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Level 5 Diploma(FREE QLS Endorsed Certificate)| 11 CPD Courses+11 PDF Certificates| 150 CPD Points|CPD & CiQ Accredited

This course aims to provide learners with a comprehensive understanding of employee rewards and reward systems, and their role in promoting workplace fulfillment. By the end of this course, learners will be able to understand the concept of employee rewards and the different types of rewards available, including healthcare-specific systems. Learn about the different components of pay and how they can be used to motivate and reward employees. Develop skills in identifying development needs for healthcare employees and designing effective employee reward and recognition programs. Gain an understanding of the factors that influence employee remuneration, and how job evaluation processes can be used to evaluate and manage pay scales. After the successful completion of the course, you will be able to learn about the following, The Concept of Employee Rewards and Reward System. Objectives and Types of Types of Reward Systems. Types of Healthcare Reward Systems. Four Pillars of Workplace Fulfilment. Concept of Job Evaluation. Methods and Process of Job Evaluation. Concept of Employee Remuneration. Factors Influencing Employee Remuneration. Factors Influencing Healthcare Employee Remuneration. Components of Identifying Development Needs of The Healthcare Employees. This course aims to provide learners with a comprehensive understanding of employee rewards and reward systems. By the end of this course, learners will be able to understand the different types of rewards and reward systems available, including those specific to healthcare organizations. Develop skills in job evaluation and identify the factors that influence employee remuneration. Learn about the different components of pay and how they can be used to motivate and reward employees. Gain insight into identifying the development needs of healthcare employees and designing effective employee reward and recognition programs to promote workplace fulfilment. This course aims to provide learners with a comprehensive understanding of employee rewards and reward systems, and their role in promoting workplace fulfillment. By the end of this course, learners will be able to understand the concept of employee rewards and the different types of rewards available, including healthcare-specific systems. Learn about the different components of pay and how they can be used to motivate and reward employees. Develop skills in identifying development needs for healthcare employees and designing effective employee reward and recognition programs. Gain an understanding of the factors that influence employee remuneration, and how job evaluation processes can be used to evaluate and manage pay scales. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Reward Management in Health and Social Care - N Self-paced pre-recorded learning content on this topic. Reward Management in Health and Social Care Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Compensation and Benefits Manager Human Resources Manager Payroll Specialist Total Rewards Manager Employee Benefits Coordinator Talent Management Specialist Performance and Rewards Analyst Remuneration Specialist Employee Relations Consultant Healthcare Rewards Program Manager Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

**Don't Spend More; Spend Smarter** Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Facilitation Skills Now Give a compliment to your career and take it to the next level. This Facilitation Skills will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this will help you keep ahead of the pack. The Facilitation Skills incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Facilitation Skills expertise and essential knowledge, which will assist you in reaching your goal. Further, this will add extra value to your resume to stand out to potential employers. Along with this Facilitation Skills course, you will get 10 premium courses, an originalHardcopy, 11 PDF Certificates (Main Course + Additional Courses) Student ID card as gifts. This Facilitation Skills Bundle Consists of the following Premium courses: Course 01: Facilities Management Course 02: Online Meeting Management Course 03: Quality Management Course 04: Diploma in Lean Process and Six Sigma Course 05: SAP Controlling (CO) - Product Costing S4HANA Course 06: Process Improvement: Reduce Waste Course 07: Compliance & Business