2111 Management Skills courses delivered Online

When managers have too many decisions to make, it can have a serious impact on the speed and efficiency of the organisation. When those decisions are commercial ones, the results can wreak havoc with the bottom line. Often the problem arises when those below them or in operational areas of the organisation aren't equipped or allowed to make a decision for themselves. Issues get passed back up and that wastes time. This programme provides a solution, giving your entire team the skills to: And most importantly, they'll be able to do this in line with the broader aims and commercial objectives of the business. By the end of the programme participants will be able to: Fully appreciate the importance of effective decision-making in business Use the five-step 'Stop, Think, Act!' decision-making process Stop leaping to conclusions Really understand the situations and decisions they are dealing with Identify good options Evaluate those options Make decisions and then put them into action Apply these tools and techniques to all their decisions in future 1 Understanding the business we work in What are the critical factors in our business? What is the SWOT analysis for our business? 2 Understanding what decision-making is 3 Background Culture of 'having to be doing' To change things we have to think about it! We are paid to make decisions! 4 Recognise the opportunity to make a decision 5 The 'Stop, Think, Act!' technique 6 STOP! Recognise the opportunity to make a decision Don't leap to conclusions Get ready to think Initial questions:Is this my decision? (Do I have the authority?)Who is this going to affect? (Do they need to be included?)When do I need to make the decision? (What's the timeline?) 7 THINK! The 3 Cs - making sure we understand the decisions we have to make What is the context of this decision?What is the overall situation?Why is this decision important?What do we need to achieve?What will success look like? Do I have clarity about the decision I need to make?Can I write it down?Can I express it clearly in two sentences? What are the criteria?What are the critical commercial factors that we will use to select our options?What will we use to measure the business success? 8 ACT! Identifying options What data do I need to collect?Issues with today's overloadIdentifying what will help you Select optionsHow many options?Must match your criteriaMust achieve success'Decision compass' exercise Analyse optionsTabular methodRisk analysis (likelihood v effect)Head, heart and gut (is there any organisational history/bias that we are up against?) Making your decision Taking it to actionFirst actionsPlanning how to make it happen

This training day will help managers explore what they need to do to create a motivating environment at work and learn some theory, tools and ideas to inspire motivation at individual and team level. Motivation is a key factor in effective people management and successful team performance. It involves engaging and inspiring your people and developing them in such ways as to improve their effectiveness and thus have a greater benefit to customers. It can also involve having tough conversations with those who do not seem to be motivated. By the end of the workshop participants will be able to: Identify key motivating factors at work and learn and create ideas to better engage staff Learn a conversation tool to use for challenging discussions Explain their role in motivating staff and understand a range of techniques and approaches to use in the workplace Review learning and have an action plan to take back and implement at work 1 Welcome, housekeeping, objectives Breaking the ice Setting personal objectives 2 Group work: identifying personal motivators and where they come from 3 Defining motivation The characteristics of a motivated team Input and group discussion 4 Factors impacting on motivation at work Using pre-work to identify challenges, hotspots and obstacles Feedback in plenary Exploring the benefits of motivation that address current challenges and agreeing outcomes for change 5 Commitment vs. compliance - organisational engagement and the manager's approach to buy in 6 Team challenge task using a theory about motivation Trainer input and review in plenary 7 Group task - complete a plan for individuals identified in pre-workshop task 8 Skill / will - a motivation tool: trainer input, followed by tasks that are assessed and discussed in peer groups 1-2-1 feedback task on approaches and plans to be taken back and used at work Feedback and plenary review 9 DEAL - a conversation tool: how to construct a conversation plan about motivation with an individual Peer professional 1-2-1s to practice the discussion planned and gain feedback 10 Review, evaluation and action planning

