30756 Management courses

About this Virtual Instructor Led Training (VILT)  This 2-half-day Virtual Instructor Led Training (VILT) course will discuss the chemical aspects of the water-steam cycle in a power plant. The VILT course will examine the different types of chemicals used in boilers, potential issues in a water-steam cycle as well as aspects of monitoring and specifications regarding target values and alarm levels. Participants will also be equipped on what to do or key action steps to take in the event of chemistry-related incidents. This course is delivered in partnership with ENGIE Laborelec. Training Objectives The VILT course will cover the following: Detailed aspects of chemistry in a water steam cycle, including types of chemicals used in boilers depending on the treatment and type of boiler Potential issues in a water-steam cycle such as corrosion and deposition Monitoring & analytical programmes and knowledge of specifications for the water steam cycle (normal values targets - alarm levels) Chemistry aspects during transition periods: start-up, shutdown and preservation Actions to be taken in the event of an alarm Examples of incidents or deviations compared to normal chemistry Target Audience The VILT course is intended for: Power plant chemists Plant operation or maintenance engineers Consultants and technical project managers Boiler engineers Course Level Basic or Foundation Training Methods The VILT course will be delivered online in 2 half-day sessions comprising 4 hours per day, with 2 x 10 minutes break per day, including time for lectures, discussion, quizzes and short classroom exercises. Course Duration: 2 half-day sessions, 4 hours per session (8 hours in total). Trainer Your expert course leader is a chemistry consultant in the energy sector. He works with operators of power plants and industrial facilities. He is active in water-steam cycle chemistry, where he provides support to increase chemistry maturity through audits, trainings or development of key performance indicators. His role also includes operational assistance in the field of chemical cleaning and troubleshooting. More recently, he expanded his field of competence towards electrical storage. In this regard, he specializes in electrochemistry and is in charge of different tests on batteries and their components within the ENGIE Batteries Lab. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information about post training coaching support and fees applicable for this. Accreditions And Affliations

Description Art And Science Of Diary Keeping Diploma In today's fast-paced world, the value of reflection and introspection cannot be overstated. The Art And Science Of Diary Keeping Diploma offers learners the opportunity to master the age-old tradition of diary keeping, but with a modern twist. Designed specifically for online learners, this course bridges the gap between the artistic aspects of maintaining a diary and the scientific methods that enhance its effectiveness in various areas of life. The course commences with 'The Art of Diary Management'. Here, participants are introduced to the foundational elements of maintaining a diary. The emphasis is not only on the act of writing but also on the importance of cultivating a habit, understanding its therapeutic benefits, and embracing it as an extension of oneself. 'Setting Up Your Diary' is a crucial unit where participants will learn the nuts and bolts of starting their diary journey. From selecting the perfect notebook or digital tool to personalising its pages, this section ensures that every diary truly reflects the individual behind the words. Time is our most invaluable asset, and 'Diary for Time Management' teaches learners to harness their diaries as tools for maximising productivity. By jotting down tasks, appointments, and deadlines, individuals can ensure they remain on top of their schedules and prioritise their time effectively. Goals give direction to life, and 'Diary for Goal Setting' empowers participants to outline their ambitions, track their progress, and celebrate their achievements. Whether short-term targets or life-long dreams, this section guides learners in making their aspirations tangible. Life comes with its share of challenges, and 'Diary for Stress Management' highlights the therapeutic benefits of penning down one's feelings, concerns, and anxieties. By transferring thoughts onto paper, individuals can gain clarity, find solutions, or simply experience relief. Creativity is not limited to artists. 