Embark on a transformative journey through the intricate world of contract management with our 'Contract Management Certification' course. Picture yourself navigating the complexities of contracts with ease and expertise, emerging as a key player in your organisation's success. In this course, we unravel the layers of contract lifecycle management, blending theory with real-world applications. You will gain insights into the pivotal role of a contracts manager, understanding the nuances of English contract law, and mastering the skills necessary for effective contract management. This course isn't just about learning; it's about becoming a cornerstone in any project, adept in handling contract manager jobs and project manager contract jobs with finesse. Learning Outcomes of Contract Management Certification: Acquire comprehensive knowledge of contract management principles and their application in real-world scenarios. Understand the stages of contract lifecycle management, enhancing efficiency in managing contracts. Develop skills to negotiate, modify, and manage contracts effectively, ensuring legal and operational compliance. Gain expertise in identifying and mitigating risks, resolving disputes, and fostering strong supplier relationships. Learn to evaluate contract management processes and implement Key Performance Indicators (KPIs) for continuous improvement. Why buy this Contract Management Certification? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Certification After studying the course materials of the Contract Management Certification you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Contract Management Certification course for? This Contract Management Certification does not require Individuals aspiring to become contract managers or project managers with a focus on contract management. Professionals seeking to enhance their understanding of English contract law and contract classifications. Those interested in developing strategic negotiation and contract modification skills. Managers looking to improve contract management planning and efficiency in their organisations. Career seekers desiring to explore the diverse opportunities within contract management roles. to have any prior qualifications or experience. You can just enrol and start learning. Prerequisites This Contract Management Certification was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Contracts Manager: £40,000 - £60,000 per annum Contract Manager: £35,000 - £55,000 per annum Project Manager (Contract-based): £45,000 - £70,000 per annum Legal Advisor (Contract Specialist): £50,000 - £75,000 per annum Procurement Manager (Contract Focus): £40,000 - £65,000 per annum Business Development Manager (Contract Negotiation): £45,000 - £70,000 per annum Course Curriculum Contract Management Certification Module 01: Introduction to Contract Management 00:10:00 Module 02: Contract Lifecycle - Understanding The Stages 00:10:00 Module 03: Contract Manager's Roles, Responsibilities & Career Opportunities 00:10:00 Module 04: Principles of English Contract Law 00:15:00 Module 05: Classification of Contracts 00:10:00 Module 06: Case Study on Contract Management 00:05:00 Module 07: Contract Management Plan & Efficiency 00:05:00 Module 08: Risks, Disputes & Supplier Relation In Contract Management 00:10:00 Module 09: Negotiation, Variation & Changes in Contract Management 00:10:00 Module 10: Contract Management Process Evaluation & KPI 00:10:00 Module 11: Contract Review, Challenges and Future 00:10:00 Mock Exam Mock Exam - Contract Management Certification 00:20:00 Final Exam Final Exam - Contract Management Certification 00:20:00
About Course Master Client Management and Partnership with Strategic Account Management online course 'Account management' is the strategic approach that heavily emphasizes developing and maintaining excellent customer relations. Account managers serve as the primary point of contact and act as trusted advisors to their clients. They proactively identify opportunities, address concerns and work collaboratively to ensure customer satisfaction and success. This course demonstrates the importance of account management programs to an organization. We describe the key responsibilities of account managers and establish the need to build healthy customer relationships. Account Management Fundamentals will take you to journey to master how to maintain your customer relationships and develop their business with you in a competitive market. This course will teach you how top sales companies manage channel partnerships with retailers and resellers by using sales processes, frameworks, and skill sets. You will also learn how to implement a sales strategy to satisfy the needs of customers and boost customer satisfaction. You will be required to demonstrate your account management abilities in areas ranging from customer care to customer success and critical account management.This course will prepare you as a strategic account manager to convert newly developed client relationships into long-term accounts that will help both the customer and the business reach long-term goals. Do you want to start a career in Account Management or improve your Account Management skills? Then this Account Management course will give you a solid foundation to become a confident Account Management professional while also supporting you in increasing your Account Management expertise. This Account Management course will provide you with education from industry specialists. The Account Management course is divided into 9 lectures. If you successfully complete the Account Management course, you will receive an instant pdf certificate free