This practical, enjoyable day will give you the tools to go and do your job effectively and the opportunity to practise using them in a safe and supportive environment before putting them into practice for real back in the workplace. To inspire, you need to be inspired!Having the right set of skills, tools and techniques helps us to manage in a productive and beneficial way. Above all, the workshop will inspire you with the determination to engage with the people you manage to produce greater levels of achievement. This workshop will enable you to: Understand what the role of the manager is Engage and inspire a team to perform Recognise the range of styles appropriate for different situations and how your communication style impacts Provide clear direction on your team's purpose, role and responsibilities Understand how to create a motivating environment for those who report to you Hold them accountable for delivery Hold performance conversations Review and evaluate your learning and have a plan to take back and implement at work 1 Bringing the role to life Starting the day with sharing your current ideals and approaches using the pre workshop task Understanding what you bring to your role and your objectives for the day 2 The role and responsibilities of a manager: an overview Responsibility and accountability Producing results Managing teams Developing individuals 3 Communication excellence The model of a team communicator What type of communicator are you and what about your team? Practical interactive group exercise 4 Your role as a team leader - shaping how we work using the organisation's values Your role Your team's role Enabling your team to deliver in a changing mindset 5 Engaging and motivating your team Exercise: using a leadership model to explore how you are enabling your team to engage with current change, what's getting in the way and how you will manage this in your organisational context Peer and group task and discussion 6 Addressing motivation at team and individual level in times of change Exercises:Identifying approaches to motivating people at work based on a work based model of motivation: team taskExploring a behavioural model of motivation: team discussion Review in plenary 7 Holding people accountable The work cycle model of team performance: Agree purposeSet objectivesMonitor performanceProvide feedbackCompliance vs. commitment Professional discussion in small groups Exercise: Practising short conversations using peer coaching support 8 Review of learning and action planning Personal review and action planning Group review of learning Evaluation

Level 6 Diploma in Health and Social Care Certificate Online Are you looking for a rewarding career that will allow you to help people succeed in their daily lives? Are you considering a career as a nurse, paramedic, health visitor, or social worker? Are you looking for a way to break into the healthcare industry? If this is the case, the Level 6 Diploma in Health and Social Care Certificate can assist you in developing skills and knowledge that will propel your career forward and open doors to enticing opportunities! Individuals who complete the Level 6 Diploma in Health and Social Care Certificate will have the knowledge, understanding, and skills necessary to succeed in senior management positions in the health and social care: health and social care sector. Students can demonstrate their abilities by producing evidence from their work activities to meet national occupational standards. Through this Level 6 Diploma in Health and Social Care: Health and Social Care Certificate course, learners will acquire care management skills in the health and social care: health and social care sector. The primary goal of this Level 6 Diploma in Health and Social Care Certificate course is to explore key concepts of professional and ethical practice, care delivery, care management, and personal and professional development. In addition, learners in this Level 6 Diploma in Health and Social Care: Health and Social Care Certificate course will develop the academic and professional practice to assist health and social care: health and social care services. Enrol in our Level 6 Diploma in Health and Social Care Certificate today and make a life-changing decision, gaining the knowledge you need to transform your career. Main Course: Level 6 Diploma in Health and Social Care Management Free Courses included with Health and Social Care: Health and Social Care Course Course 01: Care Certificate Course 02: Dementia Training Course 03: Healthcare Assistant Course 04: Legionella and Legionnaires' Disease Awareness Training Course Special Offers of this Health and Social Care: Health and Social Care Course: This Health and Social Care: Health and Social Care Course includes a FREE PDF Certificate. Lifetime access to this Health and Social Care: Health and Social Care Course Instant access to this Health and Social Care: Health and Social Care Course 24/7 Support Available to this Health and Social Care: Health and Social Care Course [ Note: Free PDF certificate as soon as completing Health and Social Care: Health and Social Care Course] Level 6 Diploma in Health and Social Care Certificate Online This Level 6 Diploma in Health and Social Care: Health and Social Care Certificate course consists of 13 modules. Course Curriculum of Level 6 Diploma in Health and Social Care Certificate Module 01: A Quick Overview of Health and Social Care Module 02: Understanding Healthcare Module 03: Understanding Social Care Module 04: The UK Health System Module 05: Care and Support Planning Module 06: Person-Centred Care Module 07: