Name: Manager Management 1 Day Training Windsor Town
Price: 595 GBP
Availability: InStock

Fleet 

<h1 dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;">Course Overview:</h1>This training based on leading teams will help you to develop anyone that leads a team or is involved in a leadership role. It is also useful for those that are about to embark on a position of leadership or need to develop their leadership skills.Course Contents:Having an effective team around you is crucial. However, it is an area that is often left to chance, which can lead to de-motivated individuals that do not feel part of the business and consequently do not perform. This course looks at what it takes to lead an effective team and how you can get the best out of the people in it by understanding the role of the leader, both personally and from the point of view of the team.Course Topics:<ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Qualities of an Effective Leader&nbsp;&ndash; Identifying the key characteristics of effective leaders, rating themselves against them and establishing key actions to develop the skills.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Leader or Manager?&nbsp;&ndash; Establishing the difference between the two and comparing themselves to those qualities.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">That Vision Thing&nbsp;&ndash; Making the business vision &lsquo;live&rsquo; for the team by answering key questions.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Developing Your Team Goals&nbsp;&ndash; Reviewing an action plan that develops clear goals for their team based on the business vision.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Motivation&nbsp;&ndash; Determining the &lsquo;Why&rsquo; for their staff and developing an understanding of emotions in a business context.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">What Motivates?&nbsp;&ndash; Looking at specific motivators for individuals and understanding that everyone is motivated by different things.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Being Consistently Different&nbsp;&ndash; Going against popular leadership theory and identifying that each staff member needs to be treated differently.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Dealing With Difficult Team Members&nbsp;&ndash; Understanding why team members are difficult. Looking at different behavior types and strategies for responding to them. Also, realizing that &lsquo;difficult&rsquo; behavior sometimes has its benefits.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Coaching&nbsp;&ndash; Using a simple method of coaching, including action plans.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Three Key Skills of Coaching&nbsp;&ndash; Looking at the skills required to be an effective coach.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Instant Results Coaching&nbsp;&ndash; Coaching in a hurry!</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Can Do Coaching Practice&nbsp;&ndash; Putting the learning into practice</li></ul>Course Feature:By the end of this training you will be able to:<ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the qualities of an effective leader</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Benchmark themselves against those qualities and develop actions to improve</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the difference between leading and managing</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the value of sharing the business vision with the team</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Develop team goals based on the business vision</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Motivate their staff by understanding their drivers and developing actions to support them</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Deal with difficult staff members</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Challenge staff in a meaningful and effective way</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Coach staff effectively using a simple process</li></ul>Certification:Once after the training you receive course completion certificate from MangatesWho can Attend?Anybody who is interested in learning Effective Skills to Lead a Team.

Certificate: Course Completion Certificate | Language: English

Duration: 1 Day | Credits: 8 PDUs

Course Delivery: Classroom | Virtual Live

Lunch and Beverages are included in a classroom session

Course Overview:

Whether you are preparing to be a professional trainer, or you are someone who does a bit of training as a part of their job, you always want to be prepared. The participants will understand that training is a process where skills, knowledge, and attitudes are applied in a unique way.
Our Train-The-Trainer workshop will provide the participants the skills to help them deliver engaging and compelling workshops. Skills such as facilitating needs analyses, and managing tough topics will give your trainees what they require to become a trainer themselves.

Learning Objectives:

Plan and organize professional presentations
Develop your own natural and relaxed communication style
Learn to sell your ideas with clarity and force that inspires others
Create an open, inclusive and stimulating learning environment
Approach challenges in a way that leads to victories and success for participants
Coach and develop participants to empower them and lead them to continuous improvement

Agenda:

Module One: Understanding Training and Facilitation
What is Training?
What is Facilitation?
Identifying Appropriate Situations for Each

Module Two: Gathering Materials
Identifying Participant’s Needs
Reviewing the Materials
Identifying and Resolving Gaps

Module Three: Creating a Lesson Plan
Planning for the Basics
Adding Slack Time
Creating a Plan B
A Take-Home Template

Module Four: Choosing Activities
Types of Activities
Creating a Tickle Trunk
What To Do When Games Go Wrong

Module Five: Preparing for the Workshop
Creating a Materials List
Gathering Participant Information
Setting up the Physical Location

Module Six: Getting off on the Right Foot
Greeting Participants
Being Prepared
Using Icebreakers

Module Seven: Delivery Tips and Tricks
Using Visual Aids
Creating Supporting Materials
Gauging When It's Time For A Break

Module Eight: Keeping it Interactive
Encouraging Discussion
Using Group Work
The Power of Post-It Notes

Module Nine: Dealing with Difficult Participants
The Ground Rules
Challenges and Solutions
Handling Interruptions

Module Ten: Tackling Tough Topics
Tough Stuff to Watch Out For
Adjusting Your Material for a Sensitive Issue
Dealing with Sensitive Issues in the Workshop

Module Eleven: Wrapping Up
Words from the Wise
Review of Parking Lot
Lessons Learned
Completion of Action Plans and Evaluations

Target Audience:

Anybody who is interested in learning Train-The-Trainer Skills.

Mangates

Train-The-Trainer 1 Day Training in Fleet 


The sale ends 5 days before the event starts.

Early Bird Fee

The sale ends 10 days before the event starts.

