Strategic Thinking: In-House Training The goal of this course is to provide you with the building blocks and the motivation to develop the critical skill of strategic thinking. The participants will consider a four-part model that distinguishes strategic thinking from strategic planning and managing. With that understanding, you will investigate the critical components of strategic thinking and how to apply it effectively. What you Will Learn Define strategic thinking and distinguish it from strategic planning and management Explain a high-level approach to gaining strategic thinking skills Integrate other interpersonal skills, such as self-awareness, systems thinking, leadership, constructive conflict, and collaboration, into the fabric of strategic thinking skills Select appropriate techniques to apply strategic thinking in specific situations Recognize and emulate effective strategic thinking behaviors Getting Started Introductions Course structure Course goals and objectives Foundation Concepts Interactive event: Define Strategic Thinking (ST) Interactive event: Discuss relationship of ST with Strategic Planning, Management and Decision Making Strategic Level Framework - Tying it all together Strategic thinking attributes Strategic Thinking Critical Success Factors Strategic Thinking Critical Success Factors - 5-part model Strategic Thinking and the Organization Critical Success Factors Model applied to an organization Tools Introduction (5): Environmental, 5 Forces, SWOT, Value Proposition, Integral Theory of Worldview Video: Fog of War Strategic Thinking and the Individual Critical Success Factors Model applied to an individual Tools Introduction (5): Thinking Styles, Six Thinking Hats, Reverse Thinking, Systems Thinking, Integral Theory of Worldview Strategic Thinking at the Interpersonal and Team Levels Emotional Intelligence - Self Awareness and Working With Others Team Leadership and Trust Constructive Conflict as the Gateway to Collaboration Interactive event: Testing the Models - Challenge Perspective; What's Missing Applying the critical skill of Strategic Thinking Worldview: Team versus client Trusted Advisor Interactive event: Doing what is asked (Case study, wherein participants review the default case scenario prepared for this workshop and add specific details to make the scenario more relevant to their experiences / needs. Teams develop an action plan for applying ST concepts and techniques they have learned here to the situation, then compare and contrast results.)
About this Training Energy insurance is a type of insurance designed to protect businesses that work in the energy industry. This type of insurance covers a wide range of risks that are unique to the energy industry, such as damage to oil rigs, power plants, pipelines, or other energy infrastructure, as well as accidents, explosions, fires, and environmental damage. Energy insurance can also provide coverage for business interruption caused by unforeseen events that can disrupt energy production or supply, such as natural disasters, equipment breakdown, and cyber-attacks. It may also include coverage for liability and loss of income resulting from lawsuits and legal claims. Training Objectives Upon completion of this course, participants will be able to: Understand the risk sharing between oil companies and contractors Know how this is dealt within the insurance products available Understand insurer's perception of risk Create awareness of how market insurance products meet industry needs Be familiar with insurer's pricing methodologies Better understanding of the broker interface Understand technical evaluation of the coverage wordings Putting technical knowledge into practice with claims workshop Target Audience The course is intended for individuals who work in the energy industry, particularly those who are involved in managing risk or making decisions related to insurance coverage. The following personnel will benefit from the knowledge shared in this course: Insurers Brokers Adjusters Lawyers Risk Managers Treasury Contracts Legals Contract Adjustor Project Managers Course Level Basic or Foundation Trainer Your expert course leader has worked in the insurance sector for 59 years. He has worked as a broker for reputable firms, such as Marsh, where he served as the managing director of Energy Construction. He has also participated in peer review for different Lloyds Syndicates. He also served as a broker for Sedgwick, AAA, and Miller in the offshore energy sector. He has helped businesses including Shell, BP, Chevron, ConocoPhillips, Petrofina, Woodside, ENI, and Brunei Shell for their policy reviews during his career. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations
Overview This course can offer you a transparent understanding of the credit management method and increase your confidence when handling credit management matters. This course will equip delegates with a range of enhanced communication skills to enable them to effectively collect debt by phone. These skills can be used to make sure that they are not only more effective at collecting money from customers but also maintain positive working relationships.
