About Course Document Management Course: Develop and implement Document Management Strategy for productivity, security, and cost efficiency Are you tired of sifting through stacks of paper documents, losing important files, and dealing with security breaches? Our Document Management Course is here to help! In this course, you'll learn how to digitize paper documents and manage electronic files, and discover the benefits of implementing a Document Management System. We'll cover everything you need to know about protecting sensitive information, including implementing security measures, electronic signatures, access controls, and document destruction. You'll also learn how to create and edit digital documents, collaborate with others, and use version control to track changes.Learning Outcomes The fundamentals of Document Management, including digitizing paper documents and managing electronic files. The components of a Document Management System and how to use it effectively. Best practices for implementing security measures to protect sensitive information. Techniques for document creation and editing, collaboration and version control. Troubleshooting and problem-solving for common document management issues. Emerging trends and developments in the field of document management. The importance of effective document management for organizations. Compliance and regulatory considerations are crucial in Document Management, and we'll cover them in-depth. Additionally, we'll explore Document Workflow Management, including best practices for retrieval, archiving, and audit trails. The course will also cover emerging trends and developments in the field of Document Management, including content management, metadata, workflow automation, and electronic forms. You'll learn about information governance and information lifecycle management, and how these concepts impact Document Management. By the end of this course, you'll be able to troubleshoot and solve common Document Management issues, streamline your processes, and save valuable time and resources. This course is perfect for anyone looking to develop their skills in Document Management, from beginners to professionals. Join us today and revolutionize the way you manage documents! With our comprehensive curriculum and expert instructors, you'll gain the skills and knowledge you need to succeed in today's fast-paced digital world. Don't wait - sign up now and take the first step towards efficient and secure Document Management. What Will You Learn? The fundamentals of Document Management, including digitizing paper documents and managing electronic files. The components of a Document Management System and how to use it effectively. Best practices for implementing security measures to protect sensitive information. Techniques for document creation and editing, collaboration and version control. Troubleshooting and problem-solving for common document management issues. Emerging trends and developments in the field of document management. The importance of effective document management for organizations. Course Content Document Management Course Overview Overview of the Course Introduction to Document Management Introduction Digitizing paper documents and managing electronic files Digitizing paper documents and managing electronic files Document Management System Document Management System Implementing security measures to protect sensitive information Implementing security measures to protect sensitive information Document creation and editing Document creation and editing Collaboration and Version Control Collaboration and Version Control Compliance and regulatory considerations for document management Compliance and regulatory considerations for document management Document Workflow Management Document Workflow Management Troubleshooting and problem-solving for common document management issues Troubleshooting and problem-solving for common document management issues Emerging trends and developments in the field of document management Emerging trends and developments in the field of document management Conclusion Conclusion A course by Xpert Learning Audience Office Administrators and Assistants Project Managers Business Owners and Entrepreneurs Records and Information Managers Information Technology Professionals Human Resources Managers Legal Professionals Anyone looking to improve their document management skills and knowledge
Boost Your Career By Enrolling In This Import/Export & Logistics Management Bundle To Overcome Your Challenges! 5 in 1 Import/Export & Logistics Management Bundle If you aim to enhance your Import/Export skills, our comprehensive Import/Export course is perfect for you. Designed for success, this Import/Export course covers everything from basics to advanced topics in Import/Export. Each lesson in this Import/Export course is crafted for easy understanding, enabling you to become proficient in Import/Export. Whether you are a beginner or looking to sharpen your existing Nursing skills, this Import/Export is the ideal choice. This Import/Export & Logistics Management Bundle Contains 5 of Our Premium Courses for One Discounted Price: Course 01: Import/Export Processing Course 02: Anti Money Laundering & Tax Accounting Certificate Course 03: Logistics Management Course 04: Transport Planning Course 05: Commercial Law Start your learning journey straightaway with our Import/Export & Logistics Management bundle Assessment Process Once you have completed all the courses in the Import/Export & Logistics Management bundle, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. CPD 170 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Import/Export & Logistics Management bundle is suitable for everyone. Requirements You will not need any prior background or expertise Career path This Import/Export & Logistics Management bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates Digital certificate Digital certificate - £10 Hard copy certificate Hard copy certificate - £29 You can order your hard copy certificates at the cost of £29 (for each course).
Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents, and interests with our special Diploma in Customer Relationship Management (CRM) Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides the professional training that employers are looking for in today's workplaces. The Diploma in Customer Relationship Management (CRM) Course is one of the most prestigious training offered at Skillwise and is highly valued by employers for good reason. This Diploma in Customer Relationship Management (CRM) Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Diploma in Customer Relationship Management (CRM) Course, like every one of Skillwise's courses, is meticulously developed and well-researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At Skillwise, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from Skillwise, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Diploma in Customer Relationship Management (CRM)? Unlimited access to the course forever Digital Certificate, Transcript, and student ID are all included in the price Absolutely no hidden fees Directly receive CPD Quality Standard-accredited qualifications after course completion Receive one-to-one assistance every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Diploma in Customer Relationship Management (CRM) there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for free. Original Hard Copy certificates need to be ordered at an additional cost of £8. Who is this course for? This Diploma in Customer Relationship Management (CRM) course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skills. Prerequisites This Diploma in Customer Relationship Management (CRM) does not require you to have any prior qualifications or experience. You can just enroll and start learning. This Diploma in Customer Relationship Management (CRM) was made by professionals and it is compatible with all PCs, Macs, tablets, and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as a bonus, you will be able to pursue multiple occupations. This Diploma in Customer Relationship Management (CRM) is a great way for you to gain multiple skills from the comfort of your home. Module 01: Introduction to Customer Relationship Management (CRM) Introduction to Customer Relationship Management (CRM) 00:22:00 Module 02: CRM Fundamentals CRM Fundamentals 00:24:00 Module 03: CRM Strategies CRM Strategies 00:33:00 Module 04: Data Analysis in CRM Data Analysis in CRM 00:28:00 Module 05: CRM Databases CRM Databases 00:21:00 Module 06: Deepening Customer Relationship Deepening Customer Relationship 00:23:00 Module 07: Handling Customer Complaints Handling Customer Complaints 00:22:00 Module 08: Future of CRM Future of CRM 00:25:00 Assignment Assignment - Diploma in Customer Relationship Management (CRM) 02:30:00 Recommended Materials Workbook - Diploma in Customer Relationship Management (CRM) 03:47:00 Order Your Certificate Order Your Certificate QLS
Duration 5 Days 30 CPD hours This course is intended for This course is intended for experienced IT security-related practitioners, auditors, consultants, investigators, or instructors, including network or security analysts and engineers, network administrators, information security specialists, and risk management professionals, who are pursuing CISSP training and certification to acquire the credibility and mobility to advance within their current computer security careers or to migrate to a related career. Through the study of all eight CISSP Common Body of Knowledge (CBK) domains, students will validate their knowledge by meeting the necessary preparation requirements to qualify to sit for the CISSP certification exam. Additional CISSP certification requirements include a minimum of five years of direct professional work experience in two or more fields related to the eight CBK security domains, or a college degree and four years of experience. Overview #NAME? In this course, students will expand upon their knowledge by addressing the essential elements of the 8 domains that comprise a Common Body of Knowledge (CBK)© for information systems security professionals. Prerequisites CompTIA Network+ Certification 1 - Security and Risk Management Security Governance Principles Compliance Professional Ethics Security Documentation Risk Management Threat Modeling Business Continuity Plan Fundamentals Acquisition Strategy and Practice Personnel Security Policies Security Awareness and Training 2 - Asset Security Asset Classification Privacy Protection Asset Retention Data Security Controls Secure Data Handling 3 - Security Engineering Security in the Engineering Lifecycle System Component Security Security Models Controls and Countermeasures in Enterprise Security Information System Security Capabilities Design and Architecture Vulnerability Mitigation Vulnerability Mitigation in Embedded, Mobile, and Web-Based Systems Cryptography Concepts Cryptography Techniques Site and Facility Design for Physical Security Physical Security Implementation in Sites and Facilities 4 - Information Security Management Goals Organizational Security The Application of Security Concepts 5 - Information Security Classification and Program Development Information Classification Security Program Development 6 - Risk Management and Ethics Risk Management Ethics 7 - Software Development Security Software Configuration Management Software Controls Database System Security 8 - Cryptography Ciphers and Cryptography Symmetric-Key Cryptography Asymmetric-Key Cryptography Hashing and Message Digests Email, Internet, and Wireless Security Cryptographic Weaknesses 9 - Physical Security Physical Access Control Physical Access Monitoring Physical Security Methods Facilities Security
