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This Advanced Diploma in Customer Service aims to teach the necessary requirements of those working in a business who work closely with clients so that the care they provide is to the highest standard. It is also for learners whose job role requires them to deliver continually improving service to customers With this course you will gain a valuable understanding of a range of technical skills and behaviours in communicating with customers, resolving customer service problems and supporting service improvements. Also, learn how to deal with difficult customers and also connect with your customers online. Develop an advanced set of skills and hone knowledge that can be applied in any sector or organisation type.  Who is this course for? Advanced Diploma in Customer Service is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This course is CPD accredited so you don't have to worry about the quality. Requirements Our Advanced Diploma in Customer Service is open to all from all academic backgrounds and there is no specific requirements to attend this course. It is compatible and accessible from any device including Windows, Mac, Android, iOS, Tablets etc. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Customer Service Module One - Getting Started 00:30:00 Module Two - Who We Are and What We Do 01:00:00 Module Three - Establishing Your Attitude 01:00:00 Module Four - Identifying and Addressing Customer Needs 01:00:00 Module Five - Generating Return Business 01:00:00 Module Six - In-Person Customer Service 01:00:00 Module Seven - Giving Customer Service over the Phone 01:00:00 Module Eight - Providing Electronic Customer Service 01:00:00 Module Nine - Recovering Difficult Customers 01:00:00 Module Ten - Understanding When to Escalate 01:00:00 Module Eleven - Ten Things You Can Do to WOW Customers Every Time 01:00:00 Module Twelve - Wrapping Up 01:00:00 Customer Relationship Management Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Evaluating and Reviewing Your Program 00:15:00 The Development Team 00:15:00 Mock Exam Mock Exam- Advanced Diploma in Customer Service 00:20:00 Final Exam Final Exam- Advanced Diploma in Customer Service 00:20:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

About Course ASP.NET Core MVC 6: Master the Latest Web Development Framework Become a full-stack web developer with this comprehensive course on ASP.NET Core MVC 6, taught by a lead instructor with 20+ years of experience. This course is designed for beginners with zero or basic programming experience. You will learn everything you need to know to build modern web applications with ASP.NET Core MVC 6, including: HTML5 and CSS3 Bootstrap 4 C# ASP.NET Core MVC 6 Entity Framework Core SQL Server Express You will also learn about important web development concepts such as routing, controllers, views, and models. The course includes HD video tutorials, code challenges, and coding exercises to help you learn and practice the material. You will also build a real-world project to apply your skills. By the end of this course, you will be fluent in ASP.NET Core MVC 6 and ready to build any website you can dream of. Enroll today and start your journey to becoming a full-stack web developer! Benefits of taking this course: Learn from a lead instructor with 20+ years of experience Become a full-stack web developer with just one course Learn the latest tools and technologies used at large companies such as Apple, Facebook, Google, and Netflix Get comprehensive student testing and feedback from students who are working and applying these coding examples Learn by building real-world websites and web apps Get access to HD video tutorials, code challenges, and coding exercises Target audience: Beginners with zero or basic programming experience who want to learn how to build modern web applications with ASP.NET Core MVC 6 What Will You Learn? Learn structure of ASP .NET MVC Core (.NET 6) Project Create websites and webapp for your business needs Get a job as a junior web developer on Microsoft technologies Identify a case study to manage a project development Master front-end development using HTML & CSS back-end development using C# & MS SQL Create fully function dynamic MVC Core web applications using Asp .NET Core Creating Functional Model, View and Controller functionality on Movie Project Learn to Add Entity Framework Packages to Project Using NuGet Package Manager Applying SQL Server Database Connection to your application Running Power Shell Commands for Scaffolding and CRUD function Webforms Identify and applying Database Migrations You will learn fully functional Validations for your project Course Content Getting Started Course Introduction Course Curriculum How to Get Course Requirements Getting Started on Windows, Linux or Mac How to Ask Great Questions FAQ's ASP.NET Basics Section Introduction What You Can Build with ASP.NET Core What is ASP.NET Core How to Get Visual Studio Installing