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Hardening Cisco devices training course description A hands on course focusing on how to lock down Cisco IOS routers and switches. What will you learn Harden Cisco devices. Hardening Cisco devices training course details Who will benefit: Technical network staff. Technical security staff. Prerequisites: TCP/IP foundation for engineers. Duration 5 days Hardening Cisco devices training course content Introduction Router security, Switch security, Cisco IOS, IOS versions, Cisco advisories, the management plane, control plane, data plane. Hands on Checking IOS versions and advisories. Access control Infrastructure ACLs, Transit ACLs. Hands on Restricting access to the device, Filtering data traffic. Management plane: Securing operations Passwords, privilege levels, AAA, TACACS+, RADIUS. Hands on Password management. Management plane: Other general hardening Logging best practices, secure protocols, encrypting management sessions, configuration management. Hands on Hardening the management plane. Control plane Disabling reception and transmission of certain messages, Limiting CPU impact of control plane traffic, securing routing protocols. Hands on Hardening the control plane. Data plane Transit ACLs, disabling unused services, disabling unnecessary protocols, anti spoofing, limiting CPU impact of data plane traffic, identifying and tracing traffic, Netflow, VLANs, port security. Hands on hardening the data plane.
HP iMC for engineers training course description A hands on course focusing on network management using HP iMC on Microsoft Windows or UNIX. What will you learn Describe the network management architecture. Use HP NNMi. Diagnose faults using HP iMC. Recognise the MIB structure. HP iMC for engineers training course details Who will benefit: Network administrators. Network operators Those wishing to find out more about how their NMS works Anyone wishing to implement NFV using OpenStack. Prerequisites: Introduction to Virtualization Duration 2 day HP iMC for engineers training course content Network management What is network management? Benefits, issues. Getting started with HP iMC Starting HP iMC, IP discovery, IP monitoring, controlling IP discovery. Hands on Initial HP iMC configuration. Using HP iMC Viewing devices, Device view, IP view, network view, polling. Hands on Using HP iMC. Agents Configuring Cisco devices for SNMP support, communities, traps, syslog. Hands on Configuring network devices for HP iMC. Parts of SNMP SNMP architecture, MIBs, The protocol. HP iMC SNMP configuration. Hands on HP iMC SNMP configuration. MIBs The MIB2 groups, additional MIBs, MIB compilers, vendor MIBs. HP iMC MIB loader and browser. Hands on MIB browsing. Monitoring devices Polling, obtaining MIB information. Hands on HP iMC performance management. Configuration and change management Configuration templates, software library, configuration compare, configuration audit and reports. Hands on Using the configuration center. Reports Report templates, Real time reports, scheduling reports. Hands on Using real time reports. HP iMC fault management Alarms, polling, fault management, setting thresholds and configuring traps. Syslog. Hands on Working with alarms. Security alarms.
About this Virtual Instructor Led Training (VILT) This 3 half-day Virtual Instructor Led Training (VILT) course highlights the impact of the introduction of renewable energy, digital technologies and new operational flexibility solutions in the electricity trading market. These advancements facilitate unique opportunities and challenges for cross border trading of electricity. Most countries in Asia, have designed their own portfolio of climate actions with an accelerated penetration of renewable energy (or by importing renewable energy into their local grids). These changes are taking place at unprecedented speed and add further complexity to the operation of electricity trading markets, while presenting new opportunities. The Asian market, can tap into its vast potential of solar, wind and geothermal energy sources. A global, unified vision is emerging to support each of countries' energy needs and decarbonization goals. This VILT course will highlight priorities of each country to achieve its energy goals. The main operational flexibilities of each type of renewable resource are discussed in detail. The course also discusses the main components of Power Purchase Agreements and advancements in digitalization and how digital technologies can influence the energy market and cross border electricity trading. Key Takeaways: New Energy Market Design Cross Border Trading PPAs Mechanisms and Examples of PPAs The Increased Penetration of Renewable Resources in the Power Systems and How It Stimulates Cross Border Trading How Digital Innovation Drives Energy Markets and Cross Border Trading Training Objectives Upon completion of this