25412 Management courses in Garforth delivered Online

This Construction Management course comprehensively observes the complete cycle of construction projects from inception to handover. The content is multidisciplinary, observing aspects of site investigation, cost estimation, cost management, materials management, and legal terms. This Diploma in Construction Management at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development & career progression more accessible than ever! Why Prefer This Construction Management Course? Opportunity to earn certificate a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS after completing the Construction Management course Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. This Construction Management course will form a necessary reference for you in every step you face in your construction project. This course starts by introducing the nature of construction projects, Project Life Cycle and Success, and Elements and Factors influencing Cost Estimation. This course looks over the initial requirements of a project, the plot dedicated, the budget estimation, and other preliminary activities required by every project client before commencement. Then looks at the project design phase, along with the Planning and Equipment management. Next is Stock Control, along with details of Supply Chain Management. The next step observed is the site activities, which are briefed in sequence. In short, the Construction Management course provides a complete look over the entire process of a construction project starting from scratch. The content of this course provides the fundamental and advanced knowledge all stakeholders of the projects need to know. Registering on Construction Management will give you instant access to our expert-level course content, arming you with the tools you need to learn a new skill with ease. This course is self-paced, meaning you can study when it suits you. This course is split into amazing and in-depth modules, allowing you to easily learn and retain information. Enrolling on the course will ensure that you land your dream career faster than you thought possible. Key Topics to be covered: Learn everything there is to know about the business. Recognise how to carry out a fresh building plan from start to finish. Study how to finance and budget for building supplies. Know how to do a preliminary site investigation and organise a site. Understand how to arrange and organise the storage of required equipment. Develop the skills needed to deal successfully with merchants. Master the ability to locate the most appropriate supply source. Enhance your knowledge of life cycle procurement analysis. Investigate the complexities of different stock control phases. Improve your understanding of how to run an effective supply chain. Have a good understanding of quality control and customer service. Illustrate a strong understanding of building rules and regulations in the United Kingdom. Study human resources as well as risk managing. *** Course Curriculum *** Here is the curriculum breakdown of the course: Module 01: Introduction Module 02: Project Life Cycle and Success Module 03: Cost Management Module 04: Preliminary Site Investigation and Site Organisation Module 05: Site Management Module 06: Cost Estimation Module 07: Elements and Factors influencing Cost Estimation Module 08: Planning and Management of Equipment Module 09: Construction Materials Management Module 10: Vendor Analysis in Construction Management Module 11: Construction Procurement Module 12: Stock Control Module 13: Supply Chain Management Module 14: The Main Participators Module 15: Quality Assurance and Customer Care Module 16: Legal Aspects of Contracting Module 17: Human Resources Management Module 18: Risk and Value Module 19: Communications, Information and Documentation of Construction Module 20: Health and Safety in Construction Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam.Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Diploma in Construction Management at QLS Level 5 course exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this course. This course is open to everybody. Career path After completing this course, you are to start your career or begin the next phase of your career in this field. This course will open up a world of new career opportunities for you. For example - Cost Estimator Construction Manager Facilities Manager Building Surveyor These positions usually pay between £15,000 and £50,000 a year. Certificates Certificate of completion Digital certificate - £10 Diploma in Construction Management at QLS Level 5 Hard copy certificate - £119 Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Construction Management at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 119 GBP inside the UK 129 GBP (including postal fees) for International Delivery Certificate Accredited by CPDQS 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International Delivery)

This course will teach you the fundamentals of HR management, employee relations, and talent acquisition. You will learn how to create effective recruitment strategies, handle employee issues, and develop your own HR career. This course is suitable for anyone who works in HR, wants to become an HR professional, or manages a team of employees. You will also receive a recognised CPD certificate upon completion of the course.

