ð Unlock the Secrets of Human Behavior! ð Ever wondered what makes people tick? Delve into the fascinating world of human psychology with our groundbreaking online course: 'The Enigma of Human Behavior: Unraveling the Psychology Behind Actions.' ð Why Choose This Course? ð§ Comprehensive Exploration: Uncover the complexities of human behavior through a comprehensive exploration of psychological theories, case studies, and real-life examples. ð Diverse Perspectives: Gain insights from a diverse range of psychological perspectives, from cognitive and behavioral to social and evolutionary psychology, providing a holistic understanding of human actions. ð Practical Applications: Translate theoretical knowledge into practical skills. Learn how to apply psychological principles in everyday life, relationships, and professional settings for enhanced decision-making and interpersonal effectiveness. ð Expert Guidance: Led by seasoned psychologists and experts in the field, our instructors bring a wealth of knowledge and practical experience to guide you on this enlightening journey. ð» Flexible Learning: Access our course from the comfort of your home, at your own pace. Whether you're a student, a professional, or someone with a curious mind, our flexible online platform adapts to your schedule. ð What You'll Gain: Insightful Perspectives: Grasp the underlying motivations behind human actions. Effective Communication Skills: Enhance your ability to understand and communicate with others. Decision-Making Mastery: Sharpen your decision-making skills by deciphering the psychology behind choices. Career Advancement: Apply psychological principles to excel in your professional life. Personal Growth: Uncover the keys to self-awareness and personal development. ð Embark on a Journey of Discovery! Don't miss the opportunity to unravel the enigma of human behavior. Join our transformative online course and gain the knowledge and skills to navigate the intricate tapestry of the human mind. Enroll now and embark on a journey towards understanding the psychology behind actions! Course Curriculum Introduction: Goals & Fundamentals Intro - WHY This Course is SO Important To Your Life! 00:00 Goals & Fundamentals 00:00 Understanding HOW Feelings Work & How You Can USE This! 00:00 The Imprint Period_ - How You Were Created - How You Were Programmed 00:00 The Amazing Truth About Values & Beliefs 00:00 Do You Know The Difference Between Reality & Lies_ Are You Sure 00:00 Personal Illusions That Are Holding You Back - Break Free! 00:00 EGO - The Great Deceiver 00:00 The Inner-Critic How To WIN The INNER Battle 00:00 Understanding Self-Image & Your Multiple Minds 00:00 How To Defeat The PAST & The FUTURE 00:00 Emotional Reasoning & Logic Systems - How To WIN 00:00 Understanding & Meeting Your Needs - The Hidden Secrets 00:00 Understanding Motivation - The Ultimate Driving Force 00:00 Defeat This Major Block And Free Your Mind! 00:00 Discover _The Source & Solution To All Your Problems 00:00 Agenda & Lies - How They impact Your Life 00:00 Gambits - Games People Play 00:00 Break Free From The Problems of _Attachment_ & _The Sheep Mentality 00:00 The Dirty Secret Of Psychology_ & How To Free Yourself! 00:00 Tap Into The Power Of The Unconscious Mind 00:00 How To Control Your Own Mind - And WHY Almost Nobody Does! 00:00 Why FEAR Dominates Our Lives & How To Beat it! 00:00 Final Thoughts, Tips & Suggestions To Radically Improve Your Life 00:00
ð Unlock the Power of Positive Interactions! ð Are you ready to transform your relationships, both personal and professional, and become a master of positive interactions? Introducing our exclusive online course: ð Mastering Positive Interactions: Strategies for Handling Challenges in Personal and Professional Relationships ð¡ What You Will Learn: Module 1: Fundamentals ð Lay the groundwork for successful relationships with a deep dive into the fundamentals of positive interactions. Learn the essential principles that form the basis of every meaningful connection. Module 2: Foundational Tips & Tools ð§ Equip yourself with practical tips and powerful tools to navigate the complexities of relationships. Discover communication strategies, active listening techniques, and proven methods for building strong connections. Module 3: Difficult People - Relationships ð¤·âï¸ Encounter challenging