Level 3 & 5 Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access
Course overview If you wish to receive more hotel bookings, focus on revenue management. The Fundamentals of Revenue Management course will guide you through implementing revenue management strategies and techniques to grow your hotel business. Effective revenue management helps to understand the market, predict customer demands and implement better pricing strategies. Through The Fundamentals of Revenue Management course, you will get equipped with the fundamental skills to boost hotel revenues. It will educate you on the key performance indicator in hotel revenue management. You will learn the process of forecasting and pricing strategies of hotel revenue management. In addition, you will learn how to build an effective overbooking strategy to increase profitability. Take all the necessary steps to promote your hotel by enrolling right away! Learning outcomes Understand the fundamentals of hotel revenue management Learn about revenue management key performance indicators Learn about the profitable distribution strategy Strengthen your knowledge of pricing in revenue management Learn the overbooking practices for profitability Learn the best practices to promote your hotel Who is this course for Aspiring professionals interested in learning the revenue management strategies to boost hotel sales can take this The Fundamentals of Revenue Management course. The in-demand skills gained from this training will provide excellent opportunities for a career in the hotel industry. Entry Requirement This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over. Good understanding of English language, numeracy and ICT skills are required to take this course. Certification After you have successfully completed the course, you will obtain an Accredited Certificate of Achievement. And, you will also receive a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy for £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why Choose Us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos and materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; United Kingdom & internationally recognized accredited qualification; Access to course content on mobile, tablet and desktop from anywhere, anytime; Substantial career advancement opportunities; 24/7 student support via email. Career Path The Fundamentals of Revenue Management Course provides essential skills that will make you more effective in your role. It would be beneficial for any related profession in the industry, such as: Hotel Manager Reservations and Revenue Manager Hotel General Manager Business Development Manager Hotel Owner The Fundamentals of Revenue Management Module 1. Fundamentals of Hotel Revenue Management 00:18:00 Module 2. Importance of Revenue Management 00:24:00 Module 3. Key Performance Indicator in Revenue Management 00:20:00 Module 4. Forecasting of Hotel Revenue Management 00:23:00 Module 5. Pricing of Hotel Revenue Management 00:24:00 Module 6. Profitable Distribution Strategy 00:19:00 Module 7. Overbooking Practices in Hotel Revenue Management 00:13:00 Module 8. How to Promote your Hotel 00:18:00 Module 9. Customer and Other Essential Factors 00:15:00 Module 10. The Future of Hotel Revenue Management in UK 00:24:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Description: Learning both time and priority management at the same time is very practical since they are both related. This is an example of exercising time and priority management. In this course, not only you would not waste time, but it will maximize your efforts to know about how to manage your time and priorities wisely. This would help you figure out how to do priority management for yourself and your company or organization as well. Since this course could provide you with all of these, then you don't have to think about it and register now to start. This course will provide you with the skills, knowledge and information of effective time and priority management. Who is the course for? Anyone is interested in learning about time and priority management. People who have an interest in knowing how managing time and priority works. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Advanced Diploma in Time and Priority Management is a useful qualification to possess, and would be beneficial for the following careers: Businessmen Entrepreneur Executive Director Management Consultant Top Executive. Managing Time Module One - Getting Started 00:30:00 Module Two - Setting SMART Goals 01:00:00 Module Three - Prioritizing Your Time 01:00:00 Module Four - Planning Wisely 01:00:00 Module Five - Tackling Procrastination 01:00:00 Module Six - Crisis Management 01:00:00 Module Seven - Organizing Your Workspace 01:00:00 Module Eight - Delegating Made Easy 01:00:00 Module Nine - Setting a Ritual 01:00:00 Module Ten - Meeting Management 01:00:00 Module Eleven - Alternatives to Meetings 00:30:00 Module Twelve - Wrapping Up 01:00:00 Level 3 Diploma in Time Management- Activities 00:00:00 Priority Management Identify Your Priorities 01:00:00 The Difference Between Wants And Needs 01:00:00 Hot to Get Spending Under Control 01:00:00 You Have To Pay Yourself 00:30:00 Tips To Budgeting 01:00:00 Managing Time & Priority Where Do You Spend Your Time 01:00:00 Managing Tasks 01:00:00 Planning 01:00:00 Goals 01:00:00 Tips From The Gurus 01:00:00 Wrapping Up 00:15:00 Mock Exam Mock Exam - Advanced Diploma in Time Priority Management 00:20:00 Final Exam Final Exam - Advanced Diploma in Time Priority Management 00:20:00
