2992 Maintenance courses

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Level 1 Certificate in Property Law Principles Explore the basics and property rights, unravel the intricacies of taxes and joint ownership, and grasp the essentials of property licensing and maintenance insurance. Master the principles that govern property law, positioning yourself as an expert in the field. Learning Outcomes: Define basics in Property Law. Explain property rights in Property Law. Implement tax knowledge in Property Ownership. Evaluate joint property ownership concepts. Develop property licensing and insurance strategies. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit Level 1 Certificate in Property Law Principles Course Syllabus Basics of Property Law: Acquire a foundational understanding of property law, including its principles, concepts, and the legal framework governing property rights. Property Rights: Explore the various property rights, both real and personal, that individuals and entities can hold, and learn how these rights are legally protected. Taxes and Property Ownership: Gain insights into the tax implications of property ownership, including property taxes, assessments, and the legal obligations related to taxation. Joint Ownership of Property: Understand the legal aspects of joint ownership of property, including co-tenancy, joint tenancy, and tenancy in common, and the rights and responsibilities of co-owners. Property Licensing: Learn about property licensing agreements, their legal requirements, and how they affect property transactions and usage. Property Maintenance Insurance: Explore the importance of property maintenance insurance, including coverage options, legal considerations, and its role in protecting property owners and stakeholders.

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Description: This course will greatly benefit anyone wishing to learn the fundamentals of computer operating systems, PC attributes, Microsoft Windows, MAC OS, UNIX, LINUX, GNU etc. This course will answer why administrators must see how Information Technology assumes a major part in both the structure and control of the current business. A fruitful administrator must have a great handle on the usefulness, abilities, and impacts of the innovation that he or she should actualise and oversee. This online course displays a variety of the centre ideas of Information Technology administration. The course will survey such key territories as corporate structures, programming, databases, data frameworks, interchanges and administration of workforce in connection to innovation and from the perspective of the business director. This course is perfect for administration experts who wish to pick up a top to the bottom comprehension of the administration of Information Technology in the advanced partnership.  Who is the course for? Beginner to advanced level users can benefit from the lessons we provide. People who have an interest in learning about computer and computer maintenance. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam.  Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of applying for NUS Extra Discount Card; 24/7 student support via email. Career Path: The Computer Operating Systems Diploma Course is a very useful qualification to possess, and will be very helpful to have especially for these careers: Computer Maintenance Staff IT Department Manager IT Specialists Computer Engineer Computer Specialist And Other Computer Operation-related jobs! Computer Operating Systems Diploma Introduction FREE 00:30:00 WHAT IS AN OPERATING SYSTEM? FREE 01:00:00 HISTORY OF OPERATING SYSTEMS 01:00:00 WHAT AN OPERATING SYSTEM DOES 02:00:00 MICROSOFT WINDOWS 02:00:00 MAC OS 01:00:00 UNIX 01:00:00 LINUX 01:00:00 GNU-1 00:30:00 OTHER OPERATING SYSTEMS 02:00:00 INSTALLING AN OPERATING SYSTEM 01:00:00 DEFINING THE PROCESSES 02:00:00 CONCLUSION 00:15:00 Windows 8 Module One - Getting Started 00:30:00 Module Two - Welcome to Windows 8 02:00:00 Module Three - Using Apps 02:00:00 Module Four - Working with the Desktop 02:00:00 Module Five - Using the Taskbar 00:30:00 Module Six - Working with the Charms Bar 01:00:00 Module Seven - Managing Your Files and Folders 01:00:00 Module Eight - Networking and Devices 00:30:00 Module Nine - Working with Settings and the Control Panel 01:00:00 Module Ten - Personalizing Windows 8 02:00:00 Module Eleven - Understanding Security and Maintenance 00:30:00 Module Twelve - Wrapping Up 00:30:00 Mac Operating System Introduction to Mac 01:00:00 Features of Mac Desktops 01:00:00 Networking System of Mac 01:00:00 Types of Mac 01:00:00 Mac your way to cyberspace 00:30:00 Benefits of Using Mac 01:00:00 How to print & fax using Mac 01:00:00 Managing music with iTunes 01:00:00 Having fun with photos 01:00:00 Mock Exam Final Exam

