23219 Management courses in Garforth delivered On Demand

Dive into the comprehensive world of "Business Operation Management and Succession Planning" with this all-inclusive bundle. It's designed to equip you with the knowledge and skills needed to excel in the business landscape. This bundle encompasses eight essential courses .This courses equips you with the tools to optimize operations, make informed decisions, and navigate legal complexities. Additionally, you'll gain insights into business analysis, financial ratios, and succession planning, ensuring you're well-prepared to drive business growth and continuity. Whether you're an entrepreneur, manager, or aspiring leader, this bundle empowers you to excel in the ever-evolving world of business. Enrol today and start your career growth! Courses in Business Operation Management: Course 1: Business Management Course 2: Business Studies Course 3: Business Plan Course 4: Business Law Course 5: Business Analysis Course Level 5 Course 6: Learn Business Development & Sales from A-Z Course 7: Learn to Identify and Solve Business Problems Course 8: Financial Ratio Analysis for Business Decisions Learning Outcomes: Develop a comprehensive understanding of the foundational principles in this field. Gain insights into creating, analysing, and implementing a robust business plan. Understand the nuances of business analysis, including key techniques and methodologies. Develop the ability to identify, analyse, and provide solutions to pressing issues. Enhance decision-making capabilities using financial ratio analysis. The "Business Operation Management and Succession Planning" course is a comprehensive educational package that combines key business management principles with the crucial aspect of succession planning. Business Operation Management entails overseeing the daily operations of an organization, ensuring efficiency and effectiveness in various facets. Succession planning, on the other hand, refers to the strategic process of identifying and developing potential future leaders within the company.This course not only equips individuals with the skills to manage business operations but also imparts knowledge about nurturing talent and planning for the continued success and stability of an organization through seamless leadership transitions. By merging these two vital areas, it prepares learners to excel in the ever-evolving business landscape while ensuring a smooth transition of leadership for long-term prosperity. So, join us today and make your future brighter. CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring business professionals keen on enhancing their operation management knowledge. Entrepreneurs looking to strengthen their foundational business acumen. Individuals aiming to pivot into roles that demand business strategy and decision-making skills. Graduates keen on augmenting their academic understanding with business operation management proficiency. Managers and executives responsible for decision-making within their organizations can sharpen their leadership and operational skills. Requirements Without any formal requirements, you can delightfully enrol in this course. Career path Business Analyst - £30K to £50K/year. Business Development Manager - £25K to £55K/year. Operations Manager - £35K to £60K/year. Financial Analyst - £32K to £52K/year. Business Consultant - £40K to £70K/year. Corporate Lawyer - £50K to £90K/year. Sales Manager - £28K to £54K/year. Certificates CPD Certificate Of Completion Digital certificate - Included 8 Digital Certificates Are Included With This Bundle CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript: £9.99

Level 5 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 150 CPD Points | Lifetime Access

Course Description This Office Administration and Stress Management: Part 2 course is designed for you to give you a deep understanding of stress. You will learn how to create a positive, low-stress lifestyle. The easy to grasp modules will help you deal with stress. You will also learn how to take power over stressful situations by avoiding them entirely. If all these sound good to you, join the course right away!  Learning outcome  Understand what stress is and how you can address stressful situations Learn how to create a stress-reducing lifestyle Familiarise yourself with various ways of dealing with stress How Much Do Office Assistants Earn? Senior - £22,000(Appx.) Average - £21,000(Appx.) Starting - £19,000(Appx.) Requirement Our Office Administration and Stress Management: Part 2 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Office Administration and Stress Management: Part 2 Module 01: Understanding Stress 00:07:00 Module 02: Creating a Stress-Reducing Lifestyle 00:08:00 Module 03: Altering the Situation 00:05:00 Module 04: Avoiding the Situation 00:06:00 Assignment Assignment - Office Administration and Stress Management: Part 2 00:00:00

