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25518 Management courses delivered Online

Diploma in Customer Relationship Management (CRM)

4.7(160)

By Janets

Start learning Diploma in Customer Relationship Management (CRM) that will give you enough knowledge and skills to build your dream career. About this course This Diploma in Customer Relationship Management (CRM) helps to grow your skills faster through the power of relevant content and world-class tutors. In this industry-leading bite-sized course, you will learn up-to-date knowledge in the relevant field within a few hours and get certified immediately. The modules of this course are very easy to understand and all of the topics are split into different sections. You will easily grasp and use the knowledge gained from this course in your career and go one step ahead of your competitors. The course is designed to improve your employability and provide you with the tools you need to succeed. Enrol today and start learning your essential skills. Why choose this course Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Get 24/7 help or advice from our email and live chat teams Get full tutor support on weekdays (Monday to Friday) Course Design The Diploma in Customer Relationship Management (CRM) is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Who Is This Course For: This Diploma in Customer Relationship Management (CRM) is ideal for those who want to be skilled in this field or who wish to learn a new skill to build their dream career. If you want to gain extensive knowledge, potential experience, and be an expert in the related field then this is a great course for you to grow your career. Requirements This course is for anyone who would like to learn Diploma in Customer Relationship Management (CRM) related skills to aid his/her career path. No formal entry prerequisites are required Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Course Content Module 01: An Overview of Customer Relationship Management Module 02: CRM Basics Module 03: CRM Principles Module 04: CRM in the Future Course Content Module 01: Introduction To Customer Relationship Management (CRM) Introduction to Customer Relationship Management (CRM) 00:22:00 Module 02: CRM Fundamentals CRM Fundamentals 00:24:00 Module 03: CRM Strategies CRM Strategies 00:33:00 Module 04: Data Analysis In CRM Data Analysis in CRM 00:28:00 Module 05: CRM Databases CRM Databases 00:21:00 Module 06: Deepening Customer Relationship Deepening Customer Relationship 00:23:00 Module 07: Handling Customer Complaints Handling Customer Complaints 00:22:00 Module 08: Future Of CRM Future of CRM 00:25:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Diploma in Customer Relationship Management (CRM)
Delivered Online On Demand3 hours 18 minutes
£25

Youth Mental Health, Psychological Wellbeing and Behaviour Management

By Imperial Academy

3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | 10 CPD Courses | Lifetime Access | 24/7 Tutor Support

Youth Mental Health, Psychological Wellbeing and Behaviour Management
Delivered Online On Demand
£399

Construction Management: Surveying, Cost Estimation & Safety

5.0(10)

By Apex Learning

Tired of searching and accumulating all the relevant courses for this specific field? It takes a substantial amount of your time and, more importantly, costs you a fortune! Well, we have just come up with the ultimate solution for you by giving this all-inclusive Construction Management: Surveying, Cost Estimation & Safety mega bundle. This 40 courses mega bundle keeps you up-to-date in this field and takes you one step ahead of others. Keeping in mind the latest advancements in this ever-emerging sector, the Construction Management: Surveying, Cost Estimation & Safety bundle covers all the state-of-the-art tools and techniques required to become a competent worker in this area. You will encounter specific courses relevant to the sector. We take you from the most introductory fundamentals to advance knowledge in a step-by-step manner. In addition, the Construction Management: Surveying, Cost Estimation & Safety bundle also consists of courses related to some soft skills that you will need to succeed in any industry or job sector. This Construction Management: Surveying, Cost Estimation & Safety Bundle consists of the following premium courses: Course 01: Quantity Surveying Course 02: Surveying Basics Course 03: Building Surveying Course 04: Land Surveying and Cost Estimation Course 05: Residential Surveyor Course 06: Site Management Safety Training Scheme Course 07: CDM Regulations Course 08: Construction Project Management Course 09: Construction Industry Scheme (CIS) Course 10: Construction Management Level 3 Course 11: Site Safety Plus Course 12: Environmental Engineering Course 13: Advanced Electrical Safety Course 14: Operations and Supply Chain Management Course 15: CSCS Health and Safety in a Construction Environment (Leading to CSCS Green Card) Course 16: Construction Risk Assessment Course 17: Emergency First Aid at Work (EFAW) Course 18: Environmental Health Course 19: Abrasive Wheels Course 20: Gas Safety Course 21: Asbestos Surveying Course 22: COSHH Awareness Course 23: Purchasing and Procurement Diploma Course 24: Noise and Hearing Protection Course 25: PUWER Course 26: Fire Safety Course 27: LOLER Regulations and LOLER Inspection Training Course 28: Manual Handling Interactive Training Course 29: Supervisor Training Course 30: Logistic Maangement Moreover, this bundles include 10 career-focused courses: Course 01: Career Development Plan Fundamentals Course 02: CV Writing and Job Searching Course 03: Interview Skills: Ace the Interview Course 04: Video Job Interview for Job Seekers Course 05: Create a Professional LinkedIn Profile Course 06: Business English Perfection Course Course 07: Networking Skills for Personal Success Course 08: Boost Your Confidence and Self-Esteem Course 09: Public Speaking Training Course 10: Learn to Fight Procrastination Our cutting-edge learning package offers top-notch digital aid and first-rate tutor support. You will acquire the crucial hard and soft skills needed for career advancement because this bundle has been thoroughly examined and is career-friendly. So don't overthink! Enrol today. Learning Outcomes This unique Construction Management: Surveying, Cost Estimation & Safety mega bundle will help you to- Quench your thirst for knowledge Be up-to-date about the latest advancements Achieve your dream career goal in this sector Know the applicable rules and regulations needed for a professional in this area Acquire some valuable knowledge related to Construction Management: Surveying, Cost Estimation & Safety to uplift your morale The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Certificate: PDF Certificate: Free for all 40 courses Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 400 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Construction Management: Surveying, Cost Estimation & Safety bundle is designed to assist anyone with a curious mind, anyone looking to boost their CVs or individuals looking to upgrade their career to the next level can also benefit from the learning materials. Requirements The courses in this bundle has been designed to be fully compatible with tablets and smartphones. Career path This Construction Management: Surveying, Cost Estimation & Safety bundle will give you an edge over other competitors and will open the doors for you to a plethora of career opportunities. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Quantity Surveying) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Construction Management: Surveying, Cost Estimation & Safety
Delivered Online On Demand
£200

