Course Overview Building surveying is one of the broadest areas of surveying practice and includes a variety of occupations. You will be required to provide a range of services linked to building upkeep and maintenance, including building design, renovation, or alteration, as well as other property and construction-related tasks. Therefore, in order to exhibit your proficiency in building surveying practice, it's imperative that you comprehend essential knowledge of construction technology, contracts, and building pathology. The fundamentals of contract administration, construction and environmental services, design and specification, inspection, and legal and regulatory compliance are topics covered in our course. Training in these key areas will furnish you with important knowledge and techniques for this multi-disciplined industry and will give you a practical skill set with which to implement key building surveying techniques. What Will You Learn? Introduction to building survey Learn about building information modelling and technology Understand work breakdown structure Reporting various aspects of the building sites All the legal aspects of building survey What classes are included in this package? Earn a digital Certificate upon successful completion acknowledged by UK and internationally acknowledged lesson There are no set schedules, so you can work at your own pace. Our email and live chat specialists are available to assist you 24 hours a day, 7 days a week. On weekdays, you'll have access to a full-time tutor. Learn in a user-friendly, cutting-edge online learning environment. High-quality e-learning study materials Lifetime Access Benefit from instant feedback through mock exams and multiple-choice assessments Who Should Take This Course? This Principal Building Surveyor course has been designed to train those individuals who work as Building Surveyors or are preparing to do so. It may also benefit comparable roles in the construction industry. Career Path Training offered by the Principal Building Surveyor could potentially benefit a range of roles but would particularly enhance careers in: Surveyor Contractor Civil Engineer Project Manager Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessments Assignment Certificate of Achievements from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Method of Assessment On successful completion of the Principal Building Surveyor, you will be required to sit an online multiple-choice assessment. You will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. The assessment will be evaluated automatically and the results will be given to you immediately. Retake fee If you do not pass the exam first time, you can purchase the Retake Exam for £1.99 and try again. Course Content Module 01: Building Survey: An Introduction Building Survey An Introduction 00:22:00 Module 02: Building Law Principles Building Law Principles 00:28:00 Module 03: Building Procurement and Contract Administration Building Procurement and Contract Administration 00:50:00 Module 04: Building Information Modelling Building Information Modelling 00:33:00 Module 05: Building Technology Building Technology 00:31:00 Module 06: The Procedure of Building Survey and Surveys of Historic Buildings The Procedure of Building Survey and Surveys of Historic Buildings 00:20:00 Module 07: Beginning of the Survey: Foundation and In-depth Survey in Walls Beginning of the Survey Foundation and In-Depth Survey in Walls 00:46:00 Module 08: Ground Level Investigation: Floors and Investigation Above the Ground: Roofs and Chimneys Investigation on ground and above the ground level 00:24:00 Module 09: Inspection of Joinery and Woodwork Inspection of Joinery and Woodwork 00:21:00 Module 10: Finishes and Surfaces of the Building Finishes and Surfaces of the Building 00:16:00 Module 11: Services Inspection Services Inspection 00:16:00 Module 12: Building Pathology Building Pathology 00:22:00 Module 13: Building Adaption Building Adaptation 00:36:00 Module 14- Understanding Work Breakdown Structure Understanding Work Breakdown Structure 00:12:00 Module 15: Report Writing Report Writing 00:17:00 Module 16- Legal Aspects Legal Aspects 00:17:00 Assignment Assignment - Principal Building Surveyor 00:00:00
Course Overview Building surveying is one of the broadest areas of surveying practice and includes a variety of occupations. You will be required to provide a range of services linked to building upkeep and maintenance, including building design, renovation, or alteration, as well as other property and construction-related tasks. Therefore, in order to exhibit your proficiency in building surveying practice, it's imperative that you comprehend essential knowledge of construction technology, contracts, and building pathology. The fundamentals of contract administration, construction and environmental services, design and specification, inspection, and legal and regulatory compliance are topics covered in our course. Training in these key areas will furnish you with important knowledge and techniques for this multi-disciplined industry and will give you a practical skill set with which to implement key building surveying techniques. What Will You Learn? Introduction to building survey Learn about building information modelling and technology Understand work breakdown structure Reporting various aspects of the building sites All the legal aspects of building survey What classes are included in this package? Earn a digital Certificate upon successful completion acknowledged by UK and internationally acknowledged lesson There are no set schedules, so you can work at your own pace. Our email and live chat specialists are available to assist you 24 hours a day, 7 days a week. On weekdays, you'll have access to a full-time tutor. Learn in a user-friendly, cutting-edge online learning environment. High-quality e-learning study materials Lifetime Access