VILT course, participants will be able to: Be familiar with the global vision of One Sun, One World, One Grid Understand the major trends reshaping the energy markets Learn how innovative digital technologies change the energy markets Understand why sustainable energy markets require a tighter coordination between transmission and distribution system operators Engage with each other to design the energy market of the future Target Audience This VILT course will benefit policy makers and regulators from energy agencies, transmission companies and utilities as well as power system engineers and power system operators from control centre and ISO. Training Methods The VILT will be delivered online in 3 half-day sessions comprising 4 hours per day, including time for lectures, discussion, quizzes and short classroom exercises. Course Duration: 3 half-day sessions, 4 hours per session (12 hours in total). Trainer Your expert course leader is a Utility Executive with extensive global experience in power system operation and planning, energy markets, enterprise risk and regulatory oversight. She consults on energy markets integrating renewable resources from planning to operation. She led complex projects in operations and conducted long term planning studies to support planning and operational reliability standards. Specializing in Smart Grids, Operational flexibilities, Renewable generation, Reliability, Financial Engineering, Energy Markets and Power System Integration, she was recently engaged by the Inter-American Development Bank/MHI in Guyana. She was the Operations Expert in the regulatory assessment in Oman. She is a registered member of the Professional Engineers of Ontario, Canada. She is also a contributing member to the IEEE Standards Association, WG Blockchain P2418.5. With over 25 years with Ontario Power Generation (Revenue $1.2 Billion CAD, I/S 16 GW), she served as Canadian representative in CIGRE, committee member in NSERC (Natural Sciences and Engineering Research Council of Canada), and Senior Member IEEE and Elsevier since the 90ties. Our key expert chaired international conferences, lectured on several continents, published a book on Reliability and Security of Nuclear Power Plants, contributed to IEEE and PMAPS and published in the Ontario Journal for Public Policy, Canada. She delivered seminars organized by the Power Engineering Society, IEEE plus seminars to power companies worldwide, including Oman, Thailand, Saudi Arabia, Malaysia, Indonesia, Portugal, South Africa, Japan, Romania, and Guyana. Our Key expert delivered over 60 specialized seminars to executives and engineers from Canada, Europe, South and North America, Middle East, South East Asia and Japan. Few examples are: Modern Power System in Digital Utilities - The Energy Commission, Malaysia and utilities in the Middle East, GCCIA, June 2020 Assessment of OETC Control Centre, Oman, December 2019 Demand Side management, Load Forecasting in a Smart Grid, Oman, 2019 Renewable Resources in a Smart Grid (Malaysia, Thailand, Indonesia, GCCIA, Saudi Arabia) The Modern Power System: Impact of the Power Electronics on the Power System The Digital Utility, AI and Blockchain Smart Grid and Reliability of Distribution Systems, Cyme, Montreal, Canada Economic Dispatch in the context of an Energy Market (TNB, Sarawak Energy, Malaysia) Energy Markets, Risk Assessment and Financial Management, PES, IEEE: Chicago, San Francisco, New York, Portugal, South Africa, Japan. Provided training at CEO and CRO level. Enterprise Risk methodology, EDP, Portugal Energy Markets: Saudi Electricity Company, Tenaga National Berhad, Malaysia Reliability Centre Maintenance (South East Asia, Saudi Electricity Company, KSA) EUSN, ENERGY & UTILITIES SECTOR NETWORK, Government of Canada, 2016 Connected+, IOT, Toronto, Canada September 2016 and 2015 Smart Grid, Smart Home HomeConnect, Toronto, Canada November 2014 Wind Power: a Cautionary Tale, Ontario Centre for Public Policy, 2010 POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information about post training coaching support and fees applicable for this. Accreditions And Affliations
Ansible for engineers training course description An introduction to automation using ansible. Ansible is a general purpose IT automation platform that can be use for a number of purposes. The course covers configuration management, cloud provisioning and application deployment with ansible. Hands on sessions follow all major sections. What will you learn Install ansible. Automate tasks with ansible. Write ansible playbooks. Ansible for engineers training course details Who will benefit: Administrators and developers automating tasks. Prerequisites: Linux administration skills Duration 3 days Ansible for engineers training course contents What is ansible? The language, the engine, the framework. Uses of ansible, orchestration. Hands on Installing ansible. Ansible