Feeling like you're drowning in tasks, scrambling to meet deadlines, and wishing there were more hours in the day? You're not alone. But what if you could transform your work life, boosting your Business Productivity to stratospheric heights? The Level 3 Certificate in Business Productivity is your launchpad to achieving just that. By enrolling in this Business Productivity course, you'll embark on a transformative journey where every lesson is meticulously crafted to equip you with the knowledge and skills necessary to drive Business Productivity to new heights. Delve into the intricacies of Productivity Training, unravel the dynamics of effective Teamwork, and hone your Communication skills to perfection. With a focus on theoretical foundations, this Business Productivity course provides a deep understanding of Business Productivity principles, allowing you to implement strategic solutions with confidence and precision. Ready to take your productivity to the next level? Enrol now and unlock the secrets to business success with our Level 3 Certificate in Business Productivity. Don't let tasks overwhelm you - take charge of your work life today! Course Learning Outcomes: Enhance your understanding of Business Productivity principles Master effective teamwork strategies Refine your communication skills for optimal collaboration Boost organizational efficiency and effectiveness Implement practical tools and techniques for productivity enhancement Foster a culture of continuous improvement and innovation Level 3 Certificate in Business Productivity Module 1: Introduction Module 2: Productivity Training Module 3: Teamwork Training 1 Module 4: Teamwork Training 2 Module 5: Communication Training Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for Free to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Who is this course for? Level 3 Certificate in Business Productivity Who is this course for: The Level 3 Certificate in Business Productivity is designed for individuals seeking to enhance their skills and knowledge in the dynamic field of Business Productivity, like - Business Productivity Specialist Operations Manager Efficiency Consultant Team Performance Analyst Communication Coordinator Project Efficiency Officer Requirements Level 3 Certificate in Business Productivity To enrol in this Level 3 Certificate in Business Productivity course, all you need is a basic understanding of the English Language and an internet connection. Career path Level 3 Certificate in Business Productivity Career Path: Business Analyst Project Coordinator Office Manager Operations Assistant Administrative Supervisor Process Improvement Specialist Certificates CPD Accredited PDF Certificate Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each
In a world where every lift and move counts, mastering the art of Manual Handling is not just a skill - it's a necessity. Welcome to the gateway of safety and efficiency, where the Level 3 Certificate in Manual Handling awaits to transform your approach to physical tasks. Immerse yourself in a journey where every twist, every lift, and every movement is meticulously examined and perfected. With an unparalleled blend of theoretical insights and strategic methodologies, this Level 3 Certificate in Manual Handling course is your compass through the maze of risks and hazards associated with Manual Handling. Delve into the core principles underpinning safe practices, navigating through legislation, and uncovering the secrets to injury prevention. Level 3 Certificate in Manual Handling is not just about lifting; Manual Handling course is about mastering the art of precision, ensuring every action is a testament to safety and proficiency. Dive into the heart of Manual Handling intricacies, emerging not just informed but empowered to mitigate risks and ensure a safer working environment. Elevate your understanding, elevate your skills - welcome to a realm where knowledge is the ultimate strength. Level 3 Certificate in Manual Handling Learning Outcomes: Master legislative frameworks surrounding Manual Handling, ensuring compliance and accountability. Identify and assess Manual Handling hazards, mitigating risks effectively. Develop comprehensive risk assessment strategies tailored to diverse workplace scenarios. Implement robust control measures to minimize Manual Handling risks and enhance safety. Demonstrate proficiency in safe lifting techniques, fostering a culture of safety within the workplace. Level 3 Certificate in Manual Handling Module 01: Introduction, Legislation and Guidance Module 02: Manual Handling Hazards and