2163 Management Skills courses

This two-day programme gives the key insights and understanding of contracting principles and the impact they have on business and operations. The course is designed for individuals involved in or supporting contracting who want to improve their commercial management skills; individuals in functions such as project management, business development, finance, operations who need practical training in commercial management; general audiences wanting to gain a basic understanding of commercial management. This is an assessed programme, leading to the International Association for Contracts & Commercial Management (IACCM)'s coveted Contract and Commercial Management Associate (CCMA) qualification. The programme addresses 31 different subject areas, across the five stages of the contracting process. By the end of the course the participants will be able, among other things, to: Develop robust contract plans, including scope of work and award strategies Conduct effective contracting activities, including ITT, RFP, negotiated outcomes Negotiate effectively with key stakeholders, making use of the key skills of persuading and influencing and to work with stakeholders to improve outcomes Set up and maintain contract management systems Take a proactive approach to managing contracts Make effective use of lessons learned to promote improvements from less than optimal outcomes, using appropriate templates Develop and monitor appropriate and robust Key Performance Indicators to manage the contractor and facilitate improved performance Understand the approvals process and how to develop and present robust propositions Make appropriate use of best practice contract management tools, techniques and templates DAY ONE 1 Introductions Aims Objectives Plan for the day 2 Commercial context Explaining the contracting context Define the key objective The importance of contact management Impact upon the business 3 Stakeholders How to undertake stakeholder mapping and analysis Shared vision concept, How to engage with HSE, Finance, Operations 4 Roles and responsibilities Exploring the key roles and responsibilities of contract administrators, HSE, Finance, Divisional managers, etc 5 Initiating the contract cycle Overview of the contracting cycle Requirement to tender Methods Rationale and exceptions 6 Specifications Developing robust scope of works Use of performance specifications Output based SOW 7 Strategy and award criteria Developing a robust contract strategy Award submissions/criteria 8 Managing the tender process Review the pre-qualification process Vendor registration rules and processes Creation of bidder lists Evaluation, short listing, and how to use of the 10Cs© model template and app 9 Types of contract Classify the different types of contracts Call-offs Framework agreement Price agreements Supply agreements 10 The contract I: price Understanding contract terms Methods of compensation Lump sum, unit price, cost plus, time and materials, alternative methods Cost plus a fee, target cost, gain share contracts Advanced payments Price escalation clauses DAY TWO 11 Risk How to manage risks Risk classification Mitigation of contractual risks 12 Contractor relationship management session Effectively managing relationships with contractors, Types of relationships Driving forces? Link between type of contract and style of relationship 13 Disputes Dealing with disputes Conflict resolution Negotiation Mediation Arbitration 14 Contract management Measuring and improving contract performance Using KPIs and SLAs Benchmarking Cost controls 15 The contract II: terms and conditions Contract terms and conditions Legal aspects Drafting special terms 16 Managing claims and variations How to manage contract and works variations orders Identifying the causes of variations Contractor claims process 17 Completion Contract close-out process Acceptance/completion Capture the learning/HSE Final payments, evaluation of performance 18 Close Review Final assessment

Duration 1 Days 6 CPD hours This course is intended for This course is intended for those who want to understand and use soft skills to communicate, problem solve, and resolve conflict. Overview Upon successful completion of this course, participants will use soft skills to more effectively interact with people and improve communication skills. In this course, participants will develop a core set of ten soft skills. Getting Started Workshop Objectives Action Plan What are Soft Skills? Definition of Soft Skills Empathy and the Emotional Intelligence Quotient Professionalism Learned vs. Inborn Traits Practical Illustration Communication Ways We Communicate Improving Nonverbal Communication Listening Openness and Honesty Practical Illustration Team Work Identifying Capabilities Get Into Your Role Learn the Whole Process The Power of Flow Practical Illustration Problem Solving Define the Problem Generate Alternative Solutions Evaluate the Plans Implementation and Re-Evaluation Practical Illustration Time Management The Art of Scheduling Prioritizing Managing Distractions The Multitasking Myth Practical Illustration Attitude and Work Ethic What Are You Working For? Caring for Others vs Caring for Self Building Trust Work Is Its Own Reward Practical Illustration Adaptibility/Flexibility Getting Over the Good Old Days Syndrome Changing to Manage Process Changing to Manage People Showing You?re Worth Your Weight in Adaptability Practical Illustration Self Confidence (Owning It) Confident Traits Self-Questionnaire Sure-fire Self-Confidence Building Tactics Build Up Others Practical Illustration Ability to Learn Wow, You Mean I?m Not Perfect? Listen with an Open Mind Analyze and Learn Clear the Air and Don?t Hold Any Grudges Practical Illustration Networking Redefine Need Identifying Others? Interests Reach Out When to Back Off Practical Illustration Wrapping Up Words From the Wise

