26724 Management courses in Formby delivered Online

In a world where customer satisfaction is paramount, 'Complaints Handling for Customer Care: Best Practices' emerges as the beacon for those aiming to achieve service excellence. Embark on a transformative journey, where complaints become stepping stones to fostering loyalty. Discover the art of bridging understanding, ensuring each customer feels heard, valued, and appreciated. This course delves deep, blending principles of trust, effective communication, and state-of-the-art technology to turn challenges into rewarding experiences. Learning Outcomes Grasp the intrinsic link between complaints and augmenting customer value. Cultivate robust relationships through rapport-building techniques. Demonstrate mastery in tailoring communication styles to diverse customer types. Implement customer-focused solutions for resolving complaints seamlessly. Utilise advanced technology and tools for proactive service recovery and enhanced customer care. Why choose this Complaints Handling for Customer Care: Best Practices course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Complaints Handling for Customer Care: Best Practices Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Complaints Handling for Customer Care: Best Practices course for? Customer service representatives aiming to elevate their problem-solving prowess. Managers overseeing customer care departments and seeking systemic improvements. Entrepreneurs wanting to instil a customer-centric culture within their startups. Complaints handling teams looking to optimise their approaches. Anyone passionate about transforming customer challenges into loyalty-building moments. Career path Customer Service Representative: £18,000 - £28,000 Complaints Handler: £20,000 - £33,000 Customer Experience Manager: £25,000 - £55,000 Customer Care Director: £55,000 - £80,000 Customer Retention Specialist: £23,000 - £40,000 Customer Support Technology Consultant: £30,000 - £60,000 Prerequisites This Complaints Handling for Customer Care: Best Practices does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Complaints Handling for Customer Care: Best Practices was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Complaints & Customer Value Complaints & Customer Value 00:14:00 Module 02: Building Rapport & Trust Building Rapport & Trust 00:11:00 Module 03: Effective Communication Effective Communication 00:13:00 Module 04: Handling Various Customer Types Handling Various Customer Types 00:13:00 Module 05: Customer-Centric Complaint Resolution Customer-Centric Complaint Resolution 00:14:00 Module 06: Proactive Complaint Prevention and Service Recovery Proactive Complaint Prevention and Service Recovery 00:14:00 Module 07: Advanced Technology and Tools in Customer Care Advanced Technology and Tools in Customer Care 00:22:00

The Microsoft Office 2016 Excel PowerPivot is designed for new PowerPivot users to get up to speed on how it works and its feature set. The course covers different features of the interface, techniques for manipulating PowerPivot data, how to create PowerPivot reports, the structure of DAX functions, and ways to distribute PowerPivot data. You will learn how to enable and navigate Power Pivot, how to manage data relationships, how to visualize Power Pivot data, how to create a Power Pivot report, and more. You will also learn some commonly used DAX functions. Prerequisite Course: Excel Level 3 or equivalent. Course Highlights Microsoft Office 2016 Excel PowerPivot is an award-winning and the best selling course that has been given the CPD Qualification Standards & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Microsoft Office 2016 Excel PowerPivot into 19 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 12 hours, 30 minutes hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Microsoft Office 2016 Excel PowerPivot Lifetime access to the course No hidden fees or exam charges CPD Qualification Standards certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Microsoft Office 2016 Excel PowerPivot is CPD Qualification Standards and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Microsoft Office 2016 Excel PowerPivot is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD Qualification Standards and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Microsoft Office 2016 Excel PowerPivot Enable and Navigate 00:30:00 Import Data from Various Data Sources 01:00:00 Refresh Data from a Data Source 00:30:00 Create Linked Tables 00:30:00 Organize and Format Tables 00:30:00 Create Calculated Columns 00:30:00 Sort and Filter PowerPivot Data 00:30:00 Create and Manage Table Relationships 01:00:00 Create PivotTables 01:00:00 Create PivotCharts 00:30:00 Create Power Views 01:00:00 Filter Data Using Slicers 00:30:00 Present PivotTable Data Visually 01:00:00 Manipulate PowerPivot Data Using DAX Functions 01:00:00 Extract Data from Tables Using Functions 00:30:00 Save Reports in Different File Formats 01:00:00 Work with Time Dependent Data 00:30:00 Protect Reports 00:30:00 Activities and Exercise Files - Microsoft Office 2016 Excel PowerPivot 00:00:00

