Do you want to acquire the knowledge that will Help you Understand & Cope with Middle Manager Management? Amidst the bustling office, Sarah often felt sandwiched between higher-ups and her dedicated team. Then, 'Middle Manager Management' changed her narrative. Today, she deftly navigates corporate labyrinths, turning challenges into opportunities. Discover Sarah's secret and redefine your own leadership story. Transform from being 'in-between' to 'in-command'. And position yourself as the pivotal force driving organisational success. Take the helm and steer with assurance. Course Highlights Middle Manager Management is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Middle Manager Management for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. It is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Middle Manager Management Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Middle Manager Management is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Middle Manager Management is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Middle Manager Management Module 01: Middle Managers and Management An Introduction 00:09:00 Module 02: Corporate Responsibilities of Middle Manager 00:12:00 Module 03: Middle Manager as Leader and Decision Maker 00:16:00 Module 04: Signs of Poor Management 00:13:00 Module 05: Complain Mitigation 00:13:00 Module 06: Grooming, Coaching and Mentoring Middle Managers 00:10:00
Description: Customer Relationship Management (CRM) is a fundamental part of any product or service driven business. It helps manage customer problems in order to make certain they are or generate repeat purchase. With the help of this Customer Relationship Management Training course you can now ensure the same for your company. This course will teach you about the different terms and benefits of having a CRM system. You will also learn to identify different components of a CRM plan, develop a checklist for success, find out how it creates value for an organisation and customer and much more. All this certainly means you should get this course now. Learning Outcomes: The terms and benefits of CRM on a company's bottom line Analyze the different components of a CRM plan Develop a checklist for readiness and success in CRM Describe how CRM creates value for organizations and customers Consider developmental roles that have the greatest impact on CRM Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Customer Relationship Management Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Customer Relationship Management Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Course Overview (Customer Relationship Management Training) 00:05:00 Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 The Development Team 00:15:00 Evaluating and Reviewing Your Program 00:15:00 Mock Exam Mock Exam- Customer Relationship Management Training 00:20:00 Final Exam Final Exam- Customer Relationship Management Training 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Overview Delivering projects on time and within budget is critical for organisations across sectors to meet strategic goals in an increasingly dynamic environment. As investing in projects continues rising exponentially, skilled project professionals are in high demand worldwide. From devising plans to assigning resources and overcoming unexpected hurdles, project managers play a key role in converting initiatives from ideas to reality. Gain globally applicable knowledge as endorsed by over 650,000 members through the Project Management Institute. Going beyond basics to application, this course helps you master techniques framed in the PMBOK® Guide for initiating, planning, executing, monitoring, controlling and closing projects. Become empowered to manage variables like scope, schedules, budgets, quality, teams, procurement and risk through best practices. Whether making events happen or coordinating product launches, robust project management capabilities build employability and open doors to more rewarding careers. With £36 billion invested annually and sectors like construction adopting project based working, opportunities exist across industries like IT, energy, infrastructure and engineering. Learning Outcomes of Project Management course: Understand globally recognized project management principles and frameworks Develop core skills for initiating, planning, executing, monitoring, controlling and closing projects Learn techniques for managing scope, time, cost, quality, resources, procurement and risk Build capabilities in leadership, communication, negotiation and stakeholder engagement Manage people, performance and change on projects Handle challenges like conflicts, crises and stress effectively Additional Perks of Buying a Course From Institute of Mental Health Study online - whenever and wherever you want. One-to-one support from a dedicated tutor throughout your course. Certificate immediately upon course completion 100% Money back guarantee Exclusive discounts on your next course purchase from Institute of Mental