Risk Management Course 08: Performance Management Course 09: People Management Skills Level 3 Course 10: Workplace Confidentiality Course 11: Document Control Benefits you'll get choosing Apex Learning for this Facilitation Skills: Pay once and get lifetime access to 11 CPD courses Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID for the title course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home How will I get my Certificate? After successfully completing the Facilitation Skills course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But with this special offer, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! PS The delivery charge inside the UK is £3.99, and the international students have to pay £9.99. Curriculum of Facilitation Skills Bundle Course 01: Facilities Management Module 01: Introduction to Facility Management Module 02: Space Management Module 03: Managing Workplace Services Module 04: Human Resource and Contract Management Module 05: Lease Purchase and Vendor Management Module 06: Health and Safety at Work Module 07: Sustainable Facility Management Module 08: Maintenance and Repairs Module 09: Project Management Module 10: Business Development and Succession Planning Course 02: Online Meeting Management Module 01: Planning and Preparation Module 02: Online Meeting Platforms Module 03: Meeting Etiquette and Tips Course 03: Quality Management Module 01: Introduction to Quality Management Module 02: Total Quality Management Module 03: Quality Measurement and Improvement Module 04: Quality Control Module 05: Understanding Customer Expectations and Needs Module 06: Six Sigma and many more ... Course 04: Diploma in Lean Process and Six Sigma Module 1: Understanding Lean Module 2: The Lean Culture Module 3: The Five Principles of Lean Module 4: Value and Waste Module 5: Value Stream Mapping (VSM) Module 6: The Principles of Flow and Pull Module 7: Overview of Six Sigma Module 8: The Define Phase Module 9: The Measure Phase Module 10: The Analyse Phase Module 11: The Improve Phase Module 12: The Control Phase Course 05: SAP Controlling (CO) - Product Costing S4HANA Section 1: Introduction Section 2: Material Master Data and Pricing Controls Section 3: BoM, Activities and Routing Section 4: Overheads in Costing Section 5: Costing Sheet Section 6: Costing Variant Section 7: Routing and Work Centres Section 8: Cost Component Structure Section 9: Execution of Standard Cost Estimation Course 06: Process Improvement: Reduce Waste Section 01: Introduction Section 02: Fundamentals of Waste Section 03: The 8 Wastes Section 04: VA vs. NVA Section 05: Process Mapping Tools Section 06: Case Study Section 07: Close Out Course 07: Compliance & Business Risk Management Module 1: Introduction to Compliance Module 2: Five basic elements of compliance Module 3: Compliance Management System (CMS) Module 4: Compliance Audit Module 5: Compliance and Ethics Module 6: Risk and Types of Risk and many more ... Course 08: Performance Management Section 01: Introduction Section 02: Performance Section 03: Key Performance Indicators Section 04: Reporting Section 05: Rewarding Section 06: Conclusion Course 09: People Management Skills Level 3 Module 01: Introduction to Human Resources Module 02: Employee Recruitment and Selection Procedure Module 03: Employee Training and Development Process Module 04: Performance Appraisal Management Module 05: Employee Relations Module 06: Motivation and Counselling Module 07: Ensuring Health and Safety at the Workplace Module 08: Employee Termination Module 09: Employer Records and Statistics Module 10: Essential UK Employment Law Course 10: Workplace Confidentiality Introduction to workplace confidentiality Business Etiquettes and Types of Confidentiality The Importance of Confidentiality Confidentiality with Co-workers Preventing Confidentiality Breach How Employers Can Protect Confidential Information Course 11: Document Control Introduction to Document Control Principles of Document Control and Elements of Document Control Environment Document Control Lifecycle Document Control Strategies and Instruments Document Management Quality Assurance and Controlling Quality of Documents and many more ... CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Facilitation Skills bundle. Students Graduates Job Seekers Job Holders Requirements Our Facilitation Skills course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included P.S. The delivery charge inside the UK is £3.99, and the international students have to pay £9.99.

