25801 Management courses in Garforth delivered Online

This Diploma in Hospitality and Tourism Management - Level 3 (Fast Track) qualifications (Accredited by Qualifi, UK) have been created to develop and reward the hospitality and tourism managers of today and the future, and to continue to bring recognition and professionalism to the management sectors. Furthermore, we look to develop the team leaders, managers and leaders of the future through the creation and delivery of learning appropriate for industry. The Diploma in Hospitality and Tourism Management - Level 3 (Fast Track) will link to key development in areas of the hospitality and tourism sector. Contemporary issues are identified and evaluated so that the learner has a true vocational understanding on the industry as well as an academic perspective. Key Highlights of this Diploma in Hospitality and Tourism Management - Level 3 (Fast Track) qualification are: Program Duration: Fast Track 6 Months (Regular 9 months duration option available) Program Credits: 120 Designed for working Professionals Format: Online No Written Exam. The Assessment is done via Submission of Assignment Tutor Assist available Dedicated Student Success Manager Timely Doubt Resolution Regular Networking Events with Industry Professionals Become eligible to gain direct entry into relevant Undergraduate degree programme. Alumni Status No Cost EMI Option Requirements Diploma in Hospitality and Tourism Management - Level 3 (Fast Track)This Diploma in Hospitality and Tourism Management - Level 3 (Fast Track) (Accredited by Qualifi) qualifications has been designed to be accessible without artificial barriers that restrict access and progression. Entry to the qualification will be through centre interview and learners will be expected to hold the following: Qualifications at Level 2 AND / OR 1 year work experience and demonstrate ambition with clear career goals OR A Level 3 qualification in another discipline and want to develop their careers in business and entrepreneurship. Career path Learners completing this Course progress to: Level 4 Diploma in Tourism and Hospitality Management, or BA (Hons) in Tourism and Hospitality Management Degree qualification, or Combined Level 4 + Level 5 + Level 6 Diploma in Tourism and Hospitality Management - 360 Credits Undergraduate qualification, or The first year of undergraduate study, or Directly into employment in an associated profession Certificates Certificate of Achievement Hard copy certificate - Included Once you complete the course, you would be receiving a Physical hard copy of your Diploma along with its Transcript which we would Courier to your address via DHL or Royal Mail without any additional charge

Work Breakdown Structures: Virtual In-House Training It's amazing how often project managers begin the project planning process by making an outlined list of every task they believe will be required to complete a project and then proclaim they have created the work breakdown structure (WBS) for the project. The result is a list of hundreds, or even thousands of tasks, many of them having durations of a few days or a few hours. Essentially, what they have done is create a 'to do' list, which they then use as a 'checklist' to measure progress. This approach leads to, and even encourages, micromanagement of the resources working on the project without consideration of more critical aspects of project management such as: requirements management, risk management, procurement management, estimating, scheduling, executing, and controlling. Further, it makes it impossible to see the big picture, at levels of detail, in keeping with the needs of sponsors, clients, project and functional managers, team leaders, and project performers. Join us for this exciting program and learn how to use the WBS to make better-informed business decisions. What You Will Learn You will learn how to: Describe the need for a project WBS Describe the WBS role in the project Gain practical experience in the development, decomposition, and use of the WBS Determine the appropriate level of detail in the WBS. Explain how the WBS integrates with project requirements, risk, procurement, estimating, scheduling, and overall project execution. Provide the basic tools to enhance efficient re-use of key information in your future projects Foundation Concepts Key definitions History of the WBS Importance of the WBS Overall structure Terminology Other breakdown structures WBS tools WBS & Scope Project scope management processes Specification of the project objectives WBS design based on project deliverable WBS decomposition process and 'The 100% rule' Work Packages and Control Accounts WBS & Risk Risk management planning and WBS Risk identification to enhance the WBS Risk analysis and the WBS Risk responses and updating the WBS Implementing risk response and Monitoring risks and the WBS WBS & Estimating Use of WBS in the estimating process Components and work packages Sizing and algorithmic estimates WBS & Scheduling Component Scheduling - High-Level Milestones WBS activity decomposition WBS elements dependencies Work Package Level Schedules Responsibility assignment matrix WBS & Execution and Control Earned Value Management and tracking of work performance Progress reports, forecasts, and corrective and preventive actions used to manage work performance Necessary information to close out a project

