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3607 Management Skills courses

Certificate on Corporate Risk And Crisis Management

5.0(5)

By Online Training Academy

The Certificate in Corporate Risk and Crisis Management is crucial in the modern world, offering comprehensive knowledge on risk management and crisis response. With increasing uncertainties in global markets, mastering risk management skills is vital for mitigating financial, operational, and reputational risks. The Risk Management course covers essential modules such as Risk Analysis, Financial Risks, and Crisis Management, equipping learners with the ability to handle crises efficiently. In the UK, expertise in risk management opens numerous job opportunities in various sectors, with roles such as Risk Manager or Crisis Response Manager. Salaries for these positions typically range from £40,000 to £70,000 annually, reflecting the high demand for these skills. The risk management sector is experiencing growth, with an estimated increase of 6% annually due to heightened awareness of risk-related challenges. Learning risk management enhances career prospects and provides a strategic advantage in safeguarding organizations against potential crises. With the increasing importance of risk management, professionals in this field are pivotal in ensuring organizational resilience and stability. Key Features This Corporate Risk Management Course includes: CPD Certified Corporate Risk Management Course Developed by Specialist Lifetime Access Course Curriculum Risk Management Module 01: Introduction To Risks And Risk Analysis Module 02: Process Of Risk Analysis And Management Module 03: Corporate Of Risk Management Module 04: Managing Financial Risks Module 05: Introduction To Crisis And Crisis Management Module 06: Crisis Response And Communication Module 07: Incidents Management And Emergency Response Plan Module 08: Crisis Management Team Module 09: Post Crisis Phase Learning Outcomes: Analyze corporate risks using structured methodologies for effective management strategies. Implement crisis response plans with clear communication strategies and protocols. Develop emergency response plans to mitigate incidents in corporate environments. Construct crisis management teams equipped to handle diverse crisis scenarios. Evaluate post-crisis phases for organisational learning and continuous improvement. Manage financial risks within the corporate risk management framework effectively. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Corporate Risk Management And Crisis Management course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Corporate Risk Management And Crisis Management. Moreover, this course is ideal for: Corporate executives seeking advanced risk management skills. Risk analysts aiming to enhance crisis management competencies. Emergency response professionals transitioning to corporate environments. Finance professionals interested in corporate risk and crisis management. Business consultants looking to broaden their expertise in risk mitigation. Requirements There are no requirements needed to enrol into this Corporate Risk Management And Crisis Management course. We welcome individuals from all backgrounds and levels of experience to enrol into this Corporate Risk Management And Crisis Management course. Career path After finishing this Corporate Risk Management course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Corporate Risk Management are: Risk Manager - £40K to 65K/year. Crisis Management Consultant - £35K to 60K/year. Financial Risk Analyst - £30K to 50K/year. Corporate Safety Manager - £45K to 70K/year. Emergency Response Coordinator - £30K to 55K/year Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Certificate on Corporate Risk And Crisis Management
Delivered Online On Demand2 hours 24 minutes
£10

Microsoft Office Skills (Microsoft Excel, Word, PowerPoint) with Admin, Secretarial & PA

5.0(1)

By Course Gate

This course is a great opportunity for you to learn new skills or enhance your existing ones in Microsoft Office skills with admin support. You will also gain valuable insights into secretarial and PA roles. Whether you want to advance your career or start a new one in office administration or support roles. This course will equip you with the knowledge and skills you need to succeed. Don't miss this chance to enrol today!

Microsoft Office Skills (Microsoft Excel, Word, PowerPoint) with Admin, Secretarial & PA
Delivered Online On Demand
£11.99

Certificate on Retail Associate

5.0(5)