Description Air Pollution Management And Control Diploma As the world grapples with the effects of environmental degradation, the Air Pollution Management And Control Diploma emerges as a beacon of knowledge. Designed exclusively for online learners, this diploma aims to equip students with comprehensive insights into the multifaceted realm of air pollution. Through the curriculum, participants will understand the intricacies of maintaining and improving air quality, essential for both environmental and human health. Beginning with the basics of air pollution, students will grasp the core concepts and fundamental principles underpinning this pressing global concern. This foundational knowledge serves as the stepping stone to the subsequent, more in-depth modules of the course. A significant portion of the diploma is dedicated to understanding air pollution legislation and regulations. This aspect ensures that learners are well-versed with the legal frameworks guiding air pollution management across various jurisdictions. The nuances of these regulations provide a clear picture of the global stance on air pollution and how countries are striving to curtail its impact. With air quality monitoring becoming more crucial than ever, the Air Pollution Management And Control Diploma imparts essential skills and knowledge on monitoring techniques. By comprehending the methodologies behind these techniques, students can effectively assess air quality and implement measures based on data-driven insights. Technological advancements play a pivotal role in combating air pollution. The diploma delves into the technological innovations in air pollution control, highlighting cutting-edge solutions and strategies that are making a difference today. These technological insights are vital for anyone looking to pioneer change in the domain of air quality management. Renewable energy stands at the forefront of solutions aiming to reduce air pollution. In this context, the course elucidates the role of renewable energy in air pollution reduction. By comprehending the synergy between renewable energy sources and air quality improvement, learners can advocate for and implement greener solutions. The undeniable link between climate change and air pollution is another critical area covered in this online diploma. Students will gain a holistic understanding of how these two global challenges intersect and the collective efforts required to address them. Urbanisation is a double-edged sword. While cities foster growth and progress, they often grapple with deteriorating air quality. The Air Pollution Management And Control Diploma touches upon urban planning and its relationship with air quality. By merging urban development with sustainable practices, students can envision cities where growth and clean air coexist. Public awareness and participation play a transformative role in any environmental initiative. The course underscores the importance of public awareness and how active participation can significantly influence air quality management. Empowered with this knowledge, students can mobilise communities towards cleaner, healthier futures. Businesses, both big and small, have a part to play in controlling air pollution. The diploma emphasises corporate responsibility in air pollution control, highlighting how industries can incorporate sustainable practices to reduce their environmental footprint. Concluding on a futuristic note, the course offers insights into the future of air pollution management and control. With the world evolving at a rapid pace, it's essential to stay updated on emerging trends and strategies. In essence, the Air Pollution Management And Control Diploma offers a comprehensive exploration of air pollution's many facets. For those passionate about making a difference, this online course promises to be a reservoir of knowledge, strategies, and inspiration. What you will learn 1:The Basics of Air Pollution 2:Air Pollution Legislation and Regulations 3:Air Quality Monitoring 4:Technological Innovations in Air Pollution Control 5:The Role of Renewable Energy in Air Pollution Reduction 6:Climate Change and Air Pollution 7:Urban Planning and Air Quality 8:Public Awareness and Participation in Air Quality Management 9:Corporate Responsibility and Air Pollution Control 10:The Future of Air Pollution Management and Control Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