This Diploma in Product Management at QLS Level 4 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 120 CPD points) to make your skill development & career progression more accessible than ever! Are you looking to improve your current abilities or make a career move? If yes, our unique Product Management at QLS Level 4 course might help you get there! It is an expertly designed course which ensures you learn everything about the topic thoroughly. Expand your expertise with high-quality training from the Product Management at QLS Level 4 course. Due to Product Management at QLS Level 4's massive demand in the competitive market, you can use our comprehensive course as a weapon to strengthen your knowledge and boost your career development. Learn Product Management at QLS Level 4 from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career. The Product Management at QLS Level 4 course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Product Management at QLS Level 4 course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this Product Management at QLS Level 4 course. This Product Management at QLS Level 4 training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer This Product Management at QLS Level 4 Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS which is completely free. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Module 01: Introduction to Product Management Module 02: Product Classification Module 03: Developing the Product Plan Module 04: New Product Development Module 05: Levels of a Product and Product Life Cycle Module 06: Product Pricing Strategy Module 07: Product and Brand Portfolio Analysis Module 08: Channels Management Module 09: Basics of Marketing for Products Module 10: Financial Analysis for Product Management Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Diploma in Product Management at QLS Level 4 exams. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Product Management at QLS Level 4 course is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! Requirements No prior background or expertise is required. Career path The Product Management at QLS Level 4 course will boost your CV and aims to help you get the job or even the long-awaited promotion of your dreams. Certificates CPDQS Accredited Certificate Digital certificate - Included Diploma in Product Management at QLS Level 4 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Product Management at QLS Level 4, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme and also you can order CPDQSAccredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost.

Supply Chain Management: Supply Chain Management Online Through this Supply Chain Management: Supply Chain Management UK course, you will gain a solid understanding of the importance of effective supply chains for modern businesses and learn how to manage inventory, transport and delivery, procurement, production, and delivery efficiency. Learn the duties of the job as a professional supply chain manager and earn a certificate in supply chain management that could improve your career opportunities! Learning Outcomes of Supply Chain Management Course After completing this Level 7 Advanced Diploma in Supply Chain Management, learner will be able to: Understand principles of supply chain management Gain a thorough understanding of customer service: The ultimate goal of supply chain management Understand global supply chain management Understand emerging technology in supply chain management Special Offers of this Supply Chain Management Course This Supply Chain Management Course includes a FREE PDF Certificate. Lifetime access to this Supply Chain Management Course Instant access to this Supply Chain Management: Supply Chain Management Course Get FREE Tutor Support from Monday to Friday in this Supply Chain Management: Supply Chain Management Course Main Course: Level 7 Diploma in Supply Chain Management Gift Courses Included With Supply Chain Management Course Course 01: Logistics Management Diploma Course 02: Level 7 Diploma in Operations Management [ Note: Free PDF certificate as soon as completing the Level 7 Diploma in Supply Chain Management Course] Supply Chain Management: Supply Chain Management Online This Supply Chain Management course consists of 13 modules. Industry Experts Designed this Supply Chain Management course into 13 detailed modules. Assessment Method of Supply Chain Management After completing each module of the Supply Chain Management: Supply Chain Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Supply Chain Management After completing the MCQ/Assignment assessment for this Supply Chain Management: Supply Chain Management course, you will be entitled to a Certificate of Completion from Training Tale which is completely free to download. Who is this course for? Supply Chain Management: Supply Chain Management Online This Supply Chain Management: Supply Chain Management is ideal for anyone interested in pursuing a career in supply chain management. Requirements Supply Chain Management: Supply Chain Management Online Students who intend to enrol in this Supply Chain Management: Supply Chain Management course must meet the following requirements: Supply Chain Management: Good command of the English language Supply Chain Management: Must be vivacious and self-driven Supply Chain Management: Basic computer knowledge Supply Chain Management: A minimum of 16 years of age is required Career path Supply Chain Management: Supply Chain Management Online Certificates Certificate of completion Digital certificate - Included

