25933 Management courses in Congleton delivered Online

Official BRCGS Product Safety Management course: Internal Auditor Delivered online (Zoom) by a live BRCGS Approved Training Partner. Exam and Certificate fee included in the price.

24 Hour Flash Deal **25-in-1 Level 5 Diploma in Organisational Learning & Development Mega Bundle** Level 5 Diploma in Organisational Learning & Development Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Level 5 Diploma in Organisational Learning & Development package online with Studyhub through our online learning platform. The Level 5 Diploma in Organisational Learning & Development bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Level 5 Diploma in Organisational Learning & Development course provides complete 360-degree training on Level 5 Diploma in Organisational Learning & Development. You'll get not one, not two, not three, but twenty-five Level 5 Diploma in Organisational Learning & Development courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Level 5 Diploma in Organisational Learning & Development courses are yours for as long as you want them once you enrol in this course This Level 5 Diploma in Organisational Learning & Development Bundle consists the following career oriented courses: Course 01: Strategic Management and Leadership Development Course 02: Strategic Direction And Leadership Course 03: Talent Management Course 04: Performance Management Course 05: Change Management Course 06: Industrial and Organisational Psychology Course 07: Emotional Intelligence and Human Behaviour Course 08: Managing Change and Continual Improvement Course 09: Coaching and Mentoring Course 10: Diversity Training Course 11: Conflict Resolution Course 12: Employee Engagement and Retention Strategies Course 13: Effective Communication Skills Diploma Course 14: Strategic Planning and Implementation Course 15: Team Building Masterclass Course 16: Project Management Course 17: Decision Making and Critical Thinking Online Course Course 18: Negotiation Skills Course 19: Time Management Course 20: Resilience Masterclass Course 21: Agile Project Management Diploma Course 22: Leading and Managing Remote Team Course 23: Professional Crisis Management Certificate Course 24: Delegation Skills Training Course 25: Business Networking Skills The Level 5 Diploma in Organisational Learning & Development course has been prepared by focusing largely on Level 5 Diploma in Organisational Learning & Development career readiness. It has been designed by our Level 5 Diploma in Organisational Learning & Development specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Level 5 Diploma in Organisational Learning & Development Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Level 5 Diploma in Organisational Learning & Development bundle course has been created with twenty-five premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Level 5 Diploma in Organisational Learning & Development Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Level 5 Diploma in Organisational Learning & Development Elementary modules, allowing our students to grasp each lesson quickly. The Level 5 Diploma in Organisational Learning & Development course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. In this exclusive Level 5 Diploma in Organisational Learning & Development bundle, you really hit the jackpot. Here's what you get: Step by step Level 5 Diploma in Organisational Learning & Development lessons One to one assistance from Level 5 Diploma in Organisational Learning & Developmentprofessionals if you need it Innovative exams to test your knowledge after the Level 5 Diploma in Organisational Learning & Developmentcourse 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all twenty-five Level 5 Diploma in Organisational Learning & Development courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Level 5 Diploma in Organisational Learning & Development certificate and transcript on the next working day Easily learn the Level 5 Diploma in Organisational Learning & Development skills and knowledge you want from the comfort of your home CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Level 5 Diploma in Organisational Learning & Development training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Level 5 Diploma in Organisational Learning & Development Progression: CIPD Level 5 Associate Diploma in Organisational Learning and Development Requirements To participate in this Level 5 Diploma in Organisational Learning & Development course, all you need is - A smart device A secure internet connection And a keen interest in Level 5 Diploma in Organisational Learning & Development Career path You will be able to kickstart your Level 5 Diploma in Organisational Learning & Development career because this course includes various courses as a bonus. This bundle is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Level 5 Diploma in Organisational Learning & Development career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

