25547 Management courses in Congleton delivered Online

Duration 3 Days 18 CPD hours This course is intended for The target audience include, but is not limited to:   Relationship managers Customer experience (CX) managers Account managers Service delivery managers Service desk managers Service Level Managers Enterprise Architects Service and Solution Architects Business Analysts Product Owners Marketing Managers Project Managers Portfolio Managers Supplier relationship Managers Vendor Managers Contract Managers Customer experience/User experience Designers Consultants Overview The purpose of this course is to give the delegate the understanding to optimize the value of the journey for all stakeholders, for example, to convert opportunity and demand into value and to drive stakeholder value. Engagement is important in the optimization of service value because, as ITIL Foundation explained, service value is co-created through the involvement of users, customers, sponsors, service providers, or any other stakeholder. This course introduces ways and methods to drive stakeholder value and encourage stakeholders contribute to the creation of service value by exploring the following:   Value propositions Fostering relationships Keeping engagement channels open Shaping demand Designing service offerings Aligning and agreeing expectations Co-creating service experiences Realizing value This course covers key topics such as SLA design, multi-supplier management, communication, relationship management, CX and UX design, customer journey mapping, and more. It will provide candidates with the tools to increase stakeholder satisfaction which is integral to business success in the current competitive landscape. The associated certification exam voucher is included with this course. As an ITIL© Accredited Training Organization of PeopleCert, all students attending this training will be provided with the exam voucher as a part of delivery. How customer journeys are designed Understand the concept of the customer journey Understand the ways of designing and improving customer journeys How to target markets and stakeholders Understand the characteristics of markets Understand marketing activities and techniques Know how to describe customer needs and internal and external factors that affect these Know how to identify service providers and explain their value propositions How to foster stakeholder relationships Understand the concepts mutual readiness and maturity Understand the different supplier and partner relationship types, and how these are managed Know how to develop customer relationships Know how to analyze customer needs Know how to use communication and collaboration activities and techniques Know how the ?Relationship management? practice can be applied to enable and contribute to fostering relationships Know how the ?Supplier management? practice can be applied to enable and contribute to supplier and partner relationships management How to shape demand and define service offerings Understand methods for designing digital service experiences based on value driven, data driven and user centered service design Understand approaches for selling and obtaining service offerings Know how to capture, influence and manage demand and opportunities Know how to collect, specify and prioritize requirements from a diverse range of stakeholders Know how the ?Business analysis? practice can be applied to enable and contribute to requirement management and service design How to align expectations and agree details of services Know how to plan for value co-creation Know how to negotiate and agree service utility, warranty and experience Know how the ?Service level management? practice can be applied to enable and contribute to service expectation management How to onboard and offboard customers and users Understand key transition, onboarding and offboarding activities Understand the ways of relating with users and fostering user relationships Understand how users are authorized and entitled to services Understand different approaches to mutual elevation of customer, user and service provider capabilities Know how to prepare onboarding and offboarding plans Know how to develop user engagement and delivery channels Know how the ?Service Catalogue management? practice can be applied to enable and contribute to offering user services Know how the ?Service Desk? practice can be applied to enable and contribute to user engagement How to act together to ensure continual value co-creation Understand how users can request services Understand methods for triaging of user requests Understand the concept of user communities Understand methods for encouraging and managing customer and user feedback Know how to foster a service mindset (attitude, behavior and culture) Know how to use different approaches to provision of user services Know how to seize and deal with customer and user ?moments of truth? Know how the ?Service request management? practice can be applied to enable and contribute to service usage How to realize and validate service value Understand methods for measuring service usage and customer and user experience and satisfaction Understand charging mechanisms Know how to assess service value realization Know how to prepare to evaluate and improve the customer journey Know how the ?Portfolio management? practice can be applied to enable and contribute to service value realization ITIL© is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. The