of charge. You may achieve your goals and prepare for your ideal profession by enrolling in this comprehensive Account Management course. The Account Management course offers students a comprehensive learning experience. This Account Management course is intended for professionals who want to excel in their field. This Account Management course covers all you need to know to become a specialist. The Account Management course begins with an overview of the Account Management. This Account Management course will provide you a complete overview of the Account Management, covering key ideas, usage techniques, and in-depth knowledge. The Account Management course materials were created with the help of Account Management professionals, and all information on Account Management is maintained up to date on a regular basis so that learners do not fall behind on current trends/updates on Account Management. You can learn new skills in Account Management by taking the Account Management course. Account Management training has been expertly designed for you to do remotely via e-learning. What Will You Learn? Define what you need to know about each client and will have the tools to find it Analyse the client Decision-Making Process Set realistic and challenging goals for each account Map out a key account strategy and action plans for current accounts List key skills and qualities required to succeed as an account manager Explain how to build profitable relationships with customers Identify the needs and wants of potential clients Evaluate the risk factors involved in selecting a port for your imports Recognize possible changes that could affect your business Course Content Introduction to Fundamentals of Account Management Introduction to Fundamentals of Account Management Key Account Manager Key Account Manager Account Management Roles and Responsibilities Account Management Roles and Responsibilities Relationship Stages Relationship Stages Developing Key Relationships Developing Key Relationships Account Management Activities Account Management Activities Identifying and Responding to Business Changes Identifying and Responding to Business Changes Account Risk Adjustments and Reassignments Account Risk Adjustments and Reassignments Conclusion Conclusion A course by Xpert Learning RequirementsBasic skills in English and Elementary understanding of Sales Audience Suitable for sales and business development people at all levels looking to identify opportunities and grow their key accounts by developing strategies to manage strong partnership relationships. Audience Suitable for sales and business development people at all levels looking to identify opportunities and grow their key accounts by developing strategies to manage strong partnership relationships.
From this course, you will learn project management methods from start to finish, acquiring the skills and knowledge needed to plan, execute, monitor and deliver projects with excellence. You will discover essential project management tools that enable you to achieve project goals on time. This Course At A Glance Accredited by CPD UK Endorsed by Quality Licence Scheme Understand the fundamentals of the project charter Recognise the purpose and importance of the project charter Gain knowledge about the breakdown of the template Know how to write problem statements and goal statements Identify the role and scope of the project charter Project Management Training Course - Launch a Successful Project Overview This Project Management Training Course is ideal for people looking to gain project management skills as well as project managers, portfolio managers and project charter specialists who want to renew their credentials and develop their project management expertise. This course will guide you through the fundamental concept of a project charter, and its purpose, and offer advice on how to create a spectacular project charter of your own. You will gain a complete understanding of the breakdown of the template, as well as design and learn about the project statement and goal statement. You will also learn about the role of the project charter in the procedures of project management and project portfolio construction. Upon successful completion of this Project Management Training Course, you will gain the project charter skills and knowledge required to launch a successful project. Who should take this course? This Project Management Training Course is primarily aimed at: Project managers Team leaders Portfolio manager Project team members Aspiring project managers Project charter specialists Beginners in project management However, this course is not restricted to any single profession or field of work. This course can also benefit anyone who wants to learn more about project management in order to handle and launch their own projects. Entry Requirements There are no academic entry requirements for this Project Management Training Course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This Project Management Training Course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Course Curriculum Introduction Introduction Purpose of the Course The Fundamentals of Project Charter What is a Project Charter What is the Purpose of a Project Charter The Importance of a Project Charter Project Charter Template Breakdown Scenario Project Name Problem Statement Business Case Goal Statement Scope Roles Timeline Close Out Review of Key Learnings Hints and Tips Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org
