Qualification Number 603/5253/X Minimum entry age 19 Guided Learning Hours 90 What does this qualification cover? This qualification will enable learners to understand and implement lean organisation techniques, business improvement tools and techniques and to work effectively in a business team. What are the entry requirements? There are no specific recommended prior learning requirements for this qualification. How is this qualification structured? The qualification is made up of three mandatory units: • Unit 1 Working in teams • Unit 2 Business improvement tools and techniques • Unit 3 Lean organisation techniques How is it assessed? This qualification is assessed via an internally assessed and externally verified portfolio of evidence. Funding for our qualifications This qualification is available fully funded under the Adult Education Budget funding stream and is free to the candidate.
Duration 5 Days 30 CPD hours This course is intended for IS Security Officers IS Managers Risk Managers Auditors Information Systems Owners IS Control Assessors System Managers Government Employees Overview The person who carries this certification should be able to acquire necessary resources, advise senior leadership, collaborate with stakeholders, evaluate effectiveness, identify cybersecurity problems, manage threats, oversee information security awareness programs, participate in risk assessments, support compliance activities, and define or implement policies and procedures to ensure protection of critical infrastructure within an information security environment. If you are looking for the ?gotta have it? cybersecurity course, then the Certified Information Systems Security Officer is for you.ÿ The C)ISSO will prepare you for multiple managerial roles inside the INFOSEC community by covering a broad range of topics. You will learn theories in security concepts, practices, monitoring and compliance in IS management. An Information Systems Security Officer is able to implement and maintain cost-effective security controls that are closely aligned with business and industry standards. The C)ISSO certification course is an idealÿway to increaseÿknowledge, expertise, and skill for managers, auditors, and INFOSEC professionals.ÿ At Mile2 we consider the C)ISSO to be one of our flagship courses.The things you learn in this course can be applied to management, prevention teams, and recovery professionals. Material learned in the Live Class or Self-Study options will apply directly to the certification exam. Course Outline Risk Management Security Management Identification and Authentication Access Control Security Models and Evaluation Operations Security Vulnerability Assessments Symmetric Cryptography and Hashing Network Connections Network Protocols and Devices Telephony, VPNs, and Wireless Security Architecture and Attacks Software Development Security Database Security Malware and Software Attacks Business Continuity Disaster Recovery Incident Management, Law, and Ethics Physical Security Additional course details: Nexus Humans C)ISSO - Certified Information Security Systems Officer Mile 2 training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the C)ISSO - Certified Information Security Systems Officer Mile 2 course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 3 Days 18 CPD hours This course is intended for Platform operators who are responsible for deploying and managing Tanzu Kubernetes clusters Overview By the end of the course, you should be able to meet the following objectives: Describe how Tanzu Kubernetes Grid fits in the VMware TanzuTM portfolio Describe the Tanzu Kubernetes Grid architecture Deploy and manage Tanzu Kubernetes Grid management clusters Deploy and manage Tanzu Kubernetes Grid workload clusters Deploy, configure, and manage Tanzu Kubernetes Grid packages Perform basic troubleshooting During this three-day course, you focus on installing VMware Tanzu© Kubernetes Grid? on a VMware vSphere© environment and then provisioning and managing Tanzu Kubernetes Grid clusters. The course covers how to install Tanzu Kubernetes Grid packages for image registry, authentication, logging, ingress, multi-pod network interfaces, service discovery, and monitoring. The concepts learned in this course are transferable for users who must install Tanzu Kubernetes Grid on other supported clouds. Course Introduction Introductions and course logistics Course objectives Introducing VMware Tanzu Kubernetes Grid Identify the VMware Tanzu products responsible for Kubernetes life cycle management and describe the main differences between them Explain the core concepts of Tanzu Kubernetes Grid, including bootstrap, Tanzu Kubernetes Grid management and workload clusters, and the role of Cluster API List the components of a Tanzu Kubernetes Grid instance Illustrate how to use the Tanzu CLI Identify the requirements for a bootstrap machine Define the Carvel Tool set Define Cluster API Identify the infrastructure providers List the Cluster API controllers Identify the Cluster API Custom Resource Definitions Management Clusters List the requirements for deploying a management cluster Differentiate between deploying on vSphere 6.7 Update 3 and vSphere 7 Describe the components of NSX Advanced Load Balancer Explain how Tanzu Kubernetes Grid integrates with NSX Advanced Load Balancer Explain how Kubernetes manages authentication Define