2126 Management Skills courses delivered Online

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £180 as a Gift - Enrol Now No matter what industry are you in, customers are the lifeblood of every business! And happy customers mean healthy business. Customer Relationship Management (CRM) helps you gain insight into your customers' behaviour and modify your business operations to ensure that customers are served in the best possible way. Our comprehensive bundle on Customer Relationship Management (CRM)will assist your businesses with strategies, techniques, tools, and technologies used by enterprises for developing, retaining and acquiring customers. Learn Customer Relationship Management (CRM) systems to help your companies stay connected to customers, streamline processes, and improve profitability. So, whether you own a business that requires interaction with customers, an employee who works as customer support or a fresher who wants an in-demand skill set that'll help him/her succeed, this Customer Relationship Management (CRM) bundle is for you. What will you learn from this Customer Relationship Management (CRM) bundle: Become fully aware of CRM, its fundamentals, strategies and the future of CRM Explore KYC, CDD, AML and methods to carry out KYC and AML Gain an acute understanding of communication, its principles and fundamentals Learn about customer service, how to focus on customers and to establish an action plan Get a detailed overview of phone-based customer service and customer service communication strategies Gain knowledge of hospitality management and the process of development and training in the hospitality industry Discover how to work effectively across cultures Unveil the secret tricks of the formula of talking with strangers Fully understand performance management and conflict management Acquire the knowledge, skills and guidelines of stress management Along with this Customer Relationship Management course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. What other courses are included with this Customer Relationship Management? Course 1: Know Your Customer (KYC) Course 2: Effective Communication Skills Course 3: Retail Management - Level 5 Course 4: Phone-Based Customer Service Course 5: Hospitality and Accommodation Management Course 6: Working Effectively Across Cultures Course 7: The Formula to Talk with Strangers Course 8: Performance Management Course 9: Conflict Management Course 10: Stress Management Training How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) Curriculum Course 1: Customer Relationship Management Introduction to Customer Relationship Management Customer Relationship Management Fundamentals CRM Strategies Data Analysis in Customer Relationship Management Customer Relationship Management Databases Deepening Customer Relationship Handling Customer Complaints Future of CRM Course 2: Know Your Customer (KYC) Introduction to KYC Customer Due Diligence AML (Anti-Money Laundering) KYC, AML, and Data Privacy Regulations for Businesses Operations in the United Kingdom Regulations to be Complied by Industries Methods for carrying out KYC and AML and the Future of KYC Compliance Course 3: Effective Communication Skills Introduction To Communication - Goals & Benefits Key Principles Of Communication We are Always Communicating Fundamentals Of Communication - Part 1 Fundamentals Of Communication - Part 2 Great Communication Tips - Part 1 Great Communication Tips - Part 2 Self-Talk & Powerful Language Miscommunication Still MORE Great Tips! Part 1 Still MORE Great Tips! Part 2 Still MORE Great Tips! Part 3 Final Thoughts and Suggestions PROMO Communication (BEST) Course 4: Retail Management - Level 5 Module 01: Introduction to Retail Management Module 02: Retail Strategy Module 03: Retail Buying and Merchandising Module 04: Retail Pricing Module 05: Supply Chain Management in Retailing Module 06: The Sales Process and Dealing with Customers at the Checkout Module 07:Importance of Consumer Behaviour Module 08: Taking Trends and Targeting Customers Effectively Module 09: The Importance of Communicating with Customers Module 10: Choosing a Retail Location Module 11: Retail Psychology Module 12: Negotiate the Right Deal with Suppliers Module 13: Develop Store Security Procedures Module 14: Management Skills for Leading Your Team Module 15: Selling in Multiple Channels Module 16: Retail Brand Management Module 17: Health & Safety for Retail Stores Module 18: Consumer Rights Act Course 5: Phone-Based Customer Service Introduction to Customer Service What's Different about Good Customer Service? Customer Relationship Management Customer Service Communication Strategies Aspects of Phone Etiquette Building Rapport Over the Phone Inbound and Outbound Calls Active Listening and Managing Tough Callers Managing