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23466 Management courses in Formby delivered On Demand

Complaints Handling for Customer Care

4.3(43)

By John Academy

Master the art of Complaints Handling for Customer Care with our comprehensive course. Elevate customer satisfaction by building trust, enhancing communication skills, and implementing customer-centric strategies. Explore advanced technologies in customer service and equip yourself to proactively prevent complaints. Join now to transform challenges into opportunities, fostering lasting relationships and contributing to the success of your organization.

Complaints Handling for Customer Care
Delivered Online On Demand2 hours
£23.99

Learning Disability Nursing Training - CPD Approved

4.5(3)

By Studyhub UK

The 'Learning Disability Nursing Training' course offers comprehensive training in the field of learning disability nursing, covering essential topics such as mental health, psychosocial interventions, care planning, and nursing models. Participants will gain the necessary skills and knowledge to provide holistic care and support for individuals with learning disabilities across their lifespan. Learning Outcomes: Understand the relationship between learning disability and mental health and its impact on individuals. Explore the role and responsibilities of learning disability nurses in providing specialized care and support. Gain knowledge of psychosocial interventions and psychodynamic approaches used in learning disability nursing. Develop a comprehensive understanding of learning disability nursing throughout different stages of an individual's life. Identify the role of learning disability nurses in promoting health and well-being for people with learning disabilities. Learn effective care planning strategies in mental health settings for individuals with learning disabilities. Familiarize with various nursing models and behavioral interventions applicable to learning disability nursing. Discuss the future prospects and trends in learning disability nursing. Why buy this Learning Disability Nursing Training - CPD Approved? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Learning Disability Nursing Training - CPD Approved you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Learning Disability Nursing Training - CPD Approved does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Prerequisites This Learning Disability Nursing Training - CPD Approved was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Learning Disability Nursing Training - CPD Approved is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Learning Disability Nursing Training - CPD Approved Module 01: Learning Disability and Mental Health 00:30:00 Module 02: Learning Disability Nursing 00:30:00 Module 03: Psychosocial Interventions 00:30:00 Module 04: Psychodynamic Approaches 00:30:00 Module 05: Learning Disability Nursing Throughout the Lifespan 01:00:00 Module 06: Role of the Learning Disability Nurse in Promoting Health and Well-Being 01:00:00 Module 07: Care Planning in Mental Health Settings 00:30:00 Module 08: Nursing Models and Behavioural Interventions 00:30:00 Module 09: The Future of Learning Disability Nursing 00:30:00 Module 10: Future Spheres of Practice for Learning Disability Nursing 00:30:00 Mock Exam Mock Exam- Learning Disability Nursing Training - CPD Approved 00:20:00 Final Exam Final Exam- Learning Disability Nursing Training - CPD Approved 00:20:00

Learning Disability Nursing Training - CPD Approved
Delivered Online On Demand6 hours 40 minutes
£10.99

International Development Studies Course

4.5(3)

