2093 Management Skills courses delivered On Demand

Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by CPD UK & Quality License Scheme Tutor Support: Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime: With 1 year access to the course materials Online Learning: Learn from anywhere, whenever you want This course will equip you with the essential techniques to set meaningful and achievable goals in all areas of your life. You will learn to create clear and actionable plans, stay focused, overcome obstacles, and measure progress effectively. This course at a glance Accredited by CPD UK Endorsed by Quality Licence Scheme Recognise the importance and benefits of setting goals. Develop the practical goal setting skills required to achieve your goals. Understand vision vs execution. Understand why people fail to achieve goals and what they should not do to achieve their goals timely. Learn about strategic execution and its importance in setting a goal. Learn to set powerful goals smartly. Get a better understanding of the importance of performance coaching. Learn to overcome the fear of failure and conceivably manage all your tasks. Why Goal Setting Skills Training Course right for you? This goal setting skills training course online is designed by the experts to help anyone who is working in the direction of setting the goals. This online course will help you recognize your requirements and set up and reach the aim accordingly. After taking this flexible course, you will also be able to make a plan that will help you meet your goals without crossing the deadline. This goal setting skills training course online will also help you understand the importance of strategic execution and execution without intention. After taking this comprehensive online course, you will be able to learn the importance of performance coaching and overcome the fear of failure. By the end of the course, you will have a comprehensive understanding of the importance and benefits of goal setting and will also learn the skills required to set a specific goal in life. This online course will also help you learn various strategies for achieving the goal on time. Goal Setting Skills Training Course Details Accredited by CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.   The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Goal Setting Skills Introduction to Goal Setting Vision Vs Execution Execution Without Intention Strategic Execution - Part 1 Strategic Execution - Part 2 Setting Powerful Goals the Smart Way The Importance of Performance Coaching Why People Fail to Reach Their Goals Overcoming the Fear of Failure Who should take this course? This goal setting skills training course online is ideal for anyone willing to learn how to achieve their goals and enhance their goal setting skills. Anyone who has to meet their deadlines and work on their time management skills can also opt for this popular online course. Entry Requirements There are no academic entry requirements for this Goal Setting Skills Training Course Online, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This goal setting skills training course online assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner can grasp from each section. In the assessment pass mark is 60%. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by: CPD UK & Quality License Scheme Tutor Support: Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime: With 1 year access to the course materials Online Learning: Learn from anywhere, whenever you want This online financial modelling - decision making and business plan course will help you estimate the value of the financial model and compare different business scenarios. This flexible online course will also help you understand Cash Flow, ROI and IRR and many other crucial financial knowledge. This course at a glance Accredited by CPD UK Endorsed by Quality Licence Scheme Understand the financial modelling and its fundamental aspects. Be able to evaluate your basic model for selecting an initial location. Learn to improve your scheduling, time management and diary management skills. Recognise the various management and working styles to work better with your boss. Learn to predict and forecast future business needs. Gain knowledge about organising a successful meeting. Develop decision making and business planning skills. Learn to determine the value of the business. Understand the customer acquisition model. Why Financial Modelling Course - Decision Making and Business Plan right for you? This financial modelling course - decision making and business plan course is ideal for anyone willing to start their career in the field of financial management and analysis. This online course will help you make financial decisions and recognise their impact on the profit & loss statements. With this popular course, you will gain an understanding of financial modelling services and future business occurrences. By the end of the course, you will have theoretical knowledge of how you plan the earnings and expenses in the spreadsheet for any business and how to make efficient financial decisions for the same. Financial Modelling Course - Decision Making and Business Plan Details Accredited by CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.   The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Introduction Introduction to the Business Process What is Financial Modelling Starting Point of a Financial Model Key Features of Clear Financial Model and How to Get Started First Steps Before Starting to Create Financial Model and Linking Business Model Case Study - Restaurant - Basic Model for Selecting Initial Location CS-1. Starting With End in Mind-comparative P&L Customer Acquisition Model CS-3. Revenue and Cost Models CS-4. Adding Product and Modelling Labour and Other Costs CS-5. Modelling Capital Investments and ROI Calculations Business Planning and Financial Model BP-1 Detailed Customer Acquisition Model and Revenue Model BP-2 Cost of Sale Model BP-3 Modelling Labor Cost BP-4 Modelling Other Operating Expenses BP-5 Modelling Income Statement and Cash Flows BP-6 Modeling Balance Sheet BP-7. Fixing The Errors in Financial Model and Brief of IRR Who should take this course? This comprehensive financial modelling course - decision making and business plan is the best fit for anyone aspiring to accelerate their career in this sector or looking to improve their job prospects. This online course is also suitable for startups founders, finance professionals, cofounders, operational managers, business professionals, and anyone willing to start their financial management and analysis career. Entry Requirements There are no academic entry requirements for this Financial Modelling course - Decision Making and Business Plan course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This financial modelling course - decision making and business plan assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner can grasp from each section. In the assessment pass mark is 60%. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support