Benefit from instant feedback through mock exams and multiple-choice assessments Who Should Take This Course? This Director of Building Surveying course has been designed to train those individuals who work as Building Surveyors or are preparing to do so. It may also benefit comparable roles in the construction industry. Career Path Training offered by the Director of Building Surveying could potentially benefit a range of roles but would particularly enhance careers in: Surveyor Contractor Civil Engineer Project Manager Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessments Assignment Certificate of Achievements from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Method of Assessment On successful completion of the Director of Building Surveying, you will be required to sit an online multiple-choice assessment. You will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. The assessment will be evaluated automatically and the results will be given to you immediately. Retake fee If you do not pass the exam first time, you can purchase the Retake Exam for £1.99 and try again. Course Content Module 01: Building Survey: An Introduction Building Survey An Introduction 00:22:00 Module 02: Building Law Principles Building Law Principles 00:28:00 Module 03: Building Procurement and Contract Administration Building Procurement and Contract Administration 00:50:00 Module 04: Building Information Modelling Building Information Modelling 00:33:00 Module 05: Building Technology Building Technology 00:31:00 Module 06: The Procedure of Building Survey and Surveys of Historic Buildings The Procedure of Building Survey and Surveys of Historic Buildings 00:20:00 Module 07: Beginning of the Survey: Foundation and In-depth Survey in Walls Beginning of the Survey Foundation and In-Depth Survey in Walls 00:46:00 Module 08: Ground Level Investigation: Floors and Investigation Above the Ground: Roofs and Chimneys Investigation on ground and above the ground level 00:24:00 Module 09: Inspection of Joinery and Woodwork Inspection of Joinery and Woodwork 00:21:00 Module 10: Finishes and Surfaces of the Building Finishes and Surfaces of the Building 00:16:00 Module 11: Services Inspection Services Inspection 00:16:00 Module 12: Building Pathology Building Pathology 00:22:00 Module 13: Building Adaption Building Adaptation 00:36:00 Module 14- Understanding Work Breakdown Structure Understanding Work Breakdown Structure 00:12:00 Module 15: Report Writing Report Writing 00:17:00 Module 16- Legal Aspects Legal Aspects 00:17:00 Assignment Assignment - Director of Building Surveying 00:00:00
48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! In recent years, the food and beverage industry has seen significant growth, with a rising demand for skilled kitchen managers in the UK. According to industry reports, there has been a steady increase in the number of job vacancies for kitchen managers and other related positions. Furthermore, the average salary for a kitchen manager in the UK ranges from £25,000 to £35,000 per year, offering a competitive income for those in the field. Our carefully crafted curriculum ensures that you gain a thorough understanding of the role and responsibilities of a kitchen manager. By learning how to maintain a safe, efficient, and profitable kitchen environment, you will be well-prepared to take on the challenges that come with managing a food service operation. Furthermore, you will be empowered to implement effective cost control measures, oversee kitchen staff, and create menus that cater to diverse customer needs. Upon completion of the course, you will be ready to enter the dynamic food and beverage industry with confidence and a competitive edge. Invest in your future and unlock your potential with our Kitchen Manager Training course. Enroll today and take the first step towards a rewarding career in this thriving industry. This Certificate in Kitchen Manager at QLS Level 3 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 120 CPD points) to make your skill development & career progression more accessible than ever! Learning Outcomes: Understand the role and responsibilities of a kitchen manager. Implement contamination and poisoning control measures. Apply food safety management principles and practices. Maintain hygiene standards in the kitchen environment. Ensure kitchen safety and prevent accidents. Control costs effectively within a food service operation. Plan menus that meet customer needs and business objectives. Oversee kitchen staff, purchasing, and inventory management. Why Prefer This Kitchen Manager Training Course? Opportunity to earn certificate a certificate endorsed by the Quality Licence Scheme & another accredited by CPD QS after completing the Kitchen Manager Training course Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. ****Course Curriculum**** Here is the curriculum breakdown of this Kitchen Manager Training Section 01: Introduction to Kitchen Manager Section 02: Contamination and Poisoning Control Section 03: Food Safety Management Section 04: Hygiene Maintenance Section 05: Kitchen Safety Section 06: Cost Control Section 07: Menu Planning Section 08: Kitchen Supervision Section 09: Purchasing and Inventory Management Section 10: Customer Management Section 11: Staff Management Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam.Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Certificate in Kitchen Manager at QLS Level 3course exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is designed for individuals interested in pursuing a career in the food and beverage industry, specifically in kitchen management. It is suitable for those with little to no prior experience, as well as those seeking to enhance their existing skills and knowledge. The course covers a wide range of topics, from food safety and hygiene to staff management and menu planning, providing learners with a comprehensive understanding of what it takes to manage a successful kitchen operation. The course will enable learners to create a safe, efficient, and profitable kitchen environment that meets customer demands and complies with relevant regulations. Career path Kitchen Manager - £25-35k/year Sous Chef - £23-30k/year Head Chef - £30-45k/year Catering Manager - £25-40k/year Food and Beverage Manager - £30-50k/year Certificates Certificate of completion Digital certificate - £10 Certificate in Kitchen Manager at QLS Level 3 Hard copy certificate - £89 Show off Your New Skills with a Certificate of Completion After successfully completing the Certificate in Kitchen Manager at QLS Level 3, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - £89 inside the UK £10 (including postal fees) for International Delivery Certificate Accredited by CPDQS £29 for Printed Hard Copy Certificate inside the UK £39 for Printed Hard Copy Certificate outside the UK (International Delivery)
24 Hours Left! Don't Let the Winter Deals Slip Away - Enrol Now! The clinical sector has expanded so vastly that each of the individual sectors is a powerhouse of job opportunities. Catheterisation is one such prospective sector! Enrol now in our Clinical Training - Catheterisation course and be one of the stand out candidates. This Clinical Training - Catheterisation online course is designed for healthcare workers who wish to learn and improve their skills in catheterisation techniques. The course is delivered through a combination of interactive online learning materials and assessments, which allows students to progress at their own pace. This Clinical Training - Catheterisation course will cover the fundamentals of catheterisation including the types of catheter, indications, and contraindications, as well as the different techniques and procedures such as male, female and children catheterisation, and includes both theoretical and practical elements. The course also includes the evaluation of risks and the management of complications. Upon completion of the Clinical Training - Catheterisation course, students will receive a certificate of completion, which demonstrates their knowledge and understanding of catheterisation techniques. The knowledge from this course is essential for healthcare professionals working in clinical settings and will help them to provide safe and effective care to their patients. After this Clinical Training - Catheterisation course, you will be able to learn: Different types of catheters and indications for their use The procedures for catheterisation including male, female and paediatric catheterisation Potential risks and complications associated with catheterisation and how to manage them The importance of infection prevention and control when performing catheterisation Develop practical skills in catheterisation techniques through interactive and hands-on training. Start your learning journey straight away with this course and take a step toward a brighter future! Skills You Will Gain General clinical skills Health & safety in a clinical setting Risk management knowledge of the functions of the urinary system Why Prefer Us? Opportunity to earn a certificate accredited by CPDQS after completing this course Get a free student ID card! (£10 postal charge will be applicable for international delivery). Innovative and engaging content. Free assessments. 24/7 tutor support. *** Course Curriculum *** Here is the curriculum breakdown of Clinical Training - Catheterisation course: Module 1: Introduction Why Urinary Catheters are Used Types of Urinary Catheter Other Risks Definitions Module 2: The Urinary System The Female Urinary System The Male Urinary System How do the Kidneys and Urinary Systems Work? Facts About Urine Module 3: Patients' Guide Hygiene Questions Leg Bags Questions about Leg Bags Questions about Night Bags Questions about Catheter Valves Module 4: Guidance forNursing and Care Staff Assessing the Need Who Can Catheterise? Indications/Need Consent Catheter Selection Catheter Insertion Documentation Drainage Bags Catheter Care Bag Emptying Catheter Maintenance Solutions Suprapubic Catheters Catheter Troubleshooting Module 5: Protocol for Female Equipment Required Before Starting the Procedure Module 6: Protocol for Male Equipment Required Before Starting the Procedure Module 7: Protocol for Handling Catheter & Catheter Bags Protocol for Removing a Catheter Protocol for Emptying a Catheter Bag Protocol for Collection of a Catheter Specimen of Urine (CSU) Protocol for the Care and Management of Indwelling Catheter Assessment Process Once you have completed the modules in the Clinical Training - Catheterisation course, your skills and knowledge will be tested with an automated multiple-choice assessment, after which you will receive instant results. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Clinical Training - Catheterisation course is well suited for: Nurses and nursing assistants Urologists and other physicians Critical care staff Emergency department staff Other healthcare professionals such as paramedics, physician assistants, and health care technician who want to learn or improve their catheterisation skills Disclaimer: Kindly be informed that completing this online course does not grant you the authority to practice as a Licensed Practitioner. If you are searching for a course that fulfills the HCPC's standards, please contact the HCPC or the RCSLT. Career path This Clinical Training - Catheterisation course is going to help the learners to pursue the following jobs: Registered Nurse: £25,000-£40,000 per year. Urologist: £50,000-£90,000 per year. Critical care nurse: £25,000-£40,000 per year. Emergency department nurse: £25,000-£40,000 per year. Physician Assistant: £40,000-£60,000 per year. Certificates CPDQS Accredited Certificate Digital certificate - £10 CPDQS Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.
