23115 Management courses delivered On Demand

This course delves into the dynamics of pressure and its impact on human psychology, behavior, and performance. It examines the relationship between stress and performance through the Inverted-U Theory and provides strategies to effectively manage pressure. Participants will explore techniques like Cognitive Behavioral Therapy (CBT) for stress management and enhance their communication and leadership skills under pressure. The course also addresses team resilience and work-related stress, as outlined by health and safety authorities. Learning Outcomes: Understand the concept of pressure and its effects on individuals. Analyze the psychological and behavioral responses to pressure. Explore the Inverted-U Theory to comprehend the stress-performance relationship. Develop coping strategies to manage pressure effectively. Learn about Cognitive Behavioral Therapy (CBT) as an approach to stress management. Enhance communication skills for effective interaction under pressure. Acquire leadership skills that thrive in high-pressure situations. Understand the significance of team resilience in handling pressure. Why buy this Performance Management Level 3?  Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Performance Management Level 3 you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Performance Management Level 3 course is ideal for Professionals at various organizational levels seeking to enhance their performance management skills. Managers and supervisors responsible for team productivity and well-being. Individuals aiming to improve their stress management techniques. HR professionals interested in fostering a positive work environment. Prerequisites This Performance Management Level 3 was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Performance Management Specialist - Average Salary: £35,000 - £45,000 per year. Human Resources Manager - Average Salary: £40,000 - £50,000 per year. Leadership Development Consultant - Average Salary: £45,000 - £55,000 per year. Organizational Psychologist - Average Salary: £50,000 - £60,000 per year. Learning and Development Manager - Average Salary: £40,000 - £50,000 per year. Course Curriculum Module 01: Understanding Pressure Understanding Pressure 00:11:00 Module 02: Understanding How Pressure Affects Our Psychology and Behaviour Understanding How Pressure Affects Our Psychology and Behavior 00:11:00 Module 03: The Relationship Between Stress and Performance: The Inverted-U Theory The Relationship Between Stress and Performance: The Inverted-U Theory 00:17:00 Module 04: Strategies to Cope With Pressure Strategies to Cope With Pressure 00:17:00 Module 05: Cognitive Behavioral Therapy (CBT) Cognitive Behavioral Therapy (CBT) 00:15:00 Module 06: Effective Communication Under Pressure: Part 1 Effective Communication Under Pressure: Part 1 00:29:00 Module 07: Effective Communication Under Pressure: Part 2 Effective Communication Under Pressure: Part 2 00:10:00 Module 08: Leadership Under Pressure Leadership Under Pressure 00:15:00 Module 09: Team Resilience to Work Under Pressure Team Resilience to Work Under Pressure 00:21:00 Module 10: Work Related Stress by HSA (Health and Safety Authority) & HSE (Health and Safety Executive) Work Related Stress by HSA and HSE 00:26:00 Assignment Assignment - Performance Management Level 3 00:00:00

Mastering the art of organisation, structure, and communication is the foundation of effective administration. Our Administrative Management Course offers a thoughtful and engaging journey through the essentials of managing office systems, streamlining operations, and supporting leadership with confidence. Whether you're steering a small team or coordinating department-level tasks, this course provides clear, structured insights that help you work smarter—not harder. You'll explore time-tested methods in scheduling, document control, staff coordination, and communication—all vital components that keep an organisation ticking. From understanding modern office technology to improving workflow efficiency, this course speaks the language of those who like things done right. If you're aiming to sharpen your managerial mindset and embrace a career built on clarity and control, you’ve just found the right place to start. Key Benefits Eligibility for a The CPD Certification Service (CPD QS)- certified certificate on successful completion of Administrative Management Course Learning materials of the course contain engaging voiceover and visual elements for your comfort Freedom to study at your own pace 24/7 access to the Administrative Management course materials for 12 months Full Tutor support on weekdays (Monday - Friday) Course Curriculum: Introduction to Office Administration Skills of an Effective Administrator Business Etiquette Business Telephone Skills Representing Your Boss and Company Mail Services and Shipping Travel Arrangements Organising Meeting and Conferences Time Management Record Keeping and Filing Systems Business Writing Skills Organisational Skills Communication Skills Customer Service Effective Planning and Scheduling Invoicing/Petty Cash Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by The CPD Certification Service Who is this course for? The Administrative Management training is ideal for highly motivated individuals or teams who want to enhance their professional skills and efficiently skilled employees. Requirements There are no formal entry requirements for the Administrative Management course, with enrolment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Administrative Management training.