Visual Studio and ASP.NET Creating New Project Summary Prerequisites: HTML, CSS and Bootstrap Section Introduction HTML Overview Paragraph HTML List Items Forms CSS Overview CSS Internal CSS External CSS Forms Bootstrap Overview First Bootstrap Website Bootstrap Grids System Bootstrap Cards Summary ASP.NET MVC: Movie Project Section Introduction Source Code Reference MVC - Model View Controller Create a MVC Project Exploring the MVC Template Creating Controller Add a Controller URL Routing Logic Creating View Add a View Change Views and Layout Pages Passing Data from Controller to View Creating Model Add a Model Add Entity Framework Packages Scaffold Movie Pages-CRUD Database Migrations Initial Migration Generated Database Context Class Dependency Injection Database Connection String Summary Working with Database Section Introduction SQL Server Express Local DB Seed the Database Add the Seed Initializer Summary Add Search to ASP.NET Core MVC App Section Introduction Add Search Method to Controller Add Search to Page Search by Parameter Summary Model Update Section Introduction Add a New Field to Model Add-Migration Update Database Summary Validations Add Validation Rules to Model Required and Minimum Length Regular Expression Range String Length Validation on Error UI Enable JavaScript on Browser Examine the Details and Delete Code Review on Details Method Code Review on Delete Method Course Files and Resources Course Files and Resources A course by Sekhar Metla IT Industry Expert Xpert Learning RequirementsBasic C# programming experience needed(optional). You will learn MVC Core need to knowNo software is required in advance of the course (all software used in the course is free)No pre-knowledge is required on MVC - you will learn from basic Audience Beginner Asp .Net MVC Core C# coding, Microsoft SQL and CSS developers curious about web development Anyone who wants to generate new income streams Anyone who wants to build dynamic web applications Anyone who wants to become financially independent Anyone who wants to start their own business or become freelance Anyone who wants to become a Full stack web developer Anyone who wants to build fully functional asp .net core mvc database applications Audience Beginner Asp .Net MVC Core C# coding, Microsoft SQL and CSS developers curious about web development Anyone who wants to generate new income streams Anyone who wants to build dynamic web applications Anyone who wants to become financially independent Anyone who wants to start their own business or become freelance Anyone who wants to become a Full stack web developer Anyone who wants to build fully functional asp .net core mvc database applications

Description Windows 10 comes with different and effective features. But most often users get in trouble. Don't worry. Our Windows 10 End User course will assist you to learn all the difficulties in very easy ways. The Windows 10 End User course incorporates some basic issues of Microsoft Windows 10 operating methods to make you acquainted with its functions. The course assists you to know how to customize, personalize, and execute different areas of Windows 10. It teaches you also how to explore files, maps, operate mail, calendar, and weather features. It also teaches how to update, install, and find out troubleshoot from the applications. He makes you familiar with different programs like Microsoft Word, Excel, and PowerPoint etc. it teaches you internet browsing and other effective relevant features. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Windows 10 End User is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Windows 10 End User is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module: 01 Introduction FREE 00:01:00 Logging In 00:02:00 The Startup Screen 00:03:00 Exploring the Desktop 00:02:00 General Navigation 00:04:00 Introducing the Action Center and Control Panel 00:02:00 Launching Applications 00:03:00 Interacting with Windows 00:06:00 Quitting Applications 00:04:00 Pinning Applications 00:03:00 Customizing the Start Menu 00:03:00 Module: 02 Customizing the Task Bar 00:02:00 Multitasking to Switch Between Multiple Applications 00:03:00 Managing several deskstops Using Task View 00:03:00 Overview of the drive and folder structure 00:04:00 Using Navigation Pane, Details Pane, Preview Pane 00:04:00 Menus and Ribbons 00:03:00 Viewing and Editing File Properties_Revised 00:04:00 Creating Files 00:06:00 Selecting, Moving, and Copying Files_Revised 00:06:00 Renaming Files and Folders 00:03:00 Deleting and Restoring from the Recycle Bin 00:05:00 Module: 03 Create and use shortcuts_Revised 00:05:00 Zip and Unzip 00:07:00 Changing the Sort and Group by 00:06:00 Add Columns to the Explorer View 00:04:00 Creating and Using a Library 00:07:00 Pin Frequent Places Customizing File Explorer 00:04:00 Configuring Files and Explore Options 00:03:00 Logging In or Setting Up OneDrive 00:02:00 Storing and acessing files on OneDrive 00:03:00 Sharing Files Through