About This course is designed for complete beginners, or hairdressers who wish to expand their skills. With so many women all over the world looking for easy ways to get longer and more beautiful hair it is fantastic to see that the Brazilian Knots method is now widely available as a safe and lasting alternative. This technique is hugely popular now and there are several reasons why this is the case. For a start, it doesn’t damage your hair and it offers a wonderfully lightweight and natural look that feels fantastic. Course Content History Of Hair Health & Safety Consultations, Colour Matching & Keeping Client Records Contraindications Storing Hair General Information On Application Maintenance & Aftercare (Including Form) Perming & Colouring Extensions Removal Of Extensions Problems With Extensions Extension Tips Trouble Shooting Razoring / Blending / Cutting Extensions Distribution & Placement Of Extensions Payment Working In Salons Working Mobile Promoting Your Business Uniform / Clothing / Professional Image Training Kit Training Head Hair Extension Weft Elastic Thread Sectioning Clips Hair extension brush Pin Tail Comb Cutting Scissors Certificate You have 3 months to complete the course and you will receive an Accredited and Insurable Certificate of Achievement
Discover the ingredients for a fulfilling existence with 'A Good Recipe For A Better Life', a transformative course designed to guide you through a journey of self-reflection and personal development. Immerse yourself in a curriculum meticulously crafted to help you evaluate your current state, understand the essential components of an extraordinary life, and learn how to blend them into your unique recipe for success and happiness. Whether you're looking to make significant changes or simply enhance your day-to-day experience, this course is your stepping stone towards a more meaningful and satisfying life Learning Outcomes Evaluate and reflect upon one's current life circumstances. Understand the components that constitute an extraordinary life. Craft a unique and tailored recipe towards achieving a life of richness and satisfaction. Integrate core values, passions, and experiences into a cohesive life plan. Implement actionable steps to initiate the journey towards a better life. Why choose this A Good Recipe For A Better Life course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the A Good Recipe For A Better Life Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this A Good Recipe For A Better Life course for? Individuals seeking a purposeful and joyous existence. Those at crossroads, desiring direction in life. Life coaches and personal development enthusiasts. People experiencing a mid-life or quarter-life crisis. Anyone aiming for self-improvement and life enrichment. Career path Life Coach - £25,000 - £50,000 Personal Development Trainer - £28,000 - £40,000 Well-being Consultant - £30,000 - £45,000 Motivational Speaker - £30,000 - £70,000 (depending on engagements) Holistic Therapist - £20,000 - £35,000 Mindfulness Instructor - £25,000 - £40,000 Prerequisites This A Good Recipe For A Better Life does not require you to have any prior qualifications or experience. You can just enrol and start learning.This A Good Recipe For A Better Life was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Course Overview + Syllabus About this Course 00:03:00 About the Instructors 00:03:00 Assessing Your Current State How You Might Be Feeling 00:05:00 Basic Human Needs 00:09:00 What Makes A Recipe For An Extraordinary Life? 7 Ingredients for an Extraordinary Life 00:09:00 BODY 00:06:00 MIND 00:05:00 FAMILY 00:05:00 Social 00:05:00 Work 00:06:00 Stuff 00:06:00 Giving Back 00:05:00 Creating Your Recipe For An Extraordinary Life Building A Creation 00:02:00 Step One: Gratefulness 00:04:00 Step Two: Reflecting 00:07:00 Visualizing Your Week 00:04:00 Task Monitoring 00:03:00 Life Stress Inventory Test 00:03:00 Mind Mapping 00:05:00 Step Three: What Are Your Goals 00:11:00 Multi-Tasking or Single-Tasking 00:05:00 Step Four: Taking Action 00:07:00 Step Five: Maintenance 00:06:00 Client Example: Judie's Story 00:05:00 Congratulations! 00:03:00 Assignment Assignment - A Good Recipe For A Better Life 00:00:00
*** Don't Spend More; Spend Smart*** Get Hard Copy + PDF Certificates + Transcript + Student ID Card + e-Learning App as a Gift - Enrol Now Tired of browsing and searching for a Call Centre Training course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this extensive bundle that has everything you need to succeed. After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Call Centre Training bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Call Centre Training course that will enhance your skills and prepare you for the competitive job market. Also, our experts are available for answering your queries on Call Centre Training and help you along your learning journey. Advanced audio-visual learning modules of these Call Centre Training courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Call Centre Training, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Call Centre Training Bundle Consists of the following Premium courses: Course 01: Phone-Based Customer Service Course 02: Customer Relationship Management Course 03: Retail Strategy Course 04: Public Speaking and Presentation Skill Course Course 05: Sales: Psychology of Customers Course 06: Telesales Executive Training Course 07: Facilities Management Level 3 Course 08: Data Protection and Data Security Level 2 Course 09: Effective Communication Skills Diploma Course 10: The Formula to Talk with Strangers Course 11: Emotional Intelligence and Human Behaviour Course 12: Content Management Course 13: Touch Typing Essential Skills Level 3 Course 14: Stress Management Training Benefits you'll get choosing Apex Learning for this Call Centre Training: Pay once and get lifetime access to 14 CPD