Swirl logo? is a trade mark AXELOS Limited used, under permission of AXELOS Limited. All rights reserved. IT Infrastructure Library© is a registered trade mark of the AXELOS Limited used, under permission of AXELOS Limited. All rights reserved. Additional course details:Notes New Horizons is an Authorised Training Organisation (ATO) for Peoplecert for ITIL4 Nexus Humans ITIL 4 Specialist Drive Stakeholder Value (DSV) with Exam training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the ITIL 4 Specialist Drive Stakeholder Value (DSV) with Exam course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for Professionals wishing to maximize their productivity and efficiency by investing their time more effectively will benefit from this course. Overview Time Management Prioritization Organization Workflow Productivity Time is limited, so getting the most out of every minute is critical. In this course, students will learn to improve their focus, prioritize tasks, identify and avoid obstacles to staying on track, and develop strategies to get the most out of their time. Students will acquire time management tools and decision-making techniques to help focus on purpose and achieve your goals, balancing the needs of both business and personal life. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. Wise Time Management Identifying Time Wasters Applying the 80/20 Rule Utilizing Calendars Creating Rituals 2. Prioritizing Your Time Taking Charge of Your Time Protecting Your Time through Assertiveness 3. Planning Wisely Managing the Power of Your Productivity Journal Finding Hidden Time Chunking, Blocking, and Tackling 4. Organizing Your Workspace Decluttering Managing Workflow Taking Control over Email 5. Tackling Procrastination Knowing Why You Procrastinate Nine Ways to Avoid Procrastination 6. Crisis Management Weathering the Storm Creating and Executing a Plan Applying Lessons Learned 7. Increase Your Productivity Applying Productivity Tools Finding What Works Eliminating the Word \'Should\' Building on Success Additional course details: Nexus Humans Prioritizing Your Time Effectively training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Prioritizing Your Time Effectively course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

The objective of Level 4 Diploma in Tourism and Hospitality Management qualification (approved by OTHM) is to support learners' development as managers within the tourism and hospitality industry. This Diploma in Tourism and Hospitality Management - Level 4 qualification enables learners to develop their knowledge of theories applicable to management in the tourism and hospitality industry. It enables learners to make well-informed and confident decisions about the management of work areas in the tourism and hospitality industry. Successful completion of this Level 4 Diploma in Tourism and Hospitality Management qualification will provide learners with the opportunity to progress to further study or employment. Program Overview: Diploma in Tourism and Hospitality Management - Level 4 Key Highlights of Diploma in Tourism and Hospitality Management - Level 4 are: Program Duration: 9 Months (Can be Fast tracked) Program Credits: 120 Designed for working Professionals Format: Online No Written Exam. The Assessment is done via Submission of Assignment Tutor Assist available Dedicated Student Success Manager Timely Doubt Resolution Regular Networking Events with Industry Professionals Direct entry into Year 2 of a three-year UK Bachelor's degree LSBR Alumni Status No Cost EMI Option Top Skills You Will Learn This Diploma in Tourism and Hospitality Management - Level 4 programme will develop your knowledge of theories applicable to manage businesses in the tourism and hospitality industry. It enables learners to make well-informed and confident decisions about the management of work areas in the tourism and hospitality industry Who is this course for? Working Professionals, A-Level holders, learners who are looking for Career Progression and a formal undergraduate qualification leading to award of degrees in future.

Tired of searching and accumulating all the relevant courses for this specific field? It takes a substantial amount of your time and, more importantly, costs you a fortune! Well, we have just come up with the ultimate solution for you by giving this all-inclusive Office Management and Behaviour Management mega bundle. This 33 courses mega bundle keeps you up-to-date in this field and takes you one step ahead of others. Keeping in mind the latest advancements in this ever-emerging sector, the Office Management and Behaviour Management bundle covers all the state-of-the-art tools and techniques required to become a competent worker in this area. You will encounter specific courses relevant to the sector. We take you from the most introductory fundamentals to advance knowledge in a step-by-step manner. In addition, the Office Management and Behaviour Management bundle also consists of courses related to some soft skills that you will need to succeed in any industry or job sector. This Office Management and Behaviour Management Bundle consists of the following premium courses: Course 01: Office Management Course 02: Office Skills and Administration Level 3 Course 03: Office Admin and Reception Course 04: Stress Management Training Course 05: Positive Psychology Masterclass Course 06: Dialectical Behaviour Therapy Course 07: Emotional Intelligence and