***24 Hour Limited Time Flash Sale*** Level 3, 4 & 5 Diploma in Site Management & Construction Safety - QLS Endorsed Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Elevate your career with our Site Management & Construction Safety courses, offering certification at QLS Level 3, 4, and 5. In the UK, the demand for professionals skilled in Site Management is booming, with an expected 9% job growth by 2025. Don't miss your opportunity to lead and secure your future in the construction industry. Enrol today and take the first step towards a rewarding career in Site Management! This Bundle Contains 20 of Our Premium Courses for One Discounted Price: Course 01: Diploma in Site Management at QLS Level 5 Course 02: Site Management Safety Training Scheme (SMSTS) at QLS Level 5 Course 03: Diploma in Construction Safety at QLS Level 5 Course 04: Certificate in Construction Site Supervisor at QLS Level 3 Course 05: Construction Project Management Level 4 Course 06: Diploma in Health and Safety at Workplace at QLS Level 4 Course 07: Diploma in Construction Industry Scheme (CIS): QLS Endorsed Course 08: Workplace First Aid Level 4 Course 09: Fire Risk Assessment With Health and Safety Training Course 10: Working at Height Course 11: Lone Worker Safety Course 12: Electrical Safety Course 13: Ladder Safety Course 14: RIDDOR Training Course 15: LOLER Training Course 16: Building Surveying Practice Course 17: Minimum Requirements of Building Design and Construction Course 18: Construction Cost Estimation Course 19: Building Quantity Surveying Course 20: Career Development Plan Fundamentals Learning outcome of this Bundle: Upon Successful Completion of these courses you'll be able to: Attain a comprehensive understanding of site management principles Master site management safety through the Site Management Safety Training Achieve a high-level diploma in construction safety, emphasising site management expertise. Gain proficiency as a Construction Site Supervisor, a vital role in site management. Develop skills in Construction Project Management, enhancing site management capabilities. Acquire in-depth knowledge of health and safety at the workplace, integral to effective site management. Prepare for a successful career in site management with a focus on Construction Industry Scheme (CIS) Why Prefer Us for this bundle? All-in-one package of 20 premium courses bundle Earn a certificate accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Get instant access to this bundle course. Learn from anywhere in the world Site Management is affordable and simple to understand Site Management is entirely online, interactive lesson with voiceover audio Lifetime access to the Site Management course materials Site Management comes with 24/7 tutor support Our Site Management & Construction Safety at QLS Level 3, 4 & 5 Endorsed Diploma Bundle is your gateway to a thriving career in the construction industry. With 20 premium courses, this comprehensive package covers everything from site management and safety to project management, health and safety, and much more. Designed to equip you with the expertise needed to excel in site management, this bundle offers QLS Level 5 diplomas, SMSTS certification, and comprehensive knowledge in construction safety and supervision. As the demand for skilled site management professionals continues to rise, this bundle provides the ideal opportunity to secure your future and unlock rewarding career prospects in the construction field. In a rapidly growing construction sector, site management skills are in high demand. This bundle empowers you with the knowledge and credentials required to excel in site management roles. With a strong emphasis on site management principles, safety, and project management, you'll be well-prepared to lead and oversee construction projects while ensuring compliance with industry standards. Don't miss this chance to invest in your future and become a site management expert with our comprehensive bundle. CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Site Management & Construction Safety at QLS Level 3, 4 & 5 Endorsed Diploma bundle is suitable for everyone. Requirements You will not need any prior background or expertise. Career path Site Manager: £35,000 - £60,000 Construction Project Manager: £40,000 - £70,000 Health and Safety Manager (Construction): £40,000 - £70,000 Construction Site Supervisor: £25,000 - £45,000 Building Surveyor: £30,000 - £55,000 Quantity Surveyor: £30,000 - £55,000 Safety Officer: £25,000 - £45,000 Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included
The administration and management of business generally involve the performance of business operations and appropriate decision making, leading the people of the organization and other requisite resources to achieve the organizational goals. The Business Administration and Management course focuses on giving you the relevant knowledge and information about management, its properties, characteristics, laws, and principles. You will also learn about the components of the business, and understand the importance of decision making and leadership skills. Additionally, learn the basics of payroll and how to handle it efficiently throughout the course. Who is this Course for? Business Administration and Management is perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Business Administration What is Business Administration? 00:30:00 Business and Organisations 00:15:00 Management of Business 00:30:00 Business Organization Perspectives 00:30:00 Decision Making 00:30:00 Approaches to Leadership 00:30:00 Management Management 00:30:00 Definition of Management 00:30:00 Characteristics of Management 00:30:00 Management Functions/Process of Management 00:30:00 Nature of Management 00:30:00 Levels of Management 00:30:00 Characteristics of Professional Managers 00:30:00 Principles of Management 00:30:00 Managing Payroll What Is Payroll? 00:30:00 Principles Of Payroll Systems 01:00:00 Confidentiality And Security Of Information 00:30:00 Effective Payroll Processing 01:00:00 Increasing Payroll Efficiency 01:00:00 Risk Management in Payroll 00:30:00 Time Management 00:30:00 Personnel Filing 00:30:00 When Workers Leave Employment 01:00:00 Hiring Employees 00:30:00 Paye and Payroll for Employers 01:00:00 Tell HMRC about a New Employee 01:00:00 Net And Gross Pay 00:30:00 Statutory Sick Pay 00:30:00 Minimum Wage for Different types of Work 01:00:00 Mock Exam Mock Exam- Business Administration and Management 00:30:00 Final Exam Final Exam- Business Administration and Management 00:30:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
