This course embarks on a journey through advanced strategies in Customer Relationship Management (CRM), exploring pivotal concepts and methods essential for effective implementation. Upon successful completion, participants will gain proficiency in the following areas: Explore CRM models driving loyalty and engagement to shape successful customer relationships. Delve into managing interactions, fostering enduring relationships via empathetic communication and issue resolution. Uncover the customer lifecycle stages, gaining insights into navigation and optimization from awareness to loyalty. Explore CLV's (Customer Lifetime Value) importance, its calculation, and leveraging for strategic business decisions. This course delves into advanced CRM strategies, including diverse models fostering loyalty and engagement. It covers managing interactions, navigating customer lifecycles, and leveraging Customer Lifetime Value (CLV) for strategic decision-making. This course delves deeply into CRM strategies, including advanced models, customer interaction management, and customer lifecycle value, aiming to equip professionals with vital skills for business success. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Exploring Advanced Strategies in Customer Relationship Management (CRM) Self-paced pre-recorded learning content on this topic. Exploring Advanced Strategies In Customer Relationship Management Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. CRM Manager Relationship Marketing Manager Customer Experience Manager Sales Operations Manager Customer Retention Specialist Business Development Manager Account Manager Customer Success Manager CRM Implementation Consultant Marketing Automation Specialist Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.
2 QLS Endorsed Courses | CPD Certified | Free PDF & Hard Copy QLS Certificates | 180 CPD Points | Lifetime Access
Based on our extensive work and experience with leaders, both in the private and public sectors, this ILM Level 5 Coaching and Mentoring programme has been designed to develop the capability of leaders to positively impact the performance of individuals and teams. We are experts at unlocking peak performance. Coaching and mentoring improves relationships, performance and engagement. This programme has been created to sharpen a leader's skills - enabling them to balance control, commitment and empowerment through productive conversations with individuals and teams. Scroll down to find out more about this ILM Level 5 qualification, or use the buttons below to jump straight to the scheduled course dates and prices. All of our ILM Programmes are provided in partnership with The BCF Group, which is the ILM Approved Centre we deliver under. Course Syllabus The syllabus of the ILM Level 5 Qualification in Business Coaching and Mentoring is comprised of six modules, covering the following: Module OneIntroduction 1.1) Explore the myths 1.2) What is coaching and mentoring? 1.3) What is business coaching? 1.4) Thoughts and perceptions 1.5) 7 competencies of a coach 1.6) Definitions - Mentoring / Consulting / Coaching / Therapy / Counseling Module TwoModels and Practice 2.1) The Wheel of Life 2.2) Johari's Window 2.3) KASH - Knowledge, Attitude, Skills, Habits of an effective coach 2.4) STAR / GROW model 2.5) Effective use of Paradigm cards 2.6) Practice and feedback Module ThreeBuilding the Relationship 3.1) Self-management 3.2) How motivation works 3.3) Personality & behavioural traits 3.4) Rapport and trust Module FourCommunication and Practice 4.1) Non-verbal communication 4.2) Effective communication 4.3) Questioning through 2nd/3rd/4th level questioning 4.4) Building a bank of coaching questions 4.5) Practice and feedback Module FiveStructure 5.1) Introduction 5.2) The coaching cycle 5.3) How to give feedback 5.4) The COMET model 5.5) Executive coaching 5.6) Psychometrics 5.7) Closing the coaching session Module SixWell-Formed Outcomes 6.1) Challenge and focus steps 6.2) Coaching goals 6.3) Establishing the gap analysis 6.4) Using diagnostic tools 6.5) SMART objectives 6.6) Designing & planning focus steps 6.7) Gaining commitment 6.8) Practice and feedback Who is it for? Business coaching is the skill to have in today's rapidly changing business climate. People and team development through business coaching is fast, efficient and cost effective, and will get you measurable results. The ILM Level 5 Qualifications in Business Coaching and Mentoring are highly accessible and have been designed for all tiers of director, management and supervisory level, or indeed anyone