To become an efficient manager, you need a great command in leadership qualities. As much as you are influential in leadership qualities, your managerial success will become so high. However, if you wish to make your managerial career far better implementing efficient leadership quality, take a look at our accredited well designed The Manager: Management and Leadership Development course. The course is designed to teach you all the process and procedures of manager step by step. Following that, the modules of the course instruct you how to make a plan, execute the plan, take a decision, meet different challenges, solve problems, and evaluate and measure the performance efficiently. Overall, the course assists to enhance your knowledge, skill, and information regarding management and leadership to become expert in this role. Who is this course for? The Manager: Management and Leadership Development is suitable for anyone who wants to gain extensive knowledge, potential experience, and professional skills in the related field. This course is CPD accredited so you don't have to worry about the quality. Requirements Our The Manager: Management and Leadership Development is open to all from all academic backgrounds and there are no specific requirements to attend this course. It is compatible and accessible from any device including Windows, Mac, Android, iOS, Tablets etc. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Management and Leadership Development Module One - Getting Started 01:00:00 Module Two - Grooming a New Manager 01:00:00 Module Three - Coaching and Mentoring (I) 01:00:00 Module Four - Coaching and Mentoring (II) 01:00:00 Module Five - Measuring Performance 01:00:00 Module Six - Motivating Managers 01:00:00 Module Seven - Signs of Poor Management 01:00:00 Module Eight - Trust Your Team of Managers 01:00:00 Module Nine - When an Employee Complains About Their Manager 01:00:00 Module Ten - When Do You Step In 00:30:00 Module Eleven - Remember These Basic Qualities 01:30:00 Module Twelve - Wrapping Up 01:00:00 Business Management Designing Your Organisational Structure 00:30:00 Introduction to Operations Management 00:15:00 Understanding Financial Terms 00:30:00 Getting the Right People in Place 00:15:00 Getting Your Product Together 00:15:00 Building a Corporate Brand 00:30:00 Marketing Your Product 01:00:00 Selling Your Product 00:15:00 Planning for the Future 00:15:00 Goal Setting and Goal Getting 00:30:00 Succession Planning 101 00:15:00 Managing Your Money 00:15:00 Ethics 101 00:15:00 Building a Strong Customer Care Team 00:15:00 Training Employees for Success 00:15:00 Leadership Essentials 00:15:00 Business Leadership About the Learning Organization 00:15:00 Achieving Personal Mastery 00:15:00 Analyzing Our Mental Models 00:30:00 Achieving a Shared Vision 00:15:00 Team Learning 00:15:00 Systems Thinking 00:15:00 Five Practices 00:15:00 Building Trust 00:15:00 Managing Change 00:30:00 Managers vs. Leaders 00:15:00 Influence Strategies 00:15:00 Managing Relationships 01:00:00 Strategic Planning 00:00:00 Doing Delegation Right 00:15:00 Criteria for Useful Feedback 00:15:00 Feedback Techniques 00:15:00 Mastering Your Body Language 00:15:00 Meeting Management 00:30:00 Pumping up a Presentation 00:15:00 Employee Accountability Defining Accountability 00:30:00 Creating an Accountable Organization 00:30:00 Setting Goals and Expectations 00:30:00 Doing Delegation Right 00:45:00 Offering Feedback 00:15:00 Activities The Manager: Management and Leadership Development - Activities 00:00:00 Mock Exam Mock Exam - The Manager: Management and Leadership Development 00:20:00 Final Exam Final Exam - The Manager: Management and Leadership Development 00:20:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
Negotiation Skills: Negotiation Skills Level 1, 3 & 5 Build up your analytical skills, problem solving and persuasive skills by embarking our Negotiation Skills: Negotiation Skills Course ! Are you hoping to enter the field of Negotiation or improve your current negotiation abilities? Then this Negotiation Skills: Negotiation Skills Course will provide you a firm basis to build on as you hone your skills and grow as a negotiator. To ensure that your knowledge of Negotiation Skills: Negotiation Skills Course goes beyond just principles, enrol right away! Courses are included with this Negotiation Skills Course: Negotiation Skills Level 1 Negotiation Skills Level 