25866 Management courses in Congleton delivered Online

Getting Started The CMI Level 5 Award in Professional Consulting is designed for practising and aspiring Professional Consultants wishing to develop key skills in professional consulting, such as planning and managing consultancy interventions, client relationships, communication and problem-solving tools and techniques. This CMI Level 5 Award in Professional Consulting qualification has been developed in cooperation with the Institute of Consulting. It's a shorter course than the CMI Level 5 Certificate and Diploma, allowing you to develop the most important skills and competencies required to become a consultant. We have a range of modules available for this CMI Level 5 Award in Professional Consulting course, and you can select the modules depending on your career goals and progression. Key Benefits For learners Build strategic skills with consulting, such as organisational structure and culture Develop your skills in one specific area of consulting, such as consultancy interventions, communication, client relationships or problem-solving tools and techniques Attain a good understanding of consulting essentials Focuses on the nature of consulting, personal development and effective communication Develop group dynamics Facilitating core skills Organisation Communicating core strategies for consulting Gives more comprehensive knowledge of the role of a Professional Consultant while focusing on the specific consulting subjects appropriate to the role of a Professional Consultant Gives you the skills and competencies needed to become a consultant Key Highlights Want to get noticed and develop yourself into a successful Professional Consultant? The CMI Level 5 Professional Consulting offered by the School of Business and Technology London is the ideal starting point for your career journey. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our CMI-approved tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways The CMI Level 5 Professional Consulting can open many career pathways including, but not limited to: Management Consultant, with an estimated salary of £55,343 per annum Consultant, with an estimated salary of £46,317 per annum Professional Consultant with an estimated salary of £50,205 per annum About Awarding Body Chartered Management Institute established over 60 years ago as the British Institute of Management back then; it has developed the UK's very first diploma in management studies. In the years that followed CMI has consistently been at the forefront of all aspects of management and leadership. Today CMI is the only chartered professional awarding body committed to offering the highest standards in management and leadership excellence. Presently over 100,000 managers use its unique services daily. CMI qualifications aim for managers and leaders at any level, and it remains the only Awarding Body which can award Chartered Manager status - the ultimate management accolade. Employers highly value the qualifications awarded by CMI, and boost your career prospects. What is included? Learn 100% online at your own pace Dedicated support from expert tutors Dedicated Support Desk Portal: You can raise queries, request tutor support and ask for a call back whenever you need guidance and assistance. Elevate Knowledge: Your tutors will provide formative assessment feedback for each module, helping you improve your achievements throughout the program Schedule online personal tutor meetings whenever you want, which will help you get the most out of your studies and provide guidance, support and encouragement 6 months support period 24-hour access to the online learning platform 'MyLearnDirect' Schedule live online classes for each module at your convenience. (Blended learning only) Quality learning resources and study guides developed by CMI-approved tutors. All assessment materials are conveniently accessible through the online learning platform 'MyLearnDirect' Induction: We offer online and flexible learning induction to help you settle in and prepare for your online studies Access to CMI Management Direct. It has 100,000s of reliable and validated management and leadership resources, including company and industry reports, videos, checklists, E-books, and journals. You have access to CMI Membership and Support for the duration of your study. Assessment For each module you study, you will complete a written assignment of 2500 to 3000 words and submit it online at your MyLearnDirect learning portal. The submitted assignments will be assessed by your CMI-approved tutor. Entry Requirements The CMI Level 5 Award in Professional Consulting is aimed at practising and aspiring Professional Consultants wishing to develop key skills and knowledge to succeed and progress in professional consulting. To be eligible for this course, you must: Be 19 years of age and over Have some work experience as a consultant in any sector or similar job role Possess the ability to complete the Level 5 Qualification Our friendly admissions advisors will provide the best advice, considering your needs and goals.  