This very practical and focused one-day workshop enables end-users, technical experts, proponents, internal customers and other key stakeholders to work with procurement and contracting to develop effective specifications and scopes of work, to ensure fit-for-purpose outcomes. The programme empowers participants to collaborate with all key stakeholders. This workshop will help participants: Understand the importance and value of clear and effective specifications Differentiate between the different methods of creating specifications and when to apply them Develop robust specification templates to ensure consistency Understand the use of appropriate language (critical to creating effective specifications) Appreciate the need to develop specifications in cooperation with stakeholders Make use of techniques such as value analysis and value engineering to define 'fit for purpose' in the context of creating effective specifications Embed key KPIs into the specification to ensure delivery Manage and mitigate legal and contractual risks in the specification 1 Introduction Learning outcomes Learning styles Plan for the day 2 The importance of effective specifications Scopes of work Impact of poor scopes of work Examples of costly errors 3 The critical role of language Terminology in creating effective specifications and scopes of work Problems of communication Lack of detail or too prescriptive 4 Encouraging cooperation Technical and commercial experts with responsibility for developing robust effective specifications and scopes of work Managing stakeholders' expectations Working with contractors 5 Types of specification Exploring and using the various approaches to the development of appropriate specifications and scopes of work Output Performance Technical Functional Solutions-based 6 The role of value analysis Value engineering in the process of developing scopes of work and specifications 7 Specifications and contracts The legal and contractual impact of poor specifications and scopes of work How to embed scopes of work and specification outputs into tender and quotation documents 8 Specifications as a management tool Developing KPIs and SLAs framed around robust effective specifications and scopes of work Negotiating with contractors Negotiating with stakeholders
Join us for a day of discussions and insights on EDI and the Six Stages Framework at our in-person event on June 28, 2024! THE EDI ROUNDTABLE & SIX STAGES FRAMEWORK CONFERENCE 2024 Navigating & Challenging Everyday Racism and Discriminations. Embedding EDI into your Workplace & Schools Frameworks for Measuring Impact & Progress Don't miss out on our Annual trailblazing event! Our pioneering event is back by popular demand. Empower your own self development and improve diversity and inclusion in your organisation or workplace. Check out testimonials from last year. Tickets are now on sale. Only £30 including lunch! Book now https://www.eventbrite.co.uk/e/edi-round-table-event-and-the-six-stages-framework-conference-2024-tickets-884939155837?utm-campaign=social&utm-content=attendeeshare&utm-medium=discovery&utm-term=listing&utm-source=cp&aff=ebdsshcopyurl Join Us In Creating a More Inclusive World. Are you ready to dive deep into the complexities of equality, diversity, and inclusion? Have you ever wondered how different sectors can collaborate to enhance racial justice and belonging in our ever-evolving society? Online agenda and details of speakers and panelists https://www.sixstagesframework.com/edi-agenda/ Check out our Speaker/Panelists and Hosts. https://www.sixstagesframework.com/edi-round-table-2024/ https://youtu.be/DDfQtNJsNKE https://www.eventbrite.co.uk/e/edi-round-table-event-and-the-six-stages-framework-conference-2024-tickets-884939155837?utm-campaign=social&utm-content=attendeeshare&utm-medium=discovery&utm-term=listing&utm-source=cp&aff=ebdsshcopyurl Information for Schools https://www.sixstagesframework.com/schools/ What's Involved? This one-day event is not to be missed. We understand the challenges many face in embedding EDI (Equality, Diversity, and Inclusion) into the fabrics of their organisation. The Six Stages Inclusive Framework helps organisation (and schools) go beyond performative measures: cultural celebrations, conversations about unconscious bias and white privilege to real action and implementation. It supports evidence-based practice and data gathering, obtaining base line measures through the Six Stages Framework Diversity Assessments which enable you to chart your progress. Who’s the Conference For? Corporate