26508 Management courses in Killamarsh delivered Online

This highly practical one-day workshop has been designed specifically to help maximise sales where customers make contact by telephone. When customers contact us direct they have clearly already considered the possibility that they might buy from us, but we're still only half-way to making a sale. Unless we fully understand their needs and make it easy for them to buy, we may not secure the business. This workshop concentrates on the telephone skills and techniques needed to achieve the most positive outcome in any inbound customer call. A combination of excellent customer service skills and savvy sales awareness techniques will increase our chances of a successful outcome for both parties. The programme features the unique INBOUND model, to help remember the key principles for effective inbound telephone sales: Initial impressions Needs of the customer Bring them with you Open up the conversation Understand the triggers Narrow down the solutions Decision time! The programme also covers how to deal with difficult calls and challenging people - after all, every complaint is a sales opportunity! This programme will help participants: Create the perfect interaction with any customer making contact by telephone Make every call count Build rapport quickly in any situation Handle difficult calls and challenging people Create sustainable and profitable relationships Increase your sales conversions 1 The inbound sales process Each customer who contacts us will be at a different stage of the sales process. Some might be making general enquiries whilst others will be ready to commit, having made most of their decisions already. Sales and customer service people need to be ready to find out the stage the customer has reached before helping them to make the right decision for them 2 Engaging with the customer Having clarified where the customer is on their journey to making a purchasing decision, our next responsibility is to create and build a trusting relationship on both sides. This involves establishing rapport quickly to ease the communication process, thus enabling smooth transactions, both now and in the future 3 Questioning and listening skills for gathering information Developing these skills requires practice so that the communication becomes natural for the customer. This helps the customer to feel comfortable with us and work with us towards an effective solution. We discuss different types of question and how to use high-gain questions to uncover key information. Active listening will ensure that we can really help customers get what they need 4 Overcoming objections and excuses If we have followed the process properly and really understood the customer, then there should no further objections or barriers to completing the transaction. The reality is that there will still be the occasional issue that needs clarifying, so we need to prepare for possible objections and questions that customers might have. This includes probing objections so that we fully understand the customer's perspective before constructing suitable responses or solutions 5 Gaining commitment and ending the call Customers want to gain a solution to the issue they are facing and the sooner we can help them achieve that the better. Guiding the customer and helping them to believe in their own decision is part of our role. This section is dedicated to getting commitment all the way along the process, not just at the close 6 Dealing with difficult and challenging situations The realisation that everybody is different, with different personality types, different ways of looking at the world and different goals, is key to understanding sales. With this is mind we discuss these differences and how we adapt our approach to ease communication and maintain trust and understanding 7 Action plans Course summary and presentation of action plans

