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26579 Management courses

Customer Service

5.0(5)

By Wimbledon Training Services

This course will start by making it very clear exactly what we mean by customer service, and why it’s so vital and then go into detail about some of the ways you can improve the customer service provided by your organisation.

Customer Service
Delivered Online On Demand
£45.60

Business Analysis

5.0(1)

By Course Gate

This practical training course is designed to provide learners with an in-depth understanding of business analysis, change management and continuous business improvement. It asks the fundamental questions, 'What is the role of a business analyst? 'What skills must you possess to work in this field?', 'What are the steps in successful business analysis?' and much more. Whether you're new to the industry or want to update your skills, our experienced tutor will guide you every step of the way. From the key to successful business planning and monitoring to tips on how to create a winning business strategy, all the valuable industry knowledge you need to fast track your career is packed into this best-selling course. Learning Objectives: Learn about the core competencies and skills required to become a business analyst Identify the different careers in business analysis and explore your opportunities Understand how a business strategy is developed and what should be included in it Familiarise with the core concept model in business analysis planning and monitoring Explore the future of business analysis and business analysis technologies Demonstrate a solid understanding of business analysis tools and techniques Know how to evaluate solution performance in a business environment Have a solid understanding of change management principles in business analysis Be able to identify business analysis performance improvements Who is This Course for? This diploma course in Business Analysis is suitable for aspiring professionals who are looking to take the first steps in their career, who wish to develop the skills to support crucial business change. Our online courses are specially designed for distance learning, offering flexible virtual classroom modules that you can study at your own convenience. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the course. Good understanding of English language, numeracy and ICT are required to attend this course. Certificate of Completion from Course Gate At the successful completion of the course, the learners may order the Certificate of Completion from Course Gate (soft copy) by paying only £2. For the Printed hard copy of the certificate, the learners have to pay £9. Career Path On successful completion, learners will be equipped with the skills and knowledge to become qualified business analysts, with the opportunity to work in a range of sectors and industries, including finance, tech and project management. The typical salary range for a business analyst is £60-90,000, with the potential to work your way up to chief technology officer or become a consultant. Course Curriculum Module 01: What is Business Analysis? What is Business Analysis? 00:10:00 Assessment Module 1 Module 01 Final Quiz Exam - Business Analysis 00:10:00 Module 02: Breaking Down the Different Levels of Business Analysis Breaking Down the Different Levels of Business Analysis 00:10:00 Assessment Module 2 Module 02 Final Quiz Exam - Business Analysis 00:10:00 Module 03: Business Analysis Key Concepts Business Analysis Key Concepts 00:05:00 Assessment Module 3 Module 03 Final Quiz Exam - Business Analysis 00:10:00 Module 04: Business Analysis Planning and Monitoring Business Analysis Planning and Monitoring 00:10:00 Assessment Module 4 Module 04 Final Quiz Exam - Business Analysis 00:10:00 Module 05: Elicitation and Collaboration Elicitation and Collaboration 00:10:00 Assessment Module 5 Module 05 Final Quiz Exam - Business Analysis 00:10:00 Module 06: Requirements Life Cycle Management Requirements Life Cycle Management 00:15:00 Assessment Module 6 Module 06 Final Quiz Exam - Business Analysis 00:10:00 Module 07: Strategy Analysis Strategy Analysis 00:15:00 Assessment Module 7 Module 07 Final Quiz Exam - Business Analysis 00:10:00 Module 08: Requirements Analysis and Design Definition Requirements Analysis and Design Definition 00:15:00 Assessment Module 8 Module 08 Final Quiz Exam - Business Analysis 00:10:00 Module 09: Solution Evaluation Solution Evaluation 00:10:00 Assessment Module 9 Module 09 Final Quiz Exam - Business Analysis 00:10:00 Module 10: Investigation Techniques Investigation Techniques 00:00:00 Assessment Module 10 Module 10 Final Quiz Exam - Business Analysis 00:10:00 Module 11: Develop Your Business Analysis Skills Develop Your Business Analysis Skills 00:15:00 Assessment Module 11 Module 11 Final Quiz Exam - Business Analysis 00:10:00 Module 12: Future Career Path and Scope of A Business Analyst Future Career Path and Scope of A Business Analyst 00:10:00 Assessment Module 12 Module 12 Final Quiz Exam - Business Analysis 00:10:00 Order Your Certificate