courses Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID for the title course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Call Centre Training expertise and essential knowledge, which will assist you in reaching your goal. Curriculum: Course 01: Phone-Based Customer Service Module 1: Introduction to Customer Service Module 2: What's Different about Good Customer Service? Module 3: Customer Relationship Management Module 4: Customer Service Communication Strategies Module 5: Aspects of Phone Etiquette Module 6: Building Rapport Over the Phone Module 7: Inbound and Outbound Calls Module 8: Active Listening and Managing Tough Callers Module 9: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service Course 02: Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 03: Retail Strategy Module 01: Introduction to Retail Management Module 02: Retail Strategy Module 03: Retail Buying and Merchandising Module 04: Retail Pricing Module 05: Supply Chain Management in Retailing Module 06: The Sales Process and Dealing with Customers at the Checkout Module 07: Importance of Consumer Behaviour Module 08: Taking Trends and Targeting Customers Effectively Module 09: The Importance of Communicating with Customers Module 10: Choosing a Retail Location Module 11: Retail Psychology Module 12: Negotiate the Right Deal with Suppliers Module 13: Develop Store Security Procedures Module 14: Management Skills for Leading Your Team Module 15: Selling in Multiple Channels Module 16: Retail Brand Management Module 17: Health & Safety for Retail Stores Module 18: Consumer Rights Act Course 04: Public Speaking and Presentation Skill Course Introduction QUICK UNLEARNING Before Starting this "SKILL" IS THIS HAPPENED WITH YOU???? Impressive Methods of Hooking Audience, even before your Speech or Presentation 6 Highly Impressive Methods of Starting any Speech or Presentation!! Body Language: 6 Methods for Impressive Body Language for Speech or Presentation Vocal Variety: 3 Methods (VST) for POWERFUL Vocal Variety Effective Methods of Ending Any Speech or Presentation Course 05: Sales: Psychology of Customers Introduction Introducing A.S.K - concentrating on 'A' for ATTRACT. Section 3 The 'S' of A.S.K. - SERVING Section 4 The K of A.S.K Section 5 ...And lastly... Course 06: Telesales Executive Training Module 1: Introduction to Tele Sales Executive Training Module- 2: All About Telemarketing Module 3: Elevate Sales on Telephone Module 4: Prospective Telephone-Sales Expert Module 5: The Right Words and Phrases to Use on a Sales Call Module 6: Preparing The Call Module 7: Opening The Call Module 8: Structuring The Call Module 9: Verbal Communication Skills Module 10: Dealing with Objections Module 11: Closing the Sale/ Gaining Commitment Module 12: Dealing with Rejection Module 13: Close a Sale Call Module 14: Increasing your Earnings by Expanding Sales Course 07: Facilities Management Level 3 Module 01: Introduction to Facility Management Module 02: Space Management Module 03: Managing Workplace Services Module 04: Human Resource and Contract Management Module 05: Lease Purchase and Vendor Management Module 06: Health and Safety at Work Module 07: Sustainable Facility Management Module 08: Maintenance and Repairs Module 09: Project Management Module 10: Business Development and Succession Planning Course 08: Data Protection and Data Security Level 2 GDPR Basics GDPR Explained Lawful Basis for Preparation Rights and Breaches Responsibilities and Obligations Course 09: Effective Communication Skills Diploma Module 01: Business Communication Module 02: Verbal and Non-verbal Communication Module 03: Written Communication Module 04: Electronic Communication Module 05: Communicating with Graphic Module 06: Effectively Working for Your Boss Course 10: The Formula to Talk with Strangers Section 01: Course Overview Section 02: The Formula Section 03: Summary Section 04: End Course 11: Emotional Intelligence and Human Behaviour Module 01: Human Behaviour and Basic Psychological Process Module 02: Evolutionary Perspective of Human Behaviour Module 03: Human Intelligence Module 04: Intelligence Test and Variations in Intelligence Module 05: Learning and Conditioning Module 06: Language and Communication Module 07: Introduction to Emotion Module 08: Emotion Influences Cognition Module 09: Stress, Anger and Conflict Module 10: Emotional Intelligence Module 11: Self-Leadership Module 12: Neuro-Linguistic Programming (NLP) Course 12: Content Management Module 01: Introduction to Content Management Module 02: Content Management System (CMS) Module 03: Basics of Content Management Systems Module 04: Content Strategy Module 05: Content Marketing Module 06: Content Marketing Tools and Tactics Module 07: Content Marketing Strategy Course 13: Touch Typing Essential Skills Level 3 Module 01: Getting Started Module 02: DRILL 1 The home keys Module 03: DRILL 2 e and i, g and h Module 04: DRILL 3 o and n, shift keys and t Module 05: DRILL 4 extra practice . and y Module 06: DRILL 5 , and w Module 07: DRILL 6 m and u Module 08: DRILL 7 v and x Module 09: DRILL 8 sentence drills Module 10: DRILL 9 figures Module 11: DRILL 10 alphabetical paragraphs Module 12: Recap Course 14: Stress Management Training Beginning Concepts Specific Stress Management Techniques MORE Stress Reduction Strategies Still MORE Stress Reduction Techniques - Part 1 Still MORE Stress Reduction Techniques - Part 2 Still MORE Stress Reduction Techniques - Part 3 BONUS Video & Wrap Up! Special LIVE Bonus Video! CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Call Centre Training bundle. Requirements Our Call Centre Training course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this Call Centre Training expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (Phone-Based Customer Service) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Phone-Based Customer Service) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.
