26489 Management courses in Downpatrick delivered Online

Register on the Investment Banking & Valuation today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get an e-certificate as proof of your course completion. The Investment Banking & Valuation is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Investment Banking & Valuation Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Investment Banking & Valuation, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16.  Course Content Module 1: Introduction to Investment Banking Introduction to Investment Banking 00:16:00 Module 2: Structure and Side of Investment Banking Structure and Side of Investment Banking 00:16:00 Module 3: Valuation Methods in Investment Banking Valuation Methods in Investment Banking 00:29:00 Module 4: Leveraged Buyout (LBO) Leveraged Buyout (LBO) 00:21:00 Module 5: Initial Public Offering (IPO) Initial Public Offering (IPO) 00:28:00 Module 6: Merger and Acquisition Merger and Acquisition 00:15:00 Module 7: Ethics in Investment Banking Ethics in Investment Banking 00:13:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Register on the Safety Administrator today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Safety Administrator is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Safety Administrator Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Safety Administrator, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Module 1: Safety Precautions Safety Precautions 00:46:00 Module 2: Working Safely with Electrical Equipment Working Safely with Electrical Equipment 00:18:00 Module 3: Electrical Incidents Electrical Incidents 00:11:00 Module 4: Risk Assessment Risk Assessment 00:26:00 Module 5: Reducing and Controlling Risks Reducing and Controlling Risks 00:24:00 Module 6: Combined Inspection and Testing Combined Inspection and Testing 00:39:00 Module 7: Health and Safety at Work and the Laws Health and Safety at Work and the Law 00:21:00 Module 8: Chemical and Biological Health Hazards and Control Chemical and Biological Health Hazards and Control 00:29:00 Module 9: Manual and Mechanical Handling Manual and Mechanical Handling 00:28:00 Module 10: Fire Hazards and Control Fire Hazards and Control 00:23:00 Mock Exam Mock Exam- Safety Administrator 00:20:00 Final Exam Final Exam- Safety Administrator 00:20:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Gain the solid skills and knowledge to kickstart a successful career and learn from the experts with this

Gain the solid skills and knowledge to kickstart a successful career and learn from the experts with this

Register on the Quickbooks Online Training today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Quickbooks Online Training course is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Quickbooks Online Training course Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design  The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification All students who successfully complete the Quickbooks Online Training course can instantly download their digital certificate. You can also purchase a hard copy of the Quickbooks Online Training course certificate, which will be delivered by post for £9.99. Who is This Course for? The Quickbooks Online Training is ideal for those who already work in this sector or are an aspiring professional. This Quickbooks Online Training course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements The Quickbooks Online Training is open to all students and has no formal entry requirements. To study the Quickbooks Online Training course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Career Path The Quickbooks Online Training is ideal for anyone who wants to pursue their dream career in a relevant industry. Learn the skills you need to boost your CV and go after the job you want. Complete the Quickbooks Online Training and gain an industry-recognised qualification that will help you excel in finding your ideal job.

Follow your dreams by enrolling on the Forensic Psychology and Profiling course today and develop the experience, skills and knowledge you need to enhance your professional development. Forensic Psychology and Profiling Course will help you arm yourself with the qualities you need to work towards your dream job. Study the Forensic Psychology and Profiling training course online with Janets through our online learning platform and take the first steps towards a successful long-term career. The Forensic Psychology and Profiling course will allow you to enhance your CV, impress potential employers, and stand out from the crowd.  This Forensic Psychology and Profiling course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Study the Forensic Psychology and Profiling course through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the Forensic Psychology and Profiling course, to ensure you are supported every step of the way. Get a digital certificate as proof of your Forensic Psychology and Profiling course completion. Janets is one of the top online training course providers in the UK, and we want to make education accessible to everyone! Learn the essential skills you need to succeed and build a better future for yourself with the Forensic Psychology and Profiling course. The Forensic Psychology and Profiling course is designed by industry experts and is tailored to help you learn new skills with ease.  The Forensic Psychology and Profiling is incredibly great value and allows you to study at your own pace. With full course access for one year, you can complete the Forensic Psychology and Profiling when it suits you. Access the Forensic Psychology and Profiling course modules from any internet-enabled device, including computers, tablets, and smartphones. The Forensic Psychology and Profiling course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the Forensic Psychology and Profiling now and start learning instantly! Please note that this course does not entitle you to join the HCPC register or recognised as forensic psychologist. Through this course you will come across all the basic guidelines of forensic psychology to boost and shine your knowledge in this particular field of Forensic Psychology and it will add your CPD points. What You Get Out Of Studying Forensic Psychology and Profiling Course With Janets: Receive a digital Certificate upon successful completion of the Forensic Psychology and Profiling Course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Description The Forensic Psychology and Profiling Course training is delivered through Janets' online learning platform. Access the Forensic Psychology and Profiling Course content from any internet-enabled device whenever or wherever you want to. The Forensic Psychology and Profiling Course has no formal teaching deadlines, meaning you are free to complete the course at your own pace. Certification All students who successfully complete the Forensic Psychology and Profiling Course can instantly download their digital certificate. You can also purchase a hard copy of the Forensic Psychology and Profiling Course certificate, which will be delivered by post for £9.99. Who Is This Course For: The Forensic Psychology and Profiling Course is ideal for those who already work in this sector or are an aspiring professional. This Forensic Psychology and Profiling Course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The Forensic Psychology and Profiling Course is open to all students and has no formal entry requirements. To study the Forensic Psychology and Profiling Course , all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Career Path: The Forensic Psychology and Profiling Course is ideal for anyone who wants to pursue their dream career in a relevant industry. Learn the skills you need to boost your CV and go after the job you want. Complete the Forensic Psychology and Profiling Course and gain an industry-recognised qualification that will help you excel in finding your ideal job.