Progression IC and CMI recommend for progression once completing the Professional Consulting qualifications would be to progress onto: CMI Level 5 Qualifications in Management and Leadership (RQF) CMI Level 5 Qualifications in Professional Consulting(Certificate or Diploma) CMI Level 7 Qualifications in Professional Consulting (RQF) Why gain a CMI Qualification? You will develop important strategic skills with consulting and have the opportunity to attain a good understanding of the essentials of consulting upon completing this course. Achieving this CMI Level 5 qualification in Professional Consulting will provide you with a significant understanding of the role of a Professional Consultant while focusing on the specific consulting subjects appropriate to the role of a Professional Consultant. Studying for a CMI qualification offers you more than just academic standing. When you enrol with us for the CMI Level 5 Professional Consulting, you will have access to CMI Membership and Support for the duration of your study alongside your qualification. CMI graduates achieve remarkable things: 72% agree that their CMI qualification gave them a competitive edge in the job application process. 89% agree they use the skills learnt on their accredited qualification in their current role. 88% agree that the accredited qualification gave them good career prospects. Recent CMI graduates earn a median of 28k compared to just 21k for a typical business studies graduate. Employers highly value the qualifications awarded by CMI, and over 80% of managers agree that a CMI qualification is essential to becoming a professional manager. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Planning and managing consultancy interventions Reference No : Unit 5030 Credit : 8 || TQT : 80 LEARNING OUTCOMES 1. Understand the need to adopt a structured approach to managing consultancy interventions. 2. Be able to use project management techniques in a consultancy intervention. 3. Know how to conduct a consultancy intervention. UNIT2- Problem solving tools and techniques for consultants Reference No : Unit 5034 Credit : 9 || TQT : 90 LEARNING OUTCOMES 1. Understand how to identify the client need. 2. Understand data collection methods and confidentiality in a consultancy intervention. 3. Be able to apply analysis tools within consultancy interventions. UNIT3- The client relationship Reference No : Unit 5032 Credit : 8 || TQT : 80 LEARNING OUTCOMES 1. Understand the importance of the client/consultant relationship 2. Be able to develop and manage the client relationship. 3. Be able to use negotiation and influencing skills in the client/consultant relationship. UNIT4- Introduction to consulting essentials Reference No : Unit 5029 Credit : 8 || TQT : 80 LEARNING OUTCOMES 1. Understand the nature of consulting. 2. Be able to prepare for professional personal development as a consultant. 3. Know how to communicate effectively with clients. UNIT5- Communication for consultants Reference No : Unit 5033 Credit : 7 || TQT : 70 LEARNING OUTCOMES 1. Understand the importance of communication. 2. Be able to run effective meetings with clients. 3. Be able to present information, findings, conclusions and recommendations to clients. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. Management Direct As part of the program, you will get access to CMI Management Direct, which provides a rich foundation of management and resource for students. The Management Direct is packed with content, including: E-Books Articles Leader videos Idea for leaders Models and so much more... How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

[Updated: February 2024] HR Management: Human Resources Management (Employment Law & Recruitment) Level 5 Diploma (QLS Endorsed) 'A bad reputation makes hiring 10% more expensive.' YOU, an HR professional, are quite uneasy with this. HR or Human Resources Management is the Most experienced professionals in the UK earn up to £55,000 annually, with entry-level occupations starting at £27,000. We are here to assist you in advancing into this fascinating profession, which is waiting for a fresh graduate. The Advanced Diploma in (HR) Human Resources at QLS Level 5 Training Offers the Following Courses: Course 01: (HR) Human Resources at QLS Level 5 Course 02: UK Payroll Administrator Course 03: UK Employment Law Course 04: Workplace Confidentiality This Diploma in (HR) Human Resources at QLS Level 5 course is endorsed by The Quality Licence Scheme & accredited by CPDQS (with 190 CPD points) A thorough introduction to the topic of human resources management will be given in this HR: Human Resources Management (Employment Law & Recruitment). The HR: Human Resources Management (Employment Law & Recruitment) course will explore key HR topics, including employee interactions, performance management, salary and benefits, and recruiting and selection. The HR: Human Resources Management (Employment Law & Recruitment) course will also cover best practices