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26618 Management courses in Bootle delivered Online

Customer Care Complaints Management

4.3(43)

By John Academy

Overview Successful complaint management means satisfied customers, which results in increased sales. Thus, proper complaint management can turn the situation in favour of the business. Master the strategies of complaints management with our exclusive Customer Care Complaints Management course. In this course you will understand the process of building rapport and trust with the customers. The modules will show you how you can establish effective communication with the customers. In addition, you will learn about different types of customers and be able to handle their complaints with expertise. The course will also focus on compliant prevention and service recovery. So, if you desire to take your customer service skills to the next level and increase your employability, join today! Course Preview Learning Outcomes Understand how to build trust with your customer Develop the skills required for effective communication Learn how to deal with different types of customers Know the strategies to resolve customer-centric complaints Grasp the techniques of customer-compliant prevention and service recovery Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? Communication Complaint Management Complaint Prevention Who Should Take This Customer Care Complaints Management Course? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Customer Care Complaints Management course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path​ This exclusive Customer Care Complaints Management course will equip you with effective skills and abilities and help you explore career paths such as  Customer Care Executive Customer Service Manager Call Center Executive Module 01: Complaints & Customer Value Complaints & Customer Value 00:14:00 Module 02: Building Rapport & Trust Building Rapport & Trust 00:11:00 Module 03: Effective Communication Effective Communication 00:13:00 Module 04: Handling Various Customer Types Handling Various Customer Types 00:13:00 Module 05: Customer-Centric Complaint Resolution Customer-Centric Complaint Resolution 00:14:00 Module 06: Proactive Complaint Prevention and Service Recovery Proactive Complaint Prevention and Service Recovery 00:14:00 Module 07: Advanced Technology and Tools in Customer Care Advanced Technology and Tools in Customer Care 00:22:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Customer Care Complaints Management
Delivered Online On Demand1 hour 41 minutes
£24.99

Introduction to Material Management

5.0(5)

By Online Training Academy

Unlock the essentials of material management with our comprehensive course. Explore key modules including forecasting, inventory management, material requirements planning, and purchasing and supply chain management. Gain practical insights into materials handling and effective stores management. Designed for professionals and students alike, this course equips you with the skills to efficiently manage materials and streamline supply chain operations. Join us and enhance your expertise in material management. Key Features: CPD Certified Developed by Specialist Lifetime Access Through this programme, students study key components of efficient material management. They start by comprehending the basics, such as the significance of demand forecasting and effective inventory planning and management techniques. They go into detail on material requirements planning, which is an essential ability to guarantee that the appropriate materials are accessible when needed. In order to educate students on how to strategically buy materials and efficiently manage the complete supply chain, purchasing and supply chain management are addressed. The training also covers material handling procedures, with a focus on secure and effective ways to move and store things. In order to maximise accessibility and inventory management, learners ultimately get insights into store administration and control, including how to arrange and supervise material storage. All things considered, this curriculum gives students the real-world information and abilities needed for efficient material management in a variety of businesses. Course Curriculum: Module 01: Introduction to Material Management Module 02: Forecasting Module 03: Inventory Management, Planning and Control Module 04: Material Requirements Planning Module 05: Purchasing and Supply Chain Management Module 06: Materials Handling Module 07: Stores Management and Control Learning Outcomes Understand principles of material management and its importance in industries. Apply forecasting techniques to predict material demand accurately. Implement strategies for effective inventory planning and control procedures. Utilise material requirements planning (MRP) to optimise production processes. Analyse purchasing strategies and their impact on supply chain efficiency. Evaluate methods for efficient material handling and storage management. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Professionals seeking knowledge in logistics and supply chain management. Students pursuing careers in operations or industrial management. Individuals interested in enhancing their understanding of inventory control. Career path Warehouse Manager Procurement Officer Inventory Controller Logistics Coordinator Supply Chain Analyst Materials Planner Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Introduction to Material Management
Delivered Online On Demand1 hour 6 minutes
£10

Property Management

4.9(27)

