Description: Project Management - the key to business success Are you currently working as a leader or manager? Or you own a business and want to manage your project? Then admit the Project Management Level 2 Certificate for Manager course and gain skills in project management. The purpose of the course is to teach you to understand how the project works and helps you to follow the appropriate ways of managing and controlling a project. In the course, you will learn to define your plans and set goals, the system of dealing with the supporters, critics and bystanders, etc. You will also know to motivate the team members, know how to communicate with them properly, planning and scheduling, and more. After completing the course, you will be able to work on a project efficiently. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Project Management Level 2 Certificate for Manager is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Project Management Level 2 Certificate for Manager is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Project Management Fundamentals: Know the Principles and Get it Right What is a Project? 00:04:00 The Four Stage Project Lifecycle 00:08:00 Project Stages and Boundaries 00:08:00 One Reason why Projects go Wrong 00:05:00 Terminology used in the Project Stages 00:05:00 More on Project Gateways / Stage Gates 00:02:00 Project Definition Stage: The Vital Foundation to Your Success Define your Project: Goals and Objectives 00:10:00 Understanding Project Scope 00:06:00 Dealing with Scope Creep 00:06:00 Project Definition: Summary 00:03:00 Project Planning Stage: Failing to Plan = Planning to Fail The Book of the Plan 00:05:00 The Stakeholder Engagement Process 00:04:00 Stakeholder Analysis 00:06:00 Milestones are your Best Friends 00:08:00 The Work Breakdown Structure 00:08:00 The Gantt Chart 00:06:00 Tools for Creating a Gantt Chart 00:04:00 The Linear Responsibility Chart (LRC) aka The RACI Chart 00:09:00 The Risk Management Process 00:04:00 Risk Analysis 00:08:00 The Six Strategies for Managing Risks 00:09:00 The Risk Register (or Risk Log) 00:06:00 Project Delivery Stage: Don't you Love it When a Plan Comes Together! The Four Essentials of Leading your Team 00:07:00 Project Delivery - The Three Key Cycles 00:12:00 Project Closure Stage: Deep Sigh - You're Nearly Done Closing your Project in an Orderly Manner 00:08:00 Closing Words 00:01:00 Mock Exam Mock Exam - Project Management Level 2 Certificate for Manager 00:20:00 Final Exam Final Exam - Project Management Level 2 Certificate for Manager 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Join our Retail Management Diploma course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The Retail Management Diploma course has everything you need to get a great start in this sector. Improving and moving forward is key to getting ahead personally. The Retail Management Diploma course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! You will Learn The Following Things: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Retail Management Diploma. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-to-one support from a dedicated tutor throughout your course. Study online - whenever and wherever you want. Instant Digital/ PDF certificate 100% money back guarantee 12 months access Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital/PDF Certificate After completing the Retail Management Diploma course, you can order your CPD-accredited Digital/PDF Certificate for £5.99. Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. (Each) Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This Retail Management Diploma is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand. On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level. This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Retail Management Diploma course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Retail Management Diploma Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Retail Management Diploma - Updated Version Module 01: Introduction to Retail Management 00:22:00 Module 02: Retail Strategy 00:13:00 Module 03: Retail Buying and Merchandising 00:17:00 Module 04: Retail Pricing 00:32:00 Module 05: Supply Chain Management in Retailing 00:12:00 Module 06: The Sales Process and Dealing with Customers at the Checkout 00:10:00 Module 07: Importance of Consumer Behaviour 00:12:00 Module 08: Taking Trends and Targeting Customers Effectively 00:11:00 Module 09: The Importance of Communicating with Customers 00:18:00 Module 10: Choosing a Retail Location 00:14:00 Module 11: Retail Psychology 00:13:00 Module 12: Negotiate the Right Deal with Suppliers 00:12:00 Module 13: Develop Store Security Procedures 00:16:00 Module 14: Management Skills for Leading Your Team 00:17:00 Module 15: Selling in Multiple Channels 00:21:00 Module 16: Retail Brand Management 00:16:00 Module 17: Health & Safety for Retail Stores 00:21:00 Module 18: Consumer Rights Act 00:15:00 Assignment Assignment - Retail Management Diploma 00:00:00