personalities head-on. Understand the dynamics of difficult relationships and gain insights into the root causes. Learn to approach these interactions with empathy and patience. Module 4: Difficult People - Solutions ⨠Explore effective solutions to handle difficult individuals gracefully. Develop strategies to diffuse tension, set boundaries, and find common ground, turning challenging relationships into opportunities for growth. Module 5: Problem Solving ð Dive into the art of problem-solving within relationships. Acquire the skills to identify issues, address concerns, and collaboratively find solutions. Transform challenges into catalysts for positive change. Module 6: Final Notes & Tips ð Consolidate your knowledge with a comprehensive overview. Discover final tips and insights that will empower you to maintain positive interactions in the long run. Cement your role as a master of harmonious relationships. Module 7: Dealing With Emotions & Anger ð¡ Harness the power of emotional intelligence. Learn to navigate and manage emotions, both yours and others'. Understand the role of anger in relationships and discover constructive ways to address and resolve conflicts. ð Why Choose This Course? â Comprehensive curriculum designed by experts in psychology and interpersonal relationships. â Practical tips and tools that can be applied immediately in real-life situations. â Interactive modules with engaging activities to reinforce learning. â Access to a supportive community for ongoing encouragement and discussion. â Lifetime access to course materials for continuous learning and reference. ð Transform Your Relationships Today! Don't miss this opportunity to unlock the secrets of positive interactions. Enroll now and embark on a journey to Mastering Positive Interactions. Your fulfilling relationships await! Course Curriculum Introduction Fundamentals 00:00 Foundational Tips & Tools 00:00 Difficult People - Relationships 00:00 Difficult People - Soliutions 00:00 Problem Solving 00:00 Final Notes & Tips 00:00 Bonus Video - Dealing With Emotions & Anger 00:00
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Study Sales Training Level 1 with a comprehensive syllabus, high-quality study materials, unlimited tutor support and earn an endorsed Certificate of Achievement from Regulated Awarding Body. Are you looking to become a confident salesperson? Want to build meaningful sales relationships with clients and potential customers? This accredited qualification is best suited to aspiring sales representatives or existing sales professionals seeking to build sales relationships with clients initially and gradually maintain and improve upon those relationships. One of the fundamental aspects of sales is relationship building. In this course, you will discover the appropriate knowledge and understanding of tactics that help you be successful in sales and build long-term professional relationships with potential customers or clients. Enrol in this course today with no entry-requirements or formal qualifications, and take your steps towards a rewarding career in sales! Learning Objectives The primary learning objectives of this accredited Sales Training Level 1 is to develop your knowledge further by equipping discerning insights into balancing the need to make a sale with the need to build a robust, long-lasting relationship with the customers. This accredited course gradually leads you through practical skills, advice and knowledge for building successful relationships in sales. Upon successful completion of this Sales Training Level 1, you will benefit from a range of unique skills, expertise and knowledge, including: Understanding why you need to put the clients' best interests at the forefront of your mind Be mindful of the benefits of developing a support network of connections Learn how to employ communication techniques to build your network Develop the essential interpersonal skills and practice them in real life scenarios Understand how building relationships can boost your sales and improve business base Identify the key elements in strong working relationships Explore the inherent facts that influence people in forming relationships The crucial steps to effectively strengthen your customer relationships Who is this Course for? Sales Training Level 1 is perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Sales Training Level 1 Course Overview 00:15:00 Focusing on Your Customer 00:15:00 What Influences People in Forming Relationships? 00:30:00 Disclosure 00:15:00 How to Win Friends and Influence People 00:15:00 Communication Skills for Relationship Selling 01:00:00 Non-Verbal Messages 00:30:00 The Handshake 00:30:00 Small Talk 00:15:00 Networking 00:15:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