Injuries Module 03: Manual Handling Risk Assessments Module 04: Controlling and Reducing the Risks Module 05: Safe Lifting Techniques Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for Free to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Who is this course for? Level 3 Certificate in Manual Handling The Level 3 Certificate in Manual Handling is designed for individuals seeking to enhance their skills and knowledge in the dynamic field of Manual Handling, like - Health and Safety Officers Warehouse Managers Construction Supervisors Logistics Coordinators Occupational Health Advisors Requirements Level 3 Certificate in Manual Handling To enrol in this Level 3 Certificate in Manual Handling course, all you need is a basic understanding of the English Language and an internet connection. Career path Level 3 Certificate in Manual Handling Health and Safety Manager: £30,000 - £50,000 Warehouse Operations Supervisor: £25,000 - £35,000 Construction Site Manager: £35,000 - £55,000 Occupational Health Specialist: £28,000 - £45,000 Logistics Manager: £30,000 - £45,000 Certificates CPD Accredited Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each CPD Accredited PDF Certificate Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included
Close Protection : Threat Assessment Are you looking forward to starting a career in the Close Protection sector? Our Close Protection course is specially designed to assist you with a better understanding of Close Protection. Our Close Protection has covered all the latest topics from the introduction of Close Protection to all the legal and ethical considerations of Close Protection. Also, you will learn about personal security, awareness, surveillance and reconnaissance from the Close Protection course. This Close Protection course involves threat mitigation helpful for boosting skills on the Close Protection topics. Learning Outcome of Close Protection After completing the Close Protection course, learners will know about: The Introduction to Close Protection, personal security and awareness. The Close Protection course describes surveillance and reconnaissance. Threat mitigation, operational planning and vehicle operations are lessons parts of the Close Protection course. You will learn firearms and defensive equipment for Close Protection. This Close Protection course also teaches physical fitness and self-defence. You can increase your tactical skills, communication skills, public relations and etiquette through the Close Protection course. Learn Close Protection operations, crisis management, legal and ethical considerations with the help of this Close Protection course. Enrol now for a successful Close Protection career! Special Offers of this Close Protection: Close Protection Course This Close Protection: Close Protection Course includes a FREE PDF Certificate Lifetime access to this Close Protection: Close Protection Course Instant access to this Close Protection: Close Protection Course Get FREE Tutor Support to this Close Protection: Close Protection Course Close Protection : Threat Assessment Our Close Protection course is designed for individuals looking to pursue a career in the security industry. The Close Protection course offers comprehensive training in risk assessment, threat management, and conflict resolution. With the Close Protection course, you will gain essential skills in personal security, surveillance, and defensive driving. The Close Protection course ensures you are well-prepared to protect high-profile clients in various environments. Our Close Protection course is taught by experienced professionals, providing hands-on experience in real-life scenarios. Enroll in the Close Protection course today and take the first step toward a rewarding career in security. Who is this course for? Close Protection : Threat Assessment This Close Protection training is open to everyone. Anyone can enrol on this Close Protection course. Requirements Close Protection : Threat Assessment To enrol in this Close Protection: Close Protection Course, students must fulfil the following requirements. To join in our Close Protection: Close Protection Course, you must have a strong command of the English language. To successfully complete our Close Protection: Close Protection Course, you must be vivacious and self driven. To complete our Close Protection: Close Protection Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Close Protection: Close Protection Course. Career path Close Protection : Threat Assessment Your employment prospects in this field will be aided by this Close Protection training.