If you want to build your career in the culinary sector, then this Restaurant Management course will help you to get the required skills to take the first step in the professional field. This course has been developed to educate you on the rules and regulations of restaurant management and maintaining the hygiene of your food. This Restaurant Management course is equipped with easy-to-digest modules that break down each topic to ensure all our students receive an unparalleled and thorough learning experience. Our Restaurant Management course lessons are prepared by experts and feature interactive activities. You'll learn how you can use various devices effectively from industry experts. This Restaurant Management Course has been divided into understandable and manageable sections that we feel will help you grasp each concept- from the basic to advanced course components. Learn Restaurant Management techniques from industry experts today and enhance your skills and knowledge in no time and lead tomorrow. This Restaurant Management course will show you how you can increase your possibility to get your desired job and boost your personal growth. On the Restaurant Management course, we guarantee that you will gain relevant skills and acquire tremendous knowledge on the subject. The certificate you'll achieve after completing the Restaurant Management course will help you land the job you want in a related field. Enjoy a pleasant and professional 100% online learning experience and enrol in our Restaurant Management course today and take control of your career! Who is this Course for? The Restaurant Management course is ideal for highly aspiring individuals who wish to enhance their professional skills and train for the job they want! Also, this course is highly beneficial for people who want to have some in-depth knowledge on this topic and keep up to date with the latest information. So, you can enrol in this course if you are: Event Managers Restaurant Owners Barista Waiters Cafe Owners Restaurant Managers Study the Restaurant Management course today and enhance your professional skillset from the comfort of your home! Entry Requirement There are no formal entry requirements for the Restaurant Management course; with enrollment, this course is open to anyone! Anyone with a passion for learning about Restaurant Management can enrol in this course without any hesitation. Although, the learner needs to have a good understanding of the English language to attend this course and understand what this course is about. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99. Career path This Restaurant Management course will help you gain all the necessary theoretical knowledge to excel in the relevant field. Enrol on our Restaurant Management course now and get started on the journey of taking your career to the next level. Course Curriculum Module 01: Introduction to Hospitality Management Introduction to Hospitality Management 00:21:00 Module 02: An Overview of Hotel Industry An Overview of Hotel Industry 00:15:00 Module 03: Restaurant Industry Restaurant Industry 00:32:00 Module 04: Restaurant Leadership and Management Restaurant Leadership and Management 00:22:00 Module 05: The Process of Selection and Recruitment in the Hospitality Industry The Process of Selection And Recruitment in Hospitality Industry 00:18:00 Module 06: The Process of Development and Training in the Hospitality Industry The Process of Development and Training in the Hospitality Industry 00:21:00 Module 07: Management of Front Office Operations Management of Front Office Operations 00:16:00 Module 08: Management of Food and Beverage Operations Management of Food and Beverage Operations 00:17:00 Module 09: Food Safety - An Introduction Food Safety - Introduction 00:26:00 Module 10: Supervision of Food Safet Supervision of Food Safety 00:34:00 Module 11: Food Safety Legislation Food Safety Legislation 00:31:00 Module 12: Food Safety Management System Food Safety Management Systems 00:41:00 Module 13: Food Safety Management Tools Food Safety Management Tools 00:27:00 Module 14: Contamination Hazards Contamination Hazards 00:26:00 Module 15: Controlling Contamination Controlling Contamination 00:36:00 Module 16: Food Poisoning (Bacterial) and Food-Borne Illness Food Poisoning (Bacterial) and Food-Borne Illness 00:29:00 Module 17: Food Poisoning (Non-Bacterial) Food Poisoning (Non-Bacterial) 00:29:00 Module 18: Personal Hygiene Personal Hygiene 00:27:00 Module 19: Food Premises and Equipment: The Design and Construction Food Premises and Equipment: The Design and Construction 00:30:00 Module 20: Pest Management Pest Management 00:27:00 Module 21: Food Safety Training for the Staff Food Safety Training for the Staff 00:15:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
Level 5 QLS Endorsed Course | CPD & CiQ Accredited | Audio Visual Training | Free PDF Certificate | Lifetime Access