Duration 5 Days 30 CPD hours This course is intended for This course will help you: Prepare for entry-level job roles in the high-demand area of data center environments Prepare for courses that support the Cisco Certified Network Professional Data Center certification exams Gain knowledge and hands-on skills through Cisco's unique combination of lessons and hands-on practice using enterprise-grade Cisco learning technologies, data center equipment, and software Overview After taking this course, you should be able to: Describe the foundations of data center networking Describe Cisco Nexus products and explain the basic Cisco NX-OS functionalities and tools Describe Layer 3 first-hop redundancy Describe Cisco Fabric Extender (FEX) connectivity Describe Ethernet port channels and virtual port channel (VPCs) Introduce switch virtualization, machine virtualization, and network virtualization Compare storage connectivity options in the data center Describe Fibre Channel communication between the initiator server and the target storage Describe Fibre Channel zone types and their uses Describe N-Port Virtualization (NPV) and N-Port Identifier Virtualization (NPIV) Describe data center Ethernet enhancements that provide a lossless fabric Describe Fibre Channel over Ethernet FCoE Describe data center server connectivity Describe Cisco UCS Manager Describe the purpose and advantages of APIs Describe Cisco ACI Describe the basic concepts of cloud computing The Understanding Cisco Data Center Foundations (DCFNDU) v1.0 course helps you prepare for entry-level data center roles. In this course, you will learn the foundational knowledge and skills you need to configure Cisco© data center technologies including: networking, virtualization, storage area networking, and unified computing. You will get an introduction to Cisco Application Centric Infrastructure (Cisco ACI), automation and cloud computing. You will get hands-on experience with configuring features on Cisco Nexus Operating System (Cisco NX-OS) and Cisco Unified Computing System (Cisco UCS). This course also earns you 30 Continuing Education (CE) credits towards recertification. Describing the Data Center Network Architectures Cisco Data Center Architecture Overview Three-Tier Network: Core, Aggregation, and Access Spine-and-Leaf Network Two-Tier Storage Network Describing the Cisco Nexus Family and Cisco NX-OS Software Cisco Nexus Data Center Product Overview Cisco NX-OS Software Architecture Cisco NX-OS Software CLI Tools Cisco NX-OS Virtual Routing and Forwarding Describing Layer 3 First-Hop Redundancy Default Gateway Redundancy Hot Standby Router Protocol Virtual Router Redundancy Protocol Gateway Load Balancing Protocol Describing Cisco FEX Server Deployment Models Cisco FEX Technology Cisco FEX Traffic Forwarding Cisco Adapter FEX Describing Port Channels and VPCs Ethernet Port Channels Virtual Port Channels Supported VPC Topologies Describing Switch Virtualization Cisco Nexus Switch Basic Components Virtual Routing and Forwarding Cisco Nexus 7000 Virtual Device Contexts (VDCs) VDC Types VDC Resource Allocation VDC Management Describing Machine Virtualization Virtual Machines Hypervisor VM Manager Describing Network Virtualization Overlay Network Protocols Virtual Extensible LAN (VXLAN) Overlay VXLAN Border Gateway Protocol (BGP) Ethernet VPN (EVPN) Control Plane VXLAN Data Plane Cisco Nexus 1000VE Series Virtual Switch VMware vSphere Virtual Switches Introducing Basic Data Center Storage Concepts Storage Connectivity Options in the Data Center Fibre Channel Storage Networking Virtual Storage Area Network (VSAN) Configuration and Verification Describing Fibre Channel Communication Between the Initiator Server and the Target Storage Fibre Channel Layered Model Fabric Login (FLOGI) Process Fibre Channel Flow Control Describing Fibre Channel Zone Types and Their Uses Fibre Channel Zoning Zoning Configuration Zoning Management