3554 Management Skills courses

Level 1 Diploma in Behaviour Management and Business Etiquette Introduce yourself to Business Ethics & Etiquette in the Level 1 Diploma in Business Behaviour Management. Explore the nuances of Global Business Etiquette, vital for effective Business Behaviour Management. Learning Outcomes: Summarise Business Ethics in Business Behaviour Management. Explain Business Etiquette in Business Behaviour Management. Assess Business Behaviour Management environment. Implement Business Behaviour Management in billing. Adapt Business Behaviour Management in global etiquette. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit Level 1 Diploma in Behaviour Management and Business Etiquette Course Syllabus Business Behaviour Management Fundamentals: Acquire a foundational understanding of Business Behaviour Management, emphasising the principles of business ethics and workplace conduct. Master Business Behaviour Management Skills: Learn vital Business Behaviour Management techniques, focusing on communication etiquette and professional attire. Navigate Business Behaviour Management Environment: Gain insights into the dynamic Business Behaviour Management milieu, including organisational culture and workplace norms. Business Behaviour Management in Billing: Grasp key financial practices within Business Behaviour Management, from invoicing to ethical billing procedures. Dining Etiquette in Business Behaviour Management: Master dining etiquette through the lens of Business Behaviour Management, covering table manners and professional dining conduct. Global Business Behaviour Management: Expand your Business Behaviour Management expertise to a global scale, exploring cross-cultural communication and international business etiquette.

Project Leadership Skills (Virtual) To be effective within an organization, project managers need to have a wide variety of skills and abilities. Included among these are: creating and executing on a vision; motivating others; influencing without authority; networking; communicating up, down and laterally; negotiating; managing stakeholders; and managing conflict. This highly interactive workshop focuses on building the soft skills that are critical to leading a team and creating sustainable business change. Participants will gain insight into the social science as well as the brain science behind motivating and empowering others. They will learn and experiment with a variety of influencing strategies and tactics. Working in pairs as well as small groups, they will collaborate with others to brainstorm, share experiences, and apply concepts to everyday challenges. Participants will also discover their personal communication preferences, strengths, and blind spots and will gain insight into how best to communicate with others they find 'difficult.' They will gain insight into managing the people side of change, learning strategies for dealing with each step in the process. Hands-on negotiation and conflict management activities enhance the theoretical learning, grounding it in real life and making it actionable. Interweaving role play with experiential learning and group activities, this course will help participants refine a skill set that is invaluable to their organization, and one that transfers easily across their professional and personal lives. What you will Learn At the end of this course, you will be able to: Explain the importance of vision in driving motivation and engagement Apply science-based research to better motivate those around you Strategically leverage both personal and positional power to achieve positive project results Determine influencing and networking strategies needed for personal growth Identify ways to problem solve communication challenges when others have different personality styles Connect stakeholder expectations to project success criteria Assess key stakeholders across various dimensions of complexity Apply the four rules of principled negotiation to a real-life conflict situation Recognize key aspects of a physiological response to conflict Utilize selected tools and techniques to 'defuse' an emotional situation Leverage various strategies and tactics to successfully deal with ambiguity at work Getting Started / Foundation Concepts Introductions Course structure, goals, and objectives Beginning a personal action plan Managing Vision and Purpose / Motivating Others Communicating and aligning around vision Tying the present to the future The importance of purpose The art and science of motivation Networking and Influencing Positive politics and project success Types of power within organizations Power and influence Networking best practices Communication The medium and the message Personality and communication styles Communication challenges Stakeholder Management and Negotiation Identifying stakeholders Analyzing stakeholders Negotiation basics Principled negotiation Conflict Management Dynamics of conflict The anatomy of conflict Conflict management approaches and tools Dealing with ambiguity

Project Leadership Skills: In-House Training To be effective within an organization, project managers need to have a wide variety of skills and abilities. Included among these are: creating and executing on a vision; motivating others; influencing without authority; networking; communicating up, down and laterally; negotiating; managing stakeholders; and managing conflict. This highly interactive workshop focuses on building the soft skills that are critical to leading a team and creating sustainable business change. Participants will gain insight into the social science as well as the brain science behind motivating and empowering others. They will learn and experiment with a variety of influencing strategies and tactics. Working in pairs as well as small groups, they will collaborate with others to brainstorm, share experiences, and apply concepts to everyday challenges. Participants will also discover their personal communication preferences, strengths, and