in the industry and give an overview of the legal and regulatory standards that pertain to HR management. Here are a few important skills you will achieve from our HR Management: Human Resources Management (Employment Law & Recruitment) Level 5 course: Apply the fundamentals and techniques of HR management Recruit, Hire and Retain employees Preserve good working relationships and performance Acknowledge the influence of employment legislation on HR management. Discover the fundamentals of benefits and compensation and how to use them Identify the basics of training and development and how to put them into practice Top Reviews of this HR Management: Human Resources Management (Employment Law & Recruitment) Level 5 Course This HR Course has more value than it looks to have. I have been looking for doing a Human Resources course for a long time. Reviewed by Alex I was impressed by the methodology of teaching very clear Reviewed by Delphine Makenga Betu Muya I learned a lot and you can learn in your own time. Reviewed by Safiya Laviniere HR: Human Resources Management (Employment Law & Recruitment) Diploma Course Curriculum of HR: Human Resources Management (Employment Law & Recruitment) Level 5 Module 01: Introduction to Human Resource Module 02: Employee Recruitment and Selection Procedure Module 03: Employee Training and Development Process Module 04: Performance Appraisal Management Module 05: Employee Relations Module 06: Motivation and Counselling Module 07: Ensuring Health and safety at the Workplace Module 08: Employee Termination Module 09: Employer Record and Statistics Module 10: Essential UK Employment Law Assessment Process of HR: Human Resources Management (Employment Law & Recruitment) Diploma You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass the exam and achieve Quality Licence Scheme endorsed certificate. After passing the Diploma in (HR) Human Resources at QLS Level 5 exam, you will be able to request a certificate with additional cost that has been endorsed by the Quality Licence Scheme. CPD 200 CPD hours / points Accredited by CPD Quality Standards Module 01: Introduction to Human Resource 15:40 1: Introduction Video Preview 01:16 2: Introduction to Human Resource Preview 14:24 Module 02: Employee Recruitment and Selection Procedure 23:42 3: Employee Training and Development Process Preview 23:42 Module 03: Employee Training and Development Process 14:27 4: Employee Training and Development Process 14:27 Module 04: Performance Appraisal Management 14:15 5: Performance Appraisal Management 14:15 Module 05: Employee Relations 09:34 6: Employee Relations 09:34 Module 06: Motivation and Counselling 13:31 7: Motivation and Counselling 13:31 Module 07: Ensuring Health and safety at the Workplace 13:28 8: Ensuring Health and safety at the Workplace 13:28 Module 08: Employee Termination 10:45 9: Employee Termination 10:45 Module 09: Employer Record and Statistics 09:00 10: Employer Record and Statistics 09:00 Module 10: Essential UK Employment Law 21:44 11: Essential UK Employment Law 21:44 Assessment (Optional) 02:00 12: Assignment On Diploma in Human Resources at QLS Level 5 02:00 Order Your Certificate 02:00 13: Order Your CPD Certificate 01:00 14: Order Your QLS Endorsed Certificate 01:00 Recommendations! 01:00 15: Take your career to the next level with HF Online! 01:00 Module 11: Recruitment Management: Defining and Knowing the Position 06:28 16: Defining and Knowing the Position 06:28 Module 12: Filtering Applicants to Interview 05:33 17: Filtering Applicants to Interview 05:33 Module 13: Hiring Strategy 04:57 18: Hiring Strategy 04:57 Module 14: Lure in Great Candidates 04:12 19: Lure in Great Candidates 04:12 Module 15: Making an Offer 04:55 20: Making an Offer 04:55 Module 16: Onboarding 04:55 21: Onboarding 04:55 Module 17: Selection Process (I) 04:59 22: Selection Process (I) 04:59 Module 18: Selection Process (II) 04:36 23: Selection Process (II) 04:36 Module 19: The Interview (I) 04:55 24: The Interview (I) 04:55 Module 20: The Interview (II) 04:10 25: The Interview (II) 04:10 Free Course No 01: UK Payroll Administrator 4:12:44 26: Module 01_ Payroll System in the UK 31:29 27: Module 02_ Payroll Basics 09:47 28: Module 03_ Company Settings 07:39 29: Module 04_ Legislation Settings 07:09 30: Module 05_ Pension Scheme Basics 05:37 31: Module 06_ Pay Elements 13:59 32: Module 07_ The Processing Date 07:06 33: Module 08_ Adding Existing Employees 08:06 34: Module 09_ Adding New Employees 12:12 35: Module 10_ Payroll Processing Basics 11:20 36: Module 11_ Entering Payments 11:31 37: Module 12_ Pre-Update Reports 08:42 38: Module 13_ Updating Records 08:43 39: Module 14_ e-Submissions Basics 08:43 40: Module 15_ Process Payroll (November) 15:46 41: Module 16_ Employee Records and Reports 13:15 42: Module 17_ Editing Employee Records 06:58 43: Module 18_ Process Payroll (December) 12:17 44: Module 19_ Resetting Payments 05:08 45: Module 20_ Quick SSP 09:37 46: Module 21_ An Employee Leaves 13:15 47: Module 22_ Final Payroll Run 07:15 48: Module 23_ Reports