Reflexology Online Training Do you want to start a career in reflexology, or do you want to develop your skills in reflexology? Then this reflexology course will provide you with a solid basis to become a confident reflexology professional. Throughout the reflexology course, you can develop your knowledge of reflexology. In this reflexology course, you will get information about various systems needed for reflexology therapy. Feet, cells, tissue and skin-related information are added in various modules of this reflexology course. Reflexology techniques and the role of a reflexologist are explained in the reflexology course. How to establish a reflexology business and practice reflexology management are elaborated on in the reflexology course. Enrol the Reflexology: Reflexology course to advance your profession! Learning outcome of Reflexology: Reflexology course After completing this Reflexology: Reflexology course learner will learn about: The feet, cells, tissues and skin. The reflexology course teaches the role of the reflexology specialist. Reflexology techniques and various systems related to reflexology are elaborated in this reflexology course. You will learn about the special organs from this comprehensive reflexology course. Reflexology for the hands, reflexology business and practice management are part of this reflexology course. Main Course: Reflexology Training Free Courses are including with this Reflexology Training Course Along with The Reflexology Training Course, We Offer a free Massage Therapy course Along with The Reflexology Training Course, We Offer a free Lymphatic Drainage Massage Course Along with The Reflexology Training Course, We Offer a free Aromatherapy Course Along with The Reflexology Training Course, We Offer a free Sports Massage Course Special Offers of this Reflexology: Reflexology Training Course This Reflexology: Reflexology Training Course includes a FREE PDF Certificate. Lifetime access to this Reflexology Training Course Instant access to this Reflexology Training Course Get FREE Tutor Support to this Reflexology Training Course Reflexology: Reflexology Online Training Throughout the reflexology course, you can increase your understanding of reflexology. In this reflexology course, you will discover the various systems that are necessary for reflexology therapy. Reflexology courses include information on feet, cells, tissue, and skin in addition to other topics. Procedures for reflexology and the role of a reflexologist are explained in the reflexology course. The reflexology training covers all the ins and outs of opening and operating a reflexology practice. Who is this course for? Reflexology: Reflexology Online Training Anyone who is interested in Reflexology can enrol in this Reflexology course. Requirements Reflexology: Reflexology Online Training To enrol in this Reflexology Course, students Need: To join in our Reflexology: Reflexology Course, you must have a strong command of the English language. To successfully complete our Reflexology: Reflexology Course, you must be vivacious and self driven. To complete our Reflexology: Reflexology Course, you must have a basic understanding of computers. A minimum age of 15 is required to enrol in this Reflexology: Reflexology Course. Career path Reflexology: Reflexology Online Training This Reflexology: Reflexology course can help you get the job you're after in the sector.
Level 1 Teaching Assistant The Level 1 Teaching Assistant course is the perfect starting point for anyone looking to begin a career as a Teaching Assistant. This comprehensive Teaching Assistant course provides you with the foundational skills needed to support students and teachers in a classroom environment. You’ll learn key Teaching Assistant responsibilities, including classroom management, student support, and communication. Whether you’re new to the field or looking to formalize your skills, this Teaching Assistant course is designed to help you succeed. Enroll now in the Level 1 Teaching Assistant course and start your journey to becoming a confident and capable Teaching Assistant! This course is an essential foundation for anyone aspiring to become a Teaching Assistant. This Teaching Assistant course covers the basics of classroom support, child development, and effective communication skills. As a Teaching Assistant, you’ll play a key role in helping students thrive academically and socially. The Teaching Assistant course prepares you to work alongside teachers, ensuring a positive and productive learning environment. With this Teaching Assistant qualification, you’ll be equipped to make a meaningful impact. Start your career as a Teaching Assistant today by enrolling in our comprehensive Level 1 Teaching Assistant course! Special Offers of this Teaching Assistant Course This Teaching Assistant: Teaching Assistant Course includes a FREE PDF Certificate Lifetime access to this Teaching Assistant: Teaching Assistant Course Instant access to this Teaching Assistant: Teaching Assistant Course Get FREE Tutor Support to this Teaching Assistant: Teaching Assistant Course Level 1 Teaching Assistant Our Level 1 Teaching Assistant course is perfect for anyone looking to start a career as a Teaching Assistant. This Teaching Assistant course provides a solid foundation in the skills needed to support teachers and students in a classroom environment. By enrolling in this Teaching Assistant program, you’ll gain knowledge of child development, behavior management, and how to assist with lesson planning. A Teaching Assistant plays a crucial role in enhancing the learning experience, and this Teaching Assistant course will equip you with the tools to succeed. Become a skilled Teaching Assistant and make a real difference today! Who is this course for? Level 1 Teaching Assistant For individuals who are interested in or currently working in this field, the Level 1 Teaching Assistant course is highly recommended. Requirements Level 1 Teaching Assistant To enrol in this Level 1 Teaching Assistant Course, students must fulfil the following requirements. To join in our Teaching Assistant Course, you must have a strong command of the English language. To successfully complete our Teaching Assistant Course, you must be vivacious and self driven. To complete our Teaching Assistant Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Teaching Assistant Course. Career path Level 1 Teaching Assistant After finishing this Level 1 Teaching Assistant course, you can investigate well-liked and in-demand professions in the Teaching Assistant industry.