Project Leadership Skills - Français: On-Demand To be effective within an organization, project managers must have a wide variety of skills and abilities.These include: creating and executing a vision;motivate others;influence without authority;networking;communicate up, down and laterally;the negociation;stakeholder management;and manage conflicts. This workshop aims to develop the soft skills essential to leading a team and creating lasting business change.Participants will gain insight into social science and brain science to motivate and empower others.They will learn and experiment with various influencing strategies and tactics. Participants will also discover their personal communication preferences, strengths and blind spots and learn how to best communicate with others they find 'difficult'.They will learn better how to manage the human side of change and learn strategies for managing each step.In the process.Practical negotiation and conflict management activities reinforce theoretical learning, rooting it in real life and making it actionable. What You Will Learn At the end of this program, you will be able to: Explain the importance of a vision in driving motivation and engagement Apply a scientific approach to better motivate those around you Strategically maximize your personal and positional power for better project results Determine influence and network development strategies necessary for personal development Know how to respond to communication challenges related to different personality styles Make the link between the expectations of stakeholders and the success criteria of a project Assess key stakeholders across different dimensions of complexity Apply the four rules of principled negotiation to real-life conflict situations Recognize key aspects of a physiological response to conflict Make the right choice of tools and techniques to "demine" an emotional situation Maximize different strategies and tactics to manage ambiguity at work Manage vision and purpose / Motivate others Communication and alignment with the vision Link the present to the future The Importance of Purpose The art and science of motivation Network development and influence Positive policy and project success Types of power in an organization power and influence Network Development Best Practices Communication The medium and the message Personality and communication styles Communication challenges Stakeholder management / Negotiation Identification of stakeholders Stakeholder analysis The basics of negotiation reasoned negotiation Manage the conflict Conflict dynamics The Anatomy of Conflict Conflict management approaches and tools Dealing with Ambiguity Summary and Next Steps Review of key concepts Create your personal action plan
Are you constantly battling with trying to control your anger? Do you want to know how to resolve conflicts in the workplace? This Anger Management & Conflict Resolution Program - (4.5 hours) will introduce you to the basics of anger management and how to resolve issues of anger by adopting effective strategies used by teachers, counsellors and experts. This anger management course covers practical information and guidance on how to control anger, broadening your understanding of the reasons behind excessive anger. You'll learn about the different types of anger, common psychological reasons for anger such as grief, and anger management in substance abuse. This course will also show you how to build loving relationships and strong relationships with colleagues. Whether you want to manage your own outbursts of anger, or learn to deal with conflicts between others, this online course will introduce you to expert strategies and ways to diffuse feelings of anger and channel negative energy into positive energy, for your wellbeing and the wellbeing of those affected. What You'll Learn Gain a better understanding of the source of your anger and the psychological reasons behind your anger issues Resolve conflicts and resolutions with work colleagues and develop key communication skills Learn how to build strong and trusting relationships with loved ones Understand how to cope with anger stemming from grief and loss Familiarise with the common types of anger and their solutions Learn how to channel your anger into positive energy Understand how to let go and forgive through various anger management strategies Learn about anger management in substance abuse Requirements No background knowledge required or prerequisites for doing this course. Suitable for anyone Just download homework sheet & notes to do exercises. Who this course is for: Anyone who would like to understand anger and why it turns into rage. Introduction Anger Management & Conflict Resolution Program Introduction video FREE 00:04:00 Anger Management Module 1 Anger Management Module 1 Video 1 FREE 00:14:00 Anger Management Module 1 Video 2 00:14:00 Anger Management Module 1 Video 3 content 1 part A 00:15:00 Anger Management Module 1 Video 4 content 1 part B 00:15:00 Anger Management Module 1 Video 5 content 1 part C and content 2 00:14:00 Anger Management Module 1 Video 6 content 3 00:05:00 Anger Management Module 1 Video 7 content 4 00:11:00 Anger Management Module 1 Video 8 content 5 00:18:00 Anger Management Module 1 Video 9 00:05:00 Anger Management Module 2 Anger Management Module 2 Video Part 1 content 6 00:16:00 Anger Management Module 2 Video Part 2 conflict resolution 00:17:00 Anger Management Module 2 Video Part 3 manage and resolve anger communication 00:10:00 Anger Management Module 2 Video Part 4 manage and resolve anger forgiveness 00:15:00 Anger Management Module 3 Anger Management Module 3 Video part 1 content 7 part A 00:14:00 Anger Management Module 3 Video part 2 content 7 part B 00:16:00 Anger Management Module 3 Video part 3 content 8 part A 00:10:00 Anger Management Module 3 Video part 4 content 8 part B 00:17:00 Anger Management Module 3 Video part 5 content 8 part C 00:16:00 Anger Management Module 3 Video part 6 legal issues & aftercare 00:07:00
