1297 Management courses in Lymm

Database fundamentals training course description This three-day training course helps you prepare for Microsoft Technology Associate Exam 98-364, and build an understanding of these topics: Core Database Concepts, Creating Database Objects, Manipulating Data, Data Storage, and Administering a Database. What will you learn Describe core database concepts. Create database objects. Manipulate data. Describe data storage. Administer a database. Create a relational database consisting of 3 related tables. Database fundamentals training course details Who will benefit: Those working with databases. Prerequisites: None. Duration 3 days Database fundamentals training course contents Understanding core database concepts Flat-type databases, hierarchical databases, relational databases, database fundamentals, relational database concepts, using the SQL Server Management Studio Interface. Data Manipulation Language (DML), Data Definition Language (DDL), using DDL statements. Creating database objects Defining data types, using built-in data types, using exact numeric data types, using approximate numeric data types. Creating and using tables. Creating views. Creating stored procedures, SQL injections. Manipulating data Using Queries to select data, combining conditions, using the BETWEEN clause, using the NOT clause, using the UNION clause, using the EXCEPT and INTERSECT clauses, using the JOIN clause. Using Queries to insert data, Inserting data. Updating data and databases, Using the UPDATE statement. Deleting data, Using the DELETE statement, truncating a table with TRUNCATE TABLE, deleting a table with DROP TABLE, using referential integrity. Understanding data storage Normalising a database, normalization, first normal form, second normal form, third normal form, fourth normal form, fifth normal form. Primary, foreign and composite keys, clustered and non-clustered indexes, creating a non-clustered table. Administering a Database Securing Databases, server-level security, database-level security, Windows security, SQL authentication, database server roles, granting access to a database, fixed database roles, object permissions, managing roles, ownership chains, reviewing a sample security model. Backing up and restoring databases, recovery models, backup devices.

Successful account management requires time and investment to achieve high levels of customer satisfaction and develop new business opportunities. Ensuring you are equipped with the right tools to approach every customer interaction in a structured way will help you have productive relationships with your clients. Whether you're new to account management or experienced in business development and looking to expand your skillset, understanding how you can maximise customer relationships will be key to your success. We have developed this programme to be practical, fun and interactive. Participants will have the opportunity to learn and practice a number of key skills that will see successful results, and are encouraged to bring real life examples to the course so that learning can be translated to real world scenarios. This course will help participants: Learn how to plan growth and increase revenue from existing accounts Develop skills to build and develop essential relationships to increase value and visibility Learn how best to create loyalty and customer satisfaction Identify how to set account targets and development plan for building contacts and cross-selling Develop persuasion and influencing skills to better define needs and develop opportunities Learn how to add value at all stages; plus gaining competitive advantage Develop an up-selling, cross-selling strategy 1 Performance metrics for account management Introduction to the PROFIT account management model Using practical tools to measure account performance and success Planning your account strategy - red flags and green lights 2 Relationships for account management How to build and manage key relationships Producing a 'relationship matrix' Developing a coach or advocate 3 Setting objectives for your account Developing an upselling cross-selling strategy Setting jointly agreed goals, objectives and business plans Planning session 4 Feedback and Retention - building loyal and satisfied customers How to monitor and track your customer's satisfaction Building a personalised satisfaction matrix Customer service review meetings 5 Influence Getting your message and strategy across to C-level contacts Being able to better develop a business partnership within an accountes 6 Teamwork and time management Working with others to achieve your account goals Managing and working with a virtual team Managing your time and accounts effectively 7 Gaining commitment and closing the sale Knowing when to close for commitment How to ask for commitment professionally and effectively Key negotiation skills around the closing process - getting to 'yes' Checklist of closing and negotiation skills Practice session