Describing Cisco NPV Mode and NPIV Cisco NPV Mode NPIV Mode Describing Data Center Ethernet Enhancements Institute of Electrical and Electronic Engineers (IEEE) Data Center Bridging Priority Flow Control Enhanced Transmission Selection Data Center Bridging Exchange (DCBX) Protocol Congestion Notification Describing FCoE Cisco Unified Fabric FCoE Architecture FCoE Initialization Protocol FCoE Adapters Describing Cisco UCS Components Physical Cisco UCS Components Cisco Fabric Interconnect Product Overview Cisco I/O Module (IOM) Product Overview Cisco UCS Mini Cisco Integrated Management Controller (IMC) Supervisor Cisco Intersight? Describing Cisco UCS Manager Cisco UCS Manager Overview Identity and Resource Pools for Hardware Abstraction Service Profiles and Service Profile Templates Cisco UCS Central Overview Cisco HyperFlex? Overview Using APIs Common Programmability Protocols and Methods How to Choose Models and Processes Describing Cisco ACI Cisco ACI Overview Multitier Applications in Cisco ACI Cisco ACI Features VXLAN in Cisco ACI Unicast Traffic in Cisco ACI Multicast Traffic in Cisco ACI Cisco ACI Programmability Common Programming Tools and Orchestration Options Describing Cloud Computing Cloud Computing Overview Cloud Deployment Models Cloud Computing Services Additional course details: Nexus Humans Cisco Understanding Cisco Data Center Foundations v1.1 (DCFNDU) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco Understanding Cisco Data Center Foundations v1.1 (DCFNDU) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Overview This comprehensive course on GDPR UK Training will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This GDPR UK Training comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this GDPR UK Training. It is available to all students, of all academic backgrounds. Requirements Our GDPR UK Training is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 8 sections • 7 lectures • 01:09:00 total length •Overview: 00:04:00 •The Element of an HR System: 00:10:00 •Reporting and Analytics: 00:11:00 •Selecting HR Software: 00:18:00 •Implementing HR System: 00:15:00 •Looking Ahead: 00:11:00 •Assignment - Complete Guide to HR systems: 00:00:00
Housekeeping: Complete Housekeeping Training Trying to advance your career in housekeeping or establish a new business in the UK? Our Housekeeping course is available to help you improve your abilities in this crucial profession. With a focus on Housekeeping legal ideas, the health and safety requirements. You will study the fundamentals of housekeeping. This housekeeping training also teaches how to manage personnel and plan and organise a housekeeping department. Furthermore, this housekeeping training includes inventory control and budgeting. This housekeeping training will also teach you about carpet upkeep and laundry operation. Enrol in this housekeeping course for best practices and equip an in-depth grasp of housekeeping! Learning Outcome of Housekeeping: Complete Housekeeping Training Course After completing this Housekeeping: Complete Housekeeping Training course, learners will know about: Housekeeping and housekeeping operations. This Housekeeping course describes the specialised housekeeping areas. How to do sustainability practices in housekeeping. This housekeeping course explains the housekeeping career in the UK. Special Offers of this Housekeeping: Complete Housekeeping Training Course This Housekeeping: Complete Housekeeping Training Course includes a FREE PDF Certificate. Lifetime access to this Housekeeping: Complete Housekeeping Training Course Instant access to this Housekeeping: Complete Housekeeping Training Course Get FREE Tutor Support to this Housekeeping: Complete Housekeeping Training Course Housekeeping: Complete Housekeeping Training Master the essentials with our comprehensive Housekeeping: Housekeeping course, designed to equip you with vital knowledge of Housekeeping: Housekeeping laws and health and safety regulations. This specialized Housekeeping: Housekeeping training covers everything from the fundamentals to advanced skills, including staff management and organizing a Housekeeping: Housekeeping department. Learn about inventory control, budgeting, and the critical aspects of maintaining carpets and managing laundry operations. With our Housekeeping: Housekeeping course, you'll gain the