blind spots and will gain insight into how best to communicate with others they find 'difficult.' They will gain insight into managing the people side of change, learning strategies for dealing with each step in the process. Hands-on negotiation and conflict management activities enhance the theoretical learning, grounding it in real life and making it actionable. Interweaving role play with experiential learning and group activities, this course will help participants refine a skill set that is invaluable to their organization, and one that transfers easily across their professional and personal lives. What You Will Learn At the end of this course, you will be able to: Explain the importance of vision in driving motivation and engagement Apply science-based research to better motivate those around you Strategically leverage both personal and positional power to achieve positive project results Determine influencing and networking strategies needed for personal growth Identify ways to problem solve communication challenges when others have different personality styles Connect stakeholder expectations to project success criteria Assess key stakeholders across various dimensions of complexity Apply the four rules of principled negotiation to a real-life conflict situation Recognize key aspects of a physiological response to conflict Utilize selected tools and techniques to 'defuse' an emotional situation Leverage various strategies and tactics to successfully deal with ambiguity at work Getting Started / Foundation Concepts Introductions Course structure, goals, and objectives Beginning a personal action plan Managing Vision and Purpose / Motivating Others Communicating and aligning around vision Tying the present to the future The importance of purpose The art and science of motivation Networking and Influencing Positive politics and project success Types of power within organizations Power and influence Networking best practices Communication The medium and the message Personality and communication styles Communication challenges Stakeholder Management and Negotiation Identifying stakeholders Analyzing stakeholders Negotiation basics Principled negotiation Conflict Management Dynamics of conflict The anatomy of conflict Conflict management approaches and tools Dealing with ambiguity Summary and Next Steps Key concepts review Creating your personal action plan

Project Leadership Skills: Virtual In-House Training To be effective within an organization, project managers need to have a wide variety of skills and abilities. Included among these are: creating and executing on a vision; motivating others; influencing without authority; networking; communicating up, down and laterally; negotiating; managing stakeholders; and managing conflict. This highly interactive workshop focuses on building the soft skills that are critical to leading a team and creating sustainable business change. Participants will gain insight into the social science as well as the brain science behind motivating and empowering others. They will learn and experiment with a variety of influencing strategies and tactics. Working in pairs as well as small groups, they will collaborate with others to brainstorm, share experiences, and apply concepts to everyday challenges. Participants will also discover their personal communication preferences, strengths, and blind spots and will gain insight into how best to communicate with others they find 'difficult.' They will gain insight into managing the people side of change, learning strategies for dealing with each step in the process. Hands-on negotiation and conflict management activities enhance the theoretical learning, grounding it in real life and making it actionable. Interweaving role play with experiential learning and group activities, this course will help participants refine a skill set that is invaluable to their organization, and one that transfers easily across their professional and personal lives. What You Will Learn At the end of this course, you will be able to: Explain the importance of vision in driving motivation and engagement Apply science-based research to better motivate those around you Strategically leverage both personal and positional power to achieve positive project results Determine influencing and networking strategies needed for personal growth Identify ways to problem solve communication challenges when others have different personality styles Connect stakeholder expectations to project success criteria Assess key stakeholders across various dimensions of complexity Apply the four rules of principled negotiation to a real-life conflict situation Recognize key aspects of a physiological response to conflict Utilize selected tools and techniques to 'defuse' an emotional situation Leverage various strategies and tactics to successfully deal with ambiguity at work Getting Started / Foundation Concepts Introductions Course structure, goals, and objectives Beginning a personal action plan Managing Vision and Purpose / Motivating Others Communicating and aligning around vision Tying the present to the future The importance of purpose The art and science of motivation Networking and Influencing Positive politics and project success Types of power within organizations Power and influence Networking best practices Communication The medium and the message Personality and communication styles Communication challenges Stakeholder Management and Negotiation Identifying stakeholders Analyzing stakeholders Negotiation basics Principled negotiation Conflict Management Dynamics of conflict The anatomy of conflict Conflict management approaches and tools Dealing with ambiguity Summary and Next Steps Key concepts review Creating your personal action plan

Master the art of project planning with our Dynamic Excel Gantt Chart and Timelines course. Learn to create and manage dynamic Gantt charts and timelines. Ideal for project managers, data analysts, and business professionals. Enrol today!