Business Analysis
Delivered Online On Demand4 hours 5 minutes
£11.99

Construction Cost Estimation

By Compete High

Overview With the ever-increasing demand for Construction Cost Estimation in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Construction Cost Estimation may be. Learning about Construction Cost Estimation or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Construction Cost Estimation . That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Construction Cost Estimation is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates. The self-paced online learning methodology by compete high in this Construction Cost Estimation course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course! Instead of searching for hours, enrol right away on this Construction Cost Estimation course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run. Who is this course for? While we refrain from discouraging anyone wanting to do this Construction Cost Estimation course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of Construction Cost Estimation , Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in Construction Cost Estimation , Anyone looking for a certificate of completion on doing an online training on this topic, Students of Construction Cost Estimation , or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity Career Path This Construction Cost Estimation course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams.  Course Curriculum Module 1 - Introduction to Construction Cost Estimation (CCE) Module 1 - Introduction to Construction Cost Estimation (CCE) 00:00 Module 2 - Types of Civil Works Cost Estimates (CCE) Module 2 - Types of Civil Works Cost Estimates (CCE) 00:00 Module 3 - Estimates During Engineering and Design Phase (CCE) Module 3 - Estimates During Engineering and Design Phase (CCE) 00:00 Module 4 - Preparing Construction Cost Estimates (CCE) Module 4 - Preparing Construction Cost Estimates (CCE) 00:00 Module 5 - Estimating the Cost of Materials (CCE) Module 5 - Estimating the Cost of Materials (CCE) 00:00 Module 6 - Estimating the Cost of Labour (CCE) Module 6 - Estimating the Cost of Labour (CCE) 00:00 Module 7 - Estimating the Cost of Construction Equipment (CCE) Module 7 - Estimating the Cost of Construction Equipment (CCE) 00:00 Module 8 - Cost Management (CCE) Module 8 - Cost Management (CCE) 00:00 Module 9 - Direct Cost Development (CCE) Module 9 - Direct Cost Development (CCE) 00:00

Construction Cost Estimation
Delivered Online On Demand9 hours
£25

Professional Certificate Course in Funding Education Promotion and Marketing in Public Health in London 2024

4.9(261)

By Metropolitan School of Business & Management UK

This professional certificate course provides learners with the knowledge and skills needed to design and implement effective public health funding, education, promotion, and marketing strategies, drawing on the latest industry best practices and research insights. The Professional Certificate Course in Funding, Education, Promotion and Marketing in Public Health is a comprehensive program that equips learners with the knowledge and skills needed to drive the success of public health initiatives through effective funding, education, promotion, and marketing.  After the successful completion of the course, you will be able to learn about the following, What is Public Health Financing, and why is it required? Expenses in the Public Health Sector Public Health Financial Management Public Health Finance Competencies Promotion in Public Health Social Marketing in Public Health Developing A Social Marketing Campaign This professional certificate course provides learners with the knowledge and skills needed to design and implement effective funding, education, promotion, and marketing strategies in public health, drawing on the latest industry best practices and research insights. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Funding, Education, Promotion and Marketing in Public Health Self-paced pre-recorded learning content on this topic. Funding, Education, Promotion and Marketing in Public Health Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Healthcare providers Public health practitioners Policymakers Program managers Community leaders Individuals interested in pursuing a career in public health. Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Professional Certificate Course in Funding Education Promotion and Marketing in Public Health in London 2024
Delivered Online On Demand14 days
£33

EFR Care for Children

5.0(11)

By Trainmetodo

Child Care, EFR, First aid, pediatric

EFR Care for Children
Delivered In-PersonFlexible Dates
£6 to £128

QLS Level 2, 3, 4 CRM

By Imperial Academy

Level 4 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 120 CPD Points | Lifetime Access

QLS Level 2, 3, 4 CRM
Delivered Online On Demand
£100

Secretarial & Shorthand Diploma - CPD Certified

5.0(10)

By Apex Learning

Are you looking to expand your skillset and excel in an administrative role? Our Secretarial & Shorthand online course provides you with the comprehensive training you need to become a successful personal assistant, admin support assistant, or office manager. Learning Outcomes of Secretarial & Shorthand Bundle Develop effective communication and interpersonal skills. Manage time efficiently and prioritise Secretarial & Shorthand tasks Maintain records and manage data in an organised manner Coordinate and organise meetings and conferences Write professional business emails and letters Provide excellent Secretarial & Shorthand service Arrange travel plans and itineraries Perform financial tasks such as invoicing and petty cash management This Secretarial & Shorthand course is perfect for anyone who wants to learn new skills or for those who want to update their knowledge in the field. Plus, with the flexibility of online learning, you can study at your own pace and on your own schedule. Upon completing the course, you'll receive a certificate of achievement indicating your proficiency in Secretarial & Shorthand. Furthermore, to help you showcase your expertise in Secretarial & Shorthand Training, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Secretarial & Shorthand Training Bundle Consists of the following Premium courses: Course 01: Secretarial & Shorthand Course 02: Admin, Secretarial & PA - Level 7 Course 03: Online Meeting Management Course 04: Professional Telephone Receptionist Course Course 05: Document Control Course 06: GDPR Data Protection Level 5 Course 07: Business Writing Course 08: Report Writing Course 09: Touch Typing Essentials Course 10: Customer Relationship Management Course 11: Email Writing Training Course 12: Public Speaking and Presentation Skill Course Course 13: Effective Communication Skills Course 14: Time Management Key features of this Secretarial & Shorthand course: This Secretarial & Shorthand bundle is CPD QS Accredited Learn from anywhere in the world Lifetime access Secretarial & Shorthand is entirely online 24/7 Learner support Enrol now in Secretarial & Shorthand Training to advance your career, and use the premium study materials from Apex Learning. The Secretarial & Shorthand bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Secretarial & Shorthand Training expertise and essential knowledge, which will assist you in reaching your goal. Course Curriculum of Secretarial & Shorthand Bundle: Course 01: Secretarial & Shorthand Module 01: Introduction to Minute Writing Module 02: Preparation for Minute Taking Module 03: The Meeting Structure Module 04: Minute Meeting, Decision and Action Module 05: Roles and Responsibility of Minute Taker Module 06: Tips for Minute Taking Module 07: Technology in Minute Taking Module 08: Building Confidence -------------- 13 additional Secretarial & Shorthand courses------------- How will I get my Secretarial & Shorthand Certificate? After successfully completing the Secretarial & Shorthand course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Secretarial & Shorthand Training bundle. Requirements Our Secretarial & Shorthand Training course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this Secretarial & Shorthand Training expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course Admin, Secretarial & PA - Level 7 absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course Admin, Secretarial & PA - Level 7 absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Secretarial & Shorthand Diploma - CPD Certified
Delivered Online On Demand
£63

