Course Overview The Massage Therapy: Reflexology & Aromatherapy course is designed to provide a comprehensive foundation in holistic wellness practices that promote health and relaxation. Through an in-depth exploration of reflexology techniques, aromatherapy applications, and massage methodologies, learners will gain a solid understanding of how these therapies support physical and emotional well-being. This course introduces key principles of therapeutic touch, essential oil usage, and pressure point techniques, enabling students to build confidence in delivering targeted treatments for stress reduction, circulation improvement, and pain relief. Whether you're seeking to support clients' wellness journeys or broaden your expertise in natural therapies, this course offers accessible knowledge that complements a wide range of health-related disciplines. By the end, learners will have developed the competence to understand treatment principles, tailor approaches to client needs, and work ethically within wellness-focused settings. Course Description This course offers detailed guidance in the disciplines of massage therapy, reflexology, and aromatherapy. Learners will explore a variety of specialised areas such as deep tissue massage, lymphatic drainage, acupressure techniques, and Thai foot reflexology. The curriculum also covers the therapeutic use of essential oils and introduces the principles of physiotherapy to reinforce the understanding of bodily systems. Emphasis is placed on building theoretical knowledge, enhancing client interaction skills, and exploring the business aspects of a successful massage therapy practice. With a structured and accessible approach, the course prepares students to work confidently in wellness and health service environments, ensuring ethical practice, client care, and industry awareness. By engaging with a diverse set of modules, learners will be equipped with a versatile skillset applicable to various therapeutic and supportive roles across healthcare and wellbeing sectors. Course Modules: Module 01: Massage Therapist - A Successful Business Module 02: Deep Tissue Massage Therapy Module 03: Advanced Reflexology Module 04: Thai Foot Reflexology Module 05: Aromatherapy Acupressure - Pain Relief Module 06: Aromatherapy - Use of Essential Oils Module 07: Lymphatic Drainage Massage Therapy Module 08: Physiotherapy (See full curriculum) Who is this course for? Individuals seeking to enter the wellness and complementary health field. Professionals aiming to expand their expertise in massage or holistic therapies. Beginners with an interest in natural healing and stress management. Anyone considering a career change into the health and wellness industry. Career Path Massage Therapist Aromatherapy Practitioner Reflexologist Wellness Consultant Spa or Holistic Health Centre Assistant Health and Wellbeing Coach Physiotherapy Assistant Entrepreneur in Wellness Services
Course Overview The Computer Maintenance, PAT & Cyber Security course offers a comprehensive introduction to the essential components of modern IT systems, combining core knowledge in hardware setup, system troubleshooting, and security protocols. Designed to build foundational understanding as well as introduce advanced cybersecurity concepts, this course equips learners with the confidence to navigate today’s digital infrastructure. From building a computer to understanding network vulnerabilities, learners will explore a variety of modules that address both traditional and emerging technologies, including IoT and encryption. By the end of the course, students will have developed the skills to identify risks, support device performance, and understand secure systems architecture—essential for any role in technology-focused sectors. Course Description This course blends key topics across computer hardware maintenance, PAT (Portable Appliance Testing), and cyber security to prepare learners for a well-rounded understanding of IT system management. The curriculum begins with assembling and configuring computers, progressing into network security and advanced Windows troubleshooting. Learners are introduced to essential software tools and coding applications like C++ with OpenCV, and gain insights into the Internet of Things and encryption principles. Additionally, the course includes training in cyber security awareness, addressing the latest threats and preventative frameworks. With clear instructional guidance and structured content delivery, the course is suitable for learners aiming to understand technical environments and the protocols behind secure computing. It is ideal for those seeking career progression or looking to explore new opportunities in IT security, maintenance, or systems analysis. Course Modules: Module 01: Building Your Own Computer Module 02: Computer Networks Security from Scratch to Advanced Module 03: Computer Vision By Using C++ and OpenCV with GPU support Module 04: Advance Windows 10 Troubleshooting for IT HelpDesk Module 05: Portable Appliance Testing (PAT) Module 06: Internet of Things Module 07: Cyber Security Awareness Training Module 08: Encryption (See full curriculum) Who is this course for? Individuals seeking to understand IT maintenance and cybersecurity principles. Professionals aiming to broaden their knowledge of system configuration and data protection. Beginners with an interest in computer technology and digital safety. Employers looking to upskill their IT or facilities staff in security and device compliance. Career Path IT Support Specialist Systems Administrator Network Security Analyst Cyber Security Consultant Electrical Safety Compliance Officer Technical Services Coordinator
