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Overview Gain the skills to supervise staff on food hygiene and safety in the catering industry, with this best-selling training program! The Food Hygiene and Safety Audit in Catering course is designed to provide food handlers who work in the catering industry with the knowledge and practical skills to ensure a solid food hygiene and safety system in the workplace. You will deepen your knowledge of key food safety legislation and procedures, taking your professionalism to the next level in no time. Enrol in this course and train your staff effectively on food hygiene and safety! Why buy this Food Hygiene and Safety Audit in Catering? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Food Hygiene and Safety Audit in Catering you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Food Hygiene and Safety Audit in Catering does not require you to have any prior qualifications or experience. You can just enrol and start learning. Prerequisites This Food Hygiene and Safety Audit in Catering was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Food Hygiene and Safety Audit in Catering is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Introduction Lesson 01 Introduction 00:03:00 Delivery: area of focus contamination Lesson 02 Delivery and contamination 00:04:00 Back up storage: area of focus direct cross contamination Lesson 03 Direct cross contamination and fridge layout 00:03:00 Back up storage: Area of focus requirements for bacterial growth Lesson 04 Conditions for bacterial growth 00:05:00 Lesson 05 A recap and tips for fridge safety 00:02:00 Lesson 06 Back up storage task 00:01:00 Preparation: Area of focus indirect cross contamination Lesson 07 Introduction to indirect cross contamination 00:01:00 Lesson 08 Examples of indirect cross contamination 00:02:00 Lesson 09 Cross contamination controls 00:02:00 Preparation: Area of focus personal hygiene. Lesson 10 Introducing personal hygiene exercise 00:01:00 Lesson 11 Personal Hygiene standards and the risks of poor hygiene 00:05:00 Lesson 12 Personal hygiene task 00:01:00 Preparation: Area of focus food poisoning Lesson 13 Introduction to Food Poisoning 00:02:00 Lesson 14 Food poisoning symptoms exercise 00:04:00 Lesson 15 Course recap 00:05:00 The affect of temperature on bacteria Lesson 16 Affects of temperature on bacteria 00:05:00 Lesson 17 Focus on temperature 00:04:00 Lesson 18 Introducing the temperature task 00:01:00 Lesson 19 A reminder of the turkey 00:01:00 Service; areas of focus buffets and allergens Lesson 20 Buffet temperatures 00:03:00 Lesson 21 Allergens 00:06:00 Lesson 22 An update in allergen legislation 00:01:00 Lesson 23 Allergen and buffet task 00:01:00 A food safety audit: Area of focus pest control Lesson 24 Examples of pests 00:03:00 Lesson 25 Reducing the risk of pests 00:02:00 Lesson 26 Pest task 00:01:00 A food safety audit; Area of focus structure 2 lectures Lesson 27 Examining the structure 00:04:00 Lesson 28 Structural task 00:01:00 A food safety audit: area of focus cleaning and disinfection. Lesson 29 Checking standards 00:01:00 Lesson 30 Cleaning and disinfection definitions 00:03:00 Lesson 31 Cleaning task 00:01:00 Paper work and revision Lesson 32 Due diligence and paper work 00:02:00 Lesson 33 Checking paper work task 00:01:00 Lesson 34 A final goodbye 00:01:00
Boost Your Career By Enrolling In This Audiology & Deaf Awareness Bundle To Overcome Your Challenges! 4 in 1 Audiology & Deaf Awareness Bundle Improve your knowledge and enhance your skills to succeed with this Audiology & Deaf Awareness bundle. This Audiology & Deaf Awareness bundle is designed to build your competent skill set and enable the best possible outcome for your future. Our bundle is ideal for those who aim to be the best in their fields and are always looking to grow. This Audiology & Deaf Awareness Bundle Contains 4 of Our Premium Courses for One Discounted Price: Course 01: Audiology Course 02: Deaf Awareness Course Course 03: Online Noise and Hearing Protection Training Course 04: Dyslexia Awareness Training All the courses under this Audiology & Deaf Awareness bundle are split into a number of expertly created modules