Get ready to take centre stage with our CPD Certified Event Management Diploma. As one of the most dynamic industries worldwide, Event Management offers the perfect arena to unleash your creativity and organisational skills. Our program offers a comprehensive and engaging exploration of the exciting world of events, ensuring you'll stand out in this vibrant field. Immerse yourself in the intricacies of Event Management from planning to execution. Master the art of creating memorable experiences, coordinating logistical elements, and managing budgets. Navigate the complexities of different event types, be it corporate meetings, music festivals, or weddings. Transform your passion into a thriving career with our Event Management Diploma. Step into the exciting world of Event Management and create moments that leave a lasting impression. Courses Are Included in this Event Management Diploma - CPD Certified Bundle: Course 01: Advanced Diploma in Event Management at QLS Level 7 Course 02: Hospitality Management Course 03: Organisational Skills Course for Administrator Course 04: Catering Management Course 05: Photography Masterclass Course 06: Wedding Planner Learning Objectives Gain a comprehensive understanding of the Event Management industry, its structure, and operating procedures. Learn to plan, coordinate, and execute a wide range of events, gaining practical insights into the mechanics of Event Management. Develop the ability to manage budgets effectively, essential in ensuring the success of any event under your management. Understand the various types of events, their unique needs and requirements, enhancing your versatility in Event Management. Why Choose Our Event Management Course? FREE Event Management certificate accredited Get a free student ID card with Event Management Training Get instant access to this Event Management course. Learn Event Management from anywhere in the world Event Management is affordable and simple to understand Event Management is entirely online, interactive lesson with voiceover audio Lifetime access 24/7 tutor support Start your learning journey straightaway with Event Management Diploma - CPD Certified! This Event Management curriculum has been designed by Event Management experts with years of experience behind them. The Event Management course is extremely dynamic and well-paced to help you understand Event Management with ease. You'll discover how to master the Event Management skill while exploring relevant and essential topics. Assessment Process of Event Management Diploma - CPD Certified Once you have completed all the courses in the Event Management bundle, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterward. CPD 230 CPD hours / points Accredited by CPD Quality Standards Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - £29 If you are an international student, you will be required to pay an additional fee of 10 GBP for international delivery, and 4.99 GBP for delivery within the UK, for each certificate

Boost Your Career By Enrolling In This Manufacturing & Product Management Bundle To Overcome Your Challenges! 6 in 1 Manufacturing & Product Management Bundle Improve your knowledge and enhance your skills to succeed with this Manufacturing & Product Management bundle. This Manufacturing & Product Management bundle is designed to build your competent skill set and enable the best possible outcome for your future. Our bundle is ideal for those who aim to be the best in their fields and are always looking to grow. This Manufacturing & Product Management Bundle Contains 6 of Our Premium Courses for One Discounted Price: Course 01: Modern Manufacturing Training Course 02: Good Manufacturing Practice (GMP) Course 03: Product Management Course 04: SAP S4HANA Controlling Level 2 Course 05: SAP Controlling (CO) - Product Costing S4HANA Course 06: Quality Assurance (QA) Manager All the courses under this Manufacturing & Product Management bundle are split into a number of expertly created modules to provide you with an in-depth and comprehensive learning experience. Upon successful completion of the Manufacturing & Product Management bundle, an instant e-certificate will be exhibited in your profile that you can order as proof of your new skills and knowledge. Stand out from the crowd and get trained for the job you want. With this comprehensive Manufacturing & Product Management bundle, you can achieve your dreams and train for your ideal career. This Manufacturing & Product Management bundle covers essential aspects in order to progress in your chosen career. Why Prefer Us for Manufacturing & Product Management? All-in-one package of 6 premium courses' Manufacturing & Product Management bundle Earn a certificate accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Globally Accepted Standard Lesson Planning Free Assessments with this Manufacturing & Product Management Bundle 24/7 Tutor Support available with this Manufacturing & Product Management Bundle Start your learning journey straightaway! This Manufacturing & Product Management's curriculum has been designed by Manufacturing & Product Management experts with years of Manufacturing & Product Management experience behind them. The Manufacturing & Product Management course is extremely dynamic and well-paced to help you understand Manufacturing & Product Management with ease. You'll discover how to master the Manufacturing & Product Management skill while exploring relevant and essential topics. Assessment Process Once you have completed all the courses in the Manufacturing & Product Management bundle, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. CPD 60 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Manufacturing & Product Management bundle is suitable for everyone. Requirements You will not need any prior background or expertise. Career path This Manufacturing & Product Management bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - £29 If you are an international student, you will be required to pay an additional fee of 10 GBP for international delivery, and 4.99 GBP for delivery within the UK, for each certificate

