Overview: As a Customer Service Representative, there are endless opportunities for you if you have the right knowledge and skills. Therefore, to make your career journey a successful one, we designed this Customer Service Representative bundle as a one-stop solution for you. To cover up all your limitations and uproot all the hurdles to a stable and dignified career, we are here with a package you can't refuse! This time Apex Learning will show you the pathway to a successful career through the most well-researched and expertly made Customer Service Representative bundle. Our Customer Service Representative package, with the latest digital study materials and innovative learning methods, will give you in-depth knowledge of this domain. You will dive deep into the Customer Service Representative core basics with our step-by-step lessons and proficient tutor guidance. You will be able to hone your knowledge from beginner to advanced level as there will be frequent tests, fun quizzes and practical analysis of the topics. Moreover, you will keep yourself up to date with the current situation in the area of your interest. This 20-in-1 Ultimate Customer Service Representative bundle consists of the following Courses: Course 01: Retail Management Course 02: Certificate in Purchasing and Procurement Course 03: Supply Chain Management Course 04: Merchandising Course 05: Visual Merchandising Diploma Course 06: Operations Management Course 07: Product Management Course 08: Digital Product Management Course 09: Facilities Management Diploma Course 10: Strategic Business Management - Online Diploma Course Course 11: Business Intelligence Analyst Course Course 12: Customer Relationship Management Course 13: Store Assistant Course 14: Fundamentals of Business Analysis Course 15: Strategic Planning and Analysis for Marketing Course 16: Commercial Management Course 17: Sales Skills Course 18: Financial Management Course 19: Purchase Ledger Course 20: Business Plan Learning Outcomes of Customer Service Representative Bundle: This career-oriented Customer Service Representative bundle will help you to Gain the ability to excel in the role of Customer Service Representative Know your responsibilities as a Customer Service Representative and convey your experience to others Gain excellent interpersonal and communication skills Know the pros and cons of working as a Customer Service Representative Adhere to the regulations around this area Gain time and risk management skills to ensure efficiency Manipulate technological advancement to become more effective Maintain moral standards and set an example for your peers Why Choose this Customer Service Representative Bundle? FREE Customer Service Representative CPD-accredited certificate Get a free student ID card with Customer Service Representative training (£10 applicable for international delivery) Lifetime access to the Customer Service Representative course materials The Customer Service Representative program comes with 24/7 tutor support Get instant access to this Customer Service Representative course Learn Customer Service Representative training from anywhere in the world The Customer Service Representative training is affordable and simple to understand The Customer Service Representative training is entirely online So, stop scrolling down and procure the skills and aptitude with Apex Learning to outshine all your peers by enrolling in this Customer Service Representative bundle. Who is this Customer Service Representative course for? Anyone from any background can enrol in this Customer Service Representative bundle. Requirements This Customer Service Representative course has been designed to be fully compatible with tablets and smartphones. Career path Having this Customer Service Representative expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Digital certificate - Included Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Customer Service Representative) absolutely Free! Other Hard Copy certificates are available for £14.99 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.
Accounting and finance are at the very heart of business operations. From banking to manufacturing, from huge service industries to micro businesses, the ability to manage, plan and account for money is still the ultimate measure of business success and the key driver of growth. The objective of the Level 5 Diploma in Accounting and Business (fast track) qualification accredited by OTHM is to provide learners with the knowledge and skills required by a middle manager in an organisation that may be involved in financial management, financial planning and control, financial reporting, taxation and people management. Level 5 Diploma in Accounting and Business (Fast track mode) Key Highlights of fast track Level 5 Diploma in Accounting and Business qualification are: Program Duration: 6 Months (Regular mode also available) Program Credits: 120 Credits Designed for working Professionals Format: Online No Written Exam. The Assessment is done via Submission of Assignment Tutor Assist available Dedicated Student Success Manager Timely Doubt Resolution Regular Networking Events with Industry Professionals Become eligible to gain direct entry into relevant Master's degree programme LSBR Alumni Status No Cost EMI Option This fast track Level 5 Diploma in Accounting and Business qualification will help you get knowledge and skills required by a middle manager in an organisation that may be involved in financial management, financial planning and control, financial reporting, taxation and people management. You can look forward to middle management role in organisation that may be involved in financial management, financial planning and control, financial reporting, taxation and people management. Upon successful completion of this fast track Level 5 Diploma in Accounting and Business programme, you will also become eligible to gain direct entry into Final Year of a three-year UK Bachelor's degree programme. Who is this course for? Working Professionals, A-Level / Level 4 / Year 1 of a three-year UK Bachelor's degree holders or learners who are looking for Career Progression. A formal undergraduate qualification leading to award of degrees in future. Requirements Open Entry. No formal qualification is required from mature learners (over 21 years) who have relevant management experience. For others, the learners should have relevant NQF / QCF / RQF Level 4 Award / Diploma or at the level of GCE / GCSE or equivalent qualification. Please speak to the Admission Counsellors for waiver information. Career path After completion of your fast track Level 5 Diploma in Accounting and Business, you can progress to Year 3 of a Three-year UK Bachelor's degree Completion of your fast track Level 5 Diploma in Accounting and Business qualification will meet the University standard academic entry requirements.