and Historical Data 08:16 49: Module 24_ Year-End Procedures 08:54 Free Course No 02: UK Employment Law 3:23:09 50: Module 01: Basic of Employment Law 16:17 51: Module 02: Legal Recruitment Process 26:44 52: Module 03: Employment Contracts 14:06 53: Module 04: Employee Handbook 13:03 54: Module 05: Disciplinary Procedure 13:55 55: Module 06: National Minimum Wage & National Living Wage 21:57 56: Module 07: Parental Right, Sick Pay & Pension Scheme 31:13 57: Module 08: Discrimination in the Workplace 27:43 58: Module 09: Health & Safety at Work 10:21 59: Module 10: Dismissal, Grievances and Employment Tribunals 20:51 60: Module 11: Workplace Monitoring & Data Protection 06:59 Free Course No 03: Workplace Confidentiality 37:08 61: Module 01 Introduction to workplace confidentiality 03:18 62: Module 02 Business Etiquettes and Types of Confidentiality 08:01 63: Module 03 The Importance of Confidentiality 03:46 64: Module 04 Confidentiality with Co-workers 05:45 65: Module 05 Preventing Confidentiality Breach 06:08 66: Module 06 How Employers Can Protect Confidential Information 10:10 Who is this course for? HR: Human Resources Management (Employment Law & Recruitment) Diploma This HR Management: Human Resources Management (Employment Law & Recruitment) Level 5 course is suitable for the following: HR Manager HR Advisor HR Officer Recruitment Manager Talent Acquisition Specialist Employee Relations Advisor Learning and Development Manager Compensation and Benefits Specialist HR Business Partner Diversity and Inclusion Manager Organizational Development Manager HR Operations Manager HR Shared Services Manager HR Business Analyst You should enrol in this Recruitment course if you want to enrol in further: Level 2 Certificate in Recruitment Resourcing Level 3 Certificate in Principles of Recruitment Practice (RQF) CIPD HR practice HR and Marketing CIPD HR practice Human Resources Management Level 3 Certificate in Principles of Human Resource (HR) Practice (RQF) NCFE Level 3 Diploma in Skills for Business: Human Resources Certified Employee Performance Management Professional OTHM Level 3 Foundation Diploma in Employability and Workplace Skills CIPD HR practice NCFE Level 3 Diploma in Skills for Business: Human Resources Level 3 Certificate in Principles of Human Resource (HR) Practice (RQF) Level 4 Diploma in Human Resource Management Level 7 Diploma in Human Resource Management Level 2 Certificate in Recruitment Resourcing CIPD Level 3 Foundation Certificate in People Practice CIPD Level 5 Associate Diploma in People Management CIPD Level 7 Advanced Diploma in Strategic People Management Requirements HR Management: Human Resources Management (Employment Law & Recruitment) Level 5 No formal qualification is required for this HR Management: Human Resources Management (Employment Law & Recruitment) Level 5 course. Career path HR Management: Human Resources Management (Employment Law & Recruitment) Level 5 Completing this HR Management: Human Resources Management (Employment Law & Recruitment) Level 5 course can lead to a variety of career opportunities in the HR field, such as: Human Resources Officer Human Resources Manager Human Resources Adviser Talent Acquisition Specialist Employee Relations Manager Head of HR Certificates Certificate Accredited by CPDQS Digital certificate - Included Diploma in (HR) Human Resources at QLS Level 5 Hard copy certificate - £119 Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in (HR) Human Resources at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 119 GBP inside the UK 129 GBP (including postal fees) for International Delivery Certificate Accredited by CPDQS Upon finishing the (HR) Human Resources course, you need to order to receive aCertificate Accredited by CPDQSthat is accepted all over the UK and also internationally. The pricing schemes are: 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International Delivery)

Wage and Hour Law Compliance Payroll Management Training Course Overview Are you looking to begin your wage and hour law compliance or payroll management career or want to develop more advanced skills in wage and hour law compliance or payroll management? Then this wage and hour law compliance payroll management online training course will set you up with a solid foundation to become a confident payroll manager or accountant and help you to develop your expertise in wage and hour law compliance or payroll management. This wage and hour law compliance payroll management online training course is accredited by the CPD UK & IPHM. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Whether you are self-taught and you want to fill in the gaps for better efficiency and productivity, this wage and hour law compliance payroll management online training course will set you up with a solid foundation to become a confident payroll manager or accountant and develop more advanced skills. Gain the essential skills and knowledge you need to propel your career forward as a payroll manager or accountant. The wage and hour law compliance payroll management online training course will set you up with the appropriate skills and experience needed for the job and is ideal for both beginners and those currently working as a payroll manager or accountant. This comprehensive wage and hour law compliance payroll management online training course is the perfect way to kickstart your career in the field of wage and hour law compliance or payroll management. This wage and hour law compliance payroll management online training course will give you a competitive advantage in your career, making you stand out from all other applicants and employees. If you're interested in working as a payroll manager or accountant or want to learn more skills on wage and hour law compliance or payroll management but unsure of where to start, then this wage and hour law compliance payroll management online training course will set you up with a solid foundation to become a confident payroll manager or accountant and develop more advanced skills. As one of the leading course providers and most renowned e-learning specialists online, we're dedicated to giving you the best educational experience possible. This wage and hour law compliance payroll management online training course is crafted by industry expert, to enable you to learn quickly and efficiently, and at your own pace and convenience. Who should take this course? This comprehensive wage and hour law compliance payroll management online training course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of wage and hour law compliance or payroll management. Entry Requirement There are no academic entry requirements for this wage and hour law compliance payroll management online training course, and it is open to students of all academic backgrounds. As long as you are aged seventeen or over and have a basic grasp of English, numeracy and ICT, you will be eligible to enrol. Career path This wage and hour law compliance payroll management online training course opens a brand new door for you to enter the relevant job market and also provides you with the chance to accumulate in-depth knowledge at the side of needed skills to become flourishing in no time. You will also be able to add your new skills to your CV, enhance your career and become more competitive in your chosen industry. Course Curriculum Definition of Overtime Definition of Overtime Does Not Include Expenses Does Not Include Expenses Calculating Overtime Calculating Overtime Minimum Wage Minimum Wage Leave, Meals, Postings and Paystubs Leave, Meals, Postings and Paystubs Paying Employees Paying Employees Wage and Hour Law: Its More Than Just Calculating Overtime Wage and Hour Law: Its More Than Just Calculating Overtime Regular Rate of Pay Regular Rate of Pay Calculating Overtime Calculating Overtime Minimum Wage Minimum Wage Leave, Meals, Postings and Paystubs Leave, Meals, Postings and Paystubs Paying Employees Paying Employees Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees.     Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Arts Management and Art Therapy is a multidisciplinary field that combines the principles of business, marketing, and psychology to apply creative arts to improve people's mental and physical health. Arts management is the discipline of managing organizations and institutions in the arts. Art therapy is the use of art materials, processes, and experiences to improve the mental and emotional well-being of individuals. Along with this Arts Management and Art Therapy course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. Learning Outcomes of Arts Management and Art Therapy: Understand the principles of arts management Develop skills in fundraising, marketing, and leadership Apply art therapy to the treatment of mental health disorders Analyze cultural policy and its impact on the arts Contribute to the development of arts organizations and communities Promote the value of the arts in society Work effectively with artists, arts professionals, and policymakers This Arts Management and Art Therapy Bundle Consists of the following Premium courses: Course 01: Arts Management Course 02: Level 2 Art Therapy Course Course 03: Drawing and Illustration Level 2 Course 04: Landscape Paintings with Acrylic Course 05: Digital Art - Sketching In Photoshop Course 06: Interior Design Professional Diploma Course 07: Advanced Diploma in Architectural & Interior Design Course 08: Event Design and Styling for Event Management Diploma Course 09: Professional Photography Diploma Course 10: Basic Adobe Photoshop Course 11: Digital Marketing and Advertising Level 3 So, enrol in this Arts Management and Art Therapy bundle now to advance your career! How will I get my Arts Management and Art Therapy Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) Enroll today and start your journey! CPD 125 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals who are interested in a career in arts management or art therapy Students who are studying arts, business, or psychology Professionals who want to learn more about how to use creative arts to promote healing and well-being ** Completing this course does not imply that you are qualified to work as an Art Therapist. If you are seeking a course that fits the HCPC's standards, please contact the HCPC or the RCSLT ** Requirements There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having this Arts Management and Art Therapy bundle, will increase the value of your CV and open you up to multiple job sectors Certificates Certificate of completion Digital certificate - Included