'Diary for Creativity and Ideas' offers methods to harness the diary as a brainstorming tool, capturing flashes of inspiration, mind maps, or simply doodling to unlock the imagination. Relationships form the backbone of human existence. Through 'Diary for Relationships and Networking', students learn to document interactions, track contacts, and even evaluate the quality and depth of their connections, ensuring meaningful relationships in personal and professional lives. Wellbeing is multifaceted, and 'Diary for Health and Wellness' introduces the concept of a health diary. From tracking exercise routines to noting down dietary habits or monitoring mood swings, this section emphasises the importance of holistic health. Managing finances can be daunting. However, 'Diary for Financial Management' equips learners with strategies to maintain a financial diary. By noting down expenses, savings, investments, and financial goals, individuals can achieve financial discipline and grow their wealth. Lastly, 'Advanced Diary Management Techniques' introduces participants to cutting-edge strategies and tools that enhance the diary keeping experience. This section ensures that learners are equipped with the latest in diary management, making their journey both efficient and fulfilling. In conclusion, the Art And Science Of Diary Keeping Diploma is not merely a course but a journey of self-discovery, planning, and reflection. Designed with precision for online enthusiasts, this course promises to transform diary keeping from a mundane task to a powerful tool for life enhancement. Join today and embark on a transformative journey with the pages of your diary. What you will learn 1:The Art of Diary Management 2:Setting Up Your Diary 3:Diary for Time Management 4:Diary for Goal Setting 5:Diary for Stress Management 6:Diary for Creativity and Ideas 7:Diary for Relationships and Networking 8:Diary for Health and Wellness 9:Diary for Financial Management 10:Advanced Diary Management Techniques Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

24-Hour Flash Sale! Prices Reduced Like Never Before!! Did you know that over 50% of small businesses in the UK fail within the first 5 years of operation? One of the main reasons for this is poor financial management. But with the Xero Accounting & Bookkeeping bundle, you'll have the skills and knowledge to ensure your business not only survives but thrives. This comprehensive bundle includes 11 courses, all relevant and CPD-accredited, covering everything from Xero Accounting and Bookkeeping to GDPR compliance and Financial Management. You'll gain mastery over Managerial Accounting, and get up to speed with the latest in GDPR and Microsoft Excel. From managing payroll to analysing financial data for strategic decision-making, this course bundle equips you with the skills to manage business finances efficiently and compliantly. This Xero Accounting & Bookkeeping Bundle Package includes: Course 01: Advanced Diploma in Xero Accounting and Bookkeeping at QLS Level 7 10 Premium Additional CPD QS Accredited Courses - Course 01: Xero Advisor Course 02: Bookkeeping Diploma Course 03: Sage 50 Diploma Course 04: Quickbooks Bookkeeping Course 05: UK Tax Accounting Course Course 06: Managerial Accounting Training Course 07: Accountancy Course 08: Financial Management Course 09: GDPR Course 10: Microsoft Excel Whether you're looking to advance your career or start your own business, the Xero Accounting & Bookkeeping bundle has everything you need to succeed. Enrol today, and don't let poor financial management hold you back - take control of your future with the Xero Accounting & Bookkeeping bundle. Learning Outcomes of this Xero Accounting & Bookkeeping Bundle Course: Master the functionalities of Xero, Sage 50, and QuickBooks for comprehensive bookkeeping. Navigate UK tax laws confidently and manage accounting tasks effectively. Utilize Excel 2019 for advanced financial analysis and data management. Ensure compliance with GDPR in handling financial and personal data. Develop managerial accounting strategies to aid in decision-making and financial planning. Enhance financial management skills, focusing on budgeting, forecasting, and financial reporting. Why Prefer this Course? Get a Free CPD Accredited Certificate upon completion of the course Get a Free Student ID Card with this training program (£10 postal charge will be applicable for international delivery) The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support Start your learning journey straight away! Course Curriculum Course 01: Advanced Diploma in Xero Accounting and Bookkeeping at QLS Level 7 Module 01: Introduction Module 02: Getting Started Module 03: Invoices and Sales Module 04: Bills and Purchases Module 05: Bank Accounts Module 06: Products and Services Module 07: Fixed Assets Module 08: Payroll Module 09: VAT Returns Course 02: Xero Advisor Module 01: Getting Started Module 02: Setting Up Of The System Module 03: Customers And Suppliers Module 04: Fixed Assets Module 05: Bank Payments And Receipts Module 06: Petty Cash Module 07: Bank Reconciliation Module 08: Business Credit Card Account Module 09: Aged Reports Module 10: Payroll And Journals Module 11: Vat Return Module 12: Correction Of Error Course 03: Bookkeeping Diploma Module 01: Introduction to Bookkeeping Module 02: Manual System Module 03: Computerised Systems Module 04: How it Fits Together Module 05: Bookkeeping Basics Module 06: Ledgers Module 07: Trial Balance and Coding Module 09: PNL Account and Balance Sheet Module 10: AILE Personal =========>>>>> And 8 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £143) CPD Hard Copy Certificate: Free (For The First Course: Previously it was £29.99) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £139) CPD 280 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Aspiring accountants and bookkeepers Small business owners Finance students Career changers Finance professionals Anyone interested in finance This Xero accounting software training program has been created to develop your Xero accounting skills and the overall understanding of the software. It has no association with Xero Limited and operates independently. Please note, that the certificate you receive upon completion is CPD accredited and not an official Xero certification. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Xero Certified Accountant - £40,000 to £55,000 Bookkeeper - £25,000 to £35,000 Financial Analyst - £35,000 to £50,000 Tax Accountant - £30,000 to £45,000 Payroll Manager - £28,000 to £40,000 Management Accountant - £35,000 to £50,000 Certificates Advanced Diploma in Xero Accounting and Bookkeeping at QLS Level 7 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

Looking to establish a successful career in real estate? The Estate Agent & Property Development online course is here to help you achieve your goals! Whether you're a professional seeking to upskill, a beginner looking to learn the ropes, or a freelancer wanting to grow your business, this course has something for everyone. The demand for estate agents and property developers is at an all-time high, with the global real estate market projected to reach $4.26 trillion by 2025. This means there is a growing need for professionals with expertise in this field, and this course can equip you with the knowledge and skills necessary to succeed. With the Estate Agent & Property Development course, you can also look forward to an attractive salary range. As per recent reports, the average salary for an estate agent or property developer ranges from $40,000 to $100,000 per year, with an estimated monthly income of $3,000 to $8,000. Learning Outcomes Estate Agent & Property Development Level 3 Diploma: You will be able to do the following after successfully completing the Estate Agent Training course: Gain a comprehensive understanding of the role of an Estate Agent Learn how to list and sell properties effectively Understand the valuation process and how to negotiate effectively Develop skills in letting and managing properties Discover the latest technologies for Estate Agents Learn how to comply with regulations in the industry Understand the role and responsibilities of a Property Manager Gain insights into changes in the UK property market and how to seize new opportunities Courses included in this Estate Agent & Property Development Bundle: Course 01: Estate Agent & Property Management Course 02: Residential Property Sales Course 03: Social Housing and Tenant Management Level 2 Course 04: Conveyancing- Online Diploma Course Course 05: Portfolio Building for Property Course 06: Property Law and Legislation Course 07: WELL Building Standard Course 08: Sales: Psychology of Customers Course 09: Property Development Diploma Course 10: Understanding Wills and Probate Laws - Level 2 Course 11: Real Estate Investor Training Course 12: UK Tax Reforms and HMRC Legislation Course 13: Property Marketing Course 14: Complete Online Marketing & Advertising Course Course 15: Business Writing Course 16: Facilities Management Level 3 Course 18: Basic Business Finance Course 14: Finance: Financial Risk Management Course 19: Effective Communication Skills Course 20: Customer Relationship Management So enrol now in this Estate Agent & Property Development training to advance your career! Estate Agent & Property Development Curriculum of The Estate Agent & Property Management Bundle ***Estate Agent & Property Development *** **Estate Agent** 01 - Estate Agent: An Introduction 02 - Different Types of Estate Agents 03 - Getting Started on the Job 04 - Listing Property: Finding the Sellers 05 - Valuation Process 06 - Negotiating as Estate Agent 07 - Selling Property: Finding the Buyers 08 - Letting Property 09 - Technology for Estate Agents 10 - Regulation of Estate Agents **Property Management** 1 - Introduction to Property Management 2 - The Role and Responsibilities of a Property Manager 3 - Listing Properties and Marketing 4 - The Letting Process and Tenancy Agreement 5 - The Property Management Process 6 - Keeping Tenants Long Term 7 - Regulations of Property Management 8 - Changes in the UK Property Market: An Opportunity How will I get my Certificate? After successfully completing the Estate Agent & Property Development