23529 Management courses in Windsor delivered On Demand

🎙️ Unlock the Power of Persuasion and Captivate Any Audience with 'Art of Oratory: Elevate Your Communication Skills' by Arvee Robinson! 🌟 Are you ready to command attention every time you speak? Master the art of persuasive communication and captivate your audience effortlessly. Join Arvee Robinson, the acclaimed communication expert, in a transformative online course designed to skyrocket your speaking prowess! 🔥 What You'll Learn: Craft Compelling Speeches: Learn the secrets to crafting engaging and persuasive speeches that resonate with any audience. Masterful Delivery Techniques: Hone your delivery skills, from body language to vocal modulation, to convey your message with impact and authenticity. Overcome Stage Fright: Conquer nervousness and exude confidence on stage or in any speaking scenario. Winning Presentation Strategies: Discover winning strategies to connect emotionally, inspire action, and leave a lasting impression. Effective Storytelling: Harness the power of storytelling to make your message unforgettable and relatable. 🌟 Why Choose 'Art of Oratory'? Expert Guidance: Benefit from Arvee Robinson's decades of expertise in public speaking and communication. Practical Insights: Gain practical, actionable techniques you can implement immediately for tangible results. Interactive Learning: Engage in exercises, drills, and real-life scenarios to enhance your skills. Lifetime Access: Enjoy lifetime access to course materials, allowing you to learn at your own pace. 🚀 Elevate your professional presence, persuade with finesse, and become a magnetic communicator in any setting. Enroll now in 'Art of Oratory: Elevate Your Communication Skills with Arvee Robinson' and step into the spotlight with confidence! Join the ranks of successful speakers who have transformed their communication style and achieved remarkable results. Don't miss this chance to unlock your full speaking potential. Enroll today and embark on your journey towards becoming a captivating orator! 🎤✨ Course Curriculum Public Speaking Mastery with Arvee Robinson Introduction - Your Message Matters 00:00 MESSAGE-Your Message Matters 00:00 AUDENCE- Your Message Matters 00:00 GET TRAINED - Your Message Matters 00:00 TRANSFORMATION - Your Message Matters 00:00 ELEVATE - Your Message Matters 00:00 REVENUE - Your Message Matters 00:00 STORIES - Your Message Matters 00:00

🌟 Unlock Your Public Speaking Potential in Just One Hour! 🌟   Master the art of confident and impactful public speaking with our groundbreaking online course - 'Public Speaking Mastery in One Hour'! Are you tired of feeling nervous or uncertain every time you have to speak in public? Do you want to captivate your audience, communicate with authority, and leave a lasting impression? Look no further! This transformative course is meticulously crafted to equip you with the essential skills and techniques to become a compelling and persuasive speaker in just one hour.   What You'll Gain: ✨ Proven strategies to overcome stage fright and boost your confidence instantly. ✨ Insider tips on structuring your speech for maximum impact and engagement. ✨ Techniques to refine your body language, voice modulation, and delivery style. ✨ Secrets to connect with your audience on a deeper level and leave a lasting impression. ✨ Practical exercises and real-world examples to apply your newfound skills immediately.   Why Choose 'Public Speaking Mastery in One Hour'? 🚀 Efficient Learning: Concise and focused modules ensure rapid skill acquisition without wasting time. 🎓 Expert Guidance: Learn from industry-leading public speaking experts with years of experience. 📈 Immediate Impact: Apply what you learn right away to see instant improvements in your speaking abilities. 💡 Lifetime Access: Enjoy unlimited access to the course materials, allowing you to revisit and reinforce your skills whenever needed.   Join thousands of satisfied students who have transformed their public speaking prowess with our course! Don't let fear hold you back-empower yourself and become a confident, influential speaker today.   Enroll now in 'Public Speaking Mastery in One Hour' and unleash your full potential on stage or in any public speaking arena!   🌟 Limited Time Offer: Enroll Today and Get Started on Your Journey to Public Speaking Excellence! 🌟 Course Curriculum INTRODUCTION 1-Hour Public Speaking Presentation Skills Class 00:00 PUBLIC SPEAKING TACTICS & STRATEGIES Quick Wins! The Secret to Using Speaker Notes Effectively 00:00 Avoiding The Initial Wrong Turn Most Speakers and Presenters Make 00:00 Developing Expert Judgment for Your Public Speaking and Presenting Opportunity 00:00 The Radical Yet Simple Solution to Finding Great Messages 00:00 Your Stories Will Make Your Ideas Unforgettable 00:00 Your PowerPoint Will Create Engagement, Not Slumber 00:00 Building an Ethical Cheat Sheet Just for You 00:00 This Is The Do Or Die Moment for Your Speaking Improvement 00:00 There Is a Perfect Test for Your Speech and Presentation 00:00 I Will Give You a Personalized Professional Presentation Critique Right Here 00:00 Continuing Your Path of Public Speaking and Presentation Skills Improvement 00:00