By Online Training Academy

Unlock a world of opportunities in the dynamic retail industry with our comprehensive Certificate on Retail Associate. Whether you're just starting out or looking to advance your career, this course provides the essential skills and knowledge needed to excel in retail environments. Key Features: CPD Certified Developed by Specialist Lifetime Access The "Certificate on Retail Associate" course equips learners with essential skills for a successful career in retail. Participants will understand the key qualities needed to excel as a retail associate and gain insights into consumer behavior, which is crucial for providing excellent customer service. The course emphasizes effective communication with customers and mastering the sales process, including handling transactions at the checkout. Learners will explore retail psychology, consumer rights, and health and safety practices specific to retail environments. Additionally, the course covers the fundamentals of in-store and exterior design, as well as visual merchandising techniques. Management skills are also included to help future retail associates lead their teams effectively. By the end of the course, participants will be able to identify and capitalize on trends, ensuring they can meet and exceed customer expectations in any retail setting. Course Curriculum Module 01: Introduction to Retail Associate Module 02: The Qualities of a Retail Associate Module 03: Importance of Consumer Behaviour Module 04: The Importance of Communicating with Customers Module 05: The Sales Process and Dealing with Customers at the Checkout Module 06: Retail Psychology Module 07: Consumer Rights Act Module 08: Health and Safety for Retail Stores Module 09: In-store Design Module 10: Exterior Design Module 11: Introduction to Visual Merchandising Module 12: Management Skills for Leading Your Team Module 13: Taking Trends and Targeting Customers Effectively Learning Outcomes: Understand the role and responsibilities of a retail associate. Identify key qualities required for successful retail associates. Recognize the significance of consumer behaviour in retail settings. Communicate effectively with customers to enhance their shopping experience. Apply knowledge of the sales process at the checkout. Implement health and safety standards in retail environments. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals seeking entry-level retail positions. Retail staff aiming to improve their skills. Those interested in consumer behaviour. Aspiring retail team leaders and managers. People interested in visual merchandising. Career path Retail Sales Associate Customer Service Representative Visual Merchandiser Retail Store Manager Sales Assistant Retail Team Leader Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Certificate on Retail Associate
Delivered Online On Demand1 hour 42 minutes
£10

Motorcycle Mechanic and Maintenance Diploma

4.9(27)

By Apex Learning

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Save Up To £4,169 and get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Motorcycle Mechanic and Maintenance Diploma Now Picture yourself cruising down an open road on your motorcycle, the wind in your face and the freedom to go wherever you please. But what happens when your trusty bike needs some TLC? That's where our Motorcycle Mechanic and Maintenance Diploma comes in. With 11 CPD-certified courses, you'll be equipped with the knowledge to handle any issues that arise with your motorcycle. But this Motorcycle Mechanic and Maintenance Diploma bundle isn't just for motorcycle enthusiasts. You'll also receive courses on Microsoft Office Essentials, Microsoft Teams, Leadership & Management, Working from Home Essentials, Mental Health and Emotional Intelligence and Human Behaviour. These courses will benefit not only your career but also your personal life. Through these Motorcycle Mechanic and Maintenance Diploma, you'll gain valuable skills such as effective communication, time management, and report writing that will set you apart in any workplace. You'll also learn how to lead and manage teams, navigate working from home, and maintain positive mental health in the process. To top it off, the first course comes with a free hardcopy CPD certificate, proving your dedication to your professional development. So whether you're a motorcycle enthusiast or looking to enhance your career, our Motorcycle Mechanic and Maintenance Diploma bundle is a perfect choice. Enrol right now! Learning Outcomes of Motorcycle Mechanic and Maintenance Diploma: Develop effective communication and leadership skills Understand the essentials of Microsoft Office and Teams Learn to work from home efficiently and maintain positive mental health Enhance time management and report writing abilities Master the maintenance of motorcycles Gain knowledge on online meeting management Develop emotional intelligence and understand human behaviour Achieve a holistic understanding of management and leadership principles What other courses are included with this Motorbike Mechanic and Maintenance Diploma? Course 01: Motorbike Mechanic and Maintenance Course 02: Level 2 Microsoft Office Essentials Course 03: Microsoft Teams Course 04: Leadership & Management Diploma Course 05: Working from Home Essentials Course 06: Mental Health and Working from Home Course 07: Online Meeting Management Course 08: Effective Communication Skills Course 09: Time Management Course 10: Report Writing Course 11: Emotional Intelligence and Human Behaviour Benefits you'll get choosing Apex Learning for this Motorbike Mechanic and Maintenance Diploma: One payment, but lifetime access to 11 CPD courses Certificates, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home The Motorcycle Mechanic and Maintenance Diploma bundle offers a comprehensive learning experience for those interested in motorcycle maintenance, as well as individuals seeking to enhance their leadership and management skills, improve their mental health, and work from home more efficiently. This bundle provides learners with valuable skills such as effective communication, time management, report writing, and emotional intelligence. Course Curriculum of Motorcycle Mechanic and Maintenance Diploma ***Motorbike Repairing and Maintenance Diploma*** Introduction to Motorbike Maintenance Basics of Engine Engine Cooling and Lubrication Ignition Suspension Intake, Fuel, Clutch and Exhaust Systems Electrical Maintenance Wheels, Tires and Brakes Maintenance Transmission, Frame and Steering Cleaning, Setting Up and Storage Troubleshooting How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? There is no experience or previous qualifications required for enrolment on this Motorbike Mechanic and Maintenance Diploma. It is available to all students, of all academic backgrounds. Requirements Our Motorbike Mechanic and Maintenance Diploma is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. Career path Having these various CPD certificate will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Certificates Certificate of completion Digital certificate - Included