Overview From financial planning to risk management, a wealth manager has to carry out a wide range of duties. Learn the skills to fulfil these responsibilities with expertise from the exclusive Wealth Management Training course. This online training program will help you grasp the core skills within a few steps. The course is divided into 10 comprehensive modules, where each of the modules will cover different areas of wealth management. In the first module, you will develop a basic understanding of wealth management. The next three modules will cover asset management, financial management and risk management. Then you will learn the fundamentals of diversification, investment management and portfolio management. The course will end with lessons on taxation and estate planning. Course Preview Learning Outcomes Learn about the different aspects of wealth management Understand the core principles of asset management and financial management Develop the skills required for identifying and handling financial risks Familiarise yourself with the process of investment management Grasp a clear understanding of wealth management and taxation essentials Know the process of estate management Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn from This Course? Asset Management Financial Planning Risk Management Taxation Who Should Take this Wealth Management Training Course? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Wealth Management Training is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Wealth Management Training Certification After completing and passing the Wealth Management Training successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Pathâ This exclusive Wealth Management Training course will equip you with effective skills and abilities and help you explore career paths such as Wealth Manager Financial Planner Financial Advisor Estate Planner Module 01: Introduction to Wealth Management Introduction to Wealth Management 00:35:00 Module 02: Asset Management Asset Management 00:25:00 Module 03: Financial Planning Financial Planning 00:20:00 Module 04: Risk and Return Risk and Return 00:35:00 Module 05: Diversification Diversification 00:30:00 Module 06: Investment Management Investment Management 00:25:00 Module 07: Portfolio Management - I Portfolio Management-1 00:25:00 Module 08: Portfolio Management - II Portfolio Management- II 00:25:00 Module 09: Wealth Management and Taxation Wealth Management and Taxation 00:30:00 Module 10: Estate Planning Estate Planning 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Course Overview Strategic management helps develop a sustainable business model to ensure success. This Executive Strategy and Management course is specially designed for executives and managers to plan and implement winning organisational strategies. The course will introduce the concepts and techniques of strategic management to develop and implement successful business strategies. Here, you will gain valuable insights into the strategy fundamentals and identify the core competencies of strategic managers for business growth. In addition, you'll determine the factors that influence strategic planning and discover the strategic management tools and concepts to create and drive strategic objectives within your organisation. Learning Outcomes Learn how to develop and implement a successful strategic plan Identify the essential components of strategic planning Determine how to derive a strategy from a company's vision and mission Identify what makes a successful business strategy Acquire strategic thinking competencies Who is the Project Management Fundamentals Course for? This Executive Strategy and Management course is perfect for aspiring professionals in the relevant industry, such as people with careers in: People who are in decision-making positions Executives and managers People aspiring to become managers. Professionals with direct experience in managing a team. People looking to change careers and learn new skills Those interested in learning more about executive Strategy & Management Why Choose this Diploma in Project Management Fundamentals Course? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result UK & internationally recognised accredited qualification Access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities 24/7 student support via email. Entry Requirement This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. A good understanding of the English language, numeracy, and ICT are required to attend this course. Assessment At the end of the course, you will be required to sit for an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Executive Strategy and Management Module 01: Strategy Fundamentals 00:30:00 Module 02: Strategic Planning Competencies 00:20:00 Module 03: Executive Strategy and Management 00:55:00 Certificate & Transcript Order Your Certificates and Transcripts 00:00:00