14 in 1 "Retail Assistant Training" Bundle only at £79 Get Hard Copy + PDF Certificates + Transcript + Student ID Card + e-Learning App as a Gift - Enrol Now Tired of browsing and searching for a Retail Assistant Training course you are looking for? Can't find the complete Training package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this 14-in-1 extensive bundle that has everything you need to succeed in Retail and other relevant fields! After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one bundle has been designed by industry experts. We prioritised what learners were looking for in a complete Retail Assistant Training package and developed this in-demand course that will enhance your skills and prepare you for the competitive job market. Furthermore, to help you showcase your expertise in Retail, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Retail Assistant Training Bundle Consists of the following Premium courses: Course 01: Retail Management - Level 5 Course 02: Logistic Management Course 03: Retail Strategy Course 04: Basic Product Management Course 05: Purchasing & Procurement Course - Level 3 Course 06: Level 3 Tax Accounting Course 07: Introduction to VAT Course 08: Commercial Law 2021 Course 09: Operations Management Course 10: Strategic Planning and Analysis for Marketing Course 11: Sales Negotiation Training Course 12: Basic Business Finance Course 13: Diploma in Quickbooks Bookkeeping Course 14: Customer Relationship Management Enrol now to advance your career, and use the premium study materials from Apex Learning. Benefits you'll get from choosing Apex Learning for this Retail Assistant Training: Pay once and get lifetime access to 14 CPD courses Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID included in a one-time fee Free up your time - don't waste time and money travelling for classes Learn anytime, from anywhere Study from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) Curriculum Course 01: Retail Management - Level 5 Module 01: Introduction to Retail Management Module 02: Retail Strategy Module 03: Retail Buying and Merchandising Module 04: Retail Pricing Module 05: Supply Chain Management in Retailing Module 06: The Sales Process and Dealing with Customers at the Checkout Module 07:Importance of Consumer Behaviour Module 08: Taking Trends and Targeting Customers Effectively Module 09: The Importance of Communicating with Customers Module 10: Choosing a Retail Location Module 11: Retail Psychology Module 12: Negotiate the Right Deal with Suppliers Module 13: Develop Store Security Procedures Module 14: Management Skills for Leading Your Team Module 15: Selling in Multiple Channels Module 16: Retail Brand Management Module 17: Health & Safety for Retail Stores Module 18: Consumer Rights Act Course 02: Logistic Management Module 01: Introduction to Logistic Management Module 02: Planning Framework for Logistics Module 03: Supply Chain Management Module 04: Logistics Management and Organisation Module 05: Sourcing, Purchasing, and Procurement Module 06: Channels of Distribution Module 07: Supplier Relationship Management Module 08: Inventory Planning and Management Module 09: Principles of Warehousing Module 10: Transport Management Module 11: Negotiation Techniques Module 12: Customer Service and Logistics Course 03: Retail Strategy Module 01: Introduction to Retail Management Module 02: Retail Strategy Module 03: Retail Buying and Merchandising Module 04: Retail Pricing Module 05: Supply Chain Management in Retailing Module 06: The Sales Process and Dealing with Customers at the Checkout Module 07:Importance of Consumer Behaviour Module 08: Taking Trends and Targeting Customers Effectively Module 09: The Importance of Communicating with Customers Module 10: Choosing a Retail Location Module 11: Retail Psychology Module 12: Negotiate the Right Deal with Suppliers Module 13: Develop Store Security Procedures Module 14: Management Skills for Leading Your Team Module 15: Selling in Multiple Channels Module 16: Retail Brand Management Module 17: Health & Safety for Retail Stores Module 18: Consumer Rights Act Course 04: Basic Product Management Module 01: Course Introduction - Product Module 02: Definition of Product Module 03: Classification of Product Module 04: Consumer Goods Module 05: Business Goods Module 06: Levels of a Product Module 07: Product Quality Module 08: Product Mix Module 09: Product Life Cycle Module 10: Branding Module 11: Branding Strategies Module 12: Brand Equity Course 05: Purchasing & Procurement Course - Level 3 Module 01: Supply Chain Basics Module 02: Role of Procurement in an Organisation Module 03: The Purchasing Cycle Module 04: Purchasing Toolkits Module 05: Managing Competitive Bids Module 06: Quality Management Module 07: Supplier Relationship Management Module 08: Analysing and Reducing Risk in the Supply Chain Module 09: Improving Efficiency and Accuracy Module 10: Category Management Module 11: Inventory Management Module 12: E-Procurement Course 06: Level 3 Tax Accounting Module 01: Tax System and Administration in the UK Module 02: Tax on Individuals Module 03: National Insurance Module 04: How to Submit a Self-Assessment Tax Return Module 05: Fundamentals of Income Tax Module 06: Advanced Income Tax Module 07: Payee, Payroll and Wages Module 08: Capital Gain Tax Module 09: Value Added Tax Module 10: Import and Export Module 11: Corporation Tax Module 12: Inheritance Tax Module 13: Double Entry Accounting Module 15: Career as a Tax Accountant in the UK Course 07: Introduction to VAT Module 01: Understanding VAT Module 02: VAT Terminology and Calculation Module 03: VAT Taxable Persons Module 04: VAT Registration Module 05: VAT Rates Module 06: Invoicing and Records Module 07: VAT Application in Goods, Services and Vehicles Module 08: Supply Module 09: The VAT Return Module 10: Tips on VAT Compliance Module 11: VAT Exemptions and Zero-Rated VAT Module 12: Miscellaneous VAT Issues and Penalties Module 13: Making Tax Digital Course 08: Commercial Law 2021 Module 01: Introduction of Commercial law Module 02: Business Organisations Module 03: International Trade: the