Hospitality & Catering Management - CPD Certified - Get 2 Free Courses This Hospitality & Catering management course is specifically designed for individuals who are eager to carve a successful path in this exhilarating industry. Whether you are a budding professional seeking to enhance your Hospitality & Catering Management skills or a passionate entrepreneur dreaming of starting your own catering business, this comprehensive Hospitality & Catering Management program is tailored to meet your aspirations. Key Features of the Hospitality & Catering Management course: Instant CPD certificate and a hard copy included Fully online, interactive Hospitality & Catering Management Training Self-paced learning and laptop, tablet, and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Gifts with Hospitality & Catering Course Course 02: Level 3 Supervising Food Safety in Hospitality & Catering Course 03: Level 2 HACCP Training Curriculum Hospitality & Catering Management Curriculum Our Hospitality & Catering Management curriculum covers the critical aspects of food safety and hygiene, ensuring that you are well-versed in the laws and regulations that govern this field. So, if you're ready to take the leap into the captivating world of Hospitality & Catering, enroll today and embark on a journey that will redefine your future. Hospitality and Event Management Module 01: An Overview of the Hotel Industry Module 02: The Process of Selection and Recruitment in the Hospitality Industry Module 03: The Process of Development and Training in Hospitality & Catering Industry Module 04: Management of Front Office Operations Module 05: Management of Housekeeping, Engineering and Security Operations Module 06: Management of Food and Beverage Operations Module 07: Management of Service Quality in Hospitality Industry Module 08: Marketing in Travel and Tourism Business Module 09: Accounting inHospitality & Catering Industry Module 10: Customer Satisfaction Module 11: E-Hospitality and Technology Module 12: Introduction to Travel and Tourism Module 13: Tourism in the New Normal World/ Post COVID Travel Destinations Module 14: An Overview of Hospitality & Catering Business Module 15: Laws and Legislations Regarding food Safety and Hygiene Module 16: Food Safety and Hygiene Module 17: Food Safety in Catering Module 18: Management of Food and Beverage Operations Module 19: Marketing and Human Resource in Hospitality & Catering Industry Certification Once you've successfully completed your Hospitality & Catering Management course, you will immediately be sent a digital Hospitality & Catering Management certificate. Also, you can have your printed Hospitality & Catering Management certificate delivered by post (shipping cost £3.99). Accreditation This Hospitality & Catering Management course is CPD QS certified, which ensures the quality of the course. CPD 30 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Hospitality & Catering Management course is ideal for anyone aspiring to work, or currently works in the hospitality & catering industry, hotel and catering industry, entrepreneurs, pursuing a career in travel and tourism, and hotel and restaurant staff Requirements Learners do not require any prior qualifications to enrol on this Hospitality & Catering Management course. Career path Concierge Restaurant Manager Event manager Wedding planner Front desk agent Sommelier Hospitality Manager Hotel Business Owner Housekeeping Supervisor Travel Advisor Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.