By Apex Learning

Overview This comprehensive course on Property Management will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Property Management comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Property Management. It is available to all students, of all academic backgrounds. Requirements Our Property Management is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 11 sections • 10 lectures • 02:26:00 total length •Module 1 - Introduction to Property Management: 00:12:00 •Module 2 - The Role and Responsibilities of a Property Manager: 00:11:00 •Module 3 - Listing Properties and Marketing: 00:25:00 •Module 4 - The Letting Process and Tenancy Agreement: 00:32:00 •Module 5 - The Property Management Process: 00:32:00 •Module 6 - Keeping Tenants Long Term: 00:10:00 •Module 7 - Regulations of Property Management: 00:11:00 •Module 8 - Changes in the UK Property Market: An Opportunity: 00:13:00 •Recommended Readings - Property Management: 00:00:00 •Assignment - Property Management: 3 days

Property Management
Delivered Online On Demand2 hours 26 minutes
£12

Construction and Safety Management - CPD Certified

4.7(47)

By Academy for Health and Fitness

***24 Hour Limited Time Flash Sale*** Construction and Safety Management - CPD Certified Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Are you a professional feeling stuck in your career, struggling to keep up with the ever-changing demands of the industry? Or perhaps you're a beginner, unsure of where to start or how to break into your desired field. Whichever stage you're in, our exclusive Construction and Safety Management - CPD Certified Bundle provides unique insights and tools that can help you achieve your goals. Designed to cater to the needs of both seasoned professionals and aspiring newcomers, our Construction and Safety Management - CPD Certified bundle is a comprehensive program that will equip you with the essential skills and knowledge you need to succeed. Whether you're looking to advance in your current role or embark on a new career journey, this bundle has everything you need to take your professional life to the next level. But that's not all. When you enrol in Construction and Safety Management - CPD Certified Online Training, you'll receive 30 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free. Courses Are Included In this Construction and Safety Management - CPD Certified Career Bundle: Course 01: Construction Management - Level 5 Diploma Course 02: Construction Safety Management Diploma Course 03: Construction Site Planning and Managment Course 04: Construction Industry Scheme (CIS) Course 05: CDM - Construction Design and Management Course 06: Construction Project Management Course 07: WELL Building Standard Course 08: Architectural Studies Course 09: Landscape Architecture Course 10: COSHH (Control of Substances Hazardous to Health) Training Course 11: RIDDOR Training Course 12: Lone Worker Training Course 13: Ladder Safety Course 14: Asbestos Awareness & Safety Course 15: Construction Site Safety Training Course 16: Fire Safety Training Course Course 17: Advanced Electrical Safety Course 18: Revit Architecture Advanced Interior Design Training Course 19: Revit Architecture Advanced Exterior Design Course Course 20: Building Design And Construction With LEED V4.1 Course 21: Solidworks Foundation Training Course 22: Autocad Electrical Design Course 23: Quantity Surveyor Training Course 24: Building Surveyor Course 25: Land Surveying Course 26: Bricklaying Course 27: Property Management Training Course 28: Property Law Course 29: Construction Cost Estimation Diploma Course 30: Workplace First Aid Level 3 With Construction and Safety Management - CPD Certified, you'll embark on an immersive learning experience that combines interactive lessons with voice-over audio, ensuring that you can learn from anywhere in the world, at your own pace. And with 24/7 tutor support, you'll never feel alone in your journey, whether you're a seasoned professional or a beginner. Don't let this opportunity pass you by. Enrol in Construction and Safety Management - CPD Certified today and take the first step towards achieving your goals and dreams. Why buy this Construction and Safety Management - CPD Certified? Free CPD Accredited Certificate upon completion of Construction and Safety Management - CPD Certified Get a free student ID card with Construction and Safety Management - CPD Certified Lifetime access to the Construction and Safety Management - CPD Certified course materials Get instant access to this Construction and Safety Management - CPD Certified course Learn Construction and Safety Management - CPD Certified from anywhere in the world 24/7 tutor support with the Construction and Safety Management - CPD Certified course. Start your learning journey straightaway with our Construction and Safety Management - CPD Certified Training! Construction and Safety Management - CPD Certified premium bundle consists of 30 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of the Construction and Safety Management - CPD Certified is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification You have to complete the assignment given at the end of the Construction and Safety Management - CPD Certified course. After passing the Construction and Safety Management - CPD Certified exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Construction and Safety Management - CPD Certified course is ideal for: Students seeking mastery in Construction and Safety Management - CPD Certified Professionals seeking to enhance Construction and Safety Management - CPD Certified skills Individuals looking for a Construction and Safety Management - CPD Certified-related career. Anyone passionate about Construction and Safety Management - CPD Certified Requirements This Construction and Safety Management - CPD Certified doesn't require prior experience and is suitable for diverse learners. Career path This Construction and Safety Management - CPD Certified bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates CPD Accredited Digital Certificate Digital certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - Included If you are an international student, you will be required to pay an additional fee of 10 GBP for international delivery, and 4.99 GBP for delivery within the UK, for each certificate