Register on the Health and Safety in a Construction Environment - Route to CSCS Green Card today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Health and Safety in a Construction Environment - Route to CSCS Green Card is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Health and Safety in a Construction Environment - Route to CSCS Green Card Receive an e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements The online training is open to all students and has no formal entry requirements. To study the Health and Safety in a Construction Environment - Route to CSCS Green Card, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Health and Safety in a Construction Environment - Route to CSCS Green Card Health and Safety in a Construction Environment - Introduction to the Course 00:02:00 Introduction to the Health and Safety Protocols at a Construction Site 00:20:00 Hazards, Risks, Assessment and Controls 00:14:00 Slips, Trips, Falls and Working at Height 00:24:00 Manual Handling 00:24:00 Plant and Machinery 00:20:00 Respiratory Risks 00:12:00 Fire, Electricity and Gas Safety 00:16:00 Chemical Hazard and Worksite Hygiene 00:14:00 Vehicles, PPE and General Safety 00:22:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Duration 3 Days 18 CPD hours This course is intended for The primary audience for this course is as follows: Channel partners and reseller engineers installing, configuring, and maintaining scalable and resilient deployments of Cisco Meeting Server Channel partners and reseller engineers providing presales support for scalable and resilient Cisco Meeting Server deployments Customer engineers supporting scalable and resilient Cisco Meeting Server deployments Overview Upon completion of this course, the learner should be able to meet the following objectives: Cisco Meeting Server API commands Scalable and resilient deployments Customization Recording In this 3-day course Cisco Meeting Server Advanced (COLLAB350), you will learn advanced techniques in installing, troubleshooting, and maintaining a single server and single server split deployment of Cisco Meeting Servers. The recently purchased Acano collaboration hardware and software includes video and audio-bridging technology that allows customers to connect video systems from multiple vendors across both cloud and hybrid environments. Cisco has incorporated Acano collaboration technologies into the new Meeting Server tool. Module 1: Reviewing Cisco Meeting Server Intermediate Component parts of a Cisco Meeting Solution Configuration steps for a Cisco Meeting Solution Module 2: APIs Purpose of APIs Benefits of APIs Types of APIs Function of the GET, POST, PUT, and DELETE commands Module 3: Configuring Software with an API How a user can interact with software using an API Download and install Chrome Postman Other API software Download the Cisco Meeting Server API guide Module 4: Configuring Spaces with the Cisco Meeting Server API Cisco Meeting Server API structure Use Chrome Postman for information on calls and spaces with the GET command Use Chrome Postman to post a new call space with the POST command Use Chrome Postman to place changes in a space, including adding a member, with the PUT command Use Chrome Postman to delete a space with the DELETE command Module 5: Customization Configuration Create and modify a user profile and assign users Create and modify a dual-tone multifrequency (DTMF) profile and apply to a user profile Modify the interactive voice response (IVR), color scheme, and background Module 6: Planning a Resilient and Scalable Cisco Meeting Server Deployment Resilient server solutions Scalable server solutions Geographically dispersed configurations and GeoDNS Domain Name System (DNS) records required for a resilient and scalable solution Certificate requirements for a resilient and scalable solution Module 7: Configuring a Database Cluster Relationship between cluster master and cluster slaves in a database cluster Certificate requirements for a secure database cluster Configure the certificates for a database cluster Configure a database cluster Module 8: Configuring a Call Bridge Cluster Relationship between the Call Bridge and the Database How cross-cluster spaces behave Configure certificates for Call Bridge clustering Storage of configuration when entering with the API and the individual web interfaces for Lightweight Directory Access Protocol (LDAP) and Call Bridge clustering Configure a Call Bridge Cluster Connect XMPP server to multiple Call Bridges Module 9: Configuring Load Balancers and Trunks Relationship between the XMPP server, Trunk and Load Balancer Configure certificates for multiple trunks and load balancers Configure multiple Trunks to multiple Load Balancers Module 10: Configuring Multiple Web Bridges Relationship between multiple Web Bridges and Call Bridges Internal and external DNS records support for both internal and external Web Bridges Configure certificates for multiple Web Bridges Configure multiple Web bridges Connect multiple Call Bridges to multiple Web Bridges Module 11: Configuring Multiple TURN Servers Relationship between multiple TURN servers and multiple Call Bridges Configure certificates for multiple TURN servers Configure multiple TURN servers Connect multiple Call Bridges to multiple TURN servers Module 12: Configuring Multiple Recorders Features of the recording capability Software, hardware, and licensing requirements for recording DNS records Configure the Recorder Relationship between multiple Recorders and multiple Call Bridges Configure a Call Bridge to use a Recorder Configure certificates for multiple Recorders servers Configure multiple Recorder servers Connect multiple Call Bridges to multiple Recorder servers Module 13: Integrating with a Resilient and Scalable Cisco Meeting Server Deployment Integration with Cisco TelePresence Video Communication Server (VCS) or Cisco Unified Communications Manager and multiple Call Bridges Integration with Cisco Expressway technology and multiple Call Bridges Integration with Microsoft Skype for Business and multiple Call Bridges Integration with Cisco TelePresence Management Suite and multiple Call Bridges Module 14: Deploying an H.323 Gateway Cisco preferred architecture for H.323 and Session Initiation Protocol (SIP) interoperability Functionality of the Cisco Meeting Server H.323 gateway Configuration the Cisco Meeting Server H.323 gateway Module 15: Multitenancy Options Purpose of the multitenancy capabilities Options for multitenancy capabilities on the Cisco Meeting Server Module 16: Customization Options Options available to customize Cisco Meeting Apps License keys required for customization Web Server requirements for customization Options available to customize recorded messaging Customization options available for invitation text