OneDrive 00:05:00 Syncing Files on OneDrive 00:03:00 Module: 04 Browsing the Web 00:02:00 Customize Top Sites 00:02:00 Using Tabs 00:03:00 Add and Use Favorites 00:03:00 Organize Favorites with Folders 00:02:00 Background Settings 00:04:00 Lock Screen 00:02:00 Change Windows Themes 00:02:00 Personalize Start 00:04:00 Change Screen Resolution 00:02:00 Module: 05 Adjust Notifications and Actions 00:02:00 Course Recap Complete 00:01:00 Course Recap Complete 00:01:00 Mail Send a Message 00:04:00 Adding & Editing- Contacts & Accounts 00:05:00 People Search Link and Share Contacts 00:04:00 Calendar Configuring and Viewing 00:04:00 Calendar Changing Views Creating and Editing Events 00:07:00 Weather Add Favorite Locations and Viewing the Weather 00:04:00 Adjust Audio Settings 00:02:00 Managing Accounts and Sign In Options 00:03:00 Module: 06 Weather- Viewing Historical Data nad Weather Maps 00:03:00 Installing Applications from the Windows Store 00:03:00 Tablet Mode 00:03:00 Using Saving Sharing Web Notes 00:04:00 Downloading Files 00:02:00 Viewing and Clearing History 00:02:00 Cortana Setup 00:03:00 Using Cortana 00:03:00 Maps- Search Get Directions Choose View 00:04:00 Maps- Search Tips and Favorites 00:04:00 Module: 07 Maps- More Search Tips and Map Settings 00:03:00 Photos - Browsing_REVISED 00:05:00 Photos - Using Editing Tools_REVISED 00:04:00 Mail- Add Accounts 00:05:00 Mail- Personalizing and Configuring- 00:04:00 Installing Applications From the Web 00:03:00 Setting Application Defaults 00:03:00 Setting App Privacy and Permissions 00:02:00 Uninstalling Applications 00:01:00 Configure Windows Defender and Windows Updates 00:02:00 Module: 08 Backing Up and Restoring Files and Using Recover to Reset Your PC 00:07:00 Access Task Manage 00:02:00 Accessing the Action Center to View Messages 00:02:00 Manage Sleep and Screen Saver 00:03:00 Managing Devices 00:03:00 Change Type Settings 00:01:00 Adjust Mouse and Touchpad Settings 00:03:00 Adjust Autoplay Settings 00:02:00 Adding Files to a Library 00:09:00 Change Default Storage Locations 00:02:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Description MS Excel introduces multi-dimensional activities through its various feature. Do you want to be the first to look at the MS Excel 2016 Introduction course to learn its vivid use? Don't be late. Look at the MS Excel 2016 Introduction course and justify its authentic knowing its various fields. The course designs in such a way that helps you to know the basic functions of MS Excel and various use of Excel for making calculation, producing charts, and recording data of all kind of business. It teaches you how to create Excel data, simple PivotTable and charts, vivid use of IF, SUM, TOTAL, and AVERAGE. It enables the students to understand how Excel is used in business to analyze the existing data. It also teaches the functions of range, and cell to do different types of activities. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? MS Excel 2016 Introduction is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our MS Excel 2016 Introduction is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction Introduction FREE 00:01:00 Getting Started with Excel What is Excel 00:02:00 Opening Excel 00:04:00 Navigating the Excel User Interface 00:07:00 Using the Excel Ribbon 00:03:00 Understanding Excel Work Components 00:04:00 Using the Backstage View 00:03:00 Creating Workbooks and Using Templates Creating a New Workbook 00:03:00 Creating Workbooks Using Templates 00:03:00 Saving an Excel Workbook 00:05:00 Using Convert and Checking Compatiblity 00:02:00 Entering Data Navigating a Worksheet by Mouse or Keyboard 00:05:00 Excel Data Types 00:03:00 Cell and Range Addressing 00:02:00 Data Selection Techniques 00:05:00 Common Excel Commands 00:07:00 Using the Autofill Handle 00:03:00 Excel Formula Basics Data What are Formulas and Functions 00:02:00 Components of a Formula 00:06:00 Calculation Hierarchy Using the Order of Operations_Revise 00:02:00 Creating Basic Formulas 00:08:00 Working with Basic Functions and Autosum 00:04:00 Using Cell References 00:04:00 Using the Quick Analysis Tool 00:01:00 Adjusting a Worksheet Modifying Columns and Rows 00:06:00 Hiding and Unhiding Columns and Rows 00:03:00 Formatting and Aligning Worksheet Data Formatting and Aligning Data 00:06:00 Merging Data 00:03:00 Wrapping Text Orientation 00:02:00 Formatting Numbers 00:03:00 Using Borders and Shading 00:03:00 Using the Format Painter 00:01:00 Removing Formatting Quickly 00:01:00 Using Cell Styles and Themes Understanding Cell Styles 00:02:00 Applying Cell Styles 00:04:00 Applying Themes 00:03:00 Inserting Objects and Graphics Inserting and Formatting Images 00:03:00 Inserting and Formatting Shapes 00:04:00 Inserting and Formatting Smart Art 00:04:00 Inserting Screenshots 00:02:00 Inserting Hyperlinks 00:03:00 Inserting Symbols and Equations 00:03:00 Inserting Word Art Or Text Boxes 00:04:00 Inserting Other Excel Objects 00:04:00 Arranging Objects 00:04:00 