Do you want to know how to communicate effectively in business? Do you want to improve your business communication skills? Then it's time for you to learn how to communicate effectively in this Business Communication Course. Description: It is very important to communicate well because communication skill is an essential skill especially in the business and corporate setting. This course will help you develop your ability to communicate with your clients and colleagues. It's very important to be an effective communicator in business for its growth and if you start to learn the effective strategies right now, you will surely be able to become an effective business communicator.  This course specifically focuses on the improvement of how you understand yourself and your message to be able to express it effectively. It will also cover the terms to use to be able to get the attention of your potential clients and communicate with them. Undertaking this course will no doubt be very beneficial to become a great communicator in business and overcome common communication obstacles. Who is the course for? Professionals, who work in the business or corporate setting, especially people who are part in communications and human resources department. Furthermore, it will help the top executive execute and command their subordinates and communicate with them effectively. People who are interested in learning more about business communication and those people who are struggling with communication and wish to express their thoughts into actions. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: This Business Communication Course is a useful qualification to possess, and would be beneficial for the following careers: Sales Executive/Officer Marketing Executive/Officer Marketing Manager Business Development Manager Communication Department Head Human Resources Manager Public Relations Officer Social Media Specialist Strategist And Much More! Business Communication Course Communication Basics 00:30:00 Know Thyself and The Message 00:30:00 Learn To Use Terms of Business Communication That Invoke Emotions 00:30:00 Pay Attention To Body Language 00:30:00 Learn To Use Terms That Spark Interest 00:30:00 The Benefits Of Presenting Your Message In 1 Minute 00:30:00 Wrapping Up 00:15:00 Reference Books English For Business Communication 00:00:00 Communication for Business Success 00:00:00 Mock Exam Mock Exam- Business Communication Course 00:20:00 Final Exam Final Exam- Business Communication Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description Database design organizes the data according to the database demand. Do you want to know how it works? How it separate important and unimportant data? Your all questions will be solved if you look at the Database Design for Beginners course. The course will teach you the basic concepts of designs and assist you to choose the data what you should store and how it is interrelated with each other. It also allows you to learn how to make it fit in the database model. It shows how to search and administrate the information, turn information items into column, and refine the designs. At the end of the course, you can at least get an idea about how to maintain data in the database with a logical gesture. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Database Design for Beginners is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Database Design for Beginners is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction Introduction FREE 00:03:00 Database Basics Overview 00:01:00 What is a Database? 00:03:00 Different Types of Databases 00:12:00 The Process of Database Design 00:08:00 Normalizing Overview - Normalizing 00:01:00 What is Normalization? 00:02:00 Basic Steps to Normalization 00:05:00 A. Brainstorm 00:01:00 B. Organize 00:03:00 C. Eliminate Repetition 00:12:00 D. Assign Relationships 00:01:00 D1. One to One Relationship 00:06:00 D2. One to Many Relationship 00:04:00 D3. Many to Many Relationship 00:06:00 Relating Tables with IDs 00:02:00 Examples of Bad Design 00:15:00 Examples of Good Design 00:06:00 Design Rules 00:05:00 Conclusion Conclusion 00:04:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Duration 5 Days 30 CPD hours This course is intended for This course is intended for entry-level network administrators, network support and help desk technicians. Overview Upon successful completion of this course, students will be able to build, connect and manage networks, and IP traffic routing. In this course the student will learn to install, operate, configure and secure basic and enterprise networks. Networking BasicsNetworking ModelsNetwork AddressingPacket DeliveryDevice ManagementNetwork Security BasicsAdvanced Network Security with ACLsSwitchesAdvanced Switching ConceptsRoutersAdvanced Routing ConceptsBasic Network ServicesCisco Device ManagementTroubleshooting and Data CollectionAdvanced Switch RedundancyOSPF ConfigurationEIGRP ConfigurationPPP WANsFrame Relay WANsSecure VPNs and Tunneling Additional course details: Nexus Humans Cisco Networking training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco Networking course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Property Development: Property Development Course Online Unlock success with our Property Development course! Dive deep into property development strategies, mastering every aspect of property development. Our expert-led property development course offers hands-on experience and practical insights. Transform your career with the ultimate property development training. Start your journey in property development today and excel in property development! Property Development: Property Development Course includes a wide range of activities and procedures, from purchase of land through the construction and development of infrastructure. Do you want to start a career in Property Development: Property Development Course or improve your abilities in this sector? So, this Property Development course is for you. This Property Development: Property Development Course will provide you with a solid foundation for becoming a confident Property Development: Property Development Course specialist while also assisting you in developing your Real Estate Development knowledge. So, if you want to build a successful career in Property Development: Property Development Course, enroll in our Property Development: Property Development Course today! Main Course: Property Development Course Free Courses Course 01: Estate Agent Course [ Note: Free PDF certificate as soon as completing the Property Development: Property Development Course] Property Development: Property Development Course Online This Property Development: Property Development Course consists of 09 Module. Elevate your skills with our comprehensive Property Development course! This property development program covers all essential property development techniques, ensuring you gain valuable property development insights. Learn from industry leaders in property development and apply advanced property development strategies to real-world scenarios. Enroll in our property development course now and become a property development expert! Special Offers of this Property Development: Property Development Course This Property Development: Property Development Course includes a FREE PDF Certificate. Lifetime access to this Property Development: Property Development Course Instant access to this Property Development: Property Development Course Get FREE Tutor Support to this Property Development: Property Development Course Certificate of Completion You will receive a course completion certificate for free as soon as you complete the Property Development: Property Development Course. Who is this course for? Property Development: Property Development Course Online This Property Development: Property Development Course is suitable for those who want to learn more about property development and wants to make a career in this field, which includes: Estate agents Construction project managers Real estate planners Property brokers Engineers Architects Requirements Property Development: Property Development Course Online To enrol in this Property Development: Property Development Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Property Development: Property Development Course. Be energetic and self-motivated to complete our Property Development: Property Development Course. Basic computer Skill is required to complete our Property Development: Property Development Course. If you want to enrol in our Property Development: Property Development Course, you must be at least 15 years old.