Boost Your Career By Enrolling In This Supply Chain Management, Transport and Logistics Bundle To Overcome Your Challenges! 6 in 1 Supply Chain Management, Transport and Logistics Management Bundle Improve your knowledge and enhance your skills to succeed with this Supply Chain Management, Transport and Logistics Management bundle. This Supply Chain Management, Transport and Logistics Management bundle is designed to build your competent skill set and enable the best possible outcome for your future. Our bundle is ideal for those who aim to be the best in their fields and are always looking to grow. This Supply Chain Management, Transport and Logistics Management Bundle Contains 6 of Our Premium Courses for One Discounted Price: Course 01: Supply Chain Management Course 02: Diploma in Operations Management Course 03: Compliance Officer Training Level 3 Course 04: Transport and Logistics Management Course 05: Purchasing & Procurement Course 06: Material Management All the courses under this Supply Chain Management, Transport and Logistics Management bundle are split into a number of expertly created modules to provide you with an in-depth and comprehensive learning experience. Upon successful completion of the Supply Chain Management, Transport and Logistics Management bundle, an instant e-certificate will be exhibited in your profile that you can order as proof of your new skills and knowledge. Stand out from the crowd and get trained for the job you want. With this comprehensive Supply Chain Management, Transport and Logistics Management bundle, you can achieve your dreams and train for your ideal career. This Supply Chain Management, Transport and Logistics Management bundle covers essential aspects in order to progress in your chosen career. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of this course Get a free student ID card with this Training This course is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Lifetime access to this course materials This course comes with 24/7 tutor support Start your learning journey straightaway! This Supply Chain Management, Transport and Logistics Management's curriculum has been designed by Supply Chain Management, Transport and Logistics Management experts with years of experience behind them. The course is extremely dynamic and well-paced to help you understand Supply Chain Management, Transport and Logistics Management with ease. You'll discover how to master the Supply Chain Management, Transport and Logistics Management skill while exploring relevant and essential topics. Assessment Process Once you have completed all the courses in this bundle, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. CPD 60 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is ideal for: Students seeking mastery in this field Professionals seeking to enhance their skills Anyone who is passionate about this topic Requirements You will not need any prior background or expertise. Career path This bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - £29 If you are an international student, you will be required to pay an additional fee of 10 GBP for international delivery, and 4.99 GBP for delivery within the UK, for each certificate

Are you keen on driving your team towards unprecedented efficiency? The key lies in Agile Project Management. Get the skills you need to thrive in the fast-paced corporate world with our Agile Project Management - CPD Certified course. This program is dedicated to equipping you with a thorough understanding of Agile Project Management methodologies, allowing you to lead projects with flexibility, efficiency, and adaptability. Unlock a new realm of project management where traditional approaches are set aside in favour of more responsive strategies. Agile Project Management enables you to handle rapid changes in project scopes, ensuring on-time delivery without compromising quality. This course will provide you with the essentials to effectively implement Agile Project Management principles in your organisation. Become a highly sought-after project manager in the ever-evolving corporate landscape. Join our Agile Project Management course and transform your career trajectory. Become part of the Agile Project Management revolution and set new benchmarks of project excellence. Courses Are Included in this Agile Project Management - CPD Certified Bundle: Course 01: Agile Project Management Course 02: Agile Scrum Certification Course 03: Agile Business Analyst Training Course 04: Financial Analysis for Finance Reports Course 05: Team Management and Leadership Development Training Course 06: Compliance Risk and Management Learning Objectives: Acquire a comprehensive understanding of Agile Project Management methodologies and principles. Develop strategies to implement Agile Project Management effectively, fostering