Level 4 & 7 Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access
Level 5 QLS Endorsed Course | CPD & CiQ Accredited | Audio Visual Training | Free PDF Certificate | Lifetime Access
Level 7 QLS Endorsed Course | CPD & CiQ Accredited | Audio Visual Training | Free PDF Certificate | Lifetime Access
Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by: CPD UK & Quality License Scheme Tutor Support: Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime: With 1 year access to the course materials Online Learning: Learn from anywhere, whenever you want In this course, you will learn how to design and implement effective performance measurement frameworks that align with organisational goals. You will also learn how to measure progress and drive continuous improvement of your team. This course at a glance Accredited by CPD UK Endorsed by Quality Licence Scheme Acquire knowledge about the performance management system Learn how to manage the performance of your employees or team members efficiently Get an introduction to the key results areas (KRAs) Understand how to set goals Know how to conduct a data and evidence based objective performance review Understand how to create an action plan for the teammates Get an introduction to the recruitment channel and metrics Know the process of setting up KRAs for key royals Learn how to provide effective feedback Learn through a practice review Why Performance Management System - KRAs Course right for you? This online performance management system - KRAs course will also help you understand all the aspects of performance management. This course will also help you understand the performance management system key results areas and help you monitor the performance of your teammates. This online performance management training course will provide you with a comprehensive understanding of the goal-setting process and action plan. After taking this extensive online performance management course, you will also learn how to share KRAs with the team member or employees and how to conduct a data and evidence based objective performance review. By the end of the course, you will develop the skills and understanding required to manage the performance of your employees or teammates and will also learn how to become a confident HR manager, team leader or manager. Performance Management System - KRAs Course Details Accredited by CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Introduction Overview Performance Management System Goal Setting and Key Result Areas (KRAs) Goal Setting Setting up KRAs for Key Roles How to Share KRAs with The Team Member (Employee) How to Conduct a Data and Evidence Based Objective Performance Review Providing Effective Feedback Action Planning Conducting a Practice Review Who should take this course? This comprehensive performance management system - KRAs course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of performance management. Entry Requirements There are no academic entry requirements for this performance management system - KRAs course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This performance management system - KRAs course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner can grasp from each section. In the assessment pass mark is 60%. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org
Overview This comprehensive course on Customer Relationship Management will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Customer Relationship Management comes with accredited certification which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Customer Relationship Management. It is available to all students, of all academic backgrounds. Requirements Our Customer Relationship Management is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 9 sections • 9 lectures • 03:18:00 total length •Introduction to Customer Relationship Management (CRM): 00:22:00 •CRM Fundamentals: 00:24:00 •CRM Strategies: 00:33:00 •Data Analysis in CRM: 00:28:00 •CRM Databases: 00:21:00 •Deepening Customer Relationship: 00:23:00 •Handling Customer Complaints: 00:22:00 •Future of CRM: 00:25:00 •Assignment - Customer Relationship Management: 00:00:00
This Leadership & Management will help you advance your career by providing you with the most up-to-date leadership & management information. The course requires no prior knowledge or experience, as candidates are introduced to the characteristics and qualities of an effective leader. The term 'leader' refers to someone who is followed by others, while 'manager' refers to someone who has people working for them. To guide his or her team to achieve organizational goals, a successful business owner must be both an influential leader and an active manager. Whether you are a novice or a seasoned pro, this Leadership & Management course will help you develop the leader within you. Learn how to build and optimize a high-performing team, cultivate an engaging organizational culture, and provide constructive feedback to coworkers by enrolling in this course. This course will help you get closer to your goals if you are new to leadership or looking to advance in your current position! By the end of the Leadership & Management, you will have a solid understanding of what makes a great leader and how to put the strategies you have learned into practice to advance your career. Enrol in this Leadership & Management to learn how to improve your leadership & management skills. Why Choose Diploma in Leadership & Management Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials of Leadership & Management. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. Learning Outcomes After completing this course you will be able to: Become a successful leader. Distinguish between management and leadership and their impact. Encourage and reward workers who increase their production. Improve your professional communication skills. Examine various approaches, causes, and tactics that can help you advance your leadership skills and capabilities. Define the terms 'delegation' and 'leading by example.' Improve your team-building abilities. Give and receive positive reviews. Improve interviewing skills for effective employee recruitment. Summary Certificate of Completion You will receive a course completion certificate for free as soon as you complete the Leadership & Management course. Module 01: Understanding Management & Leadership 11:50 1: Understanding Management & Leadership Preview 08:50 2: Quiz: Understanding Management & Leadership 03:00 Module 02: Leadership over Yourself 13:30 3: Leadership over Yourself 11:30 4: Quiz: Leadership over Yourself 02:00 Module 03: Creativity and Innovation 21:01 5: Creativity and Innovation 18:01 6: Quiz: Creativity and Innovation 03:00 Module 04: Leadership and Teambuilding 16:43 7: Leadership and Teambuilding 13:43 8: Quiz: Leadership and Teambuilding 03:00 Module 05: Motivation and People Management 20:14 9: Motivation and People Management 18:14 10: Quiz: Motivation and People Management 02:00 Module 06: Communication and Leadership 14:42 11: Communication and Leadership 12:42 12: Quiz: Communication and Leadership 02:00 Module 07: Presentation, One-to-one Interview and Meeting Management 16:20 13: Presentation, One-to-one Interview and Meeting Management 14:20 14: Quiz: Presentation, One-to-one Interview and Meeting Management 02:00 Module 08: Talent Management 24:17 15: Talent Management 21:17 16: Quiz: Talent Management 03:00 Module 09: Strategic Leadership 20:15 17: Strategic Leadership 17:15 18: Quiz: Strategic Leadership 03:00 Who is this course for? This Leadership & Management Course is for anyone serious about their professional development. This course is designed primarily for group leaders, managers at all levels, and business professionals. Students and recent graduates who want to improve their resumes and gain experience are also welcome to enrol in this Course. Requirements There are no specific requirements for this Leadership & Management Course because it does not require any advanced knowledge or skills. Certificates Reed courses certificate of completion Digital certificate - Included Will be downloadable when all lectures have been completed
The innovative Certified Quality Management and Strategic Training ISO 9001 has been compiled with the assistance and expertise of industry professionals. It has been carefully crafted to meet the business requirements needed for an outstanding contribution to this role and the career path beyond it. By enrolling in this tutorial, a significant advantage can be gained by the student for securing their dream job and building an excellent reputation in this sector. This popular Certified Quality Management and Strategic Training ISO 9001 has been designed to help dedicated individuals train to become the absolute best in this business field. Many other entrepreneurs and talented students have already completed this course, and others like it, empowering them to move onto satisfying and rewarding careers. This unique Certified Quality Management and Strategic Training ISO 9001 course is perfectly suited for those dedicated and ambitious individuals who are committed to genuinely becoming the best in the business. The Certified Quality Management and Strategic Training ISO 9001 is recognised and accredited by CPD standards, so all contents are guaranteed to be accurate and reputable, adding valuable competencies and qualifications to a CV, making anyone stand out from other potential candidates or business rivals. For added convenience, the Certified Quality Management and Strategic Training ISO 9001 consists of a range of educational modules that allow study sessions to be organised at any time and any place When the final assessment of the Certified Quality Management and Strategic Training ISO 9001 has been completed, a certificate of completion is supplied to evidence newly acquired skills and knowledge. This will provide a significant boost for job-seeking or entry into a new and exciting career path. The valuable qualification from the Certified Quality Management and Strategic Training ISO 9001 course can help to make all the difference in a dynamic employment sector and can also be validated on our website. We are aware that a student's lifestyles and work ethics may not allow much time for a dedicated study session, so the Certified Quality Management and Strategic Training ISO 9001 has been specifically designed to be taken at a personally selected pace, and the hours that are suited to each individual. Full access is immediately available after registration, and this can be achieved via any online device, and at any global location you are sighted at. Our fully-trained tutors are committed to helping you throughout the course, and will instantly respond to any queries that are sent to them via email.
The journey towards success is not a lone endeavour. To ensure the success of your organisation, first, you need to ensure that you have a team that is aiming for success as well. Our Team Management course can provide you with the necessary skills and knowledge to make you able to manage and lead your team to success. Your ability as a manager to lead and direct a team in order to accomplish tasks and common objectives is known as team management. The essential components of team management include a manager, a team, effective communication, active listening, goal-setting, fostering a happy work environment, and, frequently, project management software to keep everyone on task and organised. This Team Management course can prepare and guide you to foster and hone your skills and knowledge as a team manager. With the help of this course, you can really get ahead of the curve in your professional realm as well as lead your team to success after success. Learning Outcomes After completing this course, you should be able to: Have a basic understanding of management and leadership. Learn how to build and maintain high-performing teams. Recognise the signs of stress and ways to deal with them. Recognise talent and ways to nurture and manage them. Acquire various skills required to be a good team leader, such as effective communication skills, negotiation skills, success planning, conflict management etc. Along with the Team Management course, you also get: Lifetime Access Unlimited Retake Exam & Tutor Support Easy Accessibility to the Course Materials- Anytime, Anywhere - From Any Smart Device (Laptop, Tablet, Smartphone Etc.) 100% Learning Satisfaction Guarantee Our Team Management course is prepared to ensure that you get a comprehensive idea of all the necessary skills required to productively lead your team and organisation. You will also learn how to analyse different business situations and manage them to your advantage. Course Curriculum **Team Management** Module 01: Defining Team Module 02: Understanding Management and Leadership Module 03: Building High Performing Teams Module 04: Motivating Team Members Module 05: Talent Management Module 06: Stress Management and Mental Health Module 07: Succession Planning Module 08: Communication Skills Module 09: Negotiation Techniques Module 10: Managing Change Module 11: Managing Time Module 12: Managing Conflict Module 13: Risk Management Process Module 14: Managing Virtual Teams CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? You don't need to have any extra qualifications in order to complete this course. This course is basically for: Managers Team Leaders Supervisors Heads of Department Business Owners Requirements To enrol in this Team Management course, all you need is a basic understanding of the English Language and an internet connection. Career path The Team Management course can help you shine in various exciting career opportunities, such as: Project Manager: £35,000 to £65,000 per year Operations Manager: £40,000 to £70,000 per year Human Resources Manager: £40,000 to £60,000 per year Team Leader/Supervisor: £25,000 to £40,000 per year Management Consultant: £45,000 to £80,000 per year Business Development Manager: £35K to £65K per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each