Use the features in project to report effectively on your plans. Course overview Duration: 4 hours Our Project – Reporting course is aimed at experienced users of Project who need to create reports in their project plans. It looks at using the different types of report in Project, exporting data to other packages, building new reports and sharing reports between projects. Experience of using Project to create and resource plans is required. Objectives  By the end of the course you will be able to: Print and PDF data from your project Use timelines Setup filters and groups Import and export data Create and share dashboard reports Content Printing and reporting Setup and Printing Creating PDFs Visual reports Using the Timeline Filtering and grouping Applying filters Applying grouping Creating your own filters and groups Importing and exporting data Importing data into Project Exporting data Creating and saving data maps Dashboard reports Using dashboard reports Creating dashboard reports Adding widgets Customising data shown

Look at some of the more advanced planning features available in Project. Course overview Duration: 1 day (6.5 hours) Our Project – Advanced Planning and Control course looks at advanced planning and resourcing techniques in Microsoft Project and how to customise your schedule to give better visibility and flexibility. The course is designed for experienced users of Project who have attended our Project Planning and Control introduction course or have equivalent knowledge. You must be confident using Project to build and resource schedules and create task dependencies. Objectives  By the end of the course you will be able to: Work with different types of task Amend resource load on a task Work with multiple resource rates Create custom tables Add custom fields Create calculated fields Add drop down lists in fields Filter and extract information Create new views Export information Content Advanced planning techniques Splitting tasks Task types Spreading work across activities Advanced resourcing techniques Resource types Assignment views Effective dates Work contours Overtime work Using multiple resource rates Creating custom tables Customising tables Adding fields Creating custom fields Adding text, number, date and time fields Using flag fields Defining pick lists Renaming custom fields Creating calculated fields Creating formulas Using graphical indicators Uploading and tracking progress Completing work Completing work per resource Updating tasks Updating the project Working with the status date Rescheduling work Viewing baseline against schedule Project overview statistics Working with filters Building standard filters Building interactive filters Task and resource filters Using highlight filters Creating custom views Creating customised views Customising text styles Using grouping techniques Exporting information Exporting to Excel

Learn how to use Microsoft Project to create and resource robust project plans and how to maintain and track throughout the project lifecycle. Course overview Duration: 1 day (6.5 hours) Our Project Planning and Control course gives you the essential skills to use Microsoft Project to build, resource and monitor project schedules. It looks at initial setup, building plans, using a work breakdown structure and managing resources through to baselining and progressing your schedule. This course is designed for new or existing users of Microsoft Project, and no previous experience of Project is required. Knowledge of planning techniques would be an advantage. Objectives  By the end of the course you will be able to: Create project schedules Build a Work Breakdown Structure Create relationships Set baselines Manage resources Set deadlines and task properties Print and report on your project Update and track project schedules Content Creating a new project Project defaults Project start date Setting default hours per day/week Setting daily working times Project timeline Building a project Creating a work breakdown structure Adding tasks and durations Estimated durations Setting milestones Recurring tasks Linking, Baselining and Resourcing Setting start dates and dependencies Task Inspector Resourcing Assigning resources Filtering available resources Baseline Setting a baseline Removing a baseline Managing resources Resource properties Dealing with over allocations Tasking information Constraint dates Setting deadline Assigning task specific calendars Task types Updating your project Completing work Completing work per resource Updating tasks Updating the project Rescheduling work Change highlighting Printing and reporting Setup and Printing Visual reports Using the Timeline Creating Dashboard reports