Any business and product's success depends on the demand and need of the stakeholders. Learn how the stakeholders affect the future and success of a business from this Stakeholder Management course and be able to manage stakeholders. Our Stakeholder Management course is the most effective way to obtain a thorough understanding of this subject. This stakeholder management course will familiarise you with various techniques to understand and communicate with stakeholders effectively. This comprehensive Stakeholder Management course is developed by Industry experts with the utmost care and thorough research. All the topics are broken down into simply digestible bite-sized modules, allowing our students to understand each lesson quickly. After completing the Stakeholder Management Course, you will build up accurate knowledge and skills with proper confidence. This course will enrich you and brighten up your career in the relevant job market. Get a certificate fast and boost your career as a product manager or other relevant job sectors with our Stakeholder Management course prepared by qualified professionals. You will receive an e-certificate immediately after completing the Stakeholder Management course, which will help you find work in the sector and will boost your CV. Enrol in this Stakeholder Management from Course Gate if you want to learn more about this skill and become competent in this area. Learning Objectives Understand the roles and responsibilities of the stakeholders Learn about the effect of stakeholders on the product marketing and designing Be able to understand what the stakeholders want Learn how to promote your product among the stakeholders Grasp various customer management techniques Understand how to deal with complaints Who is this Course for? This Stakeholder Management course is ideal for aspiring managers who wish to gain the relevant skills and knowledge to fast track their careers. It is for those who have little or no knowledge of the principles of Stakeholder Management or those who are new to the field and want to test their skills and knowledge. There are no entry requirements for this course; however, an eye for detail and a creative mind is essential. Entry Requirement: This course is available to all learners of all academic backgrounds. A good understanding of English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99. Career path On successful completion of the Stakeholder Management course, learners can progress to a more advanced program from our course list. Career opportunities in this field include freelancing or working in-house, within a range of professional settings, with the opportunity to earn a high salary. Related professions in this industry include: Business Owners Marketing Professionals Stakeholders Managers Product Designers Course Curriculum Module 01: Introducing Stakeholder Management Introducing Stakeholder Management 00:16:00 Module 02: Stakeholder Theories Stakeholder Theories 00:18:00 Module 03: Stakeholder Mapping Stakeholder Mapping 00:17:00 Module 04: Building Strong Business Relationships With Stakeholders Building Strong Business Relationships With Stakeholders 00:16:00 Module 05: Stakeholder Engagement Stakeholder Engagement 00:14:00 Module 06: Stakeholder Engagement Through Effective Communication Stakeholder Engagement Through Effective Communication 00:27:00 Module 07: Monitoring and Evaluating the Engagement Monitoring and Evaluating the Engagement 00:16:00 Module 08: Managing Stakeholder Conflict Managing Stakeholder Conflict 00:19:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Description: As worldwide organisations move towards a flatter, group-based structure, directors and group leaders are required to find the best ways of how to consolidate full-time operational duties with leadership or managerial roles. This course will be very beneficial for people who wish to be or are already in leading roles in any organisation. This course will equip anyone with the essential leadership and people management skills. Who is the course for? This course is for relatively new leaders and directors and/ those getting ready for management roles. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be ages 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Manager Director Team leader General Manager Small Business Owner. Human Resources Manager Corporate Services Manager Human Resources Advisor Human Resources Consultant Human Resources Officer Operations Manager Leadership and People Management Certificate Course - Updated Version Module 01: Introduction to Leadership 00:30:00 Module 02: Inspiration and Leadership 00:30:00 Module 03: Setting Goals and Time Management 00:22:00 Module 04: Body Language and Effective Communication 00:30:00 Module 05: Self-Esteem and Assertiveness Skills 00:24:00 Module 06: Business Management and Corporate Behaviour 00:16:00 Module 07: Meeting Management 00:21:00 Module 08: Project Management 00:23:00 Module 09: Risk Management 00:19:00 Module 10: Team Work and Team Building 00:20:00 Module 11: Performance Management 00:17:00 Module 12: Critical Thinking: Implications for Leadership 00:20:00 Leadership and People Management Certificate Course - Old Version Leadership Introduction 00:30:00 The Opposite Side of the Coin 01:00:00 How to Lead and Influence People 01:00:00 Getting the Most from Your Team 01:00:00 Extraordinary Ways to Be a Better Leader 00:30:00 Conclusion 00:15:00 Leadership and People Management Module One - Getting Started 00:30:00 Module Two - The Evolution of Leadership 01:00:00 Module Three - Situational Leadership 01:00:00 Module Four - A Personal Inventory 01:00:00 Module Five - Modeling the Way 01:00:00 Module Six - Inspiring a Shared Vision 01:00:00 Module Seven - Challenging the Process 01:00:00 Module Eight - Enabling Others to Act 01:00:00 Module Nine - Encouraging the Heart 01:00:00 Module Ten - Basic Influencing Skills 01:00:00 Module Eleven - Setting Goals 01:00:00 Module Twelve - Wrapping Up 00:30:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Leadership and People Management Certificate Course 00:20:00 Final Exam Final Exam- Leadership and People Management Certificate Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