Dive into the heart of the travel and tourism industry with our all-inclusive "Travel And Tourism Consultant with Hospitality Management" bundle! This bundle, comprising eight essential courses, is meticulously crafted to arm you with the skills necessary to excel in this dynamic field. Did you know travel and tourism contribute over 10% of the world's GDP? With this bundle, you'll be well-prepared to tap into this thriving industry. Experience excellence in customer service, master the art of basic photography for visually captivating content and gain expertise in tour guiding, hospitality management, and restaurant supervision. Uplift your online presence as a travel blogger and become a master of being an exceptional concierge. With the "Travel And Tourism Consultant with Hospitality Management" bundle, you'll possess the knowledge and qualifications to curate remarkable client experiences. Join the ranks of successful professionals who have already forged fulfilling careers in the travel and tourism realm. Your journey begins now! The Eight CPD Accredited courses that the bundle includes are: Course 1: Travel and Tourism Course 2: Tour Guide Training Course 3: Travel Blogger Course 4: Concierge Course 5: Customer Service Diploma Course 6: Hospitality Management Level 2 Course 7: Restaurant Management Course 8: Basic Photography Learning outcomes Gain a deep understanding of the travel and tourism sector's dynamics, trends, and stakeholders. Develop exceptional service skills to enhance traveller satisfaction and loyalty. Acquire the knowledge to lead captivating and informative tours for diverse audiences. Learn to manage guest experiences and operations effectively within the hospitality industry. Master the art of engaging travel content creation and personal branding. Provide exceptional assistance and recommendations, enriching travellers' journeys. Experience a transformative pathway in the travel and tourism industry through our all-inclusive "Travel And Tourism Consultant with Hospitality Management" bundle. This carefully curated collection of 8 courses has been designed to equip you with the multifaceted skills needed to thrive in this dynamic field. As a travel enthusiast, this bundle opens doors to opportunities. Immerse yourself in the nuances of customer service excellence, gaining a solid foundation to cater to diverse traveller needs. Harness the power of basic photography to visually captivate audiences, a crucial skill in today's digital age. Our "Travel And Tourism Consultant with Hospitality Management" bundle ensures you're well-prepared to stand out. Unlock the secrets of impactful travel blogging, and perfect the art of being an exceptional concierge. With each course, you're one step closer to becoming a proficient travel consultant, equipped to offer personalised recommendations and create unforgettable travel experiences. Investing in the "Travel And Tourism Consultant with Hospitality Management" bundle means investing in your future. From customer service finesse to managing and marketing, you'll gain expertise in demand across the industry. Let your passion meet professionalism as you carve your niche in the travel and tourism realm. Take advantage of this opportunity to turn your love for travel into a thriving consultancy career. Enrol now and take the first step toward your exciting future! CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This "Travel And Tourism Consultant with Hospitality Management" bundle is for: Aspiring travel professionals Future tour guides and travel bloggers Hospitality enthusiasts Individuals pursuing a consultancy career Transitioning industry professionals Those dedicated to creating exceptional travel experiences Career path Entry-Level Travel Advisor/Consultant : £18,000 - £24,000/year Tour Guide/Operator : £20,000 - £30,000/year Travel Blogger/Content Creator : £20,000 - £40,000+/year Concierge Specialist Salary Range : £18,000 - £28,000/year Hospitality Manager/Supervisor : £25,000 - £40,000/year Travel and Tourism Consultant : £28,000 - £45,000/year Independent Consultant/Entrepreneur : £30,000 - £50,000+/year Certificates CPD Certificate Of Completion Digital certificate - Included 8 Digital Certificates Are Included With This Bundle CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript: £9.99

Overview Cultural Heritage Management Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Cultural Heritage Management Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Module 01: Introduction to Cultural Heritage Management Introduction to Cultural Heritage Management 00:17:00 Module 02: Understanding Heritage Value Understanding Heritage Value 00:18:00 Module 03: Legal Framework for Heritage Protection Legal Framework for Heritage Protection 00:18:00 Module 04: Conservation and Preservation Methods Conservation and Preservation Methods 00:19:00 Module 05: Community Engagement and Education Community Engagement and Education 00:19:00 Module 06: Heritage Tourism and Interpretation Heritage Tourism and Interpretation 00:17:00

Description Management Of Thyroid Disorders Diploma  In this Management Of Thyroid Disorders Diploma, one can explore how the different thyroid disorders affect an individual's body, along with instructions on developing effective and safe training schemes for people who face issues with thyroid management. In this Management Of Thyroid Disorders Diploma course, one will learn how to build trust and rapport with their clients through empathy and understanding, thus helping one keep their patients motivated and confident. The Management Of Thyroid Disorders Diploma course includes the functions of the thyroid hormone, gland, physiology, and different thyroid disorders and their symptoms. Additionally, the course gives focuses on hyperthyroidism and its effects on people. The students will gain ample knowledge of medical terminologies through the case studies. As a student completes the course, they will comprehend the steps of diagnosing and treating different forms of thyroid disorders and the safety measures to be taken for specific cases. Thyroid diseases are not at all uncommon. Around one in twenty people are affected by one or the other type of thyroid disorder. Most of them are women; however, anybody (men, children, babies, or teenagers) can get affected by a thyroid disease- permanent or temporary. The thyroid or thyroid gland is situated just behind one's Adam's apple, in the anterior part of the neck. The gland consists of a left and right lobe, each resembling a cross-cut plum - and these lobes are connected by a narrow bridge of isthmus (thyroid tissues). These lobes can be found on the left and right sides of the windpipe. In America, more than twenty million individuals struggle with a thyroid disorder. The most widespread are hyperthyroidism, hypothyroidism, Grave's disease, and thyroid cancer. Thyroid disorders can affect one's mental and physical well-being and impact the body's metabolism, causing extreme fatigue, sudden weight loss or gain, depression, and muscle weakness. Doing exercise can certainly help, but they can get easily frustrated when one has thyroid disease if they cannot find immediate progress. There are numerous causes for the different types of thyroid disorders. In most cases, the underlying cause is autoimmune thyroid disorder - a self-sabotaging activity wherein the body's immune system shows aggression toward the thyroid tissues taking them for foreign cells. As a result, the thyroid system becomes overactive (hyperthyroidism) or underactive (hypothyroidism). An overt case of hypothyroidism requires the replacement of the hormones from the thyroid gland. In the case of hyperthyroidism, the treatment involves focusing on the root causes and reducing the related symptoms. The Management Of Thyroid Disorders Diploma course thoroughly understands these treatment methods and the differences between various thyroid disorders. Anyone who seeks to know the medical terminologies and gather knowledge about these widespread conditions for their professional or personal life can enrol in the Management Of Thyroid Disorders Diploma course. What you will learn   1:Thyroid Gland  2:Thyroid Conditions  3:Thyroid Nodules and Cancer  4:Multinodular Goiters  5:Thyroid Surgery  6:Thyroid and Mental Health  7:New Ways of Thyroid Treatment 8:Thyroid Disease in Children and Elderly  9:Diet and Exercise  10:Thyroid Facts  Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