Construction and Safety Management - CPD Certified
Delivered Online On Demand7 days
£209

Restaurant Management

By IOMH - Institute of Mental Health

Overview The restaurant industry in the UK is a dynamic and ever-evolving landscape, offering a plethora of opportunities for those with a passion for food, service, and entrepreneurship. With an impressive 87,000 restaurants generating over £37 billion in annual revenue, this vibrant sector continues to thrive, catering to diverse culinary preferences and dining experiences. The "Restaurant Management Diploma" course equips you with the essential knowledge and skills to navigate the complexities of this exciting industry, empowering you to excel as a restaurant manager, owner, or hospitality professional. Restaurant Management Diploma Through this comprehensive program, you'll gain a deep understanding of the industry, from legal requirements to menu planning and layout optimization. Master inventory management and storage techniques to streamline operations. Explore effective strategies for financing, recruiting, training, and fostering a culture of teamwork. Delve into customer relations, marketing policies, and leveraging technology to enhance the dining experience. By the end, you'll possess the tools and expertise to run a safe, clean, and profitable restaurant, poised to thrive in this competitive field. Unlock your potential with the "Restaurant Management Diploma" today. Restaurant Management Diploma In this Restaurant Management Diploma course, you will: Develop comprehensive knowledge of the restaurant industry and its operations. Learn techniques for effective menu planning and drinks management. Understand legal requirements and layout management for restaurant operations. Gain skills in purchasing, receiving, inventory, and storage management. Acquire strategies for financing, recruitment, training, and team management. Explore customer relations, marketing policies, and technology in restaurants. Additional Perks of Buying a Course From Institute of Mental Health Study online - whenever and wherever you want. One-to-one support from a dedicated tutor throughout your course. Certificate immediately upon course completion 100% Money back guarantee Exclusive discounts on your next course purchase from Institute of Mental Health Enrolling in the Restaurant Management course can assist you in getting into your desired career quicker than you ever imagined. So without further ado, start now. Process of Evaluation After studying the Restaurant Management course, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate.  Certificate of Achievement Upon successfully completing the Restaurant Management course, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99. Who Is This Course for? This Restaurant Management is suitable for anyone aspiring to start a career in Restaurant Management; even if you are new to this and have no prior knowledge on Restaurant Management, this course is going to be very easy for you to understand.  And if you are already working in the Restaurant Management field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  Taking this Restaurant Management course is a win-win for you in all aspects.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements This Restaurant Management course has no prerequisite.  You don't need any educational qualification or experience to enrol in the Restaurant Management course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online Restaurant Management course. Moreover, this course allows you to learn at your own pace while developing transferable and marketable skills. Course Curriculum Module 01: An Overview of the Restaurant Industry An Overview of the Restaurant Industry 00:20:00 Module 02: Choosing Your Restaurant Choosing Your Restaurant 00:16:00 Module 03: Restaurant Layout Management and Legal Requirements Restaurant Layout Management and Legal Requirements 00:19:00 Module 04: Menu Planning Menu Planning 00:25:00 Module 05: Drinks Management Drinks Management 00:16:00 Module 06: Purchasing, Receiving, Inventory, and Storage Purchasing, Receiving, Inventory, and Storage 00:29:00 Module 07: Financing Your Business Financing Your Business 00:25:00 Module 08: Finding, Recruiting, and Training Employees Finding, Recruiting, and Training Employees 00:25:00 Module 09: Running a Safe and Clean Restaurant Running a Safe and Clean Restaurant 00:26:00 Module 10: Handling Service Using Technology Handling Service Using Technology 00:23:00 Module 11: Teamwork and Daily Routine of a Restaurant Teamwork and Daily Routine of a Restaurant 00:22:00 Module 12: Customer Relations and Marketing Policy Customer Relations and Marketing Policy 00:26:00