involved in people development. With a business-relevant, tried-and-tested approach, we encourage participants to bring live business issues and case histories with them on the course. Accreditation Upon completion of this programme all attendees will receive the 'ILM Endorsed Programme in Business Coaching & Mentoring' certificate. Participants will also be eligible to receive ILM letters after their name; either AMInstLM (Affiliate/Associate Member Institute Leadership & Management) or MInstLM (Member Institute Leadership & Management). As with all ILM Accredited Programmes, participants will need to complete the post-programme activity in order to achieve their full 'ILM Level 5 Certificate in Coaching and Mentoring in Management' certificate. These elements have been designed in order to show to the Institute of Leadership and Management (ILM) that you are able to put the skills and techniques learned on the programme into practice. Full support and guidance is provided for completing these final elements. Required Activities Pre-Course We ask you to come prepared with issues which you are currently experiencing that you would be happy to discuss and be coached on. We also send out a short document containing questions and exercises which will help our coaches understand you better and work with you in order to receive the best training. Post-Course To achieve this ILM qualification, participants will have to complete the following post-course activities: 3 x work-based assignments need to be completed within 1 year from attendance and registration. Embedded in the assignments, the Certificate will require delegates to complete 18 hours of coaching or mentoring activity with 2-3 people. The Diploma will require delegates to complete 54 hours of coaching or mentoring with 4-9 people. Tutor guided learning will take on the format of book and video reviews with ongoing tutor guidance and support via phone, Skype or face-to-face. Optional: Self-initiated 2 x 45 min executive coaching sessions per delegate to offer a coaching best practice view. Course Material Each participant will be issued with a workbook to assist them both during and after the course, which will contain information, guidance and forms to assist with the coaching sessions. Participants will also complete a Paradigm psychometric report and receive a year's membership with the Institute of Leadership & Management (ILM). In-House & Classroom Courses Available Online We have developed an alternative to traditional face-to-face training that continues to provide a full learning experience, and allows delegates to learn effectively whilst self-isolating from home. This is how it looks: Delegates booked on Classroom and In-House courses will continue to have access to their trainer online throughout the days that the course is booked to run. Prior to a delegate's course start date, they will be enrolled on our e-learning platform (in partnership with BCF Group) for the course they are booked on to. They will also be given contact information for their trainer, and details of how to access the online workshops. Delegates will not require any special IT equipment. A desktop computer, laptop, tablet, or a mobile phone with internet and audio capability is all that is required. Delegates taking ILM Qualifications will then proceed to the book review, video review and work based assignments with 12 months tutor support as appropriate, and in line with our previous arrangements. We hope you agree that this blended learning experience represents the safest way to continue supporting our clients and delegates during the Coronavirus disruption. Scheduled Courses On-Demand Course - Self-paced The online course option includes a comprehensive course manual, book reviews, useful guides and personalised tutor support. You will also be able to upload assessments online and receive online feedback. Our online training option gives you 24/7 access to our learning platform for the duration of your course. The programme elements and assignments can be completed as quickly as you like, with the only time limit being that the final assignment has to be submitted to ILM within 12 months of your registration on the programme. Diploma: £1,195 + vat | Certificate: £895 + vat Dickson Training Ltd Founded in 1985 in Yorkshire, we have built an impressive and loyal client base. Our partnerships are built by consistently delivering outstanding development solutions and working in close collaboration with our clients, resulting in us becoming a leading UK and international training provider.
