23027 Management courses in Bootle delivered On Demand

Embark on a transformative journey through the intricate world of contract management with our 'Contract Management Certification' course. Picture yourself navigating the complexities of contracts with ease and expertise, emerging as a key player in your organisation's success. In this course, we unravel the layers of contract lifecycle management, blending theory with real-world applications. You will gain insights into the pivotal role of a contracts manager, understanding the nuances of English contract law, and mastering the skills necessary for effective contract management. This course isn't just about learning; it's about becoming a cornerstone in any project, adept in handling contract manager jobs and project manager contract jobs with finesse. Learning Outcomes of Contract Management Certification: Acquire comprehensive knowledge of contract management principles and their application in real-world scenarios. Understand the stages of contract lifecycle management, enhancing efficiency in managing contracts. Develop skills to negotiate, modify, and manage contracts effectively, ensuring legal and operational compliance. Gain expertise in identifying and mitigating risks, resolving disputes, and fostering strong supplier relationships. Learn to evaluate contract management processes and implement Key Performance Indicators (KPIs) for continuous improvement. Why buy this Contract Management Certification? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Certification After studying the course materials of the Contract Management Certification you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Contract Management Certification course for? This Contract Management Certification does not require Individuals aspiring to become contract managers or project managers with a focus on contract management. Professionals seeking to enhance their understanding of English contract law and contract classifications. Those interested in developing strategic negotiation and contract modification skills. Managers looking to improve contract management planning and efficiency in their organisations. Career seekers desiring to explore the diverse opportunities within contract management roles. to have any prior qualifications or experience. You can just enrol and start learning. Prerequisites This Contract Management Certification was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Contracts Manager: £40,000 - £60,000 per annum Contract Manager: £35,000 - £55,000 per annum Project Manager (Contract-based): £45,000 - £70,000 per annum Legal Advisor (Contract Specialist): £50,000 - £75,000 per annum Procurement Manager (Contract Focus): £40,000 - £65,000 per annum Business Development Manager (Contract Negotiation): £45,000 - £70,000 per annum Course Curriculum Contract Management Certification Module 01: Introduction to Contract Management 00:10:00 Module 02: Contract Lifecycle - Understanding The Stages 00:10:00 Module 03: Contract Manager's Roles, Responsibilities & Career Opportunities 00:10:00 Module 04: Principles of English Contract Law 00:15:00 Module 05: Classification of Contracts 00:10:00 Module 06: Case Study on Contract Management 00:05:00 Module 07: Contract Management Plan & Efficiency 00:05:00 Module 08: Risks, Disputes & Supplier Relation In Contract Management 00:10:00 Module 09: Negotiation, Variation & Changes in Contract Management 00:10:00 Module 10: Contract Management Process Evaluation & KPI 00:10:00 Module 11: Contract Review, Challenges and Future 00:10:00 Mock Exam Mock Exam - Contract Management Certification 00:20:00 Final Exam Final Exam - Contract Management Certification 00:20:00

VPMMA: Building Our Future Project Management Workforce A tremendous project management talent pool exists but is unknown to many: Since every mission or exercise a military leader is tasked with is a temporary endeavor expected to produce unique goods, services or results, this means they have a significant amount of project management experience.An estimated 58% of the 250,000 service members that transition back into the civilian workforce each year are military leaders, i.e. high enough rank to be consistently tasked with projects, meaning we could consider an additional 145,000 experienced individuals a year for our project management roles! However, these PM candidates lack context about the civilian project environment, which presents a unique opportunity for mentorship, professional development and placement of these talented, experienced, proven project managers.Since January 2018, a collaboration between two project management companies has matched experienced PMs from industry with Military and Veteran PMs entering the profession, with astounding results! In just over a year, the Veteran Project Manager Mentor Alliance (VPMMA) has attracted 200+ participants across 29 states and 5 countries, and built partnerships with industry leading organizations such as Arizona State University, International Institute for Learning, Sensei Project Solutions and PM Master Prep.