One of our greatest strengths is our ability to tailor any of our open management courses to the needs and requirements of different businesses in different industries. We understand that whilst our open management training courses provide a wealth of knowledge in their particular area of focus, not all of it may be relevant for your business and the particular industry you operate in.Rather than making delegates sit through management training that is irrelevant to their job role, we offer bespoke management training where we tailor the course to cover the specific needs of your organisation, ultimately relieving the inevitable boredom and "switching off" that would come with having to sit through training that a person knew they would not need. Why choose us for your bespoke management training needs? We have provided tailored, bespoke management training courses to some of the largest organisations in the UK. Using our acquired experience and knowledge of running these courses, we will be able to work with you to create a bepoke management training programme that delivers a significant return on investment, both in terms of tangible and intangible results. ILM accredited management training courses Because we charge a daily training rate rather than a per delegate fee, if you have a number of delegates requiring management training, a bespoke management training course can often be less expensive than putting them all on an open course. A number of courses have been accredited by the ILM, which means you can be assured as to the standard of the course content and delivery. For more information on these, please see our page on ILM Management Training. All of our ILM Programmes are provided in partnership with BCF Group Limited, which is the ILM Approved Centre we deliver under. Interested in finding out more about bespoke management training? Between us, we can come up with a training plan which will provide relevant, bespoke management training for your delegates which will maximise the return on both your time and cost. We are happy to come to your premises or arrange training facilities nearer to your location if this would be more convenient. Feedback Below is a small selection of past feedback for our management training and development courses and programmes: "Excellent instructor. I looked forward to our monthly lectures knowing that I would have a good laugh but also that I would learn more about the subject and myself. He has been very helpful to me and the rest of the students, not just during the lectures but often in his own time. His enthusiasm for all of the subjects covered during the course was evident throughout, which again helped me to enjoy and understand the subjects and lectures.  If I get the chance in future to attend a further course with you, I would jump at the chance."Senior Acquisitions SurveyorGalliford Try "A very accomplished trainer and someone who I would very much like to be involved in our business training going forward. The feedback I have had from all levels of our team structure is excellent."Group HR OperationsEADS Personnel Services UK "Phil has a lot of energy which he throws into the course. This visably broke down resistance and attendees entered into the exercises wholeheartedly."Senior QSBullock Construction Scheduled Courses Unfortunately this course is not one that is currently scheduled as an open course, and is only available on an in-house basis. Please contact us for more information.

The aim of this course is to provide project managers, project engineers and project support staff with a toolkit they can use on their projects. The tools range from the simple that can be used on all projects to the advanced that can be used where appropriate. This programme will help the participants to: Identify and engage with stakeholders Use tools for requirements gathering and scope management Produce better estimates using a range of techniques Develop more reliable schedules Effectively manage delivery DAY ONE 1 Introduction Overview of the programme Review of participants' needs and objectives 2 Stakeholder management Using PESTLE to aid stakeholder identification Stakeholder mapping The Salience model Stakeholder engagement grid 3 Requirements management Using prototypes and models to elucidate requirements Prioritising techniques Roadmaps Requirements traceability 4 Scope management Work breakdown structures Responsibility assignment matrix 5 Delivery approaches Sequential Agile 6 Estimating Comparative estimating Parametric Bottom-up Three-point estimating Delphi and Planning Poker Creating realistic budgets DAY TWO 7 Scheduling Critical path analysis Smoothing and levelling Timeboxing Team boards Monte Carlo simulations Probability of completion 8 People management Situational Leadership The Tuckman model Negotiation Conflict management Belbin 9 Monitoring and control Earned value management 10 Course review and action planning Identify actions to be implemented individually Conclusion PMI, CAPM, PMP and PMBOK are registered marks of the Project Management Institute, Inc.

H.323 training course description A hands on course covering IP telephony with H.323. The course starts with a brief review of knowledge students should already possess including RTP and RTCP. The main focus is on H.323 protocols though, progressing from what H.323 is through signalling, call processing and architectures, moving onto more advanced issues including security, multimedia, conferencing, and interoperability. Hands on practicals follow each major theory session. What will you learn Explain how H.323 works. Analyse H.323 packets. Deploy H.323 IP telephony solutions. Integrate H.323 with other telephony solutions. H.323 training course details Who will benefit: Technical staff working with H.323 Prerequisites: Voice Over IP Duration 2 days H.323 training course contents VoIP review Brief review of VoIP, IP, telephones and voice. RTP, RTCP, mixers and translators. What is H.323? The framework, Why H.323, history, H.323 standards and the ITU, H.323 versions 1,2,3,4, and 5, Annexes and Appendices, capabilities, services, How H.323 works, a basic call. H.323 protocol stack The overall framework, Audio codecs (H.7xx), Video codecs (H.26x), T.120 data conferencing. H.323 Architecture Endpoints: Terminals, MCUs, gateways. Gatekeepers, border and peer elements, design issues, signalling with and without gatekeepers. H.225 Packet format, ASN.1, Information elements, Call setup, Call control. Gatekeepers Gatekeeper features, admissions, address translation, bandwidth management, call routing, zones, administrative domains, gatekeeper discovery, call establishment, fast connect. RAS packet formats, RAS signalling. Alternate gatekeepers. H.245 Purpose, call control channel, relationship with H.225, message format, tunnelling. H.323 Supplementary services Conferencing: point to point, multipoint, hybrid, broadcast, H.332. H.450.x. Call transfer, diversion, hold and waiting. Remote device control (H.282, H.283). Capability exchange, Video. Security H.235. Authentication, privacy, transport layer level security. Interoperability Gateways, Inter working with PSTN, SIP and H323. H.246. Annexes and Appendices An overview.