Unwind and rejuvenate with the Yin Yoga for Deep Tissue Release Training, a perfect blend of self-development and stress management. This training emphasizes gentle, mindful practice designed to fit your life effortlessly. The low-effort, self-paced format of the Yin Yoga for Deep Tissue Release Training makes deep tissue release accessible and sustainable for everyone. Description The Yin Yoga for Deep Tissue Release Training offers a calm, restorative approach to wellness, focusing on releasing tension and promoting self-care. Designed for stress management and self-development, this training is easy to follow and entirely self-paced, making it ideal for anyone seeking balance and relaxation. With the Yin Yoga for Deep Tissue Release Training, you gain a valuable tool to enhance your wellbeing naturally and comfortably. Benefits Release deep tension with the Yin Yoga for Deep Tissue Release Training. Manage stress effectively through slow, mindful practice in this training. Enjoy a low-effort, self-paced format that fits your lifestyle seamlessly. Support your self-development journey with restorative training. Get excellent value for money with a course focused on lasting benefits. Practice at your own pace without feeling overwhelmed by the training. Join a supportive training that fosters calm and renewal. FAQ Q: Is the Yin Yoga for Deep Tissue Release Training suitable for all levels? A: Yes, this training is designed to be accessible and beneficial for all experience levels. Q: How flexible is the training schedule? A: The training is self-paced and low-effort, designed to fit your schedule. Q: Will this training help with stress relief? A: Yes, stress management is a key part of this training’s focus. Q: Do I need any special props or equipment? A: No special equipment is required. Q: Is the training online? A: Yes, the Yin Yoga for Deep Tissue Release Training is fully online. Q: What if I progress slowly? A: The self-paced design means you can take your time comfortably. N:B: This is not a Naked Yoga Course.

This Essential Employment Law UK will introduce you with some of the most important employment legislation which affects every employer and every employee today.  This course will help you learn how to manage within the law, by highlighting the pitfalls and legal/financial risks. It will equip you with the tools to make an informed decision on the best way forward through a range of topical but challenging employment scenarios. This comprehensive course will cover, in considerable detail, the essential statutory duties with which an employer must comply, as well as ensuring that you are fully up to date with the latest changes and developments in the area of Employment Law. Why Choose This Course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who Is This Course For? Essential Employment Law UK is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This is a great opportunity for all student from any academic backgrounds to learn more on this subject. Course Content Module 01: Introduction Module 02: Immigration Requirements Module 03: Contractual Terms Module 04: Rights During Employment Module 05: Termination of Employment Module 06: Discrimination Law and Equality Act 2010 Module 07: Rehabilitation of Offenders Act Module 08: Enforced Subject Access Requests Module 09: Business Transfers Module 10: Collective Rights Module 11: 2018 UK Corporate Governance Code Module 12: Legal Professional Privilege Update Module 13: Useful Websites