Discover the secrets to success in the real estate industry with our exclusive Real Estate Investor, Property Management & Mortgage Advisor - 3 QLS Bundle. This comprehensive bundle offers a unique opportunity to enhance your knowledge and expertise in the field with three QLS-endorsed courses and five relevant CPD QS-accredited courses. With our QLS-endorsed courses, you'll receive a prestigious hardcopy certificate, validating your achievements and demonstrating your commitment to professional development. Gain a solid foundation in real estate investment strategies, master the essentials of property management, and unlock advanced techniques in property development. These courses are designed to equip you with the knowledge needed to navigate the complex world of real estate with confidence. In addition to the QLS-endorsed courses, our bundle includes five relevant CPD QS-accredited courses, further expanding your expertise. Dive into the intricacies of mortgage advising, understand property law and taxation, explore the essentials of conveyancing, delve into the world of social housing and tenant management, and gain insights into the nuances of contracts law in the UK. These courses provide a comprehensive understanding of the legal and financial aspects of the real estate industry. Don't miss this incredible opportunity to level up your real estate career. Enroll in our Real Estate Investor, Property Management & Mortgage Advisor - 3 QLS Bundle today and gain the knowledge and credentials necessary to excel in the industry. Key Features of the Real Estate Investor, Property Management & Mortgage Advisor- 3 QLS Bundle Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Real Estate Investor, Property Management & Mortgage advisor- 3 QLS Bundle bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Real Estate Investor Training QLS Course 02: Diploma in Basic Real Estate Agents Training at QLS Level 5 QLS Course 03: Advanced Property Development Training 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Mortgage Advisor Course 02: Property Law and Taxation Course 03: Conveyancing Course 04: Social Housing and Tenant Management Course 05: Contracts Law UK In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Real Estate Investor, Property Management & Mortgage advisor- 3 QLS Bundle courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes: Master the fundamentals of real estate investment strategies. Understand the essential principles of property management. Gain advanced insights into property development techniques. Acquire in-depth knowledge of mortgage advising in the real estate industry. Comprehend the legal and taxation aspects of property transactions. Navigate the intricacies of conveyancing in real estate deals. Develop expertise in social housing and tenant management. Unleash your potential in the real estate industry with our comprehensive Real Estate Investor, Property Management & Mortgage Advisor - 3 QLS Bundle. This carefully curated bundle combines three QLS-endorsed courses and five relevant CPD QS-accredited courses, offering a wealth of knowledge and expertise in the field. From real estate investment strategies to property management essentials and advanced property development techniques, this bundle equips you with the skills necessary to excel in the industry. Gain a thorough understanding of mortgage advising, property law and taxation, conveyancing, social housing, tenant management, and contracts law in the UK. Enroll today and embark on a journey towards a successful career in real estate. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring real estate investors seeking comprehensive knowledge. Professionals in property management looking to enhance their skills. Individuals interested in advancing their career as mortgage advisors. Lawyers and legal professionals specializing in real estate transactions. Career path Real Estate Investor: £30,000 - £100,000 per year Property Manager: £25,000 - £50,000 per year Mortgage Advisor: £20,000 - £60,000 per year Conveyancer: £25,000 - £50,000 per year Social Housing Officer: £20,000 - £40,000 per year Contracts Lawyer: £40,000 - £100,000 per year Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

From this course, you will learn project management methods from start to finish, acquiring the skills and knowledge needed to plan, execute, monitor and deliver projects with excellence. You will discover essential project management tools that enable you to achieve project goals on time. This Course At A Glance Accredited by CPD UK Endorsed by Quality Licence Scheme Understand the fundamentals of the project charter Recognise the purpose and importance of the project charter Gain knowledge about the breakdown of the template Know how to write problem statements and goal statements Identify the role and scope of the project charter Project Management Training Course - Launch a Successful Project Overview This Project Management Training Course is ideal for people looking to gain project management skills as well as project managers, portfolio managers and project charter specialists who want to renew their credentials and develop their project management expertise. This course will guide you through the fundamental concept of a project charter, and its purpose, and offer advice on how to create a spectacular project charter of your own. You will gain a complete understanding of the breakdown of the template, as well as design and