Communication in Health and Social care Module 08: Developing Effective Communication Skills Module 09: Developing Listening Skills Module 10: Working in Health and Social Care; Promoting Equality, Diversity and Rights Module 11: Health and Safety Responsibilities Module 12: Safeguarding in Social Care Module 13: Identifying Social Risk and Needs in Health Care Assessment Method of Level 6 Diploma in Health and Social Care Certificate After completing Level 6 Diploma in Health and Social Care: Health and Social Care Certificate Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Level 6 Diploma in Health and Social Care Certificate After completing the Level 6 Diploma in Health and Social Care: Health and Social Care Certificate Course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Level 6 Diploma in Health and Social Care Certificate Online This Level 3 Award in Health and Social Care: Health and Social Care Course is ideal for people who want to work in Health and Social Care: Health and Social Care or are already working and want to improve their knowledge and skills. Special Note: Our Level 6 Diploma in Health and Social Care: Health and Social Care Certificate Course is not a regulated course. If You want to get qualified, you can consider following options: Level 3 Award in Health and Social Care (VRQ) Level 3 Certificate in Health and Social Care (VRQ) NVQ health and social care level 2 NVQ health and social care level 3 NVQ health and social care level 4 NVQ health and social care level 5 NVQ health and social care Level 3 Diploma in Health and Social Care Level 4 Diploma in Health and Social Care Level 4 Diploma in Health and Social Care Management Level 5 Diploma in Health and Social Care Management Level 6 Diploma in Health and Social Care Management Level 7 Diploma in Health and Social Care Management Requirements Level 6 Diploma in Health and Social Care Certificate Online To enrol in this Level 3 Award in Health and Social Care Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Level 3 Award in Health and Social Care Course. Be energetic and self-motivated to complete our Level 3 Award in Health and Social Care Course. Basic computer Skill is required to complete our Level 3 Award in Health and Social Care: Health and Social Care Course. If you want to enrol in our Level 3 Award in Health and Social Care: Health and Social Care Course, you must be at least 15 years old. Career path Level 6 Diploma in Health and Social Care Certificate Online This comprehensive Level 6 Diploma in Health and Social Care: Health and Social Care Certificate Course can help you get a rewarding job working in residential care homes, nursing homes, day centres, children's centres, health centres, supported housing, respite care, residential schools, or even special schools.

Level 5 Associate Diploma in People Management: Level 5 Associate Diploma in People Management Would you like to bring a big change to your company's performance with your Level 5 Associate Diploma in People Management skills? We have a Level 5 Associate Diploma in People Management course to boost your expertise. This level 5 associate diploma in Level 5 Associate Diploma in People Management course covers organisational performance, culture in action, professional attitudes, and appreciating people. Additionally, this level 5 associate diploma in Level 5 Associate Diploma in People Management course teaches students how to perform evidence-based medicine. Furthermore, how to maintain work relationships, workforce planning, and talent management techniques are covered throughout this level 5 associate diploma in Level 5 Associate Diploma in People Management course. Moreover, this level 5 associate diploma in Level 5 Associate Diploma in People Management course will help you recognise your performance, contributions, and the growth of leadership and management. Learning outcomes of Level 5 Associate Diploma in People Management course This Level 5 Associate Diploma in People Management course will explain: Performance of organisations and culture in action. This Level 5 Associate Diploma in People Management course teaches how to practice based on evidence. Professional behaviours and valuing people are also thoughts in our Level 5 Associate Diploma in People Management course. Moreover, this Level 5 Associate Diploma in People Management course explains the management of employment relationships. How to do workforce planning and talent management is described in our Level 5 Associate Diploma in People Management course. Throughout our Level 5 Associate Diploma in People Management course, you will receive acknowledgement of contribution and performance. Overall, this Level 5 Associate Diploma in People Management course is helpful to the development of leadership and management. Special Offers Of this Level 5 Associate Diploma in People Management course This Level 5 Associate Diploma in People Management course includes a FREE PDF Certificate. Lifetime access to this Level 5 Associate Diploma in People Management course Instant access to this Level 5 Associate Diploma in People Management course Get FREE Tutor Support from Monday to Friday in this Level 5 Associate Diploma in People