Learn about HR Management from industry experts and boost your professional skill. This HR Management course will enhance your skill and make you ready for the job market. You'll get expert opinions about the best practices and problems of HR Management. You'll also gain the skills of HR Management to excel in your job and tips to master professional skills in no time. You'll be connected with the community of HR Management professionals and gain first-hand experience of HR Management problem-solving. The HR Management is self-paced. You can complete your course and submit the written assignment in your suitable schedule. After completing the HR Management, you'll be provided with a CPD accredited certificate which will boost your CV and help you get your dream job. This HR Management will provide you with the latest information and updates of HR Management. It will keep you one step ahead of others and increase your chances of growth. Why buy this HR Management? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the HR Management there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This HR Management does not require you to have any prior qualifications or experience. You can just enrol and start learning. Prerequisites This HR Management was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This HR Management is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Section 1: Introduction Unit 1: Welcome to the Course 00:05:00 Unit 2: Course Highlights 00:03:00 Unit 3: Quick Activity 00:02:00 Section 2: Core Concepts Unit 1: What does Talent Management Mean 00:06:00 Unit 2: Steps for Talent Management Process 00:05:00 Unit 3: Meaning of Talent Acquisition 00:06:00 Unit 4: 4 Tips to Hire the Best Employees 00:06:00 Unit 5: Training & Developing Employees + Quick Tips 00:05:00 Unit 6: Why Companies Spend Million Dollars in Training & Development 00:04:00 Unit 7: Why Employee Retention is Important for a Company 00:03:00 Unit 8: Employee Retention Techniques 00:07:00 Section 3: Best Employee Retention Strategies That Actually Work Unit 1: Why These Strategies Are So Useful 00:01:00 Unit 2: 1st Retention Strategy 00:06:00 Unit 3: 2nd Retention Strategy 00:11:00 Unit 4: Quick Activity - Here's How to Use It 00:01:00 Section 4: Employee Benefits & Retention Strategies Used by World's Top Companie Unit 1: Section Introduction 00:01:00 Unit 2: How Google Takes Care of its Employees 00:12:00 Unit 3: How Microsoft Retains it's Employees 00:06:00 Unit 4: Key Takeaway 00:04:00 Section 5: Practical Tips to Retain Employees in Your Organisation Unit 1: Offer Quick Incentives 00:03:00 Unit 2: Show Career Growth 00:02:00 Unit 3: Praising & Rewarding 00:02:00 Unit 4: Make it Convenient 00:03:00 Unit 5: Sponsor Education 00:02:00 Section 6: Bonus Section: Building a Strong Relation with Employees Unit 1: 3 Words to Retain Your Best Employees 00:03:00 Section 7: Conclusion Unit 1: Conclusion 00:01:00 Resources Resources - HR Management 00:00:00 Assignment Assignment - HR Management 00:00:00
Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Give a compliment to your career and take it to the next level. This Transport Management will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this Transport Management will help you keep ahead of the pack. The Transport Management incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and knowledge, reaching out to the level of expertise required for your position. Further, this Transport Management will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your profession while at the same time it outlines essential career insights in this job sector. Consequently, you'll strengthen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the course, you can equip yourself with the essentials to keep you afloat into the competition. Along with thiscourse, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. This Bundle Consists of the following Premium courses: Course 01: Transport Management Diploma Course 02: Import/Export Processing Course 03: Logistic Management Course 04: Vehicle Routing Problem with Spreadsheet Course 05: Airport Management Level 3 Course 06: Port Management Diploma Course 07: Traffic Marshal Course 08: Driver Safety Awareness Certificate - CPD Certified Course 09: Driving Instructor Course 10: Car Mechanic and Repair Training Course 11: Emergency First Aid and Incident Management at Work As one of the top course providers in the UK, we're committed to providing you with the best educational experience possible. Our industry experts have designed the Transport Management to empower you to learn all at once with accuracy. You can take the course at your own pace - anytime, from anywhere. So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this Transport Management: One payment, but lifetime