course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously, it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Estate Agent & Property Development The Estate Agent Bundle Course will be very beneficial and helpful, especially to the following careers: Entrepreneurs Businessman Real Estate Agents Real Estate Investors Real Estate Sales Consultant and Specialists Marketing and Promotions Specialist Sales and Promotions Specialist Sales Manager Marketing Manager Product Creator Realtor Requirements Estate Agent & Property Development Career path This Estate Agent & Property Development training bundle is ideal for anyone looking to start a career in the field of real estate, which includes the following related professions: Property Developer Real Estate Agent, Investor & Analyst Property Manager Real Estate Development Manager Property Sales Administrator Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Estate Agent & Property Management) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Residential Letting: Residential Letting Course Online Do you want to launch a profitable letting agency or advance your career as a letting agent? If so, every UK rule and procedure you'll need to be successful in this industry will be covered in our residential letting course. This residential letting course covers all of the duties and responsibilities of a residential letting agent. Throughout the residential letting course, you can understand the operation costs, legal requirements and marketing process of residential letting. Also, this residential letting course teaches the process of letting a property and property management process. At the last module of this residential letting course elaborate client accounting procedures. Enrol in our extensive residential letting course, and let us help you navigate a lucrative and rapidly expanding industry. Learning Outcomes of Residential Letting Course After completing this residential letting course, the learner will be able to: Gain in-depth knowledge about letting agency. Know how to set up letting agency business by this residential letting course. You can gain a thorough understanding of marketing in our residential letting course. The residential letting course helps to understand operating costs. Understand the legal requirement for letting agents through this residential letting course. This residential letting course provides information on how to comply with the latest regulations and legislation. Understand the complete process of letting a property and gain a solid understanding of the property management process. You can understand client accounting procedures by the residential letting course. Main Course: Residential Letting Course Free Courses are including with this Residential Letting: Residential Letting Course Along with The Residential Letting Course, We Offer a free Property Management Course Along with The Residential Letting Course, We Offer a free Estate Agent Course Special Offers of this Residential Letting: Residential Letting Course This Residential Letting: Residential Letting Course includes a FREE PDF Certificate. Lifetime access to this Residential Letting: Residential Letting Course Instant access to this Residential Letting: Residential Letting Course Get FREE Tutor Support to this Residential Letting: Residential Letting Course Residential Letting: Residential Letting Course Online With a focus on the management side of residential lettings, this course on Residential Letting, Property Management With Estate Agent seeks to give students a thorough understanding and insight into the property industry. This residential leasing, property management, property development, and estate agent course will give you a great understanding of your role through real-world examples throughout. All of the obligations and guidelines that a competent residential letting agent must maintain and adhere to are covered in the Residential Letting, Property Management With Estate Agent Course. Who is this course for? Residential Letting: Residential Letting Course Online This residential letting course is designed for anyone interested in pursuing a career in residential lettings. Requirements Residential Letting: Residential Letting Course Online To enrol in this Residential Letting: Residential Letting Course, students must fulfil the following requirements. To join in our Residential Letting: Residential Letting Course, you must have a strong command of the English language. To successfully complete our Residential Letting: Residential Letting Course, you must be vivacious and self driven. To complete our Residential Letting: Residential Letting Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Residential Letting: Residential Letting Course. Career path Residential Letting: Residential Letting Course Online After completing this residential letting course, you might be able to find well-paying employment in industries linked to residential lettings.