Organisations Schools & Local Authorities Health Services Higher Education Police and Criminal Justice Anyone passionate about EDI An amazing venue! The Conference will take place at St Martin-in-the Fields, Trafalgar Square, WC2N 4JJ on June 28th, 2024, set in the heart of London. Take a 3D tour of our venue here: https://my.matterport.com/show/?m=74N3JkZtuq4 Engage with Visionaries Check out our Speaker/Panelists and Hosts. https://www.sixstagesframework.com/edi-round-table-2024/ Start your day with groundbreaking insights from leading experts. Our opening address and keynotes will set the stage for a series of powerful discussions, including: Diverse Cross-Functional Roundtable: Engage with top professionals in a dynamic panel discussion, followed by an audience Q&A. Exclusive stimulating and thought-provoking conversation between the dynamic sister duo, Afua Hirsch: Award-winning writer, journalist, former barrister and filmmaker; and Dr. Ama Collison: Millennial Psychology Limited. Networking Lunch: Connect with like-minded individuals and grow your professional network over lunch. Afternoon Sessions: Dr. Shungu H. M'gadzah: will present a compelling keynote on "The Six Stages Framework: Understanding and Dealing with Everyday Racism.” Exploring practical applications in various sectors and drawing from the SSF transformational toolkit. Workshops: To consolidate and explore the days learning and make recommendations to be published in our annual report. Who's Speaking? Dr. Shungu H. M'gadzah: Six Stages Framework & Inclusion Psychologists Ltd Dr. Ama Collison: Millennial Psychology Afua Hirsch: Award-winning writer, journalist, former barrister and filmmaker Visit the wide range of market stalls and bookstore on display. Explore the books from This is Book Love an award-winning collective and bookstore curating and showcasing and bringing together the best multicultural content the world of arts has to offer Schools, Nurseries, Public and corporate spaces www.thisisbooklove.com Get Your Tickets Tickets are now on sale. Join us for our Annual trailblazing event! Only £30 including lunch! Book now https://www.eventbrite.co.uk/e/edi-frameworks-for-inclusive-organisations-measuring-impact-tickets-909290140287?aff=oddtdtcreator https://www.eventbrite.co.uk/e/edi-round-table-event-and-the-six-stages-framework-conference-2024-tickets-884939155837?utm-campaign=social&utm-content=attendeeshare&utm-medium=discovery&utm-term=listing&utm-source=cp&aff=ebdsshcopyurl Link for more Information & Testimonials about last year’s event: https://www.inclusionpsychologists.com/post/exploring-equality-diversity-and-inclusion-through-different-professional-lenses-the-six-stages-fr-2 For sponsorship opportunities or Market stalls contact Dr. Shungu at: drshungu@inclusionpsychologists.comor Dr Ama Dr. Ama Collison Market stalls: We also have space for market stalls at a cost of £100 so if you know organisations who may be interested. Sponsorship: In terms of sponsorship, we are looking for any contribution to costs. We currently have one sponsor- Inclusivitti. https://www.inclusivitii.com/ Support with the event and donations Any help in publicising the event would be appreciated as well as any donations or sponsors. Organisers: https://www.inclusionpsychologists.com/ Dr Shungu H. M'gadzah, Six Stages Framework https://www.millennialpsychology.co.uk/ Dr Ama Collison: Millennial Psychology https://www.diversifyworld.com/ Mr Romain Muhammad: Diversify World Sponsors: Inclusivitti https://www.inclusivitii.com/ Venue: St Martin- in- the- Fields Here is the link to our online 3D tour. Take a 3D tour of our venue here: https://my.matterport.com/show/?m=74N3JkZtuq4 Best wishes, Shungu Dr Shungu Hilda M'gadzah Director & Lead Consultant Psychologist Inclusion Psychologists Ltd Tel: 07956 965 266 AUTHOR: Understanding & Dealing with Everyday Racism- The Six Stages Framework The Six Stages Framework Book https://www.sixstagesframework.com www.inclusionpsychologists.com https://www.inclusionpsychologists.com/book-online Psychology today directory https://www.psychologytoday.com/profile/774567 Follow me on twitter. https://twitter.com/DrShunguM LinkedIn profile https://www.linkedin.com/in/shunguhildamgadzah/
Our Bowel Care training will enable learners to deliver effective and thorough support to individuals who have difficulty managing their bowel habits due to immobility or illness. Bowel Care training is aimed at support workers with no experience of bowel care and can also be attended by nurses who may like to update their knowledge.