Dive deep into the world of Hospitality Compliance Management with our comprehensive course. Whether it's understanding the intricacies of food safety, ensuring guests' safety and security, or mastering data protection, this course has it all. Embrace a holistic approach to the hospitality sector, ensuring every facet of your establishment abides by legal and ethical standards. Ensuring compliance in the hospitality sector is paramount, and it goes beyond just serving safe food. From environmental considerations to the responsible serving of alcohol, our modules provide thorough knowledge. As you progress, delve into the critical areas of audits and training programmes, ensuring you stay ahead in the ever-evolving compliance landscape. Learning Outcomes Understand the fundamental concepts of Hospitality Compliance Management. Gain insights into the legalities and best practices of food safety and hygiene. Grasp the essentials of safety, security, and environmental compliances in hospitality. Learn the importance and nuances of alcohol, beverage, and data protection compliances. Acquire knowledge on how to effectively audit and implement training programmes for compliance. Why buy this Hospitality Compliance Management Course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success Who is this Hospitality Compliance Management Course for? Aspiring managers aiming to lead in the hospitality sector. Current hospitality managers seeking to enhance their compliance knowledge. Professionals in the food and beverage industry focusing on best practice compliances. Data protection officers in the hospitality industry. Environmental consultants working with hospitality establishments. Career path Hospitality Compliance Manager: £40,000 - £55,000 Food Safety Officer: £25,000 - £35,000 Safety and Security Supervisor: £28,000 - £40,000 Environmental Compliance Specialist: £30,000 - £45,000 Beverage Compliance Officer: £27,000 - £38,000 Data Protection Officer (Hospitality): £50,000 - £65,000 Prerequisites This Hospitality Compliance Management Course does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 1: Introduction to Hospitality Compliance Management Introduction to Hospitality Compliance Management 00:16:00 Module 2: Food Safety and Hygiene Compliance Food Safety and Hygiene Compliance 00:19:00 Module 3: Safety and Security Compliance Safety and Security Compliance 00:21:00 Module 4: Environmental Compliance Environmental Compliance 00:16:00 Module 5: Alcohol and Beverage Compliance Alcohol and Beverage Compliance 00:17:00 Module 6: Data Protection and Privacy Compliance Data Protection and Privacy Compliance 00:23:00 Module 7: Compliance Audits and Training Programmes Compliance Audits and Training Programmes 00:21:00

Step into the fast-paced world of hospitality management with this comprehensive course. Covering everything from front office operations to e-hospitality, this course equips you with the skills needed to excel in various hospitality roles. Learn to manage service quality, master marketing strategies, and navigate financial aspects in the industry.