Administration : Office Administration

4.5(3)

By Studyhub UK

Learn the fundamentals of business administration, with step-by-step guidance on how to start your own business from scratch! The Office Administration and Communication Training is ideal for anyone looking to gain the practical knowledge to start their own business or excel in a business environment. Ideal for managers and those in senior-level positions, you will learn the essentials of business ethics and how to thrive in any business setting. Develop a set of transferable skills that can be applied to a wide range of roles and use this qualification as a stepping stone to becoming a successful entrepreneur! Why buy this Office Administration and Communication Training? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Office Administration and Communication Training you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Office Administration and Communication Training does not require you to have any prior qualifications or experience. You can just enrol and start learning. Prerequisites This Office Administration and Communication Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Office Administration and Communication Training is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Office Administration and Communication Training Module 1: Introduction to Office Administration 00:17:00 Module 2: Skills of an Effective Administrator 00:18:00 Module 3: Business Writing Skills 00:39:00 Module 4: Communication Skills 00:27:00 Module 5: Managing Meetings and Giving Feedback 01:29:00 Module 6: Organisational Skills 01:18:00 Module 7: Telephone Etiquette 01:09:00 Module 8: Negotiation Techniques 00:18:00 Module 9: Conflict Management 00:16:00 Module 10: Stress Management 00:18:00 Module 11: Time Management 00:39:00 Mock Exam Mock Exam - Office Administration and Communication Training 00:20:00 Final Exam Final Exam - Office Administration and Communication Training 00:20:00

Administration : Office Administration
Delivered Online On Demand7 hours 48 minutes
£10.99

Managing Volunteers

By SAVO CIC

This one day course provides an excellent introduction to managing and supervising volunteers covering the skills, paperwork and processes needed to recruit, induct and support them. The course can be expanded to run as a series of half day sessions and can also be adapted to the specific needs of organisations who would like the session to be run in-house.

Managing Volunteers
Delivered In-Person in Thetford or UK WideFlexible Dates
£250

Travel and Tourism

4.7(160)

By Janets

The Travel and Tourism is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with a Certificate of Achievement. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Course Content Module 1: Introduction to Travel and Tourism Introduction to Travel and Tourism 00:13:00 Module 2: Tourism Products and Services Tourism Products and Services 00:13:00 Module 3: Tour Operating and Travel Retailing Tour Operating and Travel Retailing 00:15:00 Module 4: Marketing in Travel and Tourism Marketing in Travel and Tourism 00:11:00 Module 5: Developing Communication Skills Developing Communication Skills 00:13:00 Module 6: Customer Service and Satisfaction Customer Service and Satisfaction 00:11:00 Module 7: Crisis and Visitor Attraction Management Crisis and Visitor Attraction Management 00:21:00 Module 8: Transport Management Procedure Transport Management Procedure 00:14:00 Module 9: Tourism in the New Normal World/ Post COVID Travel Destinations Tourism in the New Normal WorldPost-COVID Travel Destinations 00:18:00 Module 10: Sustainable Tourism Sustainable Tourism 00:09:00 Module 11: Public Awareness Campaigns Public Awareness Campaigns 00:11:00 Module 12: Brexit and its Impact on Tourism Industry Brexit and Its Impact on the Tourism Industry 00:27:00 Module 13: Travel and Tourism Issues to Contend with Travel and Tourism Issues to Contend With 00:15:00 Mock Exam Mock Exam-Travel and Tourism 00:20:00 Final Exam Final Exam-Travel and Tourism 00:20:00 Assignment Assignment - Travel and Tourism Unlimited Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Travel and Tourism
Delivered Online On Demand3 weeks
£25