to provide you with an in-depth and comprehensive learning experience. Upon successful completion of the Audiology & Deaf Awareness bundle, an instant e-certificate will be exhibited in your profile that you can order as proof of your new skills and knowledge. Stand out from the crowd and get trained for the job you want. With this comprehensive Audiology & Deaf Awareness bundle, you can achieve your dreams and train for your ideal career. This Audiology & Deaf Awareness bundle covers essential aspects in order to progress in your chosen career. Why Prefer Us for Audiology & Deaf Awareness ? All-in-one package of 4 premium courses' Audiology & Deaf Awareness bundle Earn a certificate accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Globally Accepted Standard Lesson Planning Free Assessments with this Audiology & Deaf Awareness Bundle 24/7 Tutor Support available with this Audiology & Deaf Awareness Bundle Start your learning journey straightaway! This Audiology & Deaf Awareness 's curriculum has been designed by Audiology & Deaf Awareness experts with years of Audiology & Deaf Awareness experience behind them. The Audiology & Deaf Awareness course is extremely dynamic and well-paced to help you understand Audiology & Deaf Awareness with ease. You'll discover how to master the Audiology & Deaf Awareness skill while exploring relevant and essential topics. Assessment Process Once you have completed all the courses in the Audiology & Deaf Awareness bundle, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. CPD 180 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Audiology & Deaf Awareness bundle is suitable for everyone. Requirements You will not need any prior background or expertise. Career path This Audiology & Deaf Awareness bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - £29 If you are an international student, you will be required to pay an additional fee of 10 GBP for international delivery, and 4.99 GBP for delivery within the UK, for each certificate
Say It Skillfully™: Tough Conversations with Great Results Do you avoid difficult conversations? Have you failed to say what needs to be said, simply because you didn't have the right words? This session will show you how to speak your mind in a positive and productive manner, even under challenging circumstances. We will explore specific scenarios in which Molly offers the exact words you can use-and explains the words-so you start to see patterns emerge and are able to skillfully resolve what used to be difficult interactions. When you hold back, you become part of the problem. When you learn how to express your perceptions, you become part of the solution. The words you need to be open, honest and direct Frameworks to help you to build confidence and poise Skills to help you support those around in a positive and uplifting manner
Say It Skillfully™: Tough Conversations with Great Results Do you avoid difficult conversations? Have you failed to say what needs to be said, simply because you didn't have the right words? This session will show you how to speak your mind in a positive and productive manner, even under challenging circumstances. We will explore specific scenarios in which Molly offers the exact words you can use-and explains the words-so you start to see patterns emerge and are able to skillfully resolve what used to be difficult interactions. When you hold back, you become part of the problem. When you learn how to express your perceptions, you become part of the solution. The words you need to be open, honest and direct Frameworks to help you to build confidence and poise Skills to help you support those around in a positive and uplifting manner