Restaurant Management
Delivered Online On Demand4 hours 32 minutes
£11

Strategic Business Management - CPD Accredited Course

5.0(2)

By Training Express

Strategic Business Management is the cornerstone for anyone keen to master the art of guiding an organisation towards long-term success. This CPD accredited course breaks down the essentials of strategic thinking, from grasping the basics of corporate governance to the finer points of crafting and rolling out effective strategies. You’ll explore industry analysis techniques, learn how to build a powerful brand, and discover the secrets behind cultivating valuable customer relationships. Each module has been carefully designed to provide you with clear, insightful knowledge that can be absorbed at your own pace. Beyond just strategy, the course also delves into the importance of ethics and social responsibility in business, ensuring that your approach is not only sharp but also sustainable. The final modules prepare you for continuous improvement, helping you to assess and refine your business tactics with confidence. Whether you’re managing a start-up or steering a larger enterprise, this course offers the intellectual toolkit needed to navigate complex business landscapes — all delivered in a format that suits your schedule and style. Course Curriculum: Module 01: Introduction to Strategic Management Business Module 02: Corporate Governance Module 03: Industry Analysis Module 04: Strategy Formulation Module 05: Strategy Implementation Module 06: Evaluation and Control Module 07: Building a Brand Module 08: Generating Success from the Customer Relationship Module 09: Social Responsibility and Ethics in Strategic Management Module 10: Getting Ready for Business Improvement Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing Strategic Business Management - CPD Accredited course. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Strategic Business Management - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Strategic Business Management - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Strategic Business Management - CPD Accredited training.

Strategic Business Management - CPD Accredited Course
Delivered Online On Demand1 hour
£23

Retail Management Training Course

By Study Plex

Highlights of the Course Course Type: Online Learning Duration: 1 Hour Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about retail management Understand the core competencies and principles of retail management Explore the various areas of retail management Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert retail manager Retail Management Training Course Master the skills you need to propel your career forward in retail management. This course will equip you with the essential knowledge and skillset that will make you a confident retail manager and take your career to the next level. This comprehensive retail management training course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this retail management training course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective retail management practice and equip you with the essential skills, confidence and competence to assist you in the retail management industry. You'll gain a solid understanding of the core competencies required to drive a successful career in retail management. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for retail manager or for people who are aspiring to specialize in retail management. Enroll in this retail management training course today and take the next step towards your personal and professional goals. Earn industry-recognized credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive retail management training course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this retail management can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This retail management training course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This retail management training course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This retail management training course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Module 01: Retail Management - Introduction Retail Management - Introduction 00:05:00 Module 02: What is Retail Management? What is Retail Management? 00:01:00 Module 03: Benefits of Retailing Benefits of Retailing 00:13:00 Module 04: Retail Selling Process Retail Selling Process 00:01:00 Module 05: Classification of Retailers Classification of Retailers 00:04:00 Module 06: Components of Retailing Components of Retailing 00:01:00 Module 07: Steps of Retail Strategy Planning Steps of Retail Strategy Planning 00:05:00 Module 08: What is Franchising? What is Franchising? 00:05:00 Module 09: What is Merchandising? What is Merchandising? 00:02:00 Module 10: What is Visual Merchandising? What is Visual Merchandising? 00:01:00 Module 11: Importance of Location in Retailing Importance of Location in Retailing 00:01:00 Module 12: Types of Retail Location Types of Retail Location 00:02:00 Module 13: What is a Private Label? What is a Private Label? 00:03:00 Module 14: Process of Creating Private Label Process of Creating Private Label 00:06:00 Module 15: Myths about Careers in Retailing Myths about Careers in Retailing 00:01:00 Module 16: Tips for Success in Retailing Tips for Success in Retailing 00:02:00 Assessment Assessment -Retail Management Mastery 00:10:00 Certificate of Achievement Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Retail Management Training Course
Delivered Online On Demand
£19