Elevate your expertise in the dynamic world of event management with the course 'Conference and Banqueting Management.' This specialised programme offers an immersive experience into the facets of hospitality management, beginning with an introduction that lays a strong foundation in the sector. Progressing through the modules, you'll gain a comprehensive understanding of the hotel industry, setting the stage for a deeper exploration into various event types. The course is designed to not only impart theoretical knowledge but to also cultivate practical skills essential for successful event management. Delve into the creative process with a module on brainstorming, essential for planning standout events. Learn about the different entertainment options available and understand the critical roles of support and technical staff in making an event successful. The curriculum also covers the importance of choosing the right vendors, finalizing event plans, and managing administrative tasks efficiently. As you advance, you'll learn how to get organized and handle post-event activities, including measuring customer satisfaction. This course is a comprehensive guide for those aspiring to excel in the fast-paced, exhilarating field of conference and banqueting management, offering insights and skills that are immediately applicable in real-world scenarios. Learning Outcomes Understand the fundamentals of hospitality and hotel industry management. Gain insights into planning and executing various types of events. Develop skills in brainstorming and selecting appropriate entertainment for events. Acquire knowledge in managing support, technical staff, and vendors for events. Learn effective organizational and customer satisfaction assessment techniques. Why choose this Conference and Banqueting Management course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Conference and Banqueting Management course for? Aspiring event managers seeking industry-specific knowledge. Hospitality professionals aiming to expand their skills in event management. Individuals interested in a career in conference and banqueting management. Entrepreneurs planning to start an event management business. Hotel and banquet staff looking to advance their career in management roles. Career path Event Manager: £25,000 - £40,000 Hospitality Manager: £22,000 - £35,000 Conference Coordinator: £20,000 - £32,000 Banquet Manager: £24,000 - £38,000 Vendor Relations Manager: £23,000 - £37,000 Customer Satisfaction Analyst: £21,000 - £34,000 Prerequisites This Conference and Banqueting Management does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Conference and Banqueting Management Module 01: Introduction to Hospitality Management 00:21:00 Module 02: An Overview of Hotel Industry 00:16:00 Module 03: Types of Events 00:08:00 Module 04: Brainstorming 00:07:00 Module 05: Types of Entertainment 00:08:00 Module 06: Support Staff 00:06:00 Module 07: Technical Staff 00:06:00 Module 08: Vendors 00:06:00 Module 09: Finalize the Plan 00:06:00 Module 10: Administrative Tasks 00:06:00 Module 11: Get Organized 00:06:00 Module 12: Post Event Activities 00:06:00 Module 13: Customer Satisfaction 00:21:00
Imagine yourself as a master of the dining realm, orchestrating seamless experiences and delighting guests at every turn. Elevate your skills with our comprehensive "Restaurant, Hospitality & Catering Management for Restaurant Manager" bundle. Unleash your potential through Restaurant Management insights, crafting unforgettable guest journeys. Dive into the art of profit optimization, harnessing data to set menu prices that boost your bottom line. Delve into eight immersive CPD Accredited courses, each a standalone course: Course 01: Restaurant Management Course 02: How to Analyse & Maximize Restaurant Profits Course 03: Set Menu Prices for your restaurant using data Course 04: Hospitality Management Level 2 Course 05: Catering Management Course 06: Level 1 Food Hygiene and Safety Course 07: Professional Waiter Diploma Course 08: Receptionist Skills Experience the synergy of "Restaurant, Hospitality & Catering Management for Restaurant Manager" and unlock a world where every aspect resonates with success. Embark now on a journey curated to perfection, where your mastery shines. Learning Outcomes Boost earnings through cost analysis, data-based pricing, and strategic management. Craft exceptional guest experiences, driving loyalty and referrals. Able to Plan, execute, and manage successful catering events for client satisfaction. Ensure a safe and clean food service environment with Level 1 Hygiene. Enhance dining with skilled waitstaff, anticipating needs and exceeding expectations. Master communication and organisation as the welcoming face of the establishment. With our Restaurant, Hospitality & Catering Management for Restaurant Manager bundle, you'll gain a comprehensive skill set, a deeper