This course on the role of operations in business management will provide a comprehensive understanding of operations management, including the key functions of production and service operations, business process management, and the principles of business process reengineering and six sigma. By the end of the course, you will have a solid grasp of the role of an operations manager in the business environment, enabling you to contribute more effectively to organizational success. This course provides a comprehensive understanding of the role of operations in business management. Topics covered include key functions of operations management, business process management, and operations improvement using six sigma principles. After the successful completion of the course, you will be able to learn about the following, Operations Management, key functions of operations management, production operations & service operations, business process management Business process reengineering and six sigma principles for operations improvement. Role of an operations manager in the business environment. This course on the role of operations in business management will provide a comprehensive understanding of operations management, including the key functions of production and service operations, business process management, and the principles of business process reengineering and six sigma. By the end of the course, you will have a solid grasp of the role of an operations manager in the business environment, enabling you to contribute more effectively to organizational success. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Role of Operations in Business Management Self-paced pre-recorded learning content on this topic. Role of Operations in Business Management Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience, Business professionals Operations managers Students seeking career in operations management Entrepreneurs Individuals seeking to improve business processes Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

🌟 Unlock Your Potential with Project Management Course! 🌟 Are you ready to elevate your career to new heights? Do you aspire to become a master of efficiency, organization, and success in your projects? Look no further! Welcome to the comprehensive and dynamic world of Project Management. Project Management is not just a skill; it's a strategic asset that businesses worldwide rely on to deliver results, meet deadlines, and exceed expectations. In today's fast-paced and competitive landscape, having a solid grasp of project management principles is the key to staying ahead of the curve. Benefits of Taking Our Project Management Course: 🚀 Master Essential Skills: Dive into the core principles of project management, including planning, scheduling, budgeting, risk management, and team leadership. 🌐 Global Relevance: Acquire internationally recognized best practices and methodologies that transcend industries and geographic boundaries. 💼 Boost Your Career: Stand out in the job market and open doors to exciting career opportunities in fields such as IT, construction, healthcare, finance, and beyond. 🔍 Enhanced Problem-Solving: Develop critical thinking and problem-solving abilities to tackle complex project challenges with confidence and finesse. 👥 Effective Collaboration: Learn how to foster collaboration, communication, and synergy among team members, stakeholders, and clients for seamless project execution. 📈 Drive Results: Gain the tools and techniques to drive projects to successful completion on time, within budget, and according to specifications. 🎓 Continuous Growth: Stay ahead of the curve with lifelong learning opportunities and continuous professional development in the ever-evolving field of project management. Who is this for? Our Project Management course is designed for professionals and aspiring leaders across industries who are eager to enhance their project management skills and take their careers to the next level. Whether you're a seasoned project manager looking to sharpen your expertise or a newcomer seeking to break into the field, this course is tailored to meet your needs and propel you towards success. Professionals: Individuals already working in project management roles who want to deepen their knowledge and stay current with industry trends. Team Leaders: Managers and supervisors responsible for overseeing projects and teams within their organizations. Career Changers: Professionals transitioning into project management from related fields seeking to acquire foundational skills and competencies. Entrepreneurs: Business owners and startup founders who want to streamline operations, maximize efficiency, and drive growth through effective project management practices. Career Path Embark on a journey towards a rewarding and fulfilling career path in project management. Upon completing our course, you'll be equipped with the expertise and credentials to pursue various career opportunities, including: 🔹 Project Manager: Lead and manage projects of all sizes and complexities across diverse industries. 