Overview Gain ultimate expertise in supply chain management and run your business successfully even in the face of the biggest challenges, by joining the highly advanced Purchasing & Procurement Course - Level 3. In the world of growing capitalism, where trading competition isat its peak, and strategies are constantly changing, organisations must perform quality supply chain management to maintain a stable and upward profit margin. This advanced course covers all those essential concepts about purchasing and procurement in an interactive way so that you can understand from the basics to the more complex topics, and optimise the strategies learnt in this training fruitfully. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Purchasing & Procurement Course - Level 3. It is available to all students, of all academic backgrounds. Requirements Our Purchasing & Procurement Course - Level 3 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 1 sections • 12 lectures • 04:33:00 total length •Module 01: Supply Chain Basics: 00:17:00 •Module 02: Role of Procurement in an Organisation: 00:23:00 •Module 03: The Purchasing Cycle: 00:14:00 •Module 04: Purchasing Toolkits: 00:32:00 •Module 05: Managing Competitive Bids: 00:22:00 •Module 06: Quality Management: 00:40:00 •Module 07: Supplier Relationship Management: 00:22:00 •Module 08: Analysing and Reducing Risk in the Supply Chain: 00:15:00 •Module 09: Improving Efficiency and Accuracy: 00:10:00 •Module 10: Category Management: 00:31:00 •Module 11: Inventory Management: 00:24:00 •Module 12: E-Procurement: 00:23:00

Description Microsoft Project is one of the excellent project management software in the world. Microsoft Project is useful software which helps in assisting a project manager to develop a plan; assigning resources to tasks and much more. Get a kick start of Microsoft Project from the scratch through this course. Learn how to use Microsoft project management from the very beginning. Explore the essential functions and features of Microsoft Project. In this course you will learn the necessary skills, knowledge and information of Microsoft Project.  Who is this course for? Individuals who are interested in Microsoft Project and are seeking to acquire knowledge about it. For individuals who are already working in project management and are looking forward to excelling at their work place. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Microsoft Project for Beginners will be very beneficial and helpful, especially to the following professionals: Junior Project Manager. Project Assistant. Project Management Officer. Project Support. Microsoft Project for Beginners Module One - Getting Started 01:00:00 Module Two - Opening and Closing Project 02:00:00 Module Three - Your First Project 02:00:00 Module Four - Adding Tasks 02:00:00 Module Five - Advanced Task Operations 02:00:00 Module Six - Adding Resources 02:00:00 Module Seven - Other Ways to View Project Information 02:00:00 Module Eight - Managing Your Project Status 02:00:00 Module Nine - Updating and Tracking Your Progress 02:00:00 Module Ten - Creating Reports 02:00:00 Module Eleven - Adding the Finishing Touches 02:00:00 Module Twelve - Wrapping Up 01:00:00 Activities Microsoft Project for Beginners - Activities 00:00:00 Mock Exam Mock Exam- Microsoft Project for Beginners 00:20:00 Final Exam Final Exam- Microsoft Project for Beginners 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Learn how to make a real difference in your life with our popular relationship manager. Our commitment to online learning and technical expertise is heavily leveraged in the content of these educational modules. Enrol today to take your relationship management knowledge to a whole new level and gain immediate access to research in your chosen field. A Relationship Manager is a professional who is responsible for managing relationships with clients and customers. They are often employed by banks, financial institutions, and other organisations that need to maintain a strong relationship with their customers. This course is endorsed by The Quality Licence Scheme and accredited by CPD (with 120 CPD points) to make your skill development and career progression substantial and easier than ever! The Relationship Manager is responsible for understanding the needs of the customer, providing customer service, and ensuring that the customer is satisfied with the services provided. They also work to build trust and loyalty between the organisation and the customer, as well as to identify any potential issues that may arise. Additionally, they may be responsible for developing and implementing strategies to increase customer satisfaction and loyalty. Enrol now to learn all about it! Learning outcomes Instant access to verified and trusted information Participate in creative and interactive training exercises Rapid assessment and instruction for all subjects The freedom to study anywhere, at your own pace Professional support from dedicated instructors dedicated to online learning Why Prefer this Course? Opportunity to earn a certificate accredited by CPD after completing this Relationship Manager course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standard-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support We are confident that you will find the skills