Kubernetes for engineers training course description This course covers how Kubernetes addresses the challenges of distributed systems. Hands on sessions follow all the major theory chapters. What will you learn Explain what Kubernetes is and how it works. Create and run containers on Kubernetes using the Docker image format and container runtime. Kubernetes for engineers training course details Who will benefit: Anyone working with Docker or Kubernetes. Prerequisites: Definitive Docker for engineers. Duration 2 days Kubernetes for engineers training course contents Introduction Velocity, Scaling your service and your teams, Abstracting your infrastructure. Creating and running containers Container images, Building application images with Docker, Storing images in a remote registry, The Docker container runtime. Deploying a Kubernetes cluster Installing Kubernetes on a public cloud provider, Installing Kubernetes locally using minikube, Running Kubernetes on Raspberry Pi, The Kubernetes client, Cluster components. Common kubectl Commands Namespaces, Contexts, Viewing Kubernetes API objects, Creating, Updating, and Destroying Kubernetes objects, Labelling and annotating objects, Debugging commands. Pods Pods in Kubernetes, Thinking with pods, The pod manifest, Running pods, Accessing your pod, Health checks, Resource management, Persisting data with volumes, Putting It all together. Labels and Annotations Labels, Annotations. Service Discovery What Is Service discovery? The service object, Looking beyond the cluster, Cloud integration, Advanced details. ReplicaSets Reconciliation loops, Relating pods and ReplicaSets, Designing with ReplicaSets, ReplicaSet Spec, Creating a ReplicaSet, Inspecting a ReplicaSet, Scaling ReplicaSets, Deleting ReplicaSets. DaemonSets DaemonSet scheduler, Creating DaemonSets, Limiting DaemonSets to specific nodes, Updating a DaemonSet, Deleting a DaemonSet. Jobs The job object, Job patterns. ConfigMaps and secrets ConfigMaps, Secrets, Naming constraints, Managing ConfigMaps and secrets. Deployments Your first deployment, Creating deployments, Managing deployments, Updating deployments, Deployment strategies, Deleting a deployment. Integrating storage solutions and Kubernetes Importing external services, Running reliable singletons, Kubernetes-native storage with StatefulSets. Deploying real-world applications Parse, Ghost, Redis.
The VTCT Level 4 Certificate in Enhancing Eyebrows with Microblading Techniques is an advanced therapies qualification aimed at 18+ learners, who wish to pursue a career as a microblading technician. This qualification is based on attaining professional competence within the discipline of microblading and includes the required elements to work effectively as a microblading technician. Learners must achieve all mandatory units: Health and safety in the salon Client care and consultation Enhance appearance using microblading techniques Anatomy and physiology for microblading techniques Eyebrow shaping services Throughout this qualification, learners will develop their knowledge and understanding of the process of microblading. They will also develop the ability to apply practically the knowledge, understanding and skills to enable them to enhance eyebrow with microblading techniques. In parallel, learners will develop their communication skills, consultation and client care skills and time management skills, all of which are valued highly by employers. Learners are required to complete a series of assessment for each unit, verifying the learner's understanding and practical implementation of the knowledge and skills required to attain professional competence. Within the microblading unit, learners are required to produce evidence of a series of case studies, consolidating and demonstrating consistent applications of all the knowledge and practical skills in one place.
The VTCT Level 4 Certificate in Enhancing Eyebrows with Microblading Techniques is an advanced therapies qualification aimed at 18+ learners, who wish to pursue a career as a microblading technician. This qualification is based on attaining professional competence within the discipline of microblading and includes the required elements to work effectively as a microblading technician. Learners must achieve all mandatory units: Health and safety in the salon Client care and consultation Enhance appearance using microblading techniques Anatomy and physiology for microblading techniques Eyebrow shaping services Throughout this qualification, learners will develop their knowledge and understanding of the process of microblading. They will also develop the ability to apply practically the knowledge, understanding and skills to enable them to enhance eyebrow with microblading techniques. In parallel, learners will develop their communication skills, consultation and client care skills and time management skills, all of which are valued highly by employers. Learners are required to complete a series of assessment for each unit, verifying the learner's understanding and practical implementation of the knowledge and skills required to attain professional competence. Within the microblading unit, learners are required to produce evidence of a series of case studies, consolidating and demonstrating consistent applications of all the knowledge and practical skills in one place.