Proofing a Workbook Using Find and Replace 00:04:00 Finding and Replacing Formatting 00:01:00 Using Got to and Go to Special 00:02:00 Using the Spell Checker 00:03:00 Using the Theasaurus and Translation Feature 00:03:00 Printing an Excel File Printing and Previewing Excel Files 00:03:00 Creating Custom Margins and Scaling 00:05:00 Adding Headers and Footers 00:04:00 Formatting a Page with the Page Layout Tab 00:03:00 Printing Titles and Specific Worksheet Areas 00:05:00 Exporting to PDF and XPs 00:02:00 Managing Worksheets Renaming and Coloring Worksheet Tabs 00:03:00 Adding, Deleting, and Navigating Worksheets 00:03:00 Moving and Copying Worksheets 00:04:00 Hiding and Unhiding Worksheets 00:02:00 Navigating and Viewing Excel Files Viewing Workbooks 00:03:00 Using Zoom Tools 00:02:00 Configure Sheet Options 00:02:00 Using Freeze Panes and Split Commands 00:05:00 Working with Window Commands 00:04:00 Adjusting Workbook Properties 00:03:00 Conclusion Course Recap 00:02:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Accountancy refers to the profession or studies of an accountant who keeps the record of financial work and taxes. Without proper accounting, business is meaningless. The Diploma in Accountancy course provides extensive lessons about accounting to make you prepare for the business world. The course covers the basics of accounting along with the concepts of the balance sheet, how to prepare the balance sheet, taxation, etc. You will learn the skills that you need to know for managing and operating the accounting of an organisation. Apart from these, the course includes investment management, auditing, marketing, retail and many more. In short, upon completion, you will be efficient enough to manage the accounting department. Therefore, the course is suitable for the managers and the people who want to obtain a career in accounting. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Diploma in Accountancy is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Diploma in Accountancy is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module 01 Getting the Facts Straight 00:30:00 The Accounting Cycle 00:30:00 The Key Reports 00:30:00 A Review of Financial Terms 00:30:00 Understanding Debits and Credits 00:15:00 Your Financial Analysis Toolbox 00:30:00 Identifying High and Low Risk Companies 00:30:00 The Basics of Budgeting 00:15:00 Working Smarter 00:10:00 Module 02 Professional Bookkeeper FREE 00:09:00 Defining a Business 00:07:00 Ethics in Accounting 00:05:00 Generally Accepted Accounting Principles (GAAP) 00:10:00 The Accounting Equation 00:07:00 Transactions 00:11:00 Financial Statements 00:13:00 The Accounting Equation and Transactions 00:16:00 Double-Entry System 00:11:00 Transactions - Journalizing 00:17:00 Journal Entries 00:38:00 Posting Entries 00:10:00 The Trial Balance 00:10:00 Finding Errors Using Horizontal Analysis 00:09:00 Horizontal Trend : Balance Sheet 00:21:00 Horizontal Trend: Income Statement 00:36:00 The Purpose of the Adjusting Process 00:15:00 Adjusting Entries - Prepaid Expenses 00:13:00 Adjusting Entries - Accrued Revenues 00:10:00 Adjusting Entries - Depreciation Expense 00:09:00 Adjustment Summary - Review 00:13:00 Vertical Analysis 00:33:00 Preparing a Worksheet 00:06:00 The Income Statement 00:11:00 Financial Statements - Definitions 00:12:00 Temporary vs. Permanent Accounts 00:19:00 Accounting Cycle Illustrated - Steps 1-5 00:11:00 Accounting Cycle Illustrated - Steps 6-10 00:12:00 Fiscal Year 00:09:00 Spreadsheet Exercise - Steps 1-4 00:11:00 Spreadsheet Exercise - Steps 5-7 00:37:00 Module 3 Module One - Introduction 00:30:00 Module Two - Basic Terminology 01:00:00 Module Three - Basic Terminology (II) 01:00:00 Module Four - Accounting Methods 01:00:00 Module Five - Keeping Track of Your Business 01:00:00 Module Six - Understanding the Balance Sheet 01:00:00 Module Seven - Other Financial Statements 01:00:00 Module Eight - Payroll Accounting Terminology 01:00:00 Module Nine - End of Period Procedures 01:00:00 Module Ten - Financial Planning, Budgeting and Control 01:00:00 Module Eleven - Auditing 01:00:00 Module Twelve - Wrapping Up 00:30:00 Module 4 Tax System in the UK 01:00:00 What Is Payroll? 00:30:00 Principles Of Payroll Systems 01:00:00 Confidentiality And Security Of Information 00:30:00 Effective Payroll Processing 01:00:00 Increasing Payroll Efficiency 01:00:00 Risk Management in Payroll 00:30:00 Time Management 00:30:00 Personnel Filing 00:30:00 When Workers Leave Employment 01:00:00 Hiring Employees 00:30:00 Paye and Payroll for Employers 01:00:00 Tell HMRC about a New Employee 01:00:00 Net And Gross Pay 00:30:00 Statutory Sick Pay 00:30:00 Minimum Wage for Different types of Work 01:00:00 Mock Exam Mock Exam- Diploma in Accountancy 00:30:00 Final Exam Final Exam- Diploma in Accountancy 00:30:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Online Course now available via Teachable Platform – How do People Learn? Learn at your own pace… with text and videos to support your learning experience. Inclusive Education: Neurodiversity Course Presented by Inclusive Solutions  About This Course: Designed for educators, psychologists, and teachers, this course offers an immersive experience in inclusive education strategies specifically for neurodivergent children. Two leading experts—Dennis Rollins MBE, celebrated trombonist and teacher, and Colin Newton, an experienced inclusive educational psychologist—will guide you through practical approaches and proven techniques to improve inclusive education.  