🔹 Program Manager: Oversee multiple projects and initiatives within an organization to achieve strategic objectives. 🔹 Project Coordinator: Assist project managers in planning, executing, and monitoring project activities to ensure successful outcomes. 🔹 Business Analyst: Analyze business processes, identify improvement opportunities, and implement solutions through effective project management. 🔹 Consultant: Provide strategic guidance and expertise to organizations seeking to optimize project management practices and drive performance. With the demand for skilled project managers continuing to rise, the possibilities are endless! FAQ (Frequently Asked Questions) Q: Is this course suitable for beginners with no prior experience in project management? A: Absolutely! Our course is designed to cater to learners of all levels, from beginners to seasoned professionals. We provide comprehensive instruction and support to help you build a solid foundation in project management principles and techniques. Q: How long does it take to complete the course? A: The duration of the course may vary depending on the learning format and your individual pace. Typically, our course spans several weeks to months, allowing ample time for in-depth exploration of key concepts and practical application through real-world projects and exercises. Q: Will I receive a certification upon completion of the course? A: Yes! Upon successfully completing the course requirements, you will be awarded a certificate of completion, validating your proficiency in project management principles and methodologies. Our certification is recognized and respected by employers worldwide, enhancing your credibility and marketability in the job market. Q: Can I access course materials and resources after completing the course? A: Yes! We believe in empowering our learners with ongoing support and access to valuable resources even after completing the course. You will retain access to course materials, updates, and community forums to continue your learning journey and stay connected with fellow professionals in the field. Q: How does your course differ from other project management training programs? A: Our course stands out for its comprehensive curriculum, dynamic instructional approach, and emphasis on practical application and real-world scenarios. We prioritize interactive learning experiences, hands-on exercises, and case studies to ensure that you not only grasp theoretical concepts but also develop the practical skills and confidence to excel in your project management endeavors.   Don't miss this opportunity to transform your career and become a powerhouse in project management. Enroll now and unlock your full potential with our Project Management course! 🚀✨ Course Curriculum Module 1 Overview of Project Management. Overview of Project Management. 00:00 Module 2 Project Scheduling and Execution. Project Scheduling and Execution. 00:00 Module 3 Resource and Risk Management. Resource and Risk Management. 00:00 Module 4 Project Communication and Integration. Project Communication and Integration. 00:00 Module 5 Project Scope and Time Management. Project Scope and Time Management. 00:00

Get the tactical know how of the modern business world Simply starting a business and maintaining it over the course of time isn't enough anymore. Strategies needs to be involved to make your business successful. This course will show exactly how that is done. Business Management Strategy can be defined as the strategies undertaken to attain the most efficient business management for a corporation, medium-sized or small scale business. Business management strategy can be illustrated as a process of specifying a company's objectives, developing policies and plans to achieve these objectives and the allocation of resources in the direction of implementing the policies and attaining these objectives. Most importantly, business management strategy is a dynamic process which encompasses all the industries and businesses in which the company is involved in a framework akin to that of game theory. So if you want to strategize your approach