Chart Your Course in Environmental Conservation and Sustainable Development Welcome to your journey towards environmental conservation, management, and sustainable development. This comprehensive bundle offers a rich tapestry of 30 courses, each contributing to your understanding of our precious planet and how to protect it. You'll begin your adventure with Course 01, an online course in conservation, laying the foundation for your future environmental efforts. Course 02, Environment Management, will guide you through essential principles in maintaining ecological balance. Understanding the vital link between environmental health and human wellbeing is the focus of Course 03. Course 04, Environmental Law, brings you up to date with the legal aspects of environmental protection. Course 05, Meteorology, explores the science of weather, while Course 06 delves into sustainable energy, development, and environmental impacts, vital topics in today's world. For a deep dive into land conservation and utilization, turn to Course 07, Land Management. Water, a precious resource, takes center stage in Course 08, Diploma in Water Treatment. Courses 09 through 12 explore various aspects of plant life, from forestry to botanical studies. Course 13, Wildlife Rescue and Rehabilitation, teaches you how to care for our animal friends. Course 14 addresses the crucial aspects of cleaning and chemical safety, while Course 15 focuses on COSHH awareness. Be prepared for emergencies with Course 16, Spill Management Training. Green thumbs will appreciate Courses 17 through 26, covering horticulture, gardening, floristry, and more. Dive into marine biology with Course 21. Courses 27 through 30 explore animal science, genetics, ornithology, and biotechnology. With this bundle, you're not just gaining knowledge; you're becoming a steward of the environment. Join us on this educational journey, and together, let's nurture and protect the world we call home. This Environmental Conservation, Management and Sustainable Development Bundle consists of the following 30 CPD Accredited Premium courses - Course 01 :Online Course in Conservation Course 02 :Environment Management Course 03 :Environmental Health Course 04 :Environmental Law Course 05 :Meteorology Course 06 :Sustainable Energy, Development and Environmental Impacts Course 07 :Land Management Course 08 :Diploma in Water Treatment Course 09 :Forestry Course 10 :Agricultural Science Course 11 :Botany Course 12 :Wildlife Rescue and Rehabilitation Course 13 :Architectural Studies Course 14 :Cleaning: Disinfection, Waste Management and Chemical Safety Course 15 :COSHH (Control of Substances Hazardous to Health) - Awareness Course 16 :Spill Management Training Course 17 :Horticulture & Organic Gardening Course 18 :Homesteading Diploma Course 19 :Floristry Academy Diploma Course 20 :Arboriculture Course 21 :Marine Biology Course - Online Diploma Course 22 :Garden Design Course 23 :Reproduction in Flowering Plants Course 24 :Kitchen Gardening Course 25: Mushroom Growing Course Course 26: Carbon Literacy Knowledge Course 27: Animal Science Course 28: Genetics Course 29: Ornithology Course 30: Biotechnology 7 Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques- Course 01 :Career Development Plan Fundamentals Course 02 :CV Writing and Job Searching Course 03 :Interview Skills: Ace the Interview Course 04 :Video Job Interview for Job Seekers Course 05 :Create a Professional LinkedIn Profile Course 06 :Business English Perfection Course Course 07 :Networking Skills for Personal Success Learning Outcome This tailor-made Environmental Conservation, Management and Sustainable Development bundle will allow you to- Uncover your skills and aptitudes to break new ground in the related fields Deep dive into the fundamental knowledge Acquire some hard and soft skills in this area Gain some transferable skills to elevate your performance Maintain good report with your clients and staff Gain necessary office skills and be tech savvy utilising relevant software Keep records of your work and make a report Know the regulations around this area Reinforce your career with specific knowledge of this field Know your legal and ethical responsibility as a professional in the related field This Environmental Conservation, Management and Sustainable Development Bundle resources were created with the help of industry experts, and all subject-related information is kept updated on a regular basis to avoid learners from falling behind on the latest developments. Course 01: Online Course in Conservation Learn the principles and practices of conservation. Understand conservation biology and ecology. Explore strategies for protecting natural resources. Gain knowledge about wildlife conservation. Develop skills for sustainable conservation efforts. Course 02: Environment Management Study environmental management principles. Learn about environmental policies and regulations. Develop strategies for sustainable resource use. Understand environmental impact assessment. Gain skills for effective environmental management. Course 03: Environmental Health Explore the relationship between environment and