Course Overview The “ADHD, SEN, Autism & Child Care” course bundle provides a comprehensive foundation in child psychology, special educational needs, and behavioural development, equipping learners with the theoretical knowledge needed to support children with diverse learning profiles. Through in-depth exploration of ADHD, autism, SEN coordination, and cognitive development, this course delivers a solid understanding of how to promote inclusive, supportive learning environments. Learners will gain insight into developmental psychology, behavioural management strategies, and therapeutic practices such as play therapy and CBT. Designed for those aspiring to work in educational or care-based settings, this course helps develop confidence in navigating neurodiversity and child-centred support frameworks. On successful completion, learners will be better positioned to contribute meaningfully in child care, education support, or mental health-focused roles. Course Description This course bundle covers a wide range of topics essential for understanding and supporting children with additional needs. Learners will begin with ADHD awareness and expand into SEN coordination, gaining a clear picture of how to support children with learning difficulties in educational environments. Autism training and SEN teaching assistant modules explore common challenges and support methods, while the Child Psychology and Child Development modules deepen the understanding of emotional, cognitive, and social growth. The course also includes specialised training in CBT and play therapy, providing psychological frameworks for child-focused support. Each module is designed to enhance your theoretical understanding, helping you recognise behavioural patterns, develop care strategies, and work within inclusive educational or care frameworks. This course is suitable for aspiring professionals and those already working in education, childcare, or youth support roles who want to expand their expertise in SEN and child psychology. Course Modules: Module 01: ADHD Awareness Module 02: SENCO - Special Educational Needs Coordination Course Module 03: Autism Training Module 04: SEN Teaching Assistant Module 05: Child Psychology Diploma Module 06: Child Development and Care Module 07: Cognitive Behavioural Therapy (CBT) Practitioner Certificate Course Module 08: Play Therapy (See full curriculum) Who is this course for? Individuals seeking to understand and support children with additional needs. Professionals aiming to advance their skills in educational or childcare settings. Beginners with an interest in child psychology, SEN, or developmental support. Teaching assistants, youth workers, and child care practitioners seeking career development. Career Path SEN Teaching Assistant Child Care Worker Youth Support Worker Behavioural Support Specialist Child Psychology Assistant Autism or ADHD Support Advisor Early Years Practitioner Learning Support Mentor
Course Overview This comprehensive Workplace Safety – Asbestos & COSHH Training course is designed to equip learners with essential knowledge of hazardous substances, safety regulations, and risk assessment procedures. It covers critical subjects such as asbestos awareness, COSHH regulations, fire safety, and chemical spill response, empowering individuals to uphold safety standards in any professional environment. Whether you're new to workplace safety or looking to reinforce your compliance knowledge, this course ensures you understand how to identify, report, and manage potential hazards in line with UK health and safety legislation. By completing this training, learners will gain the confidence to support a safer workplace, meet employer and legal requirements, and contribute to a healthier work culture across sectors such as construction, manufacturing, education, and care. This course is also valuable for those pursuing roles with responsibility for safety assessments or compliance monitoring within their organisation. Course Description The Workplace Safety – Asbestos & COSHH Training course offers in-depth guidance on handling hazardous materials and navigating high-risk scenarios. Topics include the dangers and regulations surrounding asbestos, COSHH assessments, confined space awareness, chemical spill response, and essential workplace first aid. Additionally, learners will study broader workplace health and safety practices, ensuring a well-rounded understanding of legislative duties, hazard control, and preventative measures. Throughout the course, learners will develop the ability to interpret health and safety protocols, implement best practices, and support regulatory compliance. The training is aligned with UK industry requirements, offering insights into effective safety planning and emergency procedures. This course suits both those with responsibilities in health and safety and those looking to improve their knowledge to support safe operational standards in various workplace settings. Course Modules: Module 01: Asbestos Awareness & Safety Module 02: COSHH Training for Assessors Module 03: Working in Confined Spaces Module 04: Chemical Spill Module 05: Spill Management Training Module 06: Fire Safety Module 07: Workplace Health and Safety Diploma Module 08: First Aid at Work (See full curriculum) Who is this course for? Individuals seeking to understand health and safety obligations in the workplace. Professionals aiming to improve compliance knowledge and safety awareness. Beginners with an interest in occupational health and safety practices. Supervisors, HR personnel, and compliance officers responsible for workplace risk. Career Path Health and Safety Officer Compliance Coordinator Site Supervisor Risk Assessor Facilities Manager Warehouse or Construction Safety Personnel HR and Operations Manager