Human Behaviour Course 08: Virtual Training Masterclass Course 09: Recruitment Officer Diploma Course 10: HR and Recruitment Consultant Training Course 11: Effective Listening Skills for Leaders Course 12: Motivational Interviewing Course 13: Motivation Skills Course 14: People Management Skills Level 3 Course 15: Virtual Interviewing for HR Course 16: Contract Manager Diploma Course 17: Delegation Skills Course 18: Interpersonal Skills in Management Course 19: HR Advisor and Recruitment Training Diploma Course 20: HR and Marketing Level 4 Course 21: HR Practice Essentials Level 4 Course 22: HR - Crisis Communication Course 23: HR Assistant Skills Certification Course 24: Personal and Networking Skills Course 25: Performance Centered Asset Management Course 26: Advanced Excel Course (Formula, VLOOKUP & Power Query) Course 27: Team Management Course 28: Dealing With Difficult People Training Course Course 29: HR Management Level 3 Course 30: HR Management and Employment Law Diploma Moreover, this bundles include 3 career-focused courses: Course 01: Career Development Plan Fundamentals Course 02: CV Writing and Job Searching Course 03: Interview Skills: Ace the Interview Our cutting-edge learning package offers top-notch digital aid and first-rate tutor support. You will acquire the crucial hard and soft skills needed for career advancement because this bundle has been thoroughly examined and is career-friendly. So don't overthink! Enrol today. Learning Outcomes This unique Office Management and Behaviour Management mega bundle will help you to- Quench your thirst for knowledge Be up-to-date about the latest advancements Achieve your dream career goal in this sector Know the applicable rules and regulations needed for a professional in this area Acquire some valuable knowledge related to Office Management and Behaviour Management to uplift your morale The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Certificate: PDF Certificate: Free for all 33 courses Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 330 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Office Management and Behaviour Management bundle is designed to assist anyone with a curious mind, anyone looking to boost their CVs or individuals looking to upgrade their career to the next level can also benefit from the learning materials. Requirements The courses in this bundle has been designed to be fully compatible with tablets and smartphones. Career path This Office Management and Behaviour Management bundle will give you an edge over other competitors and will open the doors for you to a plethora of career opportunities. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Office Management) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Get ready for an exceptional online learning experience with the Estate Management: Estate Agent, Property Law, Tax & Mortgage Diploma bundle! This carefully curated collection of 20 premium courses is designed to cater to a variety of interests and disciplines. Dive into a sea of knowledge and skills, tailoring your learning journey to suit your unique aspirations. The Estate Management: Estate Agent, Property Law, Tax & Mortgage Diploma is a dynamic package, blending the expertise of industry professionals with the flexibility of digital learning. It offers the perfect balance of foundational understanding and advanced insights. Whether you're looking to break into a new field or deepen your existing knowledge, theEstate Management package has something for everyone. As part of the Estate Management: Estate Agent, Property Law, Tax & Mortgage Diploma package, you will receive complimentary PDF certificates for all courses in this bundle at no extra cost. Equip yourself with the Estate Management bundle to confidently navigate your career path or personal development journey. Enrol today and start your career growth! This Bundle Comprises the Following Estate Management: Estate Agent, Property Law, Tax & Mortgage Diploma CPD-accredited courses: Course 01: Estate Agents Course 02: Real Estate Investor Training Course 03: Property Development Diploma Course 04: Property Law Course 05: Social Housing Management Course 06: Contract Management Course Course 07: Legal Advisor Training Course 08: Wills and Probate Law Course 09: Mortgage Advisor Course 10: Advanced Tax Accounting Course 11: Negotiation Tactics Course 12: Residential Property Sales Course 13: Sales Skills Course 14: Marketing Course 15: Effective Communication Skills Course 16: Career Development Plan Fundamentals Course 17: CV Writing and Job Searching Course 18: Learn to Level Up Your Leadership Course 19: Networking Skills for Personal Success Course 20: Ace Your Presentations: Public Speaking Masterclass What will make you stand out? Upon completion of this online Estate Management: Estate Agent, Property Law, Tax & Mortgage Diploma bundle, you will gain the following: CPD QS Accredited Proficiency with this Estate Management a bundle After successfully completing the Estate Management bundle, you will receive a FREE PDF Certificate from REED as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials of this Estate Management bundle. The online test with immediate results You can study and complete the Estate Management bundle at your own pace. Study for the Estate Management bundle using any internet-connected device, such as a computer, tablet, or mobile device. Each course in this Estate Management: Estate Agent, Property Law, Tax & Mortgage Diploma bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This Estate Management bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Embrace the future of learning with the Estate Management: Estate Agent, Property Law, Tax & Mortgage Diploma], a rich anthology of 30 diverse courses. Our experts handpick each course in the Estate Management bundle to ensure a wide spectrum of learning opportunities. This Estate Management bundle will take you on a unique and enriching educational journey. The Estate Management: Estate Agent, Property Law, Tax & Mortgage Diploma bundle encapsulates our mission to provide quality, accessible education for all. Whether you are just starting your career, looking to switch industries, or hoping to enhance your professional skill set, the Estate Managementbundle offers you the flexibility and convenience to learn at your own pace. Make the Estate Management package your trusted companion in your lifelong learning journey. CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Estate Management: Estate Agent, Property Law, Tax & Mortgage Diploma bundle is perfect for: Newcomers: Launch a career in estate management and property dealings. Estate Agents: Deepen knowledge in property law, tax, and mortgages. Property Professionals: Enhance credentials and expertise. Investors: Gain comprehensive knowledge for property investments. Career Seekers: Explore diverse property industry career paths. Requirements You are warmly invited to register for this Estate Management: Estate Agent, Property Law, Tax & Mortgage Diploma bundle. Please be aware that no formal entry requirements or qualifications are necessary. This curriculum has been crafted to be open to everyone, regardless of previous experience or educational attainment. Career path Upon Estate Management: Estate Agent, Property Law, Tax & Mortgage Diploma course completion, you can expect to: Estate Agent Property Manager Property Law Specialist Mortgage Advisor Senior Estate Agent/Branch Manager Property Development Real Estate Investment Consultant Estate Planning/Asset Management Entrepreneur Certificates 20 CPD Quality Standard Pdf Certificates Digital certificate - Included

Level 4 QLS Endorsed Course | Endorsed Certificate Included | Plus 5 Career Guided Courses | CPD Accredited

Free Level 5 QLS Endorsed Certificate | CPD Accredited | 150 CPD Points | Advanced Learning Materials | Lifetime Access

Get Agile certified and learn about the key and most important concepts and tools for Agile project management (Scrum)

Better Business Cases™ Foundation: Virtual In-House Training Better Business Cases™ is based on the Five Case Model - which is the UK government's best practice approach to structuring spending proposals and making effective business decisions. Using this best practice approach will allow organizations to reduce unnecessary spending and improve the decision-making process which gives you a greater chance of securing necessary funding and support for initiatives. The goal of the foundation course is to enable participants to work effectively with a team to develop a strong business case in their work environment. What You Will Learn At the end of this program, you will be able to: Describe the philosophy and the underlying rationale of the Five Case Model Identify different types of business case, their purpose, who is responsible for them Recognize when the different types are required in the development of a spending proposal Develop the business case in relation to other recognized and recommended best practices for programme and project management Overview of the Five Case Model Five key components of a business case and the order in which they are presented Three key stages in the development of a spending proposal Definition of a programme / project and the key differences between programmes and projects Purpose of a Business Justification Case (BJC) and in what circumstances it should be considered Purpose of a Strategic Outline Case (SOC) Purpose of an Outline Business Case (OBC) Purpose of a Full Business Case (FBC) Relationship between policies, strategies, programmes, and projects and their deliverables Developing the Strategic Case Purpose and core content of a Strategic Case Purpose of SMART robust spending objectives and the key objectives for spend: economy, efficiency, effectiveness, re-procurement, and statutory or regulatory compliance Four main categories of benefits criteria and the parties involved in their development Three key categories of risk Purpose of identifying constraints and dependencies Difference between direct and indirect benefits Developing the Economic Case Purpose and core content of an Economic Case Purpose of critical success factors and the key critical success factors based upon the Five Case Model Purpose of the long list options and how to generate options and undertake SWOT analysis Minimum of four short-list options, how they are derived, and what they should include (Reference Project / Public Sector Comparator [PSC]) Difference between the preferred way forward and the preferred option Purpose, objectives, key participants, and outputs of Workshop Stage 2 - identifying and assessing the options Rules that should be followed for the treatment of costs and benefits Key differences between economic appraisals and financial appraisals Factors considered when selecting the preferred option Developing the Commercial Case Purpose and core content of a Commercial Case Guiding principles when apportioning risk between the contractual parties Purpose of payment mechanisms Purpose of Step 9 in the development framework: Contracting for the deal Developing the Financial Case Purpose and core content of a Financial Case The financial statements required for all projects The possible impacts to consider Developing the Management Case Purpose and core content of a Management Case Purpose of a programme / project management strategy, framework, and plan Purpose of a change management strategy, framework, and plan Purpose of a benefits realization strategy, framework, and register / plan Purpose of a risk management strategy, framework and register / plan Purpose of a post programme / project evaluation strategy, framework, and plan