The journey towards success is not a lone endeavour. To ensure the success of your organisation, first, you need to ensure that you have a team that is aiming for success as well. Our Team Management course can provide you with the necessary skills and knowledge to make you able to manage and lead your team to success. Your ability as a manager to lead and direct a team in order to accomplish tasks and common objectives is known as team management. The essential components of team management include a manager, a team, effective communication, active listening, goal-setting, fostering a happy work environment, and, frequently, project management software to keep everyone on task and organised. This Team Management course can prepare and guide you to foster and hone your skills and knowledge as a team manager. With the help of this course, you can really get ahead of the curve in your professional realm as well as lead your team to success after success. Learning Outcomes After completing this course, you should be able to: Have a basic understanding of management and leadership. Learn how to build and maintain high-performing teams. Recognise the signs of stress and ways to deal with them. Recognise talent and ways to nurture and manage them. Acquire various skills required to be a good team leader, such as effective communication skills, negotiation skills, success planning, conflict management etc. Along with the Team Management course, you also get: Lifetime Access Unlimited Retake Exam & Tutor Support Easy Accessibility to the Course Materials- Anytime, Anywhere - From Any Smart Device (Laptop, Tablet, Smartphone Etc.) 100% Learning Satisfaction Guarantee Our Team Management course is prepared to ensure that you get a comprehensive idea of all the necessary skills required to productively lead your team and organisation. You will also learn how to analyse different business situations and manage them to your advantage. Course Curriculum **Team Management** Module 01: Defining Team Module 02: Understanding Management and Leadership Module 03: Building High Performing Teams Module 04: Motivating Team Members Module 05: Talent Management Module 06: Stress Management and Mental Health Module 07: Succession Planning Module 08: Communication Skills Module 09: Negotiation Techniques Module 10: Managing Change Module 11: Managing Time Module 12: Managing Conflict Module 13: Risk Management Process Module 14: Managing Virtual Teams CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? You don't need to have any extra qualifications in order to complete this course. This course is basically for: Managers Team Leaders Supervisors Heads of Department Business Owners Requirements To enrol in this Team Management course, all you need is a basic understanding of the English Language and an internet connection. Career path The Team Management course can help you shine in various exciting career opportunities, such as: Project Manager: £35,000 to £65,000 per year Operations Manager: £40,000 to £70,000 per year Human Resources Manager: £40,000 to £60,000 per year Team Leader/Supervisor: £25,000 to £40,000 per year Management Consultant: £45,000 to £80,000 per year Business Development Manager: £35K to £65K per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Overview Attain the best online training possible to become a sought-after manager who can steer Hotels and Hospitality services in successful directions. This Hospitality and Hotel Revenue Management Advanced Diplomacourse is designed to coach you in every aspect and element of Hospitality responsibilities and guarantees you are able to deliver outstanding customer service. The course is designed to prepare for the demands of customers in Hotels, and also such other events or locations, such as cruise ships, popular bars or clubs, restaurants, and high-profile tourist destinations. You will learn how to recruit and train staff, maintain housekeeping, upkeep a facility, and organise large-scale events and the appropriate catering. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Hospitality and Hotel Revenue Management Advanced Diploma. It is available to all students, of all academic backgrounds. Requirements Our Hospitality and Hotel Revenue Management Advanced Diploma is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 2 sections • 22 lectures • 07:08:00 total length •Module 01: Introduction to Hospitality Management: 00:24:00 •Module 02: An Overview of Hotel Industry: 00:18:00 •The Process of Selection and Recruitment in Hospitality Industry: 00:21:00 •The Process of Development and Training in Hospitality Industry: 00:24:00 •Module 05: Management of Front Office Operations: 00:19:00 •Management of Housekeeping, Engineering and Security Operations: 00:27:00 •Management of Food and Beverage Operations: 00:20:00 •Management of Service Quality in Hospitality Industry: 00:20:00 •Marketing in Travel and Tourism Business: 00:24:00 •Module 10: Accounting in Hospitality Industry: 00:26:00 •Module 11: Customer Satisfaction: 00:20:00 •Module 12: E-Hospitality and Technology: 00:22:00 •Module 1. Fundamentals of Hotel Revenue Management: 00:16:00 •Module 2. Importance of Revenue Management: 00:20:00 •Module 3. Key Performance Indicator in Revenue Management: 00:18:00 •Module 4. Forecasting of Hotel Revenue Management: 00:21:00 •Module 5. Pricing of Hotel Revenue Management: 00:22:00 •Module 6. Profitable Distribution Strategy: 00:07:00 •Module 7. Overbooking Practices in Hotel Revenue Management: 00:10:00 •Module 8. How to Promote your Hotel: 00:15:00 •Module 9. Customer and Other Essential Factors: 00:13:00 •Module 10. The Future of Hotel Revenue Management in UK: 00:21:00

Project Leadership Skills (Virtual) To be effective within an organization, project managers need to have a wide variety of skills and abilities. Included among these are: creating and executing on a vision; motivating others; influencing without authority; networking; communicating up, down and laterally; negotiating; managing stakeholders; and managing conflict. This highly interactive workshop focuses on building the soft skills that are critical to leading a team and creating sustainable business change. Participants will gain insight into the social science as well as the brain science behind motivating and empowering others. They will learn and experiment with a variety of influencing strategies and tactics. Working in pairs as well as small groups, they will collaborate with others to brainstorm, share experiences, and apply concepts to everyday challenges. Participants will also discover their personal communication preferences, strengths, and blind spots and will gain insight into how best to communicate with others they find 'difficult.' They will gain insight into managing the people side of change, learning strategies for dealing with each step in the process. Hands-on negotiation and conflict management activities enhance the theoretical learning, grounding it in real life and making it actionable. Interweaving role play with experiential learning and group activities, this course will help participants refine a skill set that is invaluable to their organization, and one that transfers easily across their professional and personal lives. What you will Learn At the end of this course, you will be able to: Explain the importance of vision in driving motivation and engagement Apply science-based research to better motivate those around you Strategically leverage both personal and positional power to achieve positive project results Determine influencing and networking strategies needed for personal growth Identify ways to problem solve communication challenges when others have different personality styles Connect stakeholder expectations to project success criteria Assess key stakeholders across various dimensions of complexity Apply the four rules of principled negotiation to a real-life conflict situation Recognize key aspects of a physiological response to conflict Utilize selected tools and techniques to 'defuse' an emotional situation Leverage various strategies and tactics to successfully deal with ambiguity at work Getting Started / Foundation Concepts Introductions Course structure, goals, and objectives Beginning a personal action plan Managing Vision and Purpose / Motivating Others Communicating and aligning around vision Tying the present to the future The importance of purpose The art and science of motivation Networking and Influencing Positive politics and project success Types of power within organizations Power and influence Networking best practices Communication The medium and the message Personality and communication styles Communication challenges Stakeholder Management and Negotiation Identifying stakeholders Analyzing stakeholders Negotiation basics Principled negotiation Conflict Management Dynamics of conflict The anatomy of conflict Conflict management approaches and tools Dealing with ambiguity