Fundamentals of Stakeholder Management

4.8(9)

By Skill Up

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

Fundamentals of Stakeholder Management
Delivered Online On Demand2 hours 26 minutes
£25

Leadership, Emotional Intelligence, Team management

By Course Cloud

Course Overview A survey in the Uk shows that the total number of skills required for a single job has increased by 10% year-over-year since 2017. Furthermore, one in three skills in an average 2017 job posting are already obsolete. Due to ongoing business disruption and rapidly evolving needs, emerging skills gaps have accelerated due to the COVID-19 pandemic.   And to help you bridge that gap, Course Cloud has prepared this comprehensive Leadership, Emotional Intelligence, Team management online course. Leadership, Emotional Intelligence, Team management covers a collection of necessary skills required to help you achieve your goals. In addition, our industry professionals will guide you through the process of establishing a solid foundation in Leadership, Emotional Intelligence, Team management.  The Leadership, Emotional Intelligence, Team management course is broken down into manageable sections, each of which will provide you with a new level of expertise. Our exclusive training in Leadership, Emotional Intelligence, Team management will equip you with the skills required to set yourself up for career success. The Leadership, Emotional Intelligence, Team management provides internationally accepted certification upon successful completion. This certificate will add value to your resume and let you stand out among your peers. So enrol now and work your way towards becoming a highly sought-after professional at Leadership, Emotional Intelligence, Team management.

Leadership, Emotional Intelligence, Team management
Delivered Online On Demand
£319

Diploma in Housekeeping Management

4.3(43)

By John Academy

Diploma in Housekeeping Management Description The Diploma in Housekeeping Management is designed to prepare you for a management role within the hospitality industry. Housekeeping covers all the essential areas of room maintenance and cleaning in a hotel, to ensure that guests feel welcome and at home. This CPD accredited online course will benefit anyone who wishes to work in the housekeeping department of a hotel. In addition, it is perfect for those who want to understand the basics of managing a household. This housekeeping management course will focus on essential housekeeping training duties, such as laundry operations, health and safety, cleaning. It will also cover lessons on staffing, budgeting and inventory control. Furthermore you will be able to look at the role hospitality plays in meeting the evolving demands of today's customer. As you complete each module, you will develop key skills in hotel housekeeping and will expand your knowledge of the procedures involved in this role. On course completion, you will receive a certificate of achievement which you can use to advance your career prospects in this field. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Diploma in Housekeeping Management Course for? The Diploma in Housekeeping Management course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Diploma in Housekeeping Management Introduction to Housekeeping 00:30:00 Housekeeping Principles 00:15:00 An Overview of Hotel Industry 00:18:00 Introduction to Hospitality Management 00:23:00 Management of Housekeeping, Engineering and Security Operations 00:27:00 Understanding Staff Duties 00:45:00 Cleaning 00:30:00 Inventory Control 00:45:00 Planning & Organising the Housekeeping Department 00:30:00 Understanding Budgeting 00:45:00 Carpet Maintenance 00:30:00 Wall, Ceiling and Window Cleaning and Maintenance 00:30:00 Staffing 00:45:00 Standard Operational Procedures in Hotel Housekeeping 00:15:00 Management of Service Quality in the Hospitality Industry 00:20:00 Laundry Operation in Hotel 00:30:00 Health and Safety 00:20:00 E-Hospitality and Technology 00:22:00 Customer Satisfaction 00:23:00 Mock Exam Mock Exam - Diploma in Housekeeping Management 00:20:00 Final Exam Final Exam - Diploma in Housekeeping Management 00:20:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Diploma in Housekeeping Management
Delivered Online On Demand9 hours 43 minutes
£14.99