Level 5 QLS Endorsed Course | CPD & CiQ Accredited | Audio Visual Training | Free PDF Certificate | Lifetime Access
Level 1 Diploma in Energy Management Discover the Formula for Success, learn to conquer distractions, and hone your focus with the Time Management Matrix. Prioritize self-care and equip yourself with Productivity Techniques and Tools to make the most of your time and energy. Learning Outcomes: Explain the principles of Energy Management and its importance in daily life. Apply effective strategies for Time Management to enhance productivity. Analyze common distractions and develop techniques for Staying Focused on tasks. Evaluate the use of a Time Management Matrix for prioritizing activities. Utilize various Productivity Techniques and Tools to manage energy and time effectively. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit Level 1 Diploma in Energy Management Course Syllabus Basics of Energy Management: Gain insights into agenda organization techniques tailored for effective energy and time management. Learn how to prioritize tasks and allocate your energy efficiently to maximize productivity. Formula For Success Through Energy Management: Discover the formula for achieving success through energy management. Explore strategies for setting goals, maintaining motivation, and balancing your energy resources to reach your objectives. Maintaining Focus: Develop skills in managing distractions and maintaining focus. Learn how to identify common energy drains and implement techniques to stay on track and achieve your goals. Time Management: Explore the time management matrix and its application in energy management. Prioritize tasks based on importance and urgency to optimize your energy allocation for various activities. Self-care in Energy Management: Understand the critical role of self-care in energy management. Learn how to allocate time and energy for self-renewal, relaxation, and well-being to maintain peak performance. Technology for Improved Energy Management: Discover productivity-enhancing techniques and tools to streamline tasks and manage your energy effectively. Explore strategies for setting boundaries, delegating tasks, and leveraging technology for improved energy management.
24-Hour Flash Sale! Prices Reduced Like Never Before!! Level 2 Certificate in Principles of Business Administration Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Did you know that 82% of UK businesses report difficulties finding qualified staff with the right skills? With over 5.5 million SMEs in the UK, demand for business leadership has surged and If you want to effectively utilise this opportunity and manage teams, operations and strategy, then this Level 2 Certificate in Principles of Business Administration bundle delivers the expertise today's organisations need. From Project Management and Product Management to Financial Analysis and proposals, gain comprehensive business abilities. Understand core principles around Operations, Administration, Management and more. Build Strategic Plans and Process Improvements that drive results. Lead with agility while ensuring Business Etiquette and Communication finesse. Courses Are Included In This Level 2 Certificate in Principles of Business Administration Bundle: Course 01: Level 2 Certificate in Principles of Business Administration Course 02: Advanced Diploma in Business Management at QLS Level 7 Course 03: Business Plan for Entrepreneurs Course 04: Agile Project Management Course 05: Workplace Performance Management Course 06: Diploma in Operations Management Course 07: Research Methods in Business Course 08: Strategic Business Management Course 09: Change Management Course 10: Corporate Paralegal Course 11: Diploma in Business Proposal Writing Course 12: Business Improvement Course 13: Internal Audit Skills Course 14: International Business Principles Course 15: Level 3 Diploma in Business Etiquette Course 16: Product Management Course 17: Financial Analysis Course Course 18: Capital Budgeting & Investment Decision Rules Course 19: Managerial Accounting Training Course 20: Certificate in Purchasing and Procurement Course 21: Sales Skills Course Course 22: Negotiation Skills Certificate Course 23: Retail Management Skills Course 24: Delegation Skills Training Course 25: Presentation Skills Guideline Course 26: Customer Service Training Course 27: Visual Merchandising Diploma Course 28: Strategic Marketing & Planning Course 29: Compliance Officer Training Level 3 Course 30: Workplace Confidentiality Joining in on this Level 2 Certificate in Principles of Business Administration is more than just taking an online