Dealing with Angry or Rude Customers Course Description Copyright Ross Maynard 2021 Course Description If you work in customer service in any way, then, from time to time, you are going to have to deal with angry or rude customers. This course will help you manage those stressful situations and support the customer as best you can. Anger is a normal and relatively common emotion caused by a perceived hurt or provocation. In some cases a customer’s anger or rude behaviour may be driven by the failings of your organisation or its products and services. In other cases, the problem may be outside your control but you still have to deal with the impact. In this course we look at anger in a customer service situation and how to deal with it. We review the nature and causes of anger; we look at how poor customer service can cause anger and what you can do to prepare your organisation to deal with anger. We cover the warning signs for anger and present a 12 step approach to dealing with an angry customer. We cover questions and short scripts that can help you start a discussion with an angry customer, and we consider why customers might be rude. Finally we look at managing the stress of dealing with an angry customer and finish the course with a review of the key learning points. I hope you find the course helpful. Key Learning Points On completion of the course, delegates will be able to: Understand the nature and causes of anger as an emotion. Consider their objectives when dealing with an angry customer. Help prepare their organisation for dealing with angry customers. Identify appropriate customer service metrics Work through a series of steps to deal with an angry customer. Use questions and short scripts to try to help a customer bring their anger under control . Consider why a customer might be rude, and how to deal with that rudeness. Understand how to manage the stress of dealing with angry or rude customers. Curriculum L1: Anger as an Emotion L2: Your Objectives when Dealing with Anger L3: Poor Customer Service L4: Preparing your Organisation L5: Warning Signs and What Not to Do L6: The 12 Steps to Dealing with Anger L7: Example Scripts for Angry Customers L8: Dealing with Rude Customers L9: Dealing with Stress, and Key Learning Points Pre-Course Requirements There are no pre-course requirements Additional Resources Copy of customer behaviour policy Course Tutor Your tutor is Ross Maynard. Ross is a Fellow of the Chartered Institute of Management Accountants in the UK and has 30 years’ experience as a process improvement consultant specialising in business processes and organisation development. Ross is also a professional author of online training courses. Ross lives in Scotland with his wife, daughter and Cocker Spaniel
Join our Personal Development Life Coaching course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The Personal Development Life Coaching course has everything you need to get a great start in this sector. Improving and moving forward is key to getting ahead personally. The Personal Development Life Coaching course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! You will Learn The Following Things: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Personal Development Life Coaching. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-to-one support from a dedicated tutor throughout your course. Study online - whenever and wherever you want. Instant Digital/ PDF certificate 100% money back guarantee 12 months access Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement After completing the Personal Development Life Coaching course, you will receive your CPD-accredited Digital/PDF Certificate for £5.99. To get the hardcopy certificate for £12.99, you must also pay the shipping charge of just £3.99 (UK) and £10.99 (International). Who Is This Course for? This Personal Development Life Coaching is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand. On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level. This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Personal Development Life Coaching course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Personal Development Life Coaching Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Introduction Personal Development Promo 00:02:00 Personal Development Promo Skillshare 00:02:00 What You Will Learn 00:04:00 Your Personality Type Personality Type Introduction 00:02:00 Big 5 Personality Model 00:02:00 Myers-Briggs Type Indicator 00:04:00 The Hybrid Personality Model 00:09:00 How To Bring Out Your Strengths 00:10:00 Your Purpose Purpose Introduction 00:01:00 A Thought Experiment 00:04:00 Why Purpose Isn't Everything 00:03:00 Narrowing Down vs