By Studyhub UK

Embarking on the 'International Development Studies Course' is akin to embarking on a grand journey through the intricate maze of global progression. At its core, this course provides a comprehensive dissection of the myriad concepts that constitute the realm of international development. From the foundational theories that underpin development to the influential actors, economic strategies, social dimensions, and the ever-crucial element of environmental sustainability, every module is meticulously curated. Furthermore, the course doesn't shy away from exploring the multifaceted relationship between globalisation, ethical considerations, and the pressing issue of inequality. Learning Outcomes Comprehend the fundamental theories and concepts that drive international development. Identify key players and institutions influencing global developmental trajectories. Evaluate economic strategies and their implications in the global developmental context. Understand the social, political, and governance aspects pivotal to development agendas. Analyse the implications of globalisation, ethical dilemmas, and disparities in the world of development. Why buy this International Development Studies Course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this International Development Studies Course for? Individuals keen on understanding global growth paradigms and their complexities. Those with an academic or professional interest in economics, politics, and social studies. Aspiring researchers and academics focused on development studies. Policy makers and strategists aiming to influence global developmental agendas. Environmental enthusiasts wishing to understand sustainability within the developmental framework. Career path Development Researcher: £30,000 - £45,000 Policy Analyst: £35,000 - £50,000 Sustainability Advisor: £40,000 - £60,000 Globalisation Specialist: £45,000 - £65,000 Governance Consultant: £50,000 - £70,000 International Development Consultant: £55,000 - £75,000 Prerequisites This International Development Studies Course does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Understanding Development Concepts Understanding Development Concepts 00:20:00 Module 02: Actors and Institutions in International Development Actors and Institutions in International Development 00:22:00 Module 03: Economic Approaches to Development Economic Approaches to Development 00:19:00 Module 04: Social Dimensions of Development Social Dimensions of Development 00:20:00 Module 05: Political and Governance Perspectives Political and Governance Perspectives 00:21:00 Module 06: Environmental Sustainability and Development Environmental Sustainability and Development 00:22:00 Module 07: Globalisation, Inequality, and Development Ethics Globalisation, Inequality, and Development Ethics 00:22:00

International Development Studies Course
Delivered Online On Demand2 hours 26 minutes
£10.99

Banksman Approved Online Training

By Twig Services Ltd

Banksman Approved Online Training

Banksman Approved Online Training
Delivered Online On Demand35 minutes
£29

Web Development Training

4.7(47)

By Academy for Health and Fitness

>> Deal Price is Active Now! Offer Ends Soon, Hurry Up!! << Are you looking to improve your current abilities or make a career move? Our unique Web Development Course might help you get there! Expand your expertise with high-quality training - study the Web Development and get an expertly designed, great value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Web Development online training course. The Web Development course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the course, you will receive an instant e-certificate as proof of the comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enroling on this course. Enroling on the Web Development course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the Web Development program. Take a step toward a brighter future! Why Prefer this Web Development Course? Opportunity to earn a certificate accredited by CPD . Get a free student ID card! (£10 postal charges will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. *** Course Curriculum *** Here are the topics you will cover on the Web Development Course: Module 01: Get Started Module 02: Beyond the Basic Structure Module 03: Share Content Across Pages Module 04: Professional-Grade Touches Assessment Process Once you have completed all the Web Development course modules, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the Web Development course. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Web Development has been professionally-designed for motivated learners who are looking to add a new skill to their CV and stand head and shoulders above the competition. Learn the latest industry-specific information with the Web Development. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this course, you are to start your career or begin the next phase of your career. Certificates Certificate Accredited by CPD Digital certificate - £10 Certificate Accredited by CPD Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Web Development Training
Delivered Online On Demand3 hours
£12

Professional Certificate Course in The Pricing Practices and Market Failure in London 2024

4.9(261)

By Metropolitan School of Business & Management UK

The Pricing Practices and Market Failure course aims to provide students with an understanding of the role of prices in market economies and how pricing practices can contribute to market failure. The course examines the various factors that influence pricing decisions, such as market structure, consumer behaviour, and government policies.After the successful completion of the course, you will be able to: Understand Price Discrimination & International Price Discrimination. Understand Transfer Pricing & Pricing in Practice Cost-Plus Pricing. Explore Different types of Pricing in Practice. Understand Capital Budgeting. Understand how to Evaluate Investment Projects. Understand Market failure and regulation. Understand Risk Analysis. The course examines the various factors influencing pricing decisions, such as market structure, consumer behaviour, and government policies. Students will learn about different pricing strategies, including price discrimination, bundling, and dynamic pricing, and their implications for market outcomes. The course also covers the concept of market failure and the various market failures, including externalities, public goods, and asymmetric information. The course examines the various factors that influence pricing decisions, such as market structure, consumer behavior, and government policies. Students will learn about different pricing strategies, including price discrimination, bundling, and dynamic pricing, and their implications for market outcomes. The course also covers the concept of market failure and the various types of market failures, including externalities, public goods, and asymmetric information. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Pricing Practices and Market Failure Self-paced pre-recorded learning content on this topic. The Pricing Practices and Market Failure Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Pricing Manager Marketing Analyst Sales Manager Product Manager Business Consultant Economist Financial Analyst Market Research Analyst CEO, Director, Manager, Supervisor Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Professional Certificate Course in The Pricing Practices and Market Failure in London 2024
Delivered Online On Demand14 days
£31