Motorcycle Mechanic and Maintenance Diploma
Delivered Online On Demand
£45

Getting Started with JIRA

By Packt

Different companies use different methods to organize their projects and choosing the right tool to suit their needs is best determined by the type of methodology they use. Learn to better manage agile teams using Jira, which is an excellent project management tool. This is an introductory course to Jira, so if you are a beginner, this course can bring you from zero to hero in no time!

Getting Started with JIRA
Delivered Online On Demand3 hours 6 minutes
£74.99

Diploma in International Shipping - CPD Accredited Course

5.0(14)

By Training Express

Embark on a journey into the dynamic world of International Shipping with our comprehensive bundle, "Diploma in International Shipping." This International Shipping course equips you with the fundamental knowledge and skills needed to navigate the intricate web of global logistics. With a curriculum covering Shipping, Transport and Logistics, Transport Planning, Import/Export, Port Management, Procedures for Sea Export, and Forklift Operations, you'll be ready to set sail in the international trade arena. International Shipping Bundle Courses This International Shipping bundle includes the following courses: Course 01: Port Management Course 02: Procedures for Sea Export Course 03: Import/Export Course 04: Transport And Logistics Course 05: Transport Planning Course 06: Fork Lift Course Key Features of International Shipping Bundle CPD Accredited International Shipping Courses Top-notch video lessons Instant e-certificate Entirely online, interactive International Shipping course with audio voiceover Self-paced learning and laptop, tablet, and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases So, enrol now in this International Shipping bundle and make your every penny worth it! Learning Outcomes After completing these international shipping courses, you will: Master Shipping, Transport, and Logistics principles for efficient cargo movement. Develop strategic Transport Planning expertise to optimise shipping routes. Navigate complex Import/Export regulations of International shipping with confidence. Acquire essential Port Management skills for efficient harbour operations. Execute flawless Procedures for Shipping and Sea Export, ensuring cargo security. Operate a Forklift proficiently, a vital skill in logistics and warehousing. Accreditation These International Shipping bundle courses are fully CPD QS accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you successfully complete your International Shipping course, you will immediately be sent digital certificates for the bundle courses. CPD 30 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone with a curious mind and an eagerness to learn can take this International Shipping bundle, including: Port and harbour personnel eager to expand their expertise. Individuals interested in a career in global shipping. Requirements There are no formal requirements for this International Shipping bundle course to be enrolled. Career path This International Shipping bundle will help you uplift your career or guide you to a new one, including: Shipping Operations Manager Import/Export Specialist Port Manager Freight Broker Warehouse Supervisor Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

Diploma in International Shipping - CPD Accredited Course
Delivered Online On Demand1 hour
£41

WebServer & Custom Load Balancer

4.8(9)

By Skill Up

Master NGINX, a powerful web server and load balancer, to build and manage high-performance, scalable, and secure web applications.

WebServer & Custom Load Balancer
Delivered Online On Demand9 hours 59 minutes
£25

Employment Law & Recruitment Consultant Diploma - CPD Certified

4.7(47)