Feeling Stuck in Your Career? The Estate Management, Property Devlopment & Construction Bundle is Your Skill-Building Solution. This exceptional collection of 30 premium courses is designed to encourage growth and improve your career opportunities. Suited to meet different interests and goals, the Estate Management & Construction bundle provides an engaging learning experience, helping you learn skills across various disciplines. With Estate Management, Property Development & Construction Bundle, you'll have a personalised journey that aligns with your career goals and interests. This comprehensive package helps you confidently tackle new challenges, whether entering a new field or enhancing your existing knowledge. The Estate Management & Construction bundle is your gateway to expanding your career options, increasing job demand, and enhancing your skill set. By enrolling in this bundle, you'll receive complimentary PDF certificates for all courses, adding value to your resume at no extra cost. Develop key skills and achieve important progress in your career and personal development. Start your journey today and experience the transformative impact of the Estate Management, Property Devlopment & Construction bundle on your job life and career growth! This Estate Management, Property Development & Construction Bundle Comprises the Following CPD Accredited Courses: Course 01: Estate Management Course 02: Estate Agent Course 03: Real Estate Investor Training Course 04: Social Housing Management Course 05: Residential Letting Course Course 06: Property Development Diploma Course 07: Residential Property Sales Course 08: Property Management Training Course 09: Property Law Course 10: Construction Management Course 11: Construction Cost Estimation Course 12: Construction Site Management Course 13: Construction Safety Course 14: Commercial Management Course 15: Security Management Diploma Course 16: Facilities Management Diploma Course 17: Building Surveyor Training Course 18: Investment Course 19: Capital Budgeting & Investment Decision Rules Course 20: Accounting and Finance Course 21: Risk Assessment & Management Diploma Course 22: Lone Worker Safety Course 23: Site Management Safety Training Scheme (SMSTS) Course 24: Advanced Electrical Safety Course 25: Gas Safety Course 26: Learn to Make a Fresh Start in Your Life Course 27: Motivation - Motivating Yourself & Others Course 28: Excel: Top 50 Microsoft Excel Formulas in 50 Minutes! Course 29: Decision-Making and Critical Thinking Course 30: Time Management Training - Online Course What will make you stand out? Upon completion of this online Estate Management, Property Devlopment & Construction Bundle, you will gain the following: CPD QS Accredited Proficiency with this Estate Management & Construction Bundle After successfully completing the Estate Management & Construction bundle, you will receive a FREE PDF Certificate from REED as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials of this Estate Management & Construction Bundle The online test with immediate results You can study and complete the Estate Management & Construction bundle at your own pace. Study for the Estate Management & Construction bundle using any internet-connected device, such as a computer, tablet, or mobile device. The Estate Management, Property Devlopment & Construction bundle is a premier learning resource, with each course module holding respected CPD accreditation, symbolising exceptional quality. The content is packed with knowledge and is regularly updated to ensure it remains relevant. This bundle offers not just education but a constantly improving learning experience designed to enrich both your personal and professional development. Advance the future of learning with the Estate Management & Construction bundle, a comprehensive, complete collection of 30 courses. Each course in the Estate Management & Construction bundle has been handpicked by our experts to provide a broad range of learning opportunities. Together, these modules form an important and well-rounded learning experience. Our mission is to deliver high-quality, accessible education for everyone. Whether you are starting your career, switching industries, or enhancing your professional skills, the Estate Management & Construction bundle offers the flexibility and convenience to learn at your own pace. Make the Estate Management & Construction package your trusted partner in your lifelong learning journey. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Estate Management, Property Devlopment & Construction is perfect for: Expand your knowledge and skillset for a fulfilling career with the Estate Management & Construction bundle. Become a more valuable professional by earning CPD certification and mastering in-demand skills with the Estate Management & Construction bundle. Discover your passion or explore new career options with the diverse learning opportunities in the Estate Management & Construction bundle. Learn on your schedule, in the comfort of your home - the Estate Management & Construction bundle offers ultimate flexibility for busy individuals. Requirements You are warmly invited to register for this bundle. Please be aware that no formal entry requirements or qualifications are necessary. This curriculum has been crafted to be open to everyone, regardless of previous experience or educational attainment. Career path Gain a wide range of skills across various fields, improve your problem-solving capabilities, and keep current with industry trends. Perfect for those aiming for career advancement, exploring a new professional direction, or pursuing personal growth. Begin your journey with the Estate Management & Construction bundle. Certificates CPD Certificates Digital certificate - Included