Starting a project can be an intimidating prospect. Understand why it is important know the difference between a project and an assignment or program. We will help you to understand key definitions used in Project Management and the responsibilities and attributes of effective project managers. You will discover the four phases of project management that is vital to the success of any project. Learning Objectives Implement suggestions for successful project delivery, Apply the four phases of project management , Describe the responsibilities of a project manager, Assess outcome and how to negotiate for resources, Perform the project delivery and write final report Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Acquire comprehensive knowledge in Transport Management through our professional training. Learn fleet operations, logistics planning, and regulatory compliance.

Get ready for an exceptional online learning experience with the Scrum, Agile, Strategic Management for Project Managers bundle! This carefully curated collection of 30 premium courses is designed to cater to a variety of interests and disciplines. Dive into a sea of knowledge and skills, tailoring your learning journey to suit your unique aspirations. The Scrum, Agile, Strategic Management for Project Managers is a dynamic package, blending the expertise of industry professionals with the flexibility of digital learning. It offers the perfect balance of foundational understanding and advanced insights. Whether you're looking to break into a new field or deepen your existing knowledge, the Scrum, Agile, Strategic Management for Project Managers package has something for everyone. As part of the Scrum, Agile, Strategic Management for Project Managers package, you will receive complimentary PDF certificates for all courses in this bundle at no extra cost. Equip yourself with the Scrum, Agile, Strategic Management for Project Managers bundle to confidently navigate your career path or personal development journey. Enrol today and start your career growth! This Bundle Comprises the Following Scrum, Agile, Strategic Management for Project ManagersCPD Accredited Courses: Course 01: Agile Scrum Master Certification Course 02: Project Management Course 03: Scrum and Agile Immersion Course 04: Project Management: How to Build a Project Charter Course 05: PMI Agile Certified Practitioner (PMI-ACP) Exam Preparation Course Course 06: Project Planning for Everyone Course 07: Process Improvement Course 08: Process Improvement: How to Reduce Waste Course 09: Strategic Management Course 10: Strategic Management - Industry Change And Value Curves Course 11: Blockchain Project Management Training Course 12: RCA: Root Cause Analysis Course 13: Start an IT Asset Department Course 14: IT Administration and Networking Course 15: Excel for Office Administrator Course 16: Cost Control & Project Scheduling Course 17: Project Risk Management Course 18: Customer Service Diploma Course 19: Decision Making and Critical Thinking Course 20: Effective Communication Skills Course 21: Career Development Plan Fundamentals Course 22: CV Writing and Job Searching Course 23: Learn to Level Up Your Leadership Course 24: Networking Skills for Personal Success Course 25: Ace Your Presentations: Public Speaking Masterclass Course 26: Learn to Make a Fresh Start in Your Life Course 27: Motivation - Motivating Yourself & Others Course 28: Excel: Top 50 Microsoft Excel Formulas in 50 Minutes! Course 29: Decision Making and Critical Thinking Course 30: Time Management Training - Online Course What will make you stand out? Upon completion of this online Scrum, Agile, Strategic Management for Project Managers bundle, you will gain the following: CPD QS Accredited Proficiency with this Scrum, Agile, Strategic Management for Project Managers After successfully completing the Scrum, Agile, Strategic Management for Project Managers bundle, you will receive a FREE CPD PDF Certificates as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials of this Scrum, Agile, Strategic Management for Project Managers. The online test with immediate results You can study and complete the Scrum, Agile, Strategic Management for Project Managers bundle at your own pace. Study for the Scrum, Agile, Strategic Management for Project Managersbundle using any internet-connected device, such as a computer, tablet, or mobile device. Each course in this Scrum, Agile, Strategic Management for Project Managers bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Embrace the future of learning with the Scrum, Agile, Strategic Management for Project Managers, a rich anthology of 30 diverse courses. Each course in the Scrum, Agile, Strategic Management for Project Managers bundle is handpicked by our experts to ensure a wide spectrum of learning opportunities. ThisScrum, Agile, Strategic Management for Project Managers bundle will take you on a unique and enriching educational journey. The bundle encapsulates our mission to provide quality, accessible education for all. Whether you are just starting your career, looking to switch industries, or hoping to enhance your professional skill set, the Scrum, Agile, Strategic Management for Project Managers bundle offers you the flexibility and convenience to learn at your own pace. Make the Scrum, Agile, Strategic Management for Project Managers package your trusted companion in your lifelong learning journey. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Scrum, Agile, Strategic Management for Project Managers bundle is perfect for: Lifelong learners looking to expand their knowledge and skills. Professionals seeking to enhance their career with CPD certification. Individuals wanting to explore new fields and disciplines. Anyone who values flexible, self-paced learning from the comfort of home. Requirements You are cordially invited to enroll in this Scrum, Agile, Strategic Management for Project Managers bundle; please note that there are no formal prerequisites or qualifications required. We've designed this curriculum to be accessible to all, irrespective of prior experience or educational background. Career path Unleash your potential with the Scrum, Agile, Strategic Management for Project Managers bundle. Acquire versatile skills across multiple fields, foster problem-solving abilities, and stay ahead of industry trends. Ideal for those seeking career advancement, a new professional path, or personal growth. Embrace the journey with the Scrum, Agile, Strategic Management bundle package. Certificates CPD Quality Standard Certificate Digital certificate - Included 30 CPD Accredited Digital Certificates and A Hard Copy Certificate