Catheter Care: Catheter Care Course Online Are you aiming to improve your Catheter Care knowledge and abilities? Look nowhere else! Our comprehensive Catheter Care course is your ticket to success because this Catheter Care course will provide you the expertise and abilities you need to improve the care you give to your loved ones. The Catheter Care course will provide you a solid basis in understanding urinary catheters. In this Catheter Care course, you will learn how to select the appropriate equipment for a variety of patient circumstances. You will have a complete understanding of the operation and any potential complications thanks to the assistance of our catheter care course. The Catheter Care course will teach you about patient assessment, catheter insertion, and post-procedure care. With this Catheter Care course, you will also learn about prospective management and research options for catheter maintenance. The catheter care course will go into great detail on perineal skin care issues. Upon completion of this catheter care course, you will be equipped to provide patients with urinary catheters with excellent care. Enrol in the Catheter Care Course right away to get the knowledge and abilities required to succeed in catheter administration and care. Become a member today to start your path to becoming a catheter care professional! Main Course: Catheter Care Course Free Courses are including with this Catheter Care Course Along with The Catheter Care Course, We Offer a free pharmacy technician Course Along with Catheter Care Course, We Offer a free phlebotomy Course Special Offers of this Catheter Care Course This Catheter Care Course includes a FREE PDF Certificate. Lifetime access to this Catheter Care Course Instant access to this Catheter Care Course Get FREE Tutor Support to this Catheter Care Course Catheter Care: Catheter Care Course Online You will receive lifetime access to the course materials, including any updates, once you enrol in this Catheter Care course. If you want to learn more or need a refresher, go back and review the modules. Enroll in the Catheter Care Course right now to acquire the skills and knowledge required to succeed in catheter management and care. Enroll right away to start your path toward becoming a catheter care expert! Who is this course for? Catheter Care: Catheter Care Course Online This Catheter Care Course is open to everyone. Requirements Catheter Care: Catheter Care Course Online To enrol in this Catheter Care Course, students must fulfil the following requirements. To join in our Catheter Care Course, you must have a strong command of the English language. To successfully complete our Catheter Care Course, you must be vivacious and self driven. To complete our Catheter Care Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Catheter Care Course. Career path Catheter Care: Catheter Care Course Online Everyone who wants to work in this profession should take the catheter care course.