Standard Fee

Wokingham

Train-The-Trainer 1 Day Training in Wokingham


Slough

Train-The-Trainer 1 Day Training in Slough


Guildford

Certificate: Course Completion Certificate | Language: English
Duration: 1 Day | Credits: 8 PDUs
Course Delivery: Classroom | Virtual Live
Lunch and Beverages are included in a classroom session
Course Overview:
According to a 1973 survey by the Sunday Times of London, 41% of people list public speaking as their biggest fear. Forget small spaces, darkness, and spiders, standing up in front of a crowd and talking is far more terrifying for most people. Through this workshop you will become more confident and relaxed in front of an audience which will translate into a successful speaking event.
However, mastering this fear and getting comfortable speaking in public can be a great ego booster, not to mention a huge benefit to your career. The Public Speaking workshop will give participants some public speaking skills, including in-depth information on developing an engaging program and delivering their presentation with power.
Learning Objectives:
Inside This Training, You'll Learn
Completely remove your stage fear and become a dynamic speaker
Raise your confidence up to a level you never thought to be possible!
Deeper insights into group dynamics
Presentation design, skills & styles
Tools to get your audience to say yes to you
Advanced new behavior patterns required for public speaking
Control time for effective training
Secrets of mind control techniques
Develop your personal winning style
Agenda:
Module One: Identifying Your Audience
Performing a Needs Analysis
Creating an Audience Profile
Identifying Key Questions and Concerns
Module Two: Creating a Basic Outline
Outlining the Situation
Identifying the Task That Had to Be Performed
Listing the Actions You Took
Revealing the Results
Module Three: Organizing the Program
Making Organization Easy
Organizational Methods
Classifying and Categorizing
Module Four: Fleshing It Out
Identifying Appropriate Sources
Establishing Credibility
The Importance of Citations
Module Five: Putting It All Together
 Writing Your Presentation
Adding a Plan B
Reviewing, Editing, and Rewriting
Module Six: Being Prepared
Checking Out the Venue
Gathering Materials
A 24 Hour Checklist
Module Seven: Overcoming Nervousness
A Visit from the Boss
Preparing Mentally
Physical Relaxation Techniques
Appearing Confident in Front of the Crowd (Even If You Donâ€™t Feel That Way)
Module Eight: Delivering Your Speech (I)
Starting Off on the Right Foot
Using Visual Aids
Checking the Volume of Your Voice
Module Nine: Delivering Your Speech (II)
Adjusting on the Fly
Gauging Whether Breaks Are Required
Wrapping Up and Winding Down
Module Ten: Questions and Answers
Ground Rules
Answering Questions That Sound Like an Attack
Dealing with Complex Questions
Module Eleven: Wrapping Up
Words from the Wise
Review of Parking Lot
Lessons Learned
Completion of Action Plans and Evaluations
Target Audience:
Anybody who is interested in Public Speaking Skills

Public Speaking 1 Day Training in Guildford

Certificate: Course Completion Certificate | Language: English

Duration: 1 Day | Credits: 8 PDUs

Course Delivery: Classroom | Virtual Live

Lunch and Beverages are included in a classroom session

Course  Overview:

With this course, you will be able to provide the skills, guidance, and empowerment to your team of managers. They will then be better suited in leading and motivating their team and thus produce fantastic results. To be a successful manager means having a wide range of skills. Through this workshop, you will be able to disperse your knowledge and experience throughout your leadership team.

Manager Management takes a special type of leader. This workshop will expand your participant's knowledge and provide a way for them to teach and lead new and experienced managers. As every manager knows that learning never stops, this workshop will have something for everyone.

Learning Objectives:

By the end of this course you will be able to: 

Identify, relate to, and put into practice the four characteristics of highly effective managers.
Plan, prioritize and delegate effectively.
Understand how to manage performance in such a way as to get the very best from your people.
Use a range of strategies for managing and developing a highly motivated and effective team.
Recognise the need for change in today’s business reality and be able to manage change.
Engaging and understanding others using a range of techniques.

Agenda:

Module One: Grooming a New Manager
Set Specific Goals
Authority (What They Can and Can"t Do)
Create a Shared Vision
The More they Learn, the More Responsibility They Get
Case Study
Module One: Review Questions

Module Two: Measuring Performance
Staying Within Their Budget
Setting Measurable Objectives
Skip Level Feedback
Collaborate on Criteria to be Evaluated
Case Study
Module Two: Review Questions

Module Three: Motivating Managers
Provide the Needed Resources
Bonuses and Incentives
Give Credit for Good Work
Keep Them Challenged
Case Study
Module Three: Review Questions

Module Four: Signs of Poor Management
Missed Deadlines
Team Turnover
Losing Customers
Little or No Growth
Case Study
Module Four: Review Questions

Module Five: Trust Your Team of Managers
Do Not Micromanage
Promote Open and Honest Communication
Reward Initiative
Trust, But Verify
Case Study
Module Five: Review Questions

Module Six: When an Employee Complains about their Manager
Keep the Information Confidential
Gather Information from Both Sides
Coach or Delegate the Solution
Follow-up with the Manager or Employee
Case Study
Module Six: Review Questions

Module Seven: Coaching and Mentoring (I)
Writing Performance Reviews
Provide Clear and Timely Feedback
Praise in Public, Criticize in Private
Make Sure Your Door is Always Open
Case Study
Module Seven: Review Questions

Module Eight: Coaching and Mentoring (II)
Offer Advice, Not the Solution
Create a Supportive Environment
Building Ownership
360 Degree Feedback
Case Study
Module Eight: Review Questions

Module Nine: When Do You Step In?
Unsafe or Dangerous Events
Legal Ramifications
Severe Financial Costs
Repeated Failures after Coaching Has Occurred
Case Study
Module Nine: Review Questions

Module Ten: Remember These Basic Qualities
Express Confidence in Their Abilities
Practice What you Preach
Have an Open Door
Their Success is Your Success
Case Study
Module Ten: Review Questions

Module Eleven: Wrapping Up
Words from the Wise
Review of Parking Lot
Lessons Learned
Completion of Action Plans and Evaluations

Target Audience:

Anybody who is interested in learning Manager Management Skills

Manager Management 1 Day Training in Guildford

Manager Management 1 Day Training Guildford

Bracknell

Manager Management 1 Day Training in Bracknell

Manager Management 1 Day Training Bracknell

Heathrow

Manager Management 1 Day Training in Heathrow

Manager Management 1 Day Training Heathrow

Manager Management 1 Day Training in Wokingham

Manager Management 1 Day Training Wokingham

Manager Management 1 Day Training in Slough

Manager Management 1 Day Training Slough

Windsor Town

Manager Management 1 Day Training in Windsor Town

Manager Management 1 Day Training Windsor Town

Stratford

The Temporary Works Supervisor course will provide you with knowledge of the role. You will also gain a good understanding of risk management on a temporary works site.
Course Objectives:
By the end of the course, the delegate will gain knowledge of:
Have gained an understanding of the importance of cooperation and teamwork on a temporary works site
Understand the legal duties of the role
Have a stronger awareness of risk management on-site as well as the roles of a supervisor and their fellow employees on site
Leave the course with an understanding of the “4C’s”, Communication, Cooperation, Coordination and Competency
Course Content:
Different groups and types of Temporary Works
BS5975:2019
CDM Regulations
Legislation and Codes of Practice
Temporary Works Register, Design Brief and Design
Case studies, policy and procedures, Standard solutions and permitted drawings
Risk assessments, method statements
Safe systems of work
The roles and duties of a Temporary Works Supervisor
Assessment:
To successfully complete the course, you will need to get 72% or above in the final exam. The trainer encourages the delegates to be interactive and involved throughout the training.
Certificate:
The certificate for this course is valid for 5 years.
Instructions
Please note all Temporary Works Supervisor courses with the venue “Remote Learning” will be delivered by a tutor over a video call.
This training will be delivered and assessed in English language; therefore, a good standard is required to complete the course.
Further attendee information will be sent in a separate email, please check your inbox.

SMC Safety Solutions

Temporary Works Supervisor (TWS)

General Admission

Chelmsford

This one-day course is a must for anyone considering or already working within a construction or civil engineering environment. This course provides Health and Safety awareness and is endorsed by Build UK as a standard training for all operatives on site.
Aims
To give a clear understanding of Regulations & Legislation that applies to construction work and is an ideal refresher for any operative that has previously completed training in Health & Safety.
Course Content
• Accident prevention
• Health & Safety law
• Control and management of the site and your how your role fits in with this
• Risk assessments and method statements
• Performing safely on site
• Reporting unsafe acts to prevent an accident
• Individual & employee responsibilities
• What to do if you think anyone’s Health and Safety is being put at risk
Assessment
At the end of this course, all delegates will have a clear understanding of the requirements of Health and Safety Legislation and their responsibilities to comply with them.
Candidates will need to complete a multiple-choice exam at the end of the CITB course. They will also need to engage and interact with others throughout the day.
Certificate
This certification for this course is valid for 5 years and is endorsed by Build UK as a standard training for all operatives. The certificate is part of CSCS Green Card requirements.
To remain certified in this area, you will need to retake the course before the expiry date or have completed an NVQ2 or higher in your skills set.
Instructions
Please note all Health & Safety Awareness courses with the venue “Remote Learning” will be delivered by a tutor over a video call.
This training will be delivered and assessed in English language; therefore, a good standard is required to complete the course.
Further attendee information will be sent in a separate email, please check your inbox.

Health & Safety Awareness (for Green CSCS)

This five-day course is a must for anyone who is considering or already working in a role with site manager responsibilities. This course covers all relevant legislation affecting safe working in the building, construction, and civil engineering industries.
It is endorsed by Build UK as the standard training for all construction managers.
Aims
To give a clear understanding of health, safety, welfare, and environmental legislation that affects your management role. It highlights the need for risk assessment in the workplace, the implementation of the necessary control measures and adequate communication to sustain a health and safety culture within the workforce.
Course Content
To give a clear understanding of health, safety, welfare, and environmental legislation that affects your management role. It highlights the need for risk assessment in the workplace, the implementation of the necessary control measures and adequate communication to sustain a health and safety culture within the workforce.
Course Content
• Health, safety, welfare and environmental legislation affecting your daily work
• New guidance and industry best practice
• Duties and responsibilities with regards to health, safety, welfare, and the environment
• Safe working
Prerequisites
This course is for you if you’re considering, or already have management responsibilities for planning, organising, monitoring, controlling and administering groups of staff e.g. site manager.
Assessment
At the end of this course, all delegates will have a clear understanding of controlling health and safety on site from a manager’s role.
Certificate
The certification for this course is valid for 5 years and is endorsed by Build UK as a standard training for all site managers.
To remain certified in this area, you will need to take a refresher course before the expiry date on your certificate, otherwise the full course will need to be retaken.
Instructions
Please note all online Site Management Safety Training Scheme courses with the venue “Online” will be delivered by a tutor over a video call.
This training will be delivered and assessed in English language; therefore, a good standard is required to complete the course.
Further attendee information will be sent in a separate email, please check your inbox.

Site Management Safety Training Scheme (SMSTS) 5 day course

Our Site Management Safety Training Scheme (SMSTS) refresher training courses, available both online and in-person, are designed for managers and individuals in positions of authority who completed their original SMSTS training program less than three years ago.

Aims
Participants will undertake a concise yet equally engaging training program covering all essential aspects of enforcing health and safety codes of practice at construction sites. Topics include in-depth discussions on risk assessments and effective methods for monitoring and managing industry-specific hazards.
Instructions
For online courses labeled “Remote Learning,” a tutor will deliver the training via video call.
All SMSTS courses are delivered and assessed in English. Participants must have a good command of the language to successfully complete the program.
Additional attendee information will be provided via email. Please ensure you check your inbox.


Site Management Safety Training Scheme (SMSTS) Refresher

Overview
This 2 day course provides a practical introduction to Interest Rate Derivatives, equipping participants with the skills to price, trade, and manage risk across financial markets. Participants will explore key pricing concepts like bootstrapping, zero-coupon curves, and forward curves, while developing risk management techniques to navigate various market scenarios. The course also covers using derivatives to express macroeconomic views, bridging theory with real-world applications. By the end, participants will have the tools and insight to confidently engage with Interest Rate Derivatives in professional settings

Learning Objectives
Understand how to use Interest Rate Derivatives in different roles
Grasp major pricing concepts like bootstrapping, zero-coupon curve, forward curve
Develop risk management techniques to manage multiple scenarios
Express Macro views using derivatives

Who the course is for
Anyone seeking practical insights into interest rate derivatives which include:
Bank traders, market makers, sales, structurers, market risk
Portfolio managers, execution traders
Corporate treasurers, private bankers
Operations, mid and back office personnel, brokers
Graduate students and aspiring professionals aiming for careers in financial markets

Course Content
To learn more about the day by day course content please click here
To you are interested in speaking with a course specialist, you can book a meeting here