Businesses at all levels become more dependent on outsourcing as a result supply chains are becoming more complex. Even the smallest businesses now rely on third parties to run their daily operations, making them unable to operate independently. Alternatively, every business relies on countless other businesses to function. Problems and inefficiencies are more likely to arise as supply chains become more complex. Organisations all over the world highly value the abilities, skills, and competencies of skilled supply chain managers. Through this Diploma in Supply Chain Management, you will gain a solid understanding of the importance of effective supply chains for modern businesses and learn how to manage inventory, transport and delivery, procurement, production, and delivery efficiency. Learn the duties of the job as a professional supply chain manager and earn a certificate in supply chain management that could improve your career opportunities! Why Choose Diploma in Supply Chain Management Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. Detailed Course Curriculum of this Diploma in Supply Chain Management Course: Module 1: Principles of Supply Chain Management Module 2: Supply Chain Strategy: The Big Picture Module 3: Customer Service: The Ultimate Goal of Supply Chain Management Module 4: Demand Planning and Forecasting Module 5: Inventory Control and Planning Module 6: Warehouse Module 7: Transportation Planning Module 8: Sourcing Module 9: Logistics Intermediaries Module 10: Global Supply Chain Management Module 11: Legally, Ethically, and Socially Responsible Supply Chain Practises Module 12: Measuring the Supply Chain Performance Module 13: Emerging Technology in Supply Chain Management Assessment Method After completing each module of the Diploma in Supply Chain Management, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Diploma in Supply Chain Management course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Diploma in Supply Chain Management is ideal for anyone interested in pursuing a career in supply chain management. Undergraduate students can also take this course to develop a foundation in supply chain management. Requirements There are no specific requirements for this Diploma in Supply Chain Management course because it does not require any advanced knowledge or skills. Career path With the help of this Diploma in Supply Chain Management, you will be able to seek several promising career opportunity. Certificates Certificate of completion Digital certificate - Included

Our best-selling Airport Management Course will deliver all the necessary training needed for you to succeed in the world of aviation. The wide range of managerial skills and knowledge will be yours to master as you work through this expertly written tutorial, learning how to implement procedures and control all the elements of a busy airport. This guide will empower you to become a major part of the continued success of the UK's flight economy.  You will be trained in providing excellent customer service, alongside learning the critical administration skills needed to manage terminals, move cargo, and safely schedule flights. Sustainability and environmental concerns are covered, alongside other primary concerns such as security and extreme weather protection. By the time you reach the final assessment, you will have gained a full understanding of the complex infrastructure of an airport and what is needed to keep it operating. The Airport Management Course provides the full package as regards the information needed to keep a flight business running smoothly and every terminal fully operational at all times. Whether you run a private airfield or are a significant administrator in a large commercial airport, these online modules provide an excellent way to garner the training needed to excel in this business. The interactive exercises and displays will ensure that all the lessons will stay with you and seamlessly add new abilities to your CV, enabling your career in airport management to really take off.  Why choose this Airport Management Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Who is this course for? This course is aimed at those individuals who work in administration or management in a commercial or private airport. Those with interest in civil aviation may well benefit from the knowledge contained also. Career path The training offered by the Airport Management Course will be of great use to those working within airport administration, or associated positions. Therefore, it will significantly enhance the careers or roles of: Airport Manager Airport Regulation Officer Terminal or Station Manager Aviation Placement Aviation Centre Maintenance Civil Aviation Enthusiast Course Content Module 1: Introduction to Airport Management Introduction to Airport Management 00:15:00 Module 2: Airport Customer Service Airport Customer Service 00:11:00 Module 3: Passenger Terminal Management Passenger Terminal Management 00:15:00 Module 4: Airport Components Airport Components 00:16:00 Module 5: Airport Peaks and Airline Scheduling Airport Peaks and Airline Scheduling 00:17:00 Module 6: Cargo Management Cargo Management 00:15:00 Module 7: Aviation Noise Control Aviation Noise Control 00:10:00 Module 8: Weather Control Weather Control 00:15:00 Module 9: Sustainable Airport Management Sustainable Airport Management 00:16:00 Module 10: Security Management Security Management 00:16:00 Module 11: Innovation and Growth Innovation and Growth 00:16:00 Mock Exam Mock Exam - Airport Management Course 00:20:00 Final Exam Final Exam - Airport Management Course 00:20:00 Assignment Assignment - Airport Management Course 2 weeks, 1 day Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