Health Enrolling in the Project Management (Project Manager) course can assist you in getting into your desired career quicker than you ever imagined. So without further ado, start now. Process of Evaluation After studying the Project Management (Project Manager) course, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate. Certificate of Achievement Upon successfully completing the Project Management (Project Manager) course, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99. Who Is This Course for? This Project Management (Project Manager) is suitable for anyone aspiring to start a career in Project Management (Project Manager); even if you are new to this and have no prior knowledge on Project Management (Project Manager), this course is going to be very easy for you to understand. And if you are already working in the Project Management (Project Manager) field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level. Taking this Project Management (Project Manager) course is a win-win for you in all aspects. This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements This Project Management (Project Manager) course has no prerequisite. You don't need any educational qualification or experience to enrol in the Project Management (Project Manager) course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online Project Management (Project Manager) course. Moreover, this course allows you to learn at your own pace while developing transferable and marketable skills. Course Curriculum Module 01: Introduction to Project Management Module 01: Introduction to Project Management 00:23:00 Module 02: PMBOK and PMI Module 02: PMBOK and PMI 00:15:00 Module 03: Global Project Management Module 03: Global Project Management 00:40:00 Module 04: Project Life Cycle Module 04: Project Life Cycle 00:30:00 Module 05: Time Management Module 05: Time Management 00:41:00 Module 06: Quality Management Module 06: Quality Management 00:22:00 Module 07: Effective Planning & Scheduling Module 07: Effective Planning & Scheduling 00:47:00 Module 08: Human Resource Management Module 08: Human Resource Management 00:18:00 Module 09: Performance Management Module 09: Performance Management 00:19:00 Module 10: Talent Management Module 10: Talent Management 00:19:00 Module 11: Organising Meeting and Conferences Module 11: Organising Meeting and Conferences 00:29:00 Module 12: Managing Resources Module 12: Managing Resources 00:19:00 Module 13: Change Management Module 13: Change Management 00:24:00 Module 14: Business Resilience and Crisis Management Module 14: Business Resilience and Crisis Management 00:18:00 Module 15: Conflict Management Module 15: Conflict Management 00:16:00 Module 16: Stress Management Module 16: Stress Management 00:17:00 Module 17: Communication Skills Module 17: Communication Skills 00:26:00 Module 18: Procurement & Purchasing Management Module 18: Procurement & Purchasing Management 00:22:00 Module 19: Risk Management Module 19: Risk Management 00:25:00
Overview This training course is structured around the ISO 31000:2009 framework, principles and processes. It will also demonstrate how to develop internal control mechanisms and explain how to measure risk in terms of probability and potential impact, at the same time as ensuring that the organisation complies with increasingly strict international standards of corporate governance.
Navigating stakeholder relationships isn’t just a matter of communication—it’s an art form rooted in clarity, consistency, and a sharp understanding of interests that drive decision-making. This CPD Accredited Stakeholder Management course is tailored to help learners appreciate the nuances of stakeholder dynamics and develop strategies for building constructive, goal-aligned relationships. Whether you're coordinating a project, managing a team, or shaping policy, understanding stakeholders is vital to moving things forward smoothly and efficiently. Through structured modules and expert-led resources, learners are guided to explore stakeholder identification, influence mapping, conflict resolution strategies, and decision engagement—all delivered in a way that fits around modern digital lifestyles. No classrooms, no commutes—just straightforward, accessible learning designed for people who are serious about improving communication, alignment, and outcomes in their projects or organisations. Course Curriculum: Module 01: Introducing Stakeholder Management Module 02: Stakeholder Theories Module 03: Stakeholder Mapping Module 04: Building Strong Business Relationships With Stakeholders Module 05: Stakeholder Engagement Module 06: Stakeholder Engagement Through Effective Communication Module 07: Monitoring and Evaluating the Engagement Module 08: Managing Stakeholder Conflict Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. CPD 10 CPD hours / points Accredited by The CPD Certification Service Who is this course for? The Stakeholder Management - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Stakeholder Management - CPD Accredited training.