health. Learn about environmental health hazards. Understand environmental risk assessment. Develop strategies for improving environmental health. Enhance knowledge of public health and the environment. Course 04: Environmental Law Study environmental laws and regulations. Understand legal frameworks for environmental protection. Explore international and national environmental treaties. Learn about environmental litigation and compliance. Develop expertise in environmental law. Course 05: Meteorology Learn the science of meteorology. Understand weather patterns and phenomena. Study climate science and climatology. Gain skills in weather forecasting. Explore the impact of meteorology on the environment. Course 06: Sustainable Energy, Development and Environmental Impacts Study sustainable energy sources and technologies. Explore sustainable development principles. Understand the environmental impacts of energy production. Learn about green energy policies and practices. Develop strategies for sustainable energy solutions. Course 07: Land Management Learn land management techniques and strategies. Understand land use planning and zoning. Study soil conservation and sustainable agriculture. Explore land management for conservation. Gain skills in sustainable land development. Course 08: Diploma in Water Treatment Study water treatment processes and technologies. Learn about water quality and safety. Understand wastewater treatment and purification. Gain knowledge of drinking water regulations. Develop skills in water treatment plant operations. Course 09: Forestry Explore the science and practice of forestry. Study forest ecology and conservation. Learn about sustainable forest management. Understand timber harvesting and reforestation. Gain expertise in forestry techniques. Course 10: Agricultural Science Learn the fundamentals of agricultural science. Understand crop cultivation and plant biology. Study livestock management and animal science. Explore agricultural sustainability and practices. Gain knowledge of modern agricultural technologies. Course 11: Botany Study plant biology and botany. Learn about plant taxonomy and classification. Explore plant physiology and ecology. Understand the diversity of plant life. Gain skills in botanical research. Course 12: Wildlife Rescue and Rehabilitation Learn about wildlife rescue and rehabilitation techniques. Understand wildlife rehabilitation ethics and laws. Study wildlife health and care. Explore the rehabilitation of injured and orphaned animals. Gain knowledge of wildlife conservation through rehabilitation. Course 13: Architectural Studies Study architectural design principles. Learn about architectural history and styles. Explore building materials and construction methods. Understand architectural drawing and drafting. Gain skills in architectural planning and design. Course 14: Cleaning: Disinfection, Waste Management and Chemical Safety Learn cleaning and sanitation principles. Understand disinfection and sterilization techniques. Study waste management and disposal. Explore chemical safety in cleaning. Gain knowledge of hygiene and cleanliness practices. Course 15: COSHH (Control of Substances Hazardous to Health) - Awareness Understand COSHH regulations and guidelines. Learn about hazardous substances in the workplace. Study risk assessment and control measures. Explore safety data sheets and chemical safety. Gain awareness of workplace health and safety practices. Course 16: Spill Management Training Learn spill response and containment strategies. Understand the risks of chemical spills. Study spill prevention and emergency procedures. Explore spill cleanup and disposal methods. Gain skills in managing hazardous material spills. Course 17: Horticulture & Organic Gardening Explore horticulture principles and practices. Learn about organic gardening techniques. Understand plant propagation and cultivation. Study soil health and organic fertilization. Gain knowledge of sustainable horticulture. Course 18: Homesteading Diploma Learn homesteading skills for self-sufficiency. Study gardening, food preservation, and animal husbandry. Understand off-grid living and renewable energy. Explore sustainable living practices. Gain knowledge for modern homesteading. Course 19: Floristry Academy Diploma Study floral design and flower arranging. Learn about different types of flowers and foliage. Understand floristry tools and techniques. Explore wedding and event floristry. Gain skills in creating floral arrangements. Course 20: Arboriculture Learn about tree care and arboriculture. Understand tree biology and anatomy. Study tree maintenance and pruning. Explore tree risk assessment and safety. Gain expertise in tree preservation and urban forestry. Course 21: Marine Biology Course - Online Diploma Explore marine biology and ocean ecosystems. Learn about marine life and biodiversity. Study oceanography and marine conservation. Understand the impact of human activities on the oceans. Gain knowledge of marine research and conservation efforts. Course 22: Garden Design Learn garden design principles and concepts. Understand landscape architecture and planning. Study plant selection and garden layout. Explore garden styles and themes. Gain skills in creating functional and aesthetically pleasing gardens. Course 23: Reproduction in Flowering Plants Understand plant reproduction and pollination. Learn