Facilities Management - Essential Bundle

By Imperial Academy

Free Level 5 QLS Endorsed Certificate | CPD Accredited | 150 CPD Points | Advanced Learning Materials | Lifetime Access

Facilities Management - Essential Bundle
Delivered Online On Demand
£100

Emotional Intelligence as a Leader Course

5.0(1)

By Generation Leader

The most comprehensive, concise and impactful 6 weeks online course available. Fully accredited. Start immediately. Gain 18 CPD Credits and an exclusive Chartered Management Institute Certificate of Recognition Duration: 6 weeks starting immediately Who is this course for? All levels of seniority Language: English Effort: 16 hours of self-paced online learning Award: 18 CPD Credits & CMI Certificate of Recognition  Accreditors: CMI, FMLM, CPD Certification Service  Content format: Videos with optional reading  Assessment Method: Multiple choice, instant result. Retake if required. In total there are 22 video courses to watch. This includes 9 CPD accredited courses that require you to complete a multiple choice assessment to confirm your understanding of the topic. A pass mark of 70% is required and this can be re-taken as many times as required. Optional reading and audio book resources are provided to enable you to explore a topic deeper if required. The content of the course is of the highest global standard and has been created by MIT Sloan Management Review. Our learning platform, called Skillsoft Percipio, provides a stunning learning experience. Key learning areas: Benefits of being an emotionally intelligent leader Leading individuals and teams Critical thinking Managing stress Managing pressure to optimise performance Effective leadership Breaking bad news Decision making On completion of this course, you will receive: A certificate stating 18 CPD Credits- Awarded by the CPD Certification Service A Certificate of Recognition from the prestigious Chartered Management Institute (CMI) Chartered Management Institute Affiliate membership for 1 year A digital badge to share on LinkedIn and add to your resume Your official CPD Certificate Your official CMI Certificate You will also be awarded the following additional benefits: Chartered Management Institute alumni network access for 1 year Access to Chartered Management Institute networking and learning events for 1 year World leading content supported by cutting edge technology. Made for healthcare professionals.    Did you know this course can be covered by the NHS study budget?   The study budget covers: Courses and education activities to support you achieving the curriculum Courses to help you prepare for postgraduate exams Discretionary courses that add value to you individually and support the wider system To access the study budget you should discuss this with your educational supervisor or line manager. To help you with this process, view our example study budget application letter here. 