Description Agile Project Management Diploma Navigating through the intricacies of project management in today's fast-paced business environment demands more than just foundational knowledge. The Agile Project Management Diploma seamlessly harmonises the fundamental precepts of agile methodologies with the finesse required to adeptly navigate through project challenges, ensuring that you stand out in the dynamic world of project management. Embarking on a journey through the Agile Project Management Diploma offers a robust understanding of Agile Project Management Basics, a pivotal starting point for anyone looking to establish a stronghold in agile practices. Participants will unravel the tenets that bolster agile, comprehending the very bedrock upon which successful agile projects rest. Exploring further, the course envelops participants in the vibrant tapestry of Agile Frameworks and Methodologies. Mastery over these elements ensures that every project manager can select and tailor their approach, fitting perfectly with the unique demands of each project. From Scrum to Kanban, the participants acquire the skill to align methodology with project goals proficiently. With a focus on The Agile Team, the Agile Project Management Diploma addresses the collaborative and communicative environment pivotal for agile's success. It instills in participants the capacity to forge, nurture, and lead a team that not only comprehends but excels in implementing agile principles throughout the project lifecycle. Agile Planning is another cornerstone covered meticulously by this diploma. Enthusiasts explore the nuances of prioritisation, backlog management, and iterative planning, ensuring that the execution sails smoothly through the turbulent waves of project challenges, always realigning with the ultimate goals. Ensuring smooth Agile Execution, the course provides the wisdom to apply agile principles in real-time, equipping participants with the knowledge to steer the project with agility, adapting to the fluctuations of the dynamic project environment while keeping the end goals in clear sight. Quality Assurance in Agile receives special attention, highlighting the strategic approaches to uphold the highest quality standards throughout the project. The understanding and application of continual testing, iterative development, and stakeholder feedback are woven intricately into this segment, ensuring project outcomes are not just met but are of supreme quality. Navigating through the course, Agile Retrospectives uncover the art of introspection and continuous improvement within the agile journey. Participants learn to scrutinize completed iterations and projects, extracting valuable insights and learning which become the stepping stones for future projects and teams. As projects burgeon, Scaling Agile to Large Projects becomes imperative. The diploma intricately knits strategies and guidelines that assist in escalating agile practices to accommodate and manage larger teams, more complex tasks, and extended timelines without compromising on agile's core principles. A thorough exploration of Agile Project Management Tools forms a part of the learning voyage, ensuring that the aspiring agile project manager is well-versed in utilising pivotal tools that enhance and streamline the implementation of agile across various phases of the project. Lastly, the module on Agile Transformation and Adoption enables participants to comprehend and facilitate the metamorphosis of traditional project management practices towards an agile environment, ensuring that the transition is smooth, well-adopted, and continually aligned with organisational objectives. The Agile Project Management Diploma, crafted meticulously for online learning, allows you to explore and assimilate all these competencies from the comfort of your space, pacing your journey as per your individual learning style and schedule. Each module, polished with high-quality content and interactive online resources, ensures a stimulating learning experience, enabling you to forge ahead in your agile project management journey with confidence and finesse. In an era that demands agility, this diploma does not merely impart knowledge; it shapes you into an Agile Project Manager, ready to steer future projects towards success with agility, adaptability, and aplomb. What you will learn 1:Agile Project Management Basics 2:Agile Frameworks and Methodologies 3:The Agile Team 4:Agile Planning 5:Agile Execution 6:Quality Assurance in Agile 7:Agile Retrospectives 8:Scaling Agile to Large Projects 9:Agile Project Management Tools 10:Agile Transformation and Adoption Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.