Good communication skills are very important in health and social care. Over 3 million people in the UK work in this field. They all need to talk well with patients and each other. This course teaches you how to do that. You'll learn why talking clearly matters in healthcare. We show you how to speak with patients in a good way. You'll also learn how to keep patient information private. We cover many parts of healthcare talking. You'll learn about the human body and medical tools. We teach you medical words and short forms. This helps you understand other healthcare workers. We also talk about the rules for talking in healthcare. This includes what you can and can't say to patients. This course can help you get a job in health and social care. The NHS needs people who can talk well. Care homes do too. After this course, you'll be better at talking to patients and co-workers. You'll know how to handle hard talks in healthcare. This makes you good at your job and helps patients feel better. Join us to learn these important skills. Become proficient in Communication Skills in Health & Social Care by grasping all the essential knowledge from our top-quality course step by step. Enrol now to ensure that your Communication Skills in Health & Social Care mastery is not limited to only conceptual frameworks! This Communication Skills in Health & Social Care will assist you in standing out from the crowd and being more efficient in your chosen area of expertise. Furthermore, if you require assistance with the Communication Skills in Health & Social Care, we will provide experts who will support and guide you. So, add this Communication Skills in Health & Social Care to your cart and boost your personal and career development. In this Communication Skills in Health & Social Care, you will: Sharpen your skills to help you advance your career. Acquire a comprehensive understanding of various related topics and tips from industry experts. Learn in-demand knowledge and skills in high demand among UK employers, which will help to kickstart your Communication Skills in Health & Social Care career. Enrolling in the Communication Skills in Health & Social Care can assist you in getting into your desired career faster than you ever imagined. So, without further ado, start now! Details Perks of Learning with IOMH One-to-one support from a dedicated tutor throughout your course. Study online - whenever and wherever you want. Instant Digital/ PDF certificate 100% money back guarantee 12 months access Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement After completing the Communication Skills in Health & Social Care course, you will receive your CPD-accredited Digital/PDF Certificate for £5.99. To get the hardcopy certificate for £12.99, you must also pay the shipping charge of just £3.99 (UK) and £10.99 (International). Who Is This Course for? This Communication Skills in Health & Social Care is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand. On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level. This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Communication Skills in Health & Social Care course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Communication Skills in Health & Social Care Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Module 1. Introduction to Health and Social Care Introduction to Health and Social Care 00:19:00 Module 2: Communication and its Relevance Communication and its Relevance 00:42:00 Module 3: Importance of Communication in Healthcare Importance of Communication in Healthcare 00:33:00 Module 4: Professional Communication and Behaviour Professional Communication and Behaviour 00:19:00 Module 5: Interviewing Techniques Interviewing Techniques 00:32:00 Module 6: Adapting Communication to a Patient's Ability to Understand Adapting Communication to a Patient's Ability to Understand 00:19:00 Module 7: Confidentiality in a Medical Environment Confidentiality in a Medical Environment 00:17:00 Module 8: Human Body Vocabulary with Pictures Human Body Vocabulary with Pictures 00:47:00 Module 9: Equipment, Instrument and Lab Tests Equipment, Instruments and Lab Tests 00:19:00 Module 10: Legal aspects and Ethics Legal aspects and Ethics 00:22:00 Module 11: Medical Jargon and Terminology Medical Jargon and Terminology 00:28:00 Module 12: Acronyms and Abbreviation Acronyms and Abbreviation 00:00:00
Are you Dotty about Data? Ever wondered how the Senior Leadership Team use clinical data? Want to know why there is so much clicking on SystmOne? Our Director of Clinical Services, Chris Sutcliffe will talk about what our data and patient related information is showing us, how we use it and where we are heading. The session will explore the how and why we collect and collate hospice data, and the key role you play in ensuring that data is valid, reliable, and credible.
In this session James will talk about the importance of making plans for our digital lives and provide a live demo highlighting how Advance Care Plans, Funeral Wishes, Bucket Lists (What Matters Most) and Online Accounts can be created. He will also provide guidance as to how people can upload and leave goodbye messages for their loved ones (like a Victorian Memory box but in a digital format).