Management course. [ Note: Free Digital certificate as soon as completing the Level 5 Associate Diploma in People Management course] Level 5 Associate Diploma in People Management Our Level 5 Associate Diploma in People Management course offers a deep dive into organizational performance and culture in action. This Level 5 Associate Diploma in People Management course also emphasizes professional attitudes and the value of appreciating people in the workplace. Additionally, our Level 5 Associate Diploma in People Management program equips students with the skills to apply evidence-based practices effectively. By enrolling in this Level 5 Associate Diploma in People Management course, you'll gain the knowledge and tools needed to drive success in any organization. Enhance your expertise in Level 5 Associate Diploma in People Management and take your career to the next level. Who is this course for? Level 5 Associate Diploma in People Management If you're looking to advance in an exciting and encouraging atmosphere in your HR profession, this level 5 associate diploma in Level 5 Associate Diploma in People Management course is for you. Special Note: Our Level 5 Associate Diploma in People Management Course is Knowledge-based not a regulated course. To get Qualified, you may choose the following options: CIPD CIPD-Intermediate CIPD-Advanced CIPD-hr-practice CIPD Level 3 Foundation Certificate in People Practice CIPD Level 5 Associate Diploma in People Management CIPD Level 5 Associate Diploma in Organisational Learning and Development CIPD Level 7 Advanced Diploma in Strategic Learning and Development Level-3-CIPD Requirements Level 5 Associate Diploma in People Management To enrol in this Level 5 Associate Diploma in People Management Course Course, students must fulfil the following requirements. To join in our Level 5 Associate Diploma in People Management Course, you must have a strong command of the English language. To successfully complete our Level 5 Associate Diploma in People Management Course, you must be vivacious and self driven. To complete our Level 5 Associate Diploma in People Management Course, you must have a basic understanding of computers. Career path Level 5 Associate Diploma in People Management Taking this Level 5 Associate Diploma in People Management course will help you land a position as an: HR manager HR director HR business partner Head of HR

AET Level 3 Award in Education and Training (Formerly PTLLS) ** SUMMER SALE----SUMMER SALE ** ➽➽➽ Live Zoom Microteaching Session with Tutor Tired of endlessly scouring the internet for an AET Level 3 Award in Education and Training (Formerly PTLLS) course? Struggling to find one that ticks all the boxes? Look no further - you've just stumbled upon the perfect solution. Take a moment to explore our comprehensive PTLLS course, meticulously crafted to provide everything you need for success. The AET Level 3 Award in Education and Training (Formerly PTLLS) program is tailored for individuals aspiring to work in education, particularly as early-age instructors and trainers across various contexts. It serves as the initial stepping stone towards becoming an entry-level teacher in the United Kingdom. Additionally, accredited by TQUK, a leading awarding organization in the UK, our AET Level 3 Award in Education and Training (Formerly PTLLS) ensures quality and recognition. This qualification is essential if you're eyeing a career as a FE teacher or trainer in the UK. Thinking about delving into the realm of teaching? Our AET Level 3 Award in Education and Training, previously known as the PTLLS course, provides an excellent starting point. As a teacher, you wield significant influence, shaping the lives of your students and contributing positively to society. With a global surge in demand for teaching positions, the satisfaction and impact of such a career are unparalleled. If you aspire to effect change, this course is tailor-made for you, accommodating both novices and seasoned educational professionals. Awarded by TQUK, a reputable accreditation body, our AET Level 3 Award in Education and Training (Formerly PTLLS) certification enhances your marketability within the industry. But wait, there's more! As a token of our commitment to your learning journey, we offer additional courses alongside the AET Level 3 Award in Education and Training (Formerly PTLLS) course. These supplementary teaching and training courses are curated to enrich your knowledge and bolster your employability. Upon completion of our AET/PTLLS - Level 3 Award in Education and Training, you'll possess a comprehensive skill set, including the ability to: Identify and execute the roles of a teacher. Implement effective teaching and learning approaches. Tailor training sessions for learners from diverse backgrounds. Understand teacher attributes and expectations. Develop inclusive lessons and training sessions. Analyze roles, responsibilities, and relationships in education and training. Administer assessments for students effectively. Embark on a rewarding career journey with our AET Level 3 Award in Education and Training (Formerly PTLLS) program. Whether you're seeking personal fulfillment or aiming to impact others' lives, teaching