Finex Learning

Global Macro & Interest Rate Derivatives. G10, Emerging Markets and Beyond

The Temporary Works Coordinator course will provide you with knowledge of the role. You will also gain a good understanding of risk management on a temporary works site.
Course Objectives:
By the end of the course, the delegate will gain knowledge of:
The need for a temporary works co-ordinator
The day-to-day roles of others involved in the temporary works procedures
Risk assessments and method statements
Best procedures as stated in BS 5975:2019
Course Content:
The content covered by the CITB course includes:
Various groups and types of Temporary Works
Case studies, procedures and policies of Temporary Works
BS5975:2019
CDM Regulations
Legislation and relevant Codes of Practice
Register for Temporary Works, design requirements and checks
Standard solutions and guidance design documents
Temporary works Co-ordinator – job role and responsibilities
Assessment:
To successfully complete the course, you will need to get 72% or above in the final exam. The trainer encourages the delegates to be interactive and involved throughout the training.
Certificate:
The certificate for this course is valid for 5 years.
Instructions
Please note all Temporary Works Coordinator courses with the venue “Remote Learning” will be delivered by a tutor over a video call.
This training will be delivered and assessed in English language; therefore, a good standard is required to complete the course.
Further attendee information will be sent in a separate email, please check your inbox.

Temporary Works Coordinator (TWC) - 2 Day Course

<div data-testid="richTextElement" style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><h2 style="color: rgb(var(--color_14)); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(var(--color_14));">THIS COURSE PACKAGE INCLUDES: 1: INTRODUCTION TO ECG COURSE - RECORDING &amp; BASIC INTERPRETATION&nbsp;(GPT009) 2: ADVANCED ECG COURSE - INTERPRETATION &amp; ANALYSIS&nbsp;(GPT010)</h2> <hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"> Learn how to set up and record a basic ECG trace, followed by advanced analysis and interpretation</div><div data-testid="richTextElement" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">FAST-TRACK YOUR&nbsp;ECG TRAINING&nbsp;WITH OUR&nbsp;BEGINNER TO ADVANCED&nbsp;TRAINING PACKAGE</div><div data-testid="richTextElement" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">20% off - &nbsp;Multi-Course Discount</div><div data-testid="richTextElement" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><ul style="color: rgb(var(--color_15)); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_15));"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Cover all stages from Level 1 through to Level 4 (FDSc)</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Cover your theory training online</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Practical training in Classroom or Virtual Classroom</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Comprehensive Practise@Home training kits for VC</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Awards 2 accredited qualifications</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Dual Accreditations are awarded for all courses (Open College Network and CPD)</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Covers all steps required to competently set up and perform an ECG trace.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Practical sessions include electrode placement on mannequin, running traces and identifying anomalies.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Learn beginner to advanced skills and interpretation.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Basic understanding of English language required.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">OPEN TO ALL APPLICANTS</li></ul><div fr-original-style="" style="box-sizing: border-box;"> </div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;">About these courses 1: INTRODUCTION TO ECG COURSE - RECORDING AND BASIC INTERPRETATION (GPT009)PART 1 - Theory<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Allow approx. 5-6 hours</li></ul>PART 2 - Practical Training<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Attend a classroom location or join us in our virtual classroom * - 3-4 hours</li></ul>ACCREDITED LEVEL 3 QUALIFICATION<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">* Virtual Classroom option includes a free comprehensive Practise@Home ECG training kit.</li></ul><div fr-original-style="" style="box-sizing: border-box;"> </div>2: ADVANCED ECG COURSE - INTERPRETATION AND ANALYSIS (GPT010)<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">E-LEARNING - Theory</li><li fr-original-style="" style="box-sizing: border-box;">Allow approx. 6-8 hours</li><li fr-original-style="" style="box-sizing: border-box;">ACCREDITED LEVEL 4 QUALIFICATION</li></ul> OPTIONAL: GETTING STARTED IN ECG (GPT002)<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">A free starter ECG Course (unassessed) developed to help you understand the basics of ECG recording: 3 modules in total with no Questions!</li><li fr-original-style="" style="box-sizing: border-box;">If you are already familiar with ECGs then you may prefer to save time and opt out of this mini-course at booking stage.</li><li fr-original-style="" style="box-sizing: border-box;">This "mini-course" is available at no charge.</li></ul> <hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;">Learning OutcomesGPT009:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Understanding different ECG equipment types</li><li fr-original-style="" style="box-sizing: border-box;">ECG equipment - set-up and calibration</li><li fr-original-style="" style="box-sizing: border-box;">Includes professionalism, consent, IPC</li><li fr-original-style="" style="box-sizing: border-box;">and legal requirement</li><li fr-original-style="" style="box-sizing: border-box;">Patient preparation</li><li fr-original-style="" style="box-sizing: border-box;">How to correctly apply electrodes to limbs and chest</li><li fr-original-style="" style="box-sizing: border-box;">Identify artifacts (equipment and patients</li><li fr-original-style="" style="box-sizing: border-box;">Identify and recognise routine traces</li><li fr-original-style="" style="box-sizing: border-box;">Identify and recognise non-routine traces</li><li fr-original-style="" style="box-sizing: border-box;">Identify traces requiring urgent attention</li><li fr-original-style="" style="box-sizing: border-box;">Labelling and reporting</li></ul>GPT010:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Understand the acceptable variations within the normal ECG of healthy adults.</li><li fr-original-style="" style="box-sizing: border-box;">Recognise the expected patterns of an ECG from a healthy child from birth onwards and identify abnormalities.</li><li fr-original-style="" style="box-sizing: border-box;">Interpret abnormal ECG patterns in adults.</li><li fr-original-style="" style="box-sizing: border-box;">Diagnose arrhythmias as an underlying cause of palpitations and syncope. Exploring sinus rhythm, extrasystoles, paroxysmal tachycardia and the importance of a physical examination.</li><li fr-original-style="" style="box-sizing: border-box;">Identifying syncopal episodes attributable to cardiovascular disease as opposed to arrhythmias.</li><li fr-original-style="" style="box-sizing: border-box;">Recognise ECG markers for tachycardias, bradycardias, pre-excitation syndromes, bi-fascicular block, and first-degree block with bundle branch block.</li><li fr-original-style="" style="box-sizing: border-box;">Differentiate between supraventricular and ventricular extrasystoles and be able to diagnose broad complex tachycardias, ventricular flutter and fibrillation, sick sinus syndrome, and Stokes-Adams attacks.</li><li fr-original-style="" style="box-sizing: border-box;">Recognise and identify symptoms associated with the causes of acute or chronic chest pain in patients who present with myocardial infarction (heart attack), pulmonary embolism, significant central pulmonary embolism, pericarditis, aortic dissection, oesophageal rupture, spinal disorders, vertebral collapse, posterior infarction, and angina.</li><li fr-original-style="" style="box-sizing: border-box;">Recognise symptoms indicative of conditions such as pulmonary oedema, chest diseases, and pulmonary congestion.</li></ul> <hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;">After the courseGPT009:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Safely and competently set up an ECG machine</li><li fr-original-style="" style="box-sizing: border-box;">Introduce patients to the ECG test, adhering to compliancy requirements before and after testing</li><li fr-original-style="" style="box-sizing: border-box;">Perform an ECG test to national guidelines</li><li fr-original-style="" style="box-sizing: border-box;">Understand basic traces and their correlation to cardiac issues</li><li fr-original-style="" style="box-sizing: border-box;">Recognise normal and erroneous recordings</li><li fr-original-style="" style="box-sizing: border-box;">Recognise recordings that require urgent medical follow-up</li><li fr-original-style="" style="box-sizing: border-box;">Complete the recording and label (or record digital copies) as per guidelines</li></ul>GPT010:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Appreciate normal and abnormal ECG variations in the context of varying pathologies.</li><li fr-original-style="" style="box-sizing: border-box;">Be able to determine whether an arrhythmia has an underlying cause that requires medical intervention.</li><li fr-original-style="" style="box-sizing: border-box;">Interpret ECGs as a function of the patient&#39;s ongoing cardiac management.</li><li fr-original-style="" style="box-sizing: border-box;">Understand and apply the Burce Protocol exercise test in relevant clinical situations.</li><li fr-original-style="" style="box-sizing: border-box;">Know how to clinically respond to a patient with chest pain including further investigations required, pain relief, history and examination and echocardiogram.</li><li fr-original-style="" style="box-sizing: border-box;">Understand and apply the fundamental principles of arrhythmia management.</li><li fr-original-style="" style="box-sizing: border-box;">Understand the primary causes of heart disease and the diagnostic process.</li><li fr-original-style="" style="box-sizing: border-box;">Appreciate the importance of the ECG as a diagnostic tool alongside the patient&rsquo;s history and clinical presentation and recognising its limitations.</li></ul><div fr-original-style="" style="box-sizing: border-box;"> </div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;">Course Package Components: PACKAGE - Beginner to Advanced ECG - Virtual Classroom - INTRO - Part 1 online Part 2 Virtual Classroom (AM) + ADVANCED - E-learning</div></div>