towards your business then this course will be useful to you. Complete all the units and you will have capable knowledge of becoming a good business strategist. Course Highlights Extended Diploma in Strategic Business Management is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Extended Diploma in Strategic Business Management into several modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 20/30 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Extended Diploma in Strategic Business Management Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Extended Diploma in Strategic Business Management is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Extended Diploma in Strategic Business Management is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Business Planning and Analysis Business Planning Basics FREE 01:00:00 Market Evaluation FREE 01:00:00 Analyse Competition 01:00:00 Determine A Marketing Strategy 01:00:00 Decide What Extras You May Need Like Staff etc 00:30:00 The Dangers In Not Making A Business Plan 00:15:00 Wrapping Up 00:15:00 Business Branding Introduction 00:15:00 The Purple Cow 00:30:00 Try to be an Exceptionist 00:30:00 Make Yourself Well Recognised Before Your Customers 00:15:00 Wow Your Customers 00:30:00 Develop a Personal Style 00:30:00 Use Creative Imageries to Catch the Attention 00:30:00 Be a Traditionalist, Not a Fad Chaser 00:15:00 Bringing Out the Purple Cow in Your Business 00:30:00 Conclusion 00:15:00 Business Administration What is Business Administration? FREE 01:00:00 Business and Organisations FREE 00:30:00 Management of Business 01:00:00 Business Organization Perspectives 01:00:00 Decision Making 01:00:00 Approaches to Leadership 01:00:00 Management Management 01:00:00 Definition of Management 01:00:00 Characteristics of Management 01:00:00 Management Functions/Process of Management 01:00:00 Nature of Management 01:00:00 Levels of Management 01:00:00 Characteristics of Professional Managers 00:30:00 Principles of Management 01:00:00 Business Management Introduction to Management FREE 01:00:00 How to Build Trust and Confidence FREE 01:00:00 A Manager's Pitfalls 01:00:00 How to Build Team Spirit 01:00:00 Dealing with Problem Employees 01:00:00 Using Your Emotional Intelligence 00:30:00 Conclusion to Management 00:15:00 Mock Exam Mock Exam- Extended Diploma in Strategic Business Management 00:30:00 Final Exam Final Exam- Extended Diploma in Strategic Business Management 00:30:00

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Take strides towards a successful career in project management and gain the fundamental skills and knowledge to plan, execute and oversee any work project successfully, with the Project Management Course Level 3 course. This training course is ideal for project managers who are new to the field and wish to gain the relevant skills and knowledge to manage each stage of a project effectively. Learners will gain a comprehensive understanding of the project life cycle, exploring fundamental project needs, project scope and work breakdown structures. This instructor-led program includes case studies and practical exercises that can be applied in the real world, helping learners to develop essential skills such as budgeting, problem-solving and analytical thinking. On completion, learners will have a solid understanding of project methodologies and management best practices. Learning Objectives Understand the key principles of effective leadership in business Gain a solid understanding of the different stages of project management Explore the fundamental elements of a project communication plan Learn the differences between project scope management and requirements management Explore the relationship between stakeholders and project managers Familiarise with a wide range of project management methodologies Broaden your understanding of the core skills and characteristics of a successful project manager Get a detailed overview or project team structure and project team roles Who is this Course for? This course is suitable for aspiring project managers who wish to gain the relevant skills and knowledge to kickstart their career. There are no entry requirements for this course, however, having some knowledge of project management is beneficial. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the course. Good understanding of English language, numeracy and ICT are required to attend this course. Certificate of Completion from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path Project Management course will open doors for learners who are pursuing roles in the following professions: Project Manager Project Leader Project Director Project Coordinator Project Planner Course Curriculum Module 01: Introduction & Overview Introduction & Overview 00:16:00 Tools You Need 00:19:00 Assessment Module 01 Module 01 Final Quiz Exam - Project Management Course Level 3 00:10:00 Module 02: Teams & Leadership Teams & Leadership 00:35:00 Teams 00:33:00 Conflict 00:34:00 Assessment Module 02 Module 02 Final Quiz Exam - Project Management Course Level 3 00:10:00 Module 03: Project Communication Project Communication 00:25:00 Didactic Communications 00:22:00 Basic Meeting Rules 00:21:00 Assessment Module 03 Module 03 Final Quiz Exam - Project Management Course Level 3 00:10:00 Module 04: Stakeholder Management Stakeholder Management 00:19:00 Assessment Module 04 Module 04 Final Quiz Exam - Project Management Course Level 3 00:10:00 Module 05: The Basics of Project Management The Basics of Project Management 00:19:00 Project Needs 00:21:00 Assessment Module 05 Module 05 Final Quiz Exam - Project Management Course Level 3 00:10:00 Module 06: Scope and Requirements Scope and Requirements 00:28:00 Work Breakdown Structures 00:27:00 Displayed Thinking 00:31:00 Assessment Module 06 Module 06 Final Quiz Exam - Project Management Course Level 3 00:10:00 Module 07: Developmental Methodologies Developmental Methodologies 00:25:00 Methodology Types 00:26:00 Selecting a Methodology 00:22:00 Assessment Module 07 Module 07 Final Quiz Exam - Project Management Course Level 3 00:10:00 Order Your Certificate Order Your Certificate QLS 00:00:00

Description: Time management is the ability to know how to plan your time and how to utilise it well. Knowing about time management is very important to everyone, especially to professionals. This course in time management is specifically designed for sales entrepreneurs who want to know how to manage their time well. Learning about time management is essential to avoid wasting time for unnecessary things. You can learn and improve your time management skills through this course and become the best time manager and sales entrepreneur at the same time. Who is the course for? Entrepreneurs who are interested in learning about time management. People who have an interest in knowing how time management works. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: This Course would be beneficial for the following careers: Businessmen Entrepreneur Executive Director Management Consultant Sales Entrepreneur Top Executive. Time Management 1: Module One - Getting Started 00:30:00 Module Two - Setting SMART Goals 01:00:00 Module Three - Prioritizing Your Time 01:00:00 Module Four - Planning Wisely 01:00:00 Module Five - Tackling Procrastination 01:00:00 Module Six - Crisis Management 01:00:00 Module Seven - Organizing Your Workspace 01:00:00 Module Eight - Delegating Made Easy 01:00:00 Module Nine - Setting a Ritual 01:00:00 Module Ten - Meeting Management 01:00:00 Module Eleven - Alternatives to Meetings 00:30:00 Module Twelve - Wrapping Up 01:00:00 Level 3 Diploma in Time Management- Activities 00:00:00 Time Management 2: Introduction 00:15:00 What Is Time Management? 01:00:00 Why Do I Need to Manage My Time Effectively Anyway? 00:30:00 What Happens When We Don't Manage Our Time Effectively? 00:30:00 How Do I Get Started With Good Time Management? 01:00:00 Refining the Process of Time Management 01:00:00 Can Time Management Become An Obsession? 00:30:00 So How Do I Stop Obsessing And Get Back On Track? 01:00:00 Keeping It Real - Setting Realistic Goals With Your Time Management 01:00:00 Conclusion 00:15:00 Mock Exam Mock Exam- Accredited Time Management Skills Training 00:30:00 Final Exam Final Exam- Accredited Time Management Skills Training 00:30:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Be an excellent manager and master the skills of management through the Management Skills for New Managers course. The course is designed for the new managers who want to upgrade their management skills. You will learn how to engage and motivate the employees for finding the maximum output from them. The course shows you the strategies for creating high engagement and empowerment. Next, the course guides you to know 'lean management' problem-solving and process improvement. Then, the course teaches you how to lead teams efficiently. Instead of these, you will also learn to solve conflict resolution and workplace bullying. In short, the course covers all the essential skills a new manager need to know for handling and managing the office efficiently. Requirements There are no requirements for this course other than the desire to become