about flower structure and fertilization. Study seed development and dispersal. Explore plant life cycles and reproduction strategies. Gain knowledge of plant reproductive biology. Certification After studying the complete training you will be able to take the assessment. After successfully passing the assessment you will be able to claim all courses pdf certificates and 1 hardcopy certificate for the Title Course completely free. Other Hard Copy certificates need to be ordered at an additional cost of •8. CPD 370 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Course 24: Kitchen Gardening Learn the art of kitchen gardening. Understand vegetable and herb cultivation. Study container gardening and small-space gardening. Explore organic gardening techniques. Gain skills in growing your own food. Course 25: Mushroom Growing Course Learn mushroom cultivation techniques. Understand mushroom biology and growth stages. Study different mushroom varieties. Explore mushroom farming and harvesting. Gain knowledge of mushroom nutrition and culinary uses. Course 26: Carbon Literacy Knowledge Understand the concept of carbon literacy. Learn about carbon emissions and climate change. Explore carbon reduction strategies. Study sustainable living practices. Gain knowledge to reduce your carbon footprint. Course 27: Animal Science Study animal biology and physiology. Learn about animal behavior and welfare. Understand animal nutrition and health. Explore animal genetics and breeding. Gain knowledge of animal care and husbandry. Course 28: Genetics Learn the principles of genetics. Understand genetic inheritance and variation. Study DNA structure and genetic engineering. Explore genetic diseases and disorders. Gain knowledge of modern genetics research. Course 29: Ornithology Study the science of ornithology (bird biology). Learn about bird anatomy and behavior. Understand bird ecology and conservation. Explore bird identification and birdwatching. Gain knowledge of avian research and bird species. Course 30: Biotechnology Learn about biotechnology and its applications. Understand genetic engineering and bioprocessing. Study biotechnology in medicine, agriculture, and industry. Explore ethical and regulatory issues in biotechnology. Gain knowledge of cutting-edge biotechnological advancements. Ambitious learners who want to strengthen their CV for their desired job should take advantage of the Environmental Conservation, Management and Sustainable Development bundle! This bundle is also ideal for professionals looking for career advancement. Requirements To participate in this course, all you need is - A smart device A secure internet connection And a keen interest in Environmental Conservation, Management and Sustainable Development Career path Upon completing this essential Bundle, you will discover a new world of endless possibilities. These courses will help you to get a cut above the rest and allow you to be more efficient in the relevant fields. Certificates CPD Accredited Digital certificate - Included CPD Accredited Hard copy certificate - Included
Level 4 & 7 Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access
This professional certificate course in E-procurement in Project Management offers comprehensive training on the different aspects of electronic purchasing processes. The course covers topics such as category management and its process, the concept of Public Services Network and procure-to-pay, and the meaning of ERP, E-Sourcing, E-tendering, and P-card. Participants will gain knowledge on the instruments of procurement and their practical application in project management. By the end of the course, participants will have developed the necessary skills to effectively implement e-procurement processes in their respective organizations. This professional certificate course offers training in e-procurement for project management. Participants will learn electronic purchasing processes to enhance their skills. After the successful completion of the course, you will be able to learn about the following, The concept of category management and its process. The concept of Public Services Network and procure-to-pay. The meaning of ERP, E- Sourcing, E-tendering, and P-card. The instruments of procurement. This professional certificate course in E-procurement in Project Management offers comprehensive training on the different aspects of electronic purchasing processes. The course covers topics such as category management and its process, the concept of Public Services Network and procure-to-pay, and the meaning of ERP, E-Sourcing, E-tendering, and P-card. Participants will gain knowledge on the instruments of procurement and their practical application in project management. By the end of the course, participants will have developed the necessary skills to effectively implement e-procurement processes in their respective organizations. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. E-Procurement In Project Management Self-paced pre-recorded learning content on this topic. E-procurement In Project Management Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience, Project Managers Procurement Professionals Supply Chain Managers Purchasing Managers Contract Managers Logistics Managers Operations Managers Anyone interested in e-procurement processes in project management. Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.