Course Overview Access the database and set of services that will put you in touch with the network resources that will get your work completed with this training for Windows Active Directory. The AD is a directory service developed explicitly by Microsoft for Windows domain networks, and knowledge of it is crucial for those working in Network or Security Administration. With this total learning package, you can gain all the skills and techniques for utilising AD to make your IT life more straightforward.  This Active Directory (AD) course provides a valuable introduction to the foundations of the Active Directory Domain Services and their support functions. You will be taught multifunctional competencies with them, from installing and configuring to maintenance and management. A masterclass will also be given for using AD certificate services and managing group policies. Ensure that your knowledge of Windows is complete by taking this comprehensive coaching now. This best selling Active Directory has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Active Directory is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Active Directory is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Active Directory is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Active Directory, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Active Directory will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Active Directory to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

Course Overview Learn how to use the most critical part of IT security and the critical role it plays in protecting our digital data with this comprehensive Conversation on Cryptography. The use of practical cryptography is essential for the installation and maintenance of IT security protection. This course provides extensive and expert tuition for the most valuable cyphers and methods for safeguarding an IT environment. This Cryptography course provides an excellent overview of the cryptographic principles that need to be understood and mastered in an IT security role. You will be shown the most appropriate cyphers to use for different settings, types of asymmetric methods, usage of Public Key Infrastructure (PKI), and much more. If you want to gain the highest level of cybersecurity expertise, this will be the ideal choice for your learning needs. Enrol now and keep the cybercriminals in their place. This best selling Conversation on Cryptography has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Conversation on Cryptography is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Conversation on Cryptography is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Conversation on Cryptography is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Conversation on Cryptography, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Conversation on Cryptography will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Conversation on Cryptography to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

Welcome to the world of property management excellence with our 'Housing Officer Training: Managing Residential Properties' course. Are you ready to embark on a journey towards becoming a skilled housing officer? This comprehensive program is your key to unlocking a fulfilling career in the realm of residential property management. Join us as we delve into the intricacies of this vital role and equip you with the knowledge and expertise to excel. Learning Outcomes Master the role and responsibilities of a housing officer. Develop effective tenant selection strategies. Excel in managing rental income and handling arrears. Ensure property maintenance and safety standards are met. Effectively address anti-social behavior and encourage tenant participation. Why buy this Housing Officer Training: Managing Residential Properties? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Housing Officer Training: Managing Residential Properties there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Housing Officer Training: Managing Residential Properties for? Aspiring housing officers looking to kickstart their careers. Property managers seeking to enhance their skills. Individuals interested in community development. Landlords aiming to improve their property management expertise. Anyone passionate about maintaining safe and harmonious residential environments. Prerequisites This Housing Officer Training: Managing Residential Properties does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Housing Officer Training: Managing Residential Properties was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Housing Officer: £25,000 - £35,000 per annum Property Manager: £28,000 - £40,000 per annum Community Development Officer: £27,000 - £38,000 per annum Landlord and Property Owner: Income varies based on property portfolio. Housing Advocate: £22,000 - £32,000 per annum Social Worker (with housing focus): £30,000 - £45,000 per annum. Course Curriculum Module 01: Housing Officer - An Introduction Housing Officer - An Introduction 00:19:00 Module 02: Choosing the Right Tenant Choosing the Right Tenant 00:14:00 Module 03: Rental Income and Arrears Management Rental Income and Arrears Management 00:13:00 Module 04: Ensuring Maintenance and Safety Ensuring Maintenance and Safety 00:18:00 Module 05: Tenant Participation Tenant Participation 00:17:00 Module 06: Anti-Social Behaviour and Housing Officer Anti-Social Behaviour and Housing Officer 00:21:00 Module 07: Assessing Individual's Need for Housing Assessing Individual's Need for Housing 00:15:00