The effective management of projects is an essential skill in many workplaces. Correct control of stages and different aspects of projects helps to increase the chances of projects being successful. There are many tools and approaches to managing projects, from a simple ‘to do’ list, to complex methodologies. When a project is managed correctly it ensures that there’s a sound business reason for undertaking the project, that it’s clear who’s involved in delivering the project, what the expected outcomes are and how resources and risks will be managed throughout the project. When it’s done poorly the project can suffer from feature creep, delays, go over budget or not get finished at all. This course covers some of the common project management methodologies, setting goals, and actually achieving them, identifying the need for a project to be started, using key project management tools and much more.

Ecommerce Management Level 3 Training Course provides vital insights into the dynamic world of online commerce. In today's digital landscape, where Ecommerce reigns supreme, mastering these skills is paramount. This course equips learners with comprehensive knowledge, spanning from understanding Ecommerce fundamentals to honing marketing strategies and transaction management. With modules covering essential areas like Ecommerce strategy, customer service, marketing, and analytics, graduates emerge equipped to navigate the complexities of online business. In the UK, where the Ecommerce sector is burgeoning, the demand for skilled professionals is high. Possessing this certification opens doors to various job opportunities, with salaries ranging from £25,000 to £45,000 per annum depending on experience and expertise. The advantages of this Ecommerce Management Level 3 Trainingcourse are manifold, especially as Ecommerce continues to grow, with a projected increase of 15% annually. Mastering Ecommerce management ensures relevance and competitiveness in the ever-evolving digital marketplace. Key Features: CPD Certified Ecommerce Management Course Developed by Specialist Lifetime Access Course Curriculum: Module 01: Introduction To Electronic Commerce Module 02: Ecommerce Strategy And Implementation Module 03: Customer Service Module 04: Products, Brands, And Services Module 05: Content Planning And Production Module 06: Use Of Social Networks Module 07: Marketing Module 08: Creating An Engaging User Experience Module 09: Transaction Management Module 10:Ecommerce Analytics Learning Outcomes: Analyze Ecommerce strategies for effective implementation and growth. Develop customer service techniques tailored for online businesses. Craft compelling content plans aligned with brand and product strategies. Utilize social networks to enhance brand visibility and engagement. Implement transaction management systems to ensure smooth online operations. Interpret Ecommerce analytics to make data-driven business decisions. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Ecommerce Management Level 3 Training course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Ecommerce Management Level 3 Training. Moreover, this course is ideal for: Individuals aspiring to manage or start Ecommerce businesses. Marketing professionals seeking to specialize in online retail management. Entrepreneurs aiming to enhance their Ecommerce venture's performance. Retail managers transitioning into the Ecommerce space. Students interested in pursuing careers in online business management. Requirements There are no requirements needed to enrol into this Ecommerce Management Level 3 Training course. We welcome individuals from all backgrounds and levels of experience to enrol into this Ecommerce Management Level 3 Training course. Career path After finishing this Ecommerce Management course you will have multiple job opportunities waiting for you. Some of the the following Job sectors of Ecommerce Management are: Ecommerce Manager - £30K to £60K/year. Digital Marketing Specialist - £25K to £45K/year. Online Merchandiser - £20K to £40K/year. Ecommerce Analyst - £25K to £50K/year. Customer Experience Manager - £25K to £45K/year. Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Unlock Your Potential with Account Management Mastery Course! Are you ready to soar in the dynamic world of business? 🚀 Welcome to the Account Management Mastery Course, where you'll discover the keys to unlocking unparalleled success in managing client relationships, driving revenue, and fostering long-term partnerships. If you're ready to take your career to new heights and become a force to be reckoned with in the realm of account management, then this course is your ticket to excellence.   Why Account Management Matters In today's competitive business landscape, effective account management is more critical than ever before. It's the backbone of sustainable growth and profitability for companies across industries. Account managers play a pivotal role in nurturing client relationships, understanding their needs, and delivering solutions that exceed expectations. With the right skills and strategies, you can transform ordinary clients into loyal advocates who propel your business forward.   