This course aims to increase and enhance delegates’ understanding of the various financial crime threats which impact upon the organisations, sectors and regions in which they operate and provide them with the tools to mitigate those threats. It assumes no prior knowledge of the subject but ensures through a high level of interactivity that delegates with any level of experience in the field will be able to share and receive the collective knowledge of the group.
Trade barriers are going up across the globe. And cybercrime is on the increase. The link between the two? The value of trade secrets. As countries become increasingly protectionist as regards international trade, so their IP law has been changing, with the result that companies that previously would have sought protection through patents are opting to go down the trade secret route instead. But is this a high-risk strategy? Technology is changing and this is having an impact on forms of commercial co-operation. Collaborative or open forms of innovation by their very nature involve the sharing of intellectual property (IP), and in many instances this IP is in the form of valuable confidential business information (ie, trade secrets). Little surprise, then, that trade secrets disputes have increased accordingly. At the same time, the changes in technology make trade secrets more vulnerable to attack, misappropriation, theft. So just how effective are the legal protections for trade secrets? How can organisations safeguard the value in their IP (increasingly, the single biggest line in their balance sheets)? This programme is designed to help you address these issues. Note: this is an indicative agenda, to be used as a starting point for a conversation between client and consultant, depending on the organisation's specific situation and requirements. This session is designed to give you a deeper understanding of: Emerging trends in trade secrets protection and exploitation The current situation in key jurisdictions Recent case law How leading companies are responding The importance of trade secret metadata Different external stakeholders and their interests Key steps for effective protection of trade secrets Note: this is an indicative agenda, to be used as a starting point for a conversation between client and consultant, depending on the organisation's specific situation and requirements. 1 What are trade secrets? Definitions Examples Comparison with other forms of IP (patents, confidential information, know-how, copyright) 2 Current trends The various changes taking place affecting trade secrets - legal changes, trade wars, cybercrime, technology, commercial practice The current position in the UK, Europe, USA, China, Japan, Russia Corporate best practice 3 Trade secret disputes - how to avoid them Trade secret policies, processes and systems Administrative, legal and technical protection mechanisms The role of employees The sharing of trade secrets with others 4 Trade secret disputes - how to manage them Causes Anatomy of a trade secret court case 'Reasonable particularity' 5 Related issues Insurance Tax authorities and investigations Investor relations 6 Trade secret asset management roadmap Maturity ladder First steps Pilot projects
Diabetes is serious. It can be life-threatening, however, people with diabetes can live long, healthy lives if their condition is kept well-controlled. In this training course, we explain what diabetes is and what to look out for. We cover how it is diagnosed and how to provide care and support to a person living with diabetes.