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24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Sick of cleaning? Let's be honest, who actually enjoys it? But what if you could transform cleaning from a chore to a satisfying skill that opens doors to a thriving career or a sparkling home? The British cleaning sector employs over 1.4 million people, and with the ever-growing demand for high-quality cleaning services, there's no better time to step into this rewarding field. Our British Cleaning and Housekeeping Bundle offers everything you need to transform your home or launch a rewarding career. This British Cleaning and Housekeeping course bundle provides a well-rounded education in all aspects of keeping homes and workplaces spick and span. You'll gain in-depth knowledge of housekeeping and cleaning best practices, from mastering fundamental cleaning techniques to tackling specialised tasks like carpet cleaning and spill management. Develop your communication and customer service skills to impress clients and employers. This Diploma in Housekeeping Training at QLS Level 5 Course is endorsed by The Quality Licence Scheme and accredited by CPD (with 150 CPD points) Courses Are Included In this British Cleaning and Housekeeping Bundle: Course 01: Housekeeping Diploma Course 02: British Cleaning Diploma Course 03: Carpet Cleaning Course 04: Housecleaning Training Course 05: Spill Management Training Enrol today and take control of your cleaning journey. Don't wait - invest in yourself and join the ranks of cleaning professionals! Learning Outcomes of British Cleaning and Housekeeping Implement effective cleaning procedures for various surfaces and environments. Master techniques for carpet cleaning and stain removal. Identify and handle different types of spills safely and efficiently. Uphold industry regulations and safety protocols. Develop strong communication and customer service skills. Craft a compelling resume and ace cleaning job interviews. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of British Cleaning and Housekeeping Get a free student ID card with British Cleaning and Housekeeping Training program (£10 postal charge will be applicable for international delivery) The British Cleaning and Housekeeping is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the British Cleaning and Housekeeping course materials The British Cleaning and Housekeeping comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Course 01: Housekeeping Diploma Module 01 Introduction to Housekeeping Housekeeping Principles Understanding Staff Duties Module 02 Cleaning Inventory Control Planning & Organising the Housekeeping Department Understanding Budgeting Module 03 Carpet Maintenance Staffing Standard Operational Procedures in Hotel Housekeeping Laundry Operation in Hotel Health and Safety Course 02: British Cleaning Diploma Module 01: Introduction To Housekeeping Module 02: Housekeeping Principles Module 03: Understanding Staff Duties Module 04: Cleaning Module 05: Inventory Control Module 06: Planning & Organising The Housekeeping Department Module 07: Understanding Budgeting Module 08: Carpet Maintenance Module 09: Wall, Ceiling And Window Cleaning And Maintenance Module 10: Staffing Module 11: Standard Operational Procedures In Hotel Housekeeping Module 12: Laundry Operation In Hotel Module 13: Health And Safety Course 03: Carpet Cleaning Module 01: Introduction To Carpet Cleaning Module 02: Understanding Carpets Module 03: Identifying Carpet Stains Module 04: Carpet Cleaning Methods Module 05: Carpet Cleaning Process Module 06: Carpet Restoration =========>>>>> And 2 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*5 = £65) CPD Hard Copy Certificate: £29.99 CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Any Householder who wants to keep and maintain a clean home. Hotel Housekeepers/cleaning managers Anyone who wants to set up a cleaning business Training for hotel housekeepers oversight/individual housekeeping training. Requirements You will not need any prior background or expertise to enrol in this British Cleaning and Housekeeping course. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Housekeeper Nanny Housekeeping Assistant Head House Person Domestic Cleaner Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee. Diploma in Housekeeping Training at QLS Level 5 Hard copy certificate - £119 Please note that International students have to pay an additional £10 as a shipment fee.