Pinniped Define Dex Describe the Pinniped authentication workflow List the steps to install a Tanzu Kubernetes Grid management cluster Summarize the events of a management cluster creation Demonstrate how to use commands when working with management clusters Tanzu Kubernetes Clusters List the steps to build a custom image Describe the available customizations Identify the options for deploying Tanzu Kubernetes Grid clusters Explain how Tanzu Kubernetes Grid clusters are created Discuss which VMs make up a Tanzu Kubernetes Grid cluster List the pods that run on a Tanzu Kubernetes cluster Describe the Tanzu Kubernetes Grid core add-ons that are installed on a cluster Configuring and Managing Tanzu Kubernetes Grid Instances Define the Tanzu Kubernetes Grid packages Describe the Harbor Image Registry Define Fluent Bit Identify the logs that Fluent Bit collects Explain basic Fluent Bit configuration Describe the Contour ingress controller Demonstrate how to install Contour on a Tanzu Kubernetes Grid cluster Demonstrate how to install Service Discovery with ExternalDNS. Define Multus CNI Define Prometheus Define Grafana Troubleshooting Discuss the various Tanzu Kubernetes Grid logs Identify the location of Tanzu Kubernetes Grid logs Explain the purpose of crash diagnostics Demonstrate how to use SSH to connect to a Tanzu Kubernetes Grid VM Describe the steps for troubleshooting a failed cluster deployment Additional course details:Notes Delivery by TDSynex, Exit Certified and New Horizons an VMware Authorised Training Centre (VATC) Nexus Humans VMware Tanzu Kubernetes Grid: Install, Configure, Manage [V1.5] training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the VMware Tanzu Kubernetes Grid: Install, Configure, Manage [V1.5] course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 2 Days 12 CPD hours This course is intended for This class is primarily intended for the following participants: Technical employees using GCP, including customer companies, partners and system integrators deployment engineers, cloud architects, cloud administrators, system engineers , and SysOps/DevOps engineers. Individuals using GCP to create, integrate, or modernize solutions using secure, scalable microservices architectures in hybrid environments. Overview Connect and manage Anthos GKE clusters from GCP Console whether clusters are part of Anthos on Google Cloud or Anthos deployed on VMware. Understand how service mesh proxies are installed, configured and managed. Configure centralized logging, monitoring, tracing, and service visualizations wherever the Anthos GKE clusters are hosted. Understand and configure fine-grained traffic management. Use service mesh security features for service-service authentication, user authentication, and policy-based service authorization. Install a multi-service application spanning multiple clusters in a hybrid environment. Understand how services communicate across clusters. Migrate services between clusters. Install Anthos Config Management, use it to enforce policies, and explain how it can be used across multiple clusters. This two-day instructor-led course prepares students to modernize, manage, and observe their applications using Kubernetes whether the application is deployed on-premises or on Google Cloud Platform (GCP). Through presentations, and hands-on labs, participants explore and deploy using Kubernetes Engine (GKE), GKE Connect, Istio service mesh and Anthos Config Management capabilities that enable operators to work with modern applications even when split among multiple clusters hosted by multiple providers, or on-premises. Anthos Overview Describe challenges of hybrid cloud Discuss modern solutions Describe the Anthos Technology Stack Managing Hybrid Clusters using Kubernetes Engine Understand Anthos GKE hybrid environments, with Admin and User clusters Register and authenticate remote Anthos GKE clusters in GKE Hub View and manage registered clusters, in cloud and on-premises, using GKE Hub View workloads in all clusters from GKE Hub Lab: Managing Hybrid Clusters using Kubernetes Engine Introduction to Service Mesh Understand service mesh, and problems it solves Understand Istio architecture and components Explain Istio on GKE add on and it's lifecycle, vs OSS Istio Understand request network traffic flow in a service mesh Create a GKE cluster, with a service mesh Configure a multi-service application with service mesh Enable external access using an ingress gateway Explain the multi-service example applications: Hipster Shop, and Bookinfo Lab: Installing Open Source Istio on Kubernetes Engine Lab: Installing the Istio on GKE Add-On with Kubernetes Engine Observing Services using Service Mesh Adapters Understand service mesh flexible adapter model Understand service mesh telemetry processing Explain Stackdriver configurations for logging and monitoring Compare telemetry defaults for cloud and on-premises environments Configure and view custom metrics using service mesh View cluster and service metrics with pre-configured dashboards Trace microservice calls with timing data using service mesh adapters Visualize and discover service attributes with service mesh Lab: Telemetry and Observability with Istio Managing Traffic Routing with Service Mesh Understand the service mesh abstract model for traffic management Understand service mesh service discovery and load balancing Review and