Presentation on the latest on Palliative Care research and the CHELsea II Trial at Wirral Hospice St John’s by Cheryl Clements This session will cover: - Introduction to the NIHR (National Institute of Health and Care Research) and the new RRDN (Regional Research Delivery Network). - Overview of palliative care. Why we need research. - Palliative care research, and areas of interest. - About the CHELsea II Trial at Wirral St John's Hospice. - Barriers to implementing palliative care research. - NIHR Training Opportunities and Resources. - Question time
‘Chronic Kidney Disease and Dialysis in Palliative Care’ by Dr Lydia Baines Lydia is one of our palliative care registrars and has been with us since August last year. She lives on the Wirral and outside of work you'll often find her training for her next Hyrox race!
'Young Adults at Claire House with a focus on Duchenne Muscular Dystrophy' by Dr Jessica Macwilliam & Andrew Curtis This session will look at Duchenne Muscular Dystrophy (DMD) and the key work and support offered by the Young Adults team at Claire House Children's Hospice. Dr Jessica Macwilliam, a Paediatric Palliative Care Consultant at Alder Hey Children's Hospital and Claire House. Andy Curtis, a Young Adult Coordinator (RNLD) Nurse, having worked at Claire House for over 10 years.
'Introduction to Teaching Intimacy in a Hospice Setting' by Dr Despoina-Elvira Karakitsiou a ST6 in Palliative Medicine at Belfast Health and Social Care Trust. Main aims of this presentation is to define intimacy in palliative care patients, any boundaries on broaching intimacy to them and we will discuss some techniques on how to broach intimacy and any issues.
'Interventional Pain Medicine applied to Palliative Care Patients' by Dr Andrew Jones, Consultant Anaesthetist. This presentation will cover a brief background of the Hospice movement, the mechanisms of pain in the brain and spinal cord will be discussed. The limitations of pain medication will be presented. Thus, interventional pain techniques may have value for patients whose pain is not controlled. The interventional techniques available will be shown. Dr Jones, qualified in 1982 from Barts Hospital in London and after a wide range of junior roles in different specialties he started training in Anaesthesia in Merseyside. He had always been interested in the treatment of pain and was able to pursue further training in Pain Medicine. Andy became a consultant anaesthetist in 1994 and in addition a consultant in Pain Medicine in 1996. The rest is history.
Many managers question the value of appraisal programmes and many line managers believe appraisals are unduly time-consuming and bureaucratic. Yet the appraisal is a vital starting point when it comes to managing performance effectively and it is vital that managers appreciate this. Handled well, the benefits of formal appraisals are enormous. This thoroughly practical workshop has been designed to give line managers the knowledge, skills and confidence to deliver a well-structured appraisal - even in the most challenging circumstances. This course will help participants: Appreciate the benefits of the appraisal process Assess standards of performance objectively Plan and prepare for appraisals effectively Conduct a well-structured appraisal meeting Acquire the essential skills required for effective appraisals Improve their ability to discuss difficult issues more confidently Identify training and development requirements Agree clear and measurable development objectives Complete essential paperwork Understand the need to facilitate continual informal dialogue between appraisals 1 Introduction and course objectives 2 The appraisal process The aim of the appraisal process Understanding the bigger picture - the appraisal process as part of the employee development process The benefits of the appraisal process Common pitfalls Five steps to an effective performance appraisal 3 Step 1 - Assessment Using job standards as the basis for objective assessment Assessment of previous objectives 4 Step 2 - Preparation Documentation required Data on each appraisee Planning the meeting 5 Step 3 - The meeting The skills of appraisal interviewing The structure of the appraisal interview Dealing with poor performance and difficult situations Taking notes and completing documentation 6 Step 4 - Planning ahead and objective setting Identifying action to improve performance and enhance skills Establishing relevant training needs Agreeing SMART performance objectives Formulating a personal development plan 7 Step 5 - Action after the interview Essential paperwork Follow-up and action required between appraisal interviews Continuing informal dialogue 8 Video case study Bullets 9 Conclusion Course review / discussion Preparation of action plans for building on the skills learnt Close