Therapeutic Guide to Ankle and Foot Anatomy Aim to: This physiotherapy webinar on ankle and foot anatomy is designed to provide participants with a comprehensive understanding of the structure, function, and biomechanics of the ankle and foot. The webinar will cover the bones, joints, ligaments, muscles, and nerves that make up the ankle and foot complex, as well as common injuries and conditions that affect this region. The webinar will be delivered by experienced physiotherapists who specialize in the treatment of ankle and foot injuries. They will use a combination of lecture presentations, interactive discussions, and practical demonstrations to facilitate learning and engage participants. The webinar will begin with an overview of the anatomy of the ankle and foot, including the bones, joints, and ligaments that provide stability and mobility to the lower limb. Participants will learn about the function of each structure and how they work together to support weight-bearing, walking, and running. The CPD webinar will then cover common injuries and conditions that affect the ankle and foot, such as sprains, strains, fractures, and plantar fasciitis. Participants will learn how to recognize the signs and symptoms of these conditions and how to assess and treat them using physiotherapy techniques. In addition, the CPD webinar will address biomechanical issues that contribute to ankle and foot injuries, such as gait abnormalities, muscle imbalances, and footwear choices. Participants will learn how to identify these issues and develop effective treatment plans to address them. Throughout the CPD webinar, participants will have the opportunity to ask questions and engage in discussions with the presenters and other participants. They will also be provided with access to online resources and practical exercises to reinforce their learning and support their clinical practice. By the end of the webinar, participants will have a thorough understanding of ankle and foot anatomy and the skills and knowledge necessary to assess and treat common injuries and conditions affecting this region. They will be able to apply this knowledge in their clinical practice to provide effective and evidence-based physiotherapy care to their patients. Learning Objective: At the end of the webinar the learner will be knowledgeable about : Identify and describe the anatomy of the ankle and foot, including the bones, joints, ligaments, muscles, and nerves that make up this complex region. Recognize and diagnose common injuries and conditions that affect the ankle and foot, such as sprains, strains, fractures, and plantar fasciitis. Develop and apply effective physiotherapy treatment plans for ankle and foot injuries and conditions, using a variety of techniques and modalities. Analyze and address biomechanical issues that contribute to ankle and foot injuries, such as gait abnormalities, muscle imbalances, and footwear choices, in order to prevent future injuries and promote optimal function. Course Curriculum  Anatomy of Ankle and foot Understanding Biomechanical Issues Differential Diagnosis of Ankle and Foot Pain Who Should Enroll Physiotherapists Orthopedics Occupational Therapists Athletics Trainer Orthopedic Nurses CPD Credit Hour 2 Hours Resources  Lifetime Access to Learning Resource Downloadable Course Material CPD Certificate Dr Rina Pandya PT DPT Course Instructor Dr. Rina’s physical therapy career spans over 23 years, through the UK, the USA and the Middle East. She has worked in Nationalized Healthcare Services, American health care and self pay services in acute care, in-patient rehab, skilled nursing facility, home healthcare and outpatient clinic. In addition to being a clinician she has developed specialty programs based on evidence-based practice in her role as a project manager. She has also managed the Physical Therapy department in the capacity of Head of Department in a premier private hospital in Oman. Rina is an internationally published webinar presenter; many of her courses are highlighted on Physiopedia/ Physio Plus. Her pocket books are now available on Amazon titled-- Orthopedic Assessments made easy Dr. Pandya graduated from Manipal University, India in 2000 as well as University of Michigan, in 2018 with a Doctor of Physical Therapy. Rina conducts live webinars and is part of the continuing professional development teaching community with courses published in the UK, US, South Africa, Ireland and Australia. Rina is a member of APTA, HCPC-UK and OAP-Oman. 