innovation and flexibility. Understand how Agile Project Management can enhance team collaboration, improve product quality, and ensure timely project delivery. Gain skills to manage project changes and risks effectively using Agile Project Management techniques. Recognize the benefits and challenges of Agile Project Management, and learn strategies to ensure successful agile transitions. Develop leadership skills tailored to Agile Project Management, promoting an environment of continuous improvement and responsiveness. Why Choose Our Bundle Course? FREE Agile Project Management certificate accredited Get a free student ID card with Agile Project Management Training Get instant access to this Agile Project Management course. Learn Agile Project Management from anywhere in the world Agile Project Management is affordable and simple to understand Agile Project Management is entirely online, interactive lesson with voiceover audio Lifetime access 24/7 tutor support Start your learning journey straightaway! This course curriculum has been designed by Agile Project Management experts with years of experience behind them. This course is extremely dynamic and well-paced to help you understand Agile Project Management with ease. You'll discover how to master the Agile Project Management skill while exploring relevant and essential topics. Assessment Process Once you have completed all the courses in the Agile Project Management bundle, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterward. CPD 60 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is suitable for everyone. Requirements You will not need any prior background or expertise to enrol in this Agile Project Management - CPD Certified . Career path This bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - £29 If you are an international student, you will be required to pay an additional fee of 10 GBP for international delivery, and 4.99 GBP for delivery within the UK, for each certificate

Boost Your Career By Enrolling In This Performance Management, Team Building & Management Bundle To Overcome Your Challenges! 6 in 1 Performance Management, Team Building & Management Bundle Improve your knowledge and enhance your skills to succeed with this Performance Management, Team Building & Management bundle. This Performance Management, Team Building & Management bundle is designed to build your competent skill set and enable the best possible outcome for your future. Our bundle is ideal for those who aim to be the best in their fields and are always looking to grow. This Performance Management, Team Building & Management Bundle Contains 6 of Our Premium Courses for One Discounted Price: Course 01: Diploma in Performance Management Course 02: Team Building & Management Diploma Course 03: Conflict Management Training Course 04: HR Training: Handling Violence in Workplace Course 05: Workplace Productivity Course Course 06: Workplace Professionalism All the courses under this Performance Management, Team Building & Management bundle are split into a number of expertly created modules to provide you with an in-depth and comprehensive learning experience. Upon successful completion of the Performance Management, Team Building & Management bundle, an instant e-certificate will be exhibited in your profile that you can order as proof of your new skills and knowledge. Stand out from the crowd and get trained for the job you want. With this comprehensive Performance Management, Team Building & Management bundle, you can achieve your dreams and train for your ideal career. This Performance Management, Team Building & Management bundle covers essential aspects in order to progress in your chosen career. Why Prefer Us for Performance Management, Team Building & Management? All-in-one package of 6 premium courses' Performance Management, Team Building & Management bundle Earn a certificate accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Globally Accepted Standard Lesson Planning Free Assessments with this Performance Management, Team Building & Management Bundle 24/7 Tutor Support available with this Performance Management, Team Building & Management Bundle Start your learning journey straightaway! This Performance Management, Team Building & Management's curriculum has been designed by Performance Management, Team Building & Management experts with years of Performance Management, Team Building & Management experience behind them. The Performance Management, Team Building & Management course is extremely dynamic and well-paced to help you understand Performance Management, Team Building & Management with ease. You'll discover how to master the Performance Management, Team Building & Management skill while exploring relevant and essential topics. Assessment Process Once you have completed all the courses in the Performance Management, Team Building & Management bundle, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. CPD 60 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Performance Management, Team Building & Management bundle is suitable for everyone. Requirements You will not need any prior background or expertise. Career path This Performance Management, Team Building & Management bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - £29 If you are an international student, you will be required to pay an additional fee of 10 GBP for international delivery, and 4.99 GBP for delivery within the UK, for each certificate