Airport Managers are essential parts of any airport and are tasked with ensuring the maintenance of terminals, runways, and other buildings, as well as ensuring that everything within the airport is up to standard. The role of an airport manager is huge, and there is a high demand for airport managers. This Airport Management Online course will provide you with all of the essential skills to become an effective airport manager. Through this Airport Management Online course, you will learn about the latest international and national aviation law and regulations. The course teaches you how to meet the unique and dynamic demands of today's global airport management environment. You will learn how to respond quickly and decisively to an emergency and demonstrate the passenger boarding system procedures. The course also includes airport facilities, the importance of airport safety, how the airport plays an important role in the air transportation system, and other important airport related issues. This Airport Management Online can help you achieve your goals and prepare you for a rewarding career. So, enrol in our Level 5 Diploma in Airport Management course today and equip yourself with the essential skills to set yourself up for success! Learning Outcomes After completing this Airport Management Online course, learner will be able to: Gain a thorough understanding of Aviation Law and Regulation Gain a solid understanding of Aviation Economics and Forecasting Gain in-depth knowledge about Airfield Design, Configuration and Management Understand Airport Systems Planning and Design Understand Airport Management and Performance Understand Airport-Airline Relationship Understand Airline Business Models Understand Airline Pricing Strategies Understand Airline Scheduling and Disruption Management Understand Airline Passengers Understand Aviation Safety and Security Understand Airspace and Air Traffic Management Understand Air Cargo and Logistics Understand Airlines, Information Communication Technology and Social Media Understand Human Resource Management and Industrial Relations Understand Air Transport Marketing Understand Air Transport in Remote Regions Why Choose Airport Management Online Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Airport Management Online Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Others Benefits of this Course Free One PDF Certificate Lifetime Access Unlimited Retake Exam Tutor Support [ Note: Free PDF certificate will provide as soon as completing the Airport Management Online course] Detailed Course Curriculum *** Airport Management Online *** Module 1: Aviation Law and Regulation Air Law Aviation Law International Air Law Sovereignty of Territorial Airspace The International Civil Aviation Organisation (ICAO) The Warsaw Convention 1929 Globalisation of Aviation Module 2: Aviation Economics and Forecasting The Aviation Value Chain Airline Markets: Demand Airline Markets: Supply Airline Profit, Yield and Unit Costs Alliances Demand and Demand Forecasting Module 3: Airfield Design, Configuration and Management The Airfield and Its Components Runways Runway Configuration and Capacity Other Factors that Affect Runway Capacity Runway Demand Management Runway Development Taxiway Design Aprons and the Landside Interface Airfield Management Aerodrome Safeguarding Module 4: Airport Systems Planning and Design Forecasts are 'Always' Wrong Flexibility is Essential Airports are Part of a Competitive Air Transport System Measures of Airport 'Capacity' can be Very Misleading Queues are at the Heart of Airport Operations Module 5: Airport Management and Performance Airport Ownership and the Changing Operating Environment Airport Performance Managing Runway Capacity Future Challenges Module 6: The Airport-Airline Relationship The Airport-Airline Relationship The Changing Nature of the Airport-Airline Relationship Airport Perspectives on the Airport-Airline Relationship Airline Perspectives on the Airport-Airline Relationship Module 7: Airline Business Models Airline Business Models The FSNC Response Strategic Alliances Non-aligned Carriers Airline Failure Module 8: Airline Pricing Strategies Pricing Revenue Management Pricing Strategies of FSNCs and LCCs Point-to-Point Revenue Management Connecting Passenger Revenue Management Other Revenue Management Considerations Contribution of Ancillary Revenue to Total Revenue The Impact of the Internet Emerging Trends in Airline Pricing Module 9: Airline Passengers Passenger Segmentation Passenger Value Passenger Retention Airline Alliances Challenges of Frequent Flyer Programmes: Induced Disloyalty Module 10: Airline Scheduling and Disruption Management Airline Schedule Planning and Resource Utilisation Flight Schedule Generation and Travel Demand Fleet Assignment and Aircraft Routing Crew Scheduling Operational Uncertainties and Disruption Management Module 11: Airline Finance Sources of Airline Finance Financial Statements Financial Ratios Financial KPIs Financial Risk Management Financial Failure Module 12: Aviation Safety and Security Aviation Safety Safety Statistics and Trends Accidents by Flight Phase Accident Rates by Aircraft Types Type of Service Accident Costs Accident Causation Models Safety Management Systems (SMSs) Safety Culture Aviation Security Terrorist Attacks Against Aircraft Airline Security Airport Security Module 13: Airspace and Air Traffic Management Airspace The Structure and Classification of Airspace The Rules of the Air Airspace Charts Air Traffic Services (ATS) ATC Technologies Air Traffic Management (ATM) The Future Barriers to Change Module 14: Aircraft Manufacturing and Technology Industrial Location of Aircraft OEMs Industrial Offsets New Technology Global Shifts in Commercial Aircraft Manufacturing Future Trends Module 15: Air Cargo