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The Pricing Practices and Market Failure course aims to provide students with an understanding of the role of prices in market economies and how pricing practices can contribute to market failure. The course examines the various factors that influence pricing decisions, such as market structure, consumer behaviour, and government policies.After the successful completion of the course, you will be able to: Understand Price Discrimination & International Price Discrimination. Understand Transfer Pricing & Pricing in Practice Cost-Plus Pricing. Explore Different types of Pricing in Practice. Understand Capital Budgeting. Understand how to Evaluate Investment Projects. Understand Market failure and regulation. Understand Risk Analysis. The course examines the various factors influencing pricing decisions, such as market structure, consumer behaviour, and government policies. Students will learn about different pricing strategies, including price discrimination, bundling, and dynamic pricing, and their implications for market outcomes. The course also covers the concept of market failure and the various market failures, including externalities, public goods, and asymmetric information. The course examines the various factors that influence pricing decisions, such as market structure, consumer behavior, and government policies. Students will learn about different pricing strategies, including price discrimination, bundling, and dynamic pricing, and their implications for market outcomes. The course also covers the concept of market failure and the various types of market failures, including externalities, public goods, and asymmetric information. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Pricing Practices and Market Failure Self-paced pre-recorded learning content on this topic. The Pricing Practices and Market Failure Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Pricing Manager Marketing Analyst Sales Manager Product Manager Business Consultant Economist Financial Analyst Market Research Analyst CEO, Director, Manager, Supervisor Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Level 1 First Award in Children's Play Learning and Development Do you intend to work in the field of early childhood education? The goal of this Level 1 First Award in Children's Play Learning and Development course provide practical skills required for working with children. This Level 1 First Award in Children's Play Learning and Development course describes the patterns of child development. Also, this Level 1 First Award in Children's Play Learning and Development course teaches how to promote children’s development through playing. Our Level 1 First Award in Children's Play Learning and Development course is perfect for learning about the principles of Early Years Practice. Enrol this Level 1 First Award in Children's Play Learning and Development course to establish a solid foundation in children’s play learning and development! Learning Outcomes Of Level 1 First Award In Children’s Play Learning And Development After completing the training learner will know about: Growth and development comprehension through this Level 1 First Award in Children's Play Learning and Development course. This Level 1 First Award in Children's Play Learning and Development course explains how to do children’s development through playing. The key person approach to child development has several advantages described in this Level 1 First Award in Children's Play Learning and Development course. You will know what the duties associated with the key person’s role by the Level 1 First Award in Children's Play Learning and Development course. Special Offers of this Level 1 First Award in Children's Play Learning and Development Course This Level 1 First Award in Children's Play Learning and Development Course includes a FREE PDF Certificate Lifetime access to this Level 1 First Award in Children's Play Learning and Development Course Instant access to this Level 1 First Award in Children's Play Learning and Development Course Get FREE Tutor Support to this Level 1 First Award in Children's Play Learning and Development Course Level 1 First Award in Children's Play Learning and Development Unlock the essentials of early childhood development with our Level 1 First Award in Children's