Emotional Intelligence as a Leader Course
Delivered Online On Demand
£620

Time Management Training - Online Course

5.0(10)

By Apex Learning

Overview This comprehensive course on Time Management Training - Online Course will deepen your understanding on this topic.After successful completion of this course you can acquire the required skills in this sector. This Time Management Training - Online Course comes with accredited certification, which will enhance your CV and make you worthy in the job market.So enrol in this course today to fast track your career ladder. How will I get my certificate? After successfully completing the course you will be able to order your certificate, these are included in the price. Who is This course for? There is no experience or previous qualifications required for enrolment on this Time Management Training - Online Course. It is available to all students, of all academic backgrounds. Requirements Our Time Management Training - Online Course is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 1 sections • 12 lectures • 05:03:00 total length •Module 1: Importance and Benefits of Time Management: 00:11:00 •Module 2: Assess Your Current Work Practice: 00:19:00 •Module 3: Identifying the Priorities: 00:36:00 •Module 4: Say 'No' to Procrastination: 00:42:00 •Module 5: Set Your Goals: 00:24:00 •Module 6: Plan the Work: 00:36:00 •Module 7: Work The Plan: 00:18:00 •Module 8: Effective Time Management Techniques: 00:10:00 •Module 9: Combat The Time Wasters: 00:28:00 •Module 10: Time Management for Creative Work: 00:36:00 •Module 11: The Art of Anticipating: 00:15:00 •Module 12: Avoid Time Leaks: 00:28:00

Time Management Training - Online Course
Delivered Online On Demand5 hours 3 minutes
£12

Level 3, 4 & 5 Facilities Management

By Imperial Academy

Level 5 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 150 CPD Points | Lifetime Access

Level 3, 4 & 5 Facilities Management
Delivered Online On Demand
£100

Facilitation Skills for Business Analysts: In-House Training

By IIL Europe Ltd

Facilitation Skills for Business Analysts: In-House Training This course is part of IIL's Business Analysis Certificate Program (BACP), a program designed to help prepare individuals pass the IIBA® Certification exam to become a Certified Business Analysis Professional (CBAP™). Business analysts are communicators who bridge the gap between people with business needs and knowledge and the people who will provide solutions. Business analysts are continuously involved in communications with stakeholders and developers as they create the solution to business problems. They participate in information-gathering sessions including interviewing, joint requirements definition, and Joint Application Design (JAD) workshops which are used to streamline information gathering and get immediate validation from user representatives. The business analyst is also involved with negotiating the solution with the stakeholders, upper-level management, and the developers, mediating among the groups when disagreements take place, and influencing the results of decisions during the solution cycle. This course teaches the methods needed to organize and run information-gathering events. It combines the basics of graphic decision making and modeling with facilitation, communication, and meeting management skills. What you will Learn At the end of this program, you will be able to: Identify the major touch points between key BABOK® Guide knowledge areas and business analysis communication Describe the facilitation skills that are most supportive of those intersections Improve your ability to apply these skills in the context of your business analyst functions Foundation Concepts The role of the Business analyst (BA) An Introduction to the BABOK® Guide Business analyst roles and the product / project life cycle (PLC) Facilitation skills for the business analyst The BABOK® Guide and Communication An introduction to the communication process Addressing basic communications challenges Planning business analysis communication Communication and BABOK® Guide tasks Targeted Elicitation Techniques Synergy between communication and targeted elicitation techniques Preparing for elicitation Cornerstone targeted technique: interviews Other targeted elicitation techniques Related general communication skills Group Elicitation Techniques Synergy between requirements communication and group elicitation techniques Cornerstone group elicitation technique - requirements workshops Other group elicitation techniques Related general communication skills - meeting management best practices Related general communication skills - facilitating best practices Process / Model-Based Elicitation Techniques Synergy between requirements communication and process / model-based elicitation techniques Process / model-based elicitation techniques Related interpersonal skills - problem solving and decision making Investigative Elicitation Techniques Synergy between requirements communication and investigative elicitation techniques Cornerstone investigative elicitation technique - document analysis Other investigative elicitation techniques Summary of elicitation techniques by usage in the requirements process Using Presentations, Structured Walkthroughs, and Influencing Structured walkthroughs, presentations, and influencing within BABOK® Guide tasks Cornerstone technique - structured walkthroughs General communication skill - presenting Related interpersonal skill - influencing Special Facilitation Skills - Negotiating and Mediating Negotiating Mediating

Facilitation Skills for Business Analysts: In-House Training
Delivered in London or UK Wide or OnlineFlexible Dates
£1,695

Environment Management

4.7(26)

