Managing for Growth is designed for anyone who has management and leadership responsibilities within an organisation. Suitable for newly promoted managers, team leaders and supervisors through to senior managers; the objective of the programme is to develop a culture that will translate strategy into measurable outcomes by engaging these leaders to facilitate change and innovation. The programme is extremely effective at giving managers the tools and skills to deliver sustainable change and business growth. It's also been proven to reduce costs and increase profit – even before the programme has ended. Managing for Growth is built upon three aspects common to every job: Managing Resources. Ensuring that the resources available are appropriate for the tasks for which they are required and are being used effectively. Learning how to control and coordinate a mix of available resources for maximum efficiency. Managing Relationships. Positively influencing people’s behaviour in order to motivate them and promote effective working. Focusing on listening skills, we share ways to improve communication and teamwork to get the best from both internal and external relationships. Controlling Routines. Investigating the processes/systems/routines/series of actions that are linked together to achieve a desired outcome. Recognising the importance of controlling, developing, simplifying and following routines. Managing for Growth shows your team leaders, supervisors and managers how to cultivate a culture of teamwork and continuous improvement within your organisation. Focus for Action Throughout the programme the participants take part in work-based activities that will cause them to evaluate every aspect of their job and identify areas for improvement. By the end of the programme, the participants act on these action lists and implement improvement projects that will deliver measurable results. Continuous Improvement Managing for Growth sets the framework for continuous improvement by transferring skills and knowledge enabling your team leaders to translate organisational strategies into real, measurable outcomes. Format Designed for groups of up to 6 people, the programme is spread over 4 months with the first 7 sessions being held every 2 weeks and the final session a month later. Each session lasts approximately 2 hours.
This course will enable registered Nurses, Midwives and AHPs to effectively supervise pre-registration students in clinical placement.
A workshop designed specifically for healthcare professionals to meet the standards of the NHS Serious Incident Framework. The day will provide clinical leaders with practical skills to enable them to undertake a root cause analysis and develop an action plan in order to improve quality and safety in their clinical setting.
Effective customer service plays a vital role in attracting and retaining customers. Businesses can use good customer service to boost sales and loyalty. Empathy, good communication, and problem-solving are core skills in providing excellent customer service. This course provides the knowledge and skills to help you hone your customer service skills.
Embark on a journey to become a workplace hero with our comprehensive one-day Pediatric First Aid course. This dynamic and engaging training program is designed to equip you with the essential skills and knowledge needed to handle emergency situations confidently and effectively.
The Breathing circle is a breathing group for those that have already experienced Transformational Breath®. This session is a great opportunity to keep you maintaining your Transformational Breath practise and reconnect to your natural way of breathing. In a very safe and nurturing environment, you will be guided and facilitated to strengthen your diaphragmatic breathing. This will help you integrate old and stuck emotions recorded in your body, allowing you to tap into a new wider space of inner freedom and joy. Come and connect with your breathing friends for us to transform our life together! How should I plan for this event? You will be lying down in mats with pillows and blankets during this session. Wear loose comfortable clothing. (Nothing too tight or restrictive round the waist). Please avoid caffeine, alcohol or cigarettes before you arrive. Bring a refillable water bottle. Please arrive promptly. Schedule of breathing circle Help you to set an intention for your breathing session Short breathing dance Full facilitated breath session Guided meditation This breathing circle will be held and facilitated by: Dr Haifa Al-Dubai: Transformational Breath®️ facilitator & leader
This workshop is aimed at practice managers who work in GP Practices and Health Centres or their equivalent. The purpose of this workshop is to equip practice managers with the tools and techniques they need to run a busy practice and/or team.
This is a two-day course designed for ward, department and team managers in healthcare. It is suitable for both aspiring ward, department and team managers and those already in post.