Interoffice Calls and Voicemail Problem Solving over the Phone Intra Organisation Dealings Measuring Customer Service Course 6: Hospitality and Accommodation Management Introduction to Hospitality Management An Overview of Hotel Industry The Process of Selection and Recruitment in Hospitality Industry The Process of Development and Training in Hospitality Industry Management of Front Office Operations Management of Housekeeping, Engineering and Security Operations Management of Food and Beverage Operations Management of Service Quality in Hospitality Industry Marketing in Travel and Tourism Business Accounting in Hospitality Industry Customer Satisfaction E-Hospitality and Technology Course 7: Working Effectively Across Cultures Introduction Cultural identity OBSERVE Learn APPLY More practical TIPS Wrap up Course 8: The Formula to Talk with Strangers Course Overview The Formula Summary End Course 9: Performance Management Introduction Performance Key Performance Indicators Reporting Rewarding Conclusion Course 10: Conflict Management Unit 01: Introduction Unit 02: Understand the Keys to Conflict Unit 03: How Misunderstandings Arise and the Solution Unit 04: Personality Types in Conflict Unit 05: Escalation of Conflict Unit 06: De-escalating Conflict Unit 07: Closing Section Course 11: Stress Management Training Beginning Concepts Specific Stress Management Techniques MORE Stress Reduction Strategies Still MORE Stress Reduction Techniques - Part 1 Still MORE Stress Reduction Techniques - Part 2 Still MORE Stress Reduction Techniques - Part 3 BONUS Video & Wrap Up! Special LIVE Bonus Video! CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Customer Relationship Management (CMR) bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Customer Relationship Management (CMR) is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path After finishing this Customer Relationship Management bundle successfully, you'll be equipped with the essential skills to explore your opportunities in roles such as: CRM Analyst CRM Consultant CRM Developer CRM Executive CRM Manager CRM Specialist And many more! Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Customer Relationship Management (CRM)) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Lead your team to success from anywhere in the world. Our Remote Team Manager Training empowers you to manage and motivate your team to achieve their goals. Develop your skills in decision-making, trust-building, time management and more. Take control of your team's future and become a master of remote team management. Learning Outcomes: Develop skills in remote team management Gain an understanding of building high-performing remote teams Learn the fundamentals of managing remote teams effectively Develop skills in time management for remote teams Understand the advantages and challenges of remote teams Gain skills in building and maintaining trust with remote teams In today's digital age, remote team management has become increasingly relevant. Our Remote Team Manager Training equips you with the skills necessary to manage and motivate your team from anywhere in the world. Our course is designed to help you build high-performing remote teams, make effective decisions, and manage your team's time efficiently. Additionally, we cover the advantages and challenges of remote teams, so you can gain a comprehensive understanding of the field. Our course is divided into nine modules that cover everything from the fundamentals of managing remote teams to building and maintaining trust with your team. Each module is designed to help you develop specific skills that will benefit you in your role as a remote team manager. Certification Upon completion of the Remote Team Manager Training course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is perfect for: Managers and team leaders who manage remote teams Professionals looking to improve their remote team management skills Entrepreneurs and business owners who manage remote teams Individuals looking to enhance their career in team management Career path Some career paths related to this industry in the UK are: Remote Team Manager: £30,000 - £75,000 Operations Manager: £30,000 - £80,000 Project Manager: £30,000 - £75,000 Human Resources Manager: £30,000 - £70,000 Business Development Manager: £30,000 - £80,000 Marketing Manager: £30,000 - £75,000

Discover the world of Occupational Therapy with our Level 3 Diploma! Gain essential skills, knowledge, and practical experience for a rewarding career.

Become a Nanny Care Worker and embark on a rewarding career caring for children. Learn the skills and knowledge you need to provide exceptional care, from child development to safety and nutrition. Enroll today and start your journey to becoming a trusted and compassionate childcare provider.