Overview Become an astute property expert and begin a lifelong career in the UK housing market that will bring you success and satisfaction. This Estate Agent & Property Management course delivers excellent training for working as an Estate Agent or an associated role, regardless of your current skill level or position. The course presents an extensive set of online learning modules that will take you from the first day in an Estate Agency office, to the ability to keep tenants happy and secure. Not only will you be given full tuition in selling homes on the high street, but you will also be taught to become an outstanding Property Manager. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Estate Agent & Property Management. It is available to all students, of all academic backgrounds. Requirements Our Estate Agent & Property Management is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path This Estate Agent & Property Management bundle is ideal for anyone looking to start a career in the field of real estate, which includes the following related professions: Property Developer Real Estate Agent Property Manager Real Estate Investor Real Estate Development Manager Property Sales Administrator Course Curriculum 5 sections • 21 lectures • 07:33:00 total length •Module 01 - Estate Agent: An Introduction: 00:24:00 •Module 02 - Different Types of Estate Agents: 00:18:00 •Module 03 - Getting Started on the Job: 00:19:00 •Module 04 - Listing Property: Finding the Sellers: 00:27:00 •Module 05 - Valuation Process: 00:24:00 •Module 06 - Negotiating as Estate Agent: 00:15:00 •Module 07 - Selling Property: Finding the Buyers: 00:26:00 •Module 08 - Letting Property: 00:34:00 •Module 09 - Technology for Estate Agents: 00:24:00 •Module 10 - Regulation of Estate Agents: 00:16:00 •Module 1 - Introduction to Property Management: 00:12:00 •Module 2 - The Role and Responsibilities of a Property Manager: 00:11:00 •Module 3 - Listing Properties and Marketing: 00:25:00 •Module 4 - The Letting Process and Tenancy Agreement: 00:32:00 •Module 5 - The Property Management Process: 00:32:00 •Module 6 - Keeping Tenants Long Term: 00:10:00 •Module 7 - Regulations of Property Management: 00:11:00 •Module 8 - Changes in the UK Property Market: An Opportunity: 00:13:00 •Assignment - Advanced Diploma in Estate Agent & Property Management: 00:00:00 •Mock Exam - Estate Agent & Property Management: 00:40:00 •Final Exam - Estate Agent & Property Management: 00:40:00
Learn effective strategies for creating a structured and positive learning environment in your classroom. Learn strategies to create a positive learning environment, manage student behavior, and maximize engagement. Enrol now to enhance your teaching skills and foster a productive classroom dynamic.
Manage and Lead People by an example All of us want to be a leader, the captain or the head of any group whether it is in a company department or a group working on a project. But do you have the necessary skills to be a successful leader? Well you can, with the help of this course. Professional Diploma in Leadership and People Management highlights the quality required from a leader and people manager. Effective leadership and the ability to manage people are fundamental in the success of any 'team' venture be that in business or in any other group activity. Whether it's in business or as part of a leisure activity any group will ultimately be working towards a common 'goal' and it's important that there is somebody who can command the respect of the group and who can pull all of the various elements together in order to reach that goal. An effective leader will have exceptional interpersonal skills and will know how to get the best out of people. So get started with this useful course and grow your leadership and social skills. Be the best at your job and lead your team to success. Course Highlights Professional Diploma in Leadership and People Management is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Professional Diploma in Leadership and People Management into several modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 20/30 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Professional Diploma in Leadership and People Management Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Professional Diploma in Leadership and People Management is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Professional Diploma in Leadership and People Management is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Leadership Basics The Leadership Gene of HR Management FREE 01:00:00 Becoming a Great Leader FREE 01:00:00 Emotional Intelligence in Leadership Management 01:00:00 Build Successful Teams & Relationships 01:00:00 Handle Hard Times & Conflicts Effectively 01:00:00 Managing People Introduction 00:30:00 The Opposite Side of the Coin 01:00:00 How to Lead and Influence People 01:00:00 Getting the Most from Your Team 01:00:00 Extraordinary Ways to Be a Better Leader 00:30:00 Conclusion 00:15:00 Management Management 01:00:00 Definition of Management 01:00:00 Characteristics of Management 01:00:00 Management Functions/Process of Management 01:00:00 Nature of Management 01:00:00 Levels of Management 01:00:00 Characteristics of Professional Managers 00:30:00 Principles of Management 01:00:00 Leadership and People Management Module One - Getting Started 00:30:00 Module Two - The Evolution of Leadership 01:00:00 Module Three - Situational Leadership 01:00:00 Module Four - A Personal Inventory 01:00:00 Module Five - Modeling the Way 01:00:00 Module Six - Inspiring a Shared Vision 01:00:00 Module Seven - Challenging the Process 01:00:00 Module Eight - Enabling Others to Act 01:00:00 Module Nine - Encouraging the Heart 01:00:00 Module Ten - Basic Influencing Skills 01:00:00 Module Eleven - Setting Goals 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Professional Diploma in Leadership and People Management - Activities 00:00:00 Mock Exam Mock Exam- Professional Diploma in Leadership and People Management 00:20:00 Final Exam Final Exam- Professional Diploma in Leadership and People Management 00:20:00