a highly successful manager. What Will I Learn? Motivate your employees and create high engagement and empowerment. Provide specific job training for your team members. Lead teams to become high performing teams engaged in continuous improvement. Understand and develop 'lean management' problem-solving and process improvement. Resolve conflicts with others and among team members. Who is the target audience? New managers or recently promoted managers who want to learn the basic skills of managing people, leading teams and improving work processes. Any manager wanting to improve their people management skills. Introduction to the Essential Skills Introduction FREE 00:09:00 Self-Assessments FREE 00:04:00 The Mind of the Lean Leader 00:07:00 Values & Culture 00:07:00 Worthy Values 00:08:00 Responsibilities: Communication, Boundaries and Delegation Horizontal Communication 00:10:00 Vertical Communication 00:05:00 Delegation 00:10:00 Boundaries 00:09:00 Developing Employee Skills Basic Skill Trainings 00:08:00 Skill Building Example 00:11:00 Motivating Your Team Members Power of Purpose 00:07:00 Life Cycles and Motivation 00:22:00 Situational Motivatoin 00:15:00 Situational Motivatoin Stimulus Control 00:05:00 Intrinsic Motivation 00:16:00 Coaching and Communication Skills Manager as Coach 00:04:00 Intro to Coaching Skills 00:07:00 Body Language 00:08:00 Rephrasing 00:08:00 Empathy 00:08:00 Acknowledging 00:04:00 Silence 00:04:00 Brainstorming together 00:05:00 Difficult Conversations - Giving and Receiving Feedback Giving Feedback 00:09:00 Receiving Feedback 00:07:00 Discipline - Justice, Discipline and Self-Control Discipline and Justice 00:10:00 Discipline Process 00:10:00 Solving behavior problems 00:06:00 Standard Work 00:13:00 Leader Standard Work 00:07:00 Team Formation and Organization Team Roles 00:08:00 Team Structure 00:11:00 Defining Terms 00:10:00 Stages of Team Development 00:09:00 The Agenda 00:10:00 Team Facilitation & Decision Making Team Facilitation Why 00:10:00 Facilitation Skills 1 00:08:00 Facilitation 2 00:09:00 Enron & The Abilene Paradox 00:09:00 Decision Styles 00:14:00 Consensus Reaching 00:09:00 Conflict Resolution Conflict Resolution Principles 00:11:00 Conflict Resolution Model 00:09:00 Dialogue Introduction 00:05:00 Dialogue Behavior 00:12:00 Keeping Score and Goal Setting Developing Your Team Members 00:07:00 Scorecards 00:13:00 Targets & Objectives 1 00:09:00 Targets & Objectives 2 00:09:00 Problem Solving Process Improvement Attitudes of Problem Solving 00:12:00 Root Cause 00:07:00 PDCA Problem 00:10:00 A3 Problem Solving 00:13:00 Skill of Brainstorming 00:12:00 Improving Your Work Process Processes and Capabilities 00:11:00 Customer Requirements 00:11:00 Process Definition 00:12:00 Work Process Maps 00:17:00 Waste 00:16:00 Management Waste 00:08:00 Variance Analysis 00:12:00 Resources Resources - Management Skills for New Managers 00:00:00

Course Description The Hospitality Management and Restaurant Business: Part 1 course is designed to give you a deeper understanding of different aspects of the restaurant business and hospitality management. In this course, you will learn the importance of hospitality management and how, as a manager, you can deliver the best quality hospitality to your customers. In addition, you will gain a greater understanding of the hotel industry. This Hospitality Management and Restaurant Business: Part 1 course will help you explore the ideal recruitment procedure. You will also learn about the different steps you need to take to develop a training program. If all these sound good, what are you waiting for? Enrol today and start learning!  Learning outcome  Learn the importance of hospitality management Gain a greater understanding of the hotel industry Explore the ideal recruitment procedure Understand the different steps you need to take to develop a training program How Much Do Restaurant Managers Earn? Senior - £32,000(Appx.) Average - £29,000(Appx.) Starting - £26,000(Appx.) Requirement Our Hospitality Management and Restaurant Business: Part 1 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Hospitality Management and Restaurant Business: Part 1 Module 01: Introduction to Hospitality Management 00:21:00 Module 02: An Overview of Hotel Industry 00:15:00 Module 03: The Process of Selection and Recruitment in Hospitality Industry 00:18:00 Module 04: The Process of Development and Training in Hospitality Industry 00:21:00 Module 05: Starting a Takeaway Business 00:21:00 Module 06: Going Online 00:25:00 Assignment Assignment - Hospitality Management and Restaurant Business: Part 1 00:00:00