Are you looking to enhance your Employment Law, HR Management & Recruitment Process skills? If yes, then you have come to the right place. Our comprehensive course on Employment Law, HR Management & Recruitment Process will assist you in producing the best possible outcome by mastering the Employment Law, HR Management & Recruitment Process skills. The Employment Law, HR Management & Recruitment Process course is for those who want to be successful. In the Employment Law, HR Management & Recruitment Process course, you will learn the essential knowledge needed to become well versed in Employment Law, HR Management & Recruitment Process. Our Employment Law, HR Management & Recruitment Process course starts with the basics of Employment Law, HR Management & Recruitment Process and gradually progresses towards advanced topics. Why would you choose the Employment Law, HR Management & Recruitment Process course from Compliance Central: Lifetime access to Employment Law, HR Management & Recruitment Process course materials Full tutor support is available from Monday to Friday with the Employment Law, HR Management & Recruitment Process course Learn Employment Law, HR Management & Recruitment Process skills at your own pace from the comfort of your home Gain a complete understanding of Employment Law, HR Management & Recruitment Process course Accessible, informative Employment Law, HR Management & Recruitment Process learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Employment Law, HR Management & Recruitment Process bundle Study Employment Law, HR Management & Recruitment Process in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Employment Law, HR Management & Recruitment Process course Curriculum Breakdown of the Employment Law Course Module 01: Basic of Employment Law Module 02: Legal Recruitment Process Module 03: Employment Contracts Module 04: Employee Handbook Module 05: Disciplinary Procedure Module 06: National Minimum Wage & National Living Wage Module 07: Parental Right, Sick Pay & Pension Scheme Module 08: Discrimination in the Workplace Module 09: Health & Safety at Work Module 10: Dismissal, Grievances and Employment Tribunals Module 11: Workplace Monitoring & Data Protection Curriculum Breakdown of the HR Management Course Section 01: Introduction Section 02: Core Concepts Section 03: Best Employee Retention Strategies That Actually Work Section 04: Employee Benefits & Retention Strategies Used by World's Top Companies Section 05: Practical Tips to Retain Employees in Your Organisation More...... Curriculum Breakdown of the Recruitment Process Course Module 01: Introduction to Recruitment: Importance and Implications Module 02: An Overview of the Recruitment Industry Module 03: The UK Recruitment Legislation Module 04: Sales and Selling in the Recruitment Industry Module 05: The Recruitment Process More..... CPD 30 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Employment Law, HR Management & Recruitment Process course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Employment Law, HR Management & Recruitment Process. Requirements To enrol in this Employment Law, HR Management & Recruitment Process course, all you need is a basic understanding of the English Language and an internet connection. Career path The Employment Law, HR Management & Recruitment Process course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each
Are you ready to elevate your recruitment skills and become an indispensable asset to any organization? Our Recruitment Management Diploma is meticulously designed to empower HR professionals, hiring managers, and recruitment specialists with the knowledge and tools needed to master the entire recruitment process. From defining the position to successful onboarding, our comprehensive course will guide you every step of the way. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access The Recruitment Management Diploma teaches you how to find and hire the best employees for your company. You'll learn how to define job roles clearly and develop a strong hiring strategy. The course covers how to attract top candidates and filter through applications to select the most suitable ones. You will explore effective selection processes and learn how to conduct successful interviews. The program also includes making job offers and onboarding new hires smoothly. By the end, you'll be skilled in every step of recruitment, from identifying the need for a new position to integrating a new employee into your team. Course Curriculum: Module 01: Defining and Knowing the Position Module 02: Hiring Strategy Module 03: Lure in Great Candidates Module 04: Filtering Applicants to Interview Module 05: Selection Process (I) Module 06: Selection Process (II) Module 07: The Interview (I) Module 08: The Interview (II) Module 09: Making an Offer Module 10: Onboarding Learning Outcomes: Understand position requirements and define key responsibilities and qualifications. Develop effective hiring strategies to attract top talent. Identify techniques to attract high-quality candidates. Apply methods to filter and shortlist potential interviewees. Implement structured selection processes to assess candidates' suitability. Conduct professional interviews to evaluate candidates thoroughly. CPD 10 CPD hours / points Accredited by CPD Quality Standards Recruitment Management Diploma 50:40 1: Module 01: Defining and Knowing the Position 06:27 2: Module 02: Hiring Strategy 04:58 3: Module 03: Lure in Great Candidates 04:12 4: Module 04: Filtering Applicants to Interview 05:33 5: Module 05: Selection Process (I) 04:59 6: Module 06: Selection Process (II) 04:36 7: Module 07: The Interview (I) 04:55 8: Module 08: The Interview (II) 04:10 9: Module 09: Making an Offer 04:55 10: Module 10: Onboarding 04:55 11: CPD Certificate - Free 01:00 Who is this course for? HR professionals seeking recruitment expertise. Hiring managers aiming to improve recruitment outcomes. Entrepreneurs building their teams. Recruitment consultants enhancing their skills. Talent acquisition specialists refining their methods. Career path Recruitment Coordinator Talent Acquisition Specialist HR Manager Hiring Manager Recruitment Consultant Onboarding Specialist Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