Play Learning and Development course. This course provides a comprehensive understanding of the patterns of child development, ensuring you're well-equipped to support children's growth. Through the Level 1 First Award in Children's Play Learning and Development, you'll discover how play is a vital tool for promoting children's development. Ideal for those eager to learn the principles of Early Years Practice, this Level 1 First Award in Children's Play Learning and Development course prepares you to foster a positive and nurturing environment for young learners. Who is this course for? Level 1 First Award in Children's Play Learning and Development Anyone can join this Level 1 First Award in Children's Play Learning and Development course. Requirements Level 1 First Award in Children's Play Learning and Development To enrol in this Level 1 First Award in Children's Development Course, students must fulfil the following requirements. To join in our Level 1 First Award in Children's Development Course, you must have a strong command of the English language. To successfully complete our First Award in Children's Development Course, you must be vivacious and self driven. To complete our First Award in Children's Development Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this First Award in Children's Development Course. Career path Level 1 First Award in Children's Play Learning and Development Enrolling in this Level 1 First Award in Children's Play Learning and Development course can improve your resume and lead to many new career opportunities.

Drug and Alcohol: Drug and Alcohol Awareness Course Online When it comes to the risk of drugs and alcohol in the workplace, our Drug and Alcohol: Drug and Alcohol Awareness Course offers your staff the knowledge of all people's principles and obligations at the workplace. The Drug and Alcohol: Drug and Alcohol Awareness Course takes the learner through the safety responsibilities, testing requirements, and processes for drugs and alcohol in the workplace, as well as the implications of any positive tests. By the end of this Drug and Alcohol: Drug and Alcohol Awareness Course, learners will understand the effects of drugs and alcohol on work fitness and how they can contribute to a safe workplace. Learning Outcomes of Drug and Alcohol: Drug and Alcohol Awareness Course After completing this Drug and Alcohol: Drug and Alcohol Awareness Course, the learner will be able to: Understand the basic concepts of substance misuse. Demonstrate a thorough understanding of the different types of illegal drugs. Understand the legal, health, and social implications of drug and alcohol abuse. Understand how organizations and individuals are expected to handle substance misuse issues. Demonstrate an understanding of the statistics on drug and alcohol abuse in the UK. Describe the various types of drug treatment services available in the UK. Plan a drug intervention and understand when someone requires assistance. Special Offers of this Drug and Alcohol: Drug and Alcohol Awareness Course This Drug and Alcohol: Drug and Alcohol Awareness Course includes a FREE PDF Certificate. Lifetime access to this Drug and Alcohol: Drug and Alcohol Awareness Course Instant access to this Drug and Alcohol Awareness: Drug and Alcohol Awareness Course Get FREE Tutor Support from Monday to Friday in this Drug and Alcohol: Drug and Alcohol Awareness Course Drug and Alcohol: Drug and Alcohol Awareness Course Bundle: Course 01: Drug and Alcohol Awareness Course 02: Suicide Awareness Training Course 03: Level 5 Mental Health Care - MCA and DOLS Course 04: Diploma in Counselling and Psychology [ Note: Free PDF certificate as soon as completing the Drug and Alcohol: Drug and Alcohol Awareness Course] Drug and Alcohol: Drug and Alcohol Awareness Course Online Industry Experts Designed this Drug and Alcohol: Drug and Alcohol Awareness Course into 06 detailed modules. Course Curriculum of Drug and Alcohol: Drug and Alcohol Awareness Course Module 01: Introduction Module 02: Historical Overview Module 03: Nature of Addiction Module 04: Policy Initiatives and Strategy in Alcohol and Drug Use Module 05: Understanding Alcohol Abuse Module 06: Drug Addiction & Abuse Assessment Method of Drug and Alcohol Awareness After completing each module of the Drug and Alcohol Awareness: Drug and Alcohol Awareness Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Drug and Alcohol Awareness After completing the MCQ/Assignment assessment for this Drug and Alcohol Awareness: Drug and Alcohol Awareness course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Drug and Alcohol: Drug and Alcohol Awareness Course Online This Drug and Alcohol Awareness: Drug and Alcohol course is designed for those working in high-risk industries like