We all have different experiences, backgrounds and perspectives which mean that we can all react differently to situations at work, which can also affect the relationships we have. This diversity of experience and thought is a good thing, but on occasion it can also lead to misunderstanding and conflict between individuals which need effective resolution strategies. Conflict can have a significant impact on colleagues and the business financially and emotionally. It is important that as a manager you have the tools to resolve conflict before it becomes an issue. What does the course cover? What is Workplace conflict? What causes conflict in the workplace? The effects of conflict on colleagues and the business Types of Conflict Conflict Management Styles Early Conflict resolution Mediation
This course covers import documentation and procedures, commercial considerations, the importance of your purchase order, calculating VAT and duty, and how to reduce import customs clearance delays.
Transform stress into strength with this 4-week course, enhancing resilience, emotional skills, and effective communication for professionals.
Are you doing sanction checks in your law firm? In the intricate landscape of legal practice, understanding and adhering to the UK's sanctions regime is not just a recommendation; it is mandatory and it is imperative. This course aims to set clear expectations and offer practical support to firms, guiding them away from the pitfalls of breaching the UK's sanctions regime. This course will cover: What are sanctions What do you need to know about the sanctions for your firm How is it different to the AML regime? What controls to put in place? If the firm offers services to sanction areas – what controls? My client has been sanctioned – what do I do? Reporting obligations Using screening tools Licensing How does this impact Legal Professional Privilege? Sanction Risk Assessment Red flags factors Enforcement actions Target Audience This 90 minute course is for all legal firms, irrespective of the services provided. Whether you are navigating the sanctions regime independently or operating under a license from the Office of Financial Sanctions Implementation (OFSI), this course is for you. Resources Comprehensive and up to date course notes will be provided to all delegates which may be useful for ongoing reference or cascade training. Please note a recording of the course will not be made available. Speaker Helen Torresi, Consultant, DG Legal Helen is a qualified solicitor with a diverse professional background spanning leadership roles in both the legal and tech/corporate sectors. Throughout her career, she has held key positions such as COLP, HOLP, MLCO, MLRO and DPO for law firms and various regulated businesses and services. Helen’s specialised areas encompass AML, complaint and firm negligence handling, DPA compliance, file review and auditing, law management, and operational effectiveness in law firms, particularly in conveyancing (CQS).
Overview This 2 day course provides a practical introduction to Interest Rate Derivatives, equipping participants with the skills to price, trade, and manage risk across financial markets. Participants will explore key pricing concepts like bootstrapping, zero-coupon curves, and forward curves, while developing risk management techniques to navigate various market scenarios. The course also covers using derivatives to express macroeconomic views, bridging theory with real-world applications. By the end, participants will have the tools and insight to confidently engage with Interest Rate Derivatives in professional settings Learning Objectives Understand how to use Interest Rate Derivatives in different roles Grasp major pricing concepts like bootstrapping, zero-coupon curve, forward curve Develop risk management techniques to manage multiple scenarios Express Macro views using derivatives Who the course is for Anyone seeking practical insights into interest rate derivatives which include: Bank traders, market makers, sales, structurers, market risk Portfolio managers, execution traders Corporate treasurers, private bankers Operations, mid and back office personnel, brokers Graduate students and aspiring professionals aiming for careers in financial markets Course Content To learn more about the day by day course content please click here To you are interested in speaking with a course specialist, you can book a meeting here