By Academy for Health and Fitness

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Ever wondered how many employment law tribunals there are in the UK each year? The answer is a staggering 120,000. This highlights the crucial role HR professionals play in ensuring legal compliance and fostering positive workplace environments. But do you have the skills and knowledge to excel in this dynamic field? If you're looking to develop your expertise in both recruitment and employment law, this Employment Law & Recruitment Consultant bundle is your perfect launchpad. This Employment Law & Recruitment Bundle Contains Following Courses: Course 01: Diploma in Employment Law at QLS Level 5 Course 02: Recruitment Consultant Diploma Course 03: HR Management Diploma Course 04: Payroll Administrator Training This Employment Law & Recruitment Consultant diploma equips you with the legal and practical expertise to excel in HR and recruitment. Master employment law, become a recruitment consultant pro, gain HR management skills, and champion diversity & equality in the workplace. This Employment Law & Recruitment Consultant Diploma bundle covers essential aspects in order to progress in your chosen career. Why Choose Our Employment Law & Recruitment Consultant Bundle? Get a Free CPD Accredited Certificate upon completion of Employment Law & Recruitment Consultant Get a free student ID card with Employment Law & Recruitment Consultant Training Get instant access to this Employment Law & Recruitment Consultant course. The Employment Law & Recruitment Consultant is affordable and simple to understand This course is an entirely online, interactive lesson with voiceover audio Lifetime access to the Employment Law & Recruitment Consultant course materials The Employment Law & Recruitment Consultant comes with 24/7 tutor support Take control of your HR and recruitment future. Enrol today in Employment Law & Recruitment Consultant! Start your learning journey straightaway! This Employment Law & Recruitment Consultant Diploma's curriculum has been designed by Employment Law & Recruitment Consultant Diploma experts with years of experience behind them. This course is extremely dynamic and well-paced to help you understand Employment Law & Recruitment Consultant Diploma with ease. Assessment Process Once you have completed all the courses in the Employment Law & Recruitment Consultant Diploma bundle, you can assess your skills and knowledge with an optional assignment. CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Employment Law & Recruitment Consultant This Employment Law & Recruitment Consultant Diploma bundle is suitable for everyone. Requirements Employment Law & Recruitment Consultant You will not need any prior background or expertise in this Employment Law & Recruitment Consultant Diploma. Career path Employment Law & Recruitment Consultant This Employment Law & Recruitment Consultant Diploma bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates Digital certificate Digital certificate - Included You can order other PDF certificates at the cost of £10 (for each course). PDF certificates for the title course is Free. Hard copy certificate Hard copy certificate - £29 You can order your hard copy certificates at the cost of £29 (for each course).

Employment Law & Recruitment Consultant Diploma - CPD Certified
Delivered Online On Demand24 hours
£29

Accredited Dog Nutrition Course

4.3(43)

By John Academy

Course Overview Amp up your project management skills to meet your project requirements and shape your organisation's success. Project managers are responsible for the successful planning and execution of projects. This Accredited Dog Nutrition Course  is designed to help you learn the proven project management skills and techniques to manage projects from beginning to end. The course will give you clear ideas on project management basics, different project types, and the techniques applied to project activities for successful project completion. During the course, you'll gain insights into project management steps, such as project initiation, execution, monitoring, and closing. On top of that, you'll explore the steps involved in project team building and acquire knowledge of earned value management to measure project performance. Learning Outcomes Discover the crucial steps to project success Familiarise yourself with different types of projects Identify the steps involved in project initiation, execution, monitoring and closing Understand what makes a successful project management team Learn about Earned Value Management (EVM) for project performance measurement Determine what is a change control process in project management Who is the Accredited Dog Nutrition Course for? This Accredited Dog Nutrition Course is perfect for aspiring professionals in the relevant industry, such as people with careers in: Project Manager Project Executive Project Administrator Project Co-ordinator Project Lead It will deepen their knowledge and help them establish the fundamental skills for project management. Why Choose this Diploma in Accredited Dog Nutrition Course Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result The UK & internationally recognised accredited qualification Access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities 24/7 student support via email. Entry Requirement This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. A good understanding of the English language, numeracy, and ICT are required to attend this course. Assessment At the end of the course, you will be required to sit for an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. However, you can also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Meet Me And 'The Boys!' This Is Where It All Started. These 2 Dogs Changed My Life And Career! 00:03:00 What You'll Get From This Course What You'll Get From This Course 00:03:00 BARF (Bones And Raw Food) Feeding For Dogs What BARF Is And The Principles Of Feeding This Way 00:11:00 What Type Of Bones Should You Feed Your Dog? Here's The Answer 00:03:00 These Foods Are Also Important To Include. 00:07:00 How Much Should You Feed Your Dog? You'll Find Out Here 00:02:00 This Is What You'll Need To Get Started 00:03:00 Important - Please Read This Please Read This First Before Watching The Next Sections 00:02:00 Raw Meaty Bones (RMB) Or Prey Model Feeding For Dogs Shattering The Myths About Raw Feeding 00:04:00 More Raw Feeding Myths Shattered1 00:05:00 More Raw Feeding Myths Shattered 2 00:04:00 More Raw Feeding Myths Shattered 3 00:07:00 Raw Meaty Bones Feeding What The Raw Meaty Bones Feeding Method Is And How It Differs To BARF 00:07:00 How To Start Feeding Your Dog Raw Meaty Bones 00:10:00 How To Switch To A Raw Diet 00:03:00 Raw Food Supplier List 00:04:00 Additional Supplier List 00:03:00 3rd Suggestion - Ready Made BARF Ready Made BARF 00:09:00 Resources This Is Your Resource List 00:05:00 Bonus Section **Bonus** 15 Natural Recipe Treats Your Dog Will Love 00:35:00 **Bonus** BLOAT - How To Prevent The Second Biggest Killer In Dogs Today 00:05:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Accredited Dog Nutrition Course
Delivered Online On Demand2 hours 15 minutes
£18