3 Negotiation Skills Level 5 Special Offers of this Negotiation Skills: Negotiation Skills Level 1, 3 & 5 Course This Negotiation Skills: Negotiation Skills Course includes a FREE PDF Certificate. Lifetime access to this Negotiation Skills: Negotiation Skills Course Instant access to this Negotiation Skills: Negotiation Skills Course Get FREE Tutor Support from Monday to Friday in this Negotiation Skills: Negotiation Skills Course Negotiation Skills: Negotiation Skills Level 1, 3 & 5 The Negotiation Skills: Negotiation Skills course on can be helpful at any point in time.Negotiation experts are able to convince the other side that they have reached the best agreement possible. This Negotiation Skills: Negotiation Skills course on will provide you with a thorough understanding of negotiation, covering important ideas, practical methods, and in-depth information. Who is this course for? Negotiation Skills: Negotiation Skills Level 1, 3 & 5 Anyone who wants to enhance their knowledge and skills can enrol in this Negotiation Skills: Negotiation Skills Online Course, including students, recent graduates, and job seekers. This Negotiation Skills: Negotiation Skills Level 1, 3 & 5 Course will also help you if you choose to further progress your career in the following courses Level 2 Negotiation Skills for HR Professionals Level 3 Negotiation Skills for HR Professionals Level 2 Negotiation Skills for Sales Professionals Level 3 Negotiation Skills for Sales Professionals Level 2 Negotiation Skills for Project Managers Level 3 Negotiation Skills for Project Managers Requirements Negotiation Skills: Negotiation Skills Level 1, 3 & 5 To enrol in this Negotiation Skills: Negotiation Skills Course, students must fulfil the following requirements. To join in our Negotiation Skills: Negotiation Skills Course, you must have a strong command of the English language. To successfully complete our Negotiation Skills: Negotiation Skills Course, you must be vivacious and self driven. To complete our Negotiation Skills: Negotiation Skills Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Negotiation Skills: Negotiation Skills Course. Career path Negotiation Skills: Negotiation Skills Level 1, 3 & 5 You can utilise our Negotiation Skills: Negotiation Skills course to help you land the position in the job you desire.
Bodyguard Training: Security Skills Course equips individuals with essential techniques crucial in safeguarding lives and assets, making it indispensable in today's volatile world. In an era marked by increasing security threats, mastering personal security, anti-ambush drills, and surveillance techniques becomes imperative. This Bodyguard Training: Security Skills course not only enhances personal safety but also opens up lucrative job opportunities, especially in the UK, where demand for skilled security professionals remains high. Upon completion, individuals can expect to secure positions in various sectors, such as executive protection, with salaries ranging from £25,000 to £60,000 annually, depending on experience and expertise. Moreover, the advantages of this course extend beyond professional realms, enhancing situational awareness and crisis management skills for everyday life. With the security sector experiencing a steady rise, projected to increase by 10% over the next decade, acquiring these specialized skills ensures relevance and competitiveness in the job market. Key Features: CPD Certified Bodyguard Training: Security Skills Course Free Certificate Developed by Specialist Lifetime Access Course Curriculum Module 01: Introduction to Bodyguard Training Module 02: Personal Security Module 03: Anti-Ambush Drills Module 04: Personal Search Techniques Module 05: Foot Protection Techniques Module 06: Vehicle Escort Procedures Module 07: Surveillance and Basic Anti-Surveillance Techniques Learning Outcomes: Execute advanced personal security strategies with adept anti-ambush drill application. Master comprehensive personal search techniques for thorough and efficient security measures. Apply foot protection techniques to ensure the safety of the client. Demonstrate proficiency in vehicle escort procedures for secure transportation management. Employ surveillance techniques and basic anti-surveillance strategies effectively. Synthesize knowledge from the introduction module into a holistic bodyguard skillset. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Bodyguard Training: Security Skills course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Bodyguard Training: Security Skills. Moreover, this course is ideal for: Security personnel seeking advanced training in protective skills. Close protection officers aspiring to enhance their security competencies. Military personnel transitioning to civilian bodyguard roles. Law enforcement professionals aiming to specialize in personal security. Individuals with a keen interest in high-profile security service careers. Requirements There are no requirements needed to enrol into this Bodyguard Training: Security Skills course. We welcome individuals from all backgrounds and levels of experience to enrol into this Bodyguard Training: Security Skills course. Career path After finishing this Bodyguard Training: Security Skills course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Bodyguard Training: Security Skills are Close Protection Officer - £25K to 40K/year Security Consultant - £30K to 50K/year Private Investigator - £20K to 35K/year Security Manager - £30K to 45K/year Surveillance Operative - £20K to 35K/year Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
Imagine diving into the Foundations of COSHH Course-a vital step in today's world where hazardous substances lurk in workplaces and homes alike. Understanding COSHH not only ensures compliance with stringent regulations but also safeguards health from the adverse effects of chemicals. By mastering COSHH, you equip yourself with skills to identify risks, conduct thorough risk assessments, and implement effective control measures, enhancing safety in any environment. Employers in the UK highly value COSHH proficiency, often offering competitive salaries to qualified individuals. This Foundations of COSHH course opens doors to a variety of job opportunities in sectors like manufacturing, healthcare, and laboratories, where expertise in chemical safety is indispensable. As industries continue to grow, the demand for COSHH-trained professionals remains strong, with a noticeable increase in job postings by over 15% annually. Embrace COSHH not just as a course, but as a gateway to a safer, more promising career, where your knowledge becomes a powerful asset for yourself and your community. Key Features: CPD Certified Foundations of COSHH Course Developed by Specialist Lifetime Access Course Curriculum Module 01: Introduction to COSHH Module 02: COSHH Legislations Module 03: Impact of Hazardous Substances on Health Module 04: Chemical Safety Module 05: COSHH Risk Assessments Module 06: Good Control Practice Module 07: Implementing Control Measures Learning Outcomes: Identify COSHH principles, understanding its fundamental concepts and applications. Comprehend COSHH legislations, ensuring adherence to legal requirements in various contexts. Analyze the impact of hazardous substances on health within workplace environments. Demonstrate knowledge of chemical safety protocols for handling various substances. Conduct COSHH risk assessments, evaluating and mitigating potential health hazards. Apply good control practices and implement effective measures for hazard management. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Foundations of COSHH course is accessible to anyone eager to learn more about this topic. Through this Foundations of COSHH course, you'll gain a solid understanding of Foundations of COSHH. Moreover, this course is ideal for: Employees in chemical-related industries seeking comprehensive COSHH knowledge. Health and safety officers aiming to enhance hazard management skills. Managers responsible for ensuring workplace safety and regulatory compliance. Environmental health practitioners looking to specialize in chemical safety. Students pursuing careers in occupational health and safety fields. Requirements There are no requirements needed to enrol into this Foundations of COSHH course. We welcome individuals from all backgrounds and levels of experience to enrol into this Foundations of COSHH course. Career path After finishing this Foundations of COSHH course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Foundations of COSHH are: Health and Safety Advisor - £30K to 45K/year. Environmental Health Officer - £25K to 40K/year. Laboratory Technician - £20K to 30K/year. Industrial Hygienist - £30K to 50K/year. Compliance Manager - £35K to 60K/year. Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.