THIS COURSE PACKAGE INCLUDES:
1: INTRODUCTION TO ECG COURSE - RECORDING & BASIC INTERPRETATION (GPT009)
2: ADVANCED ECG COURSE - INTERPRETATION & ANALYSIS (GPT010)






Learn how to set up and record a basic ECG trace, followed by advanced analysis and interpretation
FAST-TRACK YOUR ECG TRAINING WITH OUR BEGINNER TO ADVANCED TRAINING PACKAGE
20% off - Multi-Course Discount
Cover all stages from Level 1 through to Level 4 (FDSc)
Cover your theory training online
Practical training in Classroom or Virtual Classroom
Comprehensive Practise@Home training kits for VC
Awards 2 accredited qualifications
Dual Accreditations are awarded for all courses (Open College Network and CPD)
Covers all steps required to competently set up and perform an ECG trace.
Practical sessions include electrode placement on mannequin, running traces and identifying anomalies.
Learn beginner to advanced skills and interpretation.
Basic understanding of English language required.
OPEN TO ALL APPLICANTS



About these courses


1: INTRODUCTION TO ECG COURSE - RECORDING AND BASIC INTERPRETATION (GPT009)
PART 1 - Theory
Allow approx. 5-6 hours
PART 2 - Practical Training
Attend a classroom location or join us in our virtual classroom * - 3-4 hours
ACCREDITED LEVEL 3 QUALIFICATION
* Virtual Classroom option includes a free comprehensive Practise@Home ECG training kit.
2: ADVANCED ECG COURSE - INTERPRETATION AND ANALYSIS (GPT010)
E-LEARNING - Theory
Allow approx. 6-8 hours
ACCREDITED LEVEL 4 QUALIFICATION


OPTIONAL: GETTING STARTED IN ECG (GPT002)
A free starter ECG Course (unassessed) developed to help you understand the basics of ECG recording: 3 modules in total with no Questions!
If you are already familiar with ECGs then you may prefer to save time and opt out of this mini-course at booking stage.
This "mini-course" is available at no charge.





Learning Outcomes
GPT009:
Understanding different ECG equipment types
ECG equipment - set-up and calibration
Includes professionalism, consent, IPC
and legal requirement
Patient preparation
How to correctly apply electrodes to limbs and chest
Identify artifacts (equipment and patients
Identify and recognise routine traces
Identify and recognise non-routine traces
Identify traces requiring urgent attention
Labelling and reporting
GPT010:
Understand the acceptable variations within the normal ECG of healthy adults.
Recognise the expected patterns of an ECG from a healthy child from birth onwards and identify abnormalities.
Interpret abnormal ECG patterns in adults.
Diagnose arrhythmias as an underlying cause of palpitations and syncope. Exploring sinus rhythm, extrasystoles, paroxysmal tachycardia and the importance of a physical examination.
Identifying syncopal episodes attributable to cardiovascular disease as opposed to arrhythmias.
Recognise ECG markers for tachycardias, bradycardias, pre-excitation syndromes, bi-fascicular block, and first-degree block with bundle branch block.
Differentiate between supraventricular and ventricular extrasystoles and be able to diagnose broad complex tachycardias, ventricular flutter and fibrillation, sick sinus syndrome, and Stokes-Adams attacks.
Recognise and identify symptoms associated with the causes of acute or chronic chest pain in patients who present with myocardial infarction (heart attack), pulmonary embolism, significant central pulmonary embolism, pericarditis, aortic dissection, oesophageal rupture, spinal disorders, vertebral collapse, posterior infarction, and angina.
Recognise symptoms indicative of conditions such as pulmonary oedema, chest diseases, and pulmonary congestion.