learn about the project statement and goal statement. You will also learn about the role of the project charter in the procedures of project management and project portfolio construction. Upon successful completion of this Project Management Training Course, you will gain the project charter skills and knowledge required to launch a successful project. Who should take this course? This Project Management Training Course is primarily aimed at: Project managers Team leaders Portfolio manager Project team members Aspiring project managers Project charter specialists Beginners in project management However, this course is not restricted to any single profession or field of work. This course can also benefit anyone who wants to learn more about project management in order to handle and launch their own projects. Entry Requirements There are no academic entry requirements for this Project Management Training Course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This Project Management Training Course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Course Curriculum Introduction Introduction Purpose of the Course The Fundamentals of Project Charter What is a Project Charter What is the Purpose of a Project Charter The Importance of a Project Charter Project Charter Template Breakdown Scenario Project Name Problem Statement Business Case Goal Statement Scope Roles Timeline Close Out Review of Key Learnings Hints and Tips Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees.     Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35.   FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Level 5 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 150 CPD Points | Lifetime Access

The administration and management of business generally involve the performance of business operations and appropriate decision making, leading the people of the organization and other requisite resources to achieve the organizational goals. The Business Administration and Management course focuses on giving you the relevant knowledge and information about management, its properties, characteristics, laws, and principles. You will also learn about the components of the business, and understand the importance of decision making and leadership skills. Additionally, learn the basics of payroll and how to handle it efficiently throughout the course. Who is this Course for? Business Administration and Management is perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Business Administration What is Business Administration? 00:30:00 Business and Organisations 00:15:00 Management of Business 00:30:00 Business Organization Perspectives 00:30:00 Decision Making 00:30:00 Approaches to Leadership 00:30:00 Management Management 00:30:00 Definition of Management 00:30:00 Characteristics of Management 00:30:00 Management Functions/Process of Management 00:30:00 Nature of Management 00:30:00 Levels of Management 00:30:00 Characteristics of Professional Managers 00:30:00 Principles of Management 00:30:00 Managing Payroll What Is Payroll? 00:30:00 Principles Of Payroll Systems 01:00:00 Confidentiality And Security Of Information 00:30:00 Effective Payroll Processing 01:00:00 Increasing Payroll Efficiency 01:00:00 Risk Management in Payroll 00:30:00 Time Management 00:30:00 Personnel Filing 00:30:00 When Workers Leave Employment 01:00:00 Hiring Employees 00:30:00 Paye and Payroll for Employers 01:00:00 Tell HMRC about a New Employee 01:00:00 Net And Gross Pay 00:30:00 Statutory Sick Pay 00:30:00 Minimum Wage for Different types of Work 01:00:00 Mock Exam Mock Exam- Business Administration and Management 00:30:00 Final Exam Final Exam- Business Administration and Management 00:30:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Tired of searching and accumulating all the relevant courses for this specific field? It takes a substantial amount of your time and, more importantly, costs you a fortune! Well, we have just come up with the ultimate solution for you by giving this all-inclusive Construction Management: Surveying, Cost Estimation & Safety mega bundle. This 40 courses mega bundle keeps you up-to-date in this field and takes you one step ahead of others. Keeping in mind the latest advancements in this ever-emerging sector, the Construction Management: Surveying, Cost Estimation & Safety bundle covers all the state-of-the-art tools and techniques required to become a competent worker in this area. You will encounter specific courses relevant to the sector. We take you from the most introductory fundamentals to advance knowledge in a step-by-step manner. In addition, the Construction Management: Surveying, Cost Estimation & Safety bundle also consists of courses related to some soft skills that you will need to succeed in any industry or job sector. This Construction Management: Surveying, Cost Estimation & Safety Bundle consists of the following premium courses: Course 01: Quantity Surveying Course 02: Surveying Basics Course 03: Building Surveying Course 04: Land Surveying and Cost Estimation Course 05: Residential Surveyor Course 06: Site Management Safety Training Scheme Course 07: CDM Regulations Course 08: Construction Project Management Course 09: Construction Industry Scheme (CIS) Course 10: Construction Management Level 3 Course 11: Site Safety Plus Course 12: Environmental Engineering Course 13: Advanced Electrical Safety Course 14: Operations and Supply Chain Management Course 15: CSCS Health and Safety in a Construction Environment (Leading to CSCS Green Card) Course 16: Construction Risk Assessment Course 17: Emergency First Aid at Work (EFAW) Course 18: Environmental Health Course 19: Abrasive Wheels Course 20: Gas Safety Course 21: Asbestos Surveying Course 22: COSHH Awareness Course 23: Purchasing and Procurement Diploma Course 24: Noise and Hearing Protection Course 25: PUWER Course 26: Fire Safety Course 27: LOLER Regulations and LOLER Inspection Training Course 28: Manual Handling Interactive Training Course 29: Supervisor Training Course 30: Logistic Maangement Moreover, this bundles include 10 career-focused courses: Course 01: Career Development Plan Fundamentals Course 02: CV Writing and Job Searching Course 03: Interview Skills: Ace the Interview Course 04: Video Job Interview for Job Seekers Course 05: Create a Professional LinkedIn Profile Course 06: Business English Perfection Course Course 07: Networking Skills for Personal Success Course 08: Boost Your Confidence and Self-Esteem Course 09: Public Speaking Training Course 10: Learn to Fight Procrastination Our cutting-edge learning package offers top-notch digital aid and first-rate tutor support. You will acquire the crucial hard and soft skills needed for career advancement because this bundle has been thoroughly examined and is career-friendly. So don't overthink! Enrol today. Learning Outcomes This unique Construction Management: Surveying, Cost Estimation & Safety mega bundle will help you to- Quench your thirst for knowledge Be up-to-date about the latest advancements Achieve your dream career goal in this sector Know the applicable rules and regulations needed for a professional in this area Acquire some valuable knowledge related to Construction Management: Surveying, Cost Estimation & Safety to uplift your morale The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Certificate: PDF Certificate: Free for all 40 courses Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 400 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Construction Management: Surveying, Cost Estimation & Safety bundle is designed to assist anyone with a curious mind, anyone looking to boost their CVs or individuals looking to upgrade their career to the next level can also benefit from the learning materials. Requirements The courses in this bundle has been designed to be fully compatible with tablets and smartphones. Career path This Construction Management: Surveying, Cost Estimation & Safety bundle will give you an edge over other competitors and will open the doors for you to a plethora of career opportunities. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Quantity Surveying) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Elevate your expertise in the dynamic world of event management with the course 'Conference and Banqueting Management.' This specialised programme offers an immersive experience into the facets of hospitality management, beginning with an introduction that lays a strong foundation in the sector. Progressing through the modules, you'll gain a comprehensive understanding of the hotel industry, setting the stage for a deeper exploration into various event types. The course is designed to not only impart theoretical knowledge but to also cultivate practical skills essential for successful event management. Delve into the creative process with a module on brainstorming, essential for planning standout events. Learn about the different entertainment options available and understand the critical roles of support and technical staff in making an event successful. The curriculum also covers the importance of choosing the right vendors, finalizing event plans, and managing administrative tasks efficiently. As you advance, you'll learn how to get organized and handle post-event activities, including measuring customer satisfaction. This course is a comprehensive guide for those aspiring to excel in the fast-paced, exhilarating field of conference and banqueting management, offering insights and skills that are immediately applicable in real-world scenarios. Learning Outcomes Understand the fundamentals of hospitality and hotel industry management. Gain insights into planning and executing various types of events. Develop skills in brainstorming and selecting appropriate entertainment for events. Acquire knowledge in managing support, technical staff, and vendors for events. Learn effective organizational and customer satisfaction assessment techniques. Why choose this Conference and Banqueting Management course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Conference and Banqueting Management course for? Aspiring event managers seeking industry-specific knowledge. Hospitality professionals aiming to expand their skills in event management. Individuals interested in a career in conference and banqueting management. Entrepreneurs planning to start an event management business. Hotel and banquet staff looking to advance their career in management roles. Career path Event Manager: £25,000 - £40,000 Hospitality Manager: £22,000 - £35,000 Conference Coordinator: £20,000 - £32,000 Banquet Manager: £24,000 - £38,000 Vendor Relations Manager: £23,000 - £37,000 Customer Satisfaction Analyst: £21,000 - £34,000 Prerequisites This Conference and Banqueting Management does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Conference and Banqueting Management Module 01: Introduction to Hospitality Management 00:21:00 Module 02: An Overview of Hotel Industry 00:16:00 Module 03: Types of Events 00:08:00 Module 04: Brainstorming 00:07:00 Module 05: Types of Entertainment 00:08:00 Module 06: Support Staff 00:06:00 Module 07: Technical Staff 00:06:00 Module 08: Vendors 00:06:00 Module 09: Finalize the Plan 00:06:00 Module 10: Administrative Tasks 00:06:00 Module 11: Get Organized 00:06:00 Module 12: Post Event Activities 00:06:00 Module 13: Customer Satisfaction 00:21:00