In today's interconnected corporate landscape, mastering Corporate Relations is indispensable for career success. This course equips you with vital skills like effective communication, building professional networks, and managing conflicts-all crucial for navigating the complexities of modern workplaces. Understanding Corporate Relationship Goals and mastering Corporate Etiquette are foundational, fostering trust and rapport while enhancing collaboration and teamwork. Such competencies not only enrich daily interactions but also elevate professional credibility, making you highly desirable to UK employers seeking adept Corporate Relations professionals. With increasing demand in this sector, job opportunities are plentiful, offering competitive salaries commensurate with expertise. Embracing these modules not only prepares you for lucrative career prospects but also ensures you stay relevant in a field where opportunities are growing steadily. In essence, this course empowers you to thrive in corporate environments, shaping a successful and fulfilling professional journey. Key Features: CPD Certified Strategies for Corporate Relations Course Free Certificate Developed by Specialist Lifetime Access Course Curriculum Module 01: Introduction to Corporate Relationship Goals Module 02: Basics of Corporate Etiquette Module 03: Understanding Effective Communication Module 04: Cross-Cultural Communication Module 05: Establishing Trust and Rapport Module 06: Collaboration and Teamwork Module 07: Managing Difficult Conversations and Conflict Module 08: Building Professional Networks and Alliances Module 09: Sustaining Long-Term Relationships and Success Learning Outcomes: Craft corporate strategies aligning with relationship goals for organizational success. Apply corporate etiquette principles in diverse professional settings effectively. Master the nuances of effective communication for impactful corporate interactions. Navigate cross-cultural communication challenges, fostering global collaboration and understanding. Develop skills in establishing trust and rapport crucial for professional relationships. Strengthen collaboration and teamwork abilities within corporate environments for enhanced productivity. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Corporate Relations course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Corporate Relations. Moreover, this course is ideal for: Professionals seeking advanced corporate relationship management skills. Business executives aiming to enhance cross-cultural communication and collaboration. Team leaders focused on conflict resolution and effective communication strategies. Individuals aspiring to build and expand professional networks and alliances. Those desiring expertise in sustaining long-term relationships for sustained success. Requirements There are no requirements needed to enrol into this Corporate Relations course. We welcome individuals from all backgrounds and levels of experience to enrol into this Corporate Relations course. Career path After finishing this Corporate Relations course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Corporate Relations are: Corporate Communications Specialist - £30K to 45K/year Business Development Manager - £35K to 60K/year HR Relationship Manager - £30K to 50K/year International Sales Executive - £25K to 45K Public Relations Officer - £25K to 40K Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
Overview The Invisible Engine: Mastering the Art of Supply Chain Management Picture this: a seamless flow of goods, from raw materials to your doorstep, a silent symphony ensuring everything you need arrives when you want it. This, my friend, is the magic of Supply Chain Management (SCM), the invisible engine driving the modern world. In the UK alone, the logistics industry contributes a staggering £116 billion to the economy, employing over 4.8 million people. It's a dynamic, ever-evolving field with opportunities for those who master its intricacies. Ready to unlock the hidden potential of your supply chain management skills? Enrol today and embark on a journey that will equip you with the knowledge and skills to thrive in this dynamic and rewarding field. You Will Learn Following Things: Unravel the intricacies of Supply Chain Management (SCM), grasping its core principles and the crucial role of logistics. Discover the art of customer response, crafting systems that exceed expectations and build loyalty. Navigate the complexities of global operations, ensuring smooth flow across borders and continents. Master inventory strategies, minimising waste and maximising efficiency. Become a warehouse maestro, optimising operations and mastering storage techniques. Design and monitor resilient supply chains, prepared for any disruption or challenge. Evaluate and optimise your network, ensuring agility and cost-effectiveness. Embrace the future of Supply Chain Management (SCM), exploring new business concepts and cutting-edge technologies. Align your supply chain with your business goals, driving growth and profitability. This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Supply Chain Management Course. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-to-one support from a dedicated tutor throughout your course. Study online - whenever and wherever you want. Instant Digital/ PDF certificate 100% money back guarantee 12 months access Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement After completing the Supply Chain Management Course course, you will receive your CPD-accredited Digital/PDF Certificate for £5.99. To get the hardcopy certificate for £12.99, you must also pay the shipping charge of just £3.99 (UK) and £10.99 (International). Who Is This Course for? Aspiring Supply Chain Management (SCM) professionals seeking a comprehensive foundation. Business owners looking to streamline their operations and gain a competitive edge. Procurement specialists are eager to hone their sourcing and negotiation skills. Logistics professionals aiming to elevate their careers to leadership positions. Anyone fascinated by the invisible forces shaping our world and eager to become a part of it. Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Supply Chain Management Course course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path Procurement Officer: £28,000 to £40,000/year. Logistics Coordinator: £25,000 to £35,000/year. Inventory Controller: £26,000 to £38,000/year. Supply Chain Analyst: £30,000 to £45,000/year. Purchasing Manager: £35,000 to £55,000/year. Course Curriculum Module 01: An overview of Supply Chain Management An Overview of Supply Chain Management 00:17:00 Module 02: Role of logistics of Supply Chain Role of logistics of Supply Chain 00:19:00 Module 03: Customer Response Principles and Systems Customer Response Principles and Systems 00:15:00 Module 04: Supply Chain System and Principles Supply Chain System and Principles 00:15:00 Module 05: Global Supply Chain Operations Global Supply Chain Operations 00:17:00 Module 06:Inventory Strategies for Supply Chain Inventory Strategies for Supply Chain 00:15:00 Module 07: Warehouse Management and Operations Warehouse Management and Operations 00:13:00 Module 08: Supply Chain Design and Monitoring Supply Chain Design and Monitoring 00:15:00 Module 09: Supply Chain Network and Evaluating Supply Chain Network and Evaluating 00:18:00 Module 10: Supply Chain Planning and New Business Concepts Supply Chain Planning and New Business Concepts 00:17:00 Module 11: Aligning your supply chain process with your business Aligning Supply Chain Process with Your Business 00:18:00
In today's globalized economy, the Anti Money Laundering (AML) - Level 3 CPD QS Certified Course holds paramount importance as financial crimes continue to pose significant threats worldwide. Learning about AML is indispensable due to its pivotal role in safeguarding financial systems and combating illicit activities. With the increasing sophistication of money laundering schemes, there's a growing demand for professionals well-versed in AML regulations and practices. In the UK, job opportunities abound for AML specialists, with salaries ranging from £35,000 to £60,000 annually, depending on experience and expertise. This course offers numerous advantages, including a comprehensive understanding of AML laws, techniques to detect suspicious transactions, and strategies for compliance and risk mitigation. Moreover, obtaining a Level 3 CPD QS certification enhances one's credibility and opens doors to career advancement in various sectors such as banking, finance, and law enforcement. By equipping individuals with the necessary skills and knowledge, this course plays a crucial role in fortifying the integrity of financial systems and fostering a safer, more transparent business environment globally. Key Features: Free Certificate Level 3 Diploma Developed by Specialist Lifetime Access Course Curriculum Module 01: Understanding Money Laundering Module 02: AML and Terrorism Financing Module 03: Managing Risks and Customer Due Diligence Module 04: Roles of Anti-Money Laundering Officers Module 05: Documentation, Suspicions, and Awareness Learning Outcomes This Anti Money Laundering (AML) - Level 3 CPD QS Certified Course Comes with: Money Laundering Awareness: Understand the concept and process of money laundering. AML and Counter-Terrorism: Grasp the link between AML and terrorist funding. Risk Management Skills: Develop skills in risk management related to AML. Customer Due Diligence: Implement effective customer due diligence measures for risk mitigation. Role of AML Officers: Comprehend the responsibilities and duties of Anti Money Laundering Officers. Record Keeping and Awareness: Demonstrate proficiency in maintaining records and identifying suspicious activities. Certification After completing this Anti Money Laundering (AML) - Level 3 CPD Certified course, you will get a free Certificate. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? Anti Money Laundering (AML) - Level 3 CPD Certified Financial professionals seeking AML expertise. Compliance officers in banking and financial sectors. Legal professionals involved in financial regulations. Auditors and risk management specialists. Law enforcement personnel dealing with financial crimes. Career path Anti Money Laundering (AML) - Level 3 CPD Certified Financial Investigator Compliance Analyst Risk Management Specialist AML Officer Fraud Analyst Financial Crime Analyst Certificates Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
Prepare for a rewarding career shaping young minds with our Pre-School Teacher Certificate Course. Gain essential skills in early childhood education, curriculum development, and classroom management. Start your journey to becoming a nurturing and effective pre-school teacher today.