access to 11 CPD courses Certificate, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Get 24/7 help or advice from our email and live chat teams Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificates: Free (Previously it was £10*11= £110) Hard Copy Certificates: Free (Previously it was £20*11= £220) Curriculum of the Bundle Course 01: Transport Management Diploma Module 01: Introduction Module 02: The UK's Travel Infrastructure - Road and Rail Module 03: Road Freight and Transport Management Module 04: Passenger Road Transport and its Management Module 05: Rail and Transport Management Module 06: Transport Management for Ports and Inland Waters Module 07: Transport Management for Airlines Module 08: Trends, Challenges and Best Practice And Much More..... Course 02: Import/Export Processing Module 01: Introduction to Import Export Module 02: Organising the Import Export Operation Module 03: Products for Your Import Export Business Module 04: Target the Marketing and Find Your Customers Module 05: Searching, Marketing, and Distribution Module 06: Documentation and Supply Chain Management Module 07: Pricing, Payment and Shipping Procedure Module 08: Necessary Tools for Trading Course 03: Logistic Management Module 01: Introduction to Logistic Management Module 02: Planning Framework for Logistics Module 03: Supply Chain Management Module 04: Logistics Management and Organisation Module 05: Sourcing, Purchasing, and Procurement Module 06: Channels of Distribution Module 07: Supplier Relationship Management Module 08: Inventory Planning and Management Module 09: Principles of Warehousing And Much More..... Course 04: Vehicle Routing Problem with Spreadsheet Introduction VRP Variants Conclusion Course 05: Airport Management Level 3 Module 01: Introduction to Airport Management Module 02: Airport Customer Service Module 03: Passenger Terminal Management Module 04: Airport Components Module 05: Airport Peaks and Airline Scheduling Module 06: Cargo Management Module 07: Aviation Noise Control Module 08: Weather Control Module 09: Sustainable Airport Management Module 10: Security Management Module 11: Innovation and Growth Course 06: Port Management Diploma Module 01: Introduction to Port Module 02: Legal Aspects of Port Module 03: Introduction to Port Management Module 04: Port Management: Planning & Performance Module 05: Port Management: Safety & Security Module 06: Environmental Risks & Protection Module 07: Port Equipment Module 08: Growth & Development of Port Module 09: Cargoes and Ships Course 07: Traffic Marshal Module 01: Introduction to Traffic Marshalling Module 02: Traffic Management Module 03: Temporary Traffic Control Module 04: Traffic Risk Assessment Module 05: Vehicle Signaling Module 06: Reversing Vehicles Module 07: Health and Safety Course 08: Driver Safety Awareness Certificate - CPD Certified Introduction to Safe Driving Reading the Signals and Marks on the Road Pre-Journey Safety Check (Vehicle and Driver) Safe Driving Tactics for Driving in the UK Driving in Poor Condition Driving and Human Health In the Events of Accidents and Breakdowns Laws and Policies Involving Road Safety Course 09: Driving Instructor Module 01: The Driving Instructor Module 02: Structured Driver Training Module 03: The ADI Exams Module 04: Communication Skills and Dealing with a New Client Module 05: Learning to Drive Module 06: Driving Large Vehicles Module 07: Assessment Items Module 08: Disabilities and Impairments Course 10: Car Mechanic and Repair Training Module 01: Safety Rules & Introduction to Tools Module 02: General Maintenance for Car Mechanics Module 03: Dashboard Indicator Lights Module 04: Tyres Module 05: Internal Combustion Engines & Engine Oil Module 06: The Cooling System Module 07: The Fuel System Module 08: The Electrical System Module 09: The Drive Train Module 10: Brakes Module 11: Buying a Car Course 11: Emergency First Aid and Incident Management at Work Introduction to Workplace First Aid Legal Framework for Workplace First Aid Incident Management at Work Primary Survey Secondary Survey Basic First-Aid Techniques Dealing with Minor Injuries at the Workplace Secondary Illness Loss of Responsiveness and CPR Secondary Illness Breathing Problems Secondary Illnesses and Injuries Dealing With Fractures and Dislocations Call for an Emergency CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Transport Management bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Transport Management is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various expertise will increase the value in your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included
The 3-day course is designed to deliver a complete knowledge of the PRINCE2® 7th Edition methodology to the participants. The course prepares you for the exam to obtain the international PRINCE2® 7th Edition Foundation certificate issued by the accrediting organization. PRINCE2® 7th Edition Foundation course offered by Advised Skills Ltd is accredited by PeopleCert, on behalf of AXELOS, based upon Partner's Agreement and complies with the accreditation requirements.