course; it's an investment in your future. By completing this bundle, you'll not only gain invaluable skills but also open doors to new career opportunities and advancements, boosting your earning potential. Enrol on this course today and take the first step towards achieving your goals and dreams in Business Administration! Learning Outcomes of Level 2 Certificate in Principles of Business Administration Gain a solid foundation in business administration principles. Develop strategic thinking and decision-making skills. Master essential project management methodologies. Become an effective communicator and leader. Learn to write impactful business plans and proposals. Gain confidence in navigating the global business environment. With this Level 2 Certificate in Principles of Business Administration course, you will get 30 CPD Accredited PDF Certificates, Hardcopy Certificate of 1st Course and our exclusive student ID card absolutely free. Why Prefer this Course? Get a Free CPD Accredited Certificate upon completion of the course Get a Free Student ID Card with this training program (£10 postal charge will be applicable for international delivery) The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support Start your learning journey straight away with our Level 2 Certificate in Principles of Business Administration Training! This premium bundle consists of 30 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of this course is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Course 01: Level 2 Certificate in Principles of Business Administration Module 01: What is Business Administration? Module 02: Business and Organisations Module 03: Management of Business Module 04: Business Organization Perspectives Module 05: Decision Making Module 06: Approaches to Leadership Module 07: Management Module 08: Definition of Management Module 09: Characteristics of Management Module 10: Management Functions/Process of Management Module 11: Nature of Management Module 12: Levels of Management Module 13: Characteristics of Professional Managers Module 14: Principles of Management Module 15: What Is Payroll? Module 16: Principles Of Payroll Systems Module 17: Confidentiality And Security Of Information Module 18: Effective Payroll Processing Module 19: Increasing Payroll Efficiency Module 20: Risk Management in Payroll Module 21: Time Management Module 22: Personnel Filing Module 23: When Workers Leave Employment Module 24: Hiring Employees Module 25: Paye and Payroll for Employers Module 26: Tell HMRC about a New Employee Module 27: Net And Gross Pay Module 28: Statutory Sick Pay Module 29: Minimum Wage for Different types of Work Course 02: Advanced Diploma in Business Management at QLS Level 7 Module 01: Introduction to Business Management Module 02: Operations Management Module 03: Introduction to Business Analysis Module 04: Strategic Analysis and Product Scope Module 05: Project Management Module 06: Business Development and Succession Planning Module 07: Business Process Management Module 08: Planning & Forecasting Operations Module 09: Performance Management Module 10: Management of Cash and Credit Module 11: Managing Risk and Recovery Module 12: Quality Management Module 13: Communication Skills Module 14: Business Environment Module 15: Organisational Skills Module 16: Negotiation Techniques Module 17: Human Resource Management Module 18: Motivation and Counselling Module 19: Customer Service Module 20: Time Management Module 21: Conflict Management Course 03: Business Plan for Entrepreneurs Module 01: Add Navigation Links and Copyright Module 02: Things to Consider Before Starting a Business Plan Module 03: The Elements of a Business Plan Module 04: Who Are You Writing the Business Plan For Module 05: The Purpose of a Business Plan Module 06: How a Business Plan Can Help with Long Term Success Module 07: Adding Container for iScroll and Google Map Module 08: Reasons You Need a Business Plan Module 09: The Conclusion To The Course =========>>>>> And 27 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*30 = £390) CPD Hard Copy Certificate: Free (For The First Course: Previously it was £29.99) CPD 470 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Aspiring business leaders Senior management staff Project managers Business consultants Operations managers Administrative professionals Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Business Administrator: £30,000 - £60,000 Project Manager: £35,000 - £70,000 Business Consultant: £40,000 - £100,000 Operations Manager: £30,000 - £70,000 Senior Executive: £50,000 - £120,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.