What You'll Gain 🔑 Strategic Insights: Learn the art of strategic account planning and gain valuable insights into your clients' businesses. Develop customized strategies to drive mutual growth and success. 🔑 Effective Communication: Master the art of communication and negotiation to build trust, resolve conflicts, and win over even the toughest clients. Develop your persuasion skills and become a master influencer. 🔑 Relationship Building: Cultivate lasting relationships with your clients based on trust, respect, and mutual understanding. Discover the secrets to building rapport and fostering loyalty that stands the test of time. 🔑 Revenue Generation: Unlock the secrets to driving revenue and maximizing profitability through upselling, cross-selling, and identifying new business opportunities within your accounts. 🔑 Problem Solving: Develop the ability to anticipate and address challenges before they arise. Learn how to navigate difficult situations with grace and professionalism, turning obstacles into opportunities for growth.   Who is This For? The Account Management Mastery Course is designed for professionals across industries who are passionate about driving results and exceeding client expectations. Whether you're a seasoned account manager looking to sharpen your skills or a newcomer eager to make your mark in the field, this course is your pathway to success. Sales representatives, client success managers, business development executives, and entrepreneurs alike will benefit from the practical insights and strategies offered in this comprehensive program.   Career Path With the skills and knowledge gained from the Account Management Mastery Course, you'll be poised for success in a variety of career paths, including: 🌟 Account Manager: Take on leadership roles within your organization and become a trusted advisor to your clients. 🌟 Business Development Executive: Drive business growth and expansion by identifying new opportunities and cultivating strategic partnerships. 🌟 Client Success Manager: Ensure the satisfaction and loyalty of your clients by delivering exceptional service and support. 🌟 Entrepreneur: Apply your newfound skills to build and grow your own business, creating value for your clients and driving long-term success.   FAQs Q: Is this course suitable for beginners? A: Absolutely! The Account Management Mastery Course caters to professionals at all levels, from beginners to seasoned veterans. Our comprehensive curriculum is designed to provide valuable insights and practical strategies that anyone can apply to excel in the field of account management. Q: Can I access the course materials at my own pace? A: Yes! We understand that professionals have busy schedules, which is why our course is designed to be flexible. You can access the materials at any time and progress through the course at your own pace. Q: Will I receive a certification upon completion of the course? A: Yes! Upon successfully completing the Account Management Mastery Course, you will receive a certificate of completion that you can proudly showcase to demonstrate your expertise and commitment to excellence in account management. Q: Are there any prerequisites for enrolling in the course? A: While there are no formal prerequisites for enrolling in the course, a basic understanding of business principles and client relationship management would be beneficial. However, our course is designed to accommodate learners with diverse backgrounds and experiences. Q: Will I have access to instructors for guidance and support? A: Absolutely! Our team of experienced instructors is dedicated to providing personalized support and guidance throughout your learning journey. Whether you have questions about course materials or need assistance with assignments, we're here to help you succeed.   Don't Miss Out on This Opportunity! Are you ready to take your career to the next level and become a master of account management? Don't miss out on this opportunity to unlock your full potential and achieve unparalleled success. Enroll in the Account Management Mastery Course today and embark on a transformative journey towards excellence! Course Curriculum Module 1_ Introduction to Account Management Introduction to Account Management 00:00 Module 2_ Customer Relationship Management Customer Relationship Management 00:00 Module 3_ Sales and Negotiation Techniques Sales and Negotiation Techniques 00:00 Module 4_ Account Planning and Strategy Account Planning and Strategy 00:00 Module 5_ Technology and Tools for Account Management Technology and Tools for Account Management 00:00 Module 6_ Marketing and Advertising Marketing and Advertising 00:00 Module 7_ Sales and Negotiations Sales and Negotiations 00:00 Module 8_ Customer Service and Support Customer Service and Support 00:00 Module 9_ Account Management Account Management 00:00 Module 10_ Performance Management and Evaluation Performance Management and Evaluation 00:00