Child Development, Psychology and Playwork Course

5.0(14)

By Training Express

Understanding how children think, feel, and grow is key to shaping environments that support their emotional and cognitive wellbeing. This course brings together child psychology, development theory, and playwork principles to explore how children learn, behave, and interact from infancy through to adolescence. It’s designed for those who want to explore the connection between emotional development and structured play, and how these elements influence behaviour and learning. Split into two detailed sections, the course first explores child psychology and development—highlighting emotional, physical, and cognitive growth. The second part delves into child playwork, where the role of play in development is examined through both psychological and social lenses. Whether you're pursuing a role in education, care, or community-based settings, this course offers clear, thoughtful insights into how to support children in meaningful ways. It’s flexible, engaging, and built entirely for online learning—giving you the freedom to explore each module at your own pace, from wherever you are. Key Features of Child Development, Psychology and Playwork Bundle CPD Accredited Child Development, Psychology and Playwork Course Instant PDF certificate Fully online, interactive Child Development, Psychology and Playworkcourse Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this Child Development, Psychology and Playwork Bundle course to excel! To become successful in your profession, you must have a specific set of Child Development, Psychology and Playwork skills to succeed in today's competitive world. In this in-depth Child Development, Psychology and Playworktraining course, you will develop the most in-demand Child Development, Psychology and Playwork skills to kickstart your career, as well as upgrade your existing knowledge & skills. Child Development, Psychology and Playwork Curriculum Course 01: Child Psychology & Development Course 02: Child Playwork Accreditation This Child Development, Psychology and Playwork bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Child Development, Psychology and Playwork course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 20 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Child Development, Psychology and Playwork basics. Requirements No prior degree or experience is required to enrol in this course. Career path This Child Development, Psychology and Playwork Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

Child Development, Psychology and Playwork Course
Delivered Online On Demand1 hour
£14

Level 1 First Award in Children's Play Learning and Development - CPD Certified

By Wise Campus

Level 1 First Award in Children's Play Learning and Development Do you intend to work in the field of early childhood education? The goal of this Level 1 First Award in Children's Play Learning and Development course provide practical skills required for working with children. This Level 1 First Award in Children's Play Learning and Development course describes the patterns of child development. Also, this Level 1 First Award in Children's Play Learning and Development course teaches how to promote children’s development through playing. Our Level 1 First Award in Children's Play Learning and Development course is perfect for learning about the principles of Early Years Practice. Enrol this Level 1 First Award in Children's Play Learning and Development course to establish a solid foundation in children’s play learning and development! Learning Outcomes Of Level 1 First Award In Children’s Play Learning And Development After completing the training learner will know about: Growth and development comprehension through this Level 1 First Award in Children's Play Learning and Development course. This Level 1 First Award in Children's Play Learning and Development course explains how to do children’s development through playing. The key person approach to child development has several advantages described in this Level 1 First Award in Children's Play Learning and Development course. You will know what the duties associated with the key person’s role by the Level 1 First Award in Children's Play Learning and Development course. Special Offers of this Level 1 First Award in Children's Play Learning and Development Course This Level 1 First Award in Children's Play Learning and Development Course includes a FREE PDF Certificate Lifetime access to this Level 1 First Award in Children's Play Learning and Development Course Instant access to this Level 1 First Award in Children's Play Learning and Development Course Get FREE Tutor Support to this Level 1 First Award in Children's Play Learning and Development Course Level 1 First Award in Children's Play Learning and Development Unlock the essentials of early childhood development with our Level 1 First Award in Children's Play Learning and Development course. This course provides a comprehensive understanding of the patterns of child development, ensuring you're well-equipped to support children's growth. Through the Level 1 First Award in Children's Play Learning and Development, you'll discover how play is a vital tool for promoting children's development. Ideal for those eager to learn the principles of Early Years Practice, this Level 1 First Award in Children's Play Learning and Development course prepares you to foster a positive and nurturing environment for young learners. Who is this course for? Level 1 First Award in Children's Play Learning and Development Anyone can join this Level 1 First Award in Children's Play Learning and Development course. Requirements Level 1 First Award in Children's Play Learning and Development To enrol in this Level 1 First Award in Children's Development Course, students must fulfil the following requirements. To join in our Level 1 First Award in Children's Development Course, you must have a strong command of the English language. To successfully complete our First Award in Children's Development Course, you must be vivacious and self driven. To complete our First Award in Children's Development Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this First Award in Children's Development Course. Career path Level 1 First Award in Children's Play Learning and Development Enrolling in this Level 1 First Award in Children's Play Learning and Development course can improve your resume and lead to many new career opportunities.