Learn how to use Master Projects and Resource Pools to create better visibility across projects. Course overview Duration: 4 hours This course shows you how to create Master Projects allowing you to roll several sub projects into a master view. It also shows techniques to create resource pools to share resources between projects to enable you to better manage your resource teams and check resource loading. This half day course looks at how to practically do this and setup both elements. This is aimed at existing users of Microsoft Project who need to create master schedules and share resources and loadings. Objectives  By the end of the course you will be able to: Create master projects Insert and update sub projects Create a resource pool Share resources between projects Check resource loadings between projects Content Working with multiple projects Consolidating projects Linking to sub projects Setting the master project as read only Saving consolidated projects Working on consolidated projects Setting task links between projects Getting source project information Removing projects from the consolidation Sharing resources Creating a resource pool Sharing resources Opening projects that share resources Updating the resource pool Refreshing the resource pool Opening a resource pool Removing resource sharing

Is traditional marketing still effective? Or are we shifting to marketing by using the latest technology? One of the effective and used marketing today is Twitter. You will learn the skills needed for this type of social media marketing. Description: The significance of web-based social media networking promoting for groups, companies, and associations is at no longer questioned since it has turned into an overall pattern in which helps organisations and associations interface with their clients on the web. Web-based social media networking showcasing course points incorporate the utilisation of email advertising, member promoting, utilising online networking devices, like how you can Twitter in promoting your business and communicate current and potential clients through the platform. This course will surely give significance to people who wish to take in more about social networking sites showcasing and advertising their works while getting web-based social networking attention. Who is the course for? Employees of the business industry and other businessmen who want to learn how to become profitable through Twitter Social Marketing People who have an interest in Social Marketing and how to effectively communicate and promote through Twitter Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: This course will be very beneficial and helpful, especially to the following careers: Marketing and Promotions Specialists Marketing Managers Online Content Creator Product Creators Sales Managers Sales and Promotions Specialists Social Media Specialist Top Executives And Many More! Twitter Marketing TWITTER FOR BUSINESS 00:15:00 TOP TWITTER TIPS 00:15:00 TWITTER IS 00:15:00 BUSINESS TERMS 00:15:00 WHY USE TWITTER FOR MARKETING 00:15:00 TWITTER MARKETING BASICS 01:00:00 TWITTER METRICS 00:30:00 YOUR BIO 00:15:00 WHEN TO TWEET 00:15:00 BUILDING YOUR COMMUNITY 00:15:00 GENERATING LEADS 00:15:00 REAL-TIME TWITTER MARKETING 00:15:00 ENGAGEMENT 00:15:00 TWETIQUETTE (TWEETING ETIQUETTE) 00:15:00 Twitter Profits Introduction To Twitter Profits 00:30:00 Tweak Your Account For Maximum Results 01:00:00 Building A Loyal Following On Twitter 01:00:00 Automating Your Marketing 01:00:00 Stay Active And Engage To Your Audience 00:30:00 Expanding Your Outreach 00:30:00 Twitter & SEO 00:30:00 Twitter Marketing Tips 01:00:00 Twitter Traffic 01:00:00 Twitter Tools & Add-Ons 00:15:00 Mock Exam Mock Exam-Social Media Marketing: Twitter 00:20:00 Final Exam Final Exam-Social Media Marketing: Twitter 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00