Dive into the heart of the hospitality industry's financial pulse with our Finance and Cash Management for Hospitality course. Picture yourself orchestrating the ebb and flow of revenues, mastering the symphony of numbers that tells the tale of success. This course ushers you into the foundational concepts with aplomb, setting the stage for you to forecast and strategize with confidence. As you traverse the modules, you'll cultivate an understanding of projections, laying the groundwork for potential revenue augmentation with every decision made. The journey continues as learners grasp the essentials of operational planning, crucial for the seamless execution of services. Delve into cost management practices tailored for the hospitality realm, where every penny saved enhances the guest experience. The course goes beyond theory, providing templates and exercises that invite you to apply your newly acquired knowledge to real-world financial models. From room revenue budgeting to the complexities of payroll, you'll emerge with the acumen to ensure the fiscal fortitude of any hospitality enterprise. Learning Outcomes Develop a robust understanding of fundamental financial concepts in hospitality. Craft and evaluate revenue projections and operational plans. Implement cost management and Activity-Based Costing (ABC) in hotel settings. Apply hands-on budgeting techniques for various hotel departments. Execute cash budgeting exercises to enhance financial proficiency. Why choose this Finance and Cash management for Hospitality course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Finance and Cash management for Hospitality course for? Aspiring hotel financial planners and analysts. Hospitality managers seeking to enhance fiscal operations. Accountants aiming to specialise in the hospitality sector. Hotel owners and operators looking to optimise financial performance. Students of hospitality and finance disciplines targeting industry readiness. Career path Financial Controller: £30,000 - £60,000 Revenue Manager: £25,000 - £50,000 Cost Controller: £22,000 - £40,000 Budget Analyst: £24,000 - £45,000 Accounts Manager: £26,000 - £50,000 Cash Manager: £28,000 - £55,000 Prerequisites This Finance and Cash management for Hospitality does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Finance and Cash management for Hospitality was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Finance and Cash management for Hospitality Fundamental and understanding concepts Introduction and Basis of Projections 00:05:00 Making future plans and potential revenue generating activities 00:06:00 Operational Plans that need to be looked at 00:06:00 Cost management Practices at hotel and ABC system 00:08:00 Other Matters before practical excercise 00:05:00 Financial Model and Working on Fianacial model Room Revenue Budget Template 00:05:00 F&B Revenue Budgeting Template 00:10:00 banquet and Other operating Depts 00:10:00 Headcount Budget 00:11:00 Payrol and Other Cost Budgeting 00:12:00 Other hotel operational Expenses 00:10:00 Cash Budgeting Excercise 00:11:00 Assignment Assignment - Finance and Cash management for Hospitality 00:00:00
The Risk Management Course for Forex Traders is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with a recognised certification. This Risk Management Course for Forex Traders consists of several modules that take around 1 hour to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Course Content Introduction to Forex Trading Introduction to Forex Trading 00:11:00 Pitfalls and Risks Pitfalls and Risks 00:11:00 Managing Risk Managing Risk 00:16:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
Register on the Leadership & Management in the UK today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Leadership & Management in the UK is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Leadership & Management in the UK Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Leadership & Management in the UK, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Module 01: Introduction to Leadership Introduction to Leadership 00:25:00 Module 02: Qualities of a Good Leader and Leadership Qualities of a Good Leader and Leadership 00:15:00 Module 03: Creativity in Leadership Creativity in Leadership 00:21:00 Module 04: Organisational Skills Organisational Skills 00:28:00 Module 05: Leadership Skills and Competencies Leadership Skills and Competencies 00:32:00 Module 06: Communication Skills Communication Skills 00:29:00 Module 07: Negotiation Techniques Negotiation Techniques 00:17:00 Module 08: Cultivating Inclusion, Belonging, and Engagement Cultivating Inclusion, Belonging, and Engagement 00:27:00 Module 09: Leadership Foundations Leadership Foundations 00:26:00 Module 10: Emotional Intelligence Emotional Intelligence 00:21:00 Module 11: Evolve as a Leader Evolve as a Leader 00:16:00 Module 12: Leadership & Management in the UK Leadership & Management in the UK 00:19:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
Elevate your managerial prowess with our comprehensive course on Employee Training Responsibilities: Effective Training Management. Master coaching, change management, and conflict resolution skills, ensuring a respectful workplace. Acquire the tools for impactful communication, performance appraisals, and time management. Foster diversity and inclusive leadership to propel your team towards success. Enrich your skill set and transform your management style today.