THIS COURSE PACKAGE INCLUDES: 1: INTRODUCTION TO ECG COURSE - RECORDING & BASIC INTERPRETATION (GPT009) 2: ADVANCED ECG COURSE - INTERPRETATION & ANALYSIS (GPT010) Learn how to set up and record a basic ECG trace, followed by advanced analysis and interpretation FAST-TRACK YOUR ECG TRAINING WITH OUR BEGINNER TO ADVANCED TRAINING PACKAGE 20% off - Multi-Course Discount Cover all stages from Level 1 through to Level 4 (FDSc) Cover your theory training online Practical training in Classroom or Virtual Classroom Comprehensive Practise@Home training kits for VC Awards 2 accredited qualifications Dual Accreditations are awarded for all courses (Open College Network and CPD) Covers all steps required to competently set up and perform an ECG trace. Practical sessions include electrode placement on mannequin, running traces and identifying anomalies. Learn beginner to advanced skills and interpretation. Basic understanding of English language required. OPEN TO ALL APPLICANTS About these courses 1: INTRODUCTION TO ECG COURSE - RECORDING AND BASIC INTERPRETATION (GPT009) PART 1 - Theory Allow approx. 5-6 hours PART 2 - Practical Training Attend a classroom location or join us in our virtual classroom * - 3-4 hours ACCREDITED LEVEL 3 QUALIFICATION * Virtual Classroom option includes a free comprehensive Practise@Home ECG training kit. 2: ADVANCED ECG COURSE - INTERPRETATION AND ANALYSIS (GPT010) E-LEARNING - Theory Allow approx. 6-8 hours ACCREDITED LEVEL 4 QUALIFICATION OPTIONAL: GETTING STARTED IN ECG (GPT002) A free starter ECG Course (unassessed) developed to help you understand the basics of ECG recording: 3 modules in total with no Questions! If you are already familiar with ECGs then you may prefer to save time and opt out of this mini-course at booking stage. This "mini-course" is available at no charge. Learning Outcomes GPT009: Understanding different ECG equipment types ECG equipment - set-up and calibration Includes professionalism, consent, IPC and legal requirement Patient preparation How to correctly apply electrodes to limbs and chest Identify artifacts (equipment and patients Identify and recognise routine traces Identify and recognise non-routine traces Identify traces requiring urgent attention Labelling and reporting GPT010: Understand the acceptable variations within the normal ECG of healthy adults. Recognise the expected patterns of an ECG from a healthy child from birth onwards and identify abnormalities. Interpret abnormal ECG patterns in adults. Diagnose arrhythmias as an underlying cause of palpitations and syncope. Exploring sinus rhythm, extrasystoles, paroxysmal tachycardia and the importance of a physical examination. Identifying syncopal episodes attributable to cardiovascular disease as opposed to arrhythmias. Recognise ECG markers for tachycardias, bradycardias, pre-excitation syndromes, bi-fascicular block, and first-degree block with bundle branch block. Differentiate between supraventricular and ventricular extrasystoles and be able to diagnose broad complex tachycardias, ventricular flutter and fibrillation, sick sinus syndrome, and Stokes-Adams attacks. Recognise and identify symptoms associated with the causes of acute or chronic chest pain in patients who present with myocardial infarction (heart attack), pulmonary embolism, significant central pulmonary embolism, pericarditis, aortic dissection, oesophageal rupture, spinal disorders, vertebral collapse, posterior infarction, and angina. Recognise symptoms indicative of conditions such as pulmonary oedema, chest diseases, and pulmonary congestion. After the course GPT009: Safely and competently set up an ECG machine Introduce patients to the ECG test, adhering to compliancy requirements before and after testing Perform an ECG test to national guidelines Understand basic traces and their correlation to cardiac issues Recognise normal and erroneous recordings Recognise recordings that require urgent medical follow-up Complete the recording and label (or record digital copies) as per guidelines GPT010: Appreciate normal and abnormal ECG variations in the context of varying pathologies. Be able to determine whether an arrhythmia has an underlying cause that requires medical intervention. Interpret ECGs as a function of the patient's ongoing cardiac management. Understand and apply the Burce Protocol exercise test in relevant clinical situations. Know how to clinically respond to a patient with chest pain including further investigations required, pain relief, history and examination and echocardiogram. Understand and apply the fundamental principles of arrhythmia management. Understand the primary causes of heart disease and the diagnostic process. Appreciate the importance of the ECG as a diagnostic tool alongside the patient’s history and clinical presentation and recognising its limitations. Course Package Components: PACKAGE - Beginner to Advanced ECG - Virtual Classroom - INTRO - Part 1 online Part 2 Virtual Classroom (AM) + ADVANCED - E-learning
CPD Accredited, Interactive Short Course 2 hr session Do you know what a heart attack or a stroke really is? Would you know what to do to ensure the best possible outcome? Course Contents: How the Heart Functions (overview) Coronary Arteries and Collateral Circulation Atherosclerosis Angina Pectoris Myocardial Infarction (Heart Attack) Treatments and First Aid Treatments Stroke Haemorraghic Stroke, Ischaemic Stroke, Transient Iscaemic Attacks Signs & Symptoms of strokes First Aid Treatment Risk Factors for Angina, Heart Attacks and Strokes Benefits of this Short Course: Learning from home is a good way to keep one's skills and knowledge up to date Over 900,000 people in the UK live with heart failure In the UK, there are more than 100,000 hospital admissions each year due to heart attacks There are also more than 100,000 strokes in the UK each year Would you know what to do to save their life? You can make a huge difference, so join our webinar to find out how