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! This Diploma in Stakeholder Management at QLS Level 4 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 120 CPD points) to make your skill development & career progression more accessible than ever! Are you looking to improve your current abilities or make a career move? If yes, our unique Stakeholder Management at QLS Level 4 course might help you get there! It is an expertly designed course which ensures you learn everything about the topic thoroughly. Expand your expertise with high-quality training from the Stakeholder Management at QLS Level 4 course. Due to Stakeholder Management at QLS Level 4's massive demand in the competitive market, you can use our comprehensive course as a weapon to strengthen your knowledge and boost your career development. Learn Stakeholder Management at QLS Level 4 from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career. The Stakeholder Management at QLS Level 4 course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Stakeholder Management at QLS Level 4 course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this Stakeholder Management at QLS Level 4 course. This Stakeholder Management at QLS Level 4 training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer This Stakeholder Management at QLS Level 4 Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS which is completely free. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Stakeholder Management at QLS Level 4 course: Module 01: Introducing Stakeholder Management Module 02: Stakeholder Theories Module 03: Stakeholder Mapping Module 04: Building Strong Business Relationships With Stakeholders Module 05: Stakeholder Engagement Module 06: Stakeholder Engagement Through Effective Communication Module 07: Monitoring and Evaluating the Engagement Module 08: Managing Stakeholder Conflict Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Diploma in Stakeholder Management at QLS Level 4 exams. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Stakeholder Management at QLS Level 4 course is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! Requirements Stakeholder Management at QLS Level 4 No prior background or expertise is required. Career path The Stakeholder Management at QLS Level 4 course will boost your CV and aims to help you get the job or even the long-awaited promotion of your dreams. Certificates CPDQS Accredited Certificate Digital certificate - Included Diploma in Stakeholder Management at QLS Level 4 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Stakeholder Management at QLS Level 4, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme and also you can order CPDQSAccredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost.