Level 1 First Award in Children's Play Learning and Development - CPD Certified
Delivered Online On Demand24 minutes
£12

Anti-Bullying Awareness Course

By Compete High

Anti Bullying awareness is a topic that is very important to grasp in the current work culture of the UK. Whether it be an educational institution or a large firm, anti bullying awareness is important to ensure that you are complying with the regulations of your workplace.

Anti-Bullying Awareness Course
Delivered Online On Demand17 hours
£5

Call Centre & Customer Service Training

5.0(5)

By Online Training Academy

Our extensive Call Centre & Customer Service Training course will help your call center workforce reach its full potential. Our 10-module programme covers all the essentials for providing great customer service, from learning the fundamentals to honing communication skills and creating goals. Develop your questioning skills, master phone etiquette, and improve your public speaking abilities. Equip yourself with the instruments required to succeed in the fast-paced field of customer service with an emphasis on pragmatism and benchmarking. Become a light of excellence for your call center by partnering with us. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access Throughout this course, participants will first gain an understanding of the core competencies and knowledge required for work in contact centres and customer service. The nuances of phone etiquette will then be covered in detail, enabling them to speak with professionalism and effectiveness when on the phone. Learners will explore different types of questions and how to respond to them appropriately, enhancing their ability to assist customers efficiently. They'll also learn techniques to speak confidently and skillfully, aiming to provide stellar customer service experiences. The curriculum emphasises key steps in handling customer interactions, setting achievable goals, and effectively closing conversations. Learners will gain insights into benchmarking performance and utilising various tools to support their customer service efforts effectively. Overall, this curriculum equips learners with the essential skills and knowledge needed to excel in call centre and customer service roles. Course Curriculum: Module 01: The Basics (I) Module 02: The Basics (II) Module 03: Phone Etiquette Module 04: Types of Questions Module 05: Speaking Like a Star Module 06: Key Steps Module 07: Goal Setting Module 08: Closing Module 09: Benchmarking Module 10: Tools Learning Outcomes: Understand fundamental principles of call centre and customer service operations. Master phone etiquette for effective communication in customer interactions. Develop skills to handle various types of customer inquiries confidently. Enhance verbal communication techniques to engage and assist customers effectively. Implement key steps and strategies to achieve customer service goals. Utilise benchmarking and tools for continuous improvement in service quality. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring for customer service or call centre roles. Professionals seeking to enhance customer communication and service skills. Job seekers aiming for entry-level positions in customer support. Anyone interested in understanding call centre operations and customer service. Individuals aiming to improve their communication skills in service-oriented roles. Career path Customer Service Representative Call Centre Operator Customer Support Assistant Helpdesk Support Agent Client Relationship Manager Sales Support Executive Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Call Centre & Customer Service Training
Delivered Online On Demand1 hour 54 minutes
£10