ADHD: ADHD Awareness Course Do you wish to make a difference in the lives of individuals with ADHD (Attention Deficit Hyperactivity Disorder) and those around them? Look no further! Introducing ADHD Awareness Course. The ADHD Awareness Course will empower you to create a positive impact in the lives of individuals with ADHD. Our ADHD Awareness Course is designed and led by experienced psychologists and ADHD specialists. Gain insights from professionals at the forefront of ADHD research and support. The ADHD Awareness Course covers all aspects of ADHD, from its symptoms and diagnosis to effective strategies for support and management. The ADHD Awareness Course will help you develop a deep understanding of ADHD, its subtypes, and the challenges individuals face in their daily lives. Upon completion of the ADHD Awareness Course, you will receive a recognized qualification that will enhance your career prospects and open up new opportunities in the sector. Enrol in our ADHD Awareness Course now and be a catalyst for positive change in the lives of individuals with ADHD. ADHD: ADHD Awareness Course The ADHD: ADHD Awareness Course covers all aspects of ADHD, from recognizing its symptoms to understanding the diagnosis process. You’ll also explore effective strategies for support and management. Through the ADHD: ADHD Awareness program, you will develop a deep understanding of ADHD, its subtypes, and the daily challenges individuals face. Enroll in our ADHD: ADHD Awareness Course today to become more knowledgeable and make a meaningful difference! Special Offers Of this ADHD: ADHD Awareness Course This ADHD: ADHD Awareness Course includes a FREE PDF Certificate. Lifetime access to this ADHD: ADHD Awareness Course Instant access to this ADHD: ADHD Awareness Course Get FREE Tutor Support from Monday to Friday in this ADHD: ADHD Awareness Course This is a self-paced ADHD: ADHD Awareness Course Who is this course for? ADHD: ADHD Awareness Course This ADHD Awareness Course is suitable for students, recent grads, and job seekers. The ADHD Awareness Course is also appropriate for anybody interested in this area, as well as those who are already working in this industry and want to improve their knowledge and skills. Requirements ADHD: ADHD Awareness Course To enrol in this ADHD: ADHD Awareness Course, students must fulfil the following requirements. To join in our ADHD: ADHD Awareness Course, you must have a strong command of the English language. To successfully complete our ADHD: ADHD Awareness Course, you must be vivacious and self driven. To complete our ADHD: ADHD Awareness Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this ADHD: ADHD Awareness Course. Career path ADHD: ADHD Awareness Course Studying the ADHD Awareness Course is designed to help you get the job of your dreams, or even that promotion you’ve been waiting for a long time. Learn the essential skills and knowledge you need to exceed in your professional life with the help & guidance from our ADHD Awareness Course course.
Duration 1 Days 6 CPD hours This course is intended for Students taking this course are database administrators or prospective database administrators who have experience working with Access for Microsoft 365 and need to learn advanced skills. Overview In this course, you will manage an Access database and add complex database features to improve its usability, efficiency, performance, and security. You will: Share data across applications. Use action, unmatched, and duplicate queries to manage data. Create complex reports and forms. Use macros to improve user interface design. Use VBA to extend database capabilities. Perform database management tasks such as backup, compacting, repairing, performance analysis, checking object dependencies, and documenting. Implement security strategies and distribute a database to multiple users. You've covered many of the basic functions of Microsoft© Access©, and now you're ready to learn advanced Access features such as database management, advanced form design, packaging a database, encrypting a database, preparing a database for multiple-user access, and more. Knowledge of these features separates database professionals from the casual database users or occasional designers.This course is the third part of a three-course series that covers the skills needed to perform basic database design and development in Access.Microsoft© Access© for Office 365?: Part 1 : Focuses on the design and construction of an Access database?viewing, navigating, searching, and entering data in a database, as well as basic relational database design and creating simple tables, queries, forms, and reports.Microsoft© Access© for Office 365?: Part 2 : Focuses on optimization of an Access database, including optimizing performance and normalizing data; data validation; usability; and advanced queries, forms, and reports.Microsoft© Access© for Office 365?: Part 3 (this course): Focuses on managing the database and supporting complex database designs, including import and export of data; using action queries to manage data; creating complex forms and reports; macros and Visual Basic for Applications (VBA); and tools and strategies to manage, distribute, and secure a database.This course may be a useful component in your preparation for the Microsoft Access Expert (Microsoft 365 Apps and Office 2019): Exam MO-500 certification exam. Lesson 1: Importing and Exporting Table Data Topic A: Import and Link Data Topic B: Export Data Topic C: Create a Mail Merge Lesson 2: Using Queries to