hospitality and construction and anyone who manages or works with vulnerable people like adolescents. Requirements Drug and Alcohol: Drug and Alcohol Awareness Course Online Students who intend to enrol in this Drug and Alcohol Awareness: Drug and Alcohol Awareness course must meet the following requirements: Drug and Alcohol Awareness: Good command of the English language. Drug and Alcohol Awareness: Must be vivacious and self-driven Drug and Alcohol Awareness: Basic computer knowledge. Drug and Alcohol Awareness: A minimum of 16 years of age is required Career path Drug and Alcohol: Drug and Alcohol Awareness Course Online This Drug and Alcohol Awareness: Drug and Alcohol Awareness course opens a new door for you to enter the relevant job market. It also gives you the opportunity to gain in-depth knowledge along with the necessary skills to grow in no time. Certificates Certificate of completion Digital certificate - Included

***Making a Difference While Making Money: Can CSR Really Do Both?*** A recent study revealed that 80% of consumers are more likely to do business with a company committed to CSR - Corporate Social Responsibility. In today's world, businesses are increasingly recognising the importance of operating with a social conscience. This CSR - Corporate Social Responsibility course equips you with the knowledge and understanding to navigate the ever-evolving landscape of CSR. This course provides a comprehensive exploration of CSR - Corporate Social Responsibility, its principles, and its practical applications in the business world. Through engaging learning modules, you'll gain a thorough understanding of the stakeholders involved, delve into the concept of sustainability within CSR - Corporate Social Responsibility, and explore effective implementation strategies. The course concludes by examining methods for evaluating and reporting CSR - Corporate Social Responsibility performance. Learning Outcomes By the end of this course, you will be able to: Define CSR - Corporate Social Responsibility and understand its core principles. Identify and analyse the stakeholders impacted by CSR - Corporate Social Responsibility practices. Integrate a sustainable perspective into CSR - Corporate Social Responsibility initiatives. Develop and implement effective CSR - Corporate Social Responsibility strategies within a business context. Evaluate the impact of CSR - Corporate Social Responsibility initiatives. Communicate CSR - Corporate Social Responsibility performance effectively. This CSR - Corporate Social Responsibility course delves into the critical aspects of responsible business practices. Module 1 lays the foundation with a comprehensive introduction to CSR - Corporate Social Responsibility. Module 2 explores the concept of stakeholders and the social contract, emphasizing the interconnectedness between businesses and society. In Module 3, you'll gain a crucial perspective on sustainability and its role in CSR - Corporate Social Responsibility. Moving forward, Module 4 equips you with the knowledge and tools to implement impactful CSR - Corporate Social Responsibility initiatives within your organization. Finally, Module 5 explores methods for evaluating and reporting CSR - Corporate Social Responsibility performance, ensuring transparency and accountability. Curriculum Breakdown of the Corporate Social Responsibility Course Module 01: Introduction to Corporate Social Responsibility Module 02: Stakeholders & the Social Contract Module 03: A Sustainable Perspective of CSR (Corporate Social Responsibility) Module 04: Implementing CSR (Corporate Social Responsibility) Module 05: Performance Evaluation and Performance Reporting CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for: Business professionals seeking to enhance their understanding of CSR - Corporate Social Responsibility. Individuals interested in pursuing a career in CSR - Corporate Social Responsibility. Entrepreneurs looking to integrate CSR - Corporate Social Responsibility principles into their businesses. Students interested in gaining a theoretical understanding of CSR - Corporate Social Responsibility. Sustainability professionals seeking to broaden their knowledge of CSR - Corporate Social Responsibility. Anyone interested in the evolving role of businesses in society. Requirements There are no prerequisites for this CSR - Corporate Social Responsibility course. Learners should have a basic understanding of business principles. Career path A strong foundation in CSR - Corporate Social Responsibility can open doors to a variety of rewarding career paths. A few examples: CSR - Corporate Social Responsibility Manager Sustainability Officer Social Impact Investor Corporate Responsibility Analyst ESG Consultant Public Policy Advocate (with a