HR Management, Confidentiality and Sexual Harassment Prevention Diploma Elevate your understanding of human resources with the HR Management, Confidentiality, and Sexual Harassment Prevention Diploma. This comprehensive course encapsulates vital topics including HR objectives, the sanctity of workplace confidentiality, and preventative measures against sexual harassment. Learning Outcomes: Understand the core objectives of HR Management. Gain insights into HR management development strategies. Comprehend the significance of workplace confidentiality. Grasp the importance of confidentiality in teamwork settings in HR Management. Learn preventive measures against sexual harassment. Familiarise yourself with organisational policies designed to combat sexual harassment. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit Key Modules from HR Management, Confidentiality and Sexual Harassment Prevention Diploma: Objectives of HR Management: Develop a firm grasp of the primary goals and objectives of HR management, such as talent acquisition, employee development, and organisational growth. HR Management Development: Discover the evolution of HR management, focusing on modern methodologies, technologies, and strategies for employee retention and development. Workplace Confidentiality: Learn about the ethical and legal requirements surrounding the preservation of confidentiality in a workplace setting. Confidentiality in Teamwork: Understand the critical role that confidentiality plays within teams, and learn strategies for fostering a culture of trust. Preventing Sexual Harassment: Gain a comprehensive understanding of preventative measures against sexual harassment, including training, reporting mechanisms, and safe workplace practices. Policies Against Sexual Harassment: Study the structural and legal frameworks for policies designed to prevent sexual harassment, and learn how to implement them effectively within an organisation.

Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Introduction Introductory Video 00:06:00 Lesson Two: Too much work is too much work Lesson Two Introduction 00:08:00 Lesson 2.2: Stop rushing 00:04:00 Lesson 2.3: Don't be a perfectionist 00:05:00 Lesson 2.4: Use lists 00:08:00 Lesson 2.6: Delegate 00:03:00 Lesson 2.7: Press the right buttons 00:04:00 Lesson 2.8: Take breaks 00:04:00 Lesson 2.9: Be creative 00:05:00 Lesson 2.10: Manage your workload; don't let it manage you 00:08:00 Lesson Five: Investing time to save time Lesson 5.1: The importance of control 00:08:00 Lesson 5.2: Use meetings effectively 00:04:00 Lesson 5.3: The 80/20 rule 00:03:00 Lesson 5.4: Develop teamwork 00:05:00 Lesson 5.5: The right person for the job 00:03:00 Lesson 5-6: A change is as good as a rest 00:03:00 Lesson 5.7: Address problems 00:06:00 Lesson 5.8: Reflective practice 00:07:00 Lesson 5.9: Spirituality 00:05:00 Lesson 5.10: Personal renewal 00:05:00 Conclusion Concluding video 00:02:00 Assessment Assessment - Master In Time and Workload Management 00:10:00 Certificate of Achievement Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Stepping into a management role doesn’t need to feel like walking a tightrope in the dark. With the New Manager - CPDQS Accredited Bundle Course, you’ll gain the insights, tools, and confidence to handle day-to-day challenges like a seasoned leader. Whether it's leading a small team or handling awkward conversations, this course keeps things clear, structured, and—dare we say—actually useful. It’s built for those who suddenly find themselves with a title and responsibilities, but no manual. You’ll learn how to manage people, handle pressure, communicate clearly, and make better decisions without second-guessing everything. Fully online, fully accessible, and built for those who prefer straight-talking over fluffy theory. There’s no need for overcomplicated management jargon—just a solid foundation to help you run the show without losing your head. Key Features of New Manager Bundle CPD Accredited New Manager Course Instant PDF certificate Fully online, interactive New Managercourse Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this New Manager Bundle course to excel! To become successful in your profession, you must have a specific set of New Manager skills to succeed in today's competitive world. In this in-depth New Managertraining course, you will develop the most in-demand New Manager skills to kickstart your career, as well as upgrade your existing knowledge & skills. New Manager Curriculum Course 01: Management Skills: A New Manager Course 02: Admin, Secretarial & PA Course 03: Office Skills Training Course 04: Corporate Paralegal Course 05: Performance Management Course 06: Team Management Course 07: Microsoft Word, PowerPoint & Outlook Course 08: Health and Safety in the Workplace Level 2 Course 09: Diploma in Business Management: Corporate Behaviour Course 10: Workplace First Aid Training Course 11: Information Management Course 12: Facilities Management and Workplace Services Course 13: UK Employment Law Course 14: Communication and Organisational Skills Course 15: Meeting Management Online Course 16: Minute Taking Certificate Course 17: Document Control Course 18: Touch Typing Course 19: Email Writing Course 20: Workplace Confidentiality Accreditation This New Manager bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your New Manager course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about New Manager basics. Requirements No prior degree or experience is required to enrol in this course. Career path This New Manager Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