Retail management plays a pivotal role in the success of any business, and the Retail Management Strategies Course is designed to equip you with the knowledge and strategies necessary to navigate today’s competitive retail landscape. This course delves into the core elements that shape retail success, from efficient inventory management to understanding consumer behaviour. With a focus on strategic planning and decision-making, the course will guide you through the essential practices that drive store performance and customer satisfaction. Whether you're looking to boost your current retail knowledge or set the stage for new opportunities, this course provides the perfect foundation. Throughout the course, you'll explore key retail concepts such as sales forecasting, staff management, and how to optimise store layout for maximum profitability. We will cover the latest industry trends and introduce you to strategies that help businesses stay ahead in the constantly evolving retail sector. By the end of this course, you'll be equipped to make informed decisions that improve store performance, increase customer loyalty, and boost your retail career potential. If you’re ready to sharpen your skills and stay competitive in a fast-paced retail environment, this course will guide you every step of the way. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: An Overview of Retail Operations Module 02: Strategy Development in Retail Module 03: Procurement and Merchandising in Retail Module 04: Pricing Strategies in Retail Module 05: Supply Chain Management in Retail Operations Module 06: Importance of Consumer Behaviour Module 07: Retail Location Selection Module 08: Supplier Negotiation Skills Module 09: Essential Management and Leadership Skills Module 10: Managing Multiple Retail Channels Module 11: Brand Management in Retail Module 12: Retail Store Health & Safety Guidelines Module 13: Consumer Rights Act Learning Outcomes Develop strategic thinking for retail success. Master negotiation skills for effective supplier partnerships. Apply consumer-centric strategies in retail decision-making. Demonstrate leadership in managing diverse retail channels. Ensure retail store compliance with health and safety guidelines. Navigate the legal landscape of retail with knowledge of the Consumer Rights Act. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Retail Managers Aspiring Retail Leaders Procurement Professionals Merchandising Enthusiasts Supply Chain Management Aspirants Entrepreneurs in the Retail Sector Brand Managers Individuals Interested in Consumer Rights Career path Retail Manager Procurement Specialist Merchandising Coordinator Supply Chain Analyst Brand Manager Consumer Rights Advisor Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Description: Customer relationship management refers to the set of practices, methods, strategies, and technologies used by businesses to manage customer's relations. This is important since customers are important for the success of the business. If you want to learn how to efficiently communicate with their customer, clients to understand their demands and needs, then you need to acquire customer relations skills. You could learn this through formal education or register through a course like this one. In this course you will learn the necessary skills, knowledge and information of Customer Relationship Management.  Who is the course for? Business professionals who want to understand the importance of customer relationship People who are interested in learning more about customer relationship management Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of applying for NUS Extra Discount Card; 24/7 student support via email. Career Path: The Advanced Professional Diploma in Customer Relationship Management course is a useful qualification to possess, and would be beneficial for the following careers: Call Center Agent Concierge Client Relations Associate Customer Service Representative Front Desk Associate/Receptionist Member Service Specialist Patient Care Coordinator. Relationship with Customers Good Customer Relationship - Why is it Important? FREE 01:00:00 Understanding Your Customers FREE 01:00:00 How to Calculate Customer's Lifetime Value 00:30:00 How to Keep Your Customers Happy? 01:00:00 How to Get Your Customers to Say 'Wow!' 01:00:00 Proven Methods of Customer Retention 01:00:00 The Art of Customer Follow-up 01:00:00 Loyalty Marketing Program 00:30:00 Promotional Items to Enhance Customer Relations 01:00:00 Handling Customer's Complaints 01:00:00 How to Deal with Difficult Customers 00:30:00 Introducing the Seven Deadly Sins of Customer Service! 01:00:00 Customer Relationship Management (CRM) Software - The Benefits 01:00:00 Choosing a CRM Program 00:30:00 Customer Service over the Phone 01:00:00 Customer Relations and Dealing Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Mock Exam Mock Exam- Advanced Professional Diploma in Customer Relationship Management 00:30:00 Final Exam Final Exam- Advanced Professional Diploma in Customer Relationship Management 00:30:00