***24 Hour Limited Time Flash Sale*** Legal Advisor, GDPR Certificate & Office Management Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Elevate your professional prowess with our distinctive 8-course bundle: Legal Advisor, GDPR Certificate & Office Management. The bundle is comprised of three QLS-endorsed courses, including Legal Advisor, GDPR Certificate, and Office Management. Each of these foundational courses not only enhances your knowledge in these specific areas but also rewards you with a hardcopy certificate upon completion. Further enrich your understanding of law and management with our five relevant CPD QS accredited courses. These comprehensive courses, Contracts Law UK 2021, Commercial Law, Business Law, Employment Law, and Business Writing Stories, provide a well-rounded overview of diverse legal aspects and effective office management practices. Embarking on our Legal Advisor, GDPR Certificate & Office Management bundle is an investment in comprehensive knowledge and a gateway to lucrative career opportunities. Don't wait! Take charge of your professional journey today with our carefully curated course bundle! Key Features of the Legal Advisor, GDPR Certificate & Office Management Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Legal Advisor, GDPR Certificate & Office Management bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Legal Advisor QLS Course 02: GDPR Certificate QLS Course 03: Office Management 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Contracts Law UK 2021 Course 02: Commercial law Course 03: Business Law Course 04: Employment Law Course 05: Business Writing In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Legal Advisor, GDPR Certificate & Office Management courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes: Upon completion of this Legal Advisor, GDPR Certificate & Office Management bundle, learners will be able to: Gain a comprehensive understanding of the role and responsibilities of a Legal Advisor. Learn the principles of GDPR and its implementation in various contexts. Develop skills for effective Office Management. Understand the nuances of UK Contracts Law as of 2021. Learn about Commercial and Business Law in depth. Gain a detailed understanding of Employment Law and its practical applications. Master the art of writing business stories that engage and persuade. Our 8-course Legal Advisor, GDPR Certificate & Office Management bundle is the perfect blend of legal and management courses designed for those seeking a deeper understanding of these areas. The three QLS-endorsed courses cover key aspects such as the legal advising process, the regulations surrounding GDPR, and the principles of effective office management. The five additional CPD QS accredited courses provide a broader perspective. With a focus on UK Contracts Law, Commercial Law, Business Law, Employment Law, and Business Writing Stories, these courses equip learners with a comprehensive understanding of various legal concepts and the skills required to create compelling business narratives. Learning these topics allows individuals to navigate legal landscapes effectively, manage office environments efficiently, and convey business ideas persuasively. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Legal Advisor, GDPR Certificate & Office Management bundle is ideal for: Individuals aiming to become legal advisors. Professionals responsible for GDPR compliance within their organizations. Those interested in enhancing their office management skills. Individuals seeking to understand business and employment law, as well as contract law. Career path With this Legal Advisor, GDPR Certificate & Office Management bundle, you can explore a variety of roles, including: Legal Advisor: £30,000-£60,000 GDPR Compliance Officer: £25,000-£50,000 Office Manager: £25,000-£45,000 Contract Law Specialist: £30,000-£60,000 Commercial/Business Law Advisor: £30,000-£60,000 Business Writer: £20,000-£40,000 Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included
In a buzzing co-working space right in the heart of Manchester, you feel the weight of managing a diverse team. As you sip your morning tea, you ponder on how to handle remote teammates, delegate tasks effectively, and maintain a balance of equality and diversity. The pressure mounts as decisions await and targets loom. Then, as you scroll through online resources, you stumble upon a solution: a comprehensive team management training bundle... Embark on a transformative journey into the realm of team management and leadership. This Team Management, Leadership & Delegation Skills bundle, consisting of eight meticulously crafted courses, is designed to furnish you with the theoretical expertise needed to lead teams with flair, make precise decisions, and uplift workplace productivity. Courses like 'Leadership and Management', 'Team Management Level 5', 'Delegation Skills', and 'Decision-Making in High-Stress Situations' beckon, promising to redefine your team management prowess. The essence of this Team Management, Leadership & Delegation Skills bundle is to nurture leaders who are adept at navigating the challenges of modern team management. Through mastering delegation, optimising remote teamwork, ensuring equality and diversity, and bolstering decision-making capabilities, you are set to shine in any organisational setup. Courses Included in the Bundle: Course 01: Leadership and Management Course Course 02: Team Management Level 5 Course 03: Delegation Skills Course 04: Leading and Managing Remote Team Course 05: Performance Management Level 3 Course 06: Equality, Diversity and Discrimination Course 07: Workplace Productivity Training Course 08: Decision-Making in High-Stress Situations Learning Outcomes Grasp the foundational principles of leadership and effective team management. Understand the intricacies of managing remote teams and enhancing productivity. Master the art of delegation to ensure optimal team performance. Acquire insights on maintaining equality, diversity, and preventing discrimination in the workplace. Develop proficiency in making informed decisions, especially in high-stress situations. Gain a comprehensive understanding of performance management strategies. Leadership and Management Course: Dive deep into the principles that shape great