Course Overview The Health and Social Care Level 5 Diploma is a comprehensive qualification designed to enhance learners' understanding of the UK’s care sector, including the ethical, legal, and professional frameworks that govern it. This course explores the critical responsibilities of care professionals, including safeguarding practices, communication strategies, and equality promotion within diverse care environments. Learners will gain a deep appreciation for the significance of person-centred care and the regulatory policies shaping health and social care in the UK. By the end of the course, participants will be well-prepared to step into leadership and supervisory roles, offering informed guidance and supporting quality standards in a variety of care settings. Course Description This diploma covers essential concepts such as safeguarding vulnerable adults, managing risks, promoting diversity, and upholding individual rights within health and social care environments. Learners will develop a solid grasp of professional ethics, communication relevance, and policy implementation within the scope of their roles. The course is delivered in a structured format, ensuring clarity and coherence as learners progress through each module. Participants will understand the intricacies of caregiving responsibilities, from legal duties to organisational procedures, gaining the confidence to uphold high standards in care delivery. Designed to align with industry expectations and UK compliance requirements, this qualification empowers learners with the knowledge needed to support individuals with dignity, empathy, and a firm understanding of professional obligations. Course Modules: Module 01: Introduction to Health and Social Care Module 02: Communication and Its Relevance Module 03: Rights and Responsibilities as a Health and Social Care Worker Module 04: Role as A Caregiver and Healthcare Professional Module 05: Working in Health and Social Care: Promoting Equality, Diversity and Rights Module 06: Important Principles and Policies in Health and Social Care Work Module 07: Safeguarding Vulnerable Adults Module 08: Health and Safety Responsibilities Module 09: Risk Management in Health and Social Care (See full curriculum) Who is this course for? Individuals seeking to build a foundation for supervisory roles in care. Professionals aiming to deepen their knowledge of care standards and regulatory responsibilities. Beginners with an interest in health, social care, or community support. Volunteers or support workers aspiring to gain formal recognition. Career Path Health and Social Care Supervisor Residential Care Manager Community Support Worker Health Services Coordinator Care Quality Assurance Officer Social Care Team Leader
Course Overview This comprehensive Anti-Money Laundering (AML) Training Level 5 course offers a deep exploration of the UK’s anti-money laundering regulations and reporting requirements. Learners will gain a solid understanding of money laundering typologies, the legal framework surrounding the Proceeds of Crime Act 2002, and the roles and responsibilities of compliance professionals. Through structured learning, this course prepares individuals to effectively identify, assess, and report suspicious activity within financial and non-financial institutions. Ideal for professionals in banking, finance, legal, and corporate sectors, the course builds awareness of AML obligations and supports regulatory alignment. Upon completion, learners will possess the theoretical knowledge required to contribute to financial crime prevention, risk management, and organisational integrity. Course Description The Anti-Money Laundering (AML) Training Level 5 course is designed to equip learners with an in-depth understanding of regulatory requirements, reporting procedures, and due diligence obligations. The course examines key legislation such as the Proceeds of Crime Act 2002, and outlines the development of AML frameworks across sectors. Learners will study the responsibilities of the Money Laundering Reporting Officer (MLRO), the importance of record-keeping, and how to implement a risk-based approach in compliance programmes. Emphasis is placed on identifying suspicious transactions, maintaining regulatory standards, and fostering awareness throughout an organisation. Whether preparing for a role in compliance or enhancing existing knowledge, this course supports learners in aligning with UK regulatory expectations and strengthening their ability to safeguard businesses from financial crime. Course Modules: Module 01: Introduction to Money Laundering Module 02: Proceeds of Crime Act 2002 Module 03: Development of Anti-Money Laundering Regulation Module 04: Responsibility of the Money Laundering Reporting Office Module 05: Risk-based Approach Module 06: Customer Due Diligence Module 07: Record Keeping Module 08: Suspicious Conduct and Transactions Module 09: Awareness and Training (See full curriculum) Who is this course for? Individuals seeking to understand financial crime regulations and prevention measures. Professionals aiming to transition into compliance, audit, or financial regulation roles. Beginners with an interest in anti-money laundering, financial oversight, or legal studies. Employees responsible for ensuring compliance within financial or legal institutions. Career Path Anti-Money Laundering Officer Compliance Analyst Risk and Governance Associate Financial Crime Consultant Internal Auditor Regulatory Affairs Specialist Legal and Compliance Assistant