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now If you are looking for a handy skilled job that pays well and lets you work independently, becoming an electrician is one of the most reasonable choices! Due to the increasing infrastructures and our growing dependency on electricity, the electricity industry has become a promising field for job seekers. In the UK, you can earn up to £42K as a commercial electrician per year, and as a domestic electrician installer, you can earn almost £90k. The Electrical Training for Electrician course bundle is designed to provide individuals with a comprehensive understanding of electrical systems and the skills necessary to work as an electrician. The 11 courses in the bundle cover a wide range of topics, including electrical safety, circuit design, and wiring techniques. The courses also cover the types of wiring techniques used in residential, commercial, and industrial settings. Students will learn how to install and maintain electrical systems, including wiring for lighting, heating, and air conditioning systems. They will also learn about various electrical devices, such as switches, outlets, and circuit breakers. Begin your career as an electrician with our extensive Electrical Training bundle. Acquire knowledge of installing electrical equipment, troubleshooting and repairing electrical issues, and maintaining wiring systems. You will also learn about the important safety regulations, guidelines, and procedures that electricians must follow. At the end of this course, you will get to know the following: Introduction to electricity basics. How to use portable appliance testing training to inspect equipment for electrical safety (PAT). Introduction to refrigeration, HVAC safety, and heating, ventilation, and air conditioning (HVAC) Basics of installing and fixing HVAC systems in homes and businesses Single-phase metering, three-phase metering, single-phase metering, logic gates Protection for transformers and production of high-voltage AC at high-frequency. Learn everything there is to know about solar energy, including how to safeguard PV systems and install solar water pumps. Discover more about hydroelectric turbines, the basic hydroelectric power plant, and other topics. Courses are included in this Electrician Complete Skills Exclusive Bundle? Course 01: Electrical Technician Complete Training Course 02: Electric Power Metering for Single and Three Phase Systems Course 03: Digital Electric Circuits & Intelligent Electrical Devices Course 04: Smart Meter Installer Training Course 05: Level 3 Heating, Ventilation & Air Conditioning (HVAC) Technician Course 06: PAT Level 4 Course 07: Electronic & Electrical Devices Maintenance Course 08: Domestic Appliance Repairing Course Course 09: UK Standard Domestic Plumbing and Heating Installer Training Course 10: Advanced Electrical Safety Course 11: First Aid at Work Benefits you'll get choosing Apex Learning for this Electrician Complete Skills Exclusive Bundle: One payment, but lifetime access to 11 CPD courses Certificates, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Domestic Electrician expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Curriculum: Course 01: Electrical Technician Complete Training Module 01: Introduction and Basics Module 02: Electrical Units and Ohm's Laws Module 03: Direct Current Module 04: Alternating Current Basics Module 05: Voltage and Resistance Module 06: Capacitance and Capacitors Module 07: Magnetism Module 08: Safety Precautions Course 02: Electric Power Metering for Single and Three Phase Systems Module 01: Basic Metering Introduction Module 02: Power & Energy Module 03: AC Power Module 04: Instrumentation Module 05: Single Phase Metering Module 06: Instrument Transformers Module 07: Three Phase Metering Module 08: Cross Wattmeter Verification Course 03: Digital Electric Circuits & Intelligent Electrical Devices Module 01: Introduction Module 02: Numbering Systems Module 03: Binary Arithmetic Module 04: Logic Gates Module 05: Flip-Flops Module 06: Counters & Shift Registers Module 07: Adders Course 04: Smart Meter Installer Training Module 01: Introduction to Smart Meter Module 02: Designing of Smart Metering System Module 03: Install a Smart Meter Module 04: Meter Installation Guidelines Module 05: Smart Meter Cost and Benefit Analysis Module 06: Smart Metering Policy Guidelines Module 07: Smart Meters Act in the UK Course 05: Level 3 Heating, Ventilation & Air Conditioning (HVAC) Technician Module 01: Introduction to Heating, Ventilation & Air Conditioning (HVAC) Module 02: Heating Fundamentals and Psychrometrics Module 03: HVAC Systems Module 04: Heating and Ventilation Module 05: Air Conditioning Systems for HVAC Technicians Module 06: Compressors, Water Chillers, and Fans Module 07: Piping for HVAC Technician Module 08: Duct System in HVAC Module 09: Refrigeration and Refrigerants Module 10: Special Applications Module 11: HVAC System Selection Module 12: Safety in the HVAC Industry Course 06: PAT Level 4 Module 01: Introduction to PAT Module 02: Relevant Statutory Provisions for PAT Module 03: Risk Assessment Module 04: Reducing and Controlling Risks Module 05: Electrical Units and Appliance Classification Module 06: Initial Visual Examination Module 07: Instruments for Testing and Equipment Inspection Module 08: Electrical Installation Testing Module 09: Safety Precautions in Electrical Testing Module 10: Reporting and Record-keeping Course 07: Electronic & Electrical Devices Maintenance Section 1: Introduction & Getting Started Section 2: Electronic and Electrical maintenance Repair Section 3: Tools Needed Section 4: Electronic Components Section 5: Testing Section 6: Troubleshooting Section 7: Introduction to Electronic Components: A Step by Step Guide Course 08: Domestic Appliance Repairing Course Module 01: Introduction to Domestic Appliances Module 02: Repairing a Refrigerator Module 03: Repairing an Air Conditioner Module 04: Repairing a Washing Machine Module 05: Repairing a Washing Machine Module 06: Repairing a Water Heater Module 07: Repairing a Television Module 08: Repairing Electrical Wiring Module 09: Repairing Cooking Appliances Module 10: Repairing a Cloth Dryer Module 11: Safety Precautions during Repairing Appliances Course 09: UK Standard Domestic Plumbing and Heating Installer Training Module 01: Basic Components of Plumbing Module 02: Principles of Effective Plumbing Systems Module 03: The Plumbing Tools Module 04: The Plumbing Process Module 05: Central Heating Systems Module 06: Domestic Cold Water System Module 07: Domestic Hot Water System - Part 1 Module 08: Domestic Hot Water System - Part 2 Module 09: The Sanitation System and Repairs Module 10: Domestic Rainwater System Installation Module 11: Plumbing Projects: Case Study Module 12: UK Standards for Plumbing Course 10: Advanced Electrical Safety Module 1: Safety Precautions Module 2: Direct Current Module 3: Alternating Current Module 4: Voltage and Resistance Module 5: Capacitance and Capacitors Module 6: Working Safely with Electrical Equipment Module 7: Electrical Incidents Module 8: Risk Assessment Module 9: Reducing and Controlling Risks Module 10: Combined Inspection and Testing Course 11: First Aid at Work Introduction to Workplace First Aid Legal Framework for Workplace First Aid Incident Management at Work Primary Survey Secondary Survey Basic First-Aid Techniques Dealing With Fractures and Dislocations Secondary Illness Loss of Responsiveness and CPR Secondary Illness Breathing Problems Secondary Illnesses and Injuries Dealing with Minor Injuries at the Workplace Call for an Emergency CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is suitable for the following: Electricians working in the electrical industry. This course will benefit Electrical engineers as it provides a comprehensive understanding of electrical safety principles and regulations. Maintenance workers in the electrical industry will find this course to be valuable. Construction workers in the electrical industry. Safety and health professionals: safety and health professionals working in the electrical industry. Requirements This Domestic Electrician course has been designed to be fully compatible with tablets and smartphones. Career path Electrical training opens the door to a wide range of courses. Our course bundle will help the learners to pursue the following jobs: Electrician(Avg. Annual Salary:£18,000 to £42,000) Auto electrician(Avg. Annual Salary: £17,000 to £37,000) Lighting technician(Avg. Annual Salary: £15,000 to £40,000) Electricity distribution worker(Avg. Annual Salary: £21,000 to £35,000) Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Electrical Technician Complete Training) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.