Ultimate UK Payroll Training | Master Accounting, Tax, Finance, Xero, and Learn UK Employment Law, AML | Tutor Support | Lifetime Access

Overview Master all the plumbing essentials and become an expert plumber by enrolling in the Professional Plumber Complete Bundle course.The comprehensive Professional Plumber Complete Bundle aims to build your proficiency in UK standard plumbing and equip you with the skills to get ahead in your professional life. You'll learn about the basic components of plumbing, various essential plumbing tools, related repair and installations, the role of the fire risk assessor, sales negotiation, sales techniques, and many more. You'll also gain interior and management skills upon successfully completing the course. Boost your career opportunities in the relevant sector by enrolling today! How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Professional Plumber Complete Bundle. It is available to all students, of all academic backgrounds. Requirements Our Professional Plumber Complete Bundleis fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 1 sections • 12 lectures • 03:00:00 total length •Module 01: Basic Components of Plumbing: 00:15:00 •Module 02: Principles of Effective Plumbing Systems: 00:15:00 •Module 03: The Plumbing Tools: 00:15:00 •Module 04: The Plumbing Process: 00:15:00 •Module 05: Central Heating Systems: 00:15:00 •Module 06: Domestic Cold Water System: 00:15:00 •Module 07: Domestic Hot Water System - Part 1: 00:15:00 •Module 08: Domestic Hot Water System - Part 2: 00:15:00 •Module 09: The Sanitation System and Repairs: 00:15:00 •Module 10: Domestic Rainwater System Installation: 00:15:00 •Module 11: Plumbing Projects: Case Study: 00:15:00 •Module 12: UK Standards for Plumbing: 00:15:00

[vc_row][vc_column][vc_column_text] Description: This Diploma in Retail Management course is designed to provide you with the latest retail management techniques, trends, and skills from operations. Retail management is a type of management that promotes greater sales and customer satisfaction by gaining a better understanding of the consumers of goods. It deals with overseeing the distribution and selling of products directly to consumers, in specific vending points such as shops, chain stores, markets and malls. A retail manager is in charge of everyday operations within a retail store or department. The course teaches you the techniques how a retail manager manages everything including merchandising promotion, organising employees, managing customer services, supervise inventories, etc. instead of these, a retail manager needs to understand client profiles and their needs to adjust product supply and to anticipate demand to increase profits. In the course, you will learn all these things. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Retail Management Course for? Diploma in Retail Management is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Diploma in Retail Management is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market.[/vc_column_text][/vc_column][/vc_row] Diploma in Retail Management Introduction to Retail Management 00:30:00 Handling Merchandise in Retail Management 00:30:00 Structure of Your Business 01:00:00 The Sales Process and Checkout 00:30:00 POS (Point of Sale) Retail System 00:15:00 Importance of Consumer Behaviour 00:30:00 Importance of Communication in Retail Industry 00:15:00 Effective Inventory Management 01:00:00 Choosing a Retail Store Location 00:30:00 Retail Psychology 00:30:00 Manage Your Suppliers 00:30:00 Negotiate The Right Deal With Suppliers 00:30:00 Develop Store Security Procedures 00:15:00 Management Skills For Leading Your Team 00:15:00 Retail Marketing 00:15:00 Role of Coupons in Retail Marketing 00:15:00 Retail Brand Management 00:15:00 Health And Safety Obligations For Retailers 00:15:00 Consumer Rights Act 00:30:00 Mock Exam Mock Exam- Diploma in Retail Management 00:20:00 Final Exam Final Exam- Diploma in Retail Management 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Overview Ensure your guestshave the perfect stay and master excellent hotel management skills by joining the Hotel Management Advanced Certification Level 3 course. The course is ideal for aspiring professionals and existing hotel management professionals who want to provide quality service to customers and ensure they have an unforgettable experience. Hotel management includes diverse responsibilities like leadership and revenue maintenance. The advanced certification course, instructed by expert educators, provides you with an opportunity to learn about all those key fundamentals and gain expertise by learning best practices. You will gain the skills to build an amazing management team to meet your customers' demands and grow your business rapidly. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Hotel Management Advanced Certification Level 3. It is available to all students, of all academic backgrounds. Requirements Our Hotel Management Advanced Certification Level 3 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 10 sections • 10 lectures • 03:38:00 total length •An Overview of Hotel Industry: 00:18:00 •The Process of Selection and Recruitment in Hospitality Industry: 00:21:00 •The Process of Development and Training in Hospitality Industry: 00:24:00 •Management of Front Office Operations: 00:19:00 •Management of Housekeeping, Engineering and Security Operations: 00:27:00 •Management of Food and Beverage Operations: 00:20:00 •Management of Service Quality in Hospitality Industry: 00:20:00 •Marketing in Travel and Tourism Business: 00:24:00 •Customer Satisfaction: 00:23:00 •E-Hospitality and Technology: 00:22:00