leaders and mould productive teams. Team Management Level 5: Elevate your team management strategies to new heights and overcome intricate challenges. Delegation Skills: Learn to effectively delegate tasks and responsibilities, ensuring seamless team operations. Leading and Managing Remote Team: Understand the dynamics of remote teamwork and how to lead from afar. Performance Management Level 3: Enhance your team's capabilities and maximise their potential. Equality, Diversity and Discrimination: Promote an inclusive environment and tackle workplace discrimination. Workplace Productivity Training: Drive productivity and ensure your team consistently delivers. Decision-Making in High-Stress Situations: Equip yourself with the skills to make sound decisions under pressure. CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring leaders looking to sharpen their team management capabilities. Professionals aiming to improve team productivity and cohesion. Individuals looking to broaden their knowledge on workplace diversity and inclusivity. Managers seeking to lead remote teams effectively. Decision-makers wanting to bolster their decision-making prowess in stressful situations. Requirements Without any formal requirements, you can delightfully enrol in this course. Career path Team Manager - £30K to £50K/year. Project Leader - £35K to £55K/year. Performance Analyst - £28K to £45K/year. Remote Team Supervisor - £32K to £48K/year. HR Specialist (Diversity and Inclusion) - £40K to £60K/year. Productivity Consultant - £35K to £52K/year. Decision-making Strategist - £38K to £56K/year. Certificates CPD Certificate Of Completion Digital certificate - Included 8 Digital Certificates Are Included With This Bundle CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript - £9.99
Course Description Get instant knowledge from this bite-sized Security Management Diploma Part - 2 course. This course is very short and you can complete it within a very short time. In this Security Management Diploma Part - 2 course you will get fundamental ideas of security management, the key strategy of security investigations, threat awareness and so on. Enrol in this course today and start your instant first step towards business resilience and crisis management. Learn faster for instant implementation. Learning Outcome Familiarise with security investigations and threat awareness Understand business resilience and crisis management Gain in-depth knowledge of the cyber security and fraud prevention Learn about laws and regulations How Much Do Security Managers Earn? Senior - £72,000 (Apprx.) Average - £45,000 (Apprx.) Starting - £29,000 (Apprx.) Requirement Our Security Management Diploma Part - 2 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Security Management Diploma Part - 2 Module 01: Business Resilience and Crisis Management 00:17:00 Module 02: Cyber Security and Fraud Prevention 00:25:00 Module 03: Security Investigations and Threat Awareness 00:24:00 Module 04: Laws and Regulations 00:29:00 Assignment Assignment - Security Management Diploma Part - 2 00:00:00
Highlights of the Course Course Type: Online Learning Duration: 360 Hours Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about hotel management Understand the core competencies and principles of hotel management Explore the various areas of hotel management Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert hotel manager Hotel Management Training Online Courses Bundle Are you interested to begin your hotel management career or want to gain more advanced skills in hotel management? Then this hotel management course will help you get one step closer to your professional aspirations and develop your skills and knowledge in hotel management for a rewarding career. This Bundle Package Includes: The skills and knowledge that you will gain through studying the following courses will teach you the theory of effective hotel management practice and equip you with the essential skills, confidence and competence to assist you in the hotel management industry. You'll gain a solid understanding of the core competencies required to drive a successful career in hotel management. Hotel Cleaning - Clean Hotel Room - How to clean a room 2 Finance and Cash Management for Hospitality 2 Restaurant Management - Pricing Your Menu Items Using Data 2 How To Analyse and Understand Hotel Overall Financial Statements 2 Practical Use of Financial Modelling for Decision Making and Business Plan 2 Communication Skills for Hospitality Front office Associates 2 Gain hotel management skills and credentials that employers value. This bundle course is accredited by the CPD UK. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards to your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Master the skills you need to propel your career forward in hotel management. Equip yourself with the essential knowledge and skillset that make you a confident hotel manager and take your career to the next level. This comprehensive bundle course is designed to help you reach your professional goals. Learn from expert tutors with industry experience, teaching you the latest expertise and best practice. This extensive course is designed for hotel management professionals who are aspiring to specialise in hotel management. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV. Enrol today and take the next step towards your personal and professional goals. Who is this Course for? This comprehensive hotel management training course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this hotel management can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This hotel management training course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This hotel management training course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This hotel management training course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Hotel Cleaning - Clean Hotel Room - How to clean a room Finance and Cash Management for Hospitality Restaurant Management - Pricing Your Menu Items Using Data How To Analyse and Understand Hotel Overall Financial Statements Practical Use of Financial Modelling for Decision Making and Business Plan Communication Skills for Hospitality Front office Associates Obtain Your Certificate Order Your Certificate of Achievement 00:00:00