and Logistics The Business Case for Air Cargo Characteristics of Air Cargo The Air Cargo Industry Global Air Cargo Operations Specialised Air Cargo Airports as Air Cargo Logistics Nodes Air Cargo: Challenges and Opportunities The Future of Air Cargo Module 16: Airlines, Information Communication Technology and Social Media What is ICT? Airlines and ICT Airlines Online: The Impact of the Internet Social Media Business Strategy and Corporate Control Functions Flight Operations Functions The Future Module 17: Environmental Impacts and Mitigation Air Transport and the Environment The Environmental Impacts of Air Transport Global Impacts Local Impacts Environmental Mitigation Strategies Environmental Policy Assessment Module 18: Human Resource Management and Industrial Relations People Management in the Airline Industry Liberalisation, Industry Crises and LCCs Contemporary People Management in Civil Aviation An Alternative Approach to People Management Module 19: Air Transport Marketing Principles of Air Transport Marketing Principles of Engagement Marketing Marketing Through Mobile Technologies Module 20: Air Transport in Remote Regions Market Segments of Air Services to Remote Regions Management Challenges of Providing Air Services to Remote Regions Aircraft Types and Operational Considerations Financial Viability, Franchising, Public Subsidies and PSO Routes The Future Assessment Method After completing each module of the Airport Management Online Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Airport Management Online course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? The Airport Management Online Course is ideal for anyone interested in pursuing a career in airport management. Requirements There are no specific requirements for Airport Management Online course because it does not require any advanced knowledge or skills. Career path With the help of the Airport Management Online course, you will be able to seek several promising career opportunities. Certificates Certificate of completion Digital certificate - Included
Airport Managers are essential parts of any airport and are tasked with ensuring the maintenance of terminals, runways, and other buildings, as well as ensuring that everything within the airport is up to standard. The role of an airport manager is huge, and there is a high demand for airport managers. This Level 5 Diploma in Airport Management course will provide you with all of the essential skills to become an effective airport manager. Through this Diploma in Airport Management (Level 5) course, you will learn about the latest international and national aviation law and regulations. The course teaches you how to meet the unique and dynamic demands of today's global airport management environment. You will learn how to respond quickly and decisively to an emergency and demonstrate the passenger boarding system procedures. The course also includes airport facilities, the importance of airport safety, how the airport plays an important role in the air transportation system, and other important airport related issues. This Level 5 Diploma in Airport Management can help you achieve your goals and prepare you for a rewarding career. So, enrol in our Level 5 Diploma in Airport Management course today and equip yourself with the essential skills to set yourself up for success! Learning Outcomes After completing this Diploma in Airport Management (Level 5) course, learner will be able to: Gain a thorough understanding of Aviation Law and Regulation Gain a solid understanding of Aviation Economics and Forecasting Gain in-depth knowledge about Airfield Design, Configuration and Management Understand Airport Systems Planning and Design Understand Airport Management and Performance Understand Airport-Airline Relationship Understand Airline Business Models Understand Airline Pricing Strategies Understand Airline Scheduling and Disruption Management Understand Airline Passengers Understand Aviation Safety and Security Understand Airspace and Air Traffic Management Understand Air Cargo and Logistics Understand Airlines, Information Communication Technology and Social Media Understand Human Resource Management and Industrial Relations Understand Air Transport Marketing Understand Air Transport in Remote Regions Why Choose Diploma in Airport Management Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Others Benefits of this Course Free One PDF Certificate Lifetime Access Unlimited Retake Exam Tutor Support [ Note: Free PDF certificate will provide as soon as completing the Diploma in Airport Management (Level 5) course] Detailed Course Curriculum *** Diploma in Airport Management ( Level 5 ) *** Module 1: Aviation Law and Regulation Air Law Aviation Law International Air Law Sovereignty of Territorial Airspace The International Civil Aviation Organisation (ICAO) The Warsaw Convention 1929 Globalisation of Aviation Module 2: Aviation Economics and Forecasting The Aviation Value Chain Airline Markets: Demand Airline Markets: Supply Airline Profit, Yield and Unit Costs Alliances Demand and Demand Forecasting Module 3: Airfield Design, Configuration and Management The Airfield and Its Components Runways Runway Configuration and Capacity Other Factors that Affect Runway Capacity Runway Demand Management Runway Development Taxiway Design Aprons and the Landside Interface Airfield Management Aerodrome Safeguarding Module 4: Airport Systems Planning and Design Forecasts are 'Always' Wrong Flexibility is Essential Airports are Part of a Competitive Air Transport System Measures of Airport 'Capacity' can be Very Misleading Queues are at the Heart of Airport Operations Module 5: Airport Management and Performance Airport Ownership and the Changing Operating Environment Airport Performance Managing Runway Capacity Future