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1152 Management courses in Ramsgate

Customer Service Skills

5.0(3)

By Magpie Training

Effective customer service plays a vital role in attracting and retaining customers. Businesses can use good customer service to boost sales and loyalty. Empathy, good communication, and problem-solving are core skills in providing excellent customer service. This course provides the knowledge and skills to help you hone your customer service skills.

Customer Service Skills
Delivered In-Person in Consett or UK WideFlexible Dates
£18

Banking ALM & regulatory impact on the Balance Sheet

5.0(5)

By Finex Learning

Overview This 2 day course focuses on best practice bank ALM in today’s environment of a multiplicity of regulatory constraints on the balance sheet Who the course is for Asset Liability Committee (ALCO) members Treasury Risk Finance and internal audit capital management Funding management Liquidity buffer investment team Derivative structurers and salespeople; IT software providers Regulators Course Content To learn more about the day by day course content please request a brochure To learn more about schedule, pricing & delivery options, book a meeting with a course specialist now

Banking ALM & regulatory impact on the Balance Sheet
Delivered in Internationally or OnlineFlexible Dates
Price on Enquiry

Anaphylaxis Awareness

By Prima Cura Training

This course covers the management of anaphylaxis and the use of auto-injectors for the initial treatment of anaphylaxis.

Anaphylaxis Awareness
Delivered In-PersonFlexible Dates
Price on Enquiry

Supervising & Assessing Pre-Registration Student Nurses, Midwives and AHPS

By M&K Update Ltd

This course will enable registered Nurses, Midwives and AHPs to effectively supervise pre-registration students in clinical placement.

Supervising & Assessing Pre-Registration Student Nurses, Midwives and AHPS
Delivered in person or OnlineFlexible Dates
Price on Enquiry

Root Cause Analysis

By M&K Update Ltd

A workshop designed specifically for healthcare professionals to meet the standards of the NHS Serious Incident Framework. The day will provide clinical leaders with practical skills to enable them to undertake a root cause analysis and develop an action plan in order to improve quality and safety in their clinical setting.

Root Cause Analysis
Delivered in person or OnlineFlexible Dates
Price on Enquiry

Essential Skills for Ward, Department and Team Managers

By M&K Update Ltd

This is a two-day course designed for ward, department and team managers in healthcare. It is suitable for both aspiring ward, department and team managers and those already in post.

Essential Skills for Ward, Department and Team Managers
Delivered in person or OnlineFlexible Dates
Price on Enquiry

Essential Skills for Practice Managers

By M&K Update Ltd

This workshop is aimed at practice managers who work in GP Practices and Health Centres or their equivalent. The purpose of this workshop is to equip practice managers with the tools and techniques they need to run a busy practice and/or team.

Essential Skills for Practice Managers
Delivered in person or OnlineFlexible Dates
Price on Enquiry

Environmental legislation (In-House)

By The In House Training Company

A thorough account of the UK and European legal framework and its requirements as regards managing environmental performance. This course will help staff to understand: The framework of UK and European legislation and its enforcement The principal features of the legislation as they apply to your organisation's activity/product/service The benefit of having an Environmental Management System such as ISO 14001 How their own actions and decisions can either expose or protect the organisation in relation to its legal obligations 1 Introduction and objectives 2 Introduction to environmental law and enforcement Sources of law (European and UK) Structure and enforcement Key legislation 3 Integrated Pollution Prevention and Control (IPPC) and Local Air Pollution and Control (LAPC) Pollution and Prevention Control Act 1999 EC Directives on PPC The meaning of BAT Transitional provisions Fit and proper persons Control of emissions to air National Air Quality Strategy 4 Packaging and producer responsibilities Who, what and how The Producer Responsibility Obligations (Packaging Waste) Regulations Obligations and exemptions Registration Recycling and recovery obligations Records Duties of the Environment Agency Offences Developments 5 Waste management National Waste Strategy Waste minimisation (re-use/recycling) Waste definition Disposal and recovery Controlled waste management Hazardous waste management 6 Proposed Legislation and EC Directives EU Commission's waste and resources strategies Implementation of ELV (End of Life Vehicles) Directive WEEE (Waste Electrical and Electronic Equipment) Directive transposition into UK legislation Other producer responsibility initiatives Other proposals from the EU 7 Conclusion Open forum Summary Close

Environmental legislation (In-House)
Delivered in Harpenden or UK Wide or OnlineFlexible Dates
Price on Enquiry

Facilitating Quality Education using Live Online Platforms

By M&K Update Ltd

For any healthcare provider, mentor or educator that is responsible for, or is interested in delivering education using online methods.

Facilitating Quality Education using Live Online Platforms
Delivered in person or OnlineFlexible Dates
Price on Enquiry

Teaching & Training Skills

By M&K Update Ltd

The emphasis is on competence, fitness to practice and life-long learning. Underpinning this is that clinical specialists and experts take the lead in teaching and training to develop knowledge and skills. However, not everyone has the tools to teach knowing how to is the key to successful learning, this programme is designed to Train the Trainer.

Teaching & Training Skills
Delivered in person or OnlineFlexible Dates
Price on Enquiry