The Diploma in Risk Assessment & Management (CPD Accredited) course is vital in today's complex and interconnected world. Understanding and mastering Risk Assessment and Risk Management is crucial for both personal and professional growth. This course covers essential topics like Risk Analysis, Workplace Risk Assessment, and Enterprise Risk Management, ensuring a comprehensive grasp of managing diverse risks. By learning these skills, individuals enhance their ability to foresee, evaluate, and mitigate potential risks, which is invaluable in any career. In the UK, proficiency in Risk Management significantly boosts job prospects, with roles in this sector offering competitive salaries, typically ranging from £35,000 to £60,000 annually. The demand for Risk Management professionals is growing, with the sector projected to increase by approximately 7% annually. The ability to manage financial, technological, and enterprise risks is highly sought after, making this course a strategic investment. The advantages of this diploma are numerous, including improved decision-making skills, enhanced job security, and greater career advancement opportunities, reflecting the increasing importance of Risk Assessment and Risk Management in the modern workplace. Key Features: CPD Certified Risk Assessment & Management Course Free Certificate Developed by Specialist Lifetime Access Course Curriculum Module 01: Risk and Types of Risk Module 02: The Risk Evaluation Process Module 03: Risk Analysis & Assessment Module 04: Risk Assessment at Workplace Module 05: Introduction to Risk Management Module 06: Risk Management Process Module 07: Benefits of Risk Management Module 08: Enterprise Risk Management Module 09: Managing Financial Risks Module 10: Managing Technology Risks Learning Outcomes: Understand various types of risk, enhancing risk identification skills. Master the risk evaluation process for informed decision-making strategies. Conduct comprehensive risk analysis and assessments with precision and expertise. Apply risk assessment techniques effectively within the workplace environment. Develop a robust foundation in risk management processes and methodologies. Explore enterprise and financial risk management, including technology risk nuances. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Risk Assessment & Management course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Risk Assessment & Management. Moreover, this course is ideal for: Professionals seeking advanced risk assessment and management skills. Executives aiming to enhance strategic decision-making through risk proficiency. Analysts and managers involved in risk evaluation across diverse sectors. Risk consultants aspiring to sharpen their expertise in risk analysis. Individuals pursuing a comprehensive understanding of enterprise and financial risk. Requirements There are no requirements needed to enrol into this Risk Assessment & Management course. We welcome individuals from all backgrounds and levels of experience to enrol into this Anatomy and Physiology course. Career path After finishing this Risk Assessment & Management course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Risk Assessment & Management are: Risk Manager - £45K to £70K/year Health and Safety Officer - £28K to £45K/year Financial Risk Analyst - £35K to £60K/year Technology Risk Consultant - £40K to £75K/year Enterprise Risk Manager - £50K to £85K/year Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Mind the Generation gap at your workplace We're now facing a workplace where in theory, many employers could have employees ranging from 18 to 80 in the workplace. It is very important to address the generation difference in order to maintain a healthy work environment. So manage your employee with this instructive course. One of the most common management challenges involves how to effectively manage all kinds of different people, not just people who look and think as we do. In a multi-generational workforce, there is potential for negative stereotyping. Older workers may perceive millennials as entitled, tech-obsessed or too eager to challenge norms while millennial employees could see previous generations as being 'stuck in their ways' and difficult to train. Organizations need to take steps to ensure managers overcome their unconscious bias. So learn how to do so in this Employee management course. Learn about the uniqueness of different generations and develop action plans on working with millennials and learn from retrospection. Course Highlights Employee Management: Generation Difference is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Employee Management: Generation Difference into 26 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 23 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Employee Management: Generation Difference Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Employee Management: Generation Difference is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Employee Management: Generation Difference is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Millennial Onboarding Module One - Getting Started 00:30:00 Module Two - Purpose of Onboarding 01:00:00 Module Three - Introduction 01:00:00 Module Four - Millennials and Onboarding 01:00:00 Module Five - Onboarding Checklist 01:00:00 Module Six - Engaging the Millennial Employee 01:00:00 Module Seven - Following Up With the Millennial Employee 01:00:00 Module Eight - Setting Expectations with the Millennial Employee 01:00:00 Module Nine - Mentoring the Millennial 01:00:00 Module Ten - Assigning Work to the Millennial Employe 01:00:00 Module Eleven - Providing Feedback 01:00:00 Module Twelve - Wrapping Up 00:30:00 Accredited Employee Management Skills Training: Millennial Onboarding- Activities 00:00:00 Bridging Generation Gap Module One - Getting Started 01:00:00 Module Two - History 00:30:00 Module Three - Traditionalist 01:00:00 Module Four - Baby Boomers 01:00:00 Module Five - Generation X 01:00:00 Module Six - Generation Y 01:00:00 Module Seven - Differentiations Between 01:00:00 Module Eight - Finding Common Ground 01:00:00 Module Nine - Conflict Management (I) 01:00:00 Module Ten - Conflict Management (II) 01:00:00 Module Eleven - The Power of 4 00:30:00 Module Twelve - Wrapping Up 01:00:00 People Management at Workplace: Bridging the Generation Gap- Activities 00:00:00 Mock Exam Mock Exam- Employee Management: Generation Difference 00:30:00 Final Exam Final Exam- Employee Management: Generation Difference 00:30:00

Project Management: Project Management Course Online This Project Management: Project Management Course was designed for job seekers and those who are already employed in a company. It fulfils the majority of your project management and administration needs. The Project Management: Project Management Course covers everything you will need to succeed as a project manager. It also covers several aspects of global project management. This is a hands-on Project Management: Project Management Course that will teach you about project management from various perspectives. This Project Management: Project Management Course will teach you how to effectively manage any project, no matter how large or small. This Project Management: Project Management Course provides you with a thorough theoretical as well as practical understanding of project management. It explains how to use various tools and methods and evaluate various plans, such as communication, time, budget, efficiency, and risk plans. This Project Management: Project Management Course is ideal for you if you want to succeed in this field. Main Course: Level 7 Project Management Free Courses Course 01: Level 3 Business Administration Course 02: Level 5 Diploma in Business Analysis Special Offers of this Project Management: Project Management Course This Project Management: Project Management Course includes a FREE PDF Certificate. Lifetime access to this Project Management: Project Management Course Instant access to this Project Management: Project Management Course Get FREE Tutor Support from Monday to Friday in this Project Management: Project Management Course [ Note: Free PDF certificate as soon as completing the Project Management: Project Management Course] Project Management: Project Management Course Online Industry Experts Designed this Project Management: Project Management Course into 17 detailed modules. Detailed Course Curriculum of this Level 7 Project Management Course Module 01: Introduction to Project Management Module 02: Project Lifecycle Module 03: Factors for Project Success or Failure Module 04: Project Feasibility Analysis and Project Selection Module 05: Project Execution and Control Module 06: Quality Management Module 07: Managing Conflict Module 08: Cost Management Module 09: Time Management Module 10: Project Risk Management Module 11: Project Procurement Management Module 12: Project Change Management Module 13: Communication Management Module 14: Project Integration Management Module 15: Scope Management Module 16: Managing Project Closure Module 17: International Project Assessment Method of Project Management Course After completing each module of the Project Management: Project Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Project Management Course After completing the MCQ/Assignment assessment for this Project Management: Project Management Course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Project Management: Project Management Course Online This Project Management: Project Management Course for anyone who wants to improve their project management skills and try their hand at it. People who work in the following fields will benefit from this Project Management: Project Management Course: Project Manager Project Supervisor Project Assistant Requirements Project Management: Project Management Course Online Students who intend to enroll in this Project Management: Project Management Course must meet the following requirements: Project Management: Good command of the English language Project Management: Must be vivacious and self-driven. Project Management: Basic computer knowledge Project Management: A minimum of 16 years of age is required. Career path Project Management: Project Management Course Online Project Management: Project Management Course offers a wide range of career opportunities, including: Assisting with a project Co-Ordinator of the project Certificates Certificate of completion Digital certificate - Included