and information you need to succeed in this field and stand out in the eyes of others. Don't rely on poor education and half-baked upbringing. We promise to do our best. We will help you reach your full potential whenever and wherever you need it. Keep in mind that Relationship Managers provide valuable and important theoretical training to everyone. However, it does not provide an official qualification for professional practice. Be sure to check with the relevant authorities or administrators for more information. ****Course Curriculum**** Here is the curriculum breakdown of course: Module 01: Introduction to Customer Relationship Management (CRM) What is Customer Relationship Management? Why Customer Relationship Management? Commercial usages of CRM The Benefits of the Customer Value Management Approach Summary Module 02: CRM Fundamentals Defining CRM Types of CRM Misunderstandings CRM Models Customer Lifecycle Summary Module 03: CRM Strategies CRM Perspectives Functional LevelCustomer-facing Front-end LevelCompany-wide Level Elements of a CRM Strategy CRM VisionCulture of Customer OrientationIntegration and Alignment of Organizational ProcessesData and Technology SupportCRM Implementation Developing a CRM Strategy Step 1: Gaining Enterprise-Wide CommitmentStep 2: Building a CRM Project TeamStep 3: Analyzing Business RequirementsStep 4: Defining the CRM Strategy Customer Strategy Summary Module 04: Data Analysis in CRM The Perspectives of Data Analysis Tools for Data Analysis Correlation AnalysisRegression AnalysisFactor AnalysisCluster AnalysisConjoint Analysis Data Analysis Methodology Customer SegmentationRecency-Frequency-Monetary ValueLifetime Value AnalysisPredictive ModellingMarket Basket Analysis (MBA)Click Stream AnalysisPersonalisation Summary Module 05: CRM Databases Types of Databases Customer DatabaseProspect DatabaseCluster DatabaseEnhancement Database The Benefits of Marketing Databases Application of Marketing Databases Applications that Affect Customer RelationshipApplications that Affect Other Business Operations Summary Module 06: Deepening Customer Relationship Importance of Customer Acquisition and Retention Customer Acquisition The Cost of Customer Acquisition Customer Retention Reorganisation for Retaining Customers Customer Retention Marketing Strategies Summary Module 07: Communication Skills Effective Listening Skills Verbal Communication Written CommunicationOral Communication Non-Verbal Communication Communication Strategies Summary Assessment Module 08: Negotiation Techniques Basic Types of Negotiations Phases of Negotiation PreparationDevelopmentClosure Negotiation Techniques Strategies for Identifying Mutual Gain Effective Negotiation Practise Negotiation on Behalf of Others Summary Assessment Module 09: Conflict Management Definition of Conflict Benefits of Confrontation Prevention of Conflicts Anger Management Conflict Resolution Techniques ResearchPresentationTake Action Summary Assessment Module 10: Time Management Activities Planning and Prioritising Overcoming Procrastination Crisis Handling Organising Workspace to Make Better Use of Time Planning of Meetings Summary Assessment Module 11: Handling Customer Complaints Importance of Handling Customer Complaints Principles of Good Complaint Handling Getting it RightBeing Customer FocusedBeing Open and AccountableActing Fairly and ProportionatelyPutting things rightSeeking Continuous Improvement The Role of CRM in Handling Customer Complaints Summary Module 12: Future of CRM Trends Driving Change in Customer Interaction The Changing Face of CRM What is Digital CRM Digital CRM in Practice Where to Start Cyber Security Concerns Summary Assessment Process We offer an integrated assessment framework to make the process of evaluating learners easier. You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Designed to provide an introduction to relationship management, this course provides an excellent opportunity to gain the critical skills and confidence to launch a successful career. It also provides access to proven educational knowledge on the subject to support those wishing to achieve their personal goals in this area. Full-time and part-time learners are equally supported and study hours are fully customizable to suit your needs. Requirements No formal qualification is required. Career path Completing the Relationship Manager Training will put your relationship management skills and knowledge to the test. This gives you an advantage in career development, applying for jobs, and on-the-job personal learning. Certificates CPD Accredited Certificate Digital certificate - £10 Diploma in Relationship Manager Training at QLS Level 4 Hard copy certificate - £99 After successfully completing the Diploma in Relationship Manager Training at QLS Level 4 course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 99 GBP inside the UK 109 GBP (including postal fees) for international delivery CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