Employment in the UK is a very long and complicated process. Most companies start recruiting new graduates almost a year prior to the starting date of a job. Yet many people want to work there as it is a breeding ground for new tech, innovation and multi culture. If you want to get a clear understanding of the employment laws in the UK,you should definitely consider taking this course. Employment Law UK is a very structured course as it initially introduces you to UK employment law, types of workers and employment courts. You will also learn about laws regarding employment for foreign nationals including what happens when illegal immigrants are hired for jobs. Next you learn about the terms of an employment including express, implied and varying terms. You will further get more information regarding employee rights, termination, discrimination, business transfers and collective rights. The course provides some useful websites in order to help job seekers and people interested in understanding UK employment laws alike. If you want to get a job in the UK be it general or law related this course can seriously be of use. Who is the course for? People who are interested in getting a job in the UK and need to learn about the laws Professionals seeking to gain employment in UKVI or as a solicitor Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of applying for NUS Extra Discount Card; 24/7 student support via email. Career Path: Employment Law UK is a useful qualification to possess and would be beneficial for any professions or career from any industry you are in such as: UKVI officer Recruitment Consultant HR Officer Solicitor

Duration 5 Days 30 CPD hours This course is intended for Application DevelopersBusiness AnalystsBusiness Intelligence DeveloperData ModelersData Warehouse AdministratorData Warehouse AnalystReports DeveloperTechnical Consultant Overview Build and run analyses to test and validate a repositorySet up query logging for testing and debuggingSet up a multiuser development environmentUse the Administration Tool wizards and utilities to manage, maintain, and enhance repositoriesEnable usage tracking to track queries and database usage, and improve query performancePerform a patch merge in a development-to-production scenarioDescribe Exalytics machine and the Summary Advisor tool used in the machineBuild simple and calculated measures for a fact tableCreate logical dimension hierarchies and level-based measuresCheck the model and then model aggregate tables to speed query processingModel partitions and fragments to improve application performance and usabilityUse variables to streamline administrative tasks and modify metadata content dynamicallyUse time series functions to support historical time comparison analysesSet up security to authenticate users and assign appropriate permissions and privilegesBuild the Physical, Business Model and Mapping, and Presentation layers of a repositoryApply cache management techniques to maintain and enhance query performance This Oracle BI 11g R1: Build Repositories training is based on OBI EE release 11.1.1.7. Expert Oracle University instructors will teach you step-by-step procedures for building and verifying the three layers of an Oracle BI repository. This Oracle BI 11g R1: Build Repositories training is based on OBI EE release 11.1.1.7. Expert Oracle University instructors will teach you step-by-step procedures for building and verifying the three layers of an Oracle BI repository. Additional course details: Nexus Humans Oracle BI 11g R1 - Build Repositories training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Oracle BI 11g R1 - Build Repositories course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Master anti-money laundering with our course on due diligence, transaction monitoring, and risk management. Enrol to combat financial crimes.