After the course
GPT009:
Safely and competently set up an ECG machine
Introduce patients to the ECG test, adhering to compliancy requirements before and after testing
Perform an ECG test to national guidelines
Understand basic traces and their correlation to cardiac issues
Recognise normal and erroneous recordings
Recognise recordings that require urgent medical follow-up
Complete the recording and label (or record digital copies) as per guidelines
GPT010:
Appreciate normal and abnormal ECG variations in the context of varying pathologies.
Be able to determine whether an arrhythmia has an underlying cause that requires medical intervention.
Interpret ECGs as a function of the patient's ongoing cardiac management.
Understand and apply the Burce Protocol exercise test in relevant clinical situations.
Know how to clinically respond to a patient with chest pain including further investigations required, pain relief, history and examination and echocardiogram.
Understand and apply the fundamental principles of arrhythmia management.
Understand the primary causes of heart disease and the diagnostic process.
Appreciate the importance of the ECG as a diagnostic tool alongside the patient’s history and clinical presentation and recognising its limitations.



Course Package Components:

PACKAGE - Beginner to Advanced ECG - Virtual Classroom - INTRO - Part 1 online Part 2 Virtual Classroom (AM) + ADVANCED - E-learning

Geopace Training

ECG - Introduction & Advanced Course Package

PACKAGE - Beginner to Advanced ECG - Virtual Classroom - INTRO - Part 1 online Part 2 Virtual Classroom (AM) + ADVANCED - E-learning

The professional working world has changed more rapidly than could have been envisaged at the time of the introduction of GDPR and the Data Protection Act 2018. With more people working from home post-Covid and the ever increasing risk of cyber-attacks, this short course is aimed at taking stock of current practice and risk, as well as considering ICO enforcement action and the implications of hybrid working. &nbsp;It is also a great recap on the rules as they stand and what you need to know to comply. &nbsp;The course will cover:<ul type="disc" fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">UK GDPR - A timely reminder of the rules</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">ICO enforcement action and what we can learn</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Data Protection Impact Assessments - when and how to do them</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Hybrid working and UK GDPR</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Managing cyber attacks from a UK GDPR perspective</li></ul><h2 data-key="21" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Target Audience</h2><p data-key="23" data-slate-fragment="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" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">The online course is suitable for staff of all levels, from support staff to senior partners.<h2 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Resources</h2>Course notes will be provided to all delegates which may be useful for ongoing reference or cascade training.<p data-key="30" data-slate-fragment="JTdCJTIyb2JqZWN0JTIyJTNBJTIyZG9jdW1lbnQlMjIlMkMlMjJkYXRhJTIyJTNBJTdCJTdEJTJDJTIybm9kZXMlMjIlM0ElNUIlN0IlMjJvYmplY3QlMjIlM0ElMjJibG9jayUyMiUyQyUyMnR5cGUlMjIlM0ElMjJoZWFkaW5nLXRocmVlJTIyJTJDJTIyZGF0YSUyMiUzQSU3QiUyMmNsYXNzTmFtZSUyMiUzQW51bGwlN0QlMkMlMjJub2RlcyUyMiUzQSU1QiU3QiUyMm9iamVjdCUyMiUzQSUyMnRleHQlMjIlMkMlMjJsZWF2ZXMlMjIlM0ElNUIlN0IlMjJvYmplY3QlMjIlM0ElMjJsZWFmJTIyJTJDJTIydGV4dCUyMiUzQSUyMkNvdXJzZSUyME5vdGVzJTIyJTJDJTIybWFya3MlMjIlM0ElNUIlNUQlN0QlNUQlN0QlNUQlN0QlMkMlN0IlMjJvYmplY3QlMjIlM0ElMjJibG9jayUyMiUyQyUyMnR5cGUlMjIlM0ElMjJwYXJhZ3JhcGglMjIlMkMlMjJkYXRhJTIyJTNBJTdCJTIyY2xhc3NOYW1lJTIyJTNBbnVsbCU3RCUyQyUyMm5vZGVzJTIyJTNBJTVCJTdCJTIyb2JqZWN0JTIyJTNBJTIydGV4dCUyMiUyQyUyMmxlYXZlcyUyMiUzQSU1QiU3QiUyMm9iamVjdCUyMiUzQSUyMmxlYWYlMjIlMkMlMjJ0ZXh0JTIyJTNBJTIyQ29tcHJlaGVuc2l2ZSUyMGFuZCUyMHVwJTIwdG8lMjBkYXRlJTIwY291cnNlJTIwbm90ZXMlMjB3aWxsJTIwYmUlMjBwcm92aWRlZCUyMHRvJTIwYWxsJTIwZGVsZWdhdGVzJTIwd2hpY2glMjBtYXklMjBiZSUyMHVzZWZ1bCUyMGZvciUyMG9uZ29pbmclMjByZWZlcmVuY2UlMjBvciUyMGNhc2NhZGUlMjB0cmFpbmluZy4lMjIlMkMlMjJtYXJrcyUyMiUzQSU1QiU1RCU3RCU1RCU3RCU1RCU3RCUyQyU3QiUyMm9iamVjdCUyMiUzQSUyMmJsb2NrJTIyJTJDJTIydHlwZSUyMiUzQSUyMnBhcmFncmFwaCUyMiUyQyUyMmRhdGElMjIlM0ElN0IlMjJjbGFzc05hbWUlMjIlM0FudWxsJTdEJTJDJTIybm9kZXMlMjIlM0ElNUIlN0IlMjJvYmplY3QlMjIlM0ElMjJ0ZXh0JTIyJTJDJTIybGVhdmVzJTIyJTNBJTVCJTdCJTIyb2JqZWN0JTIyJTNBJTIybGVhZiUyMiUyQyUyMnRleHQlMjIlM0ElMjJQbGVhc2UlMjBub3RlJTIwYSUyMHJlY29yZGluZyUyMG9mJTIwdGhlJTIwY291cnNlJTIwd2lsbCUyMCUyMiUyQyUyMm1hcmtzJTIyJTNBJTVCJTVEJTdEJTJDJTdCJTIyb2JqZWN0JTIyJTNBJTIybGVhZiUyMiUyQyUyMnRleHQlMjIlM0ElMjJub3QlMjAlMjIlMkMlMjJtYXJrcyUyMiUzQSU1QiU3QiUyMm9iamVjdCUyMiUzQSUyMm1hcmslMjIlMkMlMjJ0eXBlJTIyJTNBJTIyYm9sZCUyMiUyQyUyMmRhdGElMjIlM0ElN0IlN0QlN0QlNUQlN0QlMkMlN0IlMjJvYmplY3QlMjIlM0ElMjJsZWFmJTIyJTJDJTIydGV4dCUyMiUzQSUyMmJlJTIwbWFkZSUyMGF2YWlsYWJsZS4lMjIlMkMlMjJtYXJrcyUyMiUzQSU1QiU1RCU3RCU1RCU3RCU1RCU3RCU1RCU3RA==" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Please note a recording of the course will&nbsp;not&nbsp;be made available.<h2 data-key="35" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Speaker</h2><h3 data-key="37" style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><a href="http://dglegal.co.uk/the-team/matthew-howgate/" style="color: rgb(0, 140, 165); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(0, 140, 165);">Matthew Howgate, Consultant, DG Legal</a></h3>Matt is a non-practising solicitor who has considerable experience in regulatory issues and advising on complex issues of compliance and ethics. He is also an expert in data protection, UK GDPR and on the civil legal aid scheme.Matthew is a lead trainer on and co-developed the LAPG Certificate in Practice Management (a training programme for legal managers and law firm owners) as well as regularly providing training on legal aid Supervision, costs maximisation, data protection and security and on general SRA compliance. &nbsp;