Transform Your Passion for Fitness into a Rewarding Career! Become a Physical Education Teacher and Inspire the Next Generation. Join our Comprehensive Physical Education (PE) Teacher & Sports Coaching Course Today! Physical Education (PE) is a vital aspect of a child's development, and the role of a Physical Education (PE) Teacher is to ensure that students receive a well-rounded education that promotes physical, mental, and emotional health. Our Physical Education (PE) Teacher & Sports Coaching course is designed to equip you with the knowledge and skills necessary to become a confident, effective and inspiring Physical Education (PE) Teacher. Whether you are just starting out or looking to take your career to the next level, our Physical Education (PE) Teacher & Sports Coaching course has something to offer. Our Physical Education (PE) Teacher & Sports Coaching course covers all the essential topics, including anatomy and physiology, exercise science, health and wellness, lesson planning, and classroom management. It will guide you through the process of becoming a Physical Education (PE) Teacher & Sports Coach, from understanding the fundamentals of physical fitness to developing effective teaching strategies and techniques. You'll also have an idea about the day-to-day responsibilities of a Physical Education (PE) Teacher & Sports Coaching. So why wait? Join our Physical Education (PE) Teacher & Sports Coaching course today and take the first step towards a fulfilling and rewarding career. Help inspire the next generation to lead active, healthy lives and make a lasting impact on their well-being. After Completing this Physical Education (PE) Teacher & Sports Coaching Course, you will learn: Apply fundamental coaching principles and techniques in various sports settings. Utilise psychological strategies to motivate and enhance athlete performance. Demonstrate proficiency in physical fitness training and conditioning methods. Employ effective management skills to create a positive sports coaching environment. Implement nutritional guidelines to optimise athlete health and performance. Details Perks of Learning with IOMH One-to-one support from a dedicated tutor throughout your course. Study online - whenever and wherever you want. Instant Digital/ PDF certificate 100% money back guarantee 12 months access Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement After completing the Physical Education (PE) Teacher course, you will receive your CPD-accredited Digital/PDF Certificate for £5.99. To get the hardcopy certificate for £12.99, you must also pay the shipping charge of just £3.99 (UK) and £10.99 (International). Who Is This Course for? This Physical Education (PE) Teacher is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand.  On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Physical Education (PE) Teacher course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Physical Education (PE) Teacher Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Physical Education (PE) Teacher Module 1: Introduction to Sports Coaching 00:23:00 Module 2: Psychological, Motivational, and Behavioural Training for Sports 00:30:00 Module 3: Techniques for Sports Coaching 00:20:00 Module 4: Physical Fitness and Training 00:19:00 Module 5: Management Skills for a Sports Coach 00:20:00 Module 6: Coaching for Popular Sports 00:25:00 Module 7: Nutrition Concerns for Athletes 00:20:00 Module 8: Sports Injury Prevention and Rehabilitation 00:17:00 Module 9: Children and Parent in Sports 00:17:00 Module 10: Weight Control Management 00:15:00 Module 11: Weight Loss Management 00:18:00 Module 12: Common Injuries 00:36:00 Module 13: Major Injuries 00:48:00