Office Admin, Secretarial and PA Course

4.3(43)

By John Academy

Course Overview Amp up your project management skills to meet your project requirements and shape your organisation's success. Project managers are responsible for the successful planning and execution of projects. This Office Admin, Secretarial & PA  course is designed to help you learn the proven project management skills and techniques to manage projects from beginning to end. The course will give you clear ideas on project management basics, different project types, and the techniques applied to project activities for successful project completion. During the course, you'll gain insights into project management steps, such as project initiation, execution, monitoring, and closing. On top of that, you'll explore the steps involved in project team building and acquire knowledge of earned value management to measure project performance. Learning Outcomes Discover the crucial steps to project success Familiarise yourself with different types of projects Identify the steps involved in project initiation, execution, monitoring and closing Understand what makes a successful project management team Learn about Earned Value Management (EVM) for project performance measurement Determine what is a change control process in project management Who is the Office Admin, Secretarial & PA Course for? This Office Admin, Secretarial & PA Course is perfect for aspiring professionals in the relevant industry, such as people with careers in: Project Manager Project Executive Project Administrator Project Co-ordinator Project Lead It will deepen their knowledge and help them establish the fundamental skills for project management. Why Choose this Diploma in Office Admin, Secretarial & PA Course? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result The UK & internationally recognised accredited qualification Access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities 24/7 student support via email. Entry Requirement This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. A good understanding of the English language, numeracy, and ICT are required to attend this course. Assessment At the end of the course, you will be required to sit for an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. However, you can also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Section 01: Introduction to Admin Support Assistant Introduction to Admin Support Assistant 00:19:00 Section 02: Introduction to Personal Assistant Introduction to Personal Assistant 00:18:00 Section 03: Introduction to Office Administration Introduction to Office Administration 00:14:00 Section 04: Skills of an Effective Administrator Skills of an Effective Administrator 00:15:00 Section 05: Introduction to Reception and Receptionist Introduction to Reception and Receptionist 00:26:00 Section 06: Business Telephone Skills Business Telephone Skills 00:19:00 Section 07: Representing Your Boss and Company Representing Your Boss and Company 00:36:00 Section 08: Business Etiquette Business Etiquette 00:19:00 Section 09: Mail Services and Shipping Mail Services and Shipping 00:27:00 Section 10: Travel Arrangements Travel Arrangements 00:25:00 Section 11: Organising Meeting and Conferences Organising Meeting and Conferences 00:28:00 Section 12: Diary Management and Note taking Diary Management and Note taking 00:25:00 Section 13: Time Management Time Management 00:37:00 Section 14: Record Keeping and Filing Systems Record Keeping and Filing Systems 00:28:00 Section 15: Business Writing Skills Business Writing Skills 00:40:00 Section 16: Organisational Skills Organisational Skills 00:16:00 Section 17: Communication Skills Communication Skills 00:25:00 Section 18: Customer Service Customer Service 00:16:00 Section 19: Effective Planning and Scheduling Effective Planning and Scheduling 00:51:00 Section 20: Invoicing Petty Cash Invoicing Petty Cash 00:27:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Office Admin, Secretarial and PA Course
Delivered Online On Demand8 hours 31 minutes
£18