The professional working world has changed more rapidly than could have been envisaged at the time of the introduction of GDPR and the Data Protection Act 2018. With more people working from home post-Covid and the ever increasing risk of cyber-attacks, this short course is aimed at taking stock of current practice and risk, as well as considering ICO enforcement action and the implications of hybrid working. It is also a great recap on the rules as they stand and what you need to know to comply. The course will cover:
UK GDPR - A timely reminder of the rules
ICO enforcement action and what we can learn
Data Protection Impact Assessments - when and how to do them
Hybrid working and UK GDPR
Managing cyber attacks from a UK GDPR perspective
Target Audience
The online course is suitable for staff of all levels, from support staff to senior partners.
Resources
Course notes will be provided to all delegates which may be useful for ongoing reference or cascade training.
Please note a recording of the course will not be made available.
Speaker
Matthew Howgate, Consultant, DG Legal
Matt is a non-practising solicitor who has considerable experience in regulatory issues and advising on complex issues of compliance and ethics. He is also an expert in data protection, UK GDPR and on the civil legal aid scheme.
Matthew is a lead trainer on and co-developed the LAPG Certificate in Practice Management (a training programme for legal managers and law firm owners) as well as regularly providing training on legal aid Supervision, costs maximisation, data protection and security and on general SRA compliance. 

DG Legal

Data Protection

Cyber Security

GDPR

Data Protection & Cyber Security Course: Remaining Compliant Against Today's Risks

General Delegate

A discount is available for delegates attending from firms with a current retainer contract with DG Legal (please contact us by email to admin@dglegal.co.uk for confirmation of eligibility).   If you choose this option and are not eligible, you are still bound to pay the full rate and will be invoiced accordingly.

Retainer Delegate

Plymouth

Transform Your Stress into Strength and Thrive in Any Situation!

When your role involves working with clients and service users who have experienced trauma or have special needs, you are expected to be resilient despite the relentless emotional and psychological impact on your well-being. This course focuses on your personal development in navigating the emotional challenges associated with your work.

Together, we will explore a range of emotion skills, practical tools, and resources that extend beyond mindfulness, gratitude, and positive thinking. We will delve into trauma-responsive processing and communication techniques that are vital for supporting your clients while also nurturing your own emotional well-being. 

Prepared for the Emotional Impact of Your Role
Research from the University of Central Lancashire in 2020 revealed that approximately 60% of emergency services personnel felt unprepared for the psychological impact of their job duties, especially when handling traumatic incidents. Additionally, a 2021 study by the Law Society found that many solicitors experience high levels of stress and burnout, with 70% of respondents reporting that the pressures of their profession significantly affect their mental health.

Based on the evidence-based method of Emotional Logic, this course will introduce you to a healthy adjustment process that avoids unhelpful coping strategies. Instead, it offers practical methods that align with your emotions and personality. You will learn to use an activity pack filled with tools and resources that will help you understand your emotional triggers and patterns, as well as discover the healthy reasons behind them. You will also learn how to prepare yourself for traumatic incidents to lessen their psychological impact. These tools are also effective for processing secondary trauma.





Course details:
Course Duration: 4 weeks
Session Length: 4 x 2-hour sessions via Zoom
Dates: June 3rd - 24th, 2025
Times: Tuesdays, 7pm-9pm, London time




Learning Outcomes
Participants will:
Develop practical skills for effectively managing stress.
Learn techniques to build and nurture emotional resilience.
Gain tools to enhance their communication skills and boost their confidence.
Create personalised strategies for maintaining resilience over time.




Course Structure
Week 1: Emotions and their Purpose
Introduction to a healthy adjustment process.
Discovering and understanding emotional patterns.
Exploring the useful purpose of grief emotions.
Identifying emotionally safe spaces and people.
Week 2: Emotions lead your values
Techniques to discover the values behind negative emotions.
Strategies to turn traumatic stories into value-filled narratives.
Experience the power of small steps with a big impact.
Tools to uncover unhelpful communication patterns.
Week 3: Resilience Strategies and Skills
Techniques to communicate boundaries and needs assertively and confidently.
Developing a personalised action plan for ongoing resilience.
Practice the power of peer support (discover how you can help each other)
Week 4: Nurturing personal resilience and social resilience
Practice all you've learned in peer groups.
Build your resilience network.




Who is this course for
This course is designed for professionals who must be resilient under relentless stress. This includes:
First responders
Health professionals
Legal professionals
Victim Services employees
Specialist care providers
HR professionals




Testimonials
The technique has made me more aware of my own emotions, the patterns and how to talk about them more effectively. – Jo  
He gave us a whole new language with which to communicate. – Marleen  
Even now, his session really helped me overcome the shame of feeling more ‘negative’ emotions, and I have been able to work on looking inward and identifying why I’m feeling a certain way rather than blaming others. – Georgia
Sessions with Sven have been refreshing, challenging and reassuring. As it turns out, there are very good reasons why I react the way I do, and instead of wondering what I can do to change, I see the answers have been there all along. – Michael




Format and Delivery
4 weekly live Zoom sessions.
A format that mixes workshop, lecturing and facilitating. 
Participants can ask questions at any time. 
You will receive a hard copy of the Activity Pack (designed for various learning styles.)
There will be no recordings to keep everyone emotionally and psychologically safe. (However, we can schedule a short recap session if you cannot attend a meeting because you are unwell.)
Weekly follow-up email with additional resources not yet included in the Activity Pack.

Eyes Up Training Limited

Stress Management

Emotional Resilience

Mental Resilience

Mental Health At Work

Resilience

Transform stress into strength with this 4-week course, enhancing resilience, emotional skills, and effective communication for professionals.

Thrive Under Pressure: Resilience Skills for Stressful Work Environments

20% discount if you book before 29th April

Early Bird

Standard Admission

<div data-css="tve-u-1728a2ec9ea" id="isPasted" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><h3 data-css="tve-u-1728a2eca75" style="color: rgb(144, 144, 144) !important; box-sizing: border-box;" fr-original-style=" color: rgb(144, 144, 144) !important;">Food Safety, Social Care and Education Training Courses</h3></div><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><h1 data-css="tve-u-1728a2eca74" style="color: rgb(34, 34, 34) !important; box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34) !important;">What You Need To Know Food Intolerances</h1></div><div data-css="tve-u-176287b056f" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">&nbsp;CPD Accredited, Interactive&nbsp;Short Course<hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">2 hr session</li><li fr-original-style="" style="box-sizing: border-box;">Do you serve food, or have people with known food intolerances in your school or on your team?</li><li fr-original-style="" style="box-sizing: border-box;">In this interactive course we will explain what food intolerances are, and why it is vital for you to understandhow food intolerances affect people</li></ul><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;">Course Contents:<ul id="isPasted" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">What is a food intolerance</li><li fr-original-style="" style="box-sizing: border-box;">Different types of food intolerances</li><li fr-original-style="" style="box-sizing: border-box;">The Digestive System</li><li fr-original-style="" style="box-sizing: border-box;">Consequences of Food Intolerances</li><li fr-original-style="" style="box-sizing: border-box;">The importance of good food hygiene</li></ul><h3 fr-original-style="" style="box-sizing: border-box;">Benefits of this Short Course:</h3><ul id="isPasted" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><li data-css="tve-u-171a6872fd5" style="color: var(--tve-color,rgb(34,34,34)) !important; box-sizing: border-box;" fr-original-style=" color: var(--tve-color,rgb(34,34,34)) !important;">More than <a href="https://www.ncbi.nlm.nih.gov/pmc/articles/PMC2695393/pdf/Dtsch_Arztebl_Int-106-0359.pdf" style="color: rgb(34, 177, 77); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" target="_blank" fr-original-style=" color: rgb(34, 177, 77);">20% of the population</a> in industrialized countries suffer from food intolerance or food allergy</li><li data-css="tve-u-171a6872fd5" style="color: var(--tve-color,rgb(34,34,34)) !important; box-sizing: border-box;" fr-original-style=" color: var(--tve-color,rgb(34,34,34)) !important;">About <a href="https://www.food.gov.uk/sites/default/files/media/document/fsa170306.pdf" style="color: rgb(34, 177, 77); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" target="_blank" fr-original-style=" color: rgb(34, 177, 77);">two million people</a> live with a diagnosed food allergy in the UK, and <a href="https://www.foodallergy.org/" style="color: rgb(34, 177, 77); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" target="_blank" fr-original-style=" color: rgb(34, 177, 77);">32 million in the US</a></li><li data-css="tve-u-171a6872fd5" style="color: var(--tve-color,rgb(34,34,34)) !important; box-sizing: border-box;" fr-original-style=" color: var(--tve-color,rgb(34,34,34)) !important;"><div data-css="tve-u-1728a2eca78" fr-original-style="" style="box-sizing: border-box;">This course will teach you the importance of ensuring food is safe to eat for all, without causing significant pain or even death</div></li><li data-css="tve-u-171a6872fd5" style="color: var(--tve-color,rgb(34,34,34)) !important; box-sizing: border-box;" fr-original-style=" color: var(--tve-color,rgb(34,34,34)) !important;"><div data-css="tve-u-1728a2eca78" fr-original-style="" style="box-sizing: border-box;">600,000 people in the UK have coeliac disease </div></li></ul><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"> </div>

Food Safety, Social Care and Education Training Courses
Introduction to Food Intolerances
 CPD Accredited, Interactive Short Course



2 hr session
Do you serve food, or have people with known food intolerances in your school or on your team?
In this interactive course we will explain what food intolerances are, and why it is vital for you to understand how food intolerances affect people



Course Contents:
What is a food intolerance
Different types of food intolerances
The Digestive System
Consequences of Food Intolerances
The importance of good food hygiene
Benefits of this Short Course:
More than 20% of the population in industrialized countries suffer from food intolerance or food allergy
About two million people live with a diagnosed food allergy in the UK, and 32 million in the US
This course will teach you the importance of ensuring food is safe to eat for all, without causing significant pain or even death
600,000 people in the UK have coeliac disease






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