understanding of the industry, and the confidence to lead your team to success. Delve into profit optimization with our first course of the Restaurant, Hospitality & Catering Management for Restaurant Manager bundle, where you'll learn to dissect restaurant operations, strategically manage costs, and set menu prices that strike the perfect balance between value and profitability. Elevate your service game with the Professional Waiter Diploma, mastering the art of guest interactions and anticipation and creating memorable dining experiences that will keep patrons returning for more. Venture into the world of hospitality with our comprehensive Hospitality Management Level 2 course of this unique Restaurant, Hospitality & Catering Management for Restaurant Manager bundle. Uncover the secrets of crafting exceptional guest experiences, fostering customer loyalty, and ensuring that every visit to your establishment is unforgettable. Meanwhile, our Catering Management course equips you with the skills to orchestrate flawless catering events. Safety takes centre stage with the Level 1 Food Hygiene and Safety certification, ensuring that your establishment maintains the highest cleanliness and food safety standards. And as the face of your establishment, the Receptionist Skills course provides that you leave an indelible positive impression on every guest. This Restaurant, Hospitality & Catering Management for Restaurant Manager bundle promises to transform you into that visionary, armed with a versatile skill set that can navigate any challenge and seize every opportunity. CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring Restaurant Managers Hospitality Enthusiasts Catering Professionals Food Industry Entrepreneurs Service-Oriented Individuals Career Changers Career path Restaurant Manager (£30K - £40K) Hospitality Manager (£25K - £35K) Catering Manager (£28K - £38K) Food Service Director (£35K - £45K) Guest Relations Manager (£25K - £35K) Front-of-House Manager (£22K - £32K) Certificates CPD Certificate Of Completion Digital certificate - Included 8 Digital Certificates Are Included With This Bundle CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript - £9.99
This Professional Certificate Course in Intercultural Management in Selected Countries aims to provide a comprehensive understanding of the unique challenges and cultural dynamics in key business regions like Germany, USA, and China. Participants will delve into the critical role of intercultural communication, examining its profound impact on effective management practices. The course will guide students in exploring and enhancing intercultural competence through targeted training and education, while also analyzing evolving trends in global business operations and the significance of cultural diversity in shaping effective intercultural management strategies.After the successful completion of the course, you will be able to learn about the following: Study the specific challenges and cultural influences of intercultural management in selected countries, such as Germany, USA, and China. Discuss the importance of intercultural communication and its impact on intercultural management. Explore intercultural competence and its development through training and education Analyze trends in intercultural management and its significance in global business operations. Discuss the impact of globalization and cultural diversity on the development and effectiveness of intercultural management. The objective of this course is to delve into the intricacies of intercultural management in selected countries like Germany, USA, and China. Participants will study specific challenges and cultural influences unique to each region, emphasizing the importance of intercultural communication in effective management. Through exploration of intercultural competence, attendees will learn how training and education contribute to skill development. The course further delves into analyzing global trends in intercultural management, highlighting its crucial role in the evolving landscape of global business operations amidst the impact of globalization and cultural diversity. This Professional Certificate Course in Intercultural Management in Selected Countries aims to provide a comprehensive exploration of the challenges and cultural nuances in intercultural management within specific nations like Germany, USA, and China. Participants will delve into the significance of intercultural communication, understanding its profound impact on effective management practices. The program further delves into the development of intercultural competence through training and education, analyzing evolving trends in intercultural management within the context of global business operations. Throughout the course, participants will critically examine the influence of globalization and cultural diversity on shaping and enhancing intercultural management strategies. Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Intercultural Management in Selected Countries Self-paced pre-recorded learning content on this topic. Intercultural Management In Selected Countries Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course.The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience, Global Business Professionals Multinational Project Managers Cross-Cultural Team Leaders International Business Students Human Resource Managers Diplomats and International Relations Practitioners Professionals Engaged in Global Trade Executives Expanding Operations Abroad Cultural Liaisons in Organizations Individuals Seeking Career Advancement in Global Settings Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.