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Duration 1 Days 6 CPD hours This course is intended for People in different roles and at various stages in their careers can benefit from this fundamentals course. This includes IT professionals, business stakeholders and others who want to be exposed to the customer engagement capabilities of Dynamics 365, students, recent graduates, and people changing careers who want to leverage Dynamics 365 to move to the next level. Overview Describe the customer engagement apps and what they have in common Describe the standard marketing processes and how Dynamics 365 Marketing addresses them Describe Dynamics 365 Marketing features and capabilities Describe additional marketing apps Describe the standard sales processes and how Dynamics 365 Sales addresses them Describe Dynamics 365 Sales capabilities Describe additional sales apps such as Sales Insights and Sales Navigator Describe the standard customer service processes and how Dynamics 365 Customer Serviceaddresses them Describe Dynamics Customer Service capabilities Describe additional sales apps such as Sales Insights and Sales Navigator Describe the standard field service business processes and how Dynamics 365 Field Service addresses Describe how to generate Work Orders Describe the scheduling capabilities of Dynamics 365 Field Service Describe the inventory management capabilities of Dynamics 365 Field Service Describe the asset management capabilities of Dynamics 365 Field Service Describe project-based customer engagement processes addressed by Dynamics 365 Project Operations Describe the sales capabilities of Dynamics 365 Project Operations Describe the project management capabilities of Dynamics 365 Project Operations Describe the resource utilization capabilities of Dynamics 365 Project Operations This course will provide you with a broad introduction to the customer engagement capabilities of Dynamics 365. You will become familiar with the concept of customer engagement, as well as each of the customer engagement apps, including Dynamics 365 Marketing, Dynamics 365 Sales, Dynamics 365 Customer Service, Dynamics 365 Field Service, and the customer relationship management (CRM) capabilities of Dynamics 365 Project Operations. This course will include lecture as well as hands-on labs. Learn the Fundamentals of Dynamics 365 Marketing Get introduced to the Dynamics 365 customer engagement apps Examine Dynamics 365 Marketing Describe Dynamics 365 Marketing capabilities Review Additional Marketing Apps Learn the Fundamentals of Dynamics 365 Sales Explore Dynamics 365 Sales Manage the sales lifecycle with Dynamics 365 Sales Review additional sales apps Learn the Fundamentals of Dynamics 365 Customer Service Examine Dynamics 365 Customer Service Describe Dynamics Customer Service capabilities Review additional customer service apps Learn the Fundamentals of Dynamics 365 Field Service Examine Dynamics Field Service Generate Work Orders in Dynamics 365 Field Service Describe the scheduling capabilities of Dynamics 365 Field Service Examine the inventory management capabilities of Dynamics 365 Field Service Review the asset management capabilities of Dynamics 365 Field Service Learn the Fundamentals of Dynamics 365 Project Operations (CRM) Examine Dynamics 365 Project Operations Describe the sales capabilities of Dynamics 365 Project Operations Plan projects with Dynamics 365 Project Operations Review the resource utilization capabilities of Dynamics 365 Project Operations Additional course details: Nexus Humans MB-910T00 Microsoft Dynamics 365 Fundamentals (CRM) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the MB-910T00 Microsoft Dynamics 365 Fundamentals (CRM) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

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It has been designed by our Leadership Skills for Team Leaders specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Leadership Skills for Team Leaders Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Leadership Skills for Team Leaders bundle course has been created with twenty-five premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Leadership Skills for Team Leaders Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Leadership Skills for Team Leaders Elementary modules, allowing our students to grasp each lesson quickly. The Leadership Skills for Team Leaders course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. In this exclusive Leadership Skills for Team Leaders bundle, you really hit the jackpot. Here's