expertise needed to excel in any Housekeeping: Housekeeping role. Enroll now and elevate your career in the world of Housekeeping: Housekeeping! Who is this course for? Housekeeping: Complete Housekeeping Training Without any prior experience, anyone can join this housekeeping course. Requirements Housekeeping: Complete Housekeeping Training To enrol in this Housekeeping: Complete Housekeeping Training Course, students Need: To join in our Housekeeping: Complete Housekeeping Training Course, you must have a strong command of the English language. To successfully complete our Housekeeping: Complete Housekeeping Training Course, you must be vivacious and self driven. To complete our Housekeeping: Complete Housekeeping Training Course, you must have a basic understanding of computers. A minimum age of 15 is required to enrol in this Housekeeping: Complete Housekeeping Training Course. Career path Housekeeping: Complete Housekeeping Training This housekeeping training can boost the value of your CV and allow you to work in a variety of industries, including: Business and management Accountancy and finance Secretarial and PA Teaching Mentoring
Reflexology: Complete Reflexology Training Do you want to start a career in reflexology, or do you want to develop your skills in reflexology? Then this reflexology course will provide you with a solid basis to become a confident reflexology professional. Throughout the reflexology course, you can develop your knowledge of reflexology. In this reflexology course, you will get information about various systems needed for reflexology therapy. Feet, cells, tissue and skin-related information are added in various modules of this reflexology course. Reflexology techniques and the role of a reflexologist are explained in the reflexology course. How to establish a reflexology business and practice reflexology management are elaborated on in the reflexology course. Enrol the Reflexology: Reflexology course to advance your profession! Learning outcome of Reflexology: Complete Reflexology Training course After completing this Reflexology: Complete Reflexology Training course learner will learn about: The feet, cells, tissues and skin. The reflexology course teaches the role of the reflexology specialist. Reflexology techniques and various systems related to reflexology are elaborated in this reflexology course. You will learn about the special organs from this comprehensive reflexology course. Reflexology for the hands, reflexology business and practice management are part of this reflexology course. Special Offers of this Reflexology: Complete Reflexology Training Course This Reflexology: Complete Reflexology Training Course includes a FREE PDF Certificate. Lifetime access to this Reflexology: Complete Reflexology Training Course Instant access to this Reflexology: Complete Reflexology Training Course Get FREE Tutor Support to this Reflexology: Complete Reflexology Training Course Reflexology: Complete Reflexology Training Throughout the reflexology course, you can increase your understanding of reflexology. In this reflexology course, you will discover the various systems that are necessary for reflexology therapy. Reflexology courses include information on feet, cells, tissue, and skin in addition to other topics. Procedures for reflexology and the role of a reflexologist are explained in the reflexology course. The reflexology training covers all the ins and outs of opening and operating a reflexology practice. Who is this course for? Reflexology: Complete Reflexology Training Anyone who is interested in Reflexology can enrol in this Reflexology course. Requirements Reflexology: Complete Reflexology Training To enrol in this Reflexology Course, students Need: To join in our Reflexology: Complete Reflexology Training Course, you must have a strong command of the English language. To successfully complete our Reflexology: Complete Reflexology Training Course, you must be vivacious and self driven. To complete our Reflexology: Complete Reflexology Training Course, you must have a basic understanding of computers. A minimum age of 15 is required to enrol in this Reflexology: Complete Reflexology Training Course. Career path Reflexology: Complete Reflexology Training This Reflexology: Complete Reflexology Training course can help you get the job you're after in the sector.