ITIL® 4 Specialist: High Velocity IT: Virtual In-House Training The ITIL® 4 Specialist: High-Velocity IT module is part of the Managing Professional stream for ITIL® 4. Candidates need to pass the related certification exam for working towards the Managing Professional (MP) designation. This course is based on the ITIL® 4 Specialist: High-Velocity IT exam specifications from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, candidates acquire the relevant knowledge required to pass the certification exam. This module addresses the specifics of digital transformation and helps organizations to evolve towards a convergence of business and technology, or to establish a new digital organization. It was designed to enable practitioners to explore the ways in which digital organizations and digital operating models function in high-velocity environments. Working practices such as Agile and Lean, and technical practices and technologies such as Cloud, Automation, and Automatic Testing are included. What You Will Learn At the end of this course, participants will be able to: Understand concepts regarding the high-velocity nature of the digital enterprise, including the demand it places on IT. Understand the digital product lifecycle in terms of the ITIL operating model. Understand the importance of the ITIL guiding principles and other fundamental concepts for delivering high-velocity IT. Know how to contribute to achieving value with digital products. Course Introduction Let's Get to Know Each Other Course Learning Objectives Target Audience Characteristics ITIL® 4 Certification Scheme Course Components Course Agenda Module-End Exercises Exam Details Introduction to High-Velocity IT High-Velocity IT Digital Technology Digital Organizations Digital Transformation High-Velocity IT Approaches Relevance of High-Velocity IT Approaches High-Velocity IT Approaches in Detail High-Velocity IT Operating Models Introduction ITIL® Perspective High-Velocity IT Aspects High-Velocity IT Applications ITIL® Building Blocks for High-Velocity IT Digital Product Lifecycle Service Value Streams Four Dimensions of Service Management ITIL® Management Practices High-Velocity IT Culture Key Behavior Patterns ITIL® Guiding Principles Supporting Models and Concepts for Purpose Ethics Design Thinking Supporting Models and Concepts for People Reconstructing for Service Agility Safety Culture Stress Prevention Supporting Models and Concepts for Progress Working in Complex Environments Lean Culture ITIL® Continual Improvement Model High-Velocity IT Objectives and Techniques High-Velocity IT Objectives High-Velocity IT Techniques Techniques for Valuable Investments Prioritization Techniques Minimum Viable Products and Services Product / Service Ownership A/B Testing Techniques for Fast Developments Basic Concepts Related to Fast Development Infrastructure as Code Reviews Continual Business Analysis Continuous Integration / Continuous Delivery (CI/CD) Continuous Testing Kanban Techniques for Resilient Operations Introduction to Resilient Operations Technical Debt Chaos Engineering Definition of Done Version Control Algorithmic IT Operations ChatOps Site Reliability Engineering (SRE) Techniques for Co-created Value Basic Concepts of Co-created Value Service Experience Techniques for Assured Conformance DevOps Audit Defense Toolkit DevSecOpsPeer Review