Chart your path to success with our Advanced Leadership & Management Diploma. This CPD-certified course is an exceptional route to mastering the sophisticated strategies and profound insights required in modern leadership and management. With this course, you'll unlock the potential within, learning the intricate aspects of Advanced Leadership & Management. Uncover the art of decision-making, team motivation, conflict resolution, and strategic planning. All in one comprehensive course designed to transform your leadership skills. The Advanced Leadership & Management Diploma helps you understand and implement essential management concepts, strengthening your leadership arsenal. It explores the mechanics of effective leadership and the innovative strategies used in successful management. Whether you're a budding leader or an experienced manager, this course is your ticket to a comprehensive understanding of Advanced Leadership & Management. Empower your professional journey with this dynamic course, equipping you with the knowledge needed to inspire teams and steer your organisation toward its strategic goals. Courses Are Included in this Advanced Leadership & Management Diploma - CPD Certified Bundle: Course 01: Advanced Diploma in Leadership and Management at QLS Level 7 Course 02: Project Management Course 03: Smart Goal Setting Course 04: Office Administration & Skills Diploma Course 05: Team Building & Management Diploma Course 06: Self-Esteem & Confidence Building Learning Objectives: Understand the core principles of Advanced Leadership & Management, including strategic planning and decision-making. Learn the art of effective communication and team motivation within the scope of Advanced Leadership & Management. Gain knowledge on how to manage change and conflict, two inevitable elements in any organisation. Delve into the dynamics of project management and learn how to apply leadership and management principles to drive successful project outcomes. Develop insights into the role of ethics and corporate responsibility in Advanced Leadership & Management. Enrich your understanding of the latest trends and challenges in leadership and management, preparing you for a future-focused career. Why Choose Our Leadership & Management Course? FREE Leadership & Management certificate accredited Get a free student ID card with Leadership & Management Training Get instant access to this Leadership & Management course. Learn Leadership & Management from anywhere in the world Leadership & Management is affordable and simple to understand Leadership & Management is entirely online, interactive lesson with voiceover audio Lifetime access 24/7 tutor support Start your learning journey straightaway with an Advanced Leadership & Management Diploma - CPD Certified! This Leadership & Management curriculum has been designed by Leadership & Management experts with years of experience behind them. This course is extremely dynamic and well-paced to help you understand Leadership & Management with ease. You'll discover how to master Leadership & Management skill while exploring relevant and essential topics. Assessment Process of Advanced Leadership & Management Diploma - CPD Certified Once you have completed all the courses in the bundle, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterward. CPD 230 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is suitable for everyone. Requirements You will not need any prior background or expertise to enrol in this course. Career path This bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - £29 If you are an international student, you will be required to pay an additional fee of 10 GBP for international delivery, and 4.99 GBP for delivery within the UK, for each certificate

Diploma of Event Management (Online) - CPD Certified Are you looking for a challenging and rewarding career in private investigation? The demand for private investigators in the UK is growing, with an estimated 10,000 new jobs expected to be created by 2025. Our CPD-certified course will teach you the skills you need to succeed in this exciting field, including surveillance, interviewing, and report writing. Enrol today and start your journey to becoming a private investigator! Courses Are Included in this Diploma of Event Management (Online) - CPD Certified Bundle: Course 01: Advanced Diploma in Event Management at QLS Level 7 Course 02: Diploma in Wedding Planner at QLS Level 5 Course 03: Kids Party Planner Diploma Course 04: Diploma in Catering Management at QLS Level 4 Course 05: Wedding Photography Training Course 06: Project Management Course Learning Outcomes Gain a comprehensive knowledge of the UK legal system, understanding the essential legalities and ethics involved in private investigation, boosting your credibility in the field. Develop critical thinking and analytical skills, equipping you to solve complex cases; 80% of our graduates report improved problem-solving abilities. Learn advanced surveillance techniques and modern technology applications, vital for over 90% of private investigative work in today's digital world. Understand the business side of private investigation, empowering you to start your own investigative agency, an opportunity pursued by 40% of our alumni. Achieve a CPD-certified diploma, enhancing your career opportunities in a market seeing a 30% rise in demand for qualified private investigators. Why Choose Our Event Management Course? FREE Event Management certificate accredited Get a free student ID card with Event Management Training Get instant access to this Event Management course. Learn Event Management from anywhere in the world Event Management is affordable and simple to understand Event Management is entirely online, interactive lesson with voiceover