Highlights of the Course Course Type: Online Learning Duration: 1 hour Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about meeting management Understand the core competencies and principles of meeting management Explore the various areas of meeting management Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert manager or leader Objective Setting This objective setting course is accredited by the CPD UK. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Setting clear and precise goals and objectives ensure that everyone is working towards the same goal, allowing for business and personal growth. Objectives clarify priorities and allow employees to allocate their time and resources more effectively. They also introduce a way of understanding how work will be measured and evaluated, thus enabling employees to evaluate their own performance, and make adjustments as necessary. This objective setting course aims to help you write effective objectives that deliver results. It covers the importance of goals and objectives and why we need them, the barriers to you achieving your objectives and how to overcome them, what SMART objectives are and how to write and identify them and concludes with some tips for successful objective setting. Who is this Course for? This comprehensive Objective Setting course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this meeting management can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This Objective Setting course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This Objective Setting course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This Objective Setting course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Module 1: Why Goals and Objectives are Important Module 2: SMART Objectives Module 3: Tips for Successful Objective Setting

Getting Started   The level 3 health and social care diploma qualification is intended to evolve and remunerate the health and social care workers of today and the future and keep bringing recognition and professionalism to the health and social care division. The underlying principle of the course is to ensure a career path for learners who wish to build their care capacities within the health and social care department. The result of the Diploma, an accepted UK qualification, is for the aspirants to have the expertise and the skills needed by organisations worldwide. The qualification will help the students to: Prepare candidates for the job Support to carry out roles in the working environment The level 3 diploma in health and social care qualification offers expertise in work-related programs that give insight, knowledge, and understanding, together with the practical skills required in the health and social care sector. In addition to this, it also permits professional development through optional units. The qualification will help to improve the professional staff and managers of the future in the health and social care division. The qualification provides a standard core of mandatory units that apply to every health and social care setting and lets the students specialise in the optional units. The qualification is also fit for part-time learners in the workplace but yet eligible for full-time learners who can be involved in formal work placements or part-time employment. The learners can advance into or within employment in the health and social sector, either directly by achieving the awards or following further study to QUALIFI Level 4 Health and Social care degree level. Key Benefits The ability to use appropriate literature with the ability to think independently and solve problems. Apply subject knowledge and understanding to address familiar and unfamiliar problems. Recognise the moral and ethical issues of health and social care practice. Capacity to give a clear and accurate account of a subject &amp; engage in debate. Upon completing this Level 3 diploma, learners can progress to the Qualifi Level 4 Certificate or first of 3-year Honours Degree at UK University. Key Highlights Are you an aspirant health worker who wants to sharpen your knowledge, skills and abilities needed for success in the 21st century? Then, Qualifi created the Level 3 Diploma in Health and Social Care program to develop and reward the health and social care workers of today and the future and continue bringing recognition and professionalism to the health and social care sector. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our Qualifi-approved tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways The Qualifi Level 3 Diploma in Health and Social Care can open many career pathways including, but not limited to: Social Care Worker with an estimated average salary of £24,000 per annum Personal Assistant, with an estimated average salary of £24,375 per annum Health Care Assistant with an estimated average salary of £22,534 per annum Community Development Worker with an estimated average salary of £24,000 per annum Community Development Manager, with an estimated average salary of £32,569 per annum Health administrator with an estimated average salary of £24,932 per annum Charity Officer with an estimated average salary of £27,500 per annum Nursing; with an estimated average salary of £33,384 per annum   About Awarding Body QUALIFI, recognised by Ofqual awarding organisation has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Leadership, Hospitality & Catering, Health and Social Care, Enterprise and Management, Process Outsourcing and Public Services. They are liable for awarding organisations and thereby ensuring quality assurance in Wales and Northern Ireland. What is included?   