Construction Management: Construction Management course Online Unlock the Power of Construction Management: Construction Management course: Enrol Now! The Construction Management: Construction Management course starts with the basics of construction management and then takes the students to the higher level of construction management and introduces the learners to different aspects of the construction industry and construction project management. This Construction Management: Construction Management course will benefit learners by teaching them about construction project management, construction site management, and tools and techniques for estimating a construction management project in the construction industry. The demand for professional qualifications in the construction industry is increasing, and construction firms are hiring professionals. In addition, with this comprehensive Construction Management: Construction Management course, learners will be able to develop new skills and improve their existing skills. Main Course: Level 7 Construction Management Free Courses included with Construction Management: Construction Management Course: Course 01: Property Management [ Note: Free PDF certificate as soon as completing the Construction Management: Construction Management course] Construction Management: Construction Management course Online This Construction Management: Construction Management course consists of 20 Modules. This Construction Management: Construction Management course gives students an intensive yet digestible introduction to the contemporary construction sector and its key contributors. Enrol in this advanced Construction Management: Construction Management course and develop the practical skills, knowledge and confidence to step into the construction management profession as a capable leader. Assessment Method of Construction Management: Construction Management course After completing Construction Management: Construction Management course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Construction Management: Construction Management course After completing the Construction Management: Construction Management course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Construction Management: Construction Management course Online This Construction Management: Construction Management course is recommended for anyone looking for work in the construction industry. People who work in construction management-related fields and want to expand their experience and skills will benefit from this Construction Management: Construction Management course. Requirements Construction Management: Construction Management course Online To enrol in this Construction Management: Construction Management course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Construction Management: Construction Management course. Be energetic and self-motivated to complete our Construction Management: Construction Management course. Basic computer Skill is required to complete our Construction Management: Construction Management course. If you want to enrol in our Construction Management: Construction Management course, you must be at least 15 years old. Career path Construction Management: Construction Management Course Online

If you’ve got an eye for efficiency, a knack for structure, and a taste for the strategic side of business, this Business Administration Advanced Diploma might just be your next smart move. Designed for those who want to refine their business sense and get to grips with high-level administrative responsibilities, this course delves into the core elements of managing operations, teams, and time with clarity and purpose. Whether you're aiming to climb the corporate ladder or fine-tune your entrepreneurial flair, this programme gives you the theoretical edge to make informed decisions and lead with confidence. Delivered entirely online, the course provides the freedom to learn at your own pace, without the need to shuffle diaries or squeeze into a seminar room. You’ll explore key areas like organisational structure, strategic planning, leadership approaches, and internal communication—all tailored to suit today's business demands. Ideal for those looking to expand their knowledge and gain a deeper understanding of business mechanics, this diploma is your invitation to think sharper and lead smarter. Our Business Administration Advanced Diploma course is endorsed by the Quality Licence Scheme - QLS, ensuring you acquire new skills and enhance your professional development. Business Administration Advanced Diploma QLS Bundle Includes the following Courses Course 01: Advanced Diploma in Business Administration at QLS Level 7 Course 02: Operations Management - Advanced Diploma Course 03: Supply Chain Management Course 04: Purchasing, Procurement and Inventory Management Course 05: HR Management Course Key Features of Business Administration Advanced Diploma Eligibility for QLS endorsed certificate upon successful completion of the Business Administration Advanced Diploma course Free CPD Accredited Course Fully online, interactive Business Administration Advanced Diploma course with audio voiceover Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases To become successful in your profession, you must have a specific set of skills to succeed in today's competitive world. In this in-depth Business Administration Advanced Diplomatraining course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge & skills. Assessment At the end of the Business Administration Advanced Diploma course, we