Challenges Module 6: The Airport-Airline Relationship The Airport-Airline Relationship The Changing Nature of the Airport-Airline Relationship Airport Perspectives on the Airport-Airline Relationship Airline Perspectives on the Airport-Airline Relationship Module 7: Airline Business Models Airline Business Models The FSNC Response Strategic Alliances Non-aligned Carriers Airline Failure Module 8: Airline Pricing Strategies Pricing Revenue Management Pricing Strategies of FSNCs and LCCs Point-to-Point Revenue Management Connecting Passenger Revenue Management Other Revenue Management Considerations Contribution of Ancillary Revenue to Total Revenue The Impact of the Internet Emerging Trends in Airline Pricing Module 9: Airline Passengers Passenger Segmentation Passenger Value Passenger Retention Airline Alliances Challenges of Frequent Flyer Programmes: Induced Disloyalty Module 10: Airline Scheduling and Disruption Management Airline Schedule Planning and Resource Utilisation Flight Schedule Generation and Travel Demand Fleet Assignment and Aircraft Routing Crew Scheduling Operational Uncertainties and Disruption Management Module 11: Airline Finance Sources of Airline Finance Financial Statements Financial Ratios Financial KPIs Financial Risk Management Financial Failure Module 12: Aviation Safety and Security Aviation Safety Safety Statistics and Trends Accidents by Flight Phase Accident Rates by Aircraft Types Type of Service Accident Costs Accident Causation Models Safety Management Systems (SMSs) Safety Culture Aviation Security Terrorist Attacks Against Aircraft Airline Security Airport Security Module 13: Airspace and Air Traffic Management Airspace The Structure and Classification of Airspace The Rules of the Air Airspace Charts Air Traffic Services (ATS) ATC Technologies Air Traffic Management (ATM) The Future Barriers to Change Module 14: Aircraft Manufacturing and Technology Industrial Location of Aircraft OEMs Industrial Offsets New Technology Global Shifts in Commercial Aircraft Manufacturing Future Trends Module 15: Air Cargo and Logistics The Business Case for Air Cargo Characteristics of Air Cargo The Air Cargo Industry Global Air Cargo Operations Specialised Air Cargo Airports as Air Cargo Logistics Nodes Air Cargo: Challenges and Opportunities The Future of Air Cargo Module 16: Airlines, Information Communication Technology and Social Media What is ICT? Airlines and ICT Airlines Online: The Impact of the Internet Social Media Business Strategy and Corporate Control Functions Flight Operations Functions The Future Module 17: Environmental Impacts and Mitigation Air Transport and the Environment The Environmental Impacts of Air Transport Global Impacts Local Impacts Environmental Mitigation Strategies Environmental Policy Assessment Module 18: Human Resource Management and Industrial Relations People Management in the Airline Industry Liberalisation, Industry Crises and LCCs Contemporary People Management in Civil Aviation An Alternative Approach to People Management Module 19: Air Transport Marketing Principles of Air Transport Marketing Principles of Engagement Marketing Marketing Through Mobile Technologies Module 20: Air Transport in Remote Regions Market Segments of Air Services to Remote Regions Management Challenges of Providing Air Services to Remote Regions Aircraft Types and Operational Considerations Financial Viability, Franchising, Public Subsidies and PSO Routes The Future Assessment Method After completing each module of the Diploma in Airport Management (Level 5) Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Diploma in Airport Management (Level 5) course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? The Diploma in Airport Management (Level 5) Course is ideal for anyone interested in pursuing a career in airport management. Requirements There are no specific requirements for Diploma in Airport Management (Level 5) course because it does not require any advanced knowledge or skills. Career path With the help of Diploma in Airport Management course, you will be able to seek several promising career opportunities. Certificates Certificate of completion Digital certificate - Included
Duration 2 Days 12 CPD hours This course is intended for Account manager Deployment engineer Deployment project manager Sales engineer Overview After taking this course, you should be able to: Describe CCE flows and processes required to support and troubleshoot the PCCE deployment Introduce the many diagnostic tools available to the engineer responsible for troubleshooting a PCCE environment Apply troubleshooting tools and techniques to address issues with CCE Certificates, Cisco Finesse, and PCCE Deployment The Troubleshooting Cisco Contact Center Enterprise (CCET) v1.0 course is focused on Day 2 support of a Packaged Contact Center Enterprise (PCCE) deployment by Tier 3 support personnel. Cisco© PCCE provides an enterprise-class contact center in a prepackaged deployment model that offers simplified deployment, operation, and maintenance. You will learn to identify the processes and tools used to diagnose common deployment issues so that support personnel can select optimal methods to resolve those issues CCE Flows and Process Review Troubleshooting and Support Methodology PCCE Component Review PCCE Call Flow Review CCE Diagnostic Tools Diagnostic Framework Suite Run Analysis Manager Run Unified System Command-Line Interface (CLI) Troubleshooting CCE Troubleshoot Certificates Troubleshoot Cisco Finesse Troubleshoot a PCCE Deployment Additional course details: Nexus Humans Cisco Troubleshooting Cisco Contact Center Enterprise v1.0 (CCET) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco Troubleshooting Cisco Contact Center Enterprise v1.0 (CCET) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.