Generalizing 00:02:00 How To Narrow Down 00:07:00 How To Generalize 00:03:00 How To Transition To A Purpose Driven Life 00:06:00 Your Action Plan To Get Started 00:05:00 Mindset & Motivation Mindset & Motivation Introduction 00:01:00 Answering The 'Why' 00:02:00 The Right Expectation Management 00:03:00 The Two Mindsets 00:02:00 Why Nothing Is Fixed 00:02:00 6 Biggest Motivation Killers & How To Overcome Them 00:06:00 How To Guide Your Thoughts 00:07:00 Goal Setting Goal Setting Introduction 00:01:00 Why Goal Setting Is So Important 00:05:00 How To Create A Vision Statement 00:03:00 How To Set SMART Goals 00:06:00 How To Not Lose Track Of Your Goals 00:05:00 How To Track Your Progress 00:03:00 Building Better Habits Habits Introduction 00:02:00 What Are Habits 00:02:00 Why Habits Matter 00:01:00 How To Build A New Habit 00:05:00 Habit Stacking 00:03:00 How To Choose The Right Trigger 00:03:00 Writing Down Your Habit Sequence 00:01:00 How To Create Accountability 00:02:00 Set Small Goals Every Day 00:01:00 Healthy Living: Nutrition & Diet Healthy Living Introduction 00:01:00 How Your Diet Affects Your Health 00:04:00 Calories Explained 00:04:00 The Relationship Between Bodyweight & Health 00:05:00 Calories & Bodyweight In A Healthy Diet 00:02:00 Weight Loss & Health 00:03:00 Determining Your Daily Calorie Intake 00:03:00 Healthy Weight Ranges 00:02:00 Quality Protein Sources 00:01:00 Quality Carb Sources 00:01:00 Quality Fat Sources 00:01:00 How Much Of Each 00:04:00 Healthy Living: Exercise & Training What Does A Complete Workout Program Look Like? 00:03:00 Aerobic Exercise Overview 00:01:00 The Problem With Traditional Cardio 00:03:00 HIIT Cardio Explained 00:07:00 Resistance Training Overview 00:01:00 Muscle Building Formula 00:09:00 Beginner Gym Workout 00:06:00 Flexibility Overview 00:01:00 Common Stretching Mistakes 00:04:00 Daily Stretching Routine 00:03:00 Bringing Everything Together 00:01:00 People And Relationships People And Relationships Introduction 00:01:00 The Health Benefits Of Strong Relationships 00:03:00 How To Build Stronger Relationships 00:04:00 How To Fix A Broken Friendship 00:06:00 How To Manage Stress In A Romantic Relationship 00:04:00 How To Build Positive Work Relationships 00:04:00 Coaching Tools Coaching Tools Intro 00:01:00 What Clients Expect From Their Coach 00:04:00 Creating Your Ideal Coaching Persona 00:05:00 Getting To Know Your Client & Building Rapport 00:07:00 Grow Coaching Model 00:05:00 The Right Coaching Outline 00:03:00
Overview Strengthen your expertise in Quickbooks and Xero accounting software by taking this Quickbooks and Xero Accounting Course. In this course, you'll learn how to utilise these programs to their full potential. The Quickbooks and Xero Accounting Course will explain the features of the two software in great detail. It will educate you about the system requirements for Quickbooks and Xero. You will learn how to use the software for creating invoices, charts, spreadsheets and business reports. You will be able to manage your expenses, purchases, and sales in one spot and make faster payroll calculations. Learning Outcomes Deepen your understanding of QuickBooks and Xero Understand what is a nominal ledger account Learn how to categorise customers in QuickBooks Be able to make your documents stand out in the crowd Have the skills to track your income and expenses Why You Should Choose Quickbooks and Xero Accounting Course Lifetime access to the course No hidden fees or exam charges CPD Qualification Standards certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment, and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential Who is this Course for? The Quickbooks and Xero Accounting Course is for anyone interested in increasing their QuickBooks and Xero proficiency. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Quickbooks and Xero Accounting Course is fully compatible with any kind of device. Whether you are using a Windows computer, Mac, smartphone or tablet, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any limitation. Career Path This course will provide you with the necessary knowledge and skills required to succeed in this sector. You will be ready to enter the relevant job market after completing this course. On top of that, the course will enhance your ability to earn an average salary of £52,500 annually. Quickbooks Getting prepared - access the software and course materials The structure of the course - first things first! FREE 00:05:00 Set up free trial FREE 00:03:00 Getting started Starting A New Company File 00:11:00 Setting up the system set up nominal accounts 00:11:00 Enter opening balances 00:02:00 Reverse opening balances - accruals and prepayments 00:05:00 report journal 00:05:00 Nominal ledger amend the nominal ledger 00:07:00 Report listing the nominal ledgers 00:02:00 Customers Enter customers 00:09:00 Report on customer contact information 00:01:00 Suppliers enter suppliers 00:05:00 supplier contact list 00:02:00 Sales ledger Enter invoices 00:09:00 Invoice entering 00:03:00 Invoice batch 00:06:00 Post Sales Credit Notes 00:08:00 Report showing Customer Activity 00:03:00 Aged Debtors 00:02:00 Purchases ledger Post Supplier Invoices 00:03:00 Entering a batch of supplier bills 00:09:00 Credit Notes Suppliers 00:05:00 Reclassify supplier bills - flash bulbs purchased 00:04:00 Supplier Account Activity Report 00:04:00 Sundry payments Post Cheques 00:07:00 Report showing supplier payments 00:01:00 Sundry receipts Receipts from customers 00:07:00 Report showing customer receipts 00:02:00 Petty cash Post Petty Cash Transactions and Report 00:04:00 Post cash payments to ledgers 00:02:00 Enter petty cash items 00:14:00 Report on Petty Cash Payments Proper 00:05:00 Post Sundry Payments 00:05:00 Report Bank Payments 00:03:00 VAT - Value Added Tax VAT Return 00:03:00 Bank reconciliation Reconcile The Bank 00:10:00 Provide A Report Showing Any Unreconciled Transaction 00:02:00 Payroll / Wages Post the Wages Journal 00:08:00 Posting Journal Adjustments 00:02:00 Reports Month end adjustments 00:03:00 Month end reports 00:06:00 Tasks Task- Crearing the accounts 00:06:00 Task - Customer report 00:01:00 Additional Resources Course Paper 00:00:00 Further Reading - QuickBooks Online 2014 The Handbook 00:00:00 Xero Accounting Introduction Introduction FREE 00:02:00 Getting Started Introduction - Getting Started FREE 00:01:00 Signing up to Xero 00:04:00 Quick Tour of Xero 00:12:00 Initial Xero Settings 00:13:00 Chart of Accounts 00:14:00 Adding a Bank Account 00:08:00 Demo Company 00:04:00 Tracking Categories 00:06:00 Contacts 00:12:00 Invoices and Sales Introduction - Invoices and Sales 00:01:00 Sales Screens 00:04:00 Invoice Settings 00:13:00 Creating an Invoice 00:18:00 Repeating Invoices 00:07:00 Credit Notes 00:06:00 Quotes Settings 00:03:00 Creating Quotes 00:07:00 Other Invoicing Tasks 00:03:00 Sending Statements 00:03:00 Sales Reporting 00:05:00 Bills and Purchases Introduction - Bills and Purchases 00:01:00 Purchases Screens 00:04:00 Bill Settings 00:02:00 Creating a Bill 00:13:00 Repeating Bills 00:05:00 Credit Notes 00:06:00 Purchase Order Settings 00:02:00 Purchase Orders 00:08:00 Batch Payments 00:13:00 Other Billing Tasks 00:02:00 Sending Remittances 00:03:00 Purchases Reporting 00:05:00 Bank Accounts Introduction - Bank Accounts 00:01:00 Bank Accounts Screens 00:07:00 Automatic Matching 00:04:00 Reconciling Invoices 00:06:00 Reconciling Bills 00:03:00 Reconciling Spend Money 00:05:00 Reconciling Receive Money 00:04:00 Find and Match 00:04:00 Bank Rules 00:09:00 Cash Coding 00:03:00 Remove and Redo vs Unreconcile 00:04:00 Uploading Bank Transactions 00:07:00 Automatic Bank Feeds 00:06:00 Products and Services Introduction - Products and Services 00:01:00 Products and Services Screen 00:02:00 Adding Services 00:03:00 Adding Untracked Products 00:03:00 Adding Tracked Products 00:07:00 Fixed Assets Introduction - Fixed Assets 00:01:00 Fixed Assets Settings 00:06:00 Adding Assets from Bank Transactions 00:06:00 Adding Assets from Spend Money 00:05:00 Adding Assets from Bills 00:02:00 Depreciation 00:04:00 Payroll Introduction - Payroll 00:01:00 Payroll Settings 00:15:00 Adding Employees 00:18:00 Paying Employees 00:10:00 Payroll Filing 00:04:00 VAT Returns Introduction - VAT Returns 00:01:00 VAT Settings 00:02:00 VAT Returns - Manual Filing 00:06:00 VAT Returns - Digital Filing 00:02:00