Manage Data Topic A: Create Action Queries Topic B: Create Unmatched and Duplicate Queries Lesson 3: Creating Complex Reports and Forms Topic A: Create Subreports Topic B: Create a Navigation Form Topic C: Show Details in Subforms and Popup Forms Lesson 4: Creating Access Macros Topic A: Create a Standalone Macro to Automate Repetitive Tasks Topic B: Create a Macro to Program a User Interface Component Topic C: Filter Records by Using a Condition Topic D: Create a Data Macro Lesson 5: Using VBA to Extend Database Capabilities Topic A: Introduction to VBA Topic B: Use VBA with Form Controls Lesson 6: Managing a Database Topic A: Back Up a Database Topic B: Manage Performance Issues Topic C: Document a Database Lesson 7: Distributing and Securing a Database Topic A: Split a Database for Multiple-User Access Topic B: Implement Security Topic C: Convert an Access Database to an ACCDE File Topic D: Package a Database with a Digital Signature
*** A Better Pathway for Rapid Growth! Limited Time Opportunity; Hurry Up! *** Ignite your dynamic career and strengthen your deep insight knowledge by signing up for PDA Awareness and Support. This PDA Awareness and Support is the ideal approach for you to obtain a thorough understanding and knowledge of the subject. We are concerned about the progression of your career. Therefore, after conducting extensive studies and consulting with experienced personnel, we formulated this outstanding course to improve your pertinent skills. In this easy-to-digest PDA Awareness and Support course, you will get exclusive training, which will enable you to stand out in this competitive market. However, this course covers all of the recent materials in order to keep you up to date with the job market and make you a good fit for your career. This top-notch course curriculum comprises basic to advanced levels of modules that will increase your skillsets. After completing this PDA Awareness and Support Programme, you will attain the productivity to succeed in your organisation. So, if you are eager to see yourself in a gratifying PDA Awareness and Support career, then enrol in our PDA Awareness and Support course today! What will make you stand out? On completion of this online course, you will gain: CPD Certified Course After successfully completing the PDA Awareness and Support Course, you will receive a FREE PDF Certificate as evidence of your newly acquired abilities. Lifetime access to the whole collection of PDA Awareness and Support learning materials. The PDA Awareness and Support course online test with immediate results Enroling in the PDA Awareness and Support Course has no additional costs. You can study and complete this course at your own pace. Study for the PDA Awareness and Support course using any internet-connected device, such as a computer, tablet, or mobile device. The substantial PDA Awareness and Support is designed to help you demonstrate the preliminary to in-depth level of learning regarding this topic. Moreover, you will be provided with the most knowledgeable and informative modules for your lifetime by enroling in this PDA Awareness and Support just once. Furthermore, as you proceed through the modules of this course, you will discover the fundamentals of PDA Awareness and Support and explore the key topics such as: Curriculum: Module 01: Introduction to Pathological Demand Avoidance Module 02: Understanding Autism Module 03: PDA in Schools and Parent Information Module 04: Sensory Processing Disorder Module 05: The History of PDA Module 06: Learning Disability and Autism Therefore, reinforce your knowledge and furnish your skills by enroling in our course. Take one step closer to achieving your goal. Show off your new skills with a certificate of completion When you have finished all of the PDA Awareness and Support course lectures, a digital certificate will be available for download. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This PDA Awareness and Support Course the Right Option for You? This course is recommended for anyone who is interested in learning more about this topic. You'll learn the fundamental ideas and gain a comprehensive understanding of the topic by taking this course. This course is open to everybody. You can access the course materials from any location in the world and there are no requirements for enrolment. You should enrol in this PDA Awareness and Support course if you: Aspire to understand PDA Awareness and Support better. Already working on PDA Awareness and Support and eager to learn more. Is a student pursuing a relevant field of study? Trying to get a job in PDA Awareness and Support-related fields. Requirements Without any formal requirements, you can delightfully enrol in this PDA Awareness and Support course. Just get a device with internet connectivity and you are ready to start your learning journey. Thus, complete this PDA Awareness and Support course at your own pace. Career path The aim of this exclusive course is to help you toward your dream career. So, complete this PDA Awareness and Support course and enhance your skills to explore opportunities in relevant areas.
Layoffs, reduction, downsizing, rightsizing, staff cuts, managing redundancy, any way you say it, the reality is a complex process that impacts a lot of individuals and organizations worldwide. Through application exercises and a rich multimedia process, this course will increase your understanding of how to make this potentially traumatic experience as successful and positive as possible for everyone involved.