what you get: Step by step Leadership Skills for Team Leaders lessons One to one assistance from Leadership Skills for Team Leadersprofessionals if you need it Innovative exams to test your knowledge after the Leadership Skills for Team Leaderscourse 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all twenty-five Leadership Skills for Team Leaders courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Leadership Skills for Team Leaders certificate and transcript on the next working day Easily learn the Leadership Skills for Team Leaders skills and knowledge you want from the comfort of your home CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Leadership Skills for Team Leaders training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Leadership Skills for Team Leaders This course is suitable for anyone interested to further progress there career in: Level 2 Certificate in Principles of Team Leading (RQF) Level 2 Certificate in Principles of Team Leading (VRQ) Level 2 Diploma in Team Leading (RQF) Level 3 Diploma in Team Leading and Supervision (RQF) City & Guilds Level 2 Certificate in Leadership and Team Skills Institute of Leadership & Management City & Guilds Level 3 Award in Leadership and Management City & Guilds Level 3 Certificate in Leadership and Management City & Guilds Level 5 Award in Leadership and Management CMI Level 5 Award in Professional Team Coaching cmi level 3 diploma in principles of managment and leadership level 3 award in management and leadership the institute of leadership & management city & guilds level 7 certificate in leadership and management Requirements To participate in this Leadership Skills for Team Leaders course, all you need is - A smart device A secure internet connection And a keen interest in Leadership Skills for Team Leaders Career path You will be able to kickstart your Leadership Skills for Team Leaders career because this course includes various courses as a bonus. This Leadership Skills for Team Leaders is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Leadership Skills for Team Leaders career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

Highlights of the Course Course Type: Online Learning Duration: 1 to 2 hours Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about HR management or human resources management Understand the core competencies and principles of HR management or human resources management Explore the various areas of HR management or human resources management Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert HR manager or human resources manager Human Resources Management and Development Training Program - Part 3 Course Master the skills you need to propel your career forward in HR management or human resources management. This course will equip you with the essential knowledge and skillset that will make you a confident HR manager or human resources manager and take your career to the next level. This comprehensive human resources course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this human resources course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective HR management or human resources management practice and equip you with the essential skills, confidence and competence to assist you in the HR management or human resources management industry. You'll gain a solid understanding of the core competencies required to drive a successful career in HR management or human resources management. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for HR manager or human resources manager or for people who are aspiring to specialise in HR management or human resources management. Enrol in this human resources course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive human resources course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this HR management or human resources management can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This human resources course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This human resources course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Differences Concerning HR Between a Small Company and a Corporation Welcome Back to Part 3 00:01:00 Department Structure 00:01:00 Recruitment and Selection 00:01:00 Compensation and Benefits 00:01:00 Training and Employee Development 00:01:00 Personnel Management 00:01:00 Performance Evaluation 00:01:00 Employee Motivation 00:01:00 Work Legislation 00:01:00 Relationship and Communication with Employees 00:01:00 Challenges You May Face in The HR Department Recruitment and Selection 00:02:00 Compensation and Benefits 00:02:00 Employee Training and Development 00:01:00 Communication With Employees 00:02:00 Communication with Other Departments 00:01:00 Communicating With Senior Managers With Decision-Making Power 00:01:00 Communication with State Institutions 00:01:00 Personnel Management 00:01:00 Performance Evaluation 00:01:00 Employee Motivation 00:01:00 Work Legislation 00:01:00 Reporting 00:01:00 How to get a Job in the Human Resources Department With No Experience