is a gratifying profession. It's an opportunity not only for personal growth but also to facilitate the growth of countless learners. With schools and universities constantly seeking qualified instructors, the demand for educators remains high. Teaching isn't just about imparting knowledge; it's about continual learning and growth. The PTLLS Training is a nationally recognized award suitable for both current and aspiring educators, providing the necessary qualifications to excel in the field. Special Note: Please be informed that apart from the initial fee, you have to pay GBP 169 when submitting assignments. AET Level 3 Award in Education and Training (Formerly PTLLS) By learning this AET Level 3 Award in Education and Training (Formerly PTLLS) You will learn about the role, responsibilities, and duties of a teacher. Besides, you will be able to identify the significance of your existence in your students' lives. Also, You will know how you can bring effective change to them with your influence through this PTLLS Training. Further, inclusive teaching and learning is a very important concept in an educational setting. That is why we have included this AET Level 3 Award in Education and Training (Formerly PTLLS) in our course so that you can learn. Besides, you will get an in-depth idea about how to perform an assessment. AET Level 3 Award in Education and Training (Formerly PTLLS) Course Curriculum Module 01: Understanding Roles, Responsibilities and Relationships in Education and Training Module 02: Understanding and Using Inclusive Teaching and Learning Approaches in Education and Training Module 03: Understanding Assessment of PTLLS AET Level 3 Award in Education and Training (Formerly PTLLS) Qualification at a Glance Total Qualification Time (TQT - 120 Hours Guided Learning Hours (GLH) - 48 Hours Credit Value - 12 Minimum Age - 19 AET Level 3 Award in Education and Training (Formerly PTLLS) Assessment Method PTLLS To be eligible for the certification, you need to complete the following assessments. Three written assignments One microteaching session - 60 Minutes (Which can be submitted as a recorded video) Please note that you will be given precise instruction in the course material about writing the assignments and performing the micro-teach session. Moreover, if you face any difficulty, your tutor will be there to support you. You must submit all assignments via the online portal with full tutor support. Certification As soon as you submit your assignments and micro-teaching video, your tutor will assess those. Based on the assessor's evaluation, you will be graded either achieved/not achieved yet. If you are in the achieved category, you will receive an accredited certificate from the renowned awarding body TQUK. Progression If you achieve this AET Level 3 Award in Education and Training (Formerly PTLLS) Course qualification, you could progress to: AET/PTLLS: Level 3 Award in Assessing Vocationally Related Achievement AET/PTLLS: Level 3 Certificate in Assessing Vocational Achievement AET/PTLLS: Level 3 Award in Assessing Competence in the Work Environment AET/PTLLS: Level 4 Certificate in Education and Training AET/PTLLS: Level 4 Certificate for the Advanced Practitioner in Schools and Colleges AET/PTLLS: Level 4 Award for Technology Enabled Educators AET/PTLLS: Level 5 Diploma in Education and Training Who is this course for? AET: AET Level 3 Award in Education and Training (Formerly PTLLS) Wherever you work, this AET Level 3 Award in Education and Training (Formerly PTLLS) is a must for you if you want to become a trainer. This course is suitable for: Beginners in AET Professionals Students Career changers Requirements AET: AET Level 3 Award in Education and Training (Formerly PTLLS) There are no fixed entry requirements for attending the AET Level 3 Award in Education and Training (Formerly PTLLS) course. However, you must be 19 years old or over upon certification. An interest in teaching adults and E-learning will be beneficial. Moreover, you must have basic ICT and time management skills. It will help you complete online written assignments. Since this is a PTLLS course, you must be ready to read through various texts, cross-reference, research theories or principles or practises of effective teaching. Career path AET: AET Level 3 Award in Education and Training (Formerly PTLLS) You can choose from a variety of professions either in teaching or training upon completion of the AET Level 3 Award in Education and Training (Formerly PTLLS). These include Primary School Teacher Secondary School Teacher Further Education Teacher Private Tutor Freelance Trainer Trainer at Your Workplace

Grow your business upon 50 million worldwide start-ups per year and become an ultimate tradesperson pursuing this Basic