High quality specifications are of paramount importance in achieving the right technical performance and value for money. This long-established training programme has been developed to help those involved in producing specifications to create high quality documents in an organised and effective way. It provides a sound foundation for those new to the topic whilst at the same time offering new insights to those with more experience. The programme emphasises the need for a clear definition of requirements combined with the ability to communicate those requirements effectively to third parties. A structured method of preparing specifications is provided, and a range of practical techniques is presented, to enable participants to put the principles into practice. The commercial and contractual role of specifications is also addressed. The objectives of the workshop are to: Provide a clear understanding of the role and purpose of specifications Present a framework for organising and producing specifications Define the key steps involved in creating effective specifications Demonstrate methods for assisting in defining requirements Provide tools and techniques for scoping and structuring specifications Show the role of specifications in managing variations and changes to scope Present methods to assist the writing and editing of specifications Review how specifications should be issued and controlled DAY ONE 1 Introduction Review of course objectives Review of participants' needs and objectives 2 Creating effective specifications The role of specifications in communicating requirements The costs, benefits and qualities of effective specifications Understanding the differences between verbal and written communication The five key steps of 'POWER' writing: prepare-organise-write-edit-release Exercise: qualities of an effective specification 3 Step 1: Preparing to write - defining readership and purpose; the specification and the contract Designing the specifications required; applying BS 7373 Defining the purpose, readership and title of each document Effective procedures for writing, issuing and controlling specifications The roles and responsibilities of the key players Understanding contracts; the contractual role of the specification Integrating and balancing the technical and commercial requirements Writing specifications to achieve the appropriate contract risk strategy Deciding how to specify: when to use functional and technical specifications The role of specifications in managing variations and changes to scope 4 Case study 1 Teams review a typical project scenario and identify the implications for the specification Feedback and discussion 5 Step 2: Organising the specification content Defining the need and establishing user requirements Deciding what issues the specification should cover Scoping techniques: scope maps, check lists, structured brainstorming Clarifying priorities: separating needs and desires Dealing with requirements that are difficult to quantify Useful techniques: cost benefit analysis, QFD, Pareto analysis 6 Case study 2 Teams apply the scoping techniques to develop the outline contents for a specification Feedback and discussion DAY TWO 7 Step 2: Organising the specification content (cont) Deciding what goes where; typical contents and layout for a specification The three main segments: introductory, key and supporting Creating and using model forms: the sections and sub-sections Detailed contents of each sub-section Tools and techniques for outlining and structuring specifications 8 Case study 3 Teams develop the detailed specification contents using a model form Feedback and discussion 9 Step 3: Writing the specification The challenges of written communication Identifying and understanding the readers needs Choosing and using the right words; dealing with jargon Problem words; will, shall, must, etc; building a glossary Using sentence structure and punctuation to best effect Understanding the impact of style, format and appearance Avoiding common causes of ambiguity Being concise and ensuring clarity Choosing and using graphics to best effect Exercises and examples 10 Step 4: Editing the specification Why editing is difficult; how to develop a personal editing strategy Key areas to review: structure, content, accuracy, clarity, style and grammar Editing tools and techniques 11 Step 5: Releasing and controlling the specification Key requirements for document issue and control Final formatting and publication issues; document approval Requirements management: managing revisions and changes 12 Course review and action planning What actions should be implemented to improve specifications? Conclusion