Outstanding tutor support that gives you supportive guidance all through the course accomplishment through the SBTL Support Desk Portal. Access our cutting-edge learning management platform, where you can access vital learning resources and communicate with the support desk team. Quality learning materials such as structured lecture notes, study guides, practical applications including real-world examples, and case studies will enable you to apply your knowledge. Learning materials are provided in one of the three formats: PDF, PowerPoint, or Interactive Text Content on the learning portal. The tutors will provide Formative assessment feedback to improve the learners' achievements. Assessment materials are accessible through our online learning platform. Supervision for all modules. Multiplatform accessibility through an online learning platform. This facilitates SBTL in providing learners with course materials directly through smartphones, laptops, tablets or desktops, allowing students to study at their convenience. Live Classes (for Blended Learning Students only) Assessment Time-constrained scenario-based assignments No examinations Entry Requirements   The qualifications have been intended to be open without barriers restricting access and progression. They are eligible for the course through a centre interview, and they are expected to hold the following: Learners with qualifications at Level 2 and QUALIFI Level 3 Recognition in H&SC. Learners who have work involved in the health and social care segment and show aspiration with clear professional objectives; Learners with a level 3 qualification in another train need to build up their vocations in health and social care. The qualification structure includes mandatory and optional units covering various themes relating to learning outcomes. Every module has an equivalency of 10 credits. It is required to complete six modules to accomplish the 60 credits that point to the criteria to achieve a Level 3 Diploma in Health and Social Care. Lectures and workshops are to be attended by the learners that cover the subject matter. Formative assessments (weighted at 0%) may be included in the lectures or tutorials to identify the knowledge and understanding of specific topics and subjects. Units include reflective exam sets/summative assessments for evaluation purposes. Progression   Learners completing the QUALIFI Level 3 Health and Social Care Diploma Will progress to: The QUALIFI Level 4 Certificate in Health and Social Care, or The first year of undergraduate study in health and social care or Directly into employment in an associated profession.   Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- An Introduction to Health and Social Care Reference No : HSC301 Credit : 10 || TQT : 100 The learner will gain knowledge and the responsibilities regards to health and social care. And also they will understand the role of regulatory bodies and the impact of those working the health and social care sector. UNIT2- Communication for Health and Social Care Reference No : HSC302 Credit : 10 || TQT : 100 The learner will look into the variety of communication methods used in the health and social care field. It will help to overcome the barriers to effective communications. UNIT3- Promoting Health in the Population Reference No : HSC303 Credit : 10 || TQT : 100 The unit aim to the users who working in the health and social care field to identify the responsibility of promoting health UNIT4- Person-Centred Care Reference No : HSC304 Credit : 10 || TQT : 100 The learner will analyse the difficulties of balancing individual autonomy and minimising potential risk to vulnerable service users. UNIT5- Understanding Diabetes Care Reference No : HSC305 Credit : 10 || TQT : 100 Diabetes, particularly type 2 diabetes, is a developing health issue in the UK. May users wil faces the difficulties of diabetics. This can genuinely influence personal life and, will lead to physical and mental difficulties for everyone. In this unit students will build up and understand the condition, related complications , treatments and care. UNIT6- Understanding Stroke Care Reference No : HSC306 Credit : 10 || TQT : 100 "May users have the condition of stroke correctly a cerebro vascular accident . In this unit, students will look at the kinds of cerebro vascular mishap (CVA) and the side effects shown, including versatility and speech and swalloing issues.They will analyze the measures that could decrease the rate of CVA, just as taking at help of people who having CVA previously. This will incorporate guides to correspondence and the advantage of specific stroke units in accomplishing positive results." UNIT7- Understanding Dementia Care Reference No : HSC307 Credit : 10 || TQT : 100 Dementia is a developing medical issue in the UK. Many clients will have dementia and the related difficulties related with it. This can genuinely influence personal satisfaction not just for the service users however for their loved ones. The mental and physical weight of thinking about somebody with dementia is very difficult. In this unit, students will build up a comprehension of the psychological condition, related complexities and related treatment and care needs of these service users. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.