This half day course is designed to help staff working in statutory agencies, and local representatives, understand the role of Local Enterprise Partnerships (LEPs), how the management of European funding for Social Inclusion is changing and requiring more partnership working, and the opportunities and issues that arise in working in partnership with the VCS.
Network+ training course description This network+ course covers the TCP/IP side of the exam. For delegates to pass the exam it is important that they meet the prerequisites, self study is also required. An intensive hands on IP foundation. The course focuses on all parts of TCP/IP including layers 4 to 7 on end stations as well as layer 3 on routers. The TCP/IP protocols are also studied to enable delegates to be able to troubleshoot TCP/IP using Wireshark. Hands on sessions are used to reinforce the theory rather than teach specific manufacturer equipment. What will you learn Use ping, traceroute and other tools to diagnose faults on a network. Configure IP on PCs and routers. Plan IP addresses and subnets. Analyse IP and TCP packets using an analyser. Troubleshoot TCP/IP. Network+ training course details Who will benefit: Those wishing to pass the Network+ exam. Prerequisites: Introduction to data communications & networking Duration 5 days Network+ training course contents What is TCP/IP? TCP and IP are protocols, 7 layer model, network layers, hardware/software layers, internetworking, protocols, What is IP? What is TCP? The internet, The IAB, RFCs. Ping and Wireshark Host configuration, IP addresses, subnet masks, default gateways, ping. Hands on Base configuration. Testing with ping. Analysing packets with Wireshark. Switches and Wireshark Switches versus hubs, layer 2 forwarding table, flooding, broadcasts. Hands on Building a switched based network. Configuring network devices Configuration options, console port, putty, telnet. Hands on Configuring switches, telnet. IP IP packet format, protocol field, TTL, DiffServ, fragments, ICMP. Hands on IP packet analysis. IP addressing 32 bits, dotted decimal, rules, networks, role of subnet masks, simple subnetting, prefix notation. Broadcasts, special use addresses. Hands on Planning and implementing addressing. IP and the lower layers ARP, media not supporting ARP. Hands on ARP. Routing What are routers? What routers do, default gateways, routing and addressing, routing tables, ways to update routing tables. Hands on Building a routed network, traceroute. Routing protocols IGPs and EGPs, RIP, RIPv2, Why not to use RIP, OSPF, OSPF metrics, convergence, distance vector protocols, link state protocols. Hands on OSPF, analysing routing tables, loopbacks. Network simulators Network simulators, EVE-NG, GNS3, CML. Hands on Using EVE-NG. Subnetting Subnetting to the bit level, ranges, how prefixes are used. Hands on Subnetting. VLANS and IP addressing What are VLANs, tagging, 802.1Q, Inter VLAN routing. Hands on Inter VLAN routing. TCP and UDP Layer 4, port numbers, client ports, broadcasts multicasts and layer 4, UDP header, TCP header, connections, ACK, sliding windows, options, connection states. Sockets. Hands on Analysing TCP packets. IPv4 address configuration Private addresses, NAT, NAPT, dynamic addressing, DHCP, link local addresses. Hands on DHCP, NAT. IPv6 What is IPv6, 128 bit addresses, address formats, IPv6 address allocation, header format, migration, dual stack, tunnelling, NAT64, DNS64. Hands on IPv6 setup troubleshooting. IPv6 address configuration Static addressing, EUI-64 addresses, IPv6 address order, SLAAC, DHCPv6. Hands on SLAAC. Applications Clients, servers, HTTP, Email, resource sharing, VoIP, video, terminal emulation, remote desktop. Network management and SNMP. Hands on Servers, TFTP, VoIP packet analysis. DNS Names and addresses, hosts file, how DNS works. FQDNs, DNS client configuration. Hands on Troubleshooting DNS. Security Firewalls, firewall architectures, DMZ, how firewalls work, proxy servers, filtering, ACLs, IDS, VPNs, authentication, encryption, tunnels, secure protocols. Hands on Firewalls, SSH Troubleshooting Methods, tools. Using the 7 layer model. Troubleshooting toolkits. Hands on Fixing the network.