Level 5 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited |150 CPD Points | Lifetime Access
***24 Hour Limited Time Flash Sale*** Quality Tools and Methods with ISO 9001:2015 - QLS Endorsed Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Welcome to a profound exploration of Quality Tools and Methods Management with ISO 9001:2015 in our QLS-endorsed course bundle. This intricate bundle incorporates two essential QLS-endorsed courses: Quality Tools and Methods Management and ISO 9001:2015. Moreover, it is enriched by five relevant CPD QS accredited courses: Quality Management, Performance Management Level 3, Project Management, Energy Auditing Training: ISO 50001, and Lean Six Sigma: Toolkit. Take a deep dive into the theoretical foundations of quality management, understand the ISO 9001:2015 standards, and delve into the tools and methods used to maintain quality. Immerse yourself in the study of performance management, project management, energy auditing, and Lean Six Sigma toolkit, all within one comprehensive learning pathway. Upon the successful completion of the QLS-endorsed courses, a hardcopy certificate will be your ticket to a brighter professional future. The journey doesn't stop there, though. Five more CPD QS accredited courses are there to furnish your knowledge and make your professional profile even more desirable. Embrace the future of quality with our Quality Tools and Methods with ISO 9001:2015 - QLS Training. This bundle comprises the following courses: QLS Endorsed Courses: Course 01: Certificate in Quality Tools and Methods Management at QLS Level 3 Course 02: Diploma in ISO 9001:2015 at QLS Level 5 CPD QS Accredited Courses: Course 03: Quality Management Course 04: Performance Management Level 3 Course 05: Project Management Course 06: Energy Auditing Training: ISO 50001 Course 07: Lean Six Sigma: Toolkit Learning Outcomes Upon completion of this Quality Tools and Methods Management with ISO 9001:2015 bundle, learners will: Gain a thorough understanding of Quality Tools and Methods Management. Understand ISO 9001:2015 standards and their application. Learn the intricacies of Quality Management. Gain insights into Performance Management at Level 3. Develop a robust understanding of Project Management principles. Become proficient in the Energy Auditing Training: ISO 50001. Master the Lean Six Sigma Toolkit. Be capable of applying these theoretical concepts in real-world scenarios. This comprehensive bundle offers an intensive journey into the world of Quality Tools and Methods Management, fully integrated with the ISO 9001:2015 standards. It covers a wide spectrum of topics, including performance management, project management, energy auditing, and the Lean Six Sigma toolkit. With these skills, learners will be able to enhance the quality of operations, streamline processes, and execute projects more efficiently. The benefits of undertaking these courses go beyond the simple acquisition of knowledge. Gaining a solid theoretical foundation in these areas not only enhances one's professional capabilities but also opens the doors to broader opportunities. The certification that comes with QLS-endorsed courses further solidifies a learner's standing in their field, marking them as dedicated, knowledgeable professionals. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Quality Tools and Methods Management with ISO 9001:2015 bundle is suitable for: Aspiring Quality Managers and Auditors. Professionals looking to understand and implement ISO 9001:2015 standards. Individuals interested in project and performance management. Anyone seeking theoretical knowledge in Lean Six Sigma toolkit and energy auditing. Career path Quality Manager, average salary in the UK: £35,000 - £45,000 per annum. ISO Auditor, average salary in the UK: £30,000 - £40,000 per annum. Project Manager, average salary in the UK: £37,500 - £47,500 per annum. Performance Manager, average salary in the UK: £40,000 - £50,000 per annum. Energy Auditor, average salary in the UK: £30,000 - £40,000 per annum. Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included
Make Rapid Progress with a Comprehensive Set of Project Management Templates
Overview of Payroll Management In the dynamic world of business, payroll management stands as a critical backbone, ensuring that employees receive their rightful compensation in a timely and accurate manner. As the economy expands and regulations evolve, the demand for skilled payroll professionals continues to rise. This comprehensive course empowers aspiring payroll experts with the essential knowledge and hands-on skills to navigate the complexities of UK payroll administration. Delve into the intricacies of payroll management in the UK with this meticulously crafted course designed to equip you with the expertise to handle payroll responsibilities confidently. From mastering the fundamentals of payroll legislation and employee records to processing monthly payrolls and generating reports, this course provides a holistic understanding of the payroll process. Get a quick look at the course content: This Payroll Management Course will help you to learn: Demonstrate proficiency in UK payroll legislation and company settings. Effectively manage pension schemes and various pay