Every successful organisation around the world relies on effective process management. Process managers are responsible for planning, implementing, monitoring, assessing, and optimising a wide range of critical processes, regardless of the size, nature, or objectives of the business. Process management is a position of unique responsibility because it directly contributes to the success or failure of the business as a whole. At the same time, it offers ambitious professionals the opportunity for limitless career advancement. Business process managers with advanced skills and competencies are in high demand worldwide. This BPM - Business Process Management course will give you a thorough understanding of Business Process Management by introducing key concepts, strategies, and in-depth information. This BPM - Business Process Management course will provide real-world knowledge and expertise from industry professionals and practitioners. This exclusive BPM - Business Process Management course is beneficial to both newcomers and existing workforce members. Learning Outcomes After completing BPM - Business Process Management course, the learner will be able to: Understand business process management and related concepts. Understand the evolution of enterprise systems architectures. Understand business process modelling foundation. Have a thorough understanding of process orchestrations and process choreographies. Understand the properties of business processes. Gain in-depth knowledge of architectures and methodologies. Understand business process management methodology. Why Choose Business Process Management Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Other Benefits of this Course Free One PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate will provide as soon as completing the Business Process Management (BPM) course ] Course Curriculum *** BPM - Business Process Management *** Module 1: Introduction to Business Process Management Motivation and Definitions Business Process Lifecycle Classification of Business Processes Module 2: Evolution of Enterprise Systems Architectures Traditional Application Development Enterprise Applications and their Integration Enterprise Modelling and Process Orientation Workflow Management Enterprise Services Computing Module 3: Business Process Modelling Foundation Conceptual Model and Terminology Abstraction Concepts From Business Functions to Business Processes Process Models and Process Instances Process Interactions Modelling Process Data Modelling Organisation Modelling Operation Module 4: Process Orchestrations Control-Flow Patterns Petri Nets Event-driven Process Chains Workflow Nets Graph-Based Workflow Language Module 5: Process Choreographies Development Phases Choreography Design Process Choreography Implementation Module 6: Properties of Business Processes Data Dependencies Object Lifecycle Conformance Structural Soundness Soundness Module 7: Architectures and Methodologies Workflow Management Architectures Flexible Workflow Management Web Services and their Composition Module 8: Business Process Management Methodology Methodology Overview Phases in Detail ------------------------- Assessment Method After completing each module of the Business Process Management (BPM), you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Business Process Management (BPM), you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Business Process Management (BPM) course is ideal for anyone who desires to enhance their business process management skills. Requirements There are no specific requirements for this Business Process Management (BPM) because it does not require any advanced knowledge or skills. Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this Business Process Management (BPM) course, you will have the knowledge to start a career as: Business Process Manager Business Analyst Entrepreneur Business Owner Certificates Certificate of completion Digital certificate - Included