Unpaid Paid of Human Resources 00:01:00 Courses in the Field of Human Resources 00:01:00 A Junior Position in a Large Company 00:01:00 Sending an Unsolicited CV 00:01:00 A Linkedln Network With HR Specialists 00:40:00 Ask Your Friends Who Already Have a Job to Refer You to the HR Department 00:01:00 Volunteer in a Recruitment Agency 00:01:00 Discussions with School Teachers /Professors 00:01:00 Online Application for a Freelancer Position 00:01:00 Participation in Job Fairs 00:01:00 Participation in Online Job Fairs 00:01:00 Thank you. You Did a Great Job 00:01:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Register on the Workplace Communication Management today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a certificate as proof of your course completion. The Workplace Communication Management course is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablets, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Workplace Communication Management course Receive a digital certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Upon successful completion of the final assessment, you will be eligible to apply for the Quality Licence Scheme Endorsed Certificate of achievement. This certificate will be delivered to your doorstep through the post for £119. An extra £10 postage charge will be required for students leaving overseas.  CPD Accredited Certificate After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for 9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for 15.99, which will reach your doorsteps by post.  Who Is This Course For: The course is ideal for those who already work in this sector or are aspiring professionals. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Workplace Communication Management course, all you need is a passion for learning, A good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Module 01: Information and Communication for Stakeholders Information and Communication for Stakeholders 00:16:00 Module 02: Communication & Barriers Communication & Barriers 00:17:00 Module 03: Culture and Communication in the Workplace Culture and Communication in the Workplace 00:15:00 Module 04: Language and Effective Communication Language and Effective Communication 00:18:00 Module 05: Business Communication & Interpersonal Relationships Business Communication & Interpersonal Relationships 00:16:00 Module 06: Communication Improvement at Workplace Communication Improvement at Workplace 00:15:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Start learning Customer Relationship Management (CRM) Data Analysis Course that will give you enough knowledge and skills to build your dream career. About this course This Customer Relationship Management (CRM) Data Analysis Course helps to grow your skills faster through the power of relevant content and world-class tutors. In this industry-leading bite-sized course, you will learn up-to-date knowledge in the relevant field within a few hours and get certified immediately. The modules of this course are very easy to understand and all of the topics are split into different sections. You will easily grasp and use the knowledge gained from this course in your career and go one step ahead of your competitors. The course is designed to improve your employability and provide you with the tools you need to succeed. Enrol today and start learning your essential skills. Why choose this course Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Get 24/7 help or advice from our email and live chat teams Get full tutor support on weekdays (Monday to Friday) Course Design The Customer Relationship Management (CRM) Data Analysis Course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Who Is This Course For:​ This Customer Relationship Management (CRM) Data Analysis Course is ideal for those who want to be skilled in this field or who wish to learn a new skill to build their dream career. If you want to gain extensive knowledge, potential experience, and be an expert in the related field then this is a great course for you to grow your career. Requirements This course is for anyone who would like to learn Customer Relationship Management (CRM) Data Analysis Course related skills to aid his/her career path. No formal entry prerequisites are required Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Course Content Module 01: Customer Relationship Management Fundamentals Module 02: Customer Relationship Management (CRM): Data Analysis Module 03: Customer Relationship Management (CRM): Databases Module 04: Improving Customer Relationships Module 05: Taking Care of Customer Complaints Course Content Customer Relationship Management (CRM): Data Analysis Module 01: Customer Relationship Management Fundamentals 00:12:00 Module 02: Customer Relationship Management (CRM): Data Analysis 00:16:00 Module 03: Customer Relationship Management (CRM): Databases 00:12:00 Module 04: Improving Customer Relationships 00:14:00 Module 05: Taking Care of Customer Complaints 00:10:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.