Theory, the Institutions, and the Law Module 04: Sales of Goods Law Module 05: Consumer Law and Protection Module 06: E-Commerce Law Module 07: Competition Law Course 09: Operations Management Module 01: Introduction Module 02: Project Module 03: Business Development and Succession Planning Module 04: Process Module 05: Supply Chain Module 06: Planning & Forecasting Operations Module 07: Procurement & Purchasing Module 08: Manufacturing & Delivery Operations Module 09: Quality Module 10: Managing Risk and Recovery Module 13: Communication Skills Module 14: Negotiation Techniques Module 18: Business Environment Module 19: Business Writing Skills Course 10: Strategic Planning and Analysis for Marketing Module 01: An Introduction to Strategic Planning Module 02: Development of a Strategic Plan Module 03: Strategic Planning for Marketing Module 04: Strategic and Marketing Analysis Module 05: Internal Analysis Module 06: External Analysis Module 07: Market Segmentation, Targeting and Positioning Module 08: Approaches to Customer Analysis Module 09: Approaches to Competitor Analysis Course 11: Sales Negotiation Training Sales Negotiation Training Negotiation Station - How To Negotiate Successfully Course 12: Basic Business Finance Module 01: What is Business Finance? Module 02: Why Businesses Fail Module 03: The Principles of Business Finance Part 1 Module 04: The Principles of Business Finance Part 2 Module 05: The Balance Sheet Module 06: The Income Statement Module 07: The Cashflow Statement Module 08: A Business Finance Exercise Module 09: Financial Performance Indicators Module 10: Investment Analysis Module 11: Investment Analysis Exercise Module 12: Key Learning Points in Business Finance Course 13: Diploma in Quickbooks Bookkeeping Getting prepared - access the software and course materials Getting started Setting up the system Nominal ledger Customers Suppliers Sales ledger Purchases ledger Sundry payments Sundry receipts Petty cash VAT - Value Added Tax Bank reconciliation Payroll / Wages Reports Tasks Course 14: Customer Relationship Management Module 01: Introduction Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Retail Assistant Training bundle including- Students Graduates Job Seekers Job Holders Requirements Our Retail Assistant Training is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones, so you can access your course on Wi-Fi, 3G or 4G. Career path Having this Retail Assistant Training expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (Retail Management - Level 5) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Retail Management - Level 5) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Level 7 Diploma in Management and Leadership Online This Level 7 Diploma in Leadership & Management Course will help you advance your career by providing you with the most up-to-date leadership and management information. The Level 7 Diploma in Leadership & Management Course requires no prior knowledge or experience, as candidates are introduced to the characteristics and qualities of an effective leader. You will learn how to build and optimize a high-performing team, cultivate an engaging organizational culture, and provide constructive feedback to coworkers by enrolling in this Level 7 Diploma in Management and Leadership Course. By the end of the Level 7 Diploma in Management and Leadership Course, you will have a solid understanding of what makes a great leader and how to put the strategies you have learned into practice to advance your career. Enrol in this Level 7 Diploma in Leadership & Management UK course to learn how to improve your leadership and management skills. Free Courses of this Level 7 Diploma in Management and Leadership Course Course 01: Level 7 Diploma in Leadership and Management Course Course 02: Level 3 Business Administration Course 03: Level 4 Time Management Course Other Benefits of this Level 7 Diploma in Management and Leadership Course Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the Level 7 Diploma in Management and Leadership Course] Level 7 Diploma in Management and Leadership Industry Experts Designed this Level 7 Diploma in Leadership & Management course into 10 detailed modules. Course Curriculum of the Level 7 Diploma in Management and Leadership Module 01: Understanding Management and Leadership Module 02: Leadership over Yourself Module 03: Creativity and Innovation Module 04: Leadership and Teambuilding Module 05: Motivation and People Management Module 06: Communication and Leadership Module 07: Presentation, One-to-one Interview and Meeting Management Module 08: Talent Management Module 09: Strategic Leadership Module 10: Stress Management Assessment Method of Level 7 Diploma in Management and Leadership After completing each module of the Level 7 Diploma in Leadership & Management Online UK Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Level 7 Diploma in Management and Leadership After completing the MCQ/Assignment assessment for this Level 7 Diploma in Leadership & Management course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Level 7 Diploma in Management and Leadership This Level 7 Diploma in Management and Leadership Course is for anyone serious about their professional development. This Course is designed primarily for group leaders, managers at all levels, and business professionals. Students and recent graduates who want to improve their resumes and gain experience are also welcome to enrol in this Level 7 Diploma in Leadership & Management UK Course Requirements Level 7 Diploma in Management and Leadership Students who intend to enrol in this Level 7 Diploma in Management and Leadership course must meet the following requirements: Level 7 Diploma in Management and Leadership: Good command of the English language Level 7 Diploma in Management and Leadership: Must be vivacious and self-driven Level 7 Diploma in Management and Leadership: Basic computer knowledge Level 7 Diploma in Management and Leadership: A minimum of 16 years of age is required Career path Level 7 Diploma in Management and Leadership Certificates Certificate of completion Digital certificate - Included