compare traffic management use cases and configurations Understand ingress configuration using service mesh Visualize traffic routing with live generated requests Configure a service mesh gateway to allow access to services from outside the mesh Apply virtual services and destination rules for version-specific routing Route traffic based on application-layer configuration Shift traffic from one service version to another, with fine-grained control, like a canary deployment Lab: Managing Traffic Routing with Istio and Envoy Managing Policies and Security with Service Mesh Understand authentication and authorization in service mesh Explain mTLS flow for service to service communication Adopt mutual TLS authentication across the service mesh incrementally Enable end-user authentication for the frontend service Use service mesh access control policies to secure access to the frontend service Lab: Managing Policies and Security with Service Mesh Managing Policies using Anthos Config Management Understand the challenge of managing resources across multiple clusters Understand how a Git repository is as a configuration source of truth Explain the Anthos Config Management components, and object lifecycle Install and configure Anthos Config Management, operators, tools, and related Git repository Verify cluster configuration compliance and drift management Update workload configuration using repo changes Lab: Managing Policies in Kubernetes Engine using Anthos Config Configuring Anthos GKE for Multi-Cluster Operation Understand how multiple clusters work together using DNS, root CA, and service discovery Explain service mesh control-plane architectures for multi-cluster Configure a multi-service application using service mesh across multiple clusters with multiple control-planes Configure a multi-service application using service mesh across multiple clusters with a shared control-plane Configure service naming/discovery between clusters Review ServiceEntries for cross-cluster service discovery Migrate workload from a remote cluster to an Anthos GKE cluster Lab: Configuring GKE for Multi-Cluster Operation with Istio Lab: Configuring GKE for Shared Control Plane Multi-Cluster Operation
The course is aimed at everyone working in health and social care that makes decisions for people who may lack capacity and who require a knowledge of the Mental Capacity Act and, specifically, the issue of deprivation of liberty safeguards (DOLS).
Course Duration: Half-day or full-day program (with options for virtual delivery) Target Audience: Professionals, managers, leaders, and HR teams looking to build resilience, manage stress effectively, and prevent burnout in today’s always-on, high-pressure work environment. Course Objectives By the end of this course, participants will be able to: Recognise the signs and symptoms of stress and burnout. Understand the impact of chronic stress on health, performance, and well-being. Learn effective strategies for stress management and emotional regulation. Identify personal and workplace practices that reduce the risk of burnout. Develop a personal action plan for building resilience and maintaining well-being. Course Outline Module 1: Understanding Stress and Burnout What is stress? Types of stress (acute, chronic, eustress, distress) Defining burnout: symptoms, causes, and long-term effects The impact of a 24/7 world on mental health and performance How stress and burnout affect physical health, cognition, and relationships The role of work culture, technology, and societal expectations in stress Module 2: The Physiology of Stress and Burnout Understanding the body's stress response: fight or flight, cortisol, and adrenaline The effects of prolonged stress on the nervous system and health How burnout manifests in the brain and body The difference between stress and burnout: a deeper dive into emotional exhaustion, depersonalisation, and reduced personal accomplishment Module 3: Identifying Personal Stress Triggers and Early Warning Signs Conducting a stress audit: when and where does stress show up? Personal stress triggers: how work, environment, and relationships contribute Warning signs of burnout: physical, emotional, and behavioural red flags Self-assessment: Are you at risk of burnout? Understanding your personal stress responses and coping mechanisms Module 4: Effective Stress Management Techniques Mindfulness and relaxation practices: breathing exercises, meditation, and guided imagery Cognitive reframing: challenging negative thoughts and building resilience Time management and prioritisation: setting boundaries, saying no, and avoiding overwhelm Progressive muscle relaxation: tension release for mind and body Movement and exercise: how physical activity reduces stress Sleep hygiene: strategies for better rest and recovery Module 5: Building Resilience and Preventing Burnout The concept of resilience: bouncing back and growing stronger from adversity Strategies for emotional regulation: staying calm under pressure The role of social support: leaning on peers, mentors, and family Building psychological flexibility: accepting what we can’t change and focusing on what we can Creating work-life boundaries in a 24/7 world: disconnecting from work and technology Cultivating gratitude, positive psychology, and self-compassion in daily life Module 6: Creating a Sustainable Work Culture How leaders can foster