Getting Started The CMI Level 7 Diploma in Professional Consulting is designed for individuals wishing to develop their professional consultancy abilities and who will have the knowledge, skills and behaviours to drive consultancy activities in a senior capacity. This CMI qualification has been developed in cooperation with the Institute of Consulting (IC). Achieving the CMI Level 7 Diploma in Professional Consulting qualification will enable you to develop your strategic consulting skills, including but not limited to organisational structure and culture, entry and diagnosis, communicating strategies for consulting and group dynamics, facilitating skills, etc. This course is aimed at practising or aspiring Senior Management Consultants wishing to formalise or develop their learning. Key Benefits For learners: Develop strategic skills with consulting, such as organisational structure and culture Develop group dynamics Facilitating skills Develop your skills in one of seven core professional consulting subjects Provide tools and techniques for effective consulting For Organisation: Effectively communicating the core strategies for consulting Key Highlights Do you perceive yourself to be a successful Senior Professional Consultant? The CMI Level 7 Professional Consulting offered by the School of Business and Technology London is the ideal starting point for your career journey. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our CMI-approved tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide you with comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways The CMI Level 7 Professional Consulting can open many career pathways including, but not limited to: Senior Management Consultant, with an estimated salary of £89,974 per annum Management Consultant, with an estimated salary of £85,000 per annum Senior Professional Consultant, with an estimated salary of £62,441 per annum About Awarding Body Chartered Management Institute established over 60 years ago as the British Institute of Management back then; it has developed the UK's very first diploma in management studies. In the years that followed CMI has consistently been at the forefront of all aspects of management and leadership. Today CMI is the only chartered professional awarding body committed to offering the highest standards in management and leadership excellence. Presently over 100,000 managers use its unique services daily. CMI qualifications aim for managers and leaders at any level, and it remains the only Awarding Body which can award Chartered Manager status - the ultimate management accolade. Employers highly value the qualifications awarded by CMI, and boost your career prospects. What is included? Learn 100% online at your own pace Dedicated support from expert tutors Dedicated Support Desk Portal: You can raise queries, request tutor support and ask for a call back whenever you need guidance and assistance. Elevate Knowledge: Your tutors will provide formative assessment feedback for each module, helping you improve your achievements throughout the program Schedule online personal tutor meetings whenever you want, which will help you get the most out of your studies and provide guidance, support and encouragement 12 months support period 24-hour access to the online learning platform 'MyLearnDirect' Schedule live online classes for each module at your convenience. (Blended learning only) Quality learning resources and study guides developed by CMI-approved tutors. All assessment materials are conveniently accessible through the online learning platform 'MyLearnDirect' Induction: We offer online and flexible learning induction to help you settle in and prepare for your online studies Access to CMI Management Direct. It has 100,000s of reliable and validated management and leadership resources, including company and industry reports, videos, checklists, E-books, and journals. You have access to CMI Membership and Support for the duration of your study. Assessment For each module you study, you will complete a written assignment of 4000 to 4500 words and submit it online at your MyLearnDirect learning portal. The submitted assignments will be assessed by your CMI-approved tutor. Entry Requirements This course is designed for practising or aspiring senior management consultants who want to formalise and develop their learning and build a wide range of skills and knowledge to succeed and progress in professional consulting. To be eligible for this course, you must: Be 21 years of age and over Have considerable work experience as a consultant in any sector or similar job role Possess the ability to complete the Level 7 Qualification Our friendly admissions advisors will provide the best advice, considering your needs and goals. Progression IC and CMI recommend progression once completing the Professional Consulting qualifications would be to progress onto: CMI Level 7 Qualifications in Strategic Management and Leadership Why gain a CMI Qualification? The CMI Level 7 in Professional Consulting qualifications have been developed after extensive research to ensure the qualifications reflect the tasks and activities of managers in professional consulting roles in the workplace. With this course, you can develop your skills in one of seven core professional consulting subjects and learn the tools and techniques for effective consulting. We have a range of units available, and you can select the units depending on your career goals and progression. Once you complete this CMI Level 7 course, you will have the professionalism to deliver impact, behave ethically and demonstrate a commitment to continual learning and development. CMI graduates achieve remarkable things: 72% agree that their CMI qualification gave them a competitive edge in the job application process. 