🚀 Unlock Your Career Potential with Essential Career Soft Skills Course! 🚀 Are you ready to take your career to the next level? Do you want to stand out in today's competitive job market? Look no further! Our Essential Career Soft Skills course is here to empower you with the essential tools and techniques needed to thrive in any professional environment.   🔍 What are Soft Skills? Soft skills are the backbone of successful careers. Unlike technical skills, which are job-specific and can be taught through formal education or training, soft skills are the interpersonal attributes that enable individuals to effectively navigate their professional lives. From communication and teamwork to problem-solving and adaptability, soft skills play a pivotal role in shaping one's career trajectory.   💼 Why are Soft Skills Essential for Career Success? In today's dynamic workplace, employers increasingly prioritize soft skills when making hiring and promotion decisions. While technical proficiency is undoubtedly important, it is often soft skills that set exceptional candidates apart from the rest. Employers value individuals who can communicate effectively, collaborate seamlessly with colleagues, and adapt to new challenges with ease. By honing your soft skills, you not only enhance your professional credibility but also open doors to new opportunities for career advancement. Whether you're aiming for a leadership role, seeking to switch industries, or striving to excel in your current position, mastering essential soft skills is key to unlocking your full potential.   🎯 What Will You Learn? Our Essential Career Soft Skills course is designed to equip you with the practical knowledge and expertise needed to excel in today's fast-paced work environment. Through a series of interactive lessons, case studies, and real-world scenarios, you'll develop proficiency in the following areas: Communication: Learn how to articulate your ideas clearly, listen actively, and convey information effectively in various professional contexts. Teamwork: Discover strategies for building and leading high-performing teams, fostering collaboration, and resolving conflicts constructively. Adaptability: Cultivate resilience and flexibility to navigate change, embrace innovation, and thrive in dynamic work environments. Problem-Solving: Develop critical thinking skills, identify root causes of complex problems, and implement strategic solutions. Time Management: Master techniques for prioritizing tasks, managing deadlines, and optimizing productivity to achieve your professional goals.   Who is This For? Our Essential Career Soft Skills course is suitable for professionals at all stages of their careers, from entry-level employees to seasoned executives. Whether you're a recent graduate entering the workforce for the first time or a seasoned professional looking to sharpen your skill set, this course offers valuable insights and practical strategies to help you succeed.   Career Path Upon completing the Essential Career Soft Skills course, you'll be equipped with the foundational skills and knowledge needed to excel in a wide range of professional roles and industries. Whether you aspire to climb the corporate ladder, launch your own business venture, or pursue a career in academia, the soft skills you acquire in this course will serve as a solid foundation for your future success.   FAQs Q: Is this course suitable for beginners? A: Absolutely! Our Essential Career Soft Skills course is designed to accommodate learners of all levels, from beginners to seasoned professionals. Whether you're just starting your career journey or looking to enhance your existing skill set, you'll find valuable insights and practical strategies to help you succeed. Q: How long does it take to complete the course? A: The duration of the course varies depending on your individual pace and learning preferences. On average, most participants complete the course within [insert estimated duration]. However, you're free to progress through the material at your own pace and revisit lessons as needed. Q: Will I receive a certificate upon completion of the course? A: Yes, upon successfully completing the Essential Career Soft Skills course, you'll receive a certificate of completion to showcase your newfound expertise and commitment to professional development. This certificate can be shared with employers, included on your resume, or displayed on professional networking platforms to enhance your credibility and marketability. Q: Is there any prerequisite knowledge required to enroll in the course? A: No prior experience or prerequisite knowledge is required to enroll in the Essential Career Soft Skills course. Our curriculum is designed to be accessible to learners of all backgrounds and experience levels, ensuring that everyone can benefit from the valuable insights and practical strategies offered in the course.   Don't miss this opportunity to invest in yourself and take your career to new heights! Enroll in our Essential Career Soft Skills course today and embark on a journey toward professional excellence. Unlock your potential and seize the opportunities that await you in the dynamic world of work! 🌟 Course Curriculum Module 1 Communication Skills and Productivity. Communication Skills and Productivity. 00:00 Module 2 Teamwork and Problem Solving. Teamwork and Problem Solving. 00:00 Module 3 Adaptability and Interpersonal Skills. Adaptability and Interpersonal Skills. 00:00 Module 4 Innovation and Conflict Resolution. Innovation and Conflict Resolution. 00:00 Module 5 Financial Literacy and Professional Etiquette. Financial Literacy and Professional Etiquette. 00:00