Key Benefits of the Course:  Understand learning processes tailored to neurodivergent students with learning differences. Explore dominant psychological models of learning and their practical, real-world applications. Participate in engaging, hands-on activities to reinforce inclusive teaching strategies. Gain strategies to foster motivation, confidence, and a sense of autonomy in learners Meet the Instructors: Dennis Rollins MBE Dennis Rollins MBE is a renowned trombone player and award-winning educator with over three decades of experience. Known for his unique approach, Dennis has collaborated with top artists worldwide and has received prestigious awards for both performance and jazz education.   Some of Dennis’ recognised lifetime achievements are as follows:  Worked with artists such as Jamiroquai, Courtney Pine, Maceo Parker, The Brand New Heavies, Blur, US3 and Monty Alexander. Won BBC Best Band with Badbone & Co, 2006. Trombonist of the Year, British Jazz Awards and Ronnie Scott’s Jazz Awards, 2007. X2 nominated in the 2008 Parliamentary Jazz Awards: Musician of the Year and Jazz Education, winning the latter category. JazzYorkshire Award Best Band for his band Velocity Trio, 2012. British Trombone Society (BTS) Player of the year Award, 2013. Honorary Fellowship from the Royal Welsh College of Music and Drama, 2022. Recently honoured with an MBE, Dennis brings a creative, real-world perspective to teaching music, particularly for learners with complex needs.  Learn more about Dennis Rollins: Dennis Rollins Website   Colin Newton Colin Newton is a seasoned educational psychologist and passionate advocate for inclusive education. With over 40 years in the field, working across the UK and internationally. Colin is known for his passion for promoting the inclusion of all children in mainstream schools, and for his practical applied work around person-centred planning, restorative justice and in-depth problem-solving. His work has inspired a shift toward inclusive practices across the UK, as he brings both experience and innovative thinking to the world of education.  Colin says: ‘Instinctively from an early age I was against children being sent away to boarding schools and later to special schools and settings. Later I was inspired by disabled activists and Canadian and North American inclusionists who were working to change the world of education with radical innovative thinking and approaches - the work was political, social and spiritual - I was in and never looked back!’  Colin’s career has been values-driven, but also practical using applied psychology in training and real-life problem-solving with schools, families and individual children and young people.     Learning Objectives: By participating in this course, you’ll be able to:  Gain a deeper understanding of inclusive learning processes for all children and adults Differentiate approaches to address the emotional complexities of teaching and learning Master techniques to support effective teaching and meaningful learning Explore the role of relationships and engagement in successful learning Analyse psychological models and identify their real-world applications in education Reflect on the practices of outstanding teachers to inspire deeper learning   Course Topics: Learning Through Imitation Learn how social learning theory (Bandura) highlights the power of imitation. Discover how learners naturally gravitate toward peers and key adults as role models, absorbing skills and behaviours. Contextual Learning Explore Jerome Bruner’s view on context in learning. Understand how learning is always connected to a broader context, which makes it meaningful and applicable. Motivation and Structured Steps Discover techniques to ignite motivation in learners. We’ll discuss how structured, step-by-step support and person-centred encouragement can make a profound difference, particularly for those with learning barriers. Building Self-Efficacy in Learners Understand how educators can nurture self-efficacy, encouraging learners to set their own goals and take charge of their learning journey. Who Should Attend? This course is ideal for:  Educators and psychologists aiming to enhance their understanding of learning processes Teachers who want to develop inclusive teaching strategies for neurodivergent and learning-different students Format A dynamic, hands-on workshop blending lectures, real-world insights, and practical exercises. 