The Change Management - CPDQS Accredited Bundle Course is designed to equip professionals with the essential knowledge to manage change in any business or organisational context. This course offers a deep dive into understanding the processes involved in change, helping learners build effective strategies to navigate challenges and ensure smooth transitions. It's a great choice for those looking to improve their leadership and management skills in an environment that is constantly evolving. Throughout the course, participants will gain insight into the key principles of change management, how to assess change readiness, and the tools required to drive change initiatives forward. This accredited bundle will also focus on building strategies for communication, stakeholder engagement, and overcoming resistance to change. Perfect for anyone in a managerial or leadership role, this course will ensure you're equipped with a solid foundation to lead and adapt through organisational change. Start your journey today with this high-quality training that gives you the skills to make a positive difference. Key Features of Change Management Bundle CPD Accredited Course Instant PDF certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases To become successful in your profession, you must have a specific set of Change Management skills to succeed in today's competitive world. In this in-depth Change Management training course, you will develop the most in-demand Change Management skills to kickstart your career, as well as upgrade your existing knowledge & skills. Change Management Curriculum Course 01: Change Management Course 02: Strategic Planning and Implementation Skills Course 03: Facilities & Maintenance Operative Course 04: Leadership and People Management Diploma Course 05: Administrative Assistant and Organizational Skills Course 06: Compliance and Risk Management Course 07: Six Sigma Course 08: Operations Management Course 09: Line Management Course 10: Risk Management Course 11: Communication Skills Course 12: Public Relations Course 13: KYC: Customer Service Agent Course 14: Equality, Diversity and Discrimination Course 15: Cross-Cultural Awareness Training Course 16: Corporate Risk And Crisis Management Course 17: Performance Management Course 18: Time Management in The Workplace Course 19: Team Management Course 20: Positive Psychology Accreditation This bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Change Management basics. Requirements No prior degree or experience is required to enrol in this course. Career path This Change Management Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

11 in 1 "Management Skills - Team Leadership Skills" Bundle only at £53 Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Give a compliment to your career and take it to the next level. This Management Skills - Team Leadership Skills bundle will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this Management Skills - Team Leadership Skills bundle will help you stay ahead of the pack. Throughout the Management Skills - Team Leadership Skills programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. Along with this Management Skills - Team Leadership Skills course, you will get 10 premium courses, an original hardcopy, 11 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This Management Skills - Team Leadership Skills Bundle Consists of the following Premium courses: Course 01: Operations Management Course 02: Diploma in Lean Leadership and Change Management Course 03: Motivation Skills Course 04: Delegation Skills Course 05: Giving and Receiving Feedback Course 06: People Management Skills Level 3 Course 07: Performance Management Course 08: Coaching Leaders for Success Course 09: Dealing With Difficult People Training Course Course 10: Decision Making and Critical Thinking Course 11: Time Management Training Enrol now in Management Skills - Team Leadership Skills to advance your career, and use the premium study materials from Apex Learning. How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Management Skills - Team Leadership Skills expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Curriculum of Bundle Course 01: Operations Management Module 01: Introduction to Operations Management Module 02: Project Management Module 03: Business Development and Succession Planning Module 04: Process Management Module 05: Supply Chain Management Module 06: Planning & Forecasting Operations Module 07: Procurement & Purchasing Management Module 08: Manufacturing & Delivery Operations Module 09: Quality Management Module 10: Managing Risk and Recovery Module 11: Performance Management Module 12: Talent Management Module 13: Communication Skills Module 14: Negotiation Techniques Module 15: Conflict Management Module 16: Stress Management Module 17: Time Management Module 18: Business Environment Module 19: Business Writing Skills CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Management Skills - Team Leadership Skills bundle. Requirements This Management Skills - Team Leadership Skills course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Management Skills - Team Leadership Skills) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.