Total H.248 training course description A course focusing purely on the H.248 protocol. Anyone working through the ITU standards documents can testify to the need of a training course to explain how H.248 really works. This course already assumes knowledge of other VoIP protocols and starts by positioning H.248 in relation to the other protocols. The course then looks at H.248 architectures and concepts before analysing H.248 messages and call flows. What will you learn Describe what H.248 is Recognise where H.248 fits in relation to other VoIP protocols. Explain how H.248 works. Analyse H.248 packets Total H.248 training course details Who will benefit: Technical staff working with H.248 Prerequisites: Voice Over IP. Duration 2 days Total H.248 training course contents What is H.248? Review of VoIP protocols: RTP, RTCP, SIP, SDP, H.323. The PSTN and SS7. Where H.248 fits into the picture. H.248 history. MGCP. The IETF. Megaco. ITU standards. H.248v1, v2, v3. H.248 architectures Media Gateways, Media Gateway Controllers, Gateway Control functions, Signalling Gateways. Reference architectures: IMS/TISPAN: IBCF, IWF, I-BGF, SPDF. MSF: S-SBG-NC, D-SBG-NC. GSMA: IPX Proxy. Softswitches. H.248 concepts The connection model, terminations, streams, contexts. Termination properties: descriptors, context properties. Events, signals, packages. H.248 messages Protocol stack, UDP, TCP. Message structure. Transactions, actions, commands. Requests, replies, acknowledgements. Sample message flows. Binary encoding, ASN syntax, Text encoding. H.248 commands Termination manipulation: Add, Subtract, Move, Modify. Event reporting: Notify. Management: AuditCapability, AuditValue, ServiceChange. H.248 Descriptors What are descriptors? Relationship with messages and commands. Basic descriptors, Descriptors composed of other descriptors. The 19 descriptors. Defaults. H.248 Transactions Groups of commands, transaction Ids, relationship with actions and commands. Requests and replies. H.248 wrap up What is a package? Basic packages. H.248 security. H.248 - SIP interoperation. H.248 interoperation with other protocols.

Concise Cisco routers course description A fast paced practical hands on introduction to Cisco routers concentrating on basic product knowledge needed for the real world. Starts with the basics of routing through configuring static routes, RIP, OSPF, and EIGRP ending with access lists. Hands on sessions follow all the major chapters with a major practical at the end to reinforce all that was learnt in the course. What will you learn Use the Cisco setup script. Use the Cisco command line. Perform basic troubleshooting. Configure - Interfaces - RIP, IGRP - OSPF, EIGRP Concise Cisco routers course details Who will benefit: Anyone who will be working with Cisco routers. In particular: Network Administrators, Field engineers, Network support personnel Prerequisites: None, although a knowledge of the TCP/IP protocols would be advantageous. Duration 3 days Concise Cisco routers course content Basics of routing What are routers? Network protocols, Routing protocols. The Cisco routers Router models, The IOS, DRAM, SRAM, NVRAM, Flash, ROM and boot flash. Getting started Accessing the router, installing a Cisco, using the setup script. The command line interface User and privilege modes, online help show, debug, basic troubleshooting Configuring Ciscos The configuration editor, Global, major and sub commands, enable, secret and other passwords, telnet. Miscellaneous exercises Buffered logging, web access, CDP… Subnetting IP addressing rules. The need for subnetting, subnet masks, Calculating network numbers. Configuring Interfaces Basics, Ethernet, Serial lines, PPP, DCE, loopback interfaces. Static routes Why use static routes? Configuring static routes, default routes. Configuring RIP and IGRP How they work, configuration, troubleshooting. OSPF Configuration and troubleshooting. EIGRP Configuration and troubleshooting. Housekeeping Configuration management, offline editing and TFTP usage. Cisco boot sequence, IOS upgrades. Bypassing Cisco passwords. Access lists What are access lists? General rules, basic and extended IP access lists. Putting it all together A series of exercises based around, installs, adds, moves, changes, upgrades and troubleshootin