Description Nowadays, many companies' embrace the cloud system because of the better business outcomes as the system helps to meet the changing business demands from technology transitions. The career path of a Cisco CCNA certified is vast as it is one of the most popular certification programs in the IT industry. The Cisco CCNA Certification - Complete Video Training prepares you for Cisco CCNA exam. The course is sectioned into two parts Cisco Networking Devices Part 1 (ICND1) and Cisco Networking Devices Part 2 (ICND2). In the first part, you will be introduced to the networking fundamentals including connecting to a WAN, necessary security and wireless concepts, routing and switching fundamentals, configuring simple networks etc. Next, the second section teaches you the process of implementing scalable medium-sized networks. To summarise, the bundle video course will help you to successfully install, operate, and troubleshoot a small branch office network. Assessment & Certification To achieve a formal qualification, you are required to book an official exam separately with the relevant awarding bodies. However, you will be able to order a course completion CPD Certificate by paying an additional fee. Hardcopy Certificate by post - £19 Soft copy PDF via email - £10 Requirements Our Cisco CCNA Certification - Complete Video Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Building a Simple Network Networking Functions FREE 00:20:00 Understanding the Host-to-Host Communications Model 00:22:00 Introducing LANs 00:17:00 Introduction to the IOS 00:32:00 Starting a Switch 00:11:00 Understanding Ethernet and Switch Operation 00:27:00 Troubleshooting OSPF 00:17:00 Perform Switch Startup 00:29:00 Troubleshooting Switch Media Issues 00:09:00 Command Line Help 00:06:00 Establishing Internet Connectivity Understanding the TCPIP Internet Layer 00:31:00 Understanding IP Addressing and Subnets 00:41:00 Understanding the TCPIP Transport Layer 00:24:00 Exploring the Functions of Routing 00:22:00 Configuring a Cisco Router 00:19:00 Exploring the Packet Delivery Process 00:24:00 Enabling Static Routing 00:18:00 Managing Traffic Using ACLs 00:18:00 Enabling Internet Connectivity 00:50:00 Performing Initial Router Setup Media Issues 00:15:00 Connecting to the Internet 00:24:00 Life of a Packet 00:11:00 Managing Network Device Security Securing Administrative Access 00:33:00 Implementing Device Hardening 00:47:00 Implementing Traffic Filtering with ACLs 00:32:00 Ethernet the Security of the Intial Configuration Part 1 00:15:00 Ethernet the Security of the Intial Configuration Part 2 00:22:00 Device Hardening 00:31:00 Filtering Traffic with ACLs 00:12:00 Configuring SSH 00:10:00 Configuring NTP 00:06:00 AAA 00:14:00 DHCP Snooping 00:08:00 Building a Medium-Sized Network Implementing VLANs and Trunks 00:30:00 Routing Between VLANs 00:12:00 Using a Cisco Network Device as a DHCP Server 00:16:00 Introducing WAN Technologies 00:15:00 Introducing Dynamic Routing Protocols 00:32:00 Implementing OSPF 00:40:00 Configuring Expanded Switch Networks 00:24:00 Configuring DHCP Server 00:13:00 Implementing OSPF 00:40:00 Troubleshooting OSPF 00:04:00 Implementing RIPv2 00:12:00 Introducing IPv6 Introducing Basic IPv6 00:23:00 Understanding IPv6 00:11:00 Configuring IPv6 Routing 00:11:00 IPv6 Addresses 00:17:00 Configure and Verify IPv6 Routing 00:20:00 IPv6 ACL 00:11:00 IPv6 RIP 00:16:00 Implementing Scalable Medium-Sized Networks Troubleshooting VLAN Connectivity FREE 00:25:00 Building Redundant Switched Topologies 00:40:00 Improving Redundant Switched Topologies with EtherChan 00:17:00 Understanding Layer 3 Redundancy 00:50:00 Initial Lab Setup - Part 1 00:17:00 Initial Lab Setup - Part 2 00:14:00 Optimizing STP 00:15:00 PortFast and BPDU Guard 00:04:00 Configuring EtherChannel 00:11:00 VTP 00:13:00 HSRP 00:18:00 QoS 00:11:00 Troubleshooting Basic Connectivity Troubleshooting IPv4 Network Connectivity 00:41:00 Troubleshooting IPv6 Network Connectivity 00:20:00 Troubleshooting an ACL 00:15:00 Implementing an EIGRP-Based Solution Implementing EIGRP 00:34:00 Troubleshooting EIGRP 00:13:00 Implementing EIGRP for IPv6 00:09:00 EIGRP 00:12:00 Troubleshooting EIGRP 00:06:00 Routing Table Issues 00:04:00 EIGRP with IPv6 00:14:00 Implementing a Scalable, Multiarea Network, OSPF-Based Solution OSPF Overview 00:32:00 Multiarea OSPF Implementation 00:12:00 Troubleshooting Multiarea OSPF 00:20:00 Examining OSPFv3 00:09:00 Multiarea OSPF 00:28:00 Troubleshooting OSPF 00:17:00 Configuring OSPF for IPv6 00:23:00 Wide-Area Networks Understanding WAN Technologies 00:22:00 Configuring Serial Encapsulation 00:34:00 Establishing a WAN Connection Using Frame Relay 00:36:00 Introducing VPN Solutions 00:14:00 Configuring GRE Tunnels 00:09:00 Enabling HDLC 00:13:00 