elements. Confidently process monthly payrolls, handle pre-update reports, and update payroll records. Master e-submissions, year-end procedures, and historical data management. Navigate employee departures, manage final payroll runs, and generate comprehensive reports. Details Perks of Learning with IOMH One-to-one support from a dedicated tutor throughout your course. Study online - whenever and wherever you want. Instant Digital/ PDF certificate 100% money back guarantee 12 months access This course covers everything you must know to stand against the tough competition. The future is truly yours to seize with this Payroll Management. Enrol today and complete the course to achieve a certificate that can change your career forever. Process of Evaluation After studying the course, your skills and knowledge will be tested with an MCQ exam or assignment. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Payroll Management course, you can order your CPD Accredited Digital / PDF Certificate for £5.99. Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This course is designed for individuals seeking to build a rewarding career in payroll management, including: Aspiring payroll professionals seeking an entry-level position in the field. Existing payroll professionals aim to enhance their skills and knowledge. HR professionals are seeking to expand their expertise in payroll management. Business owners are seeking to gain a deeper understanding of payroll processes. Individuals seeking a career transition into the field of payroll management. Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Payroll Management course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The field of payroll management offers a range of promising career opportunities in the UK, with competitive salaries and strong job growth prospects. Here are some potential career paths with average salaries: Payroll Administrator: £20K to £26K/year Payroll Officer: £28K to £325K/year Payroll Supervisor: £30K to £40K/year Payroll Manager: £40K to £50K/year Head of Payroll: £50K to £60K/year Frequently Asked Questions (FAQ's) Q. How do I purchase a course? 1. You need to find the right course on our IOMH website at first. You can search for any course or find the course from the Courses section of our website. 2. Click on Take This Course button, and you will be directed to the Cart page. 3. You can update the course quantity and also remove any unwanted items in the CART and after that click on the Checkout option and enter your billing details. 4. Once the payment is made, you will receive an email with the login credentials, and you can start learning after logging into the portal. Q. I have purchased the course when will I be able to access the materials? After purchasing the course, you should receive an email with the login credentials within 24 hours. Please check your spam or junk folder if you didn't receive it in your inbox. You can access your courses by logging into your account. If you still need any assistance, please get in touch with our Customer Support team by providing the details of your purchase. Q. I haven't received my certificate yet. What should I do? You should receive your Digital Certificate within 24 hours after placing the order, and it will take 3-9 days to deliver the hard copies to your address if you are in the UK. For International Delivery, it will take 20-25 days. If you require any assistance, get in touch with our dedicated Customer Support team, and your queries/issues will be dealt with accordingly. Q. I don't have a credit/debit card, what other methods of payment do you accept? You can make the payment using PayPal or you can Bank Transfer the amount. For Bank transfer you will require an invoice from us and you need to contact our Customer Support team and provide details of your purchase to get the invoice. After that, you will receive an email with the invoice and bank details and you can make the payment accordingly. Q. Can I do the courses from outside UK? We are an online course provider, and learners from anywhere in the world can enrol on our courses using an internet-connected device. Q. When I log into the account it says 'Contact Administrator'. To resolve this issue, please log out of your account and then log back in. Course Curriculum Module 01: Payroll System in the UK 01:05:00 Module 02: Payroll Basics 00:10:00 Module 03: Company Settings 00:08:00 Module 04: Legislation Settings 00:07:00 Module 05: Pension Scheme Basics 00:06:00 Module 06: Pay Elements 00:14:00 Module 07: The Processing Date 00:07:00 Module 08: Adding Existing Employees 00:08:00 Module 09: Adding New Employees 00:12:00 Module 10: Payroll Processing Basics 00:11:00 Module 11: Entering Payments 00:12:00 Module 12: Pre-Update Reports 00:09:00 Module 13: Updating Records 00:09:00 Module 14: e-Submissions Basics 00:09:00 Module 15: Process Payroll (November) 00:16:00 Module 16: Employee Records and Reports 00:13:00 Module 17: Editing Employee Records 00:07:00 Module 18: Process Payroll (December) 00:12:00 Module 19: Resetting Payments 00:05:00 Module 20: Quick SSP 00:09:00 Module 21: An Employee Leaves 00:13:00 Module 22: Final Payroll Run 00:07:00 Module 23: Reports and Historical Data 00:08:00 Module 24: Year-End Procedures 00:09:00