will provide assignment and quizzes. For each test, the pass mark will be set to 60%. Accreditation This Business Administration Advanced Diploma course is QLS - Quality Licence Scheme Endorsed and CPD Certified, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification CPD Certified: Once you've successfully completed your Business Administration Advanced Diploma course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). QLS Endorsed:After successfully completing the Business Administration Advanced Diploma course, learners will be able to order an endorsed certificate, titled: Advanced Diploma in Business Administration at QLS Level 7, as proof of their achievement. This certificate of achievement endorsed by the Quality Licence Scheme. CPD 55 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Business Administration Advanced Diploma basics. Requirements No prior degree or experience is required to enrol in this Business Administration Advanced Diploma course. Career path This Business Administration Advanced Diploma Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

Do you want to work as a customer service representative? Enjoy facing corporate challenges and thrive to become a service provider? Then this training package is for you! This CRM Bundle will provide you with a broad perspective of dealing with customers, and a better method to handle the external interactions and relationships that drive business growth. Our modules are primarily based on defining, building, sustaining, and improving long-term relationships with customers. By taking our courses the learners will focus on the lifetime value of their customers and by that time they will be able to : Understanding customer needs and wants Satisfying and motivating potential customers Translating them into an actual customer One of the key topics in the CRM bundle is Customer acquisition and retention this will cover issues such as : Acquiring customers at a lesser cost and acquiring as many customers as possible Acquiring customers who have an affinity and are business oriented Acquiring customers who are keen on the newer business model Along with this course you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a free student ID card. What other courses are included with this CRM Training? Course 01: Customer Relationship Management Course 02: Know Your Customer (KYC) Course 03: Retail Management - Level 5 Course 04: Phone-Based Customer Service Course 05: Sales: Psychology of Customers Course 06: GCSE English Course 07: Public Speaking and Presentation Skill Course Course 08: The Formula to Talk with Strangers Course 09: Level 2 Microsoft Office Essentials Course 10: Time Management Course 11: Stress Management Training From this CRM bundle Learners will acquire knowledge on : What is Customer Relationship Management (CRM) Importance of CRM in business Customer Retention & Loyalty Get an understanding of how the CRM process works Importance of retail management in business Practical tools and approaches for conducting customer attitude surveys Getting to know your customers, and identifying concerns and possibilities. Learn the Formula to Talk with Strangers Public Speaking and Presentation Skills Learn how to make the best use of time So, enrol now in this CRM (Customer Relationship Management) Training to advance your career! We are really delighted to offer this bundle on customer relationship management from a business viewpoint with you. The emphasis would be on addressing a wide range of critical subjects, beginning with the concept of CRM and progressing through the CRM process model. Each topic is intended to improve not only your academic comprehension but also your practical expertise. However, This training bundle will also teach you how to get up close and personal with your customers, engaging and teaching them so that they naturally return to you for value. Once they're hooked, they're significantly more inclined to buy your stuff. Course Curriculum Course Curriculum of CRM (Customer Relationship Management) Module 01: Introduction to Customer Relationship Management Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM How will I get my Certificate? After successfully completing the CRM (Customer Relationship Management) course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Professionals and entrepreneurs looking to strengthen their understanding of how the customer works and thinks Customers-focused business owners or workers that want to enhance their Customer Relationship Management Strategy Senior marketing managers looking for a different approach when considering how to manage customer relationships Professionals aiming to advance their careers in marketing, leadership, or CRM. Requirements Our CRM (Customer Relationship Management) Training is fully compatible with PC's, Mac's, Laptop, tablets and Smartphone devices. Career path CRM manager Senior CRM manager Head of CRM Director of Performance Marketing The average salary of a CRM manager is approximately £48,000 per year Certificates Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Customer Relationship Management) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost. Certificate of completion Digital certificate - Included

Master Scrum, a popular framework used to develop software applications, using Agile technology. This course provides you with step-by-step instructions for learning Scrum and gaining a strong foundation toward various Scrum certifications. Learn Scrum with a follow-along experience and apply Scrum in your project team at work.