Every successful organisation around the world relies on effective process management. Process managers are responsible for planning, implementing, monitoring, assessing, and optimising a wide range of critical processes, regardless of the size, nature, or objectives of the business. Process management is a position of unique responsibility because it directly contributes to the success or failure of the business as a whole. At the same time, it offers ambitious professionals the opportunity for limitless career advancement. Business process managers with advanced skills and competencies are in high demand worldwide. This Business Process Management - BPM course will give you a thorough understanding of Business Process Management by introducing key concepts, strategies, and in-depth information. This Business Process Management - BPM course will provide real-world knowledge and expertise from industry professionals and practitioners. This exclusive Business Process Management - BPM course is beneficial to both newcomers and existing workforce members. Learning Outcomes After completing Business Process Management - BPM course, the learner will be able to: Understand business process management and related concepts. Understand the evolution of enterprise systems architectures. Understand business process modelling foundation. Have a thorough understanding of process orchestrations and process choreographies. Understand the properties of business processes. Gain in-depth knowledge of architectures and methodologies. Understand business process management methodology. Why Choose Business Process Management Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Other Benefits of this Course Free One PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Unlimited Retake Exam [ Note: Free PDF certificate will provide as soon as completing the Business Process Management - BPM course] Course Curriculum *** Business Process Management - BPM *** Module 1: Introduction to Business Process Management Motivation and Definitions Business Process Lifecycle Classification of Business Processes Module 2: Evolution of Enterprise Systems Architectures Traditional Application Development Enterprise Applications and their Integration Enterprise Modelling and Process Orientation Workflow Management Enterprise Services Computing Module 3: Business Process Modelling Foundation Conceptual Model and Terminology Abstraction Concepts From Business Functions to Business Processes Process Models and Process Instances Process Interactions Modelling Process Data Modelling Organisation Modelling Operation Module 4: Process Orchestrations Control-Flow Patterns Petri Nets Event-driven Process Chains Workflow Nets Graph-Based Workflow Language Module 5: Process Choreographies Development Phases Choreography Design Process Choreography Implementation Module 6: Properties of Business Processes Data Dependencies Object Lifecycle Conformance Structural Soundness Soundness Module 7: Architectures and Methodologies Workflow Management Architectures Flexible Workflow Management Web Services and their Composition Module 8: Business Process Management Methodology Methodology Overview Phases in Detail ------------------------- Assessment Method After completing each module of the Business Process Management - BPM, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Business Process Management - BPM, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Business Process Management - BPM course is ideal for anyone who desires to enhance their business process management skills. Requirements There are no specific requirements for this Business Process Management - BPM because it does not require any advanced knowledge or skills. Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this Business Process Management - BPM course, you will have the knowledge to start a career as: Business Process Manager Business Analyst Entrepreneur Business Owner Certificates Certificate of completion Digital certificate - Included

Enhance your supervisory skills with our Professional Supervisor Training course. Learn essential techniques for setting expectations, assigning work, providing feedback, managing time, and resolving conflict. Ideal for new supervisors or those seeking to improve their leadership abilities.

Master the art of sports coaching with our Sports Coaching Diploma Level 3 course. Gain valuable skills in psychology, training techniques, fitness principles, and more. Perfect for aspiring coaches or those seeking to enhance their coaching expertise. Enrol now and kickstart your career in sports coaching!

Master VLOOKUP in Excel in just 60 minutes! From menus to list comparisons, learn essential VLOOKUP skills fast.

Lacking with communication skills? Having difficulties in communication? Learn how to communicate effectively in this Communications Skills Certificate Course. Description: Each of us has a different personality, and these personalities also have different strengths and weaknesses. To be able to communicate well is an important skill since it will help you to know how to deal with different personalities easier.If you can't communicate well, whatever you want to do or your intentions, it will be very difficult to achieve because not everyone automatically knows and understand the real message. It takes a lot of time and practice to become an effective communicator and this course is going to help you to become an efficient communicator.  There are specific strategies and techniques that may help you enhance your communication skills and these will tell you where you are lacking. In this course, you will surely get people to 'snap to' with the correct communication and ways to do it effectively. Who is the course for? Professionals who work in the communications industry or part of the communications department. Furthermore, it will help the top executive execute and command their subordinates to function well. This will also be helpful to those people who are struggling with communication and expressing their thoughts into actions. People who are interested in learning more about effective communication skills. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: This Communication Skils Certificate is a useful qualification to possess, and would be beneficial for the following careers: Sales Executive/Officer Marketing Executive/Officer Sales Manager Business Development Manager Communication Department Head Group Account Director Marketing Manager Public Relations Officer Social Media Specialist Strategist. Chapter 1 Communication Basics 00:15:00 Chapter 2 Types Of Communication 00:30:00 Chapter 3 Types Of Personalities 01:00:00 Chapter 4 Body Language Basics 00:30:00 Chapter 5 Improving Skills 00:30:00 Chapter 6 Final Hints 00:30:00 Mock Exam Mock Exam- Communication Skills Certificate 00:20:00 Final Exam Final Exam- Communication Skills Certificate 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00