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This intensive one-day training programme has been developed to help those involved in producing specifications create high quality documents in an organised and effective way. The programme explains the primary purpose of specifications and the importance of understanding the context in which they are used. It focuses particularly on how to develop and structure content and write requirements that are clear and concise. The methods and techniques presented will provide a practical foundation course for those new to the topic whilst offering new insights to those with more experience. The objectives of the workshop are to: Review and discuss the role and purpose of specifications Present a structured approach for organising and producing specifications Explain each of the key steps involved in creating effective specifications Review some methods for assisting in defining requirements Explain how to define the scope and develop the structure for a specification Present methods to assist the writing and editing of specifications Review how specifications should be issued and controlled 1 Introduction Course objectives Review of participants' needs and objectives 2 Specifications in perspective The role and purpose of specifications The impact of specifications on commercial performance The qualities of an effective specification The five key steps of 'POWER' writing: prepare-organise-write-edit-release 3 Step 1: Preparing to write Defining the purpose the specification; integrating the specification and contract Deciding how to specify: when to specify in functional and technical terms Getting the right people involved at the right time; engaging stakeholders Applying procedures for writing, issuing and controlling specifications 4 Step 2: Organising the specification content Scoping the document: scope maps, check lists, structured brainstorming Clarifying requirements; separating needs and desires Dealing with requirements that are difficult to quantify Useful techniques: cost benefit analysis, Pareto analysis Deciding what goes where; typical contents and layout for a specification Creating and using model forms: typical sections and sub sections 5 Step 3: Writing the specification Identifying and understanding the readers needs Choosing and using the right words; dealing with jargon Important words; will, shall, must; building a glossary Using sentence structure and punctuation to best effect Understanding the impact of style, format and appearance Avoiding common causes of ambiguity; being concise and ensuring clarity 6 Step 4: Editing the specification Why editing is difficult; how to develop a personal editing strategy Key areas to review: structure, content, accuracy, clarity, style and grammar Editing tools and techniques 7 Step 5: Releasing and controlling the specification Key requirements for document issue and control Final formatting and publication issues; document approval Requirements management: managing revisions and changes 8 Course review and action planning What actions should be implemented to improve specifications? Conclusion
The market for professional services is becoming increasingly competitive, with some firms and individuals becoming very effective at winning new work, leaving others lagging way behind. Given the choice between spending time on client work and business development work, we all tend to choose that which we feel to be easier, more attractive and more aligned with our image of ourselves. We stay within our comfort zones, we focus on client work, and we only resort to business development work when we have to, which can also lead to 'feast or famine' syndrome. The programme will help participants: Understand the professional business development approach and the style that is appropriate for their business and their clients Follow a process to guide their conversations and business development meetings Prepare thoroughly for a business development meeting/contact with a client to ensure they use their time efficiently and maximise results Create a great first impression and professional opening to a conversation Ask open questions and listen effectively in order to spot opportunities, understand needs and progress the opportunity Identify and understand buying and decision-making processes and criteria Skilfully and confidently handle questions and objections Sell the benefits of their services and approach over those of their competitors Progress the sale by agreeing next steps and gaining commitment appropriately 1 Introduction Aims and objectives of the programme Personal introductions and objectives Workshop overview 2 An introduction to business development and selling for professionals What is selling? Who are you selling to? The buying experience What clients want The four-step business development process The business development cycle and pipeline management Upselling and cross-selling as well as winning new clients 3 Networking and generating leads What is networking? Networking objectives It's not what you know but who you know Asking for referrals and introductions Making appointments from networking activity 4 Opening the sales relationship/sales meeting What potential customers are thinking Judging first impressions Creating positive first impressions Building rapport and creating interest and impact Earning the right 5 Core communication skills for professional selling Overcoming barriers to listening The art of listening Questioning refresher Types of questions Questioning funnel 6 Understanding and identifying needs and opportunities Identifying the questions to ask to identify needs and opportunities Questions to move us through the buying and selling process Understanding their buying processes Asking questions that position you as a 'trusted adviser' The questions that give you a competitive advantage Knowing when you have asked enough questions 7 Introducing solutions Tailoring your 'pitch' to the client Speaking the client's language Using features and benefits Applying the benefit cycle 8 Handling objections and concerns Identifying the typical objections and concerns Understanding why clients raise objections and concerns Following a structure for handling objections Handling the price objection 9 Gaining commitment Knowing when to close The art of checking Recognising buying signals Small c and big C 10 Putting it all together Personal learning summary and action plans