a culture of well-being and prevent burnout Encouraging breaks, time off, and restorative work habits Organisational practices that support mental health: workload management, flexibility, and support resources Role of HR and leadership in promoting a healthy work-life balance The importance of feedback, recognition, and regular check-ins to prevent stress escalation Module 7: Personal Action Plan for Stress Management and Burnout Prevention Reflecting on key learnings and takeaways Developing a personal stress management toolkit Building a balanced daily routine that integrates self-care practices Creating a self-care action plan for the next 30 days Accountability partners and follow-up strategies to track progress Final thoughts: Small changes for big impact Delivery Style Interactive and experiential with a mix of individual reflection, small group discussions, and practical exercises Case studies and real-life examples to illustrate stress management strategies Guided relaxation techniques and mindfulness practices Personal assessments and action planning for immediate application Course Materials Provided Stress Management Handbook Personal Stress Audit Worksheet Relaxation and Breathing Exercise Guide Resilience Building Tools and Templates Self-Care Action Plan Template Resource list: Apps, podcasts, and books for stress management Optional Add-ons One-on-one coaching or follow-up sessions to discuss personal stress management strategies Leadership or team coaching to create a stress-resilient culture A series of wellness webinars focused on specific stress-management tools (e.g., sleep hygiene, mindfulness, movement, etc.) Ongoing email support or resource sharing to reinforce learning
A thorough account of the UK and European legal framework and its requirements as regards managing environmental performance. This course will help staff to understand: The framework of UK and European legislation and its enforcement The principal features of the legislation as they apply to your organisation's activity/product/service The benefit of having an Environmental Management System such as ISO 14001 How their own actions and decisions can either expose or protect the organisation in relation to its legal obligations 1 Introduction and objectives 2 Introduction to environmental law and enforcement Sources of law (European and UK) Structure and enforcement Key legislation 3 Integrated Pollution Prevention and Control (IPPC) and Local Air Pollution and Control (LAPC) Pollution and Prevention Control Act 1999 EC Directives on PPC The meaning of BAT Transitional provisions Fit and proper persons Control of emissions to air National Air Quality Strategy 4 Packaging and producer responsibilities Who, what and how The Producer Responsibility Obligations (Packaging Waste) Regulations Obligations and exemptions Registration Recycling and recovery obligations Records Duties of the Environment Agency Offences Developments 5 Waste management National Waste Strategy Waste minimisation (re-use/recycling) Waste definition Disposal and recovery Controlled waste management Hazardous waste management 6 Proposed Legislation and EC Directives EU Commission's waste and resources strategies Implementation of ELV (End of Life Vehicles) Directive WEEE (Waste Electrical and Electronic Equipment) Directive transposition into UK legislation Other producer responsibility initiatives Other proposals from the EU 7 Conclusion Open forum Summary Close
Duration 5 Days 30 CPD hours This course is intended for Developed for experienced IT Professionals working with Citrix Virtual Apps and Desktops 7.1x. Potential students include administrators, engineers, and architects responsible for the end user workspace, provisioning services environment, and overall health and performance of the solution. Overview How to configure Workspace Environment Management to improve the end user environment and virtual resource consumption Understand Zones in Citrix Virtual Apps and Desktops 7.1x and how to account for user and desktop locations and optimal connection and registration How to build and manage App Layers to minimize image sprawl with Citrix Virtual Apps and Desktops 7.1x Understand and configure HDX channels and protocols for improved performance delivering multimedia and data over network connections Get more value out of your Citrix Virtual Apps and Desktops 7.1x investment through the use of Workspace Environment Management, Provisioning Services, Application Layering, and advanced features. Students leave this course with a good understanding of how to manage more complex solutions such as multizone environments spanning multiple locations with configurations around StoreFront, the Delivery Controllers, and HDX. Students will gain the skills to improve logon times, user personalization, and resource performance through Workspace Environment Management. Also, learn to optimize management of your app and desktop images by building and combining App Layers. End the course by learning to install, configure, and manage Provisioning Services in accordance with leading practices.This course includes a voucher to take the related exam (1Y0-311 Citrix XenApp and XenDesktop 7.15 Advanced Administration) and earn your Citrix Certified Professional - Virtualization (CCP-V) certification. Implementing Redundancy and Scalability StoreFront and Citrix Gateway Site Infrastructure