Sessions Note that this will be a three-day course run on consecutive days and the date of day one is shown in the booking system schedule. Online event This online course will be delivered using CISCO Webex. You will need to have a good internet connection, a suitable device with a camera and microphone such as a laptop, and headphones. Level of study This Level 5 programme is the equivalent standard of a unit of a foundation degree or a unit of a first year of an honours degree. Details Students will gain a comprehensive knowledge and understanding of: The principles and objectives of Risk & Resilience management The legal and regulatory requirements and the role of the regulators in respect of Risk & Resilience, including the emergence of Cyber threat The interconnected impacts that changes in Risk & Resilience make The effect of climate change on Risk & Resilience strategy The objective and purposes of a Company’s risk and resilience strategy and management structure Where Risk & Resilience management sits in the company organisational structure The decision-making process in terms of Risk & Resilience management The role and nature of risk financing and the variables that influence the process The importance of building resilience in the context of Cyber threat The principles of Risk & Resilience and its relationship to contingency planning The use and merits of quantitative and qualitative techniques in risk and resilience management How to reduce risks to personnel and the business via the emergency and business continuity planning process How to understand individuals’ risk perception behaviours The factors that influence group attitudes to risk-taking The practical meaning of business resilience and its role in disaster recovery The range of technologies and the techniques for gathering data available to assist the management of Risk & Resilience The use of probability theory and the use of normal and binomial distribution numerical methods in Risk & Resilience management The principles of scenario planning in relation to Risk & Resilience The principles of Risk, Resilience and contingency planning in commissioning assets The principles of supply chain management in relation to risk and resilience The role of logistics in relation to Risk & Resilience How to prepare the business for pre and post-emergency situations Instructions This online course will be delivered using CISCO Webex. You will need to have a suitable device with a camera and microphone such as a laptop. If you have any questions about what is required please contact us on enquiries@learninganddevelopment.associates. Qualification All learners taking the qualification will need to produce identification to enable ProQual registration. This can take the form of a: Passport Driving Licence Construction Skills Certification Scheme Card (CSCS Card) Construction Plant Competence Scheme Card (CPCS Card) If none of the above are available to the learner, a photograph with a statement confirming their identity, dated and signed, along with a utility bill, would be acceptable.
24-Hour Flash Sale! Prices Reduced Like Never Before!! In an era where customer loyalty is gold, understanding Customer Relationship Management (CRM) becomes essential for any business aspiring to thrive in the long run. In the UK, studies have shown that acquiring a new customer can be up to five times more expensive than retaining an existing one, highlighting the significant role of CRM in business strategies today. For this, the CRM: Customer Relationship Management at QLS Level 4 course has been designed to equip you with the skills and knowledge needed to excel in this critical field. This course explores CRM, beginning with an introduction to its importance in contemporary business. You'll learn about the Fundamentals of CRM, Strategies for Effective Implementation, and the crucial role of Data Analysis in understanding Customer Behaviour. The curriculum also covers the technical aspects of Managing Databases and the skills needed to deepen Customer Relationships and handle complaints proficiently. Moreover, a forward-looking module on the future of CRM prepares you for emerging trends and technologies in the field. Learning Outcomes of CRM - Customer Relationship Management Course: Define and explain the core principles of Customer Relationship Management (CRM). Implement effective CRM strategies to enhance customer satisfaction. Utilise data analysis and databases to gain actionable customer insights. Develop techniques for deepening customer relationships and fostering loyalty. Employ best practices for handling customer complaints professionally. Explore emerging trends and the future of CRM technology. This program is your key to unlocking long-term customer loyalty and driving business growth. By understanding and applying the principles taught in this CRM course, you'll be well-equipped to contribute to your organisation's success and advance your career. Enrol today in this CRM - Customer Relationship Management at QLS Level 4 course and gain the knowledge and expertise to become a customer service prodigy! Why Prefer this Customer Relationship Management Course? Get a chance to order a QLS Endorsed Certificate upon completion of the course Get a Free Student ID Card with CRM Training The CRM course is Affordable and Simple to understand Lifetime Access to the CRM course materials The CRM course comes with 24/7 tutor support **** Course Curriculum **** Diploma in Customer Relationship Management at QLS Level 4 Module 01: Introduction to Customer Relationship Management (CRM) Module 02: Fundamentals Module 03: Strategies Module 04: Data Analysis Module 05: Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future Assessment Process Once you have completed all the modules on the CRM - Customer Relationship Management course, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. After passing the exam, you will be able to request a certificate with additional cost that has been endorsed by the Quality Licence Scheme. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this course. This course is ideal for: Marketing professionals Sales executives Customer service staff CRM enthusiasts Requirements You will not need any prior background or expertise to enrol in this CRM Course. Career path After completing this course, you are to start your career or begin the next phase of your career. CRM Manager - £35,000 to £60,000 Customer Service Manager - £30,000 to £50,000 Sales Manager - £32,000 to £70,000 CRM Systems Administrator - £25,000 to £40,000 Certificates CPD Accredited Certificate Digital certificate - £12.99 Diploma in Customer Relationship Management at QLS Level 4 Hard copy certificate - £99 After successfully completing the Diploma in Customer Relationship Management at QLS Level 4 course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 99 GBP inside the UK 109 GBP (including postal fees) for international delivery CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)