3 QLS Endorsed Diploma | QLS Hard Copy Certificates Included | 180 CPD Courses | Lifetime Access | 24/7 Tutor Support

Do you want to prepare for your dream job but strive hard to find the right courses? Then, stop worrying, for our strategically modified Effective Office Administration bundle will keep you up to date with the relevant knowledge and most recent matters of this emerging field. So, invest your money and effort in our 30 course mega bundle that will exceed your expectations within your budget. The Effective Office Administration related fields are thriving across the UK, and recruiters are hiring the most knowledgeable and proficient candidates. It's a demanding field with magnitudes of lucrative choices. If you need more guidance to specialise in this area and need help knowing where to start, then StudyHub proposes a preparatory bundle. This comprehensive Effective Office Administration bundle will help you build a solid foundation to become a proficient worker in the sector. This Effective Office Administration Bundle consists of the following 25 CPD Accredited Premium courses - Course 1: Office Administration Course 2: Admin Support Assistant Course 3: Document Control Course 4: UK Employment Law Course 5: Strategies & Skills for Recruitment - Online Course Course 6: Office Receptionist Course Course 7: Email Etiquette Course 8: Minute Taking Executive Training Course 9: Line Management Course 10: Project Management Course 11: Equality, Diversity and Discrimination Course 12: Workplace Confidentiality Course 13: Compliance Management Course 14: Corporate Risk And Crisis Management - Online Course Course 15: Diploma in Lean Process and Six Sigma Course 16: Diploma in Lean Process and Six Sigma Course 17: Influencing and Negotiating Course 18: Delegation Skills Course 19: Goal Setting Masterclass Course 20: Leadership: Practical Leadership Course 21: Performance Management Course 22: Key Performance Indicators Professional Course 23: Objectives and Key Results (OKR) Course 24: Performance and Appraisal Management Course 25: Supporting a Grieving Employee: A Manager's Guide 5 Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques- Course 1: Career Development Plan Fundamentals Course 2: CV Writing and Job Searching Course 3: Interview Skills: Ace the Interview Course 4: Video Job Interview for Job Seekers Course 5: Create a Professional LinkedIn Profile Learning Outcome This tailor-made Effective Office Administration bundle will allow you to- Uncover your skills and aptitudes to break new ground in the related fields Deep dive into the fundamental knowledge Acquire some hard and soft skills in this area Gain some transferable skills to elevate your performance Maintain good report with your clients and staff Gain necessary office skills and be tech savvy utilising relevant software Keep records of your work and make a report Know the regulations around this area Reinforce your career with specific knowledge of this field Know your legal and ethical responsibility as a professional in the related field This Effective Office Administration Bundle resources were created with the help of industry experts, and all subject-related information is kept updated on a regular basis to avoid learners from falling behind on the latest developments. Certification After studying the complete training you will be able to take the assessment. After successfully passing the assessment you will be able to claim all courses pdf certificates and 1 hardcopy certificate for the Title Course completely free. Other Hard Copy certificates need to be ordered at an additional cost of •8. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Ambitious learners who want to strengthen their CV for their desired job should take advantage of the Effective Office Administration bundle! This bundle is also ideal for professionals looking for career advancement. Requirements To participate in this course, all you need is - A smart device A secure internet connection And a keen interest in Effective Office Administration Career path Upon completing this essential Bundle, you will discover a new world of endless possibilities. These courses will help you to get a cut above the rest and allow you to be more efficient in the relevant fields.