Personal Development: Personal Development Course Would you prefer to concentrate on your own development? Increased self-awareness, identity, knowledge, and desires are the goals of our Level 5 Personal Development course. With the help of this Level 5 Personal Development course, you may create a foundation for an effective organisational system. You can shape your personal development and corporate behaviour development throughout the Level 5 Personal Development course. Understanding body language and handling workplace stress are also covered in the Level 5 Personal Development course. Your research abilities, executive presence, and communication abilities will advance to new levels by the end of the Level 5 Personal Development course course. If you want to improve your emotional intelligence or self-esteem, enrol in this Level 5 Personal Development course! Main Course: Level 5 Personal Development Course Free Courses are including with this Personal Development: Personal Development Course Along with The Personal Development Course, We Offer a free Level 4 Time Management Course Along with The Personal Development Course, We Offer a free Anger Management Course Along with Personal Development Course, We Offer a free Dealing With Difficult People Course Special Offers of this Personal Development: Personal Development Course This Personal Development Course includes a FREE PDF Certificate. Lifetime access to this Personal Development Course Instant access to this Personal Development Course Get FREE Tutor Support to this Personal Development Course Personal Development: Personal Development Course The goal of personal development is to examine oneself and try to concentrate on ways to get better. Personal Development: A course in personal development raises one's sense of identity, self-awareness, knowledge, and desires. The domains of personal development are mental, social, spiritual, and emotional. There are many benefits to personal development. Personal Development: Although the course on personal development is difficult, the benefits will make the effort worthwhile. Who is this course for? Personal Development: Personal Development Course Those who desire to improve both personally and professionally are advised to take this Level 5 Personal Development course. Requirements Personal Development: Personal Development Course To enrol in this Personal Development: Personal Development Course, students must fulfil the following requirements. To join in our Personal Development: Personal Development Course, you must have a strong command of the English language. To successfully complete our Personal Development: Personal Development Course, you must be vivacious and self driven. To complete our Personal Development: Personal Development Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Personal Development: Personal Development Course. Career path Personal Development: Personal Development Course You could be able to explore a number of attractive employment prospects after completing this Level 5 Personal Development course, including coaching, mentoring, professional development, and many others.
Duration 3 Days 18 CPD hours This course is intended for Individuals involved in IT development, IT operations or IT service management; Those whose role is touched by DevOps and continuous delivery, such as the following IT roles: DevOps engineers, Product owners Integration specialists, Operations managers, Incident & change managers, System administrators, Network administrators, Business managers, Automation architects, Enterprise architects, Testers Overview Know the emergence of DevOps Know the core concepts and principles of DevOps Know what DevOps means for you as professional and for your organization Know the essence of a DevOps culture Understand the key elements of a DevOps culture Know the important aspects when creating a DevOps culture Know the Operational models of DevOps Understand the need for autonomous teams Understand the impact of DevOps on Architecture with respect to deployment Understand governance within DevOps teams Understand Agile, Scrum and Kanban and how these practices relate to one another Understand how ITSM processes relate to practices in a DevOps culture Understand how lean is used to optimise processes Know how to provide a Value Stream Map for a given process Understand the way to harvest new and innovative ideas Know the impact of automation on Software Delivery processes Understand the benefits and core principles of Continuous Delivery Describe the key cloud principles for DevOps organisations Know the relevance of monitoring and logging DevOps This course is designed to provide the core education necessary to build your DevOps vocabulary and to understand its principles and practices. With the help of key DevOps concepts and terminology, real-life case studies, examples and interactive group discussions and extensive exercises in each module you will acquire a fundamental understanding of DevOps. Introduction Let?s Get to Know Each Other Overview Course Objectives Mapping of the Competence Model with the Course Modules Course Agenda Type of Activities Exam Course Book Technical Glossary Group Activity Module Summary DevOps Introduction Module Objectives Module Topics Emergence of DevOps Core Concepts of DevOps DevOps Agile Skills Association (DASA) Module Summary Module End Questions Culture Module Objectives Module Topics Essence of a DevOps Culture Key Elements of DevOps Implementation of a DevOps Culture Module Summary Module End Questions Organization Module Objectives Module Topics Organizational Model Autonomous Teams Architecting for DevOps Governance Module Summary Module End Questions Processes Module Objectives Module Topics Process Basics DevOps in Relation to ITSM Agile and Scrum 12 Principles of the Agile Manifesto Optimizing Processes Using Lean Business Value Optimization and Business Analysis Using Story Mapping Module Summary Module End Questions Automation Module Objectives 6A Automation Concepts Automation for Delivery of Software Continuous Delivery Core Concepts Continuous Delivery Automation Concepts Continuous Delivery Automation Focus Topics 6B Data Center Automation Emergence of Cloud Technology and Principles Cloud Services Concepts in a DevOps Organization Automated Provisioning Concepts Platform Product Characteristics and Application Maturity Module Summary Module End Questions Measure and Improvement Module Objectives Module Topics Importance of Measurement Choosing the Right Metrics Monitoring and Logging Module Summary Module End Questions