DevOps demystified training course description This course is an introduction to DevOps. The course emphasizes communication, collaboration , integration, and automation to improve the workflow between developers and IT operations professionals. Improved workflows lead to more opportunities to design software and services in a more agile fashion. This course is a basis for discovering the most important DevOps concepts and to understand the principles and methods behind this. The course will leave you with the inspiration to be the advocate of change. What will you learn Explain DevOps principles. Describe the relationship between Agile , Lean and IT Service Management ( ITSM). Describe methods for automation and technology factors. Describe considerations when changing. Describe challenges, risks and critical success factors. DevOps demystifieds training course details Who will benefit: Non-technical staff involved with DevOps. Prerequisites: None. Duration 1 day DevOps demystified training course contents Why DevOps? From a business perspective From an IT perspective Stereotypes of Dev and Ops: perception and reality What is DevOps? Introduction DevOps Goals DevOps Added value of DevOps Proven Results DevOps for businesses DevOps principles (The Three Ways) DevOps and other frameworks DevOps and Agile DevOps and Lean DevOps and IT Service Management DevOps culture Characteristics of a DevOps culture Organizational Considerations DevOps DevOps stakeholders DevOps roles DevOps teams DevOps organizational structures DevOps methods Continuous Integration Continuous delivery Continuous deployment Value stream mapping Kanban Theory of Constraints Improvement Kata Deming's quality circle ITSM processes DevOps and Automation Methods for DevOps automation Longevity and tools categories DevOps applications Transitioning to a DevOps culture Implementation Challenges, risks and critical success factors Measuring DevOps successes

Gain comprehensive understanding of caring for individuals with psychosis and schizophrenia. Enhance knowledge and skills to provide effective care and support. Designed for caregivers, family members, support workers, and healthcare professionals.

Essential IMS training course description The IP Multimedia Core Network Subsystem (IMS) is defined by 3GPP as a new mobile infrastructure. This course studies the discreet elements in the IMS. What will you learn Describe the IMS. Describe the IMS architecture. Explain how charging, security and QoS is handled in the IMS. Explain how the IMS supports service enablers such as Push to talk and Presence. Essential IMS training course details Who will benefit: Telecommunications staff. Prerequisites: Mobile communications overview Duration 2 days Essential IMS training course contents Mobile communications review The role of IP in telecommunications. GSM to IMS. Enhanced multimedia services, Push To, convergence, conferencing, roaming. What is IMS? What it is, why IMS, standard bodies: 3GPP, IETF, OMA, IMS services. MMD comparison. IMS architecture blocks Overview, IMS functions, IMS interfaces, IMS protocols, IMS elements, IMS reference points. Access network, IMS in GSM, CDMA, WiFi & PSTN networks. Core network. Application, Control and Call planes. HSS - User database Identification. The user database, role of HSS, SLF and multiple HSSs. 'Normal' identities, IMPI, IMPU. IMS signalling: SIP What is SIP? SIP URI, contact address, UAs, Proxies, basic SIP call flow, SIP sessions. IMS other protocols Megaco, Diameter, XML, XCAP, COPS, RTP/RTCP, SDP, H.324M, IM and MSRP. Call/Session Control Call Session Control Functions (CSCF). Domains. Home networks, visited networks. CSCF and SIP. P-CSCF, P-CSCF discovery, P-CSCF functions. I-CSCF, DNS and I-CSCF. S-CSCF, S-CSCF functions, ENUM lookups. QoS. Example call flows. IMS services Open service platform, Application Servers, profiles, AS interface with S-CSCF. 'Normal' services (Caller ID, Call waiting, transfer…) Push to talk Over Cellular (PoC), IMS conferencing, Group management, IMS Presence, IMS Messaging. Other possible applications. Media servers. (MRFC, MRFP). Gateways IMS PSTN procedures, BGCF, PSTN interface. SGW, MGCF, MGW Charging Architecture, Offline, online and flow based charging, charging reference points, CCF, DIAMETER, ICID, IOI. IMS security IMS security architecture, identities, AAA, public and private user ID, service filters, Cx interface, RADIUS, Diameter protocol, 3GPP AKA, integrity, privacy, NDS, IPSEC, trust, assertion.