Machines Running the Virtual Delivery Agent Managing a Virtual Apps and Desktops Environment with Multiple Locations Zones VDA Registration in a Multi-Zone Environment Zone Preference Optimal Gateway Routing and Zones Managing StoreFront Store Subscriptions in a Multi- Location Environment StoreFront and Citrix ADC Branding Implementing Backups and Disaster Recovery Backups Disaster Recovery Considerations Disaster Recovery Process Implementing Advanced Authentication Methods Multi-factor Authentication - RADIUS & OTP Multi-factor Authentication - Smart Card Authentication Federated Authentication - ADFS, SAML, and FAS Improving App and Data Security Introduction to Application Security Preventing Jailbreak Attacks Minimizing the Impact of Attacks Securing Machines Running the Virtual Delivery Agent TLS to VDA Encryption GPOs and Citrix Policies Image Management Introduction to Troubleshooting Troubleshooting Methodology Process (Standard Slide) Resource Tools and Utilities Introduction to PowerShell Troubleshooting Access Issues Troubleshooting StoreFront Troubleshooting Citrix Gateway Troubleshooting Delivery Controller Issues Validating FMA Services Troubleshooting VDA Registration Issues Troubleshooting VDA Registration Troubleshooting HDX Connection Issues Troubleshooting HDX Connections Introduction to App Layering App Layering Introduction Architecture and How it Works Creating an OS Layer The OS Layer Creating a Platform Layer The Platform Layer Creating App Layers The App Layers Creating Elastic App and User Layers Elastic App Layering User Layers Deploying a Layered Image using Citrix Virtual Apps and Desktops Using Templates in App Layering Using Layered Images in a Citrix Virtual Apps and Desktops Site Exploring Layer Priority Layer Priority Maintaining an App Layering Environment Updating Layers Maintaining and Updating the App Layering Environment Common App Layering Considerations and Additional Resources Introduction to Workspace Environment Management (WEM) Workspace Environment Management (WEM) Introduction WEM Administration Using WEM to Centralize Managing User Resources with WEM Managing Profiles with WEM Managing Endpoints with the WEM Transformer Feature Using WEM for Performance Optimization Optimizing Machine Performance with WEM Optimizing User Experience with WEM Using WEM to Secure Environments WEM Environments Migrating and Upgrading WEM Migrating to WEM Upgrading a WEM Deployment WEM Multi-Location Considerations
Duration 3 Days 18 CPD hours This course is intended for Application Consultant Business Analyst Business Process Architect Business Process Owner/Team Lead/Power User Developer Development Consultant Program/Project Manager Solution Architect Technology Consultant Overview This course will prepare you to: Understand the SAP Cloud Solution Understand the SAP Cloud Strategy Understand Java Development Understand development in SAP Cloud Classify and use the various Cloud Platform services Understand the various CP Services Explore the Internet of things Get an overview of SAP Cloud Platform, integration Service Understand Extensions of SAP Cloud Solutions This course will introduce and inform you about the vast potential of SAP Cloud Platform with hands-on exercises to dive into this open platform. SAP Cloud Platform, Introduction Introduce SAP Cloud Platform (SAP CP) Explain Landscape Architecture-Relevant Terms Learn about typical Use cases Explore What is in it: Product Capabilities and Services Platform Concepts Understand Basic Platform Concepts Explore Datacenters Understand Security Digital Transformation - Java Development Introduce Digital Transformation, Java Development Explore 12 Factor Microservices Use the Supported Java Development Environment Explain Supported Java Programming Models by CF Operate Java Applications on SAP Cloud Platform NEO Digital Transformation ? SAP HANA Development Understand SAP HANA Development Understand the SAP HANA XSA Development on CF Digital Transformation ? HTML5/SAPUI5/Fiori Development Introduce HTML5, SAPUI5, and Fiori Development Use SAP UI5 Use SAP Fiori Agile Business ? Extend Application Introduce Agile Business Understand the Application Frontend x-tend the Application: Backend Explore SAP Cloud Platform Data and Storage Services Enterprise Optimization ? Integration Services Introduce Enterprise Optimization, Integration Services Explore Available Integration Services Enterprise Optimization ? Process Integration Introduce SAP Cloud Platform, Integration Service Implement iFlows Enterprise Optimization ? API Explain API Management Build and Publish APIs Internet of Things Services (IoT) Explore the Internet of Things (IoT) Other Interesting Services and Features Explain SAP Cloud Platform SaaS Extensions Explore SAP Cloud Platform Business Services Explain Cloud Platform Data and Storage Understand SAP Cloud Platform Security
This course provides the delegate with the theoretical and practical skills to undertake non-licensed works with ACM's. Persons requiring this type of training would include trade operatives undertaking tasks with ACM's as defined in HSG210 and in accordance with CAR 2012 Reg 3(2). In addition to the Asbestos Awareness, those employees whose work will knowingly disturb ACMs, and which is defined as non-licensable work or NNLW, should receive additional task-specific information, instruction and training.