Keep track of customer details in your CRM. It's a perfect memory. We will help you to identify tips for getting started and how to follow 8 steps to a successful Customer Relationship Management implementation. Learning Objectives Identify tips for getting started, Follow 8 steps to a successful Customer Relationship Management implementation Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

This fast track Level 6 Diploma in Information Technology (accredited by Othm) is designed to ensure that each learner is a confident, independent thinker with a detailed knowledge of Information Technology, and equipped with the skills to adapt rapidly to change at a junior or middle management level and aspiring into higher management within their organisation or industry. The qualification is ideal for those who have started, or are planning to move into, a career in private or public sector business. Information Technology - Level 6 (fast track) Key Highlights of this fast track Diploma in Information Technology - Level 6 programme are: Program Duration: 6 Months (Regular mode also available) Program Credits: 120 Credits Designed for working Professionals Format: Online No Written Exam. The Assessment is done via Submission of Assignment Tutor Assist available Dedicated Student Success Manager Timely Doubt Resolution Regular Networking Events with Industry Professionals Become eligible to gain direct entry into relevant Master's degree programme LSBR Alumni Status No Cost EMI Option This fast track Diploma in Information Technology - Level 6 qualification will make you a confident, independent thinker with a detailed knowledge of Information Technology. You would be equipped with the skills to adapt rapidly to change at a junior or middle management level and make you aspire into higher management within your organisation or industry. Upon successful completion of the Diploma in Information Technology - Level 6 programme in fast track mode, you will also become eligible to gain direct entry into relevant Master's degree programme. Who is this course for? Working Professionals, Level 5 / Year 2 of a three-year UK Bachelor's degree holders or learners who are looking for Career Progression. A formal undergraduate qualification leading to award of degrees in future. Requirements Open Entry. No formal qualification is required from mature learners (over 21 years) who have relevant management experience. For others, the learners should have relevant NQF / QCF / RQF Level 5 Diploma or equivalent recognised qualification. Please speak to the Admission Counsellors for waiver information. Career path Upon successful completion of your Diploma in Information Technology - Level 6 in fast track mode, you become eligible to gain direct entry into relevant Master's degree programme Completion of your fast track Diploma in Information Technology - Level 6 qualification will meet the University standard academic entry requirements.

Learning Outcomes Get introduced the employee recruitment and the selection procedure Learn the principles of performance appraisal management Understand the strategies to manage employee relations Develop the ability to ensure health and safety in the workplace Enrich your knowledge of the UK employment law Learn the techniques for keeping employees motivated Description Along with a handsome salary, working in HR will provide the opportunity to interact with people from various fields, develop communication skills and expand your networks. However, to establish a solid career in HR, you have to ensure you are ready to take on the challenges. The Human Resource (HR) Management Diploma course can help you with that.  This course will introduce you to the core principles of HR management. You will learn the employee selection process and requirement strategies through this course. The course will educate you on the vitals of employee development and performance appraisal management. In addition, you will acquire the skills required for creating a safe workplace. Furthermore, the course will help you develop a clear understanding of UK employment law. There is more! After the completion of the course, you will receive a certificate of achievement. This certificate will elevate your resume and keep you ahead of the crowd. Join now! Certificate of Achievement After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for 9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for 15.99, which will reach your doorsteps by post. Method of Assessment At the end of the course, some assessment questions will be provided. In order to pass this exam, you must score at least 60%. When you submit the assessment, our team will examine it and deliver you feedback.  Career path This course is designed to help you extant your knowledge and understanding of this sector. After completing the course, you will be able to explore career options such as HR Manager HR Executives HR Coordinator

Duration 2 Days 12 CPD hours This course is intended for This course is designed for all project managers and project team leaders. Overview At course completion, students will be able to identify, analyze, respond to, and control project risks. This course focuses on improving the project manager?s risk management expertise, from initial planning through project closure. Participants will apply all course principles to a work-related case study taken directly from their work environment. Risk Management Overview Risk Management Benefit and Uses Project Risk Management Project Management Life Cycle Initiating Process Group Initiating Process Group Overview Develop Project Charter Identify Stakeholders Project Selection Criteria ROI Analysis ROI Methods Risk Complexity Index Project Selection Planning Process Group Planning Process Group Overview Scope Risks Schedule Risks Resource Risks Plan Risk Management Identify Risks Delphi Technique Subject Matter Expert Input Brainstorming Fishbone Diagrams Process Analysis Five Whys Influence Diagrams Risk Breakdown Structure (RBS) Risk Register Perform Qualitative Risk Analysis Probability and Impact Assessment Probability and Impact Chart Perform Quantitative Risk Analysis Three point estimates PERT Triangular Distributions Outlier Considerations Geometric Mean Normal Distributions Methods Tornado Diagrams Expected Monetary Value (EMV) Monte Carlo Plan Risk Responses Risk Response Strategies Overall Project Risk Checklists Executing, Monitoring and Controlling Process Groups Executing Process Group Overview Monitoring and Controlling Process Group Overview Control Risks Project Monitoring Longer Projects Closing Process Group Closing Process Group Overview Close Project or Phase Risk Activities During Closing Process Group Post-Project Risk Assessment