architecture ible architecture Controlling machines, nodes, Agentless, SSH, modules, JSON protocol. Configuration management, inventories, playbooks, modules, roles. Hands on Getting started, running ad hoc commands. Ansible and Vagrant Prototyping and testing. Hands on Using ansible with Vagrant. Ad hoc commands Parallelism, shell commands, managing files and directories, file transfer, package management, manage user and groups, deploying applications, service management, background jobs, checking log files, managing cron jobs. Hands on Using ansible with Vagrant. Playbooks ansible-playbook, users, sudo, YAML, plays, tasks, handlers, modules. Hands on Running playbooks. More playbooks Handlers, variables, environmental variables, playbook variables, inventory variables, variable scope and precedence, accessing variables, facts, ansible vault. Conditionals, wait_for. Hands on Using variables and conditions in playbooks. Roles and includes Dynamic includes, Handler includes, playbook includes. Roles, role parts: handlers, files, templates, cross platform roles, ansible galaxy. Hands on includes example, building roles. Inventories /etc/ansible/hosts, inventory variables, static inventories, dynamic inventories. Hands on Inventories and variables. Miscellanea Individual server cookbooks, Main playbook for configuring all servers. Hands onPlaybooks.
Facilitation Skills for Business Analysts: In-House Training This course is part of IIL's Business Analysis Certificate Program (BACP), a program designed to help prepare individuals pass the IIBA® Certification exam to become a Certified Business Analysis Professional (CBAP™). Business analysts are communicators who bridge the gap between people with business needs and knowledge and the people who will provide solutions. Business analysts are continuously involved in communications with stakeholders and developers as they create the solution to business problems. They participate in information-gathering sessions including interviewing, joint requirements definition, and Joint Application Design (JAD) workshops which are used to streamline information gathering and get immediate validation from user representatives. The business analyst is also involved with negotiating the solution with the stakeholders, upper-level management, and the developers, mediating among the groups when disagreements take place, and influencing the results of decisions during the solution cycle. This course teaches the methods needed to organize and run information-gathering events. It combines the basics of graphic decision making and modeling with facilitation, communication, and meeting management skills. What you will Learn At the end of this program, you will be able to: Identify the major touch points between key BABOK® Guide knowledge areas and business analysis communication Describe the facilitation skills that are most supportive of those intersections Improve your ability to apply these skills in the context of your business analyst functions Foundation Concepts The role of the Business analyst (BA) An Introduction to the BABOK® Guide Business analyst roles and the product / project life cycle (PLC) Facilitation skills for the business analyst The BABOK® Guide and Communication An introduction to the communication process Addressing basic communications challenges Planning business analysis communication Communication and BABOK® Guide tasks Targeted Elicitation Techniques Synergy between communication and targeted elicitation techniques Preparing for elicitation Cornerstone targeted technique: interviews Other targeted elicitation techniques Related general communication skills Group Elicitation Techniques Synergy between requirements communication and group elicitation techniques Cornerstone group elicitation technique - requirements workshops Other group elicitation techniques Related general communication skills - meeting management best practices Related general communication skills - facilitating best practices Process / Model-Based Elicitation Techniques Synergy between requirements communication and process / model-based elicitation techniques Process / model-based elicitation techniques Related interpersonal skills - problem solving and decision making Investigative Elicitation Techniques Synergy between requirements communication and investigative elicitation techniques Cornerstone investigative elicitation technique - document analysis Other investigative elicitation techniques Summary of elicitation techniques by usage in the requirements process Using Presentations, Structured Walkthroughs, and Influencing Structured walkthroughs, presentations, and influencing within BABOK® Guide tasks Cornerstone technique - structured walkthroughs General communication skill - presenting Related interpersonal skill - influencing Special Facilitation Skills - Negotiating and Mediating Negotiating Mediating