focus on CSR - Corporate Social Responsibility) CSR - Corporate Social Responsibility Auditor Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Our extensive Call Centre & Customer Service Training course will help your call center workforce reach its full potential. Our 10-module programme covers all the essentials for providing great customer service, from learning the fundamentals to honing communication skills and creating goals. Develop your questioning skills, master phone etiquette, and improve your public speaking abilities. Equip yourself with the instruments required to succeed in the fast-paced field of customer service with an emphasis on pragmatism and benchmarking. Become a light of excellence for your call center by partnering with us. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access Throughout this course, participants will first gain an understanding of the core competencies and knowledge required for work in contact centres and customer service. The nuances of phone etiquette will then be covered in detail, enabling them to speak with professionalism and effectiveness when on the phone. Learners will explore different types of questions and how to respond to them appropriately, enhancing their ability to assist customers efficiently. They'll also learn techniques to speak confidently and skillfully, aiming to provide stellar customer service experiences. The curriculum emphasises key steps in handling customer interactions, setting achievable goals, and effectively closing conversations. Learners will gain insights into benchmarking performance and utilising various tools to support their customer service efforts effectively. Overall, this curriculum equips learners with the essential skills and knowledge needed to excel in call centre and customer service roles. Course Curriculum: Module 01: The Basics (I) Module 02: The Basics (II) Module 03: Phone Etiquette Module 04: Types of Questions Module 05: Speaking Like a Star Module 06: Key Steps Module 07: Goal Setting Module 08: Closing Module 09: Benchmarking Module 10: Tools Learning Outcomes: Understand fundamental principles of call centre and customer service operations. Master phone etiquette for effective communication in customer interactions. Develop skills to handle various types of customer inquiries confidently. Enhance verbal communication techniques to engage and assist customers effectively. Implement key steps and strategies to achieve customer service goals. Utilise benchmarking and tools for continuous improvement in service quality. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring for customer service or call centre roles. Professionals seeking to enhance customer communication and service skills. Job seekers aiming for entry-level positions in customer support. Anyone interested in understanding call centre operations and customer service. Individuals aiming to improve their communication skills in service-oriented roles. Career path Customer Service Representative Call Centre Operator Customer Support Assistant Helpdesk Support Agent Client Relationship Manager Sales Support Executive Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Imagine embarking on a Customer Support Training Course that equips you with essential skills crucial in today's digital age. Customer support is not just about solving problems; it's about fostering positive relationships and ensuring satisfaction. In our modern world, where businesses thrive on customer loyalty, mastering Customer Support is paramount. This course teaches you effective communication, telephone etiquettes, and negotiation techniques, preparing you to handle various customer interactions confidently. These skills are invaluable in both daily life and professional careers, opening doors to job opportunities across the UK. Customer Support roles are in high demand, with salaries reflecting this need-ranging from competitive entry-level packages to lucrative senior positions. The sector is growing steadily, with a significant rise in job openings over the past decade. By enrolling in this course, you not only enhance your employability but also contribute to your personal growth and the success of any organization you join. Customer Support isn't just a skill; it's a pathway to thriving in today's service-driven economy. Key Features: CPD QS Certified Customer Support Course Free Certificate Developed by Specialist Lifetime Access Course Curriculum Module 01: Introduction to Call Centre Module 02: Traits of a Call Centre Agent Module 03: Agent and Customer Relationship Module 04: Telephone Etiquettes Module 05: Communication Skills Module 06: Scripts and Negotiation Techniques Module 07: Managing Difficult Customers Module 08: Call Centre Metrics and Benchmarking Module 09: Call Centre Technology and Trends Learning Outcomes: Develop strong customer rapport for enhanced service delivery and satisfaction. Perfect telephone etiquette to create a positive and professional impression. Acquire effective communication skills for seamless customer-agent interactions. Hone negotiation techniques within scripted scenarios for optimal outcomes. Navigate challenging customer situations with confidence and strategic proficiency. Interpret call centre metrics to drive performance and achieve benchmarked success. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Customer Support Training course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Customer Support Training. Moreover, this course is ideal for: Aspiring customer service professionals seeking skills enhancement. Call centre agents eager to refine their customer interaction capabilities. Team leaders aiming to elevate their team's customer satisfaction scores. Customer support managers focused on improving overall team performance. Individuals in roles requiring mastery of call centre dynamics and metrics. Requirements There are no requirements needed to enrol into this Customer Support Training course. We welcome individuals from all backgrounds and levels of experience to enrol into this Customer Support Training course. Career path After finishing this Customer Support Training course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Customer Support are: Customer Service Representative - £18K to 25K/year Call Centre Team Leader - £22K to 30K/year Customer Support Manager - £30K to 40K/year Technical Support Specialist - £20K to 28K/yr Customer Experience Analyst - £25K to 35K/yr Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Our extensive Call Centre & Customer Service Training course will help your call center workforce reach its full potential. Our 10-module programme covers all the essentials for providing great customer service, from learning the fundamentals to honing communication skills and creating goals. Develop your questioning skills, master phone etiquette, and improve your public speaking abilities. Equip yourself with the instruments required to succeed in the fast-paced field of customer service with an emphasis on pragmatism and benchmarking. Become a light of excellence for your call center by partnering with us. Key Features: CPD Certified Developed by Specialist Lifetime Access Throughout this course, participants will first gain an understanding of the core competencies and knowledge required for work in contact centres and customer service. The nuances of phone etiquette will then be covered in detail, enabling them to speak with professionalism and effectiveness when on the phone. Learners will explore different types of questions and how to respond to them appropriately, enhancing their ability to assist customers efficiently. They'll also learn techniques to speak confidently and skillfully, aiming to provide stellar customer service experiences. The curriculum emphasises key steps in handling customer interactions, setting achievable goals, and effectively closing conversations. Learners will gain insights into benchmarking performance and utilising various tools to support their customer service efforts effectively. Overall, this curriculum equips learners with the essential skills and knowledge needed to excel in call centre and customer service roles. Course Curriculum: Module 01: The Basics (I) Module 02: The Basics (II) Module 03: Phone Etiquette Module 04: Types of Questions Module 05: Speaking Like a Star Module 06: Key Steps Module 07: Goal Setting Module 08: Closing Module 09: Benchmarking Module 10: Tools Learning Outcomes: Understand fundamental principles of call centre and customer service operations. Master phone etiquette for effective communication in customer interactions. Develop skills to handle various types of customer inquiries confidently. Enhance verbal communication techniques to engage and assist customers effectively. Implement key steps and strategies to achieve customer service goals. Utilise benchmarking and tools for continuous improvement in service quality. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring for customer service or call centre roles. Professionals seeking to enhance customer communication and service skills. Job seekers aiming for entry-level positions in customer support. Anyone interested in understanding call centre operations and customer service. Individuals aiming to improve their communication skills in service-oriented roles. Career path Customer Service Representative Call Centre Operator Customer Support Assistant Helpdesk Support Agent Client Relationship Manager Sales Support Executive Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.