Troubleshooting 00:08:00 Frame Relay 00:28:00 External BGP 00:13:00 GRE Tunnel 00:18:00 Dialer Interface 00:12:00 Network Device Management Configuring Network Devices to Support Network 00:25:00 Managing Cisco Devices 00:41:00 ICND Part 2 Licensing 00:24:00 Managing Files 00:06:00 Logging 00:07:00 Syslog 00:09:00 Password Recovery 00:10:00 Superlab Initial Setup 00:04:00 Superlab - Part 1 00:18:00 Superlab - Part 2 00:15:00 Superlab - Part 3 00:19:00 Superlab - Part 4 00:08:00 Superlab - Part 5 00:17:00 Superlab - Part 6 00:17:00 Superlab - Part 7 00:16:00 Superlab - Part 8 00:13:00 Superlab - Part 9 00:03:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Course Objectives At the end of this course you will be able to: Record and edit a Macro Assign macros to keyboard shortcuts, Quick Access Toolbar, Buttons and Shape objects. Use the Visual Basic Editor; change the properties of an object; add a module to a project; write the code for a procedure and then run it; and use the Object Browser to search procedures Manipulate data by declaring variables of different data types; combine data by using expressions; use functions to accept input and display output; and declare variables and procedures with the appropriate scope Use decision structures to create procedures that make decisions; and use loop structures to perform repetitive tasks Create an error handling routine in case things go wrong with VBA code ' 1 year email support service Take a closer look at the consistent excellent feedback from our growing corporate clients visiting our site ms-officetraining co uk Customer Feedback Best Training Ever! Just finished a bespoke 1-1 training course in Excel Advanced, Macros & VBA. Pedro is an excellent trainer, imparting his skills and knowledge in the best way - appropriately to audience skills, knowledge and ability. Pedro is always approachable, encouraging and supportive, giving delegates the optimum learning environment. I would not hesitate to recommend Pedro as a trainer, whatever your level of ability. Amanda Morris - Treasury & Systems Accountant at Reall - Real Equity for All The trainer was very knowledgeable, kept everyone involved and was enthusiastic. A great experience.. Simon Harper - Lloyd's of London My learning experience was awesome. Perdinand Reagan - Subsea7 Very nice and relaxed approach to teaching. Was definitely a good learning experience. Jerome Pupe - S5 Agency World The Trainer – Very positive + patient + helpful + thorough Agnes Souza - Direct Wines ' With more than 20 years experience, we deliver courses on all levels of the Desktop version of Microsoft Office and Office 365; ranging from Beginner, Intermediate, Advanced to the VBA level. Our trainers are Microsoft certified professionals with a proven track record with several years experience in delivering public, one to one, tailored and bespoke courses. Our competitive rates start from £550.00 per day of training Tailored training courses: You can choose to run the course exactly as they are outlined by us or we can customise it so that it meets your specific needs. A tailored or bespoke course will follow the standard outline but may be adapted to your specific organisational needs. Introduction to Macros and VBA Introducing Visual Basic for Applications Recording a Macro Naming conventions for Macro Procedures Running a Macro Absolute or Relative Cell Referencing Saving and Opening Files with Macros Making macros always available Adding Macros to Keyboard Shortcuts, Quick Access Toolbar, Buttons and Shapes Editing a Macro in the Visual Basic Editor Understanding the Development Environment Customising the Editor Tips for General Typing in VBA Using Visual Basic Help Working with Procedures Program Design Understanding Modules Naming Rules Creating a Module Understanding Procedures Programming Macro Concepts Creating a Subroutine Creating a Function Understanding Arguments Exiting Procedures Calling Procedures Objects, Properties, Methods and Events Understanding Objects Properties, Methods, and Events Navigating the Object Hierarchy Understanding Collections Accessing a Member of a Collection Understanding Hierarchy Using the Object Browser Using the With Statement Working with Properties Working with Methods Creating an Event Procedure Reserved Macro Names Using Expressions, Variables and Intrinsic Functions Understanding Expressions and Statements Declaring Variables Understanding Data Types Determining the Value of Variables Working with Variable Scope Using Built-in VBA Functions Understanding Constants Using Message Boxes Controlling the Answer to a Message Box Using Input Boxes Declaring and Using Object Variables Controlling Program Execution Understanding Control-of-Flow Structures Using the If...End If Decision