89% agree they use the skills learnt on their accredited qualification in their current role. 88% agree that the accredited qualification gave them good career prospects. Recent CMI graduates earn a median of 28k compared to just 21k for a typical business studies graduate. Employers highly value the qualifications awarded by CMI, and over 80% of managers agree that a CMI qualification is essential to becoming a professional manager. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Principles of professional consulting Reference No : CMI 720 Credit : 10 || TQT : 100 LEARNING OUTCOME 1. Understand the context and principles which underpin professional consulting. 2. Understand the impact of ethics, CSR and sustainability in professional consulting. UNIT2- Leadership in professional consulting Reference No : CMI 721 Credit : 9 || TQT : 90 LEARNING OUTCOME 1. Understand the role of leadership in professional consulting 2. Understand strategies for optimising the way people are developed and led. UNIT3- Practice of professional consulting Reference No : CMI 722 Credit : 10 || TQT : 100 LEARNING OUTCOME 1. Understand the process for client-centric professional consulting. 2. Understand the practice of professional consulting. UNIT4- Leading innovation and change through professional consulting Reference No : CMI 723 Credit : 9 || TQT : 90 LEARNING OUTCOME 1. Understand creative, contemporary and traditional approaches to innovation and change. 2. Know how to develop strategy to lead and manage change through professional consulting. UNIT5- Personal and professional development for professional consultants Reference No : CMI 724 Credit : 7 || TQT : 70 LEARNING OUTCOME 1. Understand the factors which influence personal and professional development. 2. Know how to improve consulting capability through personal and professional development. UNIT6- Professional Consulting Expertise Reference No : CMI 725 Credit : 7 || TQT : 70 LEARNING OUTCOME 1. Be able to evidence professional consulting expertise. 2. Know how to develop a proposition to engage with an organisation in a consulting capacity. UNIT7- Delivering client requirements through professional consulting Reference No : CMI 726 Credit : 10 || TQT : 100 LEARNING OUTCOME 1. Be able to deliver client requirements through professional consulting. 2. Be able to reflect on the delivery and impact of professional consulting. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. Management Direct As part of the program, you will get access to CMI Management Direct, which provides a rich foundation of management and resource for students. The Management Direct is packed with content, including: E-Books Articles Leader videos Idea for leaders Models and so much more... How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.
Description: Customer relationship management refers to the set of practices, methods, strategies, and technologies used by businesses to manage customer's relations. This is important since customers are important for the success of the business. If you want to learn how to efficiently communicate with their customer, clients to understand their demands and needs, then you need to acquire customer relations skills. You could learn this through formal education or register through a course like this one. In this course you will learn the necessary skills, knowledge and information of Customer Relationship Management. Who is the course for? Business professionals who want to understand the importance of customer relationship People who are interested in learning more about customer relationship management Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of applying for NUS Extra Discount Card; 24/7 student support via email. Career Path: The Advanced Professional Diploma in Customer Relationship Management course is a useful qualification to possess, and would be beneficial for the following careers: Call Center Agent Concierge Client Relations Associate Customer Service Representative Front Desk Associate/Receptionist Member Service Specialist Patient Care Coordinator. Relationship with Customers Good Customer Relationship - Why is it Important? FREE 01:00:00 Understanding Your Customers FREE 01:00:00 How to Calculate Customer's Lifetime Value 00:30:00 How to Keep Your Customers Happy? 01:00:00 How to Get Your Customers to Say 'Wow!' 01:00:00 Proven Methods of Customer Retention 01:00:00 The Art of Customer Follow-up 01:00:00 Loyalty Marketing Program 00:30:00 Promotional Items to Enhance Customer Relations 01:00:00 Handling Customer's Complaints 01:00:00 How to Deal with Difficult Customers 00:30:00 Introducing the Seven Deadly Sins of Customer Service! 01:00:00 Customer Relationship Management (CRM) Software - The Benefits 01:00:00 Choosing a CRM Program 00:30:00 Customer Service over the Phone 01:00:00 Customer Relations and Dealing Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Mock Exam Mock Exam- Advanced Professional Diploma in Customer Relationship Management 00:30:00 Final Exam Final Exam- Advanced Professional Diploma in Customer Relationship Management 00:30:00