By Academy for Health and Fitness

We all know the state of our environment is bad, and more importantly, it doesn't look like it's getting any better. Currently, climate change and environmental effects are at their best. This course provides in-depth knowledge of environmental issues, environmental management systems, and thorough discussion related to environmental law and policy. If you are concerned about the current environmental mismanagement around the globe and you don't have enough time to commit long hours of studying to enhance your knowledge about environmental management, then you have come to the right place. This Environment Management course will assist you in assessing the current state of your environmental activities as well as upgrading your existing knowledge and skills. Why Prefer Us? Opportunity to earn a certificate accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and Engaging Content. Free Assessments 24/7 Tutor Support. Start your learning journey with this straight away and take a step forward in securing a better future! Why Prefer Our Environment Management Course? Opportunity to earn a certificate accredited by CPD after completing this Environment Management course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Globally accepted standard structured lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the Environment Management program in your own time, at your own pace Each of our students gets full 24/7 tutor support *** Course Curriculum *** Here is the curriculum breakdown of The Environment Management Course: Module 01: Environment and Ecology This module covers the following topics: Environment Ecology Environmental and Ecological Concerns Sustainable Development Module 02: Environmental Issues This module covers the following topics: Climate Change Ozone Depletion Acid Precipitation Water and Soil Degradation Air Pollution and Quality Habitat and Biodiversity Reduction Chemical Disposal and Use Module 03: Environmental Planning This module covers the following topics: Goals Approaches to Environmental Management Planning Framework Module 04: Environmental Management System This module covers the following topics: Environmental Management ISO 14000s IS0 Standards Drivers for EMS Application Environmental Management Plan Eco-Management and Audit Scheme (EMAS) Module 05: Ecosystem Management This module covers the following topics: Ecosystem Ecosystem-Based Management Advantages of Ecosystem Approach Disadvantages of Ecosystem Approach Millennium Ecosystem Assessment Eco-Audit Module 06: Environmental Law and Policy This module covers the following topics: EU Environmental Policy UK Regulatory Framework Environmental Legislation Register Benefits of Environmental Policy Module 07: Improving Environmental Performance This module covers the following topics: Environmental Improvement Competence Training Awareness Roles and Responsibilities of EMS Environmental Manager Module 08: Environmental Management Audit This module covers the following topics: Environmental Audit The ISO 14000 Auditing Standards The Audit Process Module 09: Situational Environmental Management This module covers the following topics: Human Vulnerability Environmental Problems and Developing Countries Environmental Problems and Transitional Countries Integrated Area Approaches Adaptive and Flexible Approaches Module 10: Review and Performance This module covers the following topics: PDCR Cycle Management Review KPI Assessment Process Once you have completed all the modules in the Environment Management course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the Environment Management course. Get a Certification of Completion The learners have to successfully complete the assessment of this Course to achieve the CPD accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is completely online, and there are no prerequisites for this course. This course can be taken by: Anybody who is interested in environmental management. Anyone who wants to know about environment management policies. You do not need any prior experience for this course. This course is entirely online. Requirements You will not need any prior background or expertise to enrol in this course. Career path This diverse field has various career opportunities. You can explore several career options, like: Environment Manager(salary £ 55,00 -£65,000) Sustainability Manager (salary £45,000-£50,000) Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Environment Management
Delivered Online On Demand4 hours
£12

Facilitation Skills for Business Analysts - Communication and Problem Solving: On-Demand

By IIL Europe Ltd

Facilitation Skills for Business Analysts - Communication and Problem Solving: On-Demand This course teaches the methods needed to organize and run information-gathering events. It combines the basics of graphic decision making and modeling with facilitation, communication, and meeting management skills. What You Will Learn Upon completion, participants will be able to: Define the solution scope Work with the development team in the systems testing stage Ensure the solution is usable in the business environment Foundation Concepts Defining the Business Analyst Function Role of the Business Analyst as Change Agent An Introduction to the BABOK® Guide Business Analyst Roles and Relationships through the Project Life Cycle Business Analysis Planning and Monitoring - Defining the Process Overview of Business Analysis Planning & Monitoring (BAP&M) BAP&M - Process and Tools BAP&M - Roles and Responsibilities BAP&M - Governance, Information Management & Performance Improvement Elicitation and Collaboration - Gathering and Confirming Information Overview of Elicitation and Collaboration Elicitation and Collaboration Techniques Requirements Life Cycle Management - Maintaining Requirements and Design Information Overview of Requirements Life Cycle Management Requirements Life Cycle Management Tasks - Details Strategy Analysis - Providing Context to Requirements Analysis and Design Definition Overview of Strategy Analysis Analyze Current State Define Future State Assess Risks Define Change Strategy Requirements Analysis and Design Definition - Defining Solution Options Overview of Requirements Analysis and Design Definition (RA&DD) The Anatomy of Requirements RA&DD Task Descriptions RA&DD Techniques Solution Evaluation - Assessing Solution Performance Overview of Solution Evaluation Solution Evaluation Tasks Solution Evaluation in Development Stages Underlying Competencies Overview of Underlying Competencies (UCs) Underlying Competencies - Details

Facilitation Skills for Business Analysts - Communication and Problem Solving: On-Demand
Delivered Online On Demand30 minutes
£1,250