Duration 5 Days 30 CPD hours This course is intended for This course is for IT Professionals with expertise in designing and implementing solutions running on Microsoft Azure. They should have broad knowledge of IT operations, including networking, virtualization, identity, security, business continuity, disaster recovery, data platform, budgeting, and governance. Azure Solution Architects use the Azure Portal and as they become more adept they use the Command Line Interface. Candidates must have expert-level skills in Azure administration and have experience with Azure development processes and DevOps processes. Overview Secure identities with Azure Active Directory and users and groups. Implement identity solutions spanning on-premises and cloud-based capabilities Apply monitoring solutions for collecting, combining, and analyzing data from different sources. Manage subscriptions, accounts, Azure policies, and Role-Based Access Control. Administer Azure using the Resource Manager, Azure portal, Cloud Shell, and CLI. Configure intersite connectivity solutions like VNet Peering, and virtual network gateways. Administer Azure App Service, Azure Container Instances, and Kubernetes. This course teaches Solutions Architects how to translate business requirements into secure, scalable, and reliable solutions. Lessons include virtualization, automation, networking, storage, identity, security, data platform, and application infrastructure. This course outlines how decisions in each theses area affects an overall solution. Implement Azure Active Directory Overview of Azure Active Directory Users and Groups Domains and Custom Domains Azure AD Identity Protection Implement Conditional Access Configure Fraud Alerts for MFA Implement Bypass Options Configure Guest Users in Azure AD Configure Trusted IPs Manage Multiple Directories Implement and Manage Hybrid Identities Install and Configure Azure AD Connect Configure Password Sync and Password Writeback Configure Azure AD Connect Health Implement Virtual Networking Virtual Network Peering Implement VNet Peering Implement VMs for Windows and Linux Select Virtual Machine Size Configure High Availability Implement Azure Dedicated Hosts Deploy and Configure Scale Sets Configure Azure Disk Encryption Implement Load Balancing and Network Security Implement Azure Load Balancer Implement an Application Gateway Understand Web Application Firewall Implement Azure Firewall Implement Azure Front Door Implementing Azure Traffic Manager Implement Storage Accounts Storage Accounts Blob Storage Storage Security Managing Storage Accessing Blobs and Queues using AAD Implement NoSQL Databases Configure Storage Account Tables Select Appropriate CosmosDB APIs Implement Azure SQL Databases Configure Azure SQL Database Settings Implement Azure SQL Database Managed Instances High-Availability and Azure SQL Database In this module, you will learn how to Create an Azure SQL Database (single database) Create an Azure SQL Database Managed Instance Recommend high-availability architectural models used in Azure SQL Database Automate Deployment and Configuration of Resources Azure Resource Manager Templates Save a Template for a VM Evaluate Location of New Resources Configure a Virtual Hard Disk Template Deploy from a template Create and Execute an Automation Runbook Implement and Manage Azure Governance Create Management Groups, Subscriptions, and Resource Groups Overview of Role-Based Access Control (RBAC) Role-Based Access Control (RBAC) Roles Azure AD Access Reviews Implement and Configure an Azure Policy Azure Blueprints Manage Security for Applications Azure Key Vault Azure Managed Identity Manage Workloads in Azure Migrate Workloads using Azure Migrate VMware - Agentless Migration VMware - Agent-Based Migration Implement Azure Backup Azure to Azure Site Recovery Implement Azure Update Management Implement Container-Based Applications Azure Container Instances Configure Azure Kubernetes Service Implement an Application Infrastructure Create and Configure Azure App Service Create an App Service Web App for Containers Create and Configure an App Service Plan Configure Networking for an App Service Create and Manage Deployment Slots Implement Logic Apps Implement Azure Functions Implement Cloud Infrastructure Monitoring Azure Infrastructure Security Monitoring Azure Monitor Azure Workbooks Azure Alerts Log Analytics Network Watcher Azure Service Health Monitor Azure Costs Azure Application Insights Unified Monitoring in Azure
This course provides the necessary knowledge, understanding and skills to persons who will knowingly disturb asbestos containing materials during the course of their work activities, including building maintenance workers and supervisory personnel, and building maintenance managers.
Course Overview: It is important that everybody who works in the care environment recognises the signs of potential eating and drinking difficulties and is able to support service users to eat and drink. This course combines both theory and practical sessions to equip those who work in care settings with this knowledge. Course Aims: Define Dysphagia Identify the main parts of the human mouth and pharynx Recognise signs and symptoms of aspiration Know when to refer a service user Recognise good positions at mealtimes Experience food textures and being fed in different positions Management responsibilities
Handset Training on Yealink & Fanvil handsets 3CX Web Client User Training 3CX Phone App iOS & Android Mobile Apps Voicemail User Receptionist/Switchboard Supervisor/Agent 3CX Web Client Admin Training (FREE/SMB/STARTUP) 3CX Management Console Admin Training (PRO/ENT) 3CX CFD (Call Flow Designer) **Coming soon! XIMA CCAAS on 3CX Agent, Realtime, Recording and Reporting