Are you looking for a way to get rid of your annoying anxiety problem? If yes, then this course will provide you with methods that can help to lessen your anxiety, drastically. Description: While everybody has stressed or winds up plainly restless about a few things, an anxiety order is more than that, influencing a person's personal satisfaction, and capacity to work effectively. Anxiety is one of the greatest psychological health conditions experienced by a huge number of people consistently. While anxiety helps us assess our reactions to risks and dangers, it can transform into an issue when it becomes the norm rather than the exception. The anxiety awareness course is intended to enhance awareness in regards to nature of anxiety, the causes, indications, and medications. Self-awareness plays a vital part in helping us comprehend our feelings of fear, insecurities, and belief. It also engages us to help friends and family. The causes, signs, and medications clarified in the Anxiety Awareness Course will enable you to understand the condition completely. Who is the course for? This course is open to everyone. Anxiety sufferer. Individual who is interested in mental health and is looking to gain a qualification in this area. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be ages 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Upon completion, candidates can use the qualification towards career development in a related field. Counsellor Psychological well-being practitioner. Level 2 Certificate in Anxiety Awareness What is Anxiety? 00:30:00 Adopt Every Situations Positively 00:30:00 Use Meditation 00:30:00 Nature Never Did Betray the Heart That Loved Her 00:30:00 Smile is Power 01:00:00 Remove Your Depression and Anxiety By Helping Others 01:00:00 Keep Your Hopes Alive 00:30:00 Hold Your Beliefs Dear to You 01:00:00 Continue Learning 00:15:00 Today Is A Gift 01:00:00 Getting Rid Of Fear 00:30:00 Mock Exam Mock Exam-Level 2 Certificate in Anxiety Awareness 00:20:00 Final Exam Final Exam-Level 2 Certificate in Anxiety Awareness 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Overview of Public Health and Safety In the bustling tapestry of the UK's healthcare landscape, public health and safety stand as silent sentinels, guarding our well-being. Amid rising challenges, from environmental shifts to evolving diseases, there lies an unparalleled opportunity to champion the cause of health. "Public Health and Safety - CPD Certified" serves as your gateway to this vibrant world, unveiling the intricacies of epidemiology, the heartbeat of disease control, and the dance between the environment and health. With the UK dedicating considerable resources to public health, this Public Health and Safety course illuminates the path ahead.  Dive into this Public Health and Safety course, and become a part of the change. Your journey in safeguarding the nation's health begins here. This Public Health and Safety course covers the following topics: Grasp fundamental concepts in public health. Analyse epidemiological data for disease understanding. Evaluate disease control methods and frequency measures. Assess public health's relationship with the environment. Understand the intricacies of health system policies. Discuss ethical considerations in public health scenarios. Details Perks of Learning with IOMH One-To-One Support from a Dedicated Tutor Throughout Your Course. Study Online - Whenever and Wherever You Want. Instant Digital/ PDF Certificate. 100% Money Back Guarantee. 12 Months Access. Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Public Health and Safety course, you can order your CPD Accredited Digital / PDF Certificate for £5.99.  Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This Public Health and Safety is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand.  On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements You don't need any educational qualification or experience to enrol in the Public Health and Safety course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Public Health and Safety Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Module 1: Introduction to Public Health Introduction to Public Health 00:23:00 Module 2: Principles of Public Health Principles of Public Health 00:20:00 Module 3: Understanding Epidemiology Understanding Epidemiology 00:23:00 Module 4: Disease Control Disease Control 00:23:00 Module 5: Understanding Measures of Disease Frequency Understanding Measures of Disease Frequency 00:19:00 Module 6: Maternity and Childbirth Maternity and Childbirth 00:37:00 Module 7: Environment and Public Health Environment and Public Health 00:21:00 Module 8: Health System and Policy Health System and Policy 00:22:00 Module 9: Public Health and Ethics Public Health and Ethics 00:15:00 Assignment Assignment - Public Health and Safety 00:00:00

Water treatment plays a vital role in ensuring safe, clean water reaches communities and industries alike. This Diploma in Water Treatment Course offers a detailed introduction to the science and technology behind purifying water. Learners will explore essential topics such as filtration methods, chemical treatment processes, and environmental standards, all explained in clear terms that avoid unnecessary complexity. Whether you’re interested in environmental science, public health, or industrial applications, this course provides a solid foundation to understand how water treatment systems function and why they matter. Delivered entirely online, the course is designed to fit around your schedule while maintaining an engaging and informative approach. With a careful balance of theory and applied knowledge, it encourages thoughtful consideration of the challenges facing water management today. The content not only clarifies technical principles but also highlights the importance of sustainable practices, helping you appreciate the broader impact of water treatment on communities and ecosystems. If clean water is fundamental to life, then this diploma is your gateway to understanding the processes that keep it that way. Ask ChatGPT Key Benefits Eligibility for a The CPD QS certificate on successful completion of Diploma in Water Treatment Course Learning materials of the course contain engaging voiceover and visual elements for your comfort Freedom to study at your own pace 24/7 access to the Diploma in Water Treatment course materials for 12 months Full Tutor support on weekdays (Monday - Friday) Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by The CPD Certification Service Who is this course for? The Diploma in Water Treatment training is ideal for highly motivated individuals or teams who want to enhance their professional skills and efficiently skilled employees. Requirements There are no formal entry requirements for this course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Course.