About Course Master Client Management and Partnership with Strategic Account Management online course 'Account management' is the strategic approach that heavily emphasizes developing and maintaining excellent customer relations. Account managers serve as the primary point of contact and act as trusted advisors to their clients. They proactively identify opportunities, address concerns and work collaboratively to ensure customer satisfaction and success. This course demonstrates the importance of account management programs to an organization. We describe the key responsibilities of account managers and establish the need to build healthy customer relationships. Account Management Fundamentals will take you to journey to master how to maintain your customer relationships and develop their business with you in a competitive market. This course will teach you how top sales companies manage channel partnerships with retailers and resellers by using sales processes, frameworks, and skill sets. You will also learn how to implement a sales strategy to satisfy the needs of customers and boost customer satisfaction. You will be required to demonstrate your account management abilities in areas ranging from customer care to customer success and critical account management.This course will prepare you as a strategic account manager to convert newly developed client relationships into long-term accounts that will help both the customer and the business reach long-term goals. Do you want to start a career in Account Management or improve your Account Management skills? Then this Account Management course will give you a solid foundation to become a confident Account Management professional while also supporting you in increasing your Account Management expertise. This Account Management course will provide you with education from industry specialists. The Account Management course is divided into 9 lectures. If you successfully complete the Account Management course, you will receive an instant pdf certificate free of charge. You may achieve your goals and prepare for your ideal profession by enrolling in this comprehensive Account Management course. The Account Management course offers students a comprehensive learning experience. This Account Management course is intended for professionals who want to excel in their field. This Account Management course covers all you need to know to become a specialist. The Account Management course begins with an overview of the Account Management. This Account Management course will provide you a complete overview of the Account Management, covering key ideas, usage techniques, and in-depth knowledge. The Account Management course materials were created with the help of Account Management professionals, and all information on Account Management is maintained up to date on a regular basis so that learners do not fall behind on current trends/updates on Account Management. You can learn new skills in Account Management by taking the Account Management course. Account Management training has been expertly designed for you to do remotely via e-learning. What Will You Learn? Define what you need to know about each client and will have the tools to find it Analyse the client Decision-Making Process Set realistic and challenging goals for each account Map out a key account strategy and action plans for current accounts List key skills and qualities required to succeed as an account manager Explain how to build profitable relationships with customers Identify the needs and wants of potential clients Evaluate the risk factors involved in selecting a port for your imports Recognize possible changes that could affect your business Course Content Introduction to Fundamentals of Account Management Introduction to Fundamentals of Account Management Key Account Manager Key Account Manager Account Management Roles and Responsibilities Account Management Roles and Responsibilities Relationship Stages Relationship Stages Developing Key Relationships Developing Key Relationships Account Management Activities Account Management Activities Identifying and Responding to Business Changes Identifying and Responding to Business Changes Account Risk Adjustments and Reassignments Account Risk Adjustments and Reassignments Conclusion Conclusion A course by Xpert Learning RequirementsBasic skills in English and Elementary understanding of Sales Audience Suitable for sales and business development people at all levels looking to identify opportunities and grow their key accounts by developing strategies to manage strong partnership relationships. Audience Suitable for sales and business development people at all levels looking to identify opportunities and grow their key accounts by developing strategies to manage strong partnership relationships.