Structures Nested If Statements Using the Select Case ... End Select Structure Using the Do ... Loop Structure Using the For ... Next Structure Using the For Each ... Next Structure Guidelines for Use of Control-of-Flow Structures Debugging and Handling Errors Understanding Errors Using Debugging Tools Setting Breakpoints and Using Break Mode Stepping Through Code Trapping Errors with the On Error Statement Understanding the Err Object Working with Inline Error Handling Writing an Error-Handling Routine Working with Forms and Controls Understanding UserForms Creating a Form Displaying and Removing a Form Aligning and Sizing Controls Using the Toolbox Working with a Form's Properties, Methods, and Events Working with Form and Control Properties, Methods and Event Setting the Tab Order Populating a Control Who is this course for? Who is this course for? This course is designed to give proficiency in the Visual Basic Editor (VBE), predominantly making use of Excel objects, understanding Object's Properties, Events and Methods, basic VBA Object oriented programming, event handling, control structures, and debugging tools. Requirements Requirements Preferably, delegates should have attended the Excel Advanced course. Certificates Certificates Certificate of completion Digital certificate - Included

Duration 3 Days 18 CPD hours This course is intended for This course is intended for security engineers, security architects, and information security professionals. Overview Identify security benefits and responsibilities of using the AWS Cloud Build secure application infrastructures Protect applications and data from common security threats Perform and automate security checks Configure authentication and permissions for applications and resources Monitor AWS resources and respond to incidents Capture and process logs Create and configure automated and repeatable deployments with tools such as AMIs and AWS CloudFormation This course demonstrates how to efficiently use AWS security services to stay secure in the AWS Cloud. The course focuses on the security practices that AWS recommends for enhancing the security of your data and systems in the cloud. The course highlights the security features of AWS key services including compute, storage, networking, and database services. You will also learn how to leverage AWS services and tools for automation, continuous monitoring and logging, and responding to security incidents. Prerequisites We recommend that attendees of this course have: Working knowledge of IT security practices and infrastructure concepts Familiarity with cloud computing concepts Completed AWS Security Essentials and Architecting on AWS courses 1 - Security on AWS Security in the AWS cloud AWS Shared Responsibility Model Incident response overview DevOps with Security Engineering 2 - Identifying Entry Points on AWS Identify the different ways to access the AWS platform Understanding IAM policies IAM Permissions Boundary IAM Access Analyzer Multi-factor authentication AWS CloudTrail 3 - Security Considerations: Web Application Environments Threats in a three-tier architecture Common threats: user access Common threats: data access AWS Trusted Advisor 4 - Application Security Amazon Machine Images Amazon Inspector AWS Systems Manager 5 - Data Security Data protection strategies Encryption on AWS Protecting data at rest with Amazon S3, Amazon RDS, Amazon DynamoDB Protecting archived data with Amazon S3 Glacier Amazon S3 Access Analyzer Amazon S3 Access Points 6 - Securing Network Communications Amazon VPC security considerations Amazon VPC Traffic Mirroring Responding to compromised instances Elastic Load Balancing AWS Certificate Manager 7 - Monitoring and Collecting Logs on AWS Amazon CloudWatch and CloudWatch Logs AWS Config Amazon Macie Amazon VPC Flow Logs Amazon S3 Server Access Logs ELB Access Logs 8 - Processing Logs on AWS Amazon Kinesis Amazon Athena 9 - Security Considerations: Hybrid Environments AWS Site-to-Site and Client VPN connections AWS Direct Connect AWS Transit Gateway 10 - Out-Of-Region Protection Amazon Route 53 AWS WAF Amazon CloudFront AWS Shield AWS Firewall Manager DDoS mitigation on AWS 11 - Security Considerations: Serverless Environments Amazon Cognito Amazon API Gateway AWS Lambda 12 - Threat Detection and Investigation Amazon GuardDuty AWS Security Hub Amazon Detective 13 - Secrets Management on AWS AWS KMS AWS CloudHSM AWS Secrets Manager 14 - Automation and Security by Design AWS CloudFormation AWS Service Catalog 15 - Account Management and Provisioning on AWS AWS Organizations AWS Control Tower AWS SSO AWS Directory Service

C++ Bootcamp is for coding beginners: You want all the basic stuff, all the advanced stuff and practical experience and get a fantastic job in C++