This Leadership & Management will help you advance your career by providing you with the most up-to-date leadership & management information. The course requires no prior knowledge or experience, as candidates are introduced to the characteristics and qualities of an effective leader. The term 'leader' refers to someone who is followed by others, while 'manager' refers to someone who has people working for them. To guide his or her team to achieve organizational goals, a successful business owner must be both an influential leader and an active manager. Whether you are a novice or a seasoned pro, this Leadership & Management course will help you develop the leader within you. Learn how to build and optimize a high-performing team, cultivate an engaging organizational culture, and provide constructive feedback to coworkers by enrolling in this course. This course will help you get closer to your goals if you are new to leadership or looking to advance in your current position! By the end of the Leadership & Management, you will have a solid understanding of what makes a great leader and how to put the strategies you have learned into practice to advance your career. Enrol in this Leadership & Management to learn how to improve your leadership & management skills. Why Choose Diploma in Leadership & Management Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials of Leadership & Management. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. Learning Outcomes After completing this course you will be able to: Become a successful leader. Distinguish between management and leadership and their impact. Encourage and reward workers who increase their production. Improve your professional communication skills. Examine various approaches, causes, and tactics that can help you advance your leadership skills and capabilities. Define the terms 'delegation' and 'leading by example.' Improve your team-building abilities. Give and receive positive reviews. Improve interviewing skills for effective employee recruitment. Summary Certificate of Completion You will receive a course completion certificate for free as soon as you complete the Leadership & Management course. Module 01: Understanding Management & Leadership 11:50 1: Understanding Management & Leadership Preview 08:50 2: Quiz: Understanding Management & Leadership 03:00 Module 02: Leadership over Yourself 13:30 3: Leadership over Yourself 11:30 4: Quiz: Leadership over Yourself 02:00 Module 03: Creativity and Innovation 21:01 5: Creativity and Innovation 18:01 6: Quiz: Creativity and Innovation 03:00 Module 04: Leadership and Teambuilding 16:43 7: Leadership and Teambuilding 13:43 8: Quiz: Leadership and Teambuilding 03:00 Module 05: Motivation and People Management 20:14 9: Motivation and People Management 18:14 10: Quiz: Motivation and People Management 02:00 Module 06: Communication and Leadership 14:42 11: Communication and Leadership 12:42 12: Quiz: Communication and Leadership 02:00 Module 07: Presentation, One-to-one Interview and Meeting Management 16:20 13: Presentation, One-to-one Interview and Meeting Management 14:20 14: Quiz: Presentation, One-to-one Interview and Meeting Management 02:00 Module 08: Talent Management 24:17 15: Talent Management 21:17 16: Quiz: Talent Management 03:00 Module 09: Strategic Leadership 20:15 17: Strategic Leadership 17:15 18: Quiz: Strategic Leadership 03:00 Who is this course for? This Leadership & Management Course is for anyone serious about their professional development. This course is designed primarily for group leaders, managers at all levels, and business professionals. Students and recent graduates who want to improve their resumes and gain experience are also welcome to enrol in this Course. Requirements There are no specific requirements for this Leadership & Management Course because it does not require any advanced knowledge or skills. Certificates Reed courses certificate of completion Digital certificate - Included Will be downloadable when all lectures have been completed
Overview This comprehensive course on Customer Relationship Management will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Customer Relationship Management comes with accredited certification which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Customer Relationship Management. It is available to all students, of all academic backgrounds. Requirements Our Customer Relationship Management is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 9 sections • 9 lectures • 03:18:00 total length •Introduction to Customer Relationship Management (CRM): 00:22:00 •CRM Fundamentals: 00:24:00 •CRM Strategies: 00:33:00 •Data Analysis in CRM: 00:28:00 •CRM Databases: 00:21:00 •Deepening Customer Relationship: 00:23:00 •Handling Customer Complaints: 00:22:00 •Future of CRM: 00:25:00 •Assignment - Customer Relationship Management: 00:00:00