Elevate your career to new heights with our Diploma in Business Management & Business Administration. This CPD-certified course equips you with the knowledge and understanding to navigate the intricate world of Business Management effectively. Our Diploma in Business Management & Business Administration is designed to offer a comprehensive exploration of core business principles and strategies. It provides you with in-depth insights into strategic planning, operational management, financial decision-making, and human resource management. With our course, you will delve into the many facets of managing a successful business, acquiring the tools to lead teams, manage change, and drive business growth. This course offers a holistic view of Business Management & Business administration, preparing you for a myriad of business environments. Whether you are a budding entrepreneur, an aspiring manager, or a seasoned business professional, this Bundle is your ticket to unlocking your business leadership potential. Embrace your future in Business Management with us. Courses Are Included in this Diploma in Business Management & Business Administration (Online) - CPD Certified Bundle: Course 01: Advanced Diploma in Business Management at QLS Level 7 Course 02: Business Administration Diploma Course 03: Business Law Course 04: Business Training: Communication Skills Learning Objectives: Gain a comprehensive understanding of the principles and practices of Business Management. Learn the skills and knowledge required for effective strategic planning and decision-making in Business Management. Understand the fundamentals of financial management within the context of Business Management. Gain insights into human resource management and how to build and lead high-performing teams. Develop an understanding of operational management and its role in achieving business efficiency. Explore the challenges of change management and learn strategies for driving successful change in a business setting. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of this Bundle Get a free student ID card with this BundleTraining This Bundle is affordable and simple to understand This course is an entirely online, interactive lesson with voiceover audio Lifetime access to the course materials This Bundle comes with 24/7 tutor support Start your learning journey straightaway! This bundle has been designed by Business Management experts with years of experience behind them. This course is extremely dynamic and well-paced to help you understand Business Management with ease. You'll discover how to master the Business Management skill while exploring relevant and essential topics. Assessment Process Once you have completed all the courses in the bundle, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterward. CPD 210 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is ideal for: Students seeking mastery in this field Professionals seeking to enhance their skills Anyone who is passionate about this topic Requirements You will not need any prior background or expertise to enrol in this bundle. Career path This bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - £29 If you are an international student, you will be required to pay an additional fee of 10 GBP for international delivery, and 4.99 GBP for delivery within the UK, for each certificate

Managing the movement of goods across all sectors and distances for a range of customers from private individuals and sole traders through to large global organisations.

Description: The Hotel and Hospitality Management Diploma course allows you to manage a hotel efficiently with proper hospitality management skill. In the course, you will explore the techniques of hotel management, human resource management, quality management, housekeeping, security, and efficient communication skill. The rest of the part of the course deals with the concepts of hospitality and hospitality management. Upon completion, it is hoped that you will be able to manage and run a hotel successfully. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Hotel and Hospitality Management Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Hotel and Hospitality Management Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction to Hotel Management Hotel Business Administration 00:15:00 Type of Hotels 00:15:00 Hotel Administration Structure 00:15:00 Hospitality Management Introduction to Hospitality Management 00:30:00 Characteristics of the Hospitality Industry 00:15:00 Relationship Between the Hospitality Industry and Tourism 00:15:00 Influences Which Affect the Industry 00:15:00 The Development of the Hospitality Industry 00:30:00 Hospitality Brands 00:15:00 Accommodation 00:30:00 Food Service 00:30:00 Successful Quality Management 00:30:00 Housekeeping, Engineering & Security Housekeeping 00:15:00 Engineering Department 00:15:00 Security Departments 00:15:00 Human Resource Management Human Resource Management 00:15:00 Roles of HRM 00:15:00 Quality Management Quality Management 00:15:00 Marketing Marketing 00:45:00 Market Strategy in Hotel Industry 00:30:00 Interdepartmental Communications Skills Interdepartmental Communications 00:15:00 Communication Skills 00:45:00 Hospitality Introduction to Hospitality 00:15:00 Characteristics of the Hospitality Industry 00:15:00 Relationship Between the Hospitality Industry and Tourism 00:15:00 Types of Accommodation 00:15:00 Types of Room 00:30:00 Types of Hotel Guests 00:15:00 Mock Exam Mock Exam- Hotel and Hospitality Management Diploma 00:30:00 Final Exam Final Exam- Hotel and Hospitality Management Diploma 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00