Have you ever felt powerless in the face of anger? If so, this practical and highly informative course is for you – learn how to take back control… Accredited CPD: 6 hours Distressing, inappropriate and often violent expressions of anger, frustration and rage are on the increase in all areas of public and private life causing mental ill-health, stress, misery and sometimes even physical injury and death – but it doesn’t have to be this way. Learning how to manage anger effectively is key to maintaining a positive mindset and healthy relationships… Having done several courses over the years on handling aggression, I was surprised at how much I could learn from this online anger management courseREGISTERED CARE MANAGER Why take this course The best way to help yourself and others is to understand the causes, triggers and behaviour patterns of anger, and learn the effective techniques for diffusing and coping with aggressive situations. Leading expert Joe Griffin’s online anger management course gives you all of the valuable techniques and the information you need. It covers: anger and health; anger at work; anger in school; road rage; anger and personal safety; anger in relationships; aggressive public out-bursts of rage and much more. It also contains essential information – that will help to keep you safe – if you deal with the general public or work with people suffering from anger disorders. This excellent, well-structured online Anger Management course brings much of what I’m learning into context through practical examples and case histories. Useful in my personal life as well as my working relationshipsLISE BRATTON, EDITOR/ DESIGNER What will you learn Enhanced personal safety in potentially dangerous situations A new ‘toolbox’ of effective anger management strategies for calming down and dealing with angry people Greater understanding about the relationship between anger and emotional and physical health Insight into what triggers your own anger – and how to control it Better communication and conflict resolution skills The Five Myths about anger – that everyone needs to know Information about the effects of anger on our minds and bodies Ways to diffuse potentially violent situations Three invaluable techniques for disarming criticism Why people react aggressively without thinking of the consequences The difference between healthy and destructive anger Understanding road-rage – and how to reduce it The importance of helping children to manage their anger better A better understanding of why anger and aggression are on the increase Ways to inoculate yourself against stress build-up How to deal with passive aggression What makes a ‘rage-aholic’ – why getting angry can become addictive Using non-verbal signals to diffuse situations Improved treatment strategies for helping patients and clients master their uncontrolled anger Course notes Accredited CPD certificate, that also counts towards the Human Givens Diploma and much more… Counts towards a Diploma By taking this course, you could be on your way to completing Part 1 of the Human Givens Diploma – a flexible, part-time psychotherapy course which will deepen your psychological knowledge and increase your ability to help people effectively and quickly. Learn more > Course Programme Part 1Why anger and aggression are on the increase Part 2How to effectively control your own anger Part 3Coping effectively with other people's anger Part 4The aggression inhibition reflex Who is this course suitable for? If you deal professionally with members of the public in difficult, stressful circumstances, this course – presented without jargon – is for you If you counsel or treat angry people, this training is for you If anger is affecting you personally – or you would simply like to deepen your understanding of anger and its effects – this course will be of benefit to you too What's included? 13 Videos 21 Quizzes PDF Course notes Life-long access CPD Certificate Course format The Effective Anger Management online training course is split into 4 modules, each of which are broken down further into different sections containing filmed lectures given in English by the tutor, Joe Griffin. Each film clip is followed by a short series of multiple choice questions. These are designed to help you think about and absorb the course content and to check that you have understood the main points of that section before proceeding to the next. There are also course notes for you to download, plus additional reading information and helpful links. The online course comes with life-long access so you can take as long as you like to work your way through the course and can view it as many times as you like. Once you have completed the online training course, you will receive an accredited CPD certificate, which counts towards Part 1 of the Human Givens Diploma. This course has been independently assessed by the internationally recognised CPD Standards Office for 6 hours of CPD training. Meet your tutor Joe Griffin Joe Griffin is a psychologist with many years’ experience both in psychotherapeutic practice and in training psychotherapists. Read more