audio Lifetime access to the Event Management course materials Event Management comes with 24/7 tutor support So enrol now in this Event Management Today to advance your career! Start your learning journey straightaway with Diploma of Event Management (Online) - CPD Certified! This Event Management curriculum has been designed by Event Management experts with years of experience behind them. The Event Management course is extremely dynamic and well-paced to help you understand Event Management with ease. You'll discover how to master the Event Management skill while exploring relevant and essential topics. Assessment Process of Diploma of Event Management (Online) - CPD Certified Once you have completed all the courses in the Event Management bundle, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. CPD 230 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Diploma of Event Management (Online) - CPD Certified This Diploma of Event Management (Online) - CPD Certified bundle is suitable for everyone. Requirements Diploma of Event Management (Online) - CPD Certified You will not need any prior background or expertise to enrol in this Diploma of Event Management (Online) - CPD Certified. Career path Diploma of Event Management (Online) - CPD Certified This Diploma of Event Management (Online) - CPD Certified bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - £29 If you are an international student, you will be required to pay an additional fee of 10 GBP for international delivery, and 4.99 GBP for delivery within the UK, for each certificate

Fast-track your way to masterful business communication with our CPD Certified course in Customer Relationship Management (CRM). In the modern business landscape, the art of maintaining meaningful relationships with customers can be a game-changer, and that's where CRM steps in. Our course offers an engaging deep dive into the world of CRM, providing you with practical skills to leverage customer insights and foster stronger relationships. With this course, you will grasp the core elements of CRM and learn how to apply them to ensure customer loyalty and business growth. Explore the intersection of CRM and technology, and learn how digital tools can streamline your customer interactions and engagements. Crafted by experts in the field, this course takes a hands-on approach to Customer Relationship Management (CRM), equipping you with a comprehensive understanding of CRM strategies and their implementation. Join us and gain the confidence to elevate your career by leveraging the power of CRM. Courses Are Included in this Customer Relationship Management (CRM) - CPD Certified Bundle: Course 01: Diploma in Customer Relationship Management (CRM) at QLS Level 4 Course 02: Customer Service Training Course 03: Know Your Customer (KYC) Course 04: Principles of Customer Service Course 05: Understanding Excellence In Customer Service For Hospitality Course 06: Business Etiquette and Professional Behavior Learning Objectives: By the end of this course, you will: Understand the key concepts and components of Customer Relationship Management (CRM), and how they drive business growth. Develop the ability to implement effective CRM strategies that lead to customer loyalty and retention. Gain expertise in using CRM systems to manage customer data and gain valuable insights. Learn to integrate CRM with digital technologies to streamline and enhance customer interactions. Understand the ethical and legal considerations of CRM, ensuring customer trust and business compliance. Have a thorough understanding of how CRM can be leveraged to gain a competitive edge in your business field. Why Choose Our Customer Relationship Management (CRM) Course? FREE Customer Relationship Management (CRM) certificate accredited Get a free student ID card with Customer Relationship Management (CRM) Training Get instant access to this Customer Relationship Management (CRM) course. Learn Customer Relationship Management (CRM) from anywhere in the world Customer Relationship Management (CRM) is affordable and simple to understand Customer Relationship Management (CRM) is an entirely online, interactive lesson with voiceover audio Lifetime access to the Customer Relationship Management (CRM) course materials Customer Relationship Management (CRM) comes with 24/7 tutor support So enrol now in this Customer Relationship Management (CRM) Today to advance your career! Start your learning journey straightaway! This Customer Relationship Management curriculum has been designed by experts with years of experience behind them. This course is extremely dynamic and well-paced to help you understand Customer Relationship Management (CRM) with ease. You'll discover how to master the Customer Relationship Management skill while exploring relevant and essential topics. Assessment Process Once you have completed all the courses in the Customer Relationship Management (CRM) bundle, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterward. CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Customer Relationship Management - CPD Certified This bundle is suitable for everyone. Requirements Customer Relationship Management - CPD Certified You will not need any prior background or expertise to enrol in this Customer Relationship Management - CPD Certified. Career path Customer Relationship Management - CPD Certified This bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - £29 If you are an international student, you will be required to pay an additional fee of 10 GBP for international delivery, and 4.99 GBP for delivery within the UK, for each certificate