Total SPB training course description A comprehensive look at Service Provider Bridging (SPB) as standardised in 802.1aq. This SPB course starts with the problems in traditional switched networks then moves onto to how SPB solves these problems. As IS-IS is key to loop free topologies in SPB networks, this protocols is also studied. What will you learn Explain the benefits of SPB. Explain how SPB works. Explain the role of IS-IS in SPB. Integrate SPB into existing networks. Total SPB training course details Who will benefit: Technical staff working with Ethernet. Prerequisites: Definitive Ethernet switching for engineers Duration 1 day Total SPB training course contents What is SPB? Layer 2 versus Layer 3, STP problems: One path, convergence, MAC explosion. Virtualisation issues: VRF. Service Provider Bridging (SPB), 802.1aq. Virtual Services Network. SPB variants 802.1Q, 802.1ad, Q-in-Q, VLAN IDs, 802.1ah, M-in-M, I-SID. SPBV, SPBM. SPBM frame format. How SPB works Node ID, Backbone Edge Bridges, Backbone MAC address, Customer MACs, I-SID. IS-IS. Forwarding database. VSN. IS-IS Link layer IS-IS, SPF trees, traffic management. IS-IS extensions for SPB. ISIS TLV. SPB services Data centre bridging, server virtualisation, multitenant applications. Integration of SPB into existing networks. VLAN to ISID mappings. Inter ISID routing, IP/SPB Layer 3 VRF extensions. Miscellaneous Multicast in SPB environments. Source specific multicast trees. SPB configuration. SPB deployment considerations.
Definitive Puppet training course description Puppet is a framework and toolset for configuration management. This course covers Puppet to enable delegates to manage configurations. Hands on sessions follow all the major sections. What will you learn Deploy Puppet. Manage configurations with Puppet. Build hosts with Puppet. Produce reports with Puppet. Definitive Puppet training course details Who will benefit: Anyone working with Puppet. Prerequisites: Linux fundamentals. Duration 2 days Definitive Puppet training course contents Getting started with Puppet What is Puppet, Selecting the right version of Puppet, Installing Puppet, Configuring Puppet. Developing and deploying Puppet The puppet apply command and modes of operation, Foreground Puppet master, Developing Puppet with Vagrant, Environments, Making changes to the development environment, Testing the new environments with the Puppet agent, Environment branching and merging, Dynamic Puppet environments with Git branches, Summary, Resources. Scaling Puppet Identifying the challenges, Running the Puppet master with Apache and Passenger, Testing the Puppet master in Apache, Load balancing multiple Puppet masters, Scaling further, Load balancing alternatives. Measuring performance, Splay time, Summary, Going further, Resources. Externalizing Puppet configuration External node classification, Storing node configuration in LDAP, Summary, Resources. Exporting and storing configuration Virtual resources, Getting started with exported and stored configurations, Using exported resources, Expiring state resources, Summary, Resources. Puppet consoles The foreman, Puppet enterprise console, Puppetboard, Summary, Resources. Tools and integration Puppet forge and the module tool, Searching and installing a module from the forge, Generating a module, Managing module dependencies, Testing the modules, Developing Puppet modules with Geppetto, Summary, Resources. Reporting with Puppet Getting started, Configuring reporting, Report processors, Custom reporting, Other Puppet reporters, Summary, Resources. Extending Facter and Puppet Writing and distributing custom facts, Developing custom types, providers and functions, Summary, Resources, Complex data structures, Additional backends, Hiera functions in depth, Module data bindings, Hiera examples. Jiera-2, Summary, Resources. Mcollective Installing and configuring Mcollective, testing, Mcollective plugins, accessing hosts with Metadata. Hiera Lists, initial Hiera configuration, Hiera command line utility, complex data structures, additional backends, Hiera functions in depth, module data bindings. Hiera-2.
Stress can affect your ability to think clearly and rationally and to perform well. This session aims to help you better deal with stress by sharing key insights and strategies to reduce stress and optimize your work-life balance, particularly as we face uncertainties in the economy, the workplace and the environment.
Successful account management requires time and investment to achieve high levels of customer satisfaction and develop new business opportunities. Ensuring you are equipped with the right tools to approach every customer interaction in a structured way will help you have productive relationships with your clients. Whether you're new to account management or experienced in business development and looking to expand your skillset, understanding how you can maximise customer relationships will be key to your success. We have developed this programme to be practical, fun and interactive. Participants will have the opportunity to learn and practice a number of key skills that will see successful results, and are encouraged to bring real life examples to the course so that learning can be translated to real world scenarios. This course will help participants: Learn how to plan growth and increase revenue from existing accounts Develop skills to build and develop essential relationships to increase value and visibility Learn how best to create loyalty and customer satisfaction Identify how to set account targets and development plan for building contacts and cross-selling Develop persuasion and influencing skills to better define needs and develop opportunities Learn how to add value at all stages; plus gaining competitive advantage Develop an up-selling, cross-selling strategy 1 Performance metrics for account management Introduction to the PROFIT account management model Using practical tools to measure account performance and success Planning your account strategy - red flags and green lights 2 Relationships for account management How to build and manage key relationships Producing a 'relationship matrix' Developing a coach or advocate 3 Setting objectives for your account Developing an upselling cross-selling strategy Setting jointly agreed goals, objectives and business plans Planning session 4 Feedback and Retention - building loyal and satisfied customers How to monitor and track your customer's satisfaction Building a personalised satisfaction matrix Customer service review meetings 5 Influence Getting your message and strategy across to C-level contacts Being able to better develop a business partnership within an accountes 6 Teamwork and time management Working with others to achieve your account goals Managing and working with a virtual team Managing your time and accounts effectively 7 Gaining commitment and closing the sale Knowing when to close for commitment How to ask for commitment professionally and effectively Key negotiation skills around the closing process - getting to 'yes' Checklist of closing and negotiation skills Practice session
The aim of this course is to provide project managers, project engineers and project support staff with a toolkit they can use on their projects. The tools range from the simple that can be used on all projects to the advanced that can be used where appropriate. This programme will help the participants to: Identify and engage with stakeholders Use tools for requirements gathering and scope management Produce better estimates using a range of techniques Develop more reliable schedules Effectively manage delivery DAY ONE 1 Introduction Overview of the programme Review of participants' needs and objectives 2 Stakeholder management Using PESTLE to aid stakeholder identification Stakeholder mapping The Salience model Stakeholder engagement grid 3 Requirements management Using prototypes and models to elucidate requirements Prioritising techniques Roadmaps Requirements traceability 4 Scope management Work breakdown structures Responsibility assignment matrix 5 Delivery approaches Sequential Agile 6 Estimating Comparative estimating Parametric Bottom-up Three-point estimating Delphi and Planning Poker Creating realistic budgets DAY TWO 7 Scheduling Critical path analysis Smoothing and levelling Timeboxing Team boards Monte Carlo simulations Probability of completion 8 People management Situational Leadership The Tuckman model